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CSO MBA Intern Profile ALLTRANSCRIPT
Dell | Global Commercial Sales Training & Development
Dell Confidential Internal Use Only
Commercial Intern Program
Summer 2013 CSO MBA Intern Profiles
Summer 2013 Intern Profiles
Table of Contents:
Siddharth Khound Profile .................................................................................................................Pg 4
Siddharth Khound Resume ..............................................................................................................Pg 5
Jun “James” Li Profile ……….............................................................................................................Pg 6
Jun “James” Li Resume .....................................................................................................................Pg 7
Naren Madangeri Profile ...................................................................................................................Pg 8
Naren Madangeri Resume ...............................................................................................................Pg 9
Alana Marcum Profile ......................................................................................................................Pg 10
Alana Marcum Resume ...................................................................................................................Pg 11
Mahidhar Panyam Profile ...............................................................................................................Pg 12
Mahidhar Panyam Resume ...........................................................................................................Pg 13
Brian Pedersen Profile .....................................................................................................................Pg 14
Brian Pedersen Resume ..................................................................................................................Pg 15
Nithin Subramanya Profile ............................................................................................................Pg 16
Nithin Subramanya Resume .........................................................................................................Pg 17
Shiv Walia Profile ...............................................................................................................................Pg 18
Shiv Walia Resume ............................................................................................................................Pg 19
Summer 2013 Intern Profile
Bio:
Siddharth was born and brought up in the city of Mumbai, India. He has an engineering background and about 6.5 years of experience in the IT industry.
Hobbies:
Siddharth is an avid cricket and tennis follower. He was a philatelist and collected a decent enough collection to earn some bragging rights amongst his friends in school. He also loves watching documentaries and traveling every once in a while.
Name: Siddharth Khound University: Texas A&M University CSO Organization: Reporting and Analytics
Siddharth Khound
3902 College Main St, 1405 Country Place, Bryan, Texas 77801 · 979.422.6034 [email protected] · http://in.linkedin.com/in/siddharthkhound
Management Professional with more than six years of experience in account management, operations and strategic initiatives. Proven success in identifying issues for process improvement and streamlining processes for solving complex business problems. Background in leading and managing multiple projects without compromising on schedule and quality of deliverables.
EDUCATION
Texas A&M University, Mays Business School, College Station, TX December 2013 Master of Business Administration, Current GPA: 3.71
Mumbai University, Rizvi College of Engineering, Mumbai, India May 2005 Bachelor of Electronics Engineering, First Class, GPA: 3.5
PROFESSIONAL EXPERIENCE
Syntel Ltd, Pune, Maharashtra, India October 2010 – May 2012
Executive at Project Management Office for TriZetto HealthCare, May 2011 – May 2012
Planned, forecasted and ensured smooth governance of TriZetto-India program by owning all operational aspects.
Developed Balanced Score Card that enhanced operational performance and strengthened client relationship.
Eliminated annual revenue leakage of over $200,000 by developing MIS system that streamlined operational and billing processes.
Collaborated to outline ‘Go-To-Market’ strategies and TriZetto-India strategic roadmap for 2012-15. Application Support Manager, February 2011 – May 2011
Managed two application support teams and monitored project schedule, delivery and quality.
Worked closely with client to successfully develop and implement resource retaining strategy.
Standardized training and development plan for newly inducted associates to ensure high productivity of teams. Project Lead, October 2010 – February 2011 Implemented project-related plans, monitored project deliverables and provided technical assistance to team members.
Increased team productivity by over 20% by developing strategy to facilitate better client interaction.
Remodeled resource allocation plan to increase number of support tickets serviced by team by 24%. Infosys Technologies Ltd., Mysore, Karnataka, India October 2005 – October 2010 Technology Analyst Headed support cell to provide customer support for three software applications.
Improved SLA for applications from 83% to 92% by redefining team functionalities and operations.
Handled requirements gathering, designed and developed sales and financial applications that enhanced operational capability of all projects executed at Infosys.
