cuaicts2015 - ict services contractor profiles: category 3 · agile computing pty ltd ......

Contract No: ICTS2015 Last Updated: 20 May 2020

Document number: 01791286

ICT Services Contractor Profiles: Category 3 1 February 2016 to 31 March 2021

CONTRACT MANAGER

Email: [email protected]

Tel: 08 6551 1375

Government Procurement Department of Finance Optima Centre 16 Parkland Road OSBORNE PARK WA 6017

mailto:[email protected]

Category 3 – ICT Environment Management Services – Contractor Profiles 2

Contents 4Logic ......................................................................................................................................................... 5

Agile Computing Pty Ltd ............................................................................................................................. 6

agility IT Consulting .................................................................................................................................... 7

Amristar Solutions ...................................................................................................................................... 8

ASG Group Limited .................................................................................................................................... 9

Asterisk Information Security .................................................................................................................... 10

Aurora Consulting Pty Ltd ......................................................................................................................... 11

Avantgarde Technologies ......................................................................................................................... 12

Avec Global Pty Ltd (previously Bravuro) ................................................................................................. 13

Bekkers ..................................................................................................................................................... 14

BP Hatch Pty Ltd ...................................................................................................................................... 15

CDM Australia .......................................................................................................................................... 16

Chameleon (WA) Pty Ltd .......................................................................................................................... 17

Chandler Macleod .................................................................................................................................... 18

Cirrus Networks Pty Ltd ............................................................................................................................ 19

Connected Systems Group ...................................................................................................................... 20

Cubility ...................................................................................................................................................... 21

Data#3 Limited ......................................................................................................................................... 22

Datacom Systems (AU) Pty Ltd ................................................................................................................ 23

Denver Technology .................................................................................................................................. 24

Dialog Information Technology ................................................................................................................. 25

Diamond Cyber Security Pty Ltd .............................................................................................................. 26

Dienst Consulting ..................................................................................................................................... 27

Diverse IT Pty Ltd ..................................................................................................................................... 28

Diversus .................................................................................................................................................... 29

Domain Knowledge Consulting ................................................................................................................ 30

DSC-IT ...................................................................................................................................................... 31

DXC Red Rock Pty Ltd (previously Red Rock Consulting Pty Ltd) ........................................................ 32

DXC Technology Australia Pty Limited ..................................................................................................... 33

DXC United Pty Ltd (previously UXC United) ........................................................................................... 34

Empired Limited ........................................................................................................................................ 35

EOS IT Specialists .................................................................................................................................... 36

E-Prim Pty Ltd .......................................................................................................................................... 37

ES2 ........................................................................................................................................................... 38

Focus Networks ........................................................................................................................................ 39

Fujitsu Australia Limited ........................................................................................................................... 40

GnL Enterprises ........................................................................................................................................ 41

HAYES Information Systems .................................................................................................................... 42

Imex Solutions WA ................................................................................................................................... 43

Information Proficiency ............................................................................................................................. 44

Insight Enterprises Australia Pty Ltd ......................................................................................................... 45


Integranet Technology Group Pty Ltd ....................................................................................................... 46

IPC (WA) Pty. Ltd ..................................................................................................................................... 47

ISA Technologies ..................................................................................................................................... 48

Journey One Pty Ltd. ................................................................................................................................ 49

Jurcevic Consulting Pty Ltd ...................................................................................................................... 50

KDR Technology Solutions Pty Ltd .......................................................................................................... 51

Kinetic IT Pty Ltd ...................................................................................................................................... 52

Leaders IT Services .................................................................................................................................. 53

Managed IT Pty Ltd .................................................................................................................................. 54

Managed System Services ....................................................................................................................... 55

Maxx Frontier Solutions Pty Ltd ................................................................................................................ 56

MM IT Consulting (WA) Pty Ltd ................................................................................................................ 57

MSP IT ...................................................................................................................................................... 58

NEC Australia Pty Ltd ............................................................................................................................... 59

NGIS Australia Pty Ltd .............................................................................................................................. 60

NTT Australia (previously Dimension Data and Oakton Service) ............................................................. 61

Objective Corporation Limited .................................................................................................................. 62

Office Information Australia ...................................................................................................................... 63

OnCall DBA Pty Ltd .................................................................................................................................. 64

Optus Networks Pty Ltd ............................................................................................................................ 65

PCS World Pty Ltd .................................................................................................................................... 66

Perfekt Pty Ltd .......................................................................................................................................... 67

Permeance Technologies ......................................................................................................................... 68

PricewaterhouseCoopers (PwC) .............................................................................................................. 69

Qbit Computers ........................................................................................................................................ 70

R Group International Pty Ltd ................................................................................................................... 71

R1i Pty Ltd ................................................................................................................................................ 72

REM Consulting ........................................................................................................................................ 73

Ricoh Australia Pty Ltd ............................................................................................................................. 74

Sage Computing Service .......................................................................................................................... 75

Satalyst Pty Ltd ......................................................................................................................................... 76

Saxxon IT Pty Ltd ..................................................................................................................................... 77

Seven Sigma Business Solutions ............................................................................................................. 78

Silverfern Computers ................................................................................................................................ 79

Smartsoftware .......................................................................................................................................... 80

Squiz Australia Pty Ltd ............................................................................................................................. 81

Tang Computers Pty Ltd ........................................................................................................................... 82

Tech Mahindra Limited ............................................................................................................................. 83

Titan ICT Consultants ............................................................................................................................... 84

Umbrella Consulting Group ...................................................................................................................... 85

Unified Systems ........................................................................................................................................ 86

Velrada ..................................................................................................................................................... 87


Vizstone .................................................................................................................................................... 88

Winthrop Australia .................................................................................................................................... 89

Zetta ......................................................................................................................................................... 90


4Logic ACN 150 528 724 / ABN 41 150 528 724

Contact Name: Sam Kendall Direct Telephone: 0431 073 476 General Telephone: 08 6336 7444 Email: [email protected] Address: Unit C1B, 4 King Edward Road Osborne Park 6107 Website: www.4logic.com.au

About us

4Logic have a diverse range of skilled staff which advocate best practice to architect solutions utilising current technology to deliver the very best solutions. 4Logic has successfully delivered a number of projects including purpose built application infrastructure to serve over 20,000 subscribers, entire infrastructure deployments covering storage, server and network for 200 seat companies and migration strategies for enterprises moving business applications to cloud platforms.

Skills, experience and services

The experienced staff are skilled in a range of technology vendors including Microsoft, Cisco, VMware, Citrix, DELL and various others. 4Logic can provide advisory services for customers looking to move or adopt new technology such as moving business services to cloud platforms or even deploying private cloud. 4Logic works with their customers to achieve the best possible outcome for their requirements through leveraging their broad experience base amongst their skilled staff.

Industry certifications and/or qualifications relevant to the category

Microsoft: MCP, MCITP, MCSA, MCSE VMware: VCP4, VCP5 Cisco: CCNA, CCNA Voice, CCNP R&S, CCNP Voice, CCIE Voice, CCIE R&S, Citrix: CCA

Industry partners or affiliations

• Cisco Select Partner • Dell Partner • Lenovo Partner • Microsoft Silver Server Platform Partner • Polycom Partner (Certified in Microsoft Optimized CX Devices) • PHD Virtual Partner • Trend Micro Affinity Partner • Veeam ProPartner • VMware Solution Provider – Professional


http://www.4logic.com.au/


Agile Computing Pty Ltd ACN 119 078 607 / ABN 69 119 078 607

Contact Name: Martin Lawrence Direct Telephone: 0419 948 018 General Telephone: 9322 1999 Email: [email protected]; [email protected] Address: Suite 21, 50 St Georges Terrace, Perth 6000 Website: www.agilepc.com

About us

Provider of customised software applications specialising in Microsoft .Net technologies, our team is based in Perth and is comprised of experienced Microsoft developers. Services include the development of database applications, upgrade of existing enterprise applications, conversion of Excel/Access files to a dedicated application, e-lodgement and similar enabling technologies. Agile Computing staff have extensive experience in all Microsoft Technology and can assist enterprises in many aspects of supporting this technology.


Agile Computing specialises in Microsoft Technology with a focus on Enterprise .Net and SQL Server deployment. Agile Computing also has particular expertise in biometric systems with a particular focus on facial recognition.


Microsoft Registered Partner


Member of Biometrics Institute



http://www.agilepc.com/


agility IT Consulting ACN 144 975 128 / ABN 69 144 975 128

Contact Name: Brendan Smith Direct Telephone: 0424 622 102 General Telephone: 08 9288 1869 Email: [email protected] Address: Level 18, Central Park, 152-158 St Georges Terrace Perth 6000 Website: www.aitcon.com.au

About us

agility IT Consulting is a small Perth based consultancy that specialises in Architecture, Project Management, and infrastructure implementation. Our consultants are highly experienced ICT professionals trained with the latest certifications and industry knowledge. The team has been very successful in supporting large agency datacentre migrations, key application deployments and major infrastructure refreshes.


• Server installation and configuration / System and environment testing / Server performance management and optimisation.

• Backup and recovery management / Application service provision / Database management services / Data management / Network equipment and software installation and configuration.

• Unit and network testing. • Network environment update / facilities, traffic and operations management / asset administration /

performance management and optimisation. • Provided extended support in managing a large mining network operational environment • Deployed several large agency infrastructure refreshes.


Not Applicable


VMWare, Microsoft, Citrix, HDS, HP, Cisco, Redhat, SAP


http://www.aitcon.com.au/


Amristar Solutions ACN 098 156 560 / ABN 35 098 156 560

Contact Name: Daniel Tan Direct Telephone: 0401 866 088 General Telephone: 08 6365 9680 Email: [email protected] Address: Level 4, 76 Kings Park Rd, West Perth 6005 Website: www.amristar.com

About us

Since 1999 we have sought to blend the insights through the prisms of consulting services and product development. While our consulting and software development services have served to ensure customers derive of value it is Amristar’s commitment as a vendor of geospatial solutions that instils a culture of delivery imperative and enablement. This blend of experience was tempered with our delivery of SLIP-Classic and retained through “executed big vision”. This has led to technology bunkered at essential services such as Western-Power/Horizon-Power (Geoviewer); closed systems such as asset management through the Housing Assets GIS (HAGIS); public access to line of business environmental approvals through the Clearing Permit System (CPS) and the building of cloud systems such as the Bushfire Risk Management System (BRMS).


We build enterprise applications with any architecture and ensure that the application delivers value to the customer. We do this through integration of industry standard solutions like Document Management (EDRMS); Business Process Management (BPM); Search; Enterprise Services Bus (ESB); Web Services; Asset Management; Mobile applications and Geospatial Information Systems (GIS). We understand Application Programming Interface (API) from consumption and design perspectives and use it regularly to provide Services Oriented Architecture design through Open Source and Proprietary applications.


Microsoft Certified, Prince2, IBM, Esri, Oracle, Java, 4 staff possess relevant PhD qualifications.


• SIBA Member (Spatial Industry Business Association) and WA RMG Member • SLIP Enabler (Shared Land Information Platform) Development Partner and Reseller • PSMA Value Added Reseller • ESRI Developer Network member • Earthmine Partner • Processmaker Partner • IBM Partner Network member


http://www.amristar.com/


ASG Group Limited ACN 070 045 117 / ABN 57 070 045 117

Contact Name: Paul Ieraci Direct Telephone: +61 8 9420 5479 General Telephone: +61 8 9420 5420 Email: [email protected] Address: Level 9, 167 St Georges Terrace, Perth 6000 Website: www.asggroup.com.au

About us

ASG was founded in Perth and is an award winning and wholly Australian owned IT business solutions provider, offering implementation, service & infrastructure management, Cloud based solutions, advisory & consulting services, business intelligence and IT thought leadership. We have a reputation for Innovation and customer focus, helping a broad range of clients in both the public and private sectors in achieving their unique strategic and operational goals. Our professional IT consulting and support services are designed to unite customer requirements with industry best practices. Our approach is responsive, client-oriented and very flexible. We match our genuine people with proven solutions, partnering closely with our clients to help them achieve their goals. While our clients’ needs continually change and evolve, our focus remains constant – to continuously adapt and provide the best outcomes.


Mange clients with up to 70,000 FTE’s across 1300 sites. Have been providing Infrastructure Managed Services to Federal, State and Local Government for over 20 years. Full Infrastructure Managed Services, Database Support, Database Management, Backup and Recovery Design and Implementation, Performance Tuning and Analysis, Environment Configuration, Monitoring Design, Monitoring Implementation, Service Desk Operational Management, System Testing, Environment Testing, Network Management, Network Support, Network Traffic Analysis, Desktop Design, Desktop Management, Hardware Management and Support, Mobile Systems Design and Support converged systems, Engineered Systems, Mobile, Hyperconverged, SOA, Data Security, Big Data, Internet of Things (IoT), eCommerce, IaaS, SaaS, PaaS, BYOD, SAN, NAS, Intrusion Protection (IPS), Lifecycle Management, CRM, ERP, Business Intelligence and Analytics.


Prince2, PMBok, Agile, MSP, ITIL, ISO 20000.1:2007, ISO 9001:2008, ISO 14001:2004, Microsoft Gold Certified Partner, Global SAP Partner, Oracle Platinum Partner, Dell Master Professional Service Partner, Symantec Service Partner, Cisco Premier Certified Partner, VMware Enterprise Service Provider, IBM Service Partner, HP Developer and Solution Partner


Oracle, SAP, Microsoft, HP, Dell, IBM, NetApp, Cisco, VMWare, RSA, Hitachi, Citrix, Redhat, Symantec, McAfee, Apple, QlikView, EMC, Teradata, Check Point, F5, Cognos, NextDC, Nextgen to name a few. ASG maintains partnerships with all major and industry leading vendors in the IT sector.


http://www.asggroup.com.au/


Asterisk Information Security ACN 151 171 783 / ABN 23 151 171 783

Contact Name: Steve Schupp Direct Telephone: 0414 859 215 General Telephone: 1800 651 420 Email: [email protected] Address: Suite 140, Level 1, 580 Hay Street, Perth WA 6000 Website: www.asteriskinfosec.com.au

About us

Asterisk Information Security (a CyberCX company) is a specialist Cyber Security consultancy providing our clients with actionable security advice, guidance, and solutions to improve the quality and effectiveness of their Cyber security capability. Asterisk is all about Cyber security. This focus ensures an understanding of all aspects of security from regulatory issues, governance and audit requirements to technical deployment and integration. Asterisk experience ranges from assisting small and medium businesses to larger enterprises covering sectors such as government, financial, education, mining and resources, critical infrastructure, and commercial.


Asterisk consultants possess a comprehensive array of skills and experience in the following fields: Implementation of IT Security Technologies - Antivirus (AV), Firewalls, Intrusion Prevention Systems, Security Incident and Event Management (SIEM), Web and Email Content Control, Application and Device Control, Vulnerability Assessment, and Data Loss Prevention (DLP), Infrastructure and Operating System Configuration Review, Network Analysis and Troubleshooting, Security Operations and Design, Enterprise Security Design and Architecture, and Hardware Maintenance Renewals.


ISO27001 certified ISMS lead implementer/lead auditor, ISC2 (CISSP), ISACA membership (CRISC certified), CREST Registered Tester/Examiner, Offensive Security Certified, GIAC security expert certification, Check Point Certified Security Administrator/Expert/Master (CCSA/CCSE/CCSM), Tenable Certified Pre-Sales Engineer/Architect/Integrator (TCPSE/TCPSA/TCPSI), McAfee Certified Product Specialist (SIEM), CrowdStrike Partner Technical, Thycotic Secret Server Technical


Check Point, Tenable, McAfee, Crowdstrike, Thycotic, F5, Titus, Airlock, CREST, Australian Information Security Association (AISA), Information Systems Audit and Control Association (ISACA)


http://www.asteriskinfosec.com.au/


Aurora Consulting Pty Ltd ACN 079 150 191 / ABN 17 079 150 191

Contact Name: Howard Ong Direct Telephone: 0412 177 378 General Telephone: 08 9228 2484 Email: [email protected] Address: PO Box 2074, Rossmoyne 6148 Website: http://www.aurora-consult.com.au

About us

Founded in 1997, Aurora Consulting specialises in ICT Service Management, E-Business Solutions, Data Warehousing, Business Intelligence and ICT Advisory Services. Since its inception, Aurora has been delivering high-quality ICT services across a large cross-section of government and commercial organisations. In particular, Aurora has enjoyed long-running association with some of WA largest government agencies for almost 2 decades. Aurora enjoys a superb track record, and draws on this invaluable knowledge to enable the best practices and time-proven solutions to be part of our customers’ implementation. Aurora’s longevity in the WA government sector is testimony to the company’s competency and service quality. In addition to core business activities, Aurora Consultants frequently present at local and regional events such as User Group Conferences.


Aurora possesses superb skills and sound experience in the management of the following ICT environment: • Data Warehouse • Business Intelligence and Corporate Reporting (IBM Cognos, Mircosoft, Oracle) • Oracle and SQL Server Database • Cloud Implementation, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and

Software as a Service (SaaS).


• ITIL Foundation Certificates • PRINCE2 Registered Practitioners


• Oracle Corporation Gold Level Partner (since Feb 2009) • Microsoft Partner (since Nov 2006)


http://www.aurora-consult.com.au/


Avantgarde Technologies ACN 159 056 890 / ABN 47 159 056 890

Contact Name: Aimee Martelli Direct Telephone: 0448 217 127 General Telephone: 08 9468 7575 Email: [email protected] Address: PO Box 294, Burswood 6100 Website: www.avantgardetechnologies.com.au

About us

Avantgarde Technologies is an Information Technology consulting company which provides some of Perth’s best System Engineers and Solution Architects with the latest industry certifications and real world experience. We specialise primarily around the Microsoft product suite with a strong in-depth knowledge of Active Directory, Microsoft Exchange, Enterprise Security, System Centre, Forefront, SQL Server and more. If you’re looking at tackling some of the more advanced Microsoft integration projects such as clustering for high availability or designing a disaster recovery solution around the Microsoft product suite, Avantgarde Technologies is able to design, scope and implement a solution which is best tailored to your business requirements.


IT Support, Network Solutions, Network Services, Professional Services, IT Services, Managed Services, IT Consultant, Tech Support, IT Service, Information Technology, Exchange, Active Directory, Windows Server, Networking, Support, Service Desk, Consultants, Information Systems, Microsoft, IT Professional


MCSE 2012 Server Infrastructure, MCITP Enterprise Messaging Administrator, MCITP Server Administrator, MCITP Enterprise Administrator, MCITP: Enterprise Desktop Support Technician, MCITP: Enterprise Desktop Administrator, Cisco CCIE: Voice, Cisco CCNP: Routing and Switching, ITIL Foundations, Diploma of Network Engineering


Microsoft, F5 Networks, Websense, HP, VMware, GFI Software


http://www.avantgardetechnologies.com.au/


Avec Global Pty Ltd (previously Bravuro) ACN 166 166 285 / ABN 55 166 166 285

Contact Name: Paul Mackin Brown Direct Telephone: 0409 114 366 General Telephone: 9221 3300 Email: [email protected] Address: Level 5, 150 St Georges Tce Perth 6000 Website: http://www.avecglobal.com/

About us

Avec Global (Avec) delivers specialised IT consulting services with a commitment to excellence and authenticity. Our goal is to provide a dynamic approach to IT consulting by providing cost effective solutions with a focus on the customer and their needs. Avec is part of the global Talent International Group providing the company with access to over 500,000 skilled resources across Australia and internationally. Aligning to Category 3, Avec offers services to support our clients in all aspects of providing comprehensive services to manage their ICT Environment ensuring business needs are achieved at significantly reduced costs. Our services range from supporting our clients maintain existing ICT environments as well as assist as they transition to the new digital paradigm. Our constant goal is to provide specific solutions that are focused on driving efficiencies into the business. This includes solutions such as multi-level (front line to level 3) Desktop Support Services, all aspects of Server installation, configuration and management, Database development and administration through to Network / Communications implementation, maintenance and enhancements. Below highlights some recent work we have undertaken for our clients in Category 3: • Avec performed an integral role in the provision of Disaster Recovery Services and SAN Storage

facilities to Govt. Agency. • Avec provided end to end delivery of Active Directory/Win10 Deployment (10 resources). From MOE

design through to Deployment and Post Implementation Support services; delivered on time, and within budget.

• Avec worked closely with a Major Telco across Sydney to upgrade their Mobile Infrastructure Wireless network to provide better coverage and the ability to move to the next generation 5G network for its metropolitan customer base.


Our team comprises of highly qualified consultants with an average of 15+ years’ experience brought together by our passion, energy and experience. Below highlights some of the services we offer aligned to Category 3: Server installation, configuration & performance management / optimisation. Server / Database Administration / Development and Management services. Desktop installation, configuration, upgrades, performance & recovery management. Network implementations, enhancements, administration & optimisation.


