culture - georgia state university - georgia state universityqmdkdl/ib871/culture.pdf · 5 what is...
TRANSCRIPT
1
CULTURE
2
Questions
z Does culture matter?
3
Questions
z Does culture matter?
Business is Business
all over the world
Cultural differences
explain everything
Cultural differences
explain everything
Computer subculture
is the same all overthe world
4
What is Culture?
5
What is Culture?
z … provides members with images of theirbasic concerns, principles, ethics, andbodies of manners, rituals, ideologies,strategies, and tactics of self-survivalincluding certain notions of good deedsand bad, various forms of folklore andlegends …
6
What is Culture?
z … The way we give logic to the worldbegins at birth with the gestures, words,tone of voice, noises, colors, smells, andbody contact we experience. . . . Ourculture is what is familiar, recognizable,habitual. It is “what goes withoutsaying.” Van Maanen & Laurent, The flow of cultures in Organizaition, Theory, andthe multinational croproation, NY, 1993 by Ghoshal and Westney.
7
Are there Types of CULTURE?
8
Are there Types of CULTURE?
z Within national boundariesz Cultural attributes which cross boundaries
y Araby Latin America
z Some nations have strong internal culturaldifferencesy Canada (English and French)y India (14 official languages in India &
hundreds of dialects)
9
Are there Types of CULTURE?
z Most nations have intra-regionaldifferencesy United States: Northeast, West, Southy Germany
10
Are there Types of CULTURE?
z Corporate culturey Proctor & Gambley Microsofty Micheliny Toyota
11
Are there Types of CULTURE?
z Professional culturey Highly structured formal educationy On-going professional activitiesy Cross over national cultures
12
Can Culture be Managed?
13
Can Culture be Managed?
z Contrasting views of the Worldy Organization HAS culture
y Organization IS culture
14
Dimensions ofNational Culture
z Hofstede’s dimensionsy Revering hierarchyy Individualism / collectivismy Taking care of businessy Risk avoidancey Long term orientation
15
HOFSTEDE’S STUDY
z 1980 modelz 116,000 questionnaires in 50 countries (plus 3
national groups)z Conducted over time -- 1968 & 1973z One of the 1st empirical studies of culture in
organizationsz One of the 1st major surveys to substantiate
cultural dimensionsz Defines national culture through 4 (5)
dimensions
16
Revering Hierarchy:Israel 13 rank and class are less important
Germany 35
Netherlands 38
USA 40
Japan 54
France 68
Hong Kong 68
India 77
West Africa 77
Indonesia 78
China 80
Russia 95 rank and class are very important
17
Individualism-Collectivism:USA 91 Highly individualistic
Netherlands 80
France 71
Germany 67
Israel 54
Russia 50
India 48
Japan 46
Hong Kong 25
China 20
West Africa 20
Indonesia 14 Highly collectivistic
18
Taking Care of Business:Japan 95 Tough values
Germany 66
USA 62
Hong Kong 57
India 56
China 50
Israel 47
West Africa 46
Indonesia 46
France 43
Russia 40
Netherlands 14 Paternalistic values
19
Risk Avoidance:Japan 92 Avoid risk
Russia 90
France 86
Israel 81
Germany 65
China 60
West Africa 54
Netherlands 53
Indonesia 48
USA 46
India 40
Hong Kong 29
20
Long-term Orientation:China 118 future orientation
Hong Kong 96
Japan 80
India 61
Netherlands 44
Germany 31
France 30
USA 29
Indonesia 25
West Africa 16
Russia 10 past and/or present orientation
Israel N/A
21
Cultural Difference:•Pakistan•Venezuela•Hong Kong•China•Japan•Brazil•Singapore•Spain•France
•Australia•India•Belgium•Italy
•Canada•UK•Sweden•Germany•USA•Netherlands
22
Dimensions ofNational Culture
z Hall’s dimensions (1959, 1976)y Space
23
Dimensions ofNational Culture
z Hall’s dimensions (1959, 1976)y Spacey Material Goods
24
Dimensions ofNational Culture
z Hall’s dimensions (1959, 1976)y Spacey Material Goodsy Friendship
25
Dimensions ofNational Culture
z Hall’s dimensions (1959, 1976)y Spacey Material Goodsy Friendshipy Time
26
Dimensions ofNational Culture
z Hall’s dimensions (1959, 1976)y Spacey Material Goodsy Friendshipy Timey Agreement
27
High-context vs. Lowcontext Communication
High Context(implicit)
JapaneseArabLatin
ChineseMediterraneanIndian
Low Context(explicit)
AmericanEnglish
German Scandinavian