LEADERSHIP AND MEMBERSHIP
Child Rights and You (CRY) 2010 – 2012 Volunteer
Built software application that helped CRY work effectively across different location in India. S’Prayas 2011 - 2012 Organizer & Volunteer
Organized volunteers visit to Dehu Village to educate boys from local villages. Social Forum for the Needy (SOFTEN) 2007 – 2010 Organizer & Volunteer
Implemented blood donation camps and regular orphanage visits
SKILLS AND AWARDS
‘Young Achiever Award’ during the quarterly recognition ceremony for the TriZetto account 2011 ‘Best Managed Project Team’ in the annual Infosys RnR ceremony 2008 Work Authorization: Eligible for Practical Training in the US
Summer 2013 Intern Profile
Bio:
Before becoming a Spartan in Michigan State University, James worked in the procurement department for two PC brands (Packard Bell & Lenovo) for 7 years. He is very exciting to join Dell for the internship experience, and he looks forward to having a wonderful summer in Round Rock.
Hobbies:
I like pop music, basketball, hiking, and video games
Name: Jun “James” Li University: Michigan State University CSO Organization: Global Dell Outlet
MSU Broad College of Business Career Services / Dell_Supply Chain -Full Time MBA Internships
Jun Li 9
Jun (James) Li 1645 Spartan Village, East Lansing, Michigan, 48823-5922
(517) 755-7158 • [email protected]
EDUCATION
Michigan State University, East Lansing, MI
Master of Business Administration, Supply Chain Management
Merit-based scholarship and Graduate Assistantship
5/2014
Hunan Normal University, Changsha, China
Bachelor of Arts with honor, English Studies
6/2005
EXPERIENCE
Lenovo, Beijing, China
Procurement Supervisor 2/2011-7/2012
Operated as a supervisor in companywide procurement activities and in managing supply chain
efficiency improvement projects with proven records.
Led suppliers to secure rush orders, the Best Buy deal valued at $2M, with insufficient lead time.
Invented process and drove multiple parties to claim back Intel chipset Return Materials
Authorization (RMA) refund valued at $1.3M.
Collaborated with cross-functional teams: Sourcing, R&D, and Quality to obtain best product
quality, price and delivery schedule under urgencies.
Implemented a Lenovo Lean Six Sigma green belt project which saved $80K per year, with 20%
complexity reduction and 35% lead time reduction.
Established a new way to deplete New Product Introduction (NPI) testing products which saved
$50K scrap loss per year.
Drove suppliers for higher operation performance through Key Performance Index (KPI) system.
Procurement Planner 7/2009-1/2011
Contributed to build Supply Chain Operations Reference (SCOR) efficient supply chain model in
Lenovo and achieved cost saving for approximately $5M per year.
Analyzed actual consumption data, set up a reasonable Days-of-Inventory (DOI) level and validated
the accuracy of future forecast volume. Improved its accuracy from 55.8% to 65.4%.
Optimized the Excel tool to create production forecast, which saved 2 working hours every week
for 3 team members.
Improved supply chain planning process to achieve a 20% gain in efficiency.
Planned capacity 2 quarters ahead to secure desired output volume in vendor factories.
Packard Bell, Shenzhen, China
Supply Chain Planner 7/2005- 1/2009
Improved on-time delivery KPI from 75% to 87.3%.
Conducted on-site material audit requests and verified component stock valued at $500K.
Placed forecast demand and purchase orders to vendors and secured production capacity.
Coached 3 new team members and improved performance by 10%.
LEADERSHIP & SKILLS
Language: English (Fluent); Mandarin (Native).
Technical Skills: SAP, I2 Planning Tool, E-sourcing, Agile PLM.
Clubs: MBA Association.
Summer 2013 Intern Profile
Bio:
Naren is from Mumbai, India. Prior to coming to Penn State, he worked with Infosys, one of the largest IT firms in India, for four years. He loved his time there and hopes to bring the same expertise and enthusiasm to Dell. He is concentrating in Marketing, Supply Chain and Strategic Leadership at Penn State. In his spare time, he likes to watch and play sports (He is a huge Manchester United fan).