Not Applicable


ServiceNow Solutions Partner


http://www.avecglobal.com/


Bekkers ACN 052 073 248 / ABN 50 052 073 248

Contact Name: Jamie Bekkers Direct Telephone: 08 9422 6777 General Telephone: 08 9422 6777 Email: [email protected] Address: 884 Beaufort St, Inglewood 6932 Website: www.bekkers.com.au

About us

We have grown with the industry in Perth, from the early days of box-building and supporting peer-to-peer token ring networks, to the dial-up internet provider push during the dot-com boom. Today, Bekkers is lean and a highly capable Managed Service Provider. We are Event Management experts, and have put years of development into automation. Our investment in our hosting and co-location services, the continuity of those services, and the adoption of virtualisation began well before the hype of Cloud Computing. We have been providing many organisations with the ICT capability they could not otherwise afford, or find, in our market segment.


Form must equal function; and to this end, we provide many tailored solutions with varied levels of involvement across categories of IT Service Management: Design, Transition, Operations, and Continual improvement. Our capacity extends to end-to-end ICT outsourcing of Systems Administration and Service Delivery. This includes approaches in Data Centre Infrastructure Management (DCIM) for servers, network appliances, and links, insuring the continuous monitoring of capacity, uptime, optimisation and lifecycle. Our Service Delivery team work within, and tailor our Professional Services Automation (PSA), IT Service Management (ITSM) and Enterprise Resource Planning (ERP) to deliver triaged, scheduled and coordinated processes that ensure input into the system reaches the desired conclusion. We further integrate Remote Monitoring and Management (RMM) to achieve a level of automation so that technicians are working proactively, rather than reacting to and recovering from outages. Our gathered knowledge in Event Management enables calm, careful planning of priorities, and the ability to administer large Desktop, Terminal and Peripheral Fleets across any number of sites. We develop Standard Operating Environments (SOE) for various clients, as well as centrally manage terminals, VDIs and BYOB configurations for Enterprise Mobility initiatives. Overall, our engineered workflow and integrations of databases makes reporting, and asset/vendor management a set and forget affair. Talk to Bekkers about leveraging our shared services, investment in data centre infrastructure, and 25 years of experience to gain 2.0 service, and confidence in your ICT continuity.


Our staff hold relevant certifications from the various vendors and industry associations. They primarily include ITIL, Microsoft, HP, Cisco, Citrix, VMware, Asigra, APC and others. We are presently pursuing ISO 20000 (IT Service Management) & 27001 (Information Security).


We cultivate select partnerships that enhance knowledge transfer for our own operations, and that of our clients. We naturally participate with major vendor programs such as those offered by Microsoft, Hewlett Packard, Citrix, VMware, Fortinet, Cisco, Asigra, StorageCraft, OpenDNS, and many more.


http://www.bekkers.com.au/


BP Hatch Pty Ltd ACN 614 866 812/ ABN 13 614 866 812

Contact Name: Dan Lawrence Direct Telephone: 0404 486 563 General Telephone: 0404 486 563 Email: [email protected] Address: Unit 4, 30 Hood Street, Subiaco WA 6008

About us

BP Hatch International provides Server and Storage Administration to DTWD, and other private companies throughout Western Australia.


Management, maintenance and upgrades of existing infrastructure, systems and software, including system management of server and desktop software and operating systems.

• Server deployment, installation and configuration. VMware, HyperV, Azure AWS. • Core Systems. Active Directory, Azure Active Directory, DNS, DHCP, Certificate Services,

Federation Services and Group Policy. • Server operating software installation and configuration. Windows 2008, 2012, 2016 • Server and desktop management, System Centre Configuration Manager Microsoft Intune • Server performance management and optimisation. vSphere monitoring • Operations management. System Center Operations Manager • Service desk. System Center Service Manager • Backup and recovery management. SnapProtect, Commvault, Backup Exec, Data Protection

Manager • Database management services. SQL Server 2008, 2012 and 2016 • Mobile Device Management, Airwatch, Microsoft Intune • Identity and Access Management. Identity Lifecycle Manager, Forefront Identity manager,

Microsoft Identity Manager. • Mail and Communication Services. BlackBerry Enterprise Server, Exchange 2007, 2010, 2013,

Office365, Office Communication Server, Lync, Skype for Business


• Microsoft Network Partner • ITIL Foundation • Prince2 • vmWare Certification VCP, VSP and VTSP. • NetAPP Certification • Microsoft Certified Solution Associate • Microsoft Certified Professional


Not Provided



CDM Australia ACN 009 592 965 / ABN 68 009 592 965

Contact Name: Martin Eyer Direct Telephone: 08 9202 4421 General Telephone: 08 9202 4444 Email: [email protected] Address: 251-257 Scarborough Beach Road, Mount Hawthorn 6016 Website: www.cdmaust.com.au

About us

Established in 1957, CDM Australia is a leading Australian-owned information and communications technology (ICT) infrastructure and services company. With national branches, CDM Australia has become one of the largest privately owned business systems groups in the nation. CDM Australia offers a full suite of ICT services, operating five market divisions, servicing both large and small corporations. CDM Australia provides dedicated consultants that are industry certified professionals in a broad range of technologies from leading vendors including Cisco, Citrix, Microsoft, and VMware. Proven expertise covers small-to-medium business, Government and Enterprise. As a locally owned successful and substantial IT company, CDM Australia is ideally placed to deliver ITC services to WA Government customers. CDM Australia is a WA based company. CDM Australia employs University and TAFE graduates in our service department. A contract such as CUA ICTS 2015 would enable the conversion of a number of our long term part time employees into full time employment. Being a WA registered company, CDM Australia contributes payroll taxes and all fees associated with running the business here in WA. CDM Australia invests in the WA community by sponsoring WA endeavourers such as Positive Parenting, Education Excellence Awards, Silver Chain and various WA based sporting teams. Contract CUA ICTS 2015 would open 2 new training positions in our services area. CDM Australia is committed to training and skills development and, as a result of our long standing commitment to the WA community, we have received Priority Access Policy registration from the Department of Education and Training."


Management and design of the desktop environment such as the provision of the infrastructure services and its associated supporting resources that enable service level agreements to be met to the Customer’s satisfaction: Desktop equipment and software installation and configuration. Desktop system and environment testing. Desktop performance monitoring and analysis. Desktop environment upgrade, backup and recovery management. Desktop operations management Software licence administration


ISO 9001


HP Services; Toshiba Services; Lenovo Services; Huawei Services; Ericsson Services


http://www.cdmaust.com.au/


Chameleon (WA) Pty Ltd ACN 113 371 645 / ABN 56 113 371 645

Contact Name: Paul Gammer Direct Telephone: 0400 171 111 General Telephone: 0400 171 111 Email: [email protected] Address: Suite 7, Unit 29 60 Newcastle Street Perth 6000 Website: http://www.chameleonwa.com/

About us

Chameleon (WA) Pty Ltd is an independent and privately owned company specialising in the design, development, implementation and management of strategic corporate and mission critical systems. We take great pride in being able to work on projects of various sizes to complete customer satisfaction. Although fairly small in company size, we strive to deliver quality systems that conform to client specifications. Chameleon has an extensive history of designing and developing Business Solutions and also in implementing solutions from small to corporate scales. We can provide resources to assist in all stages of the system and environment management lifecycle, from initial concept, development, implementation and day-to-day management.


We have extensive experience in developing systems that meet and exceed customer expectations on quality, performance and budget. We have undertaken projects in both the public and private sectors, from government contracts to international corporate clients. Our staff possess a broad range of skills and management methodologies, including but not limited to, Prince II, Agile, Waterfall, Spiral, JAD and RAD.


Not Provided


Not Provided


http://www.chameleonwa.com/


Chandler Macleod ACN 090 555 052 / ABN 33 090 555 052

Contact Name: Marike Kenny Direct Telephone: 08 9217 0564 General Telephone: 08 9217 0510 Email: [email protected]; [email protected] Address: Level 15, 108 St Georges Terrace Perth 6000 Website: www.chandlermacleod.com

About us

For over 30 years, Chandler Macleod IT Services has provided independent IT solutions, either through software development, creating complex business systems utilising the latest technology, web design, mobile apps, project management, change management or transitioning to the cloud. Each business has unique demands of its technology. That’s why partnering with a specialist who understands your requirements in developing highly customised solutions can be essential in creating a competitive edge in the marketplace. How we deliver: Providing a broad range of IT resources including IT Consultants, Project Management, Change Management, Business Analysts, Developers, Testers and Support consultants. Working under a scalable management framework backed by documented procedures and structured planning process; Design through the collaborative analysis of business requirements, creation of functional specifications and detailed architecture definition; Development of bespoke or customised IT systems using a range of languages and environments following a strict software delivery methodology to ensure application integrity; Testing services for all scenarios, improving the quality, consistency and performance of your IT systems; Deployment and integration of your new IT system into existing IT environments and by creating a change management strategy to run concurrently with the implementation of a new system; Support and maintenance, including remote or on site Help Desk services and providing an on-going onsite system support, maintenance and enhancement program.


Chandler Macleod has skills, experience and services in the following: Market intelligence, Strategic business planning, Resource planning, Business process modelling and redesign, Application architecture, Networking, GIS, SharePoint, ERMS, Digital, eBusiness, Web, Cloud services, Telecommunications, Desktop, Service Desk, Integration planning, Information management, Feasibility studies, ICT policy advice, Business Analyst, Project Management, Program Management, Change Management, .Net, Consultancy, Functional Consultant, Hosting, Change Management, Disaster Recovery, Crisis management, Security, Risk Management, Systems Integration, Testing, Revit, Siebel, Prince2, ITIL, CRM, Asset management, Applications, Infrastructure, Servers, Mobile, Data Centre, eCommerce, Database, Data management, Software license, Java, Amazon Web Services (AWS), Microsoft Dynamics, Outsourcing, Onsite, SQL Server, Enterprise architecture, IT Strategy, Solutions Architecture, Design, Development, Cyber security, information Assurance, Agile, Waterfall, Pronto, SAP, Trainer, Technical Writing, Development Operations, Oracle, BizTalk, Wintel, Joomla, Umbraco, Angular JS, Knockout, UX, UI, Software Engineering, VMWare, Roll Out, DataWarehouse, Migration, Cognos, Lightswitch, Business Intelligence, Sitecore, TOGAF


AS/NZS 4801:2001, OHSAS 18001:2007, AS/NZS ISO 9001:2008, Professional Indemnity, Combined General Liability (Public or Products Liability), Workers Compensation (all states).


Information Technology Contract and Recruitment Association, Australian Business Limited Software Queensland, Microsoft Partnership.



http://www.chandlermacleod.com/


Cirrus Networks Pty Ltd ACN 161 277 121 / ABN 72 161 277 121

Contact Name: Bid Manager Direct Telephone: 08 6180 4222 General Telephone: 08 6180 4222 Email: [email protected] Address: Level 2, 1 Roydhouse Street, Subiaco 6008 Website: http://www.cirrusnetworks.com.au/

About us

Cirrus Networks is an Australian IT solutions integrator headquartered in Perth, Western Australia. We provide an independent, flexible approach to designing, building and managing IT infrastructure. Our 3 areas of expertise are Solutions, Security and Services.


Installation, upgrade, configuration, testing, support, license management and maintenance of hyper-visor solutions, desktop environment and server operating system software inclusive of VMware; Microsoft Windows; KVM; Linux (Redhat, Suse, Ubuntu), Unix, MAC OS X. Cloud transition services – Office 365, Azure, Amazon, IaaS, VDIaaS, Lync Backup and recovery tools such as Commvault Simpana; Veeam; Symantec Veritas Netbackup, Backup Exec, Enterprise Vault; EMC Avamar, Data Domain, Networker; Dell AppAssure Storage implementation across Dell; Pure Storage; Netapp; EMC. Application packaging tools such as Sysprep; SCCM; Dell KACE; Altiris. Network, firewall IPS/IDS, unified communications, voice and WAN optimisation architecture/ design, penetration testing inclusive of Juniper SRX; EX, MX; Palo Alto; Cisco Nexus, ASA, Catalyst, Meraki, UC; Aruba; Arista; Silver Peak VX, NX; Riverbed Stingray; Dell Sonicwall; Mitel. End User Compute (EUC), Virtual Desktop Infrastructure (VDI) with VMWare, Microsoft vWorkspace, VDIaaS (on and off premise) Mobile device management via VMWare AirWatch, IDaaS, Centrify, Office 365 Performance Management services – Quest Foglight, vFoglight, Toad, VMWare vRealize


VMWare Champion, JNCIA-Junos, JNCIS-ENT, JNCIP-ENT, JNCIS-SEC,CCDA, CCNA, CCNP, CCIE, PCNCSE, CSSA, ITIL, SNIA, NCDA, VCP, NSX, VCAP, VCE-CIA, MCSE2012, MCSE2000/2003, RHCE, RHCSA, EMCCA, EMCTA, EMCISA.


Apple, APC, Arista, Aruba, Amazon, BlueCat, Cisco, CommVault, Dell, EMC, F5, InSight, Juniper, HP, LiquidWare, Mitel, Nutanix, OpenManage, Microsoft, NetApp, PaloAlto, Polycom, Pure Storage, Rapid7, Riverbed, Silver Peak, Splunk, Symantec, Veeam, VMWare, Xen.


http://www.cirrusnetworks.com.au/


Connected Systems Group ACN 118 875 746 / ABN 68 118 875 746

Contact Name: Rick Rosato Direct Telephone: 08 9227 0416 General Telephone: 08 9227 0416 Email: [email protected] Address: 81 Edward Street, Perth 6000 Website: http://www.connectedsystems.com

About us

Connected Systems is Perth’s leading provider of SharePoint support services with over 30 qualified consultants. We offer SharePoint Managed Services to WA Government Agencies and have performed many Governance workshops and SharePoint health assessments. We’re an Office 365 Microsoft support partner. Connected Systems’ SharePoint Health Assessment is designed to help you get the most out of your SharePoint environment by making sure that it is operating at an optimal level. We identify all existing issues and determines their origins to prevent them from becoming a problem for users and administrators. This addresses your current needs and anticipates future requirements.


Connected Systems is one of Australia’s premier SharePoint Services practices and supports the management of SharePoint environments in the following areas: • SharePoint Governance Framework. • SharePoint Support Services (3rd level and break-fix), DocAve Management Tools. • Microsoft Office 365 solution support. • SharePoint Health Assessments We also provide .NET Application Support and Maintenance service agreement. This service offers: • .NET Application development, source code management and maintenance support • Windows Azure solutions using .NET, SharePoint and SQL Server. Our Integration Practice offers support for Microsoft’s Integration technology stack; .NET WCF, BizTalk and Nintex. We have the know-how and experienced with supporting .NET WCF integration services and BizTalk solutions.


Microsoft Gold Partner – Content and Collaboration, Integration


AvePoint Premium partner, Nintex Platinum partner, BPA Solution partner, Office 365, Biztalk 360


http://www.connectedsystems.com/


Cubility ACN 606 376 185 / ABN 56 606 376 185

Contact Name: Jeremy Sims Direct Telephone: 08 9442 2160 General Telephone: 08 9442 2111 Email: [email protected] Address: Level 4, 1111 Hay Street, West Perth 6005 Website: www.cubility.com.au

About us

The Cubility team has extensive and diverse experience in IT strategic consulting, project and systems implementation, systems integration, database and information management, bespoke application development and the support and administration of application, database and network infrastructure. The combined Cubility group experience spans over 30 years both internationally and in Australia across diverse industries including manufacturing, shipping, health care, banking, utilities, retail, not-for-profit, property, government, engineering services, resources and energy.


• Cloud Strategy Development • Database Administration • Systems and Network infrastructure Support • Custom Application and Database Development • iOS and android native mobile application development • Web and hybrid application development • Security and compliance, threat management, data governance, search and investigation and

alert configuration and administration • AWS and Azure - Design, implementation and administration


MCSE, MCSA, VMware, Hyper-V, Amazon Web Services (AWS), Azure Sharepoint, Dynamics365 Oracle, SQL Server, OracleEBS, Technology/One, .Net, C#, Java


Microsoft Certified Partner


http://www.cubility.com.au/


Data#3 Limited ACN 010 545 267 / ABN 31 010 545 267

Contact Name: Craig Ellis Direct Telephone: 0418 934 002 General Telephone: 1300 76 42 51 Email: [email protected] Address: Level 2, 76 Kings Park Road, West Perth 6005 Website: www.data3.com

About us

We are one of Australia’s leading business technology solutions companies servicing customers across a wide range of industries throughout Australia and Asia Pacific. Established in 1977 and listed on the ASX in 1997. Our solutions leverage market-leading technologies from global vendors and Data# 3’s knowledge, expertise and experience to accelerate the achievement of customer business objectives through: Software Solutions: for software licensing and deployment; asset management; and business productivity. Infrastructure Solutions: for hardware lifecycle management; maintenance; and datacentre, network and desktop infrastructure. Managed Solutions: for staffing; outsourcing; essential support; ‘as a service’; cloud brokerage; and consulting. Application Solutions: for enterprise productivity applications and Wi-Fi business analytics. Overarching all core Data#3 functions is our consulting arm and recent Data#3 acquisition Business Aspect (See Category 1) They operate within our framework and provide consulting services to a broad range of enterprise and Government entities. We reported revenue of $833 million in FY13/14 and have 1,000+ employees. Headquartered in Brisbane we operate from 12 locations across Australia including 70 staff in WA.


We have access to a pool of around 200 Professional Services staff across the country with 25 located as full time staff in the WA Branch. We also have access to 120 contract staff to supplement and augment existing engagements. Our technology expertise is provided by our Tier 1 vendors such as; Cisco, Microsoft, EMC, VMware, Hewlett Packard, and IBM. Others include Symantec, Veritas, Veeam, and Citrix. Projects within Govt and private enterprise revolve around a broad spectrum of ICT technologies including DataCenter, Mobility, Productivity, Collaboration and general infrastructure. We have a track record of excellence in government borne out of our 30 years in operation and in deploying and managing some of the biggest contracts in Australia.


Worldwide Microsoft Partner, Cisco Gold Partner, VMware – see more at www.data3.com/awards


Chamber of Commerce, ACS, Australian Information Industry Association


http://www.data3.com/


Datacom Systems (AU) Pty Ltd ACN 135 427 075 / ABN 39 135 427 075

Contact Name: David Cox Direct Telephone: 0438 370 423 General Telephone: 08 6466 6888 Email: [email protected] Address: Level 2, 184 Adelaide Tce, East Perth 6004 Website: www.datacom.com.au

About us

Datacom is a major provider of management services offering a range of 24x7 services including: service desk, infrastructure monitoring and management, desktop management and managed print services. Additionally Datacom has twelve (12) data centres across Australia and New Zealand, including both a company owned and a partner facility in Perth. This enables us to offer a range of hosted ICT infrastructure solutions to clients, including cloud services. We have our own cloud platform with nodes implemented in all of our data centres. We also partner with Amazon and Microsoft for the delivery of hybrid cloud solutions where such an approach best meets the needs of our clients.


Datacom has skills, experience and capability with the following services: Service Desk, Service Delivery Management, Systems Management (Server, Storage and Backup), Network Management, On-Site Support, ITIL Management, Data Centre and Co-Location, Cloud Services including; Cloud Practice Consultancy, Private Cloud, Public Cloud, Hybrid Cloud, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Storage as a Service (STaaS), Backup as a Service (BaaS), Disaster Recovery as a Service (DRaaS) and Unified Communications as a Services (UCaaS), Telecommunications Services; Data and VOIP.


ITIL (all delivery staff), Resources certified against Microsoft Azure, VMware, Citrix, Cisco, IBM, Dell, AWS, EMC, Symantec, APC, Trend, HDS, ISO9001, ISO14001, ISO27001


Microsoft Hosting Partner, AWS Consulting Partner, Trend Affinity Cloud Partner, Trend Ready Cloud Service Provider, EMC, Dell, Cisco, Veeam, Microsoft Azure, Amazon Web Services, Zerto, CommVault, CA, VMware, Google.


http://www.datacom.com.au/


Denver Technology ACN 009 426 420 / ABN 73 195 742 604

Contact Name: Matt Clayton Direct Telephone: 08 9423 8080 General Telephone: 08 9423 8080 Email: [email protected] Address: 10 Northwood Street, West Leederville 6005 Website: http://www.denver.com.au

About us

Denver Technology is privately owned, ITIL-aligned Australian information technology consulting, services and solutions provider. Established in 1989 with the successful merger of Australian Computing Technology and Dixon, Pepall & Associates, Denver Technology has continued to build upon an enviable reputation in the marketplace as a highly respected consultancy, with the expertise, experience and capacity to deliver the full spectrum of ICT services to its clients. As an innovative and progressive IT solutions provider employing over 75 IT professionals in Australia, Denver Technology continually demonstrates its ability to deliver business-based value to its customers. Denver Technology has the depth and breadth of products and services to empower its clients and assist them to maximise their return on ICT investment.


With more than two decades of industry experience, and a diverse range of clients across numerous industry sectors, Denver Technology is intimately aware of the challenges faced by both the extended enterprise and the small-to-medium sized enterprise.

