current scenario: service sector number of services: different vendors difficulty selecting the...

Download CURRENT SCENARIO: SERVICE SECTOR NUMBER OF SERVICES: DIFFERENT VENDORS DIFFICULTY SELECTING THE RIGHT VENDOR CONTINUOUS MONITORING OF SERVICE QUALITY

If you can't read please download the document

Upload: muriel-martin

Post on 23-Dec-2015

212 views

Category:

Documents


0 download

TRANSCRIPT

  • Slide 1
  • Slide 2
  • CURRENT SCENARIO: SERVICE SECTOR NUMBER OF SERVICES: DIFFERENT VENDORS DIFFICULTY SELECTING THE RIGHT VENDOR CONTINUOUS MONITORING OF SERVICE QUALITY NEEDED ABSENTISM NON ADHERENCE TO LAID DOWN SCHEDULES FREQUENT TURN OVER POOR TURNOUT AND MOTIVATION INADEQUATE TRAINING AND EQUIPMENT LACK OF FINESSE AND SOFT SKILLS
  • Slide 3
  • INTEGRATED FACILITY MANAGEMENT (IFM) WHAT IS IFM? INTERDISCIPLINARY FIELD CO-ORDINATIONOF ALL BUSINESS SUPPORT SERVICES INTEGRATION AND ALIGNMENT OF THE NON-CORE SERVICES WHY IFM ? MANAGING PEOPLE AND PLACES TO ACHIEVE BEST VALUE FOR MONEY WHY OUTSOURCE? QUALITY OF LIFE WITHIN A FACILITY SAVING MILLIONS OF RUPEES TO THE COMPANY MOST VALUABLE ISSUE IS TO CHOOSE A RIGHT PARTNER TO OUTSOURCE FM SINGLE SERVICE PROVIDER IS A NEW IDEA BUT MOST SMART ORGANISATIONS ARE ADOPTING IT.
  • Slide 4
  • ANALYSING COSTS TOTAL UTILITY COST PER SQ FOOT MAINTENANCE COST PER GROSS SQ FOOT JANITORIAL COST PER GROSS SQ FOOT SECURITY COSTS PER OCCUPANT
  • Slide 5
  • BACKGROUND KAMAKSHI FORMED IN 2012 A LIMITED LIABILITY PARTNERSHIP FIRM BASED AT VADODARA, GUJARAT BRANCH OFFICES GURGAON, DEHRADUN
  • Slide 6
  • KAMAKSHI CULTURE AS A SERVICE COMPANY KAMAKSHI FACILITIES RECOGNISES THAT AT THE HEART OF GREAT CUSTOMER EXPERIENCE LIE PASSIONATE PEOPLE. WE AIM TO DEVELOP DEEP PASSION IN THE BUSINESS TO LIVE UPTO OUR CLIENTS EXPECTATIONS
  • Slide 7
  • PROVIDE BUNDLED SERVICES THROUGH SINGLE POINT OF CONTACT PARTNERING WITH CLIENT TO PURSUE MUTUAL BUSINESS, INCREASE TRUST AND IMPROVE RELATIONSHIP VALUE FOR MONEY- BALANCE BETWEEN TIME, COST AND QUALITY PERFORMANCE MANAGEMENT FOR CONTINUOUS IMPROVEMENT, INNOVATION AND CREATIVITY BENCHMARKING FOR COMPETITIVENESS BUSINESS PHILOSOPHY
  • Slide 8
  • MANAGED BY DEFENCE OFFICER WITH EXTENSIVE ARMY AND INDUSTRY EXPERIENCE SELF PERFORMING AND EVOLVING COMPANY SINGLE WINDOW SERVICE PROVIDER : SINGLE, MULTI, INTEGRATED SERVICES PROCESS ORIENTED, SCALABLE BUSINESS PRACTICES THAT CATER TO GROWING CLIENT NEEDS CONTINUOUS IMPROVEMENT THROUGH STRUCTURED TRAINING PROGRAMMES WHY KAMAKSHI MUST BE CHOOSEN AE
  • Slide 9
  • RELIANCE INDUSTRIES LIMITED TATA CONSULTANCY SERVICES WELSPUN CORPS LTD ALCHEMY REAL ESTATE ACADEMY OF PAEDRIATICS, GUJARAT BARODA MEDICAL COLLEGE SUNCITY WORLD SCHOOL YOKOGAWA INDIA PETRONET LNG CLIENTS
  • Slide 10
  • VERTICALS INTEGRATED FACILITY MANAGEMENT SERVICES EVENT MANAGEMENT SERVICES HUMAN RESOURCE MANAGEMENT SERVICES
  • Slide 11
  • INTEGRATED FACILITY MANAGEMENT SERVICES FOOD AND HOSPITALITY CARETAKING AND SECURITY CLEANING AND ENVIRONMENTAL DEVLOPMENT BUSINESS SUPPORT SERVICES ENGINEERING AND MAINTENANCE
  • Slide 12
  • FOOD AND HOSPITALITY SERVICES KAMAKSHI INTEGRATED FACILITIES SPECIALISE IN PROVIDING ALL TYPES OF CATERING SERVICES TAILOR MADE TO THE SPECIFIC NEEDS OF ITS CLIENTS
  • Slide 13
  • FOOD AND HOSPITALITY SERVICES FOOD COURTS INDUSTRIAL CANTEENS EXECUTIVE CAFETERIA VIP FINE DINING STUDENT CAFETERIA THERAPEUTIC PATIENT MENU EVENT AND OUTDOOR CATERING CORPORATE SERVICED APARTMENTS GUEST HOUSE MANAGEMENT