Hobbies:
Sports such as cricket, soccer and basketball, Reading books, watching movies, and listening to music
Name: Naren Madangeri University: Pennsylvania State University CSO Organization: Solutions and Channel Sales Ops
NAREN R. MADANGERI 1926 Waddle Road, Unit 5
State College, PA 16803
(207) 841-7809
EDUCATION Penn State Smeal College of Business University Park, PA
Master of Business Administration Anticipated May 2014
Graduate Assistant, Department of Supply Chain & Information Systems
Primary Concentration: Supply Chain and Marketing
Member: MBA Association and Supply Chain Management Association
Sardar Patel College of Engineering Mumbai, India
Bachelor of Engineering in Computer Science 2004 - 2008
GPA: First Class with Distinction
Training and Placement Coordinator, Career Services
EXPERIENCE Infosys Limited Pune, India
Senior Systems Engineer 5/10 - 6/12
Led a technical team of six on a $5M Revenue Cycle Management Project for Allscripts;
designed Server-to-Server architecture which improved performance by over 50%
Implemented an Open Source Technology for the MIS Dashboard Project for British Telecom
that reduced software costs to the tune of $3000 per computer
Led a project called Innovation Co-Creation Platform which encouraged creative thinking among
employees; this led to the development and implementation of innovative new ideas across the
organization which in turn created new avenues for revenue generation
Recipient of the Infosys Award for Excellence for my contribution to the Innovation Co-Creation
Platform Project
Improved employee performance by conducting Knowledge Transfer Sessions and contributing
papers to the Knowledge Repository, which increased productivity by over 20%
Provided recruiting recommendation and mentored five new members of the team, ensuring that
that they were fully ramped up and made the transition seamlessly
Systems Engineer 9/08 - 4/10
Implemented, as part of a team that managed resource allocation, a process that resulted in better
utilization of resources by 30%
Developed a process to automate a number of complex tasks such as registration and mail
management that reduced manual effort by over 50%
Recognized as the “go-to person” for the resolution of most of the technical problems; conducted
more than 10 knowledge transfer sessions to help smooth the transition for a number of the team
members
Worked on a team located across nine different development centers, eight of which were in India
and one was in China
Secured a GPA of 4.99/5 in the Infosys Foundation and Training Program, ranking in the top 1%
of the entire class
SKILLS Leadership, Analytical, Communication, Team building, Problem assessment, Project management,
Mentoring, Process improvement, Collaboration, Time management, Result oriented
Software: .NET, Microsoft SQL Languages: Fluent in English, Hindi, Konkani and Marathi
ACTIVITIES Peer Elected Member of the Finance and Publicity teams during engineering 9/04 - 3/07
Peer Elected Member of the Cultural team 1/07 - 3/07
Summer 2013 Intern Profile
Bio:
Alana Marcum is a member of the MBA Class of 2014 at McCombs School of Business, where she is concentrating in Supply Chain and Operations Management. Prior to attending McCombs School of Business, Alana worked in sales management for a CD and DVD manufacturer. Originally from Michigan, she earned a Bachelor of Arts degree in Advertising from Michigan State University.
Hobbies:
Alana really enjoys traveling. Prior to business school, she traveled across SE Asia and China. Alana is an avid foodie and loves discovering the best food Austin has to offer. Alana enjoys playing and watching sports (especially Big 10 college football--Go Spartans!)
Name: Alana Marcum University: University of Texas- Austin CSO Organization: Sales Training & Development
ALANA MARCUM [email protected]
4600 Mueller Blvd. #1027 Austin, TX 78723 (347) 417-1349
EDUCATION
THE UNIVERSITY OF TEXAS AT AUSTIN, McCombs School of Business, Austin, TX May 2014 Master of Business Administration, Full-Time Program Concentration in Supply Chain & Operations Management Vice President of Events, Net Impact; Selected as a member of Sigma Fellows Selected as member of Board Fellows; Board member of Art Alliance Austin non-profit McCombs MBA+ Project with the Office of Sustainability at the University of Texas in Supply Chain
MICHIGAN STATE UNIVERSITY, East Lansing, MI December 2003 Bachelor of Arts in Advertising Graduated with honors; GPA: 3.64
EXPERIENCE
DISC MAKERS, Berkeley, CA and New York, NY 2006 - 2012 Nation’s leading independent CD and DVD manufacturer Team Leader (2011 - 2012) Promoted to Team Leader to aid in full implementation of newly adopted sales team model across department, resulting in