• Managed services and IT support • Cloud services, including Office 365, Exchange online, Amazon Web Services and Microsoft

Azure • Networking: routing & switching, wireless, security & Voice Communications, for Cisco, Dell, HP,

Palo Alto • Microsoft core technologies – Windows, Exchange, SQL Server, Lync, Hyper-V and Lync/Skype

for Business Enterprise Voice • Server, Desktop and Application Virtualisation – Hyper-V, VMware, Citrix • Backup and disaster recovery, including our own D-Cloud Backup product • Datacentre design, implementation & support • Microsoft SharePoint consulting, design and implementation • Enterprise Security Consulting – ie Penetration Testing, Web Application Security Testing, Social

Engineering Testing etc


Cisco Premier Partner, Palo Alto Silver Partner, Citrix Silver Partner, Dell Preferred Partner, Amazon Partner, Microsoft Gold Partner, ITIL, Prince 2


Cisco, Microsoft, Palo Alto, Citrix, VMware, Dell, Nimble, HP, Veeam, Amazon Web Services, Microsoft Azure, OPENVMS, APC, Power Shield, Trend Micro, Symantec


http://www.denver.com.au/


Dialog Information Technology ACN 010 089 175 / ABN 16 010 089 175

Contact Name: Shona Crompton Direct Telephone: 08 9229 3800 General Telephone: 08 9229 3800 Email: [email protected] Address: L3, 55 St Georges Tce, Perth 6000 Website: www.dialog.com.au

About us

Employing over 1,200 consultants Australia wide, Dialog is a leading software and services consultancy with a vast skillset that enables us to provide a broad range of services from Strategic IT Consulting through full lifecycle Application Development and Managed Application Services to long-term Operational Support. Let us help you achieve maximum value for money from your IT investment with the support of Australia’s largest privately owned IT services provider. DAFWA; Support SharePoint intranet http://agshare (troubleshooting), Create SharePoint sites, permissions, audits, Admin, test, develop, patches, version upgrades, weekly ‘Health Checks’. Legal Aid; Server Configuration for Rightfax software, use tools; Active Directory, DHCP, DNS, and Print Management etc. PS Structures; SharePoint Dbase Management (growth settings, shrink, defragmentation, SQL dbase backup & restore, SharePoint dbase Migration/upgrades, disk space, volumes, moves etc


Server Installation and Configuration, Server Operating Software Installation and Configuration, System and Environment Testing, Server Performance Management and Optimisation, Operations Management, Application Service Provision, Database Management Services. Service Desk, Application Service Provision, Desktop Equipment and Software Installation and Configuration, Desktop System and Environment Testing, Desktop Performance Monitoring and Analysis, Desktop Environment Upgrade, Backup and Recovery Management, Desktop Operations Management, Software Licence Administration.


ISO 9001:2008 QEC0644 issued by SAI (Quality), AGILE, PMBOK, BABOK, PRINCE2, SAGE Methodology, Microsoft Certified professionals (MCPs), ISTQB (Testing).


Microsoft Gold Partner, Oracle Gold (Worldwide), IBM Advanced Business Partner, SAP, Google Premier Partner, Amazon Web Services Consulting Partner, Hexagon Geospatial Partner.


http://www.dialog.com.au/


Diamond Cyber Security Pty Ltd ACN 601 212 846 / ABN 73 601 212 846

Contact Name: Adam de Jong Direct Telephone: 0432 156 635 General Telephone: 1300 854 330 Email: [email protected] Address: PO Box 462, West Perth WA 6872 Website: www.diamondcyber.com

About us

Diamond Cyber is a WA company founded and run by former Australian Army Special Forces personnel, industry experts, and renowned local business leaders. We have demonstrated an impressive track record delivering high quality outcomes with leading resources, health, legal and technology companies based in WA. Our high performance team brings a diverse array of skillsets across information security and ICT Managed services. Our solutions are built on a secure by default philosophy giving all our clients the added value of our industry leading security expertise.


Diamond Cyber offers the full suite of ICT services from service desk services to advanced solution design and implementations. We can manage and maintain new or existing server environments with expert software installation and configuration to maximise the performance and optimisation of key business systems and applications. All servers, applications and databases are provisioned with performance and security in mind and regularly tested. We implement and maintain robust backup and disaster recovery solutions and can manage all assets and licenses in our client environment. Our experience tells us servers and applications need a solid managed and optimised network so we offer reliable well designed and implemented network infrastructure. Diamond Cyber can manage all aspects of our client’s desktop environment lifecycle and we make sure our high standards from our server management is carried over into our desktop management services.


Diamond Cyber subscribes to a number of standards and best practices, and maintains a strong capability across those most appropriate for our clients. Our choice of standards and qualifications, including PRINCE2®, ITIL®, ISO 22301 – Business Continuity Management, NIST-800 – Industrial Control Systems Security, and CISSP® - Certified Information Systems Security Professional–MCP Microsoft Certified Professional – CCNP Cisco Certified Network Professional is guided by industry trends, and an assessment of our client’s needs and capabilities.


Whilst Diamond Cyber is vendor agnostic we have strong relationships with many industry partners, and work with clients to assess their needs, and then leverage these partnerships to deliver high value outcomes.


http://www.diamondcyber.com/


Dienst Consulting ACN 158 396 813 / ABN 92 113 348 176

Contact Name: Alan Hodson Direct Telephone: 0421 325 196 General Telephone: 1300 487 378 Email: [email protected] Address: Suite 47, 50 St Georges Terrace, Perth 6000 Website: www.dienstconsulting.com.au

About us

Dienst Consulting is focused on providing excellent customer service, in the areas of IT Professional Services, Managed Services and Online Services. Our projects and service processes follow industry standards with Prince2 and ITIL methodologies.Our team has vast experience in providing proven solutions that meet our customer’s needs and we specialise in being: Citrix Specialists with experienced and certified engineers across the Citrix product portfolio. We also have one of the very few Citrix MVPs in the Asia Pacific region and the only Citrix Certified Instructor in WA on staff and soon to be just the third Citrix Specialist Partner in Australia and New Zealand; Virtualisation Specialists, with experience and certification with Microsoft, VMware and Citrix virtualisation technologies. This includes Desktop, Application and Server virtualisation; Microsoft Experts. We specialise in Windows Server, Exchange, System Center, SQL Server, Microsoft Identity Management, Office 365 and Skype for Business. Our engineers have the skills and certification for projects including but not limited to Active Directory Migration, Exchange implementation, Office 365 and Azure Planning and Migration, Identity Management Design and Implementation, and Unified Communications solutions. We also have staff that hold the Microsoft Certified Trainer certification Cloud Specialists. We specialize in audit, discovery, design, migration, implementation and support of environments including public, hybrid and private cloud. This includes solutions based on Amazon (AWS) and Microsoft Azure and Office 365 and private cloud infrastructure including vendors such as APC, Cisco, HP and EMC. Information Management and Security Specialists. We have specialists who have skills and certifications in a number of storage, backup and archiving, multifactor authentication and endpoint security technologies including those from Commvault, EMC, HP, Symantec, Veritas, and Veeam


Dienst Consulting are a providers of Professional Services, Managed Services and Hosted Services. Diesnt Consulting is a Citrix Gold Solution Adviser with 4 locally based Citrix Certified Architects. Other Services provided by Dienst include Desktop and other as a Service offerings utilising Amazon Microsoft and Citrix Technologies. Supply of staff on short or long term basis with skills and experience from Desktop Support to high end Architecture. Professional Services supplied by experienced specialists who aim to build on a relationship as a trusted advisor. Complete lifecycle of a solution including Audit, Discover, Design, Deployment, Migration, Remediation and Support based on technologies from vendors including but not limited to APC, AWS, Cisco, Citrix, Commvault, EMC, HP, Microsoft, Symantec, Veritas, Veeam, Veritas and Zellabox.


Citrix Gold Partner, Microsoft Silver Partner, Symantec Silver Partner, EMC Preferred Partner, Amazon Partner, ITIL, Prince II, Veeam Partner


Australia Computer Society, CCI, WALGA


http://www.dienstconsulting.com.au/


Diverse IT Pty Ltd ACN 159 816 618 / ABN 33 159 816 618

Contact Name: David Cameron Direct Telephone: 0400 100 600 General Telephone: 08 9427 4000 Email: [email protected] Address: 24-26 Wickham St, East Perth 6004 Website: www.diverseit.com.au

About us

DiverseIT has been serving Australian businesses and government agencies since 2000, specialising in cloud services, next generation communications and security. Bringing together these specialisations, DiverseIT are able to provide clients with secure access to data and applications from anywhere, at anytime. We have planned and managed environments of many local and national companies. We understand that businesses want fast, effective IT that is secure and maintains business continuity for mobile and onsite workers. Combining our broad expertise, DiverseIT ensures ICT investment enables success across your core business. Our proactive, dedicated account managers strive to understand your organisation drivers and goals to ensure we meet your specific requirements.


Our Managed Services include planning and implementation of ICT strategy, provision and maintenance of infrastructure, and various levels of support, to enable clients to focus on their core competencies. Server Environment - Installation, configuration, operating software installation, system & environment testing, performance management & optimisation, asset & license administration, service desk, backup & recovery management, application service provision. Management & Design of Desktop Environment - Desktop equipment and software installation & configuration, system & environment testing, performance monitoring & analysis, environment upgrade, backup & recovery management, operations management, software license administration. Fixed and mobile network environments - Network equipment and software installation & configuration, unit & network testing, network environment updating, network facilities, traffic and operations management, network asset administration, network performance management an optimisation.


ISO/IEC 27001, HIPPA, CISSP, ITIL, Prince2


Palo Alto Networks, Imperva, Citrix, Veeam, Microsoft, VMware, Aruba Networks, Sumo Logic


http://www.diverseit.com.au/


Diversus Amarone Pty Ltd [ACN 131 130 768] as trustee for Amarone Trust and Diversus Pty Ltd as trustee for Freestyle Holdings Trust and Diversus Pty Ltd [ACN 118 259 751] trading as Diversus [ABN 17

200 802 843]

Contact Name: Claude De Lucia Direct Telephone: 040 65 68 275 General Telephone: 1300 888 900 Email: [email protected] Address: Level 5, 68 St Georges Tce, Perth 6000 Website: www.diversus.com.au

About us

With a reputation for service excellence since 2006, Diversus is a strong practitioner of industry recognised project and software methodologies; and a leading provider of high-quality, robust solutions and consulting services for medium to large commercial and government organisations. We take a holistic approach to your business and technology solutions to reliably deliver fit for purpose technology.


Our expert team will help you respond to today’s challenges to grow your business, reduce costs and optimise productivity, working closely with you on:

• Infrastructure architecture review and strategy • Infrastructure configuration and setup • Cloud based hosting services (Azure, AWS, Google or private) • On Premise to Cloud implementations and migrations • Disaster Recovery • Business Continuity • PaaS, IaaS, SaaS solutions or migrations


• ITIL


• Microsoft (Azure) • Amazon (AWS)


http://www.diversus.com.au/


Domain Knowledge Consulting ACN N/A / ABN 27 685 315 847

Contact Name: Kevin Bain Direct Telephone: 0435 906 162 General Telephone: 0435 906 162 Email: [email protected] Address: 170 Peelwood Parade, Halls Head 6210 Website: www.domainknowledge.com.au

ABOUT US

Domainknowledge Consultancy and Associates (DK) offers professional consultancy services in delivering IT services in disparate environments with a team of qualified trusted and highly experienced resources. Our service is known for producing high quality services, solutions, outcomes and deliverables within agreed time frames and budget. We have been successful in undertaking business system reviews and notably in identifying realistic options for progressing towards the achievement of targeted benefits. We have demonstrated success in: • Delivering large scale systems for government and corporate requirements. • Demonstrated success in aligning Information Management Systems for both operational and

strategic requirements. • Significant experience across communication and I.T. systems infrastructure, service delivery,

Quality processes, auditing, bid and project management areas. • Conceptual and first-hand experience in the operation, project management and implementation of

strategic Information Technology and Communication (Voice and Data) programs/services within large multi-national organisations across a wide-range of geographies Delivering testing services across large scale programs of work

• Security testing services

SKILLS, EXPERIENCE AND SERVICES

Management Consultancy, Enterprise Architecture, Program Management, Project Management, Business Transformation, Change Management and Benefits Realisation, Project Portfolio Management, Solution and Applications Architecture Business Analysis, Enterprise Testing services, Security Testing Services Software Development, Training

INDUSTRY CERTIFICATIONS AND/OR QUALIFICATIONS RELEVANT TO THE CATEGORY

Scrum master, Prince 2, TOGAF, ISTQB, ITILV3, 6SIGMA, PROSCI, CISSP, CCNA, CCNP, CCIE, IIBA, MYSQL, PMI-PBA, CBAP, PMBOK

INDUSTRY PARTNERS OR AFFILIATIONS

CISCO, HCL, BT, Dell, Sun, HP, HLLS, NEC, Samsung


http://www.domainknowledge.com.au/


DSC-IT ACN 108 403 514 / ABN 76 621 210 810

Contact Name: Mark O’Malley Direct Telephone: 08 9476 5083 General Telephone: 08 9476 5000 Email: [email protected] Address: Level 1, 40 Subiaco Square, Subiaco 6008 Website: www.dsc-it.com

About us

DSC-IT is a privately owned, local WA company, formed in 1999. At DSC-IT we’ve been providing Fixed Price managed ICT services for almost two decades. As the IT partner you can rely on, we design and implement solutions that help your organisation achieve productivity and growth. We are your technology partner, never just your provider. That's the DSC-IT difference. We understand that the success of your organisation is critical. That's why we work to optimise that success. Other companies begin with a technical solution and work backwards, trying to sell you on features that may or may not align with your business needs. Not us. Our solutions are defined and developed by starting with your business needs. Now that's a true partnership!


Fixed Price Managed ICT Services (Proactive Monitoring, Management, Patching, 24*7, Backups Monitoring, Regular Test Restores / Disaster Recovery Testing, Helpdesk, Asset management, License Management) IT Project Services (Microsoft Office365, Azure, Veeam, Juniper Networking, HP Networking, WAN, Health Checks, Skype for Business / Lync) Business Continuity Planning (BCP) / Disaster Recovery (DR) | Data Centre | Enterprise Architecture Enghouse / Zeacom Call Centre | Polycom Video Conferencing


See Industry Partners


Microsoft Certified Partner including Skype for Business / Lync; Microsoft Cloud Partner; Microsoft Azure Partner; Microsoft Office365 Partner; and Microsoft Gold Authorised Education Reseller Veeam Gold Pro Partner. Hewlett Packard (HP) Certified Partner Enghouse Interactive / Zeacom Call Centre Solutions Juniper Networks Polycom Partner Nintex Certified Partner VMWare Certified Partner Amcom Certified Partner Cisco Certified Partner NextDC, DC2 and Amcom Data Centre Partner


http://www.dsc-it.com/


DXC Red Rock Pty Ltd (previously Red Rock Consulting Pty Ltd) ACN 081 356 425 / ABN 59 081 356 425

Contact Name: Kylie Towie Direct Telephone: 0477 731 638 General Telephone: (08) 9254 5614 Email: [email protected] Address: Level 3, 250 St George’s Terrace Perth 6000 Website: www.dxc.technology

About us

At DXC Red Rock, we recognise that no two businesses are exactly the same thus we tailor our solutions to meet your specific business requirements. We can provide a fully outsourced 24x7 Managed Service through to “on demand” ad hoc support that supplements your internal team. Options are available for both remote and local on-site resources. Our highly trained and experienced team is fully dedicated to managing and supporting our client’s mission-critical applications and underlying ICT infrastructure. Our consultants bring with them years of experience, specialist industry knowledge and vast product knowledge which allows them to quickly tackle the most complex issues using our ITIL v3 Service Delivery processes. We welcome the opportunity to tailor a solution for our clients to cater for all deployment models and budgets.


DXC Red Rock’s Managed Services can help to improve service delivery through our ITIL v3 based processes, and by leveraging the experience and insights we have gained in managing and supporting over 175 clients. DXC Red Rock Managed Services is comprised of more than 125 dedicated functional, development, database and infrastructure consultants each of whom have, on average, 11 years of Oracle specific experience. Environments we manage and support include: Oracle Applications: E-Business Suite, JD Edwards (JDE), PeopleSoft, Demantra, Primavera, Hyperion, WebCenter, OBIEE (Business Intelligence), Middleware: WebLogic, Oracle Fusion Middleware, SOA Suite, WebMethods, Database: Oracle, MySQL, SQL Server, DB2 Infrastructure: UNIX (OEL, Solaris, Linux, HP-UX, AIX), Windows, Storage, Backup, Network, Virtual (OVM – Oracle VM, VMWare, Hyper-V), VDI, Web Services, Cloud, IaaS, PaaS, SaaS


DXC Red Rock is an Oracle Platinum Partner in applications, technology and database and a Microsoft Gold Certified Partner. All staff within DXC Red Rock are required to maintain their skills and technical knowledge for their area of expertise and DXC Red Rock maintains a number of Oracle certifications highlighting our commitment and depth of knowledge in the proposed platform.


DXC Red Rock maintains a Partner Network program which is designed to extend and enhance our capability where it is deemed appropriate and in line with DXC Red Rock’s core values. The DXC Red Rock Partner Network program identifies Elevated Sales Partners, Managed Services Partners and Consulting Partners.


http://www.dxc.technology/


DXC Technology Australia Pty Limited ACN 008 476 944 / ABN 18 008 476 944

Contact Name: Kylie Towie Direct Telephone: 0477 731 638 General Telephone: (08) 9254 5614 Email: [email protected] Address: Level 3, 250 St George’s Terrace Perth 6000 Website: www.dxc.technology

About us

DXC Technology is the world's leading independent, end-to-end IT services company, serving nearly 6,000 private and public-sector clients from a diverse array of industries across 70 countries. The company's technology independence, global talent and extensive partner network help clients harness the power of innovation to thrive on change and guide their digital transformation journeys. DXC Technology has successfully guided the world’s largest enterprises and government agencies through successful change cycles. With some 137,000 employees worldwide, the company’s deep experience gives it a clear and confident vision to help clients navigate the future. Our services include; Analytics, Application Services, Business Process Services, Consulting, Enterprise and Cloud Apps, Manufacturing, Security, Workplace and Mobility, Software Licensing and Management, Communications, Media and Entertainment, Energy, Healthcare and Life Sciences, Insurance, Retail, Travel and Transportation, Global Public Sector, DXC Bionics. Our success stories incorporate having served state and federal governments throughout Europe, US, Asia and Australia. DXC is well placed to help public sector organizations improve accountability, enable efficiency and effectiveness, and promote innovation to deliver new and high-quality services in the digital economy.


Workplace & Mobility: Embrace new ways of working. Move to a secure, richer, digital workplace experience and instant collaboration with the DXC Workplace and Mobility family of services. Business Process Services & Solutions: Partner with BPS to drive your business outcomes. Our solutions help you create seamless engagement across your front, middle and back offices. Gain key benefits such as accelerated service delivery, reduced costs, improved customer satisfaction and greater business value in a flexible, reliable and scalable manner. Optimize and transform your enterprise business processes. Together, we can bring the technology edge to your digital customer. Let’s redeploy resources to richer engagements Cloud Services & Solutions: Transform to hybrid infrastructure and make the most of your private and public cloud environments, and legacy infrastructure. Our proven services help you securely move the right workload to the cloud and rapidly modernize and integrate applications.


Certifications: http://www.dxc.technology/search?q=certifications


Our Solution and Strategic Partners incorporates 250+ industry-leading Partners works to deliver the right solution and the right team to address complex, critical client business challenges. Our extensive partner network helps us drive collaboration and leverage technology independence. The company has established more than 250 industry-leading Partner Network relationships, inc. 15 strategic partners: Amazon Web Services, AT&T, Dell EMC, HCL, Hitachi, HP, HPE, IBM, Lenovo, Micro Focus, Microsoft, Oracle, PwC, SAP and ServiceNow.


http://www.dxc.technology/

http://www.dxc.technology/search?q=certifications


DXC United Pty Ltd (previously UXC United) ACN 067 682 928 / ABN 65 067 682 928

Contact Name: Jay Nayar Direct Telephone: 0410 490 951 General Telephone: 08 9346 8970 Email: [email protected] Address: Level 14, 108 St Georges Terrace, Perth 6000 Website: www.uxc.com.au

About us

UXC is the leading Australian and New Zealand SAP Solutions and Integration partner. When we implement an SAP solution our aim is to make your life simpler. We have expert knowledge across the breadth and depth of SAP solutions. Our key point of difference is the ability to deliver a complete lifecycle of SAP capabilities including planning, implementation, enhancement and support. We are a values-based organisation with people at its core, recognising that every member of the team makes a contribution.


UXC is a specialist SAP solutions provider. We have capability across the entire SAP spectrum, which provides customers with a one-stop shop for SAP consulting & implementation, training & enhancements, and support desk services. Over the last 15 years UXC has delivered SAP services to a range of customers, from local companies with small, simple operations to large, complex multi-nationals and public sector organisations including State Government and Federal Government.

