csr and business performance kpis
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CSR and Business Performance KPIs. Claus Aabling Advisor, Business Development and CSR. Agenda. What are KPIs? Why use KPIs? A few examples Selection of KPIs in company pairs. What are KPIs?. Key Performance Indicators: - PowerPoint PPT PresentationTRANSCRIPT
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CSR and Business Performance KPIs
Claus AablingAdvisor, Business Development
and CSR
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Agenda
• What are KPIs?• Why use KPIs?• A few examples• Selection of KPIs in company pairs
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What are KPIs?
Key Performance Indicators:• A figure that indicates the performance within
a given activity, e.g.– Turnover– CO2 emissions– Rejection rates– Worker turnover– Etc. etc.
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Why use KPIs?• Management
– Assess state of activities and measure performance– Set performance targets and measure progress towards
the targets – Measure progress in specific areas of interest
• Communication– Social and environmental reporting– Marketing, branding, company image– Substantiate qualitative descriptions
• Limitations and pitfalls– Quantitative vs. qualitative data– Correlation vs. causality– Relevance for what you whish to measure
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CSR KPI examples
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CSR KPI examples
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CSR KPI examples
Through our energy efficiency efforts and the expansion of renewable energy use, our greenhouse gas (GHG) emissions decreased at 3.8 million tonnes of CO2 equivalent (eq) [KPI] in 2011, although our production volume increased by 3.4%.
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CSR KPI examples
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More on CSR KPIs and CSR reporting…
….Global Reporting Initiative (GRI)
www.globalreporting.org
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KPIs in SUSBIZ Kenya
• For the SUSBIZ programme– Measure baseline in companies– Measure performance within a few selected
areas
• For the participants– Form part of your own CSR management and
communication
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KPIs in SUSBIZ Kenya
• Business performance• Product quality• Labour standards• Health and safety• Environment• Community involvement
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KPIs in SUSBIZ Kenya - Obligatory
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KPIs in SUSBIZ Kenya - Total
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Exercise on KPIs1. Discuss the obligatory KPIs
– Which data do you already collect / is readily available?– How can you collect data which is not available?– Fill in data for 2011 Q3 and Q4 (during the week or before
1st in-house training)2. Discus the suggested KPIs
– Which are relevant for you?– Decide which ones to use throughout the SUSBIZ
programme3. Discuss if there are any other CSR / business
performance areas you find relevant to measure– Discuss and settle KPIs for these areas