department overcoming a 20% revenue goal deficit at end of Q2 to surpassing goal by 5% at year-end Managed national sales team of 7 product specialists accounting for more than $10M in annual revenue Created performance action plans for each team member and provided coaching via weekly meetings leading to a 5% increase in
team sales month over month Analyzed cost-margins, surveyed competitor pricing, and estimated lifetime value of client business to determine appropriate
pricing strategy and assisted with level-to-level selling to close large deals in competitive sales situations for team members
Account Executive and Sales Supervisor (2009 - 2011) Created proposal to restructure sales department of over 30 product specialists into sales teams to address inefficiencies in sales
practices, provide more coaching and accountability, and increase revenue Led pilot sales team of 9 product specialists to test proposed team model, which resulted in 71% of pilot team staff increasing
quarterly revenue compared to increases of revenue for only 33% of non-pilot staff Targeted new market segments, focused on reactivating lapsed accounts, and cultivated existing corporate client relationships in
Account Executive role leading to a 225% increase of high revenue sales; closed largest sale in 2010 for $95K in revenue Developed Account Executive position with VP of Sales to grow corporate sales, coordinated process improvement initiative, and
cultivated cross-functional relationships
Sales Supervisor and Product Specialist (2006 - 2009) Identified inefficiencies of acquired duplication service and coordinated cross-functional departments to better integrate the
service, culminating in a value stream mapping and 5S Lean manufacturing event, which reduced costs, lead time, and inventory Implemented recycling and sustainable practices in New York office reducing annual supplies and maintenance costs Promoted twice in two years to manage daily operations and staff of the underperforming New York office; led staff to become
the top revenue producing regional office within first year Identified client needs, deadline, and budget to sell custom manufacturing, printing, and engineering solutions Received President’s Circle Award for exceeding revenue goals in 2008 – 2010; #1 replication product specialist in 2008 & 2009 GOLDENROD MUSIC DISTRIBUTION, Lansing, MI 2004 - 2006 Small, independent distributor of niche market CDs Sales Account Manager Created co-op advertising plans and value-added promotional programs, generated 55% of total monthly sales revenue on
average, and established 78% of new accounts through prospecting Spearheaded 30
th anniversary PR campaign garnering local newspaper/radio coverage and coverage in a national magazine
ADDITIONAL
Volunteered with Community United Against Violence’s Speakers Bureau to promote understanding of LGBTQ community Extensive travel experience in Southeast Asia and China; Big 10 college football fan; enthusiastic foodie Work Eligibility: Eligible to work in the United States with no restrictions
Summer 2013 Intern Profile
Bio:
Mahidhar is married and has a 1 year old daughter named Maly. Maly
started walking by herself recently, keeping her grandparents on toes all
the time. Currently Mahidhar’s family lives in India. On the professional
end, he is an IT guy who has worked for clients mainly in USA and
Europe.
Hobbies:
Mahidhar does a little bit of sketching, more importantly, he is fond of
cruiser bikes and loves to ride long distances. He is planning to get a
Harley (preferably used) this summer.
Name: Mahidhar Panyam University: Texas A&M University CSO Organization: Customer Experience & Quality
Mahidhar Panyam
390 Wehner Building · College Station, TX 77843 804-461-5124 [email protected] · http://in.linkedin.com/in/mahidharpanyam
Project Manager with excellent track record of managing large projects for global clients. Reputation for strong leadership qualities. Demonstrated success in delivery of projects while effectively managing constrained budgets. EDUCATION
Texas A&M University, Mays Business School, College Station, TX December 2013 Master of Business Administration. (GPA-3.25)
University of Calicut, Regional Engineering College, Calicut, Kerala, India January 1998 Master of Technology in Power Electronics PROFESSIONAL EXPERIENCE
Accenture LLP, Richmond VA and Chennai, India December 2006 – July 2012
Manager, September 2010 – July 2012 – Project Management
• Managed testing project with budget of $1.0M and global team of 30 people that enabled client to comply with critical government mandate (US Health Care) on time.