Industry certifications and/or qualifications relevant to the category SAP Gold Channel & Services Partner SAP PCoE : Partner Centre of Excellence Industry partners or affiliations SAP Attunity Redwood SAP Australian User Group United VARS Winshuttle Qlik The Eventful Group Amazon Web Services OpenText Sybase Concur


http://www.uxc.com.au/


Empired Limited ACN 090 503 843 / ABN 81 090 503 843

Contact Name: Stuart Strickland Direct Telephone: 0407 199 149 General Telephone: 08 6333 2200 Email: [email protected] Address: L13/256 Adelaide Terrace, Perth 6000 Website: www.empired.com

About us

Empired Ltd is a national IT Services Provider with a broad range of capabilities and a reputation for delivering enterprise class services and solutions. Established in 1999 in Western Australia, Empired has been a publicly listed company (ASX: EPD) since 2007. With a team of over 800 highly experienced and certified IT professionals located in Perth, Melbourne, Sydney, Brisbane, Adelaide, New Zealand and Seattle, Empired has built a reputation for service excellence, making it a leading provider of business technology solutions to both government and private sectors. Empired has a strong history of growth and contracted recurring revenue, and is positioned to leverage to growth trends with core solution offerings in Cloud, Enterprise Mobility, Big Data and Business Analytics. Empired operates through three interactive business streams, Applications and Consulting, Infrastructure Services and Business & Productivity Solutions. Together they provide a breadth of service and expertise not seen in other consultancies, bringing together a range of services to provide 'end-to-end' advice and solutions. Our flexible service delivery approach and proactive attitude has enabled Empired to secure clients that range from medium size entities through to large enterprise accounts with services delivered across Australia, South East Asia and beyond.


Infrastructure Services (IS) incorporates all of the design, implementation and operational activities across client infrastructure environments. The IS team currently manages in excess of 6000 servers, 3000 network devices, 12000 desktops and 12000 service desk contacts per month for large Government and private sector clients. This includes both Managed and Project Services based on our strong technical capabilities underpinned by our proven ITSM and Project Management services. Areas of expertise include server, network and desktop management and maintenance, service desk and operations centre, security services, asset and license management, application management and delivery, Microsoft Signature Services, solution design and implementation, architecture and facilities management.


In excess of 200 certified IS team members with multiple certifications including Microsoft, Cisco, NetApp, HP, Citrix, VMware, Huawei and ITIL.


Microsoft Gold Partner, Cisco Premier Partner, Citrix Silver Partner, VMware Enterprise Partner, NetApp Gold Partner.


http://www.empired.com/


EOS IT Specialists ACN 120 572 821 / ABN 22 571 772 336

Contact Name: Karl Winrow Direct Telephone: 0433 124 031 General Telephone: 1300 597 277 Email: [email protected] Address: 3/94 Mandurah Tce, Mandurah 6210 Website: www.eosit.com.au

About us

The team at EOS IT are dedicated to helping our clients get maximum benefit from their IT systems. We believe well managed IT should add value to your business and not be seen as a hindrance or an unwanted expense. Our role is to support your business, make your life easier, more productive and more efficient. Our client base ranges from companies with 5 – 1000+ users spread across different sectors and industries, from retail stories, multi-site pharmacies and orthodontists to WA based industrial companies with offices internationally including government departments and schools. We value our clients and our aim is to firstly understand the day to day needs of the business including budgetary considerations, areas of growth and longer term strategic goals. We take on a proactive role in managing your IT to achieve the most reliable and secure system that works seamlessly within your business. Testimonial: “We all want to work with friendly people and those who are capable, but EOS IT are more than that. They keep us well informed about what is happening and any time we contact them, or an error report shows and ‘fix’ is required, they not only address the problem but always follow up afterwards to ensure that it is working well.” - Waterways Conveyancing


After 13 years in business, EOS IT Specialists has grown to include clients throughout Perth and the Peel region, including regional Western Australia. Our offices are located conveniently in West Perth and Mandurah, however our managed IT services are supported remotely from our Help Desk. We are very proud of our highly motivated and professional staff members, which includes a team of degree qualified and Microsoft certified IT engineers. We specialise in Managed Service Programs, providing our clients with superior network care tailored to meet their business needs and budget. Other benefits include maximising uptime and increasing productivity for a single monthly fee. Our services includes installation, configuration and support, performance monitoring, backup and recovery management and support desk.


Microsoft Certified Partner, Cisco Partner, MYOB Professional Partner


Carestream Network Solutions Provider, N-able Partner, Auto Task Partner


http://www.eosit.com.au/


E-Prim Pty Ltd ACN 094 653 648 / ABN 13 094 653 648

Contact Name: Lisa Hamersley Direct Telephone: 0412 305 017 General Telephone: 0412 305 017 Email: [email protected] Address: PO Box 246, West Perth 6872 Website: www.eprim.com.au

About us

E-Prim is a Western Australia owned company, based in Perth, which has provided services in the state for over 20 years. E-Prim has extensive WA Industry experience through its involvement with large scale projects in WA and is underpinned by extensive experience in information technology projects in Australia, UK, USA and Asia. Our personnel are locally recruited, highly skilled and outcome driven ensuring our clients obtain quality and value-for-money solutions. Our ethical, honest and quality focus ensures that we establish long-term relationships with our clients. E-Prim’s flat management and decision making structure ensures that we can be response to our client’s needs. E-Prim ethos, drive and corporate direction is to offer to the Government and Business community in Western Australia a company that can provide dynamic, forward thinking and experienced services.


System administration across UNIX/Linux and Windows platforms, providing server installation, configuration, performance management and optimisation. Database administration and management for Oracle RDBMS and SQL Server. Application administration across Oracle technologies; including Oracle Database, Identity Governance, Directory Services, Access Management, iLearning, Business Intelligence, Content Management, Weblogic & Application Testing. Microsoft SQL Server Integration Services (SSIS), Microsoft SQL Server Reporting Services (SSRS). TOAD (Tool for Application Developers), PL/SQL, T-SQL. System and environment testing using Oracle Application Testing Suite. HP Loadrunner.


ITIL


Oracle Certified Professional. Oracle Real Application Cluster Expert.


http://www.eprim.com.au/


ES2 ACN 163 419 136 / ABN 57 163 419 136

Contact Name: Frederic Drouin Direct Telephone: 0488 701 591 General Telephone: 0488 701 591 Email: [email protected] Address: 69 King St, Perth 6000 Website: www.es2.com.au

About us

Established in 2013, ES2 is a dynamic Australian based service provider with its Head Office in Perth, and national offices in Brisbane and Melbourne. ES2 specialises in Enterprise Security, Solutions and Cloud Services. Our mission is to be a trusted advisor of business centric services and solutions. Our guiding principle is to become our client’s trusted advisor as well as being their preferred provider of solutions and services. Our proactive and flexible delivery approach has generated a loyal client based within the public and private sectors, where service is paramount and the ‘Client is King’. We are your trusted advisor!


Cyber, Security Review, Penetration Testing, PCI, Managed Service, Architecture, ISO27001, ASD Essential 8, Code Review, Email Security, Security Monitoring, Information Security, Operational Technology (OT), ISO 27019, Risk Assessment, Vulnerability, Network SharePoint, Intranet, Office 365, Power BI, Dashboards, SQL, Databases, Development, WebSite Project Manager, Business Analyst Cloud, AWS, Azure, Cloud Security Managed Service, Service Desk


Microsoft Partner / ITIL Foundation / ISO 27001 / CISSP / Prince2 / PMI / Prosci


AWS Standard Tier Partner, Microsoft Gold Partner, Microsoft Azure Select Partner, Cisco Premier Partner, ISC2, PCI, ISO27001, CREST, Cohesity, AlienVault, F5, AvePoint, BlueCoat, CyberReason, Cisco, CyberArk, Cylance, Dell, Phishme, FireEye, ForcePoint, Crowdstrike, Fortinet, Okta, HP, Imperva, Citrix, LogRythm, McAfee, MimeCast, Pure Storage, Nintex, Palo Alto, Pervasent, Rapid 7, RSA, Veeam,, CommVault, VMware, Symantec, Splunk, Tenable, Trend Micro, WebRoot, CheckPoint


http://www.es2.com.au/


Focus Networks ACN 104 953 371 / ABN 66 104 953 371

Contact Name: David Staeck Direct Telephone: 0417 799 669 General Telephone: 1300 664 136 Email: [email protected] Address: 5/443 Albany Highway, Vic Park 6100 Website: www.focusnetworks.com.au

About us

Focus Networks was established in 2001 and is a Perth based IT service provider. We have completed works for Government clients, publicly listed companies and privately owned businesses. As a managed service provider we have a number of services that come under the Environment Management Services banner. Our skilled, experienced staff can support your ICT environments backed by a local 24x7 Helpdesk.


Managed Network Service - support for your IT systems is crucial. This service provides access to dedicated IT support 24x7, 365 days per year. Focus Networks makes an ongoing commitment to attend your office every week as a scheduled visit. Our qualified, experienced consultants fix IT issues during the scheduled visit. However, if the IT issue is urgent, it is completed remotely. A Helpdesk system ensures IT issues are fixed and documented in a prompt manner. Managed Recovery Service - disaster recovery is a requirement if your business cannot operate without its IT systems. Focus Networks offer a complete backup and recovery solution. A server placed at your office completing hourly, daily, weekly and monthly backups. Daily backups are securely replicated offsite onto a different server at another geographical location. Fast recovery times with service level agreements are essential. Focus Networks recommend we implement an IT Disaster Recovery Plan alongside this service. Project Implementation Service - complex IT projects require certified and experienced IT resources. Focus Networks can help to complete larger, more complicated IT projects. Project management involving the key stake holders ensure smooth transitions manages scope creep.


Focus Networks employees are certified as Dell SonicWALL Security Administrators, Microsoft MCSAs, Microsoft MCSEs and VMware Certified Professionals (VCP5).


Focus Networks are a HP Enterprise Business Partner, a VMware Professional Partner for virtualisation, a Microsoft Partner relating to operating systems/office and use ConnectWise as a Helpdesk platform.


http://www.focusnetworks.com.au/


Fujitsu Australia Limited ACN 001 011 427 / ABN 19 001 011 427

Contact Name: Sandra Tuohy Direct Telephone: 0481 290 054 General Telephone: 9212 5021 Email: [email protected] / [email protected] Address: Level 9 Exchange Tower, 2 The Esplanade, Perth WA 6000 Website: fujitsu.com.au

About us

Fujitsu is one of the top 3 ICT service providers with over 5,000 staff in Australia and approximately 170,000 employees in over 100 countries. Fujitsu invests over US$2 billion in research and development annually with over 95,000 patents. Fujitsu has a Managed Infrastructure Services group who provide ICT Environment Management Services focussing on helping business and operations deliver best value from their ICT investment, with a national and global presence.


Fujitsu delivers a full range of ITIL aligned managed services including: Service Desk – Covering; Service Level Management; Cross Functional Support Services; Incident Management; High Priority Incident Management; Problem, Capacity; Change; Release; Service Asset and Configuration Management. Server Management – Covering server installation, configuration testing monitoring and management, as well as application service provision, management of backups, licenses, and disaster recovery, security and database management. Desktop Environment Management – Covering SOE development, application packaging and remediation, SOE deployment, SCCM design and build and ongoing End User Support Services. Network Management – Covering network configuration, management, security and performance optimisation for fixed and mobile networks and devices. Repairs and Maintenance - With 24x7x365 Service Desk and Field Engineering available from 500+ accredited field engineers a mature network of 90+ authorised service providers, spares handling through 8 major, 12 regional warehouses and 84 service locations. Relocation Services for all types of ICT equipment and networks including full data centres.


ITIL is the core framework for all services delivered and Fujitsu is also CMMI for Services (v1.3) Level 5 certified. Fujitsu’s management services are operated in accordance with AS/NZS ISO 9001 and AS/NZS ISO 14001 across the entire organisation and with ISO/IEC 20000.1, ISO/IEC 27001 and OHSAS 18001 where relevant. Fujitsu has an excellent pedigree in engineering certifications including. The approximate numbers follow:- 200 VMWare certifications comprising VCP (VMware Certified Professional) - cloud, VCP V4, & V5, VCP5 – Desktop, VCA 5 Data Centre Design and Virtualisation: 200 Citrix certifications including, CCA for Citrix Access Gateway 8, CCA for Citrix XenApp 5 for Windows Server, CCA for Citrix XenDesktop 4 and Citrix XenServer 5, Networking, Mobility, Virtualisation, Citrix Certified Expert: 85 CISCO certifications – CCSP, CCNA, CCIE, Unified Comms, Security, CCNP: 50 storage engineers with accreditations across, HDS, IBM, HP, EMC and NettApp.


Fujitsu is an Information Technology Service Management Forum (ITSMF) member and has affiliations with industry leaders including: CA, Capita, Cisco, Citrix, Compuware, EMC, IBM, Intel, InfoVista, Lenovo, Microsoft, Motorola, Hitachi Data Systems, NetApp, Novell, Oracle, Red Hat, Rocket Software, Salesforce.Com, SAP, Sybase, Symantec, and VMware, Service Now, Amazon, Google, SAS (Statistical Analysis Systems), RMP (RunMyProcess), FreeSoft, Gupta, Dell, Symantec, CU2Global as well as number of local service companies.



http://fujitsu.com.au/


GnL Enterprises ACN 119 338 055 / ABN 40 119 338 055

Contact Name: Greg Allard Direct Telephone: 0408 959 308 General Telephone: 0408 959 308 Email: [email protected] Address: 10 Tristan Rd, Gwelup 6018 Website: Not Applicable

About us

GnL Enterprises is a Perth based Pty Ltd Company, established in 2008, which provides specialist ICT, Business and Management consulting services to government agencies and selected organisations throughout Australia. GnL Enterprises was established by Greg Allard and Linda Felton who are co-owners and Directors. Both have extensive Business and ICT careers primarily in the WA marketplace and have worked in and understand the industry in WA and, in particular, the nature and ways of working of WA Government Agencies. GnL operates via a team of high quality staff and consultants that have extensive experience and a wide range of expertise in the ICT profession. GnL offer cost effective solutions that will provide personnel who will ensure the service / projects are delivered on time and budget and to client satisfaction, and who will be fully supported by GnL Management. As an organisation, GnL is committed to the highest standards of business ethics and required confidentiality. We recognise our responsibility to our clients, our business, and the business community in which we operate, and ensure the consultants we offer and the services we deliver are within a consistent ethical framework.


GnL can provide staff highly experienced in the management and maintenance of the server environment of an agency’s existing or planned future infrastructure. GnL can provide services to carry out or support the management of your desktop environment such as the provision of the infrastructure services and associated supporting resources that enable service level agreements to be met to client satisfaction.


GnL Consultants will be offered in line with certifications and qualifications required by the Client for any particular role, however underpinning that we offer personnel with extensive experience and expertise and with excellent communications and interpersonal skills – these are a pre-requisite for working with GnL Enterprises.


Not Applicable



HAYES Information Systems ACN 169 127 824 / ABN 96 169 127 824

Contact Name: Duncan Hayes Direct Telephone: 0438 930 111 General Telephone: 08 9261 7788 Email: [email protected] Address: Level 3, 267 St Georges Tce, Perth 6000 Website: www.haysesis.com.au

About us

Hayes Information Systems is an independent information technology consultancy specialising in Information Management, Change Management, Functional and Technical Support, Training and associated Migration Services. Our senior consultants possess a minimum of 20 years experience in planning and advisory services within the government and private sector. Hayes Information Systems has a reputation on providing leading-edge, tailored ICT solutions for our clients. Hayes Information Systems services span the complete project life cycle delivering value from conception to the completion of the project. We provide related infrastructure architectural, operational and support services to ensure post-implementation, the host infrastructure is maintained to maximise efficiency and performance. We provide outstanding expertise, professionalism and client service. Hayes Information Systems is outcome-driven ensuring the ICT solutions we recommend are focused on our client needs – specifically being able to meet budgetary, timeframes and functionality requirements. Hayes Information Systems is focused on maintaining meaningful vendor partner relationships and finding the best ICT solution for our client's specific requirements.


Information Management Advisory Services Business Intelligence and Analytics Functional and Technical IM Support Services Enterprise Content Management Systems Enterprise Infrastructure Implementation and Managed Services Application and Data Migration Services Database Administration 24/7 Service Desk


Various OpenText, TRIM, SAP, HP, HDS, Cisco and Documentum, Prince 2, Agile, ITIL and ITSM Certifications


OpenText / SAP / EMC / HP / TrobexisOne / Institute for Information Management / Cisco / Hitachi Data Systems


http://www.haysesis.com.au/


Imex Solutions WA ACN 129 256 444 / ABN 24 129 256 444

Contact Name: David Van Buerle Direct Telephone: 0411 421 311 General Telephone: 6181 1920 Email: [email protected] Address: 1st Floor, 116 Hastings Street Scarborough WA 6016 Website: www.imexwa.com.au

About us

Imex Solutions WA is a specialist provider of services related to document and records management, electronic content (ECM) and information management (IM), digitisation, digital workflow, HP TRIM, and HP Records Manager 8.


The services Imex Solutions WA provides include: • Installation, Upgrades and Maintenance: of HP TRIM/HP Records Manager 8 software • Performance Management and Optimisation: of HP TRIM/HP Records Manager 8 software and

database • Backup and Recovery: design and implementation for databases and programs associated with HP

TRIM/HP Records Manager 8 software • Service Desk Support: of HP TRIM/HP Records Manager 8 software of HP TRIM/HP Records

Manager 8 software We have undertaken successful projects in these areas for:

• West Coast Institute • WorkCover • Department of Fire and Emergency Services


Not Provided


Hewlett Packard Silver Partner


http://www.imexwa.com.au/


Information Proficiency ACN 134 022 030 / ABN 39 770 312 922

Contact Name: Lisa Read White Direct Telephone: 08 6103 8428 General Telephone: 08 6103 8428 Email: [email protected] Address: 3 Victoria Street, Midland 6056 Website: www.infoproficiency.com.au

About us

The Proficiency Group rely on our reputation to deliver services and prove our capability and knowledge to new clients. It’s for this reason that we value what our customers think about quality, service and results, and work hard to make sure we can use all our clients as referees. Our collective knowledge and experience enables us to quickly and efficiently understand the unique challenges faced by your organisation. Our people have experience in most industries and are keen to bring their knowledge to you.


Proficiency Group provides server and desktop application deployment services to both Government and the private sector.

Services include but are not limited to: installation and configuration of the MF CM / HPE RM / HP TRIM, HP ControlPoint, Kapish products.

All Proficiency Group service team personnel performing installs and configuration of the above applications are Vendor trained and certified. Services include installation / activation, update / upgrade, application testing, deactivation, uninstallation, disaster recovery and test environment implementation.

Industry certifications and/or qualifications relevant to the category MF CM / HPE RM / HP TRIM Certified Technicians and Engineers Certified Technicians and Engineers


Micro Focus Gold Business Partner Kapish Qualified


http://www.infoproficiency.com.au/


Insight Enterprises Australia Pty Ltd ACN 058 645 677 / ABN 47 058 645 677

Contact Name: Brendan Jansen Direct Telephone: 0417 902 594 General Telephone: 08 Email: [email protected] Address: Level 10, 191 Georges Terrace, Perth WA 6000 Website: www.au.insight.com

About us

Insight Enterprises Australia is a division of Insight Enterprises Inc. a leading provider of brand name information technology, hardware software and services to small and large enterprises and government across Australia and more broadly into APAC, North America and Europe, the Middle East and Africa. The Licensing Consulting Services (LCS) is a key offering from the group that focusses helping clients effectively optimise and manage their software estate.


Software Asset Management is at the heart of the Insight Business. Within our Licensing Consulting Services business we have developed a deep understanding of the various licensing models available from the world’s leading software publishers. We can help our clients not only to form a baseline of their entitlement but more importantly offer a fully managed solution that ensures an optimised estate aligned with their IT strategic plans. The insight Managed Services for Software Asset Management can start and end anywhere within the Software Asset Management Lifecycle. Insight deliver Software Asset Management (SAM) services according to a methodology developed and standardised across the global organisation to thousands of clients. Our optimisation service has delivered savings for customers between 1 and 30 times their investment.


Insight holds the top tier certification with the majority of the software partners that it works with. Specific to this category, Insight is a Gold Partner of Microsoft for Volume Licensing and Software Asset Management, Platinum Certification for Adobe, Platinum Partner for Symantec, and VMWARE premier Partner. In addition Insight individuals hold competency certificates for Software Asset Management for Oracle, IBM and SAP.


Not Provided


http://www.au.insight.com/


Integranet Technology Group Pty Ltd ACN 108 295 825 / ABN 54 108 295 825

Contact Name: Brent Zekulich Direct Telephone: 08 9421 8406 General Telephone: 08 9421 8400 Email: [email protected] Address: Level 13, 251 Adelaide Tce, Perth 6000 Website: www.integranetgroup.com.au

About us

Integranet is a locally owned and operated Western Australian company recognised since 2007 by our existing public sector clients as a service provider that demonstrates consistent high calibre consulting with a proven track record of successful service delivery. Integranet has and continues to provide services to Government agencies including Health, WA Police, DFES, DWER, FPC, DPIRD and a large number of local government councils. Our understanding of the government ICT environment has been critical to the successful delivery of recent government initiatives such as Machinery of Government amalgamations and GovNext transitions. Our corporate clients include RAC, Rio Tinto, INPEX.


A key Integranet capability is our Managed Services delivered by professionals certified in a broad range of technologies from leading vendors covering end to end infrastructure services. Skills, experiences and services offerings include:

• ITIL Based Service Desk - Incident resolution and problem management, escalation and reporting;

• Proactive Environment Monitoring – Use of automated System Management solutions to monitor and report on performance of the ICT environment under management on 24/7 basis

• Server, Network, Desktop and Database Systems Administration Management and Support; • ICT Environment Backup and Recovery Management to meet client mandated Recovery Point

and Recovery Time Objectives (RPO & RTO); and • Management of Data Centres (including client on premise & external DC providers) and Cloud

Platform / Infrastructure as a Service (PaaS / IaaS) providers.


Industry recognised certifications or qualifications include PRINCE2, PMI Practitioner, PMP, TOGAF, SA, Azure/AWS Cloud Design, BABOK, COBIT and ITIL. Technical - Cisco CCNA; CCNE; Microsoft MCSE, MCSA, MCITP


Adobe, AMCOM, Checkpoint, Cisco, Dell, EMC, HP, IBM, Microsoft, RedHat, Symantec, Telstra, Trend Micro, Vocus, VEEAM, VMware, ZettaGrid / ZettaNet.


http://www.integranetgroup.com.au/


IPC (WA) Pty. Ltd ACN 151 463 786 / ABN 13 151 463 786

Contact Name: Mario Covino Direct Telephone: 0400 204 700 General Telephone: 0400 204 700 Email: [email protected] Address: PO Box 1748, West Perth 6872 Website: www.ipc.net.au

About us

IPC (WA) Pty Ltd (IPC) is a local West Australian company, originally established in Perth in 1989 as an independent information technology management and services company delivering information technology consultants, solutions and services including system integration, project management and information security consultants to both government and commercial sectors. IPC operates with minimal overheads, which allows IPC to offer extremely competitive rates. IPC will deliver highly skilled “fit for purpose” candidates always at the most competitive rate. IPC can consistently better the “rates” offered by the larger international or inter-state organisations. IPC is fiercely independent of any other service providers or suppliers of software or hardware. Clients can be assured that consultants provided by IPC work directly for IPC and are not part of a chain of other recruitment/body-shop companies. This independent policy has the added benefit of reducing “conflict of interest” scenarios that are common amongst larger organisations. IPC provides only highly skilled, mature and experienced IT consultants to ensure our clients enjoy a professional standard of service. Each resume is read and scrutinised by Mario Covino (25+ years ICT experience) and/or Jim Meneely (30 years IT/IS experience). Each candidate is interviewed and their history and referees checked by Mario Covino and/or Jim Meneely. IPC does not engage with candidates unless they meet a high standard of presentation, skill-sets and demonstrated experience. Each IPC consultant is an experienced professional who receives the major share of the fee due to the low IPC-margin and is therefore highly motivated to perform and continue with IPC and the client.


Service Desk, Service Desk Support, Network Support, Database Support DBA. DATA Migration, ETL. JAVA, JEE, J2EE, Websphere, jBOSS, FUSE, webmethods, TIBCO, BPM, JIRA, subversion, GIT, eclipse, tomcat, apache, integration, ESB Linux, ubuntu, Opensource, redhat, fedora, openSUSE, HPUX, SUNOS


Not Applicable


Not Applicable


http://www.ipc.net.au/


ISA Technologies ACN 008 993 655 / ABN 31 380 099 095

Contact Name: Pas Condidorio Direct Telephone: 08 6250 9102 / 0417 172 318 General Telephone: 08 6250 9100 Email: [email protected] Address: 1 Brodie Hall, Drive, Technology Park Bentley 6102 Website: www.isatechnologies.com

About us

ISA Technologies (ISA) is a privately owned West Australian company that has been engaging with WA Government since 1987. ISA has delivered tangible outcomes to a number of large and small WA Government entities, such as Department of Health, Department of Finance, WA Police, Department of Lands, and many others. These engagements have focused on ICT Environment Management Services, through the delivery of significant programs of work; as well as small agile solutions and targeted business/ICT engagements.


ISA skills and experience include delivering services in areas of server installation and configuration, server operating software installation and configuration, system and environment testing, server performance management and optimisation, operations management, asset and licence administration, service desk, backup and recovery management, application service provision, database management services, data management, desktop equipment and software installation and configuration, desktop system and environment testing, desktop performance monitoring and analysis, desktop environment upgrade, backup and recovery management, desktop operations management, software licence administration, network equipment and software installation and configuration, Unit and network testing, network environment update, network facilities, traffic and operations management, network asset administration, network performance management and optimisation, maintenance agreement initiation, maintenance agreement administration, defective equipment repairs, maintenance and repairs documentation, data centre maintenance, hardware maintenance renewals. ISA’s technical expertise in delivering the above includes: Cisco portfolio, Microsoft, F5, Intel, Bluecoat, dynatrace, Dell, Cormant, AWS, Azure, Linux, Veeam, VMWare.


ISA carries relevant certification required to deliver ICT Environment Management Services including PRINCE2, ITIL and vendor certification including Cisco, Microsoft, dynatrace, Veeam, Cormant, F5, AWS. ISA also delivers all projects against a quality endorsed process being ISO9001 certified.


ISA maintains business partner associations with leading vendors including Microsoft, Cisco, Dynatrace, and F5.


http://www.isatechnologies.com/


Journey One Pty Ltd. ACN 143 629 403 / ABN 12 143 629 403

Contact Name: Alison Neal Direct Telephone: 0421 111 454 General Telephone: 0419 904 042 Email: [email protected] Address: Suite 20, Level 1, 111 Colin St West Perth 6005 Website: www.journeyone.com.au

About us

JourneyOne has been working with WA Government agencies such as the Department of Health and the Department of Finance since 2012. Since foundation in 2010, we have provided services to leading organisations such as City of Perth, Water Corp, Woodside, BHP and Murdoch University. Working with WA Government since 2012, our experience in the ICT Environment Management space includes the upgrade, stabilisation and service management of the state-wide PACS-RIS system at Fiona Stanley and Perth Children’s Hospitals. JourneyOne has also delivered projects for BHP’s Spatial Programme addressing desktop and software upgrades, application, data and network stabilization, site data replication, data governance and management.


JourneyOne’s capabilities in Environment Management include Project Management, Architecture, Consulting, Analysis, Change Management and Service Delivery. We promote Environment Management approaches that build on both modern and traditional methods including Agile, Lean, MSP, Prince2, cloud-native and ITIL to achieve pragmatic outcomes. Environment Management Services are core to our capability and include software, hardware, desktop, data centre and network, implementation, configuration, integration, commissioning and service management. We have experience across a number of sectors including State and Local Government, Mining, Oil & Gas and Education. JourneyOne supported the implementation of software, hardware and desktop upgrades for the commissioning of both Fiona Stanley and Perth Children’s Hospitals. This also included the establishment of multi-environments, performance management disaster recovery, failover and the establishment of a service management capability.


Our consultants are well versed in industry best practice and hold industry certifications in modern techniques such as Agile and Scrum, Lean and AWS Cloud as well as tradition methods such as MSP, Prince2, BABOK, Prosci, TOGAF and ITIL Service Management.

Industry partners or affiliations Office of Government Commerce (OGC) Chamber of Commerce and Industry WA (CCIWA)


http://www.journeyone.com.au/


Jurcevic Consulting Pty Ltd ACN 097 413 913 / ABN 66 097 413 913

Contact Name: Luke Jurcevic Direct Telephone: 0409 395 315 General Telephone: 0409 395 315 Email: [email protected] Address: 243 Ocean Keys Boulevarde, Clarkson 6030 Website: www.jurcevic.com

About us

Jurcevic Consulting specialises in sharing information securely. We provide enterprise architecture, mobile device business solutions and innovative cross media information products and services. We have delivered this successfully to local, national and international organisations. As well as facilitate organisations to win awards by achieving these new capabilities.


Specialise in enterprise architecture, delivering mobile device applications and infrastructure across health, media, publishing, sports, insurance and finance industries.


TOGAF, Prince 2, ITIL and ICAgile.


Partners with Adobe, Apple Developer, Microsoft Developer.


http://www.jurcevic.com/


KDR Technology Solutions Pty Ltd ACN 165 653 976 / ABN 49 165 653 976

Contact Name: Richard Swindale Direct Telephone: +61 412 721 959 General Telephone: +61 8 6557 8932 Email: [email protected] Address: Level 25, 108 St Georges Terrace, Perth 6000 Website: www.kdrtech.com

About us

KDR Technology Solutions (KDR) is a Western Australian company specialising in the delivery of business-focused information technology solutions. Our goal is to help organisations achieve value from their IT investment. We do this by deploying pragmatic, cost effective and achievable IT solutions which reduce complexity and enable business improvement. Our portfolio encompasses best-practice methodologies, independent industry certification and highly experienced consultants focused on meeting our customer’s expectations. KDR has directed multi-year strategic programs of work for government agencies, providing IT Advisory, Project Governance, Solution Design and Solution Delivery services. With this experience we can help agencies improve the quality and efficiency of government services to the Western Australian community.


KDR understands that a clear, well-defined Enterprise and Systems Architecture is a critical cornerstone for the development of robust and flexible enterprise wide solutions. We leverage our architecture and systems management expertise to design and manage complex IT platforms for the delivery of government business services. Our expertise encompasses enterprise architecture and design, cloud application architectures, security architectures, and technical / infrastructure architecture. KDR also has extensive expertise in the management and maintenance of server environments, network infrastructure, system management software and operating system software. KDR’s infrastructure support staff have experience in server hardware installation and configuration, server operating software installation and configuration, system and environment testing, server performance management and optimisation, operations management, asset and licence administration, Service Desk management, backup and recovery management, application service provision and database management services. Industry certifications and/or qualifications relevant to the category

PRINCE2, PMP, ITIL, TOGAF, ITSTQB, CISM, ISACA, CCNA, CNA, MSCE


Australian Computer Society (ACS), Australian Institute of Management (AIM), International Institute of Business Analysis (IIBA), ISACA


http://www.kdrtech.com/


Kinetic IT Pty Ltd ACN 072 941 943 / ABN 97 072 941 943

Contact Name: Mark Storey Direct Telephone: 08 9238 0182 Mobile: 0415 804 009 General Telephone: 08 9238 0000 Email: [email protected] Address: Ground Floor, 30 The Esplanade, Perth 6000 Website: www.kineticit.com.au

About us

Kinetic IT is a leading Australian-owned technology solutions and services business, specialising in managed enterprise services, cyber and information security, and digital transformation. Since 1996, we’ve become a trusted advisor to some of Australia’s most important organisations, helping them to deliver critical services to our communities – from education and law enforcement, to emergency, utilities, mining and transport services. Driven by our passion to bring out the best in people and technology, we proudly invest in local resources to strengthen our communities. Our crew of over 1,400 talented individuals operate nationally to provide global capabilities, within a local context. We take a tailored approach to service delivery and integration, using deep insight to make value-led recommendations and deliver business-wide benefits. We are committed to building enduring and authentic relationships and make it our business to understand the intricacies of our customers. With this shared understanding, we promote a collaborative engagement to positively impact your customer and employee experience.


Cloud operations, Cloud Platform management, Server operating system installation and configuration, performance management and optimisation, operations management, Service Desk, backup and recovery management, application service provision, database management services, EUC/SOE/MDM installation, configuration and operations, software license administration, network equipment installation and configuration, network upgrades, enterprise performance management and optimisation, automation and orchestration.


AWS Certified Professionals (DevOps and Solutions Architect); TOGAF, ITIL, SIAM, PRINCE2, PMBOK, TOGAF, Oracle, VMware Certified, Microsoft Specialists (incl Azure), CCIE, CCNP, CCDA, Juniper Networks, CheckPoint, COBIT, F5, ISACA Information Security Manager, EMC Administrator, Fortigate NSE, Puppet Professional, Ansible, Zabbix Professional, Red Hat Administrator, Scrum Master, Certified Cloud Security Professional, Exploit Researcher and Advanced Penetration Tester, ServiceNow Specialist, Elastic Advanced Elasticsearch Developer


AWS; Cisco; CrowdStrike; Fortinet; McAfee; Micro Focus; Microsoft; Netskope; Nexthink; ServiceNow; Rapid 7; Tibco; VMware; Gartner; ISG


http://www.kineticit.com.au/


Leaders IT Services ACN 162 113 546 / ABN 92 162 113 546

Contact Name: Haydn Bell Direct Telephone: 08 9423 1423 General Telephone: 08 9423 1400 Email: [email protected] Address: Level 9, 105 St Georges Terrace, Perth WA 6000 Website: www.leadersitservices.com.au

About us

Leaders IT Services (Leaders) is a National IT Services organisation catering for all sizes of companies that require a solution to match their needs in ICT and Digital. Leaders offers specialist resourcing and project delivery at very competitive rates and will bring together a purpose built team to meet any projects’ requirements. We don’t try to fit a round peg in to a square hole. Leaders maintains a specialist team with exceptional domain expertise, people who have an intimate understanding of business issues associated with their area and how to apply IT solutions to overcome those issues and achieve your business goals.


Leaders has been providing services to WA Government Departments since 2008 and understands the challenges facing business in the ever changing ICT landscape and provides key, niche skills in the following areas:

• Senior Developers • Senior Business Analysts • Big Data • BI & Analytics • Security and Cybersecurity • DevOps & Digital • UI/UX Designers and Developers • Architecture & Design • Network Engineers and Designers • Cloud Resources • Machine Learning, AI & Robotics


Not Provided


Leaders IT Services is independent of Industry Partners and has no direct affiliations. We look to provide the best solution to any problem and will form Partnerships where necessary to get the best outcome for our client.


http://www.leadersitservices.com.au/


Managed IT Pty Ltd ACN 101 037 852 / ABN 78 101 037 852

Contact Name: Michael Wates Direct Telephone: 08 9200 4256 General Telephone: 1300 626 243 Email: [email protected] Address: Suite 11, Lakeside Corporate Centre, 24 Parkland Road, Osborne Park 6017 Website: www.managedit.com.au

About us

Managed IT are leaders in the Managed Service industry for enterprise ICT management & monitoring solutions. With over thirteen years of experience servicing the State and Local Government sectors, we understand the compliance requirements of the sector. We pride ourselves on being fully transparent and accountable to our customers’ needs and aim to exceed their expectations using industry best practise, governance and automation.


Our internationally award winning managed services are extremely granular, delivering an unparalleled choice of “as-a-Service” solutions, covering desktops, mobile devices, servers, private & public cloud, networks, applications, databases, licensing, security, backup and disaster recovery, best practice auditing, compliance and vCIO functions. We offer 24/7 NOC and SOC monitoring and as a Fortinet MSSP (Managed Security Service Provider), we can offer the Fortinet Security Fabric as-a-Service, to deliver broad protection and visibility to every network segment, device, and appliance, whether virtual, in the cloud, or on-premises. As part of the Security Fabric as-a-Service, Managed IT include Fortinet sandboxing to isolate and inspect any suspicious files, which has previously prevented multiple zero-day exploits that have passed undetected within State Government systems. As a Rubrik Managed Service Provider, we offer comprehensive data management services, such as backup, disaster recovery, archival, compliance, search, and analytics as-a-Service, making it affordable and achievable for State Government departments and Local Government Authorities.


ITIL, PRINCE2. MCSA, MCP, MCITP, MCSE, NSE1,2,3 & 4, VTSP, CCA, IT Vision SynergySoft Systems Administrator


Industry Partners: Microsoft Silver Partner – Hosting and Mid-Market, Fortinet Gold Partner, Rubrik Service Provider, Dell Certified Partner, Veeam Silver Cloud Service Provider, Symantec.Cloud Service Provider, Sophos Complete MSP Security Partner, Nutanix Managed Services Partner, Citrix Service Provider Partner, VMware Professional Solution Provider, Veritas Partner, Nimble Storage Partner, Kaseya Certified Partner, Solawinds MSP Partner, Sonicwall Silver Partner, HP Partner, ZettaNet/ZettaGrid Premier Partner, TPG Partner Affiliations: Australian Information Security Association (AISA), Australia Computer Society, Info-Tech Certified Partner, MSP Alliance Member, CompTIA


http://www.managedit.com.au/


Managed System Services ACN 153 773 543 / ABN 27 153 773 543

Contact Name: Kelly Webb Direct Telephone: 0410 550 577 General Telephone: 08 9324 1959 Email: [email protected] Address: Lower Ground Floor, 26 Clive Street West Perth 6005 Website: www.msservices.net.au

About us

Managed System Services is a comprehensive West Australian technology services company particularly focused on IT infrastructure. We have an extensive team of in-house and vendor lead experts across wide range of technologies. This enables us to deliver high quality full life cycle (design, spec price, procure, build, delivery, handover and training and run where required by customers).


Particular skills around server, storage, file, print, HP,Microsoft, Cisco, Oracle, VMWARE, SOPHOS, SOE management and deployment, hardware/software procurement, technical support, project management, Cloud, Managed Print, document management, mobility, telephony, collaboration, satellite communications, advisory, network , CIO as a service, project management bespoke development.


PRINCE 2, ITIL , ISO 9001, PMBOK, AGILE, COBIT


HP GOLD, CISCO SELECT, SOPHOS PLATINUM, MICROSOFT GOLD, VMWARE VSPP, ORACLE GOLD.


http://www.msservices.net.au/


Maxx Frontier Solutions Pty Ltd ACN 130 340 484 / ABN 20 224 257 152

Contact Name: Darren Berson Direct Telephone: 1300 087 005 General Telephone: 1300 087 005 Email: [email protected] Address: 12/17 Ogilvie Rd, Mt Pleasant 6153 Website: www.maxxconsulting.com.au

ABOUT US

Maxx Frontier is a Western Australian owned and operated niche provider of technology and digital business solutions and services. Through streams of consulting, solutions and support we empower our clients to success in their future of business ambitions. We use refined strategies and systems to bring future business know-how and knowledge to your business. Through the provision of consulting, solutions and support, we help you see over the horizon where opportunities can be exploited, new capabilities realised and competitive advantage achieved.

SKILLS, EXPERIENCE AND SERVICES

Experience encompasses services and solutions delivery including: • Application and infrastructure architecture; • ICT strategic management; • ICT policy, planning and strategy development. • Business automation advisory and business support; • Project management, systems, integration and implementation services; • Workforce management solutions and services; • Contract management and advisory services; • ICT procurement and asset management.

INDUSTRY CERTIFICATIONS AND/OR QUALIFICATIONS RELEVANT TO THE CATEGORY

Project Management Institute, Australian Institute of Company Directors, Masters Qualified.

INDUSTRY PARTNERS OR AFFILIATIONS

We work with Podio by Citrix, Google G Suite, Twilio, Zoho One and a range of cloud based solutions and systems that simplify, automate and improve productivity in business for competitive advantage and transformation.


http://www.maxxconsulting.com.au/


MM IT Consulting (WA) Pty Ltd ACN 125 476 664 / ABN 69 978 344 531

Contact Name: Warrick Pike Direct Telephone: 0419 042 531 General Telephone: 0419 042 531 Email: [email protected] Address: 11 Orleans Drive, Port Kennedy 6172 Website: www.mmitcwa.com.au

About us

MM IT was founded in 2007, since then we have built a team of professionals with a reputation for delivering enterprise class ICT planning and advisory consultation. With 40+ years of combined experience in all ICT disciplines, MM IT is in a position to help customers get the most from their ICT budgets. MM IT was built as a services only business to deliver industry best practice to customers no matter their size. We have become trusted advisors to all our customers. Trust gained from delivery of quality services and our vendor agnostic approach. Because service is our only business, service is what we deliver!


ICT Strategic Planning, ICT Capacity Planning, ICT Benchmarking, Application Architecture Planning, Server Infrastructure Architecture, SAN Infrastructure Architecture, Antivirus & Anti-malware Architecture, Identity & Access Security Architecture, Firewall & Security Architecture, Network Infrastructure Architecture, Cloud Advisory & Architecture, Desktop SOE Architecture, Implementation Planning & Management, Integration Planning & Management, Migration Planning & Management, DC Architecture & Development, Industry Research Consultancy, Change Management, Business Continuity Planning & Testing, Disaster Recovery Planning & Testing, Disaster/Crisis Management, Technology Audits, Tender/Contract Creation & Management, Feasibility Studies, Project Planning & Management, Project Monitoring & Controls


MM IT Consulting is trained or certified by most of the leading industry vendors in the market today.


MM IT Consulting has service partner relationships with most of the leading industry vendors & delivers subcontract professional services to a number of key local WA hardware & software resellers.


http://www.mmitcwa.com.au/


MSP IT ACN 602 568 749 / ABN 42 602 568 749

Contact Name: Rebecca Hall Direct Telephone: 0414 576 989 General Telephone: (08) 9480 3777 Email: [email protected] Address: Level 29, 219 St Georges Terrace, Perth, WA, 6000 Website: www.mspit.com.au

About us

MSP IT are a WA owned and operated technology services company. We specialise in transactional managed services, people placement, project management, managed procurement, cloud brokerage and training services. MSP IT provide best value for money and efficient services to a quality guarantee. We provide qualified and experienced people and have access to a ready pool of capable people from our long standing associations and reputation within the industry and from local training providers. We are based in Perth, however provide services to all locations within the Perth metropolitan area and regional areas.


The management team of MSP IT have 20 years’ experience in ICT services provided to many WA clients such as WA Health, Western Power, Verve, Synergy, Legal Aid, Department of Commerce, Department of Housing, Public Transport Authority, Chevron, Woodside and BHP Billiton. Our specialties include:

• Providing low cost transactional fee for service and volume based transactions in: • Helpdesk and field support • Desktop management • Server management • Operations management • Service and change management • Microsoft Azure, and StorSimple • Office 365 • Applications Packaging • Testing services • Build and configuration services • Install and implementation services • Hardware maintenance and agreements • Technology disposal • Managed print • Managed procurement • Product lifecycle management • Software license management • Backfill of key positions • Planning, strategizing and implementing ICT solutions in the Microsoft product solution set. • Managed services transition and transformation and ITIL service management consulting.


Microsoft Certified System Administrator/Engineer (MCSA/MCSE), ITIL Foundations, CompTIA+, Certificate IV Networking


Project Management Institute (PMI), Australian Computer Society (ACS), Microsoft Partner


http://www.mspit.com.au/


NEC Australia Pty Ltd ACN 001 217 527 / ABN 86 001 217 527

Contact Name: Joseph Woo Direct Telephone: 0411 303 453 General Telephone: 08 9278 5648 Email: [email protected] Address: Level 2, 503 Murray St, Perth 6000 Website: www.nec.com.au

About us

Recognised as one of the 100 most innovative companies globally (http://top100innovators.com/), NEC delivers a complete portfolio of end-to-end solutions and services to large enterprise, small business and government organisations. A leading technology, services and consulting company with more than 100,000 employees globally, in Australia NEC delivers a complete portfolio of ICT solutions and services. NEC provides the full spectrum of ICT managed services, including Infrastructure Managed Services (Service Desk/Help Desk support, Server Management, Storage Management, Desktop/End User Computing, Network Management, Security Management, Database Administration, Unified Communications, LAN/WAN Management, Mobility, Collaboration, Video Conferencing, Internet and Voice services) and Application Managed Services for key technologies inclusive of Microsoft, Oracle, IBM and SAP portfolio suites. The Australian organisation has been operational for more than 40 years. With over 5,000 customers, 60,000 systems and millions of assets currently under maintenance, NEC is a leader in the Australian ICT arena.


NEC operates in all territories and states and is successfully delivering managed services and consulting to a broad range of customers. We currently support over 3,800 servers across 100+ data centres / sites, manage storage environments totalling over 2 Petabytes of data, deliver desktop support to over 75,000 desktops across 1,340 locations, manage 465 Wireless Access Points and 3,467 Wired LAN Units, respond to approximately 15,000 calls per month and deliver application support reaching over 1,550,000 users.


Nationally NEC’s team members hold certifications and qualifications in the following disciplines, frameworks and standards: TOGAF – Enterprise Architects, ITIL Foundations and Expert V3, Microsoft, Oracle, HP Hardware and Software, Governance qualifications; COBIT, Prince 2 – Project Management Capability, Management of Risk (MoR), Quality Assurance and Quality Auditing – Quality Framework, Security Qualified personnel – ISO270001.


NEC has access to specialist resources through industry partners and certified vendor relationships. We are a Cisco Gold Partner, HP Platinum Business Partner, Microsoft Gold Certified Partner (2011 Public Sector Partner of Year), Apple Authorised Systems Integrator, Oracle Platinum Partner, Commvault Premium Partner, VMWare Global Alliance Partner and IBM Premier Partner.


http://www.nec.com.au/


NGIS Australia Pty Ltd ACN 061 264 793 / ABN 56 061 264 793

Contact Name: Rod Varney Direct Telephone: 08 9355 6000 General Telephone: 08 9355 6000 Email: [email protected] Address: 1/53 Burswood Road, Burswood 6100 Website: http://www.ngis.com.au

About us

The NGIS Managed Services suite is designed to support our clients in dealing with the issues facing them, particularly in the constantly evolving and growing geospatial sector. NGIS specialises in the provision of location based solution and software support including hardware and hosting. We help businesses focus on your core business by minimising your need for in-house specialists and resources. Our goal is to provide you with the confidence and comfort that the service you entrust us with is professionally delivered, managed and improved.


Support - We have a variety of support plans and service level agreements (SLA’s) which can be tailored to your specific needs. Our service desk functions as the single point of contact for all issues. The objective of the NGIS support service is to resolve all incidents as soon as possible. Maintenance and Technical Management - Many businesses rely on internal IT development staff to support, maintain and enhance their applications. NGIS have access to highly trained and skilled resources who can do this work for you, onsite, offsite, short or long term. Vendor Management - NGIS understands the complexities of running a business, and we offer vendor management as a key service in helping you do this more effectively. NGIS works directly with your vendors to resolve issues, schedule maintenance and manage licensing. Remote Monitoring - NGIS can implement systems which proactively monitor your systems, ensuring that issues are discovered and dealt with before they become real problems.


PRINCE2, PMP, Microsoft Certifications, Oracle Certifications, Google Certifications, ESRI


Google, Microsoft, ESRI, DigitalGlobe, CartoDB, Skyline


http://www.ngis.com.au/


NTT Australia (previously Dimension Data and Oakton Service) ACN 003 371 239 / ABN 65 003 371 239

Contact Name: Tom Fallon Direct Telephone: +61 411 955 666 General Telephone: (08) 9311 7145 Email: [email protected] Address: Level 10/66 St Georges Terrace, Perth 6000 Website: www.dimensiondata.com

About us

Founded in 1983, NTT Australia is an ICT services and solutions provider that uses its technology expertise, global service delivery capability, and entrepreneurial spirit to accelerate the business ambitions of its clients. We work with more than 6,000 clients around the world across many different industries. We create secure, manageable communications solutions that cover the entire technology stack as well as deliver consulting services to complete the lifecycle of providing solutions. Skills, experience and services

NTT Australia provides quality Professional and Managed Services by focusing on: • Expertise within technology domains • Expertise across domains, i.e. multi-disciplinary capabilities • Process and technology-specific procedures • Applying the full Services Continuum capability associated with these technologies

NTT Australia’s managed services are a range of maintain, monitor and manage service functions that are delivered uniformly through NTT Australia’s services interface. Our services provide full lifecycle support of clients infrastructure and systems to maximise return on current and future IT investment and include Service support, Service delivery, Service administration and Service interface. Our managed services offerings can also include a professional services project to supply, plan and build the solution and transition the solution to the operational phase.


Microsoft, Cisco are key certifications however DD also has certifications with Avaya, Bluecoat, Checkpoint, Citrix, EMC, F5, Genesys, McAfee, NetApp, Riverbed, RSA Security, Symantic and VMware.


Our partners include, Microsoft, Oracle, IBM and SAP. Additionally we are industry partnered with Apple, Avaya, Bluecoat, Checkpoint, Cisco, Citrix, EMC, F5, Genesys, McAfee, Microsoft, NetApp, Riverbed, RSA Security, Symantic and VMware.


http://www.dimensiondata.com/


Objective Corporation Limited ACN 050 539 350 / ABN 16 050 539 350

Contact Name: Glenn Cameron Direct Telephone: 08 6430 8204 General Telephone: 08 6430 8201 Email: [email protected] Address: Lvl 3, IBM Centre,1060 Hay Street, West Perth 6005 Website: www.objective.com

About us

Objective Corporation (ASX:OCL) is an established leader and specialist provider of proven content, collaboration and process management solutions for the public sector since 1987. Our solutions empower public sector effectiveness; efficiency and transparency helping governments deliver better services to the community at a lower cost.


With over 400 public sector customers and over two decades of experience, Objective is a proven market specialist in delivering content, collaboration and process management solutions that help the public sector meet the demands of their constantly evolving and modernising landscape. Objective has developed world class expertise in meeting the challenges of public sector reform to provide better outcomes to the community. Objective's team of specialist consultants work collaboratively with senior business and IT strategy experts to identify critical objectives and challenges for information management needs and develop clear plans to support their transformation programme. Leveraging information management frameworks and best practices such as the Capability Maturity model for Information Management and Information Sharing, our approach helps identify the capabilities needed to transform information management and quantifies the financial impact that can be achieved with these capabilities. Objective’s Strategic Consulting Services supports organisations to:

• Gain consensus and alignment with business and IT teams on IM and ECM Initiatives. • Develop a compelling value proposition and business case to move forward on a project based on

Industry recognised processes. • Assist with the strategy and information management solutions needed to enable a business

transformation. Evaluate and prioritise key business/technology initiatives across the Enterprise Content Management (ECM) solution area.


ISO 9001:2008 Quality Management System


Objective is a Microsoft Gold Partner and key regional partner in the global Microsoft CityNext Initiative. As a direct solution provider, Objective domain experts collaborate with our trusted partners to provide complete solutions to our clients. Objective’s Alliance Partner Programme ecosystem is comprised of three levels; technology partners, services partners, and industry partners, including: Microsoft, ACA Pacific, ASP, Infor, Civica, Datanet, Ezescan, Exalead, DocsCorp, Focused Integration Training, Kofax, Netcat, One 2 One, Onstream Systems, Redman Solutions and Synercon.


http://www.objective.com/


Office Information Australia ACN 008 906 643 / ABN 63 909 778 522

Contact Name: David Shine Direct Telephone: 08 9223 1700 General Telephone: 08 9223 1700 Email: [email protected] Address: Level 6, 200 Adelaide Terrace, Perth 6000 Website: http://www.officeinfo.com.au/

About us

OIA offers a comprehensive range of Information management and IT services designed to reduce costs and improve productivity and efficiency. We work closely with leading technology providers including Microsoft, Cisco, VMWare, Apple, HP, iManage and many others. We are a leading provider of Enterprise Content Management systems and various related technologies like workflow, data capture, and Big Data analysis. Our team delivers large-scale hardware and software integration projects on-time and on-budget. Partnering with some of the world's leading providers of technology, OIA brings it all together in end-to-end solutions that allow you to focus on running the business, not managing the IT.


Our team of experienced ICT consultants promote the adoption of industry best practice based on well-established standards and framework. Our implementation services are designed to deliver solutions on time, on budget and meeting client expectations. Server infrastructure, Cloud services, Document Control / ECM solutions, Paperless office / Scanning systems, PDF solutions, Contract Management, Security, Networking, Mobility and electronic Workflow are sample areas of ICT Business Solutions Implementation services OIA can assist with.


Not Applicable


Microsoft Silver Partner, iManage, Hewlett Packard


http://www.officeinfo.com.au/


OnCall DBA Pty Ltd ACN 141 973 640 / ABN 70 141 973 640

Contact Name: Derek Harper Direct Telephone: 08 6461 6045 General Telephone: 1300 551 524 Email: [email protected] Address: Level 4, 225 St Georges Terrace, Perth WA 6005 Website: www.oncalldba.com.au

About us

For nearly two decades, a primary goal of OnCall DBA has been to provide our customers with planning and advisory services that is collaborative and focused in nature. These services are delivered to a level that exceeds the customer’s expectations. As a database specialist organisation our focus is on databases and MiddleWare services, which we provide to our clients in a collaborative manner. We always strive for excellence in the services we provide. OnCall DBA provides Database Administration services for customer environments that scale from several servers and database instances, to large scale server environments. These services are provided on a mixture of physical and virtual infrastructure. OnCall DBA was chosen by BHP Iron Ore as the provider of choice for Oracle, GoldenGate and SQL Server support resources. OnCall DBA was tasked with the design and transition of the Exadata and FlexPod servers. OnCall DBA provide DBAs for BAU and database/application projects.


Microsoft, Oracle and DBvisit software licence audits. Software and hardware quotes. Oracle database and WebLogic, Oracle EBS and Fusion, SQL Server and Unix SysAdmin (Linux and Solaris certified) implementation and administration. DB health checks, data growth and infrastructure forecasting, DB and SQL application tuning. Disaster recovery and Business Continuity – Based on business RTO and RPO; DR scenario testing; SQL Server High Availability including Always On; Oracle Data Guard and RAC. Backup and recovery using OEM, RMAN, Native SQL Server backups, and backup agents, e.g. Backup Exec and CommVault. Tape library and array support. Master Data, integration and Data Cleansing services, e.g. ODI, ODQ, EDQ and GoldenGate. SQL Server Deployment Planning Services (SSDPS) Flexible business as usual and project database management services.


Oracle Platinum Partner - Oracle Certified Professionals, Oracle Masters Microsoft Gold Data Platform partner, Silver Data Analytics partner - Microsoft Certified Solutions Expert (MCSE) – Data Platform, SQL Server, Deployment Planning Services (SSDPS)


ACS (Australia Computer Society) Corporate Partner, CCIWA – Member, Perth SQL Server User Group sponsor, AUSOUG – WA Branch


http://www.oncalldba.com.au/


Optus Networks Pty Ltd ACN 008 570 330 / ABN 92 008 570 330 (Optus Billing conducted by Optus Billing Services Pty

Ltd)

Contact Name: Julieanne Williamson Direct Telephone: 0412 509 990 General Telephone: 08 9288 3038 Email: [email protected] Address: L3, 1260 Hay Street, West Perth, WA 6005 Website: www.optus.com.au

About us

Optus, a wholly owned subsidiary of SingTel Group, is a Global Tier 1 Telecommunications and ICT Provider, employing over 20,000 people globally with revenue of over $10b USD and net profit in excess of $2b USD. Optus combines it’s expertise through Alphawest, Ensyst and NCS, to provide ICT services and solutions for enterprises and governments throughout Australia and the Asia Pacific. Our solutions and expertise include enterprise fixed and mobility, contact centre, collaboration and unified communications, international data and managed services, IT outsourcing and consulting and satellite services. Optus recognises the market demand for alternate, relevant services including consumption based models and is positioned well to provide WA Government’s future ICT needs. In March, 2015, Optus was one of the first major Telco and ICT providers to join the Federal Government’s Cloud Services Provider’s panel. We continually seek to understand and solve the unique issues and opportunities facing the Australian business community and government sector. Through Optus’s heritage of bringing relevant emerging technologies to the WA market; we offer the scale, skills and strategic vendor relationships to place Optus as the partner of choice to support WA Government into the Next Generation.


Optus provides professional services, management, support and administration of ICT environments including Systems Installation, Configuration and testing for Server, Storage, Security and Network. Services which Optus can provide include: Hardware / Operating System installation, configuration, monitoring & management; Microsoft Windows / HyperV / SCCM / Clustering / SQL / Active Directory / Group Policy, NetApp FAS / E-Series / OnCommand, EMC / VNX/ Clariion, HDS / UPS, VMware / vCloud / Horizon / View / vCentre, CITRIX, Linux Redhat / Solaris, Server Blade & Rack Infrastructure (UCS, IBM, HP, Dell), Backup & Recovery / CommVault; Network / Load Balancing / Security system installation, configuration, monitoring and management; Cisco, Juniper, WAN / LAN, Switch, Route, MPLS, Border Networking, ACI, Software Defined Networking (SDN), Internet Security, Websense, FWSM, CheckPoint, ASR, FireEye, MobileIron, Intrusion Prevention Systems (IPS) & Intrusion Detection Systems (IDS), Riverbed, WAN Optimisation, Application Delivery, Citrix NetScalar, Cisco ACE, F5 LTM / GTM / ASM / BigIP; Monitoring & Management; xMatters, SolarWinds (NPM, SAM, VM, NCM, NTA, SIEM).


AS/NZS ISO 9001:2008 (QEC12130) ; ISO/IEC 20000-1:2011 (ITSM20005).


Microsoft Gold Partner (Cloud, Hosting, Azure, Desktop & Deployment, Communications Lync/Skype, Collaboration SharePoint); Cisco Gold Certified Partner, Cisco Master Partner, Cisco Cloud Partner, Cisco Advanced Specialisations (Borderless Network, Collaboration & Data Centre Architectures) Cisco Powered Services (Infrastructure aaS, UC aaS, Contact Centre aaS & Business Video), Cisco Other (Refurbished Equipment, ONE, Data Centre, WAN, LAN, WebEx, Smart Care, Telepresence.


http://www.optus.com.au/


PCS World Pty Ltd ACN 605 813 063 / ABN 32 605 813 063

Contact Name: Samantha Chan Direct Telephone: 0437 200 756 General Telephone: 08 6363 5674 Email: [email protected] Address: 20 Canna Drive, Canning Vale 6155 Website: www.pcsworld.com.au

About us

PCS World is a Western Australia based information technology services company established since 2003 that provides both IT Services and Project Management services to both private and government agencies.


Our service offering includes: Project management, IT Consultancy, Managed Services, Project rollout and upgrades, Infrastructure Integration/Operational Services, Back up Recovery Services, Enterprise and Technical Architecture.


A number of our consultants are certified in: ITIL, PRINCE2, ISTQB and Cisco


McAfee Partner, Trend Micro Partner


http://www.pcsworld.com.au/


Perfekt Pty Ltd ACN 137 931 590 / ABN 79 125 944 293

Contact Name: Paul Newell Direct Telephone: 0419 223 442 General Telephone: 9330 9933 Email: [email protected] Address: Level 1, 100 Havelock Street, West Perth WA 6005 Website: www.perfekt.com.au

About us

Information is critical to the function of all organisations, the loss of any information or even just the loss of access to information could cause severe financial losses to a business. Perfekt Pty Ltd specialise in protecting your critical information resources, by providing solutions that securely store vital data, manage, protect and ensure its recoverability. This is all done using world leading storage hardware and software technologies. Perfekt is a smart, wholly owned and financially sound Australian company, established in 2002 as an IT solutions business that has grown to become a major supplier of IT infrastructure and services in the Australian market. Perfekt's unique value to customers is our ability to evaluate offerings from a range of vendors and combine the best components into a single optimised solution that best matches your existing and future requirements, combined with services expertise to implement, integrate and operate with existing systems.


• Storage Hardware (SAN, NAS, RAID Arrays, JBOD) • Server technologies including blade servers • Application Virtualisation utilising VMware or Hyper-V • Storage Virtualisation • Information Archival Solutions • Backup and Recovery HW+SW • Disaster Recovery Consulting/Design • Cloud Readiness Consulting • Information Lifecycle Consulting • Business Continuity • Managed Services: backup & infrastructure • Content Management • Power/Air Systems and Data Centre design • Security Solutions (antivirus/spam)


Project Management: Prince 2


Hitachi Data Systems (HDS), solutions partner of the year 2015 and prior years; VMware, Premier Partner; CommVault, Platinum Partner; IBM; HP; Cisco; Quantum; Symantec; Brocade; EMC; NetApp; Trend Micro; Microsoft; Silver Peak; WebRoot; APC; Lenovo; Oracle


http://www.perfekt.com.au/


Permeance Technologies ACN 126 286 619 / ABN 82 055 882 115

Contact Name: Paul Robinson Direct Telephone: 0413 569 999 General Telephone: 08 6317 0299 Email: [email protected] Address: PO Box 4041, Baldivis, WA 6171 Website: www.permeance.com.au

About us

Since 2006 Permeance has provided the full range of ICT services to WA Government. With a proven track record, our clients trust us to deliver and complete their projects. Our focus is on successful delivery and providing maximum value. Our people like to be challenged and innovative, always looking for creative solutions. Permeance is a leader in the supply of ICT services with a highly qualified consultant team made up of Project Managers, IT Architects, Business Analysts, Software Engineers, Web Developers, IT Administrators, Testers, Designers and Web Accessibility experts. Our established support and training team can also provide ongoing support to our clients.


• ICT Application Installation and Configuration, Software Installation, System and Environment Installation, Server Installation / Configuration

• Server Operating System Installation, Setup, Restoration, Performance Tuning and Support • Asset and Licence Administration, Network asset administration, Desktop Asset Administration • Backup and Recovery Management, Service Restoration, Database Recovery, Backup Design

and Auditing • Database and Data Management, Design, Tuning and Configuration, Performance Optimisation,

Migrations, Data Migrations, Upgrades, Integration, Analytics, Reporting • Installation of Operating Systems, Support Frameworks, Monitoring / Backup Clients • ICT Applications Testing, Automated System Testing • Network environment configuration and upgrades, Network performance management and

optimisation • Capacity planning and ongoing management • Service Desk providing Level 1, 2 and 3 End User, Desktop support as well as Issue

Managements, Escalation, Vendor Management


IIBA – CBAP, PMI-PBA, APMG International – Agile PM, TOGAF 9.0 Certified, Liferay Developer Certified, ITIL, Prince2, Java EE, ISTQB. Others available on request.


Project Management Institute (PMI), International Institute of Business Analysis (IIBA), Microsoft, Amazon, Google, Liferay, Alfresco, Atlassian.


http://www.permeance.com.au/


PricewaterhouseCoopers (PwC) ACN N/A / ABN 52 780 433 757

Contact Name: Justin Scanlan Direct Telephone: 9238 3265 General Telephone: 9238 3000 Email: [email protected] Address: Brookfield Place, 125 St Georges Terrace, Perth WA 6000 Website: www.pwc.com.au

About us

PwC is among the leading professional services networks in the world and can leverage the experience of over 33,000 professionals in our global Consulting practice. Technology Consulting is core to our business and, both nationally and locally in Perth, we offer the full breadth and depth of PwC’s capabilities across: Technology Advisory Services, Enterprise Applications & Transformation, Analytics, Cyber Security and Digital Change (Experience Centre). We have the local scale and capability to provide quality services on demand to our clients and also tap into the latest knowledge from across Australia and the globe.


