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CTCM SAP Implementation Supplier Communication For Internal and External Stakeholders Cargill Strategic Sourcing and Procurement North America 7/6/2017 CTCM Supplier Communication

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Page 1: CTCM SAP Implementation - Cargill · CTCM SAP Implementation Supplier Communication ... •Suppliers will not need to send invoices to Cargill PO output form will display as follows

CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill or inside Cargill, to or by those employees who do not have a need to know is prohibited except as authorized by Cargill in writing.© 2013 Cargill, Incorporated. All rights reserved.

CTCM SAP Implementation

Supplier Communication

For Internal and External Stakeholders

Cargill Strategic Sourcing and Procurement North America

7/6/2017

CTCM Supplier Communication

Page 2: CTCM SAP Implementation - Cargill · CTCM SAP Implementation Supplier Communication ... •Suppliers will not need to send invoices to Cargill PO output form will display as follows

CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill or inside Cargill, to or by those employees who do not have a need to know is prohibited except as authorized by Cargill in writing.© 2013 Cargill, Incorporated. All rights reserved.

Introducing…

Cargill

We need your help to continue to grow and be successful

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CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill or inside Cargill, to or by those employees who do not have a need to know is prohibited except as authorized by Cargill in writing.© 2013 Cargill, Incorporated. All rights reserved.

What : Fully Implementing ERP system - SAP

When and Where:

Why : Working to establish common processes and technology

• April and July 2017• List of locations is in the CTCM Go Live

letter on Supplier Central under the Announcements tab

Page 4: CTCM SAP Implementation - Cargill · CTCM SAP Implementation Supplier Communication ... •Suppliers will not need to send invoices to Cargill PO output form will display as follows

CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill or inside Cargill, to or by those employees who do not have a need to know is prohibited except as authorized by Cargill in writing.© 2013 Cargill, Incorporated. All rights reserved.

ACTION ITEMS REQUIRED FROM YOU:• Read and understand Implementation letter

• Sign and return the ERS Agreement

• ACH/EFT Form if you are receiving checks from Cargill

SALT Supplier Communication

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Topics:• Handling of transactions thru cutover

• Setting Cargill up in your system

• Purchase Orders

• Evaluated Receipt Settlement (ERS) Purchase Orders

• Self Billing Document Example

• Remittance Changes

• Payments

• Supplier Setup Requirement

• Cargill Communication Channels

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Handling of transactions not completed by cutover:

• Transactions that are not shipped or invoiced by Go Live date and were purchased using the “legacy” system

• Suppliers should ship and settle using “legacy” PO #• Packing slips or related documents should reference “legacy” PO #

• Invoices (if required) should be sent to plant email address referencing “legacy” PO

• Cargill will manage transactions accordingly; payments will be made out of SAP for all items received after Friday July 7

• If you have a question on a legacy PO and how you should be managing it – reach out to your Cargill contact

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Setting Cargill up in your system:• Suppliers who support CTCM

should make sure that the Cargill customer accounts in their system are set up correctly.

• Cargill recommends that suppliers have a customer record for each Cargill Attn line they transact with.

• A detail of the Cargill plants and Attn lines impacted by this change can be found in the CTCM Go Live letter on Supplier Central under the Announcements section:

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Cargill PO Number MUST be included on invoice for payment to be issued

Cargill business name Please use this full name on all documents including invoices

PO Contact Name & emailEmail is the preferred method of communicationQuestions regarding orders should be directed to this contact

FACT: Cargill requires a purchase order for all materials and services. Purchase Orders

SAMPLE of SAP PO:

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NOTE: All purchase orders require written confirmation (via e-mail) within one business day (24 hours) to the Cargill contact listed on the PO

NOTE: There is a link to Cargill’s T&C’s on PO footer

SAMPLE of SAP PO:

Purchase OrdersFACT: All purchase orders require written confirmation of materials and prices including any addition fees like tax.

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NOTE: Contact the Cargill contact on each PO with changes or corrections

NOTE: Make sure your company name is listed correctly

SAMPLE of SAP PO:

Purchase Orders

NOTE: Verify currency, terms, and incoterms are correct

NOTE: Read, understand, and follow special instructions

FACT: To ensure prompt and accurate payment, your order confirmation MUSTmatch Cargill’s purchase order

NOTE: UOM on all your documents must match UOM on Cargill PO

NOTE: You can reach out to [email protected] during this migration to get us your correct address and email contact information

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NOTE: Questions on new material #’s can be directed to the PO contact

NOTE: Cargill material numbers and descriptions will change

SAMPLE of SAP PO:

Purchase OrdersMaterials Numbers & Descriptions

NOTE: Suppliers with pricing

arrangements should submit new

pricing as available to [email protected]

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NOTE: All purchase orders require written confirmation (via e-mail) within one business day (24 hours) to the Cargill contact listed on the PO

Purchase Orders FACT: To ensure prompt and accurate payment, your order confirmation MUSTmatch Cargill’s purchase order

Confirmations:• Date when delivery will be received by Cargill plant

• If delivery is Cargill planned transportation, date when material

will be available for pickup and a pickup number

• Material

• Quantity

• Unit of Measure (UOM)- Must match PO

• Price stated on the purchase order

• Currency

• Confirmation of accurate tax amounts

• Delivery Terms (Incoterms)

• Any additional costs that are not part of the per unit cost need to be

included in the confirmation (i.e. freight, handling, pallets, etc.)