• Led testing project with budget $0.5M reducing operating costs of pharmacy claims processing. • Initiated and transitioned testing project with budget of $1.5M allowing client to meet critical government
mandate (US Health Care). Associate Manager, December 2006 – September 2010 – Project Management • Oversaw several offshore projects with budget varying from £250K to £750K for Tele Com client in UK to
implement software changes as part of strategic business initiatives. • Conducted systems assessment for 3 new business deals each generating revenue ranging from $5M to $20M. Relativity Technologies Pvt Ltd, Chennai, India August 2006 – November 2006 Senior Modernization Consultant: Product Training, Sales support and Development of Proof-of-Concepts • Supervised key customer account and trained more than 100 client employees in effectively using the tool. • Provided technical support for business development proposals worth $5 million. ValueSource Technologies Pvt Ltd, Chennai, India March 2005 – July 2006 Project Leader: Project Management and Software Design • Directed 17 member team and €1.0M budget to design and construct a complex batch system that supports
corporate lending process for a major Bank and Insurance holding in Belgium. Cognizant Technology Solutions Inc., WI, CT, IL and India February 1998 – March 2005 Senior Associate, - Software Design, Application Maintenance and small team management • Organized 5 member offshore team to provide 24x7 technical support for a credit company in USA. Saved
$20K/annum for the client with software performance improvements.
LEADERSHIP AND MEMBERSHIP
Project People Advisor (Accenture LLC, USA) 2010 – 2012 Location Lead, Richmond, VA, 2010 –2012
Corporate Citizenship (Accenture India Pvt Ltd, Chennai, India) 2007 –2010 Member SKILLS AND AWARDS
• Certified Project Management Professional (by Project Management Institute, USA) 2004 – 2007 • Certified Function Point Specialist (by IFPUG, USA) 2002– 2005 • Key awards received: Numero Uno (Accenture), Better collaboration at work (Discover Financial), Better quality
consciousness (Cognizant Technology Solutions). Work Authorization: Eligible for Practical Training in the US
Summer 2013 Intern Profile
Bio:
Brian was born and raised in California. After graduating from college he joined the Army and served for eight years. Currently Brian is an MBA student at the McCombs school of business. Brian is married to his wife, Christina and has a dog named “Sabot.”
Hobbies:
Scuba Diving, Motorcycles, International Travel.
Name: Brian Pedersen University: University of Texas- Austin CSO Organization: Order Operations
BRIAN PEDERSEN [email protected]
11321 Bastogne Loop • Austin, TX 78768 • (512) 745-0739
EDUCATION
THE UNIVERSITY OF TEXAS AT AUSTIN, McCombs School of Business, Austin, TX May 2014 Master of Business Administration, Full-Time Program California Polytechnic State University, Orfaela College of Business, San Luis Obispo, CA December 2004 Bachelor of Science in Business Administration EXPERIENCE
UNITED STATES ARMY, Fort Hood, TX 2004 - 2012 Brigade Rear Detachment Executive Officer (2011-2012) • Supported rear detachment Brigade Commander in all duties related to training, welfare, and combat readiness of over
300 soldiers in garrison and families of over 1,000 deployed soldiers • Improved efficiency of deployment readiness timeline of recently in-processed soldiers by streamlining scheduling of
required preparedness processes including weapons qualification, medical screenings and equipment issue; resulted in reinforcements arriving in Afghanistan on average nine days sooner
Company Commander (2010 - 2011) • Commanded tactical Military Intelligence Collection Company of over 90 soldiers and $8 million of equipment • Designed and coordinated training, transformation and deployment readiness of 10 separate teams with differing skills,
equipment needs and deployment missions
Assistant Brigade Operations Officer (2010) • Planned all training required for over 1,300 soldiers to attain combat readiness prior to deployment to Afghanistan Military Intelligence Advisor (2009 - 2010) • Responsible for counseling, mentoring, training, and combat employment of over 3,000 Iraqi Police and Army
intelligence personnel assigned to the 1stBrigade 1st Division Federal Police in Eastern Baghdad • Evaluated and developed Iraqi Federal Police intelligence personnel in order to cultivate necessary skills to develop
durable, sustainable intelligence systems capable of conducting operations independent of foreign support
Battalion Logistics Officer (2007 - 2008) • Managed budget for Battalion equipment, maintenance and supplies in excess of $100 million, including inventory
purchases, maintenance requisitions, Government credit card program and property loss investigations • Advised Commander on status of all logistical operations with weekly oral and written reports, including available
funds, status of damage investigations and estimates used for long-range planning • Coordinated redeployment of more than 360 vehicles, 800 soldiers and thousands of pieces of equipment from Iraq Armor Platoon Leader (2005 - 2007) • Organized and supervised all aspects of preparation, training and combat phases of full deployment cycle while
coordinating with superiors and assisting units to effectively complete the assigned mission • Led over 120 combat patrols and responded to over 50 quick-reaction force missions and 13 separate direct-fire
engagements as tank commander in Northern Iraq • Accountable for morale, health, welfare and discipline of 16 soldiers and their families, along with 4 tanks and
associated equipment valued in excess of $18 million ADDITIONAL
• Lean Six Sigma Black Belt Certification (July 2012), White Belt of Six Sigma Methodology Certificate (November 2011) • Professional memberships include: Sigma Fellows, Graduate Operations Group, and Armed Forces Alumni Association • Multiple military achievement awards including Bronze Star, Army Commendation Medal and Combat Action Badge • Specialized military courses for Strategic Debriefing, Joint Interrogation Management and Source Operations • Work Eligibility: Eligible to work in the United States with no restrictions
Summer 2013 Intern Profile
Bio:
Nithin is from Bangalore, India(Southern part). He did his undergrad in information technology and is currently pursuing him MBA from Texas A&M University(Whoop!!). His work experience has primarily been with product and technology services company. He loves discussing new ideas, technology and entrepreneurship. In my free time, I usually play outdoor sports or engage myself in outdoor activities.
