cumbria quality of life survey 2006 whitehaven nmia report

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Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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Page 1: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

Page 2: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

2

Part 1: Key findings

Page 3: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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Key findings (1) – quality of life

There are marked differences in perceptions of quality of life and local service delivery between Cumbria as a whole and the economically deprived Neighbourhood Management Initiative Areas (NMIAs). A challenge for the Council and its partners will be to narrow this often considerable gap.

Levels of satisfaction with the local area are lower in the NMIAs than in the County generally - 88% of Cumbria residents say they are satisfied, compared to 77% in Whitehaven NMIA, 79% in Workington NMIA, and 61% in Barrow NMIA.

Nonetheless, these levels of satisfaction are consistent with what would be expected for economically disadvantaged areas, such as those found in previous Ipsos MORI research in the 39 deprived New Deal for Community areas across England.

Whitehaven residents score lower on many health indicators - happiness, state of health, disability, smoking and diet – than do residents elsewhere in the County.

Page 4: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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Key findings (2) – crime and safety

Levels of economic deprivation (using the Indices of Multiple Deprivation) appear to be linked with perceptions of quality of life. Of Cumbria’s three NMIAs, residents in Whitehaven generally score higher on quality of life and service satisfaction indicators than those in Workington or Barrow, which is likely to reflect lower levels of economic deprivation in Whitehaven than in Workington, and in turn, lower levels in Workington than in Barrow.

Fear of crime is less pronounced in Whitehaven than it is in Workington or Barrow NMIAs, but it is nonetheless higher than in the County as a whole. 32% of Whitehaven residents say they feel unsafe in their local area outside after dark – while this figure is comparable to the national average of around three in ten people (British Crime Survey 2005/6), it is higher than in the County generally (21%).

Anti-social behaviour (ASB) is a key concern for residents in the NMIAs – and NMIA residents feel less well informed about what is being done to combat it than those in Cumbria generally do. Addressing ASB issues visibly, and communicating to residents that action is being taken, will be important challenges for the Council and partner agencies dealing with ASB in Cumbria.

Page 5: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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Key findings (3) – participation

Feelings of community cohesion and involvement are broadly weaker in the NMIAs than in Cumbria overall. In Whitehaven, residents are as likely to feel they belong in the local area as those in the County generally, but they are less likely to trust most people locally (46% agree in Whitehaven, compared with 63% in Cumbria overall). Almost half of Whitehaven residents believe people in their neighbourhood are able to influence local decision-making by working together - only slightly lower than the proportion of Cumbria residents taking this view.

Levels of volunteering in Whitehaven NMIA (20% volunteering in the last year) are lower than those for Cumbria residents generally (35%) - national survey data showing around a quarter of people volunteering nationally also suggests that volunteering levels are low in Whitehaven (Ipsos MORI Social Issues Omnibus, 2006).

Many Whitehaven residents state they are keen to have more of a say in Council decisions, with a third giving this view, compared to around one in five residents nationally (source: Ipsos MORI research for the DCLG). It is worth mentioning, however, that previous Ipsos MORI research has shown residents tend to ‘overclaim’ in terms of their actual willingness to get involved.

Page 6: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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Key findings (4) - liveability

A key aspect for the Neighbourhood Management Team in Whitehaven NMIA to address is that Whitehaven residents are more likely than those in Cumbria overall to say their local area has got worse in recent years, both in general and in regard to crime and safety specifically.

Liveability issues such as clean streets are an important driver of residents’ satisfaction with the local area. This is illustrated by the finding that those residents (three in ten) who believe their local area has got worse in recent years give liveability issues as their main reason for this view. This is consistent with recent analysis published by Ipsos MORI suggesting that ‘physical capital’ has a clear relationship with quality of life in Britain.

In this context, improving the cleanliness of streets, dealing with litter and road and path maintenance are likely to drive up satisfaction with the Council among Whitehaven NMIA residents.

Page 7: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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Key findings (5) – service delivery

Whitehaven NMIA residents’ priorities for service delivery differ from those of Cumbria residents overall. While improving the availability of activities for teenagers and road and pavement repairs are key priorities in Whitehaven as they are in the County generally, job prospects are also felt to be a key priority, while affordable decent housing is seen as a much less important priority than it is in the County as a whole. Broadly speaking, Whitehaven NMIA residents who use local services and facilities think service delivery in the local area is good. User satisfaction is particularly high with libraries and fire and rescue services, which often attract high levels of satisfaction. In addition, Whitehaven NMIA service users are more satisfied with many local services than are those in Cumbria generally: libraries, opportunities for adult education and leisure facilities for young people. The services or facilities that Whitehaven NMIA users are most dissatisfied with are public toilets, the availability and quality of dentists and children’s playgrounds and play areas. Residents are less satisfied with these three facilities, local bus services and the number and quality of parks and green spaces than are those in Cumbria overall.

Page 8: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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Context - Neighbourhood Management Initiative Areas

Under The Neighbourhood Renewal Initiative (NRI) selected areas with particularly high levels of deprivation come under special management within Local Authorities.

Objectives of NMIAs: To improve quality of life for people living in the most

disadvantaged neighbourhoods within Local Authorities; and, To ensure their service providers are more responsive to

neighbourhood needs and improve their deliverability.

A Neighbourhood Manager is appointed who liaises with public, private and voluntary organisations to improve the quality of local services.

A Neighbourhood Management Board is established which advises the Manager.

Page 9: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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Interpretation of the data

A sample, not the entire population of Whitehaven NMIA, has returned a survey questionnaire. All results are therefore subject to sampling tolerances, and not all differences between percentages are statistically significant. As a guide, when comparing Cumbria against the NMIAs there needs to be a difference of 5 percentage points for that difference to be statistically significant.Data have been weighted to the known demographic profile of the area from the 2001 Census and to account for relative differences in the population size of districts.Where percentages do not sum to 100, this may be due to computer rounding, the exclusion of ‘don’t know’ categories, or it being possible to give multiple answers to that question.In this headline report, reference is made to ‘net’ figures. This represents the balance of opinion on attitudinal questions, and provides a useful means of comparing the results for number variables. For example, if 40% of residents are satisfied and 25% dissatisfied, the ‘net satisfaction’ figure is +15 points. Caution should be taken when making comparisons with national data such as the British Crime Survey due to the different methodologies used.

Page 10: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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Interpretation of the data

A sample, not the entire population of Whitehaven NMIA, has returned a survey questionnaire. All results are therefore subject to sampling tolerances, and not all differences between percentages are statistically significant. As a guide, when comparing Cumbria against the NMIAs there needs to be a difference of 5 percentage points for that difference to be statistically significant.Data have been weighted to the known demographic profile of the area from the 2001 Census and to account for relative differences in the population size of districts.Where percentages do not sum to 100, this may be due to computer rounding, the exclusion of ‘don’t know’ categories, or it being possible to give multiple answers to that question.In this headline report, reference is made to ‘net’ figures. This represents the balance of opinion on attitudinal questions, and provides a useful means of comparing the results for number variables. For example, if 40% of residents are satisfied and 25% dissatisfied, the ‘net satisfaction’ figure is +15 points.Caution should be taken when making comparisons with national data such as the British Crime Survey due to the different methodologies used.

Page 11: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

11

Part 2: Liveability in Whitehaven NMIA

Page 12: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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Quality of Life (1)

Level of crime

Health services

Clean streets

Job prospects

Affordable housing

CumbriaWhitehaven NMIA

28%

28%

27%

22%24%

13%

53%

50%

46%

44%

38%

31%

18%

22%

55%

48%

50%

35%

34%

39%

Q Thinking generally, which of the things below would you say are most important in making somewhere a good place to live?

Education provision

Public transport

Facilities for young children

Shopping facilities

Activities for teenagers

Base: 2,133 Cumbria residents; 608 Whitehaven NMIA residents

% Top ten mentions

Page 13: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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Quality of Life (2)

CumbriaWhitehaven NMIA

28%

28%

27%

22%

24%

13%

66%

49%

52%

36%

37%

31%

23%

31%

26%

18%

31%

38%

44%

46%

50%

53%

39%

34%

35%

50%

48%

55%

22%

18%

Q Thinking generally, which of the things below would you say are most important in making somewhere a good place to live?

Base: 2,133 Cumbria residents; 608 Whitehaven NMIA residents; 1,137 BVPI 2003/04 residents

2003/04 Cumbria BVPI

Level of crime

Health services

Clean streets

Job prospects

Affordable housing

Education provision

Public transport

Facilities for young children

Shopping facilities

Activities for teenagers

Page 14: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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Improvements to the local area

Cumbria

Whitehaven NMIA

23%

23%

23%

21%

11%

28%

37%

37%

34%

36%

29%

21%

30%

29%

11%

28%

52%

43%

35%

33%

33%

30%

38%

26%

50%

34%

37%

21%

26%

19%

Q And thinking about this local area, which of the things below, if any, do you think most need improving?

Base: 2,133 Cumbria residents; 608 Whitehaven NMIA residents; 1,137 BVPI 2003/04 residents

% Top ten mentions2003/04 Cumbria BVPI

Activities for teenagers

Road/pavement repairs

Level of crime

Clean streets

Job prospects

Facilities for young children

Cultural facilities

Public transport

Wage levels/cost of living

Affordable housing

Page 15: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

15

0

10

20

30

40

50

60

0 10 20 30 40 50 60

Importance vs. need for improvement

Access to nature

Activities for teenagers

% Most need improving

% Most important

Affordable decent housing

Clean streets

Community activitiesCultural facilities

Education provision

Facilities for young children

Health services

Job prospects

The level of crime

Level of pollutionTraffic congestion

Parks/ open spaces

Public transport

Race relations

Road and pavement repairs

Shopping facilities

Sports and leisure facilities

Wage levels/local cost of living

Base: 608 Whitehaven NMIA residents

Page 16: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

16

13%

64%

15%4%

4%

Sat%

Not sat%

Whitehaven NMIA

77 19

Cumbria 88 8

Satisfaction with local area

Very satisfied

Don’t know/not stated

Not very satisfied

Fairly satisfied

Not at all satisfied

Q Overall how satisfied are you with your local area as a place to live?

Base: 2,133 Cumbria residents; 608 Whitehaven NMIA residents

Page 17: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

17

Q Overall how satisfied are you with your local area as a place to live?

Satisfaction with Cumbria and NMIAs

58%

79%

65%

27%

Workington NMIA

±% Net satisfied

Cumbria

Whitehaven NMIA

Barrow NMIA

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

Page 18: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

18

60

65

70

75

80

85

90

0 10 20 30 40 50 60

Satisfaction vs. deprivation

IMD score

% Satisfaction

Workington NMIA

Whitehaven NMIA

Barrow NMIA

Cumbria

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

Page 19: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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Q On the whole, do you think over the last 3 years your local area has got better, got worse or stayed the same?

Changes in local area

7

7

15

13

65

59

43

27

19

19

32

56

% Better % Worse% Same

Workington NMIA

Cumbria

Whitehaven NMIA

Barrow NMIA

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

Page 20: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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Comments about local area

Q Why do you say the local area has got worse?

Base: 608 Whitehaven NMIA residents

Most frequent responses: Environment (20%) Crime and safety (18%)Children/young people (10%)

Q Why do you say the local area has got better?Most frequent responses: Housing and business development (2%)

Local amenities and facilities (2%) Environment (2%)

Further responses: Transport (8%)Local amenities and facilities (6%) Community (4%)Housing and business development (4%)Other negative comments (10%)

Further responses: Community (1%) Other positive comments (4%)

Page 21: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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16%

30%29%

13%10%

2%

Agree%

Disagree%

Gender

Male 16 50

Female 20 34

Age

16-34 12 49

35-54 20 43

55+ 22 34

Working status

Working 15 44

Not working 21 40

Influence over decision-making (1)

Strongly agree

Strongly disagree

Neither/nor

Agree

Disagree

Q To what extent do you agree with the following statements?‘I can influence decisions that affect my local area’

Base: 608 Whitehaven NMIA residents

Not stated

Page 22: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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Influence over decision-making (2)

Q To what extent do you agree with the following statement?‘I can influence decisions that affect my local area’

% Agree% Disagree

Workington NMIA

Cumbria

Whitehaven NMIA

Barrow NMIA

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

44

39

46

18

20

18

19

42

Page 23: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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Interest in the Council and decision-making

I’m not interested in what the council does, or whether they do their job

I’m not interested in what the council does as long as they do their job

Q Which of these statements below comes closest to your own attitudes towards your district and county council?

I like to know what the council is doing, but I'm happy to let them get on with their jobI would like to have more of a say in what the council does

I already work for, or am involved with, the council

Don’t know/not stated

2%

12%

42%

34%

3%

8%

1%

8%

43%

38%

4%

6%

CumbriaWhitehaven NMIA

Base: 2,133 Cumbria residents; 608 Whitehaven NMIA residents

Page 24: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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41%

27%

31%

40%

30%

39%

29%

Involvement with the Council (1)

Male

Female

Q Which of these statements below comes closest to your own attitudes towards your district and county council? All those agreeing with: ‘I would like to have more of a say in what the council does, and the services it provides’

Gender

Age

Working status

Working

Not working

16-34

35-54

55+

Base: 608 Whitehaven NMIA residents

Page 25: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

25

34%

38%

29%

46%

Q Which of these statements below comes closest to your own attitudes towards your district and county council? All those agreeing with: ‘I would like to have more of a say in what the council does, and the services it provides’

Involvement with Council (2)

Workington NMIA

Cumbria

Whitehaven NMIA

Barrow NMIA

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

Page 26: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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Part 3: Community and Safety

Page 27: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

27

19

158

2011

108

4551

4248

4663

6164

23

Attitudes to neighbourhood (1)

By working together people in my neighbourhood can influence decisions that affect their neighbourhood

% Agree

I trust many or most of the people locally

I feel I belong to my local area

% Disagree

In my local area people from different backgrounds get on well together (e.g. race, disability, social group)

Q To what extent do you agree with the following statements?

Cumbria

Whitehaven NMIA

Cumbria

Whitehaven NMIA

Cumbria

Whitehaven NMIA

Cumbria

Whitehaven NMIA

Base: 2,133 Cumbria residents; 608 Whitehaven NMIA residents

Page 28: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

28

Attitudes to neighbourhood (2)

Q To what extent do you agree with the following statement?‘By working together people in my neighbourhood can influence decisions that affect their neighbourhood’

±% Net agree

23%

32%

27%

22%

Workington NMIA

Cumbria

Whitehaven NMIA

Barrow NMIA

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

Page 29: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

29

Attitudes to neighbourhood (3)

Q To what extent do you agree with the following statement?‘I trust many or most of the people locally’

±% Net agree

26%

52%

18%

1%

Workington NMIA

Cumbria

Whitehaven NMIA

Barrow NMIA

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

Page 30: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

30

28%

34%

12%

7%

16%

Time spent on voluntary work

Less than 2 hours

2-5 hours

Q If you have volunteered during the last year, roughly how many total hours have you volunteered, on average, per week?

6-9 hours

10-13 hours

14 hours plus

‘Volunteered during the past year’

Yes 20%

No 75%

Base: All those who say they have volunteered in the last year (124)

Page 31: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

31

49

71

76

30

48

24

19

67

Fear of crime

% Not worried % Worried

Q How worried are you about being a victim of any type of crime in your local area?

Workington NMIA

Cumbria

Whitehaven NMIA

Barrow NMIA

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

Page 32: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

32

18%

12%

18%

26%

Having been a victim of crime

Q Have you been a victim of any type of crime in the past 12 months?

% ‘Yes’

Workington NMIA

Cumbria

Whitehaven NMIA

Barrow NMIA

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

Page 33: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

33

0

10

20

30

0 10 20 30 40 50 60

Crime and deprivation

IMD score

% Victim of crime

Workington NMIAWhitehaven NMIA

Barrow NMIA

Cumbria

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

Page 34: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

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Q How safe or unsafe do you feel in your local area, i.e. the area within 15-20 minutes of your home?

32%

85%

88%

95%

Cumbria%

+55

+94

+95

+92

Perceptions of safety in local area

Outdoors after dark

±% Net safe

Indoors after dark

Outdoors during the day

Indoors during the day

Base: 2,133 Cumbria residents; 608 Whitehaven NMIA residents

Page 35: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

35

40

45

50

55

60

65

70

75

80

10 15 20 25 30 35 40 45 50 55 60

Safety in local area

% Feeling safe outdoors after dark

Workington NMIA

Whitehaven NMIA

Barrow NMIA

IMD 2004 deprivation

Cumbria

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

Page 36: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

36

Change in local area with regard to crime and safety

Q In terms of crime and safety, do you feel in the last 3 years your local area has got better, worse or stayed the same?

8

5

21

11

67

53

49

24

17

19

27

59

% Better % Worse% Same

Workington NMIA

Cumbria

Whitehaven NMIA

Barrow NMIA

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

Page 37: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

37

Anti-social behaviour (1)

Q How much of a problem do you feel that the following are in your local area?

12

14

17

18

23

26

40

25

21

36

41

41

40

31

42

39

34

27

25

16

39

% Not a problem % A serious problem% A minor problem

Base: 608 Whitehaven NMIA residents. Note: the chart does not include don’t know or not stated

Crimes against your property

Parents not taking responsibility for the behaviour of their children

People not treating other people with respect and consideration

People dealing drugs

Teenagers hanging around on the streets

People using drugs

People being drunk or rowdy in public places

Page 38: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

38

Anti-social behaviour (2)

Q How much of a problem do you feel that the following are in your local area?

51

52

56

54

64

64

28

21

19

20

7

7

13

7

5

4

4

8

Noisy neighbours or loud parties

People being attacked because of their skin colour, ethnic origin or religion

People sleeping rough on the streets

Abandoned or burnt-out cars

Deliberate rubbish/wheelie bin fires

Door step crimes

% Not a problem % A serious problem% A minor problem

Base: 608 Whitehaven NMIA residents. Note: the chart does not include don’t know or not stated

Page 39: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

39

3

2

2

2

17

20

26

16

45

40

40

28

27

23

34

8

15

8

8

36

Tackling anti-social behaviour

% Not very well informed

% Don’t know/ not stated

% Not well informed at all

% Very well informed

% Fairly well informed

Q How well informed do you feel about what is being done to tackle anti-social behaviour in your local area?

Workington NMIA

Cumbria

Whitehaven NMIA

Barrow NMIA

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

Page 40: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

40

Effectiveness of the criminal justice system

% Not very effective

% Don’t know/ not stated

% Not at all effective

% Very effective

% Fairly effective

Q How effective do you feel the criminal justice system in Cumbria is in bringing offenders to justice?

3

1

3

3

29

28

29

27

35

36

32

19

13

19

24

15

25

12

13

32

Workington NMIA

Cumbria

Whitehaven NMIA

Barrow NMIA

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

Page 41: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

41

Part 4: Environment, Local Services and Transport

Page 42: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

42

Environmental issues (1)

Q How big a problem do you think the following environmental issues are in your local area?

10

10

22

27

24

42

43

42

36

44

44

30

30

24

42

Dog fouling

Rubbish and litter lying around

Roads and footpaths in poor condition

Pavements blocked by parked cars

Vandalism, graffiti and other deliberate damage to property or vehicles

% Not a problem % A serious problem% A minor problem

Base: 608 Whitehaven NMIA residents. Note: the chart does not include don’t know or not stated

Page 43: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

43

Environmental issues (2)

Q How big a problem do you think the following environmental issues are in your local area?

40

42

38

58

51

29

40

17

14

25

14

6

5

4

11Noise pollution

State of the local river/ stream

Neglected or derelict buildings or land

Air quality and traffic pollution

The appearance or location of new developments

% Not a problem % A serious problem% A minor problem

Base: 608 Whitehaven NMIA residents. Note: the chart does not include don’t know or not stated

Page 44: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

44

17

2

12

16

1

28

6

10

11

83

73

73

71

67

58

57

57

53

48

10

Satisfaction with local services/ facilities (all residents) (1)

% Satisfied % Dissatisfied

Q How satisfied are you with the following services or facilities in your local area? ±% Net

Whitehaven NMIA

±% Net Cumbria

Base: 2,133 Cumbria; 608 Whitehaven NMIA residents. Note: the chart does not include don’t know or not stated

Libraries

Fire/rescue services

Hospitals

GPs

Number of parks/green spaces

Quality of parks/green spaces

56 55

Local primary schools

Opportunities for adult education

Local secondary schools

Appearance of streets etc

73 70

59 70

71 66

51

51 52

57 50

37 38

43 40

29 40

61

Page 45: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

45

Satisfaction with local services/ facilities (all residents) (2)

Q How satisfied are you with the following services or facilities in your local area? ±% Net

Whitehaven NMIA

±% Net Cumbria

34

31

23

29

6

53

30

57

47

44

44

40

38

36

33

29

17

18

% Satisfied % Dissatisfied

Local bus services

Local train services

Children’s playgrounds/play areas

Public toilets

Leisure facilities for young people

Leisure facilities for adults

Suitable housing

Social services

Dentists

13 14

29 29

16 30

9 31

11 -8

-20 -4

30 24

-2 2

-40 -13

Base: 2,133 Cumbria; 608 Whitehaven NMIA residents. Note: the chart does not include don’t know or not stated

Page 46: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

46

8

5

11

13

17

19

19

94

89

87

87

84

81

79

79

3

Satisfaction with local services/ facilities among users (1)

Base: All users. Base sizes in brackets above. * Small base size

Q How satisfied are you with the following services or facilities in your local area? ±% Net

Whitehaven NMIA

±% Net Cumbria% Satisfied % Dissatisfied

Libraries (328) 91 84

Fire/rescue services (32)* 82 86

Hospitals (454) 61 64

GPs (540) 75 73

Number of parks/green spaces (313) 71 80

Quality of parks/green spaces (313) 64 72

Opportunities for adult education (78)

Leisure facilities for adults (177)

81 55

60 56

Page 47: Cumbria Quality of Life Survey 2006 Whitehaven NMIA Report

47

Satisfaction with local services/ facilities among users (2)

Base: All users. Base sizes in brackets above.

Q How satisfied are you with the following services or facilities in your local area? ±% Net

Whitehaven NMIA

±% Net Cumbria% Satisfied % Dissatisfied

22

26

35

43

49

66

76

74

71

59

54

49

30

10Social services (91) 66 64

Train services (230) 52 50

Children’s playgrounds/ play areas (188)

Bus services (332)

Leisure facilities for young people (113)

24 34

Public toilets (249) -36 -5

45 26

11 50

Dentists (348) * 11

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85

227

106

207

8178

7482

6671

7174

16

410

2221

719

10

Forms of transport

Q Please list your main form of transport for different journeys on a typical weekday:

Pedestrian/cyclistCar/motorbikePublic transport

Work

Leisure

Medical/ clinic

Shopping

Whitehaven NMIA (269)

Cumbria (1,178)

Whitehaven NMIA (572)

Cumbria (2,202)

Whitehaven NMIA (464)

Cumbria (1,861)

Whitehaven NMIA (508)

Cumbria (1,830)

Base: All those who travel. Base sizes in brackets above.

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35%

65%

52%

77%

22% 21%16%

9% 8% 9%

46%

5%

19%

2%10%

4%

Work (254)

Shopping (560)

Leisure (407)

Medical/clinic (466)

Distances travelled

Q Please list how many miles you travel for different journeys on a typical weekday:

5-8 miles3-4 milesUnder 3 miles

Base: All those who stated how far they travel. Base sizes in brackets above.

More than 8 miles

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33%

1%

10%7%

62%

41%

66%

6%4% 3% 5%2%3% 1%

4%1%

28% 26%26%22% 19%

6%12%10%

Work (384)

Shopping (568)

Leisure (454)

Medical/clinic (506)

Time travelled

Q Please list how much time it takes you to travel for different journeys on a typical weekday:

15-29 mins>15 minsNone

Base: All those who stated how far they travel. Base sizes in brackets above.

30-59 mins 1-2 hours <2 hours

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Part 5: Health and Well-being

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Happiness

% Neither/nor % Very unhappy% Unhappy% Very happy % Happy

Q Taking all things together, would you say in general you are…?

14

20

12

11

50

57

58

51

28

22

28

5

3

4

8

1

1

16

Workington NMIA

Cumbria

Whitehaven NMIA

Barrow NMIA

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

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60

65

70

75

80

10 15 20 25 30 35 40 45 50 55 60

Happiness and deprivation levels

IMD score

% Happy/very happy

Workington NMIA

Whitehaven NMIA

Barrow NMIA

Cumbria

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

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Health

% Fair % Very bad% Bad% Very good % Good

Q Over the last 12 months, would you say that on the whole your health has been…

17

22

15

16

38

42

35

36

28

32

30

12

6

12

14

4

1

4

3

25

Workington NMIA

Cumbria

Whitehaven NMIA

Barrow NMIA

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

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40

45

50

55

60

65

70

10 15 20 25 30 35 40 45 50 55 60

Health and deprivation levels

IMD score

% Good/very good

Workington NMIA

Whitehaven NMIABarrow NMIA

Cumbria

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

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74

82

88

33

22

16

9

65

Disability

Whitehaven NMIA

Cumbria

Q Do you have any long term illness, health problem or disability which limits your daily activities or the work you can do?

Q Do you think of yourself as a disabled person?% Yes % No

Whitehaven NMIA

Cumbria

Long term illness, health problem or disability

Think of yourself as a disabled person

Base: 2,133 Cumbria residents; 608 Whitehaven NMIA residents

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Smoking

Q Do you smoke cigarettes at all nowadays?