• Ship-from address (also known as the goods supplier address)

• You will need to review this address on each purchase order

you receive, to ensure the address is the correct location that

the product is shipping from, as it impacts tax determination.

• If the material is being shipped from outside the country, please

notify the PO contact before it is shipped.

• Note: there may be other special instructions listed on the PO

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NOTE: All purchase orders require written confirmation (via e-mail) within one business day (24 hours) to the Cargill contact listed on the PO

Purchase Orders

If purchase order changes the heading

will read “Purchase Order Change.”

Please use the most current purchase

order only.

Changes:Purchase Order Change

NOTE: If purchase order changes are

needed, it is the responsibility of the

supplier to inform Cargill of them

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EVALUATED RECEIPT SETTLEMENT- ERSSTANDARD ORDER VS ERS ORDER PROCESS OVERVIEW

Identify Need, Identify Supplier

Order

Supplier Confirms

Supplier Delivers with Packing slip/Service

Completion Form

Cargill enters GR/SES into system

Supplier submits Invoice

Invoice validated and applied

Payment Generated

Identify Need, Identify Supplier

Order

Supplier Confirms

Supplier Delivers –Good

Receipt/Service Completion Form

Cargill enters GR/SES into system

Supplier submits Invoice

Invoice validated and applied

Payment Generated

Standard Order Process ERS Order Process

Invoice and exception handling eliminated

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How does ERS work?• A need is identified, and a requisition is generated, supplier is selected.

• Purchase Order (PO) is created.

• Supplier confirms receipt of PO including all charges and taxes.

• For Material Orders: The supplier delivers the goods to Cargill with a complete BOL/Packing slip, including

Cargill PO #, material description, and quantity. If multiple orders are included in one shipment clearly note by

line which PO # the item was shipped against.

• Service orders final settlement requires the supplier to provide FINAL COST by line item to their Cargill plant

contact.

• Cargill enters GR/SES. The BOL/packing slip # or service completion document # are referenced on the

receipt and will print on the payment remittance advice to aid in supplier payment application.

• SAP program runs on a daily basis, picking up all goods received against ERS Purchase Orders, and creates

Self Billing Document.

• Within the normal payment terms (based on delivery date), Cargill will remit payment based on the self billing

document.

• FACT: Cargill has been using confirmation and goods receipts (two doc match) to generate payments successfully for over 20 years!!

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Identifying an ERS PO• Same as two doc match

• Suppliers must confirm all pricing correctly and completely

• Suppliers will not need to send invoices to Cargill

PO output form will display as follows when the order is ERS.

“Bill to” section is blankSAMPLE ERS PO

FACT: Cargill requires a purchase order for all materials and services.

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PO Type – Service vs. Material

• REQUIRED: Service completion documents or final price document should be submitted to the plant contact email per the instructions on the PO

• For services or items that have variable cost (labor, rentals, custom parts or assemblies)

• May also have material lines for materials used in the course of the service work.

• Unit of measure on order will be AU OR Each

How to identify a Service order and what is required for Cargill to pay on time correctly

SAMPLE ERS SERVICE PO

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PO Type – Service vs. Material

• Generally will have Cargill material # if inventoried or warehoused, along with vendor material #

• Unit of measure on order will be defined by the material (EA, #, set..ect)

• For tangible goods that have assigned value

REQUIRED: Confirmation of order including all costs prior to Cargill receiving the material.

How to identify a Material order and what is required for Cargill to pay on time correctly

SAMPLE MATERIAL ERS PO

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Sample of SAP Self-Billing Document for an ERS enabled United States business supplier :

Credit memo shows payments made to suppliers – self billing debit documents

show credits.

Item line number and description

Purchase order number

Item line number

Line Value – verify correct and contact PO contact if not accurate

TAX – verify correct and contact PO contact if not accurate

Total of lines value – verify correct and contact PO contact if not

accurate

The Self Billing document is generated by our system for SAP ERS orders when we receive a line in the system. The self billing document will be sent to the email address we have on a suppliers payment record. Cargill recommends that suppliers review the information on the self billing document for accuracy.

