cultivating empathy - the most important feature you can provide to your team, company and customers...
TRANSCRIPT
Cultivating Empathy
beckstei
Why Empathy Matters
enerva
Design with Empathy
infrogmation
It’s About You, Too…
ladydragonflyherworld
Empathy is a Choice
danmoyle
Not an Innate Skill
jakerust
Practice Active Listening
aloshbennett
Read Fiction
calliope
Be Curious
Avoid Assumptions
eleaf
130132803@N07 Be Explicit
Be Inclusive
Discourage HiPPOing
nilsrinaldi
alyssafilmmaker
Don’t Flip the Bozo Bit
rosauraochoa
Make It Truly OK
to Fail
86979666@N00
Thank You!
References• Empathy is Actually a Choice, New York Times,
July 10, 2015, http://www.nytimes.com/2015/07/12/opinion/sunday/empathy-is-actually-a-choice.html
• How Does Fiction Reading Influence Empathy? An Experimental Investigation on the Role of Emotional Transportation, Bal and Veltkamp, http://journals.plos.org/plosone/article?id=10.1371/journal.pone.0055341
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