% ‘Yes’

42%

33%

49%

47%

Workington NMIA

Cumbria

Whitehaven NMIA

Barrow NMIA

Base: All who have ever smoked cigarettes, cigars or other tobacco products: 1,038 Cumbria; 342 Whitehaven NMIA; 371 Workington NMIA; 404 Barrow NMIA residents NMIA; 404 Barrow NMIA residents

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30

35

40

45

50

10 15 20 25 30 35 40 45 50 55 60

Smoking and deprivation levels

IMD score

% Who smoke cigarettes now

Workington NMIA

Whitehaven NMIA

Barrow NMIA

Cumbria

Base: All who have ever smoked cigarettes, cigars or other tobacco products: 1,038 Cumbria; 342 Whitehaven NMIA; 371 Workington NMIA; 404 Barrow NMIA residents NMIA; 404 Barrow NMIA residents

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Q On a typical day, how many portions of fruit and vegetables do you eat?

Diet

5+Less than 4

82%

69%

78%

83%

15%

28%

19%

14%

Workington NMIA

Cumbria

Whitehaven NMIA

Barrow NMIA

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

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60

65

70

75

80

85

90

10 15 20 25 30 35 40 45 50 55 60

Diet and deprivation levels

IMD score

% Who eats 4 or less portions per day

Workington NMIA

Whitehaven NMIA

Barrow NMIA

Cumbria

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

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Q In an average week, how many units of alcohol do you drink?

Alcohol consumption

13%

6%

Male (Drink more than 21 units per week)

Female (Drink more than 14 units per week)

Base: 608 Whitehaven NMIA residents

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5

10

15

20

15 20 25 30 35 40 45 50 55 60

Alcohol and deprivation levels - Men

IMD score

% 22 units or more

Workington NMIA

Whitehaven NMIA Barrow NMIA

Cumbria

Base: All male residents: 938 Cumbria; 256 Whitehaven NMIA; 232 Workington NMIA; 287 Barrow NMIA

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5

6

7

8

9

10

15 20 25 30 35 40 45 50 55 60

Alcohol and deprivation levels - Women

IMD score

% 15 units or more

Workington NMIA

Whitehaven NMIA

Barrow NMIACumbria

Base: All female residents: 1,195 Cumbria; 352 Whitehaven NMIA; 390 Workington NMIA; 376 Barrow NMIA

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32%

17%

26%

11%

6%

7%

Moderate exercise

Q How often do you take moderate exercise?

1-3 times a week

Every day

4-6 times a week

Never

29

3

7

32

21

4

Cumbria%

Base: 2,133 Cumbria residents; 622 Workington residents

Less than once a month

More than once a month, but less than once a week

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6%

6%

25%

15%

14%

31%

Vigorous exercise

Q How often do you take vigorous exercise?

1-3 times a week

Every day

4-6 times a week

Never

32

11

18

4

10

22

Cumbria%

Base: 2,133 Cumbria residents; 622 Workington residents

Less than once a month

More than once a month, but less than once a week

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Q How much do you weigh?Q How tall are you?

BMI

26.5

26.4

25.6

24.7

26.3

26.4

26.0

27.0

FemaleMale

Barrow

Cumbria

Workington

Whitehaven

Mean

Base: All except pregnant women: 2,125 Cumbria; 600 Whitehaven NMIA; 620 Workington NMIA; 659 Barrow NMIA residents

NB: Body Mass Index (BMI) calculated by dividing weight (in kg) by height (in metres) squared. Those with a BMI of 30 or more are classified as obese.

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12%

10%

16%

16%

Obesity

% Obese

Workington NMIA

Cumbria

Whitehaven NMIA

Barrow NMIA

Base: All except pregnant women: 2,125 Cumbria; 600 Whitehaven NMIA; 620 Workington NMIA; 659 Barrow NMIA residents

Q How much do you weigh?Q How tall are you?

NB: Body Mass Index (BMI) calculated by dividing weight (in kg) by height (in metres) squared. Those with a BMI of 30 or more are classified as obese.

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Q Which of the following best describes your sexuality?

Sexuality

23%

17%

22%

19%

75%

80%

75%

77%

3%

3%

3%

3%

Workington NMIA

Cumbria

Whitehaven NMIA

Barrow NMIA

Base: 2,133 Cumbria; 608 Whitehaven NMIA; 622 Workington NMIA; 663 Barrow NMIA residents

Not heterosexualHeterosexual Not stated/prefer not to say