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Sample of SAP Self-Billing Document for an ERS enabled United States business supplier :

Credit memo shows payments made to suppliers – self billing debit documents

show credits.

Item line number and description

Purchase order number

Item line number

Line Value – verify correct and contact PO contact if not accurate

TAX – verify correct and contact PO contact if not accurate

Total of lines value – verify correct and contact PO contact if not

accurate

ACTION: If you are not receiving the self billing document – send an email stating this with up to 4 email address contacts to Supplier Relations.

ACTION: If identify a price or quantity discrepancy you can reach out to the Cargill contact or Supplier Relations (up to 120 days after payment) to inquire about. Please provide supporting documents (packing slips or order confirmations)

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SAMPLE of SAP Electronic Remittance Detail or Payment Notification :

Remittance Detail

NOTE: For ERS orders we will reference the BOL or packing slip # -otherwise this should be your invoice #

A Payment Notification or (also known as a Remittance Detail) is generated by our systems when Cargill issues a payment to a supplier. The payment notification will be sent to the email address or fax we have on a suppliers payment record. Cargill REQUIRES that suppliers use the information on the remittance detail to apply payments from Cargill accurately.

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SAMPLE of SAP Electronic Remittance Detail or Payment Notification :

Remittance DetailACTION: If you are not receiving electronic remittance – send an email stating this with up to 4 email address contacts to Supplier Relations.

ACTION: If you identify a price or quantity discrepancy you can reach out to the Cargill contact or Supplier Relations (up to 120 days after payment) to inquire about. Please provide supporting documents (packing slips or order confirmations)

ACTION: If you are unable to apply a payment because the vendor ref # does not match your BOL or service completion document # you can reach out to Supplier Relations to inquire about. Please provide supporting documents (packing slips, service completion document, and copy of remittance detail.)

Remittance Detail notifying you of an upcoming payment can be provided via fax or email, one business day prior to payment is issued.

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We have set up new banks and bank accounts. You may notice

that your payment and remittance detail have changed.

Payments:

Sample Remittance Notice

Invoice payments are consolidated for all Cargill locations using SAP:• Refer to the Remittance Notice for details.• Payments will be listed by Cargill business• Payment allocation MUST be applied to

appropriate PO-Cargill business to stay in balance with Cargill

ACTION: If you are not receiving payments via ACH go to Supplier Central and sign up today!

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NOTE: Questions on new material #’s can be directed to the PO contact

SAMPLE of SAP ERS PO:

Supplier Setup Requirement

NOTE: Make sure your company name is listed correctly – if not contact your buyer

NOTE: You can reach out to [email protected] this migration to get us your correct address and email contact information

Page 25: CTCM SAP Implementation - Cargill · CTCM SAP Implementation Supplier Communication ... •Suppliers will not need to send invoices to Cargill PO output form will display as follows

CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill or inside Cargill, to or by those employees who do not have a need to know is prohibited except as authorized by Cargill in writing.© 2013 Cargill, Incorporated. All rights reserved.

ACTION ITEMS REQUIRED FROM YOU:• Read and understand Implementation letter

• Sign and return the ERS Agreement

• ACH/EFT Form

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Staying Connected – Communication

Channels

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Cargill Contacts for Supplier Questions

• Reach out to your buyer Cargill buyer contact information should be on each PO or email authorizing the purchasing event. Suppliers should direct confirmations, questions, and/or information regarding a specific PO or purchasing event to the Cargill buyer contact for any purchasing event.

• Supplier Central The location to go for suppliers and internal stakeholders for information and process updates. We encourage suppliers to access the webpage on a regular basis so they can stay aware of changes and modify processes accordingly.

• Supplier Relations The suppliers point of contact for all inquiries: Past Due Payment status, copies of or questions relating to remittance notices, general inquiries, and to submit updated company information including address and contact information.

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Supplier Central – Cargill’s one stop

webpage for suppliers to get information!

• How to submit an invoice

• How to receive Electronic Payments and

Electronic Remittance Notices

• Sample Remittance Notices and

Instructions

• Quick Links to important Cargill

webpages for Suppliers

Supplier Central (http://www.cargill.com/suppliercentral/)

Covers frequently asked questions and all payable questions.

TIP: Go to Supplier Central to answer your questions – content is being updated frequently!

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Supplier RelationsCargill NA supplier point of contact for all inquiries

• Go to Supplier Central and use the Supplier Relations contact link

• Supplier Relations contact link will create an email to Supplier Relations with auto populated information

• Fill in the information on the auto-populated email as completely as possible attaching all support documents to email so Supplier Relations can respond to your inquiry efficiently.

How to submit an inquiry to Supplier Relations:

SAMPLE EMAIL

NOTE: Email is the recommended communication channel for all inquiries to Supplier Relations

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We look forward to thriving with each and every supplier

Thank You