  • Slide 14
  • CARETAKING AND SECURITY SERVICES KAMAKSHI INTEGRATED FACILITIES PROVIDES A RANGE OF IMPARTIAL SECURITY AND CONSULTANCY SERVICES TO COMMERCE, INDUSTRY AND THE PUBLIC SECTOR. QUEST FACILITIES OBJECTIVELY ASSESSES REQUIREMENTS AND BUDGETS ON BEHALF OF THEIR CLIENTS, PROVIDING THEM WITH IMPARTIAL UNBIASED ADVICE THAT ALLOWS THEM TO MAKE THE RIGHT DECISION FOR THEIR BUSINESS
  • Slide 15
  • CARE TAKING AND SECURITY SERVICES SECURITY GUARDS GUARD DOGS SECURITY PRODUCTS (CCTV, ACCESS CONTROL, ALARM, BIOMETRICS ETC) CCTV SURVEILLANCE, MAINTENANCE AND THREAT COUNTERMEASURES SECURITY AUDIT SECURITY CONSULTANCY BUSINESS FEASIBILITY STUDIES AND RISK ANALYSIS STRATEGIC SECURITY PLANNING AND THREAT ANALYSIS CRISES MANAGEMENT AND MITIGATION PLAN PARKING SERVICES AND TOLL PLAZA MANAGEMENT FIRE DRILLS AND EMERGENCY EVACUATION
  • Slide 16
  • CARE TAKING AND SECURITY SERVICES TRAINING SECURITY STAFF RESPONSE MANAGEMENT AND DRILLS FORMULATION AND IMPLEMENTATION OF SECURITY PLANS, PROCEDURES AND SOPs BACK GROUND VERIFICATION PRIVATE DETECTIVE SERVICES ITINERARY RECCE AND PLANNING INCIDENT INVESTIGATION
  • Slide 17
  • CLEANING AND ENVIRONMENTAL DEVELOPMENT KAMAKSHI FACILITIES PROVIDES ITS CLIENTS MOST INNOVATIVE, MODERN AND TAILOR MADE CLEANING SOLUTIONS TO MAINTAIN THE SITE IN TOP CLASS CONDITION AT ALL TIMES
  • Slide 18
  • CLEANING AND ENVIRONMENTAL DEVELOPMENT GENER AL HOUSE KEEPING MECHANISED CLEANING SOLUTIONS SPECIALISED CLEANING SERVICES FAADE CLEANING WASTE PAPER SHREDDING PEST CONTROL LANDSCAPING AND HORTICULTURE WASTE MANAGEMENT AND DISPOSAL WATER STORAGE TANK CLEANING WATER TESTING HOME CARE SOLUTIONS TOWNSHIPS MANAGEMENT SERVICES
  • Slide 19
  • BUSINESS SUPPORT SERVICES KAMAKSHI FACILITES PROVIDES A WIDE RANGE OF BUSINESS SUPPORT SERVICES TO ENABLE ITS CLIENTS CONCENTRATE ON CORE BUSINESS
  • Slide 20
  • BUSINESS SUPPORT SERVICES FRONT DESK AND HELP DESK TEA ROOM AND PANTRY SERVICES OFFICE ATTENDANTS SECRETERIAL SERVICES CONCIERGE SERVICES FLORAL SERVICES MANAGEMENT OF BILLS AND INVOICES TRANSPORTATION MANAGEMENT TRAVEL DESK MANAGEMENT PAYROLL AND TEMPORARY STAFFING LIAISON AND NETWORKING
  • Slide 21
  • BUSINESS SUPPORT SERVICES CONFERENCE AND EVENT MANAGEMENT ADMIN CONSULTANCY STATIONARY,EXPENDABLES AND REPROGRAPHICS COURIER SERVICES OFFICE LAYOUT SERVICES AND SPACE PLANNING LEASE NEGOTIATIONS GENERAL ADMIN TRANSIT HOUSE BRANDING AND SIGNAGE ENERGY EFFICIENCY AND AUDIT
  • Slide 22
  • ENGINEERING AND MAINTENANCE SERVICES
  • Slide 23
  • COMPLETE INFRASTRUCTURE SERVICES ELECTRICAL DISTRIBUTION SYSTEMS HVAC SYSTEMS BACK-UP POWER DG OPERATIONS ACCESS CONTROL & CCTV UPS SYSTEMS WITH BATTERY BANKS ELEVATORS / FIRE PROTECTION SYSTEMS WATER SUPPLIES, STP / WTP GENERAL MAINTENANCE PLUMBING, CIVIL & CARPENTRY AMC COORDINATION & INVENTORY MANAGEMENT MINOR CIVIL WORKS ENGINEERING AND MAINTENANCE SERVICES
  • Slide 24
  • Corporate Events Conferences and Seminars Picnics Employees and Families Team Bonding Programme Out Bound Training Camping Tours Adventure Trips Children Summer Camp Tours and Excursions,,Leadership Training Programmes For Children Children Summer Workshops Musical Concerts Dance Parties Theme Parties Destination Management Weddings, Anniversary and Birthday Parties EVENT MANAGEMENT
  • Slide 25
  • HUMAN RESOURCE MANAGEMENT HUMAN RESOURCE SOURCING CONTRACT EMPLOYMENT PAY ROLL ADMINISTRATION COMