cult fiction: collaboration makes public sector services better
TRANSCRIPT
@blangry
Alex Blandford
CULT FICTION
FIRST: ALL THE WARNINGS
I AM NOT AN EXPERT
ETHNOCENTRISM
CARGO CULTS
“…cargo cults do not exist, or at least their symptoms vanish
when we start to doubt that we can arbitrarily extract a few features from context and label them an institution”
SOMETHING COMPLETELY DIFFERENT
(MOSTLY)
THE POWER OF NIGHTMARES
LOCAL GOVERNMENT
POO & POTHOLES
EVALUATE! EVALUATE!
#broke
CAN WE EVER ESCAPE POWER?
LOL, NO
WE NEED TO ACKNOWLEDGE POWER AND WORK TOGETHER
SILOS ARE THE NATURAL PREDATOR OF USER FACING SERVICES
OUR RESEARCH IS A SECRET THAT WE KEEP
FROM EACH OTHER
YES, YES, THIS IS ALL VERY
BUSINESS BUT WHAT ABOUT
DESIGNERS AND RESEARCHERS?
TREAT GOVERNMENT AS AN OPEN SOURCE
PROJECT
WHAT FEATURES OF OPEN SOURCE PROJECTS TO REPLICATE?
WHAT TO AVOID?
CARGO CULTS && SITUATIONAL AWARENESS
THANKS! ANY QUESTIONS?