Enterprise Applications & Transformation, Analytics, Cyber Security and Digital Change capabilities deliver end-to-end managed services to our clients. Whether on-premise or Cloud-based, we implement solutions and provide ongoing support for Enterprise Applications, Insight Analytics, Enterprise Information Management & Data Delivery, Cyber Security, Identity & Access Management and Digital, Social and Mobile applications to our clients. Our managed service offering incorporates support for the entire technology stack from compute and storage through to the application layer and end user computing.


We identify the most suitable team with relevant industry certifications / qualifications for each engagement with our clients. Examples include: ITIL v3, COBIT 5, TOGAF, PRINCE2, BABOK etc.


PwC is technology agnostic in order to maintain the independence of our services to clients; however, we have established alliances with global technology and services organisations, including Google, Microsoft, SAP, Oracle, Salesforce, Amazon Web Services and industry-specific providers.


http://www.pwc.com.au/


Qbit Computers ACN 165 436 304 / ABN 35 847 482 899

Contact Name: Matt Saunders / Fabio Suffell Direct Telephone: 0431 368 852 General Telephone: 08 6364 0600 Email: [email protected] / [email protected] Address: 16/386 Wanneroo Road, Westminster 6061 Website: www.qbit.com.au

About us

Qbit is Perth’s leading IT company for government departments, companies and charities, large or small, built from the ground up with Exceptional Service in mind. Everything we do is congruent with our motto ‘exceptional service, reliable IT’. Qbit is experienced in helping customers with as little as 5 staff to 100’s of staff over multiple locations. We provide management for workstations, laptops, servers, VMware, Vsphere, Microsoft office programs. We are experienced in all types of hardware from Dell, IBM, HP servers and storage. We are proficient networking, including HP, Dell, Cisco. Wireless networking using Cisco, Dell, SonicWALL, Xirus. SIP, VOIP, PABX office phone systems. We provide these services by either Project Based, Ad hoc call as need or on fixed fee called Managed Services. Qbit offers the widest range of IT services, from onsite servers, to cloud environments, to photocopiers and PABX phone systems. We are truly the one stop shop when it comes to all your IT needs. To enable our staff to provide exceptional service we provide them with the best of breed Customer Relationship Management (CRM) software and Remote Management Systems (RMS).


Qbit’s staffs have an average of 18 years’ experience in the IT industry. Qbit Staff Microsoft Specialties: Microsoft Certified Professional (MCP), Microsoft Certified System Engineer (MCSE), Microsoft Certified Technology Specialist (MCTS), Microsoft Certified System Administrator (MCSA), Microsoft Certified Solution Developer (MCSD). Other Specialties: Information Technology Infrastructure Library (ITIL),Certified SonicWALL Security Administrator (CSSA), PRINCE2 Practitioner, Cisco Certified Network Associate (CCNA),Certified Commvault Administrator (CCA),Veeam Sales Professional (VMSP),Veeam Technical Sales Professional (VMTSP),VMware Sales Professional (VSP), Network Administration and Programming, Network Security. A Grade Electrician. Kaseya and Connectwise Specialists.


MCP, MCSE, MCTS, MCSA, MCSD, ITIL, CSSA, Prince2 Practitioner, CCNA, CCA, A Grade Electrical licensed


Kaseya, Connectwise, Microsoft MSP, Vmware Service Provider – Professional Level and Solution Provider – Professional Level, Sonicwall Silver Partner, HP Partner, IBM Partner, Dell Partner.



http://www.qbit.com.au/


R Group International Pty Ltd ACN 095 395 681 / ABN 28 095 395 681

Contact Name: Josh Newton Direct Telephone: 08 6555 1102 General Telephone: 08 6555 1111 Email: [email protected] Address: 4 Parker Place, Technology Park, Bentley 6102 Website: www.r-group.com.au

About us

R-Group has been operating since 2000 providing ICT Services in the WA Marketplace. With significant infrastructure projects and contracts in the ICT space for the likes of Perth Arena, Apache Energy, Fortescue Metals Group, Neptune Marine and similar, R-Group has distinguished itself in the delivery of infrastructure services with a particular focus on networking, wireless and UC. R-Group has successfully delivered a number complex ICT projects into buildings under construction, out in the desert and off shore as well in the CBD and broader metro area. Furthermore we retain a number of long term clients in the area of managed service and support on the basis of a collaborative and customer centric approach.


Microsoft Server, Exchange, Skype for Business, Lync, Unified Communications, Office365, Managed Service, Infrastructure Services, Service Desk, IT Support, VMware, XenServer, Networking, Wireless, SBAs, SDN, Maintenance, Upgrades, Infrastructure Refresh, ICT Projects, Video Conferencing, Virtualisation, Backups.


Microsoft Certified Solutions Master (MCSM) Microsoft Certified IT Professional (MCITP) Microsoft Certified Technology Specialist (MCTS) Microsoft Certified Solutions Expert (MCSE) Microsoft Certified Solutions Associate (MCSA) Cisco Certified Internetworking Expert (CCIE) Cisco Certified Networking Professional (CCNP) Cisco Certified Networking Associate (CCNA) Polycom Voice Polycom RealPresence Citrix Certified Administrator (CCA) VMware Certified Professional (VCP) VMware Technical Sales Professional (VTSP)


Microsoft Gold Partner (Communications and Hosting), HP Silver Partner (Enterprise), VMware Authorised Partner, Cisco Premier Partner, Trend Micro Affinity Partner, Polycom Authorised Solution Advisor, Jabra Silver Partner.


http://www.r-group.com.au/


R1i Pty Ltd ACN 159 198 231 / ABN 52 159 198 231

Contact Name: Sean Thomson Direct Telephone: 1300 101 714 General Telephone: 1300 101 714 Email: [email protected] Address: Level 4, 189 St Georges Terrace, Perth 6000 Website: www.r1i.com.au

About us

R1i TECHNOLOGY is Cisco’s largest WA based partner. They are a team of dedicated and focused experts. R1i TECHNOLOGY is an award winning leading Australian technology solutions company that delivers a genuine mix of innovation, service, outcome-based solutions and thought leadership. R1i has the highest level of Cisco advanced specialisations and accreditations. Their Cisco specialised engineering team is the largest in Western Australia and all R1i engineers are Cisco trained and certified and hold the highest level of certification. R1i are the technology advisors, providers and implementers for some of Western Australia’s largest technology projects. R1i holds an NPS of +74.


Expert Services Enterprise Networking - Wireless Solutions - Application first enterprise wide Cyber security platforms - Software defined Networking (SDN) - Analytics and Automation - Voice and Collaboration solutions - Data centre consolidation planning and design - Multi cloud networks - Application optimisation and policy - Business continuity planning - Risk and change management - Mobility solutions - Intent based networking - - IOT Networking, management and security – Information Management ( cloud, virtual and physical) – Predictive, application aware flash storage solutions – Data backup, archiving and management - Engineering escalation, management and support. Expert Skills Cisco Advanced Enterprise Networks specialisation - Cisco Advanced Security Architecture specialisation - Cisco Advanced Collaboration Architecture specialisation - Cisco Advanced Data Centre specialisation - Cisco Advanced Customer Experience specialisation - Cisco Lifecyle Advisor.


Project Management: PMP, Prince 2 - Service Delivery: ITIL, MOF - Solution: TOGAF, Cisco PPDIOO - Technical Qualifications: CCISP, CCISM, CCIE, CCDA, CCNP, CCDP, CCNA, MSCE, MCP, MCP


CISCO, NIMBLE, VEEAM, HP, APC, IMPERVA, UBIQUITY


http://www.r1i.com.au/


REM Consulting ACN 063 196 903 / ABN 26 063 196 903

Contact Name: Robert Cervi Direct Telephone: 0403 065 162 General Telephone: 08 9227 0060 Email: [email protected] Address: 9/120 Lake Street, Perth 6000 Website: www.remconsulting.com.au

About us

REM Consulting (est.1994) is a Perth based ICT consultancy with a proven track record in providing high quality ICT Environment Management services for government and commercial clients over the past 20 years. Recent successful engagements include ongoing delivery of after-hours, on call Oracle database administration support for critical Rio Tinto train operation systems, database design and implementation for Rottnest Island Authority and ongoing database administration, maintenance, upgrades and improvements for St John of God Hospitals. REM often provides independent Program and Project Management solutions to better support clients in our project delivery. Along with this we have a strong Change Management capability that has been effective in its delivery on some high profile, at-risk programs. All solutions are driven by methodologies, including TOGAF, ITIL and Prince2. REM is focused on the best outcome for its clients and has a reputation as being readily available to assist in any way possible.


General Skills Summary – REM is capable of delivering management and maintenance of the server environment of an agency’s existing infrastructure, management of system management software and operating system software. Specialist Service areas include: database administration, design, maintenance, upgrades, backup and recovery, installation, optimisation and migration. REM is well known for its expertise with both Oracle and Microsoft SQL database administration, but also has significant experience with other legacy systems. Experience of REM personnel spans decades across multiple industries in Perth ICT and ranges from specialist database administration skills through to senior team leadership and management. Driven by client outcomes and quality service, REM is a leader in ICT Environment Management Services.


Senior personnel all Prince2 Certified. ITIL focused delivery. REM operation personnel also hold specific Vendor based accreditation which include but are not limited to: EMC, Hitachi, NetApp and IBM.


ACS Professional Partner Program Member, Oracle Silver Partner, QAssure Accredited Business


http://www.remconsulting.com.au/


Ricoh Australia Pty Ltd ACN 000 593 171 / ABN 30 000 593 171

Contact Name: Carl Ridolfo Direct Telephone: 0466 373 632 General Telephone: 08 9347 0416 Email: [email protected] Address: 3 Teakle Rd, Osborne Park 6017 Website: http://itservices.ricoh.com.au

About us

Ricoh IT Services understands the importance of working hand-in-hand with customers to establish IT environments that support organisational goals and growth. Each solution is designed, implemented and monitored by highly experienced senior IT engineering consultants. The Scots College selected Ricoh IT Services for their high level technical and network design knowledge, capacity to support the project, proven track record and strong focus on ongoing customer service. Specifically, The Scots College’s ICT Director, Paul Lister, sought an IT solutions partner to design and deliver a new core network infrastructure. Key requirements for the new framework included:

• a network capable of speeds of up to 10 Gbps, • improved redundancy of the core network systems, • a management tool to facilitate network transparency and wireless access, and

ongoing maintenance and support to allow the college’s IT resources to focus on other business deliverables


Established in 1994, Ricoh Australia IT Services is committed to providing excellent customer service and effective reliable IT infrastructure solutions and services. Since its Inception, Ricoh IT Services has grown to provide complex network management and infrastructure solutions for companies across Australia, serviced by highly talented dedicated and skilled engineers. Some of our clients include, Channel 10, Bank West, Bunzl, Perth Central and East Metro Medicare local branches, Woolworths, Royal Australian Air Force Association. Services we provide is below: Outsourced Help Desk Services; Synthetic Monitoring; Onsite help desk technical support services; Review and refresh of IT Infrastructure; Professional Services engineers for project “burst” work; IT Infrastructure monitoring and management; Network Management; Server Installation & Configuration; SOE ; System & Environment Testing; Performance & Optimisation Management; Asset Management; Backup & Recovery Services; Application Services Provisioning; Database Management Service; Data Management; Desktop / Thin Client Provisioning Services; Software Licensing Administration; Network Equipment Installation and Configuration Services; Development Testing; Network Operations Management; 3rd Party Hardware Maintenance Management


Cisco Silver Partner; Advanced Security, Advanced Content Security, Advanced Unified Fabric, Advanced Unified Computing, Advanced Collaboration Architecture, Citrix Gold Partner, HP Global Partner, Microsoft Gold Partner, VMware Silver Partner Solutions Advisor, IBM Global Partner, APC Partner, NetApp Silver Partner.


Cisco, HP, Riverbed, F5, VEEAM, Symantec, VMware, Microsoft, IBM, Citrix, NetApp, Earthwave, Redhat, Check Point, Software One, Lenovo, APC, Adobe.


http://itservices.ricoh.com.au/


Sage Computing Service ACN 059 895 573 / ABN 58 059 895 573

Contact Name: Penny Cookson Direct Telephone: 0419 904 458 General Telephone: 0419 904 458 Email: [email protected] Address: 16 Delambre Place, Sorrento 6020 Website: www.sagecomputing.com.au

About us

Sage Computing Services is a small and successful Perth based consultancy that has provided ITC services to the WA State Government sector for in excess of 25 years. SAGE has succeeded by adopting a partnership approach with our clients. We have a long term relationship with many of our clients which is dependent on our providing services which achieve successful outcomes. Formed with the aim of providing the best Oracle technology experts, Sage is committed to providing services and support of the highest quality to assist our customers in managing database solutions using Oracle products.


Sage’s core competencies are in Oracle technologies including significant specialist strengths in Oracle database management and particularly performance tuning. Sage’s principal has 32 years’ experience in tuning Oracle database applications and has provided application tuning services to numerous Client sites in WA since Sage was established 26 years ago. Sage also provides training in Oracle Application Tuning and Sage consultants have presented on the topic at numerous local, national and international conferences.


Consultants are internationally recognised Oracle database experts including two Oracle ACEs and a previous International Oracle Educator of the Year award.


Oracle Silver Partner


http://www.sagecomputing.com.au/


Satalyst Pty Ltd ACN 113 047 635 / ABN 55 113 047 635

Contact Name: Todd Elliott Direct Telephone: 0425 138 805 General Telephone: 08 9355 2807 Email: [email protected] Address: 13/979 Albany Highway, East Vic Park 6016 Website: www.satalyst.com

About us

Satalyst is a Perth based software and consultancy firm focussed on the innovative use of technology to solve business problems and drive business value. Satalyst’s point of difference is its technical brilliance and innovation. Satalyst uses rigorous project management and software development methodologies to ensure a successful client outcome tailored to requirements and budget. Satalyst has an established record of delivering quality and successful solutions to customers of all sizes and industries. As Microsoft Gold Partner, Satalyst's area of expertise is enterprise-level systems integration, the Microsoft Azure Cloud Platform and the Microsoft Data Platform including intelligent cloud solutions such as Business Intelligence, Advanced Data Analytics, Machine Learning and Internet of Things.


Bespoke cloud managed services in Microsoft Azure. Customisable services range includes hosting and cloud services provision, monitoring, reporting, Azure subscription management, full environment and cloud infrastructure management and control. Satalyst service desk for both critical and non-critical response. Microsoft Cloud Platform Gold Competency partner.


TOGAF 9 Enterprise Architecture, Ivar Jacobson International Agile Master and Coach, Scrum Master, ICAgile Certification, PRINCE2, PMMI, Azure University, Microsoft Developer Network


As Microsoft Gold Partners, Satalyst has a deep partnership with Microsoft, including membership in the invite-only Azure Circle, Azure Advisors, Azure IoT Platform program. Satalyst staff also have professional affiliations with the Project Management Institute and Engineers Australia.


http://www.satalyst.com/


Saxxon IT Pty Ltd ACN 125 571 379 / ABN 26 125 571 379

Contact Name: Skye Godden Direct Telephone: 0433 368 628 General Telephone: 08 9380 8321 Email: [email protected] Address: Suite 5, 531 Hay street, Subiaco 6008 Website: www.saxxon.com.au

About us

Saxxon IT is an Australian based Information Technology Company specialising in the Design, Management, Integration and support of EMC Virtualised Storage Area Networks. Experience in designing, managing and supporting EMC Solutions – Storage & Backup & VMware Virtualisation Environments, Saxxon IT represents the most skilled engineers in this area. Saxxon IT is not just an Implementation Partner, we strive to help companies leverage their investment in core Information Infrastructure technologies, by providing expertise to both maximise and optimise those investments, to ensure a customer experience second to none. Our objective is to provide a level of service and expertise in key areas around planning, design, provisioning, performance monitoring, proactive maintenance, implementation and support. We strive to work collaboratively with organisations to fulfil both key business initiatives and drivers with practical and efficient technology solutions. Saxxon IT takes a holistic approach to Infrastructure & Information Management and assists companies to develop the right information management strategies to align with and enable the business strategy. Our vision is that Saxxon IT will be viewed and utilised by organisations as an extension to their core IT department for projects, strategic planning, architecture and business as usual activities.


EMC, Veeam, Cisco, Telstra Business Partner, Cloud Provider, Professional Services, Migrations, Implementations, Polycom, Lync, SKYPE for Business, Unified Communications, Telephony, VDI Deployments, Hybrid Cloud.


EMC Certifications, Veeam Certifications, Polycom Certifications, Cisco Certifications


Telstra Business Partner, Cisco Select Partner, EMC Silver Business Partner, Veeam Partner, Polycom.


http://www.saxxon.com.au/


Seven Sigma Business Solutions ACN 165 646 604 / ABN 45 165 646 604

Contact Name: Du Le Direct Telephone: 0466 080 596 General Telephone: 08 9355 1500 Email: [email protected] Address: 46/32 Albany Hwy, Vic Park 6100 Website: www.sevensigma.com.au

About us

Based in Perth, Western Australia, Seven Sigma's combination of ICT technical prowess, business acumen, along with world-unique sensemaking skills beyond IT is unmatched by any other ICT practitioners worldwide. In terms of SharePoint and similar collaborative platforms, Seven Sigma has some of the strongest infrastructure competencies in WA and has designed, deployed and managed highly complex SharePoint configurations both in the cloud and on-premises, with a focus on high availability, fault tolerance and most importantly, resilient architecture. Our skills go beyond SharePoint and deep into enterprise IT infrastructure, such as Active Directory, SQL Server failover/clustering, LAN/WAN configuration, PKI, federated authentication, firewall/proxies and cloud technologies including Amazon AWS and Azure/Office365. Seven Sigma staff have previously held certifications from Microsoft, Cisco and ISC2 (CISSP).


Complex Server infrastructure deployments (installation and configuration Microsoft and Linux), Virtualisation, Performance Monitoring/Health; System and environment testing; Server performance management and optimisation; High Availability and Fault Tolerance; Backup and recovery management; Database Administration, Information management/migrations. Scripting and automation. Considerable expertise in Microsoft and *nix technologies: Windows 20xx, Office365, Amazon AWS, Azure, Microsoft SQL Server, Exchange Server, SharePoint stack, Active Directory and Linux stack. Consult Appendix B and C for examples of our work.


Microsoft Certified Systems Engineer; Microsoft Certified Technology Specialist (SharePoint); Former Cisco Certified Network Professional (CNNP); Certified Information System Security Professional (CISSP); Bachelor of Engineering; Bachelor of Computer Science


Not Applicable


http://www.sevensigma.com.au/


Silverfern Computers ACN 051 113 805 / ABN 34 587 625 186

Contact Name: Liong Eng Direct Telephone: 08 93288788 General Telephone: 08 93288788 Email: [email protected] Address: 3 Somerville Street, Perth 6000 Website: www.silverfern.com.au

About us

Silverfern IT started its business since 1991. We focus on assisting customers in delivering their business applications in a secure and reliable platform to any users using any devices from anywhere. Over the years we have assisted multiple companies in implementing and upgrading their ICT infrastructure. Such as projects involving Servers, SAN, Networking, Security, Backup & Recovery, Business Continuity, Disaster Recovery, SOE for desktop, Equipment repair, Systems and network maintenance, ServiceDesk, Managed Services, WAN optimisation and Management, ICT Asset procurement and management, Unified Communication (UC) & VOIP implementation services. We use PRINCE2 methodology for implementation of such projects.


Our professional engineers have many years’ technical expertise, skill sets and experience in delivering services. Microsoft GOLD Partner: Windows & Exchange servers upgrade; SQL Migration & Upgrades, SharePoint Migration & Upgrades; AD upgrades; RDS implementation Citrix Silver & CVS partner: XenApp, XenDesktop VDI, XenMobile, ShareFile, Netscaler & CloudBridge implementation VMware Professional Partner: ESX & vCentre upgrades; SRM implementation Trend Micro Affinity One: DeepSecurity & Date Leak Prevention (DLP) implementation services Veeam Professional Partner: Backup & Replication over WAN WatchGuard Professional Partner: Firewall appliance implementation WebRoot Secure Anywhere: Anti-Spam; Anti-virus & Anti-Malware services Nimble Storage and Cisco UCS partners: Sell and implementation services


Microsoft Gold Partner; PRINCE2; Citrix Silver & CVS Partner, AS/NZS ISO 9001:2008


Microsoft, CITRIX, VMware, CISCO, Trend Micro, Veeam, Watchguard, Webroot, Nimble Storage


http://www.silverfern.com.au/


Smartsoftware ACN 069 514 245 / ABN 48 334 850 590

Contact Name: Ian Harry Direct Telephone: 0413 096 549 General Telephone: 08 6336 7290 Email: [email protected] Address: Unit 11, 36 Johnson Street, Guilford 2161 Website: http://smartsoftware.com.au/

About us

Smartsoftware has supplied and supported SmartStream for the majority of our Customers. Additionally we have been involved with the implementation and support of several SmartStream customers since 1995. Within Western Australia alone we have implemented and provided support for more than fourteen (14) implementations of the SmartStream application. While Smartsoftware has its head office located in Perth with resources across Australia it provides Help Desk and Support services on a world-wide basis. We have developed our own product to meet the specific support needs of customers operating ERP applications.


Smartsoftware have several staff that have the required knowledge of the SmartStream product. Smartsoftware has nearly 20 years of supporting this product in the Australian market. Our support program is built around a support and maintenance methodology that incorporates: escalation procedures; issue resolution tracking and contingency planning in the event of failure. The program also provides for thorough site documentation incorporating any changes that are made by smartsoftware staff. Many customers have realised the advantage of the using smartsoftware for not only peace-of-mind for their enterprise environment, but also the pre-emptive recognising of potential problems before they become serious by monitoring key system indicators that relate to system performance and resource utilisation. Smartsoftware provides a team approach to support services with many consultants having the skills and knowledge to cover a range of issues. This includes experience with operating systems and database systems and SmartStream migrations, and maintaining a reliable ERP system. This team approach gives confidence to our clients in that we don’t rely on a single resource to provide the expected level of support.


Not Applicable


Not Applicable


http://smartsoftware.com.au/


Squiz Australia Pty Ltd ACN 131 581 247 / ABN 53 131 581 247

Contact Name: RaeJean Pearce Direct Telephone: 0412 405 787 General Telephone: 08 6369 9107 Email: [email protected] Address: Suite 35, 4 Ventnor Av, West Perth 6005 Website: www.squiz.net

About us

Squiz is an Australian-owned and operated company with an international reach, employing over 350 staff in 13 offices in Australia and around the world. The Squiz technology offerings are fully supported by us. As an integrated end-to-end solutions provider – we are fully accountable in the end solution and outcome success for our clients. 16 years of growth confirms to us that our customers like this model. Over 1,000 organisations globally across government, corporate, educational and not-for-profit sectors, who we proudly call valued clients, are testament to this proven business and sustainable commercial approach. Squiz provides ongoing support and hosting services for Web Content Management (Squiz Matrix), Enterprise Search (Funnelback), Customer Relationship / Marketing Management Software and Ideation Technology. We deploy and support those products for many years, and this has allowed us to build long-term partnerships with many clients. Some of them have been using our technical support services for now over ten years.


Squiz offers hosting within a client’s IT infrastructure and supports highly scalable hosting solutions with Disaster Recovery (DR) facilities offering highest availability. We do also offer managed hosting services in the Squiz Cloud. Currently, 300+ clients currently use our Tier-3 hosting facilities and all client data is held within Australian Jurisdiction. Squiz hosting and support operations are ISO-27001 accredited. Support Program – A Squiz Plus Agreement (SPA) is tailored to a client’s needs and can include help desk support, 24/7 emergency support, response time guarantees, system uptime guarantees, cloud hosting, Account Manager Support, regular system upgrades and more. Our National Support Team is located in the Hobart office, and provides support to clients Australia-wide, including priority help desk access and 24/7 emergency support for northern hemisphere Squiz Plus clients. Similarly Squiz UK provides 24/7 emergency support for Squiz Australia Squiz Plus clients. Squiz provides all support and help desk services. We do not outsource help desk and support to any third party suppliers. Several Squiz staff members with access to client data hold security clearances with various Australian Government Departments. Also, Squiz employs a National Security Manager, who monitors our products and services constantly to ensure that they meet highest security standards.


ISO/IEC 27001:2005, PCI DSS v3, SugarCRM Elite Partner


Squiz is recognised as the leading SugarCRM services provider in New Zealand/Australia, delivering Customer Relationship Management (CRM) solutions over the last decade. Squiz is an authorised reseller and implementer of Marketo (marketing automation software).


http://www.squiz.net/


Tang Computers Pty Ltd ACN 009 175 553 / ABN 95 640 517 763

Contact Name: Eileen Tan Direct Telephone: 08 9208 8813 General Telephone: 08 9208 8888 Email: [email protected] Address: 85 Main Street, Osborne Park 6017 Website: www.tang.com.au

About us

Tang Computers is a proudly West Australian owned operated IT company. Established since 1980, today we are a trusted partner to companies & government clients that count on us to take care of their IT, so that they can stay focused on business. Our philosophy is simple - do what we say we will do and do it better than anyone else does. By sticking with this philosophy, we have built a loyal base of long-time clients who have shared our name with people they know. Our team of technology experts are dedicated to serving clients by doing that little extra, searching a little harder for answers, working with them to develop workable plans for the future, or making suggestions to help clients make use of new technology or better use of what they have. It’s that level of professional dedication we find best defines Tang Technology and sets us apart.


IT Strategy Deployment, IT Performance Improvement, IT Project Planning & Deployments, Backup & Disaster Recovery Solutions, IT Infrastructure as a Service (IaaS), Anti-spam, Anti-malware, Anti-virus Solutions, Mobile Device Management & Deployment, Virtualisation Solutions, Voice over the Internet (VoIP), Unified Communications, Wireless Solutions, Infrastructure Migration Solutions, Managed Infrastructure Solutions, Relocation Services, System Integration, Expert Guidance, SOE Development, Help Desk, Onsite Services, Server & Workstation Deployment and Training & Consulting.


See below


Apple Authorised Reseller, Apple Authorised Education Reseller Cisco Partner, Hewlett Packard Business Partner - Silver Intel Technology Provider – Gold Partner, Lenovo – Gold Partner Microsoft Online Services – Silver, Microsoft OEM System Builder – Gold QNAP Certification Program, Telstra T-Suite Partner Toshiba Phone Systems – Authorised Integrator, Ubiquiti Networks – Carrier Wireless Admin (UCWA), VMWare Solution Provider, Webroot Business Solutions


http://www.tang.com.au/


Tech Mahindra Limited ACN 092 511 558 / ABN 15 092 511 558

Contact Name: Amitabh Awasthi Direct Telephone: 0417 545 842 General Telephone: 9261 7777 Email: [email protected] Address: Level 3, 267 St. Georges Terrace, Perth Website: [email protected]

About us

Tech Mahindra represents the connected world, offering innovative and client-centric Information Technology (IT) experiences, enabling enterprises, associates and the society to Rise™. It is a USD 4.2 billion company with over 115,000 professionals across 90 countries, helping over 825 global clients including Fortune 500 companies. Tech Mahindra offers a full range of IT services to Telecom, Consulting, Application outsourcing, Infrastructure outsourcing, Engineering services, Business Process Outsourcing (BPO), Platform solutions and Mobile value-added services. Today, it is ranked among the top five IT service providers in India and is partnered with several Fortune 100 companies to deliver outstanding solutions across industries.


Verticals Serviced: Banking and Financial Services,Communication media and entertainment, Energy and Utiities (Mining), Healthcare, Hi-Tech,Manufacturing, Public Sector, Retail, Travel and Transport Core Services: Next Gen Solutions(Big Data, IoT,Smartciy). Cloud,ADMS, Enterprise Architecture design and consulting, DevOps,Infrastructure services(IaaS), Enterprise security and Risk Management, Security As A Service, Product Life Cycle Management, Business Process Outsourcing.


AS/NZS 4801 (Occupational Health & Safety), ISO9001 (Quality Management) ,ISO31000 (Risk Management),ISO14000(EnvironmentManagement),ISO20000(ServiceManagement),ISO38500:2008 (Corporate Governance),ITIL Service Management Framework V3(Service Management), PRINCE2 and PMBoK (Project Management),TOGAF/ITAM (Architecture Management), ISO27001, ISO27002, Australian Government PSPF and ISM (Information Security Management.


Tech Mahindra has strategic partnerships with over 75+ Original Equipment Manufacturers (OEM’s). Some of our key partners are HP, Dell EMC, CISCO, Intel, Alcatel Lucent, NEC, Samsung, Huawei. Tech Mahindra also has very strong partnerships with world’s leading software vendors like Microsoft, SAP, Oracle, Amazon, MuleSoft, Symantec.

itSMF Australia




Titan ICT Consultants ACN 603 280 379 / ABN 64 603 280 379

Contact Name: Mike Stegena Direct Telephone: 08 6467 0617 General Telephone: 08 6467 0600 Email: [email protected] Address: Level 5, 35 Havelock Street, West Perth 6005 Website: www.titanict.com.au

About us

Titan ICT Consultants specialises in the lifecycle of information and communications technology (ICT) – that is from strategy and architecture through to operations and maintenance. Titan ICT Consultants works with our clients to consult and design fully integrated communication and IT solutions that deliver business value. We are vendor agnostic so can truly represent the clients requirements. We reduce the risk and increase the value of ICT systems so that our clients can concentrate on optimising the value in their operations.


Post project implementation Titan ICT Consultants can provide an over-arching networks operations centre allowing for predictive and preventative monitoring of network faults or serious outages whilst also providing information to assist in the optimisation and performance of the new communications infrastructure. Clients can rely on a secure system with round the clock proactive network monitoring and management. We currently provide services to a rail operator, mining services companies and tunnel operators. Titan’s support and maintenance services cover equipment such as routers, switches (layer 2 and layer 3), firewalls, microwave and digital mobile radio systems, transmissions systems, multiplexors, optic fibre OLTE, PDH and SDH. Desktop and server installation, configuration, support and maintenance services are also provided for x86 based systems and operating systems including Microsoft Windows, Microsoft Windows Server, MS SQLServer, Office. Titan can design, install and configure bare metal and virtualised systems based on Microsoft HyperV or VMware Vsphere. Our support services are delivered using Titan’s own Support and Maintenance methodology which is modified to meet the specific requirements of the engagement and is based on ITIL principles.


ISO 9001 :2008, CCIE, CISM, MCSE


Engineers Australia (IEAust) Affiliation


http://www.titanict.com.au/


Umbrella Consulting Group ACN 100 002 855 / ABN 37 100 002 855

Contact Name: Mike Tappenden Direct Telephone: 08 6142 4707 Mobile Telephone: 0402 284 080 Email: [email protected] Address: Unit 5, 298 Vincent Street, Leederville, WA 6007 Website: www.umbrellagroup.com.au

About us

Umbrella Consulting Group is a team of highly experienced consultants who can provide their individual and combined skills and experiences, gained over the last 40+ years involvement in the IT Industry.


Capacity planning, technical audits, software evaluation, installation, maintenance and enhancements. Management of major hardware and software platform environments, including Microsoft desktop and server SOE establishment. Project Management, Systems Integration, Technical Consulting. Strategic Planning Design and coding of technical interfaces Database administration : SQL Server (including ESRI spatial), DB2


Not Applicable


Not Applicable


http://www.umbrellagroup.com.au/


Unified Systems ACN 137 637 499 / ABN 61 010 502 337

Contact Name: Julian Coyne Direct Telephone: 1300 864 343 General Telephone: 1300 864 343 Email: [email protected] Address: 16 / 1020 Wellington St, West Perth 6872 Website: www.unified.com.au

About us

Unified Systems is a proudly Western Australian digital technology company that has been delivering innovative projects and solution to clients across Australia for over a decade. We specialise in design, development and consulting on digital technology projects, from concept through to completion. We are passionate about delivering excellent outcomes to our clients, and we have the expertise, methodologies and drive to ensure consistently successful results. We believe that the key to our results is in the collaborative relationships we build and maintain with our clients. Our public sector client list includes high profile organisations around Australia including the Departments of Premier and Cabinet in WA & NSW, Department of Regional Development, Department of Finance and Services, Queensland Health, Landgate, Lotterywest and the Government Chief Information Office, among many others. Our private sector client lists includes high profile organisations including Toyota, O'Brien, INPEX and Rio Tinto.


After more than a decade of successful digital project delivery, we have the capability & experience necessary to deliver turn key solutions and services throughout the project lifecycle – from initiation through to completion. We have a vast amount of real world project experience on which to draw, in order to ensure the success of your next project. Specific services we provide under Category 3 include: Server Installation and Configuration; Application Installation and Configuration; Software Upgrades; Security Patching and Updates; Stress Testing; Scalability; Software Support for Sharepoint, Plone, Python, Zope, PHP, Javascript, Node, jQuery, HTML5 & CSS; System and Environment Testing; Performance Management; Web & Cloud Technology Optimisation; Support and Maintenance Agreements.


Not Applicable


Not Applicable

About us

UXC is the largest Australian Owned IT Services organisation, and the second largest provider of consulting services to the Australian ICT marketplace. These services are provided from the broad spectrum of capabilities within the UXC group. UXC Limited is a publicly listed ASX 300 company (www.uxc.com.au) with annual revenues of almost $600 million, a proven track record of excellence in customer delivery, outstanding business and technical depth, a strong, debt-free financial position and over 2,700 staff located in Australia.


http://www.unified.com.au/


Velrada ACN 136 050 701 / ABN 38 136 050 701

Contact Name: Dominic Nolan Direct Telephone: 0412 529 450 General Telephone: 1300 835 723 Email: [email protected] Address: Level 18, 197 St Georges Terrace, Perth 6000 Website: www.velrada.com

About us

Velrada is an award winning Australian transformational consulting firm, specialising in consulting services, enterprise solutions and digital intelligence. Over the past five years Velrada has built a strong track record working with WA state government in the end-to-end design, development and delivery of complex or highly visible ICT projects. Our team has delivered application support, solution management, business process support, data governance and quality support-related services, to a range of large-scale, complex organisations including within heavy industries such as mining, oil & gas and engineering. These projects have focussed on improving operational efficiencies and cost-effective service delivery. In addition, Velrada provides infrastructure management, monitoring and optimisation services, end-user computing, and application and technical support, with recent engagements including the design and delivery of the data centre strategy for a global EPCM provider. Our successful track record is combined with strong engagement as a preferred partner of Microsoft, Sitecore, RecordPoint, Jive, Datazen, K2 and other ICT vendors, to ensure that we are certified and highly competent in a range of technology platforms. This ensures we can provide credible and expert guidance around system functionality, design, specification and selection.


ToGAF, ITIL, Azure, AWS, data centre, applications service management, infrastructure management, cross platform, custom development, analytics, reporting, enterprise content management, enterprise data integration & management, master data management, system & environment testing, operations management.


Gold Microsoft-Certified Partner in Collaboration & Content, Business Intelligence, Customer Relationship Management, K2 Insider.


ICT partners of Microsoft, K2, Sitecore, RecordPoint, Jive, Datazen, Nintex, NextGen Group, Macquarie Telecom, NEXTDC. Velrada is affiliated at a corporate and/or individual level within a number of organisations; including Records & Information Management Professionals of Australia (RIMPA), Institute of Information Management (IIM), Microsoft User Groups – SharePoint & CRM, Change Management Institute, Project Management Institute, International Institute of Business Analysis (IIBA), Australian Information Industry Association (AIIA), Chamber of Commerce & Industry (CCI).


http://www.velrada.com/


Vizstone ACN 140 156 592 / ABN 24 140 156 592

Contact Name: Kathryn Soares Direct Telephone: 1300 849 466 General Telephone: 1300 849 466 Email: [email protected] Address: 17 Pearson Way, Osborne Park, WA 6017 Website: www.vizstone.com

About us

Vizstone is a WA based independent supplier of Managed Environment Services, ICT Business Solutions Implementation Services, plus Planning and Advisory Services. Vizstone’s 100% local presence and customer focus means that we have the people, processes, partnerships and industry alliances, to provide services in a productive, cost effective and flexible manner. Vizstones Managed Environment Services are used by 30 companies and departments in WA, ranging from 12 to 1000+ employees. Vizstones Managed Environment Services platform, processes and tools are based on recognised industry practices and global standards. Vizstone can tailor its Managed Environment Services to suite your business practices and continuity needs. Vizstone establishes trustful and effective working relationships with it Managed Environment Services customers, ensuring that their business needs are front of mind in every aspect of the service, from the simple supply of ICT Infrastructure, managed helpdesk environments, through to complex architectural re-engineering of environments and sophisticated change control. Vizstone has un-biased partnerships with many global ICT product and platform suppliers plus local ICT product suppliers. This allows Vizstone to offer Managed Environment Services, which are biased towards the needs of your business and not based on what may be the easiest or most profitable solution for Vizstone or its partners to provide.


Managed Environment Services, Help Desk, ICT Reporting, ICT Infrastructure, Racks, Blades, Servers, Storage, UPS, Communications, Switching, Routing, VOIP, Firewalls, Wireless, Video Conferencing, WAN Accelerators, Compression, Messaging & Collaboration, Antivirus, SPAM & Filtering, Disaster Recovery, Virtualisation, Desktop Engineering, System Engineering, Solutions Architecture, Service Delivery Management, Server Monitoring, Network Monitoring, Licence Management, Asset management, ICT Auditing, Microsoft Server Operating Systems, Microsoft Desktop Operating Systems, Unix, Solaris, Linus, BSD, IOS.


Juniper, Oracle, Aruba, Riverbed, Microsoft, Cisco, HP, VMware, Blue Coat, Citrix, CommVault, EMC, Extreme Networks, Hitachi, Kaseya, Symantec, Trend Micro, Websense, Mobile Iron, Palo Alto, ITIL, ITSM, PRINCE2. MCSA, MCP, MCITP, VCP, MCTS, MCSE, MCDST, CCNP, CCNA, CCDP, CCEA, HP MASE.


Vizstone partners with Oracle, Juniper Networks, Riverbed, HP, Aruba, Palo Alto, Microsoft, Citrix, VMware, Cisco, Trend Micro and others.


http://www.vizstone.com/


Winthrop Australia ACN 009 060 084 / ABN 74 043 852 709

Contact Name: Cedric Celestine Direct Telephone: 08 6488 7166 General Telephone: 08 6488 2777 Email: [email protected] Address: Hackett entrance #2 Level 1, Guild commercial centre Crawley 6009 Website: www.winaust.com.au

About us

Winthrop Australia has over 19 years experience, in the government, education and corporate arena, providing IT consultancy services to various organisations. The diverse expertise of Winthrop Australia’s staff and their commitment to ICT Best Practice methodologies mean that we can provide a range of services that meet current and future ICT needs of organisations.


• ICT Planning Services - Winthrop Australia provides project and strategic ICT planning services to organisations so that they can readily achieve business goals through the use of technology.

• Network Services Delivery – Winthrop Australia provides planning, procurement and deployment of Local Area Networks, Wireless Networks and associated services.

• Server and Storage Deployment – Winthrop Australia provides planning, procurement, deployment and maintenance of server and storage solutions. Winthrop Australia has expertise in both Microsoft and Apple server solutions along with Virtualisation and SAN storage.

• Desktop Management Services - Winthrop Australia provides SOE (Standard Operating Environment) delivery and deployment services for both PC and Apple desktops, notebooks and mobile devices including tablets and iPads.

• Repairs and Maintenance – Winthrop Australia’s repair centre has qualified staff to provide warranty and non-warranty repairs to Lenovo, Samsung and Apple equipment.


Microsoft - Silver certified partner, Citrix – Silver Cisco – Select, HP Australia – Silver Apple – Certified Technical Coordinator, Professional Development Ruckus - BigDog , VMware - Professional


Microsoft, Citrix , Cisco, HP Australia, Apple, Hitachi Data Systems, Lenovo, Trend Micro, Hitachi Data Systems , Ruckus , Vmware


http://www.winaust.com.au/


Zetta ACN 106 003 490 / ABN 69 106 003 490

Contact Name: [email protected] Direct Telephone: 08 9488 9500 General Telephone: (08) 9488 9500 Email: [email protected] Address: Level 6, 10 William St Perth 6000 Website: www.zetta.com.au

About us

Zetta is an Australian, privately held company established in August 2003. We employ over 150 highly skilled ICT services staff and offer services specialising the in the design, commissioning and management of ICT Infrastructure. Zetta provides services to transform and manage your ICT infrastructure leveraging our own Australia wide high speed network, hosting and cloud platform solutions combined with the best public cloud offerings in the market. No matter how far along the journey to the cloud your organisation is, we have the complete toolset to assist you to navigate a successful transformation to a modern, cloud enabled future.


Zetta provides a diverse range of flexible Managed ICT Services, our focus is the client and our approach is personable. Our proven solutions and experience allows us to manage the most complex enterprise environments efficiently, safely and securely, allowing you to put the focus back on your core business and strategic operations. Other Services offered include Solution Architecture; Network; Data Centre to Cloud; End User Computing and Productivity; Applications Management and Development; Unified Communications and Managed Services. We have a proven track record of providing ICT services across a wide range of industry verticals including Government; Mining, Oil and Gas; and Finance. Zetta has experience offering services to customers ranging from medium to enterprise sized organisations. Zetta owns and operates a cloud platform called ZettaGrid offering cloud IaaS, PaaS and via data centres in Perth, Sydney and Melbourne with high speed interconnects and MPLS and Ethernet connectivity provisioning services.


Zetta holds certifications and qualifications in; ISO 9001:2008 Quality Management; PCI DSS Compliant; AGIMO Federal Govt. Data Centre as Service Multi-Use List Member; VMware Partner of the Year 2013; Veeam Partner of the Year 2011 and 2014; and Microsoft Partner Awards Australian Finalist 2009 and 2014.


Not Applicable



http://www.zetta.com.au/

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