Hobbies:
Entrepreneurship - Technology commercialization, discussing business ideas Sports - Basketball, volleyball, racquetball, tennis ,trekking, hiking, traveling
Name: Nithin Subramanya University: Texas A&M University CSO Organization: North America Sales Ops
Nithin Subramanya
503 Cherry Street Apt 205 · College Station, TX 77840 · 765-413-7876
[email protected] · www.linkedin.com/in/nithinsubramanya
Product Planning | Operations | Product Marketing Seven years of experience in product development, project management, and business development in the finance domain. Proven
success in developing strategy, preparing bid proposals, and managing multiple complex projects in a global environment. Strong
reputation for achieving goals, innovating product and process improvements, and solving organizational issues and challenges.
EDUCATION
Mays Business School, Texas A&M University, College Station, TX Aug 2012 - Dec 2013
Master of Business Administration; GPA 3.71; GMAT 720
3 Day Startup (3DS is a global entrepreneurship program to encourage student entrepreneurs) Leading the student organizing effort for the Spring 2013 event at Texas A&M. Created a company at the 3 Day Startup event in Fall 2012 by conceiving an idea, developing a business plan, building a prototype, and pitching it to investors.
M S Ramaiah Institute of Technology, VTU, Karnataka, India Aug 2000 - June 2004
Bachelor of Engineering (Information Science and Engineering); GPA 3.92
PROFESSIONAL EXPERIENCE
Obopay Mobile Technology, Bangalore, India December 2009 – June 2012
Module Lead (Architecture Group): (December 2010 – June 2012)
• Collaborated with Chief Technology Officer (CTO) and product team to develop a product roadmap that would help
achieve business vision of expanding in fast-growing emerging markets.
• Partnered with CTO and Engineering leadership to develop a technology strategy to fit the product roadmap.
• Directed engineering teams to successfully implement technology strategy, resulting in improved product performance.
• Led a cross-functional team of 6 to streamline tools, processes, and documents to use for performance tuning.
• Worked with process consultants to assist in moving organization to CMMI-DEV3.
Module Lead / Senior Software Engineer: (December 2009 – December 2010)
• Led a team of 5 software engineers to analyze and implement B2B integration of fraud and payment services.
• Managed development of critical product features such as bill payment, mobile top-up, and merchant services.
• Successfully delivered all projects within budget and on time.
Tata Consultancy Services Limited, Bangalore, India / Taipei, Taiwan / Phoenix Arizona September 2004 – November 2009
Release Manager / Assistant Systems Engineer, Phoenix, Arizona: (August 2008 – September 2009)
• Generated a million dollars in revenue for TCS by proposing and setting up a TCS managed release team.
• Analyzed existing release process of a Fortune 100 client and recommended improvements to the process.
• Coordinated with 4 other disciplines to implement recommended process changes saving 2 weeks/release and 200k/year.
• Prioritized and optimized annual release schedules, increasing projects rolled to production in a year by 40%.
Technical Lead / Assistant Systems Engineer, Bangalore, India / Phoenix, Arizona: (February 2006 – July 2008)
• Managed multiple high visibility projects using global delivery model resulting in significant cost-savings to client.
• Produced project status reports, prepared capacity plan, and managed cost budget for a 20 member team.
• Won bid to upgrade voice applications across 7 countries for a Fortune 100 client generating 500k dollars in revenue.
• Recruited, trained, and mentored new members to support growth of team from 8 to 30 in 3 years.
Systems Analyst / Assistant Systems Engineer, Taipei Taiwan: (September 2005 – January 2006)
• Developed deep understanding of a proprietary product and conducted product trainings for client financial advisers.
• Acted as liaison between clients and a 20 member offshore team to deliver product enhancements.
• Collaborated with banking domain experts to analyze, design and build two complex banking modules.
MEMBERSHIP, AWARDS, AND SKILLS Member, Product Development and Management Association 2013
Member, Association of Information Technology Professionals (AITP) at Texas A&M University 2013 Texas A&M MBA Academic Scholarship 2012
Award for significant contribution to American Express-TCS client relationship 2007, 2008
Skills: Multi-tasking, communication and influencing, learning, problem-solving, innovation and strategy.
Technical Skills: Proficient in software development, service oriented architecture, and agile methodology.
Service Leadership: Volunteered to teach and raise funds for schools in India.
Work Authorization: Eligible for Practical Training in the US
Summer 2013 Intern Profile
Bio:
Shiv has a zeal for exploring new things and opportunities in life. He tries to ensure playing some kind of sport 2 -3 times a week, and enjoys travelling on the weekends to experience new places. He likes interacting with new people to be able to learn more about different cultures and backgrounds and is one to socialize frequently.
Hobbies:
Sports - Soccer, Squash, Golf, Swimming, Gaming, Cricket, Marathons
Travelling- Road trips, Hiking
Name: Shiv Walia University: Michigan State University CSO Organization: Dell Solutions Center
MSU Broad College of Business Career Services / Dell_Supply Chain -Full Time MBA Internships
Shiv Pal Singh Walia 20
Shiv Pal Singh Walia 1615B Spartan Village, East Lansing, MI 48823
(405)888-1201 • [email protected]
EDUCATION
Michigan State University, East Lansing, MI
Master of Business Administration, Supply Chain Management 5/2014
Thapar University, Punjab, India
Bachelor of Engineering, Computer Science and Engineering
6/2009
EXPERIENCE Zonengage(start-up company), Kenya, Africa 8/2011 - Present
Founder Initiated a social media system to connect people with common interests such as golf, cricket,
American football and gaming. Met a market need due to a high volume of recently relocated
individuals within various residential zones.
Reinvested money to implement a grass-roots business concept into a profitable cost center.
Led an 8 member team to complete coding and testing of the website to achieve a business goal of
5,000 active users within 36 months.
Walken Limited, Kakamega, Kenya, Africa 8/2011 - 7/2012
Procurement Specialist – Walias Supermarket
Directed a team of 25 employees to optimize monthly stock takes, resulting in leaner inventory
levels and less than 5% error in stock keeping.
Managed supplier pricing structure and balanced purchasing and inventory costs, which reduced
overhead costs by 15%.
Spearheaded automation of stock keeping processes in the retail section.
Sales, Inventory Manager – Walias Real Estate
Directed asset management functions for two real estate buildings, each worth $1M.
Resolved supplier logistic issues and inventory and procurement issues, resulting in above 90%
schedule execution.
Developed sales strategies for leasing of the properties through advertisements and open houses,
and met prospective clients to discuss possible deal closings.
Accenture Services Limited, Bangalore, India
Market Analyst – Sales Enhancement Team 1/2011 - 7/2011
Designed a tool called competitive intelligence for the onshore sales team and prepared customer
case studies across service lines. This assisted in acquiring more than 30 new business clients.
Assisted in developing a customer credentials tool called Matrix. This reduced the time for
searching a company profile by approximately 20%.
Software Programmer – Travelers Insurance Company 12/2009 - 12/2010
Led a team of 5 to implement the automation of software testing aimed at improving the claims
processing system, thereby reducing the testing time by 40%.
LEADERSHIP & SKILLS
Language: English (native), Swahili (native), Hindi (native), Punjabi (native) and Gujarati (fluent).
Volunteer: Parikrama (2005-2009), Daisy school for Handicapped Children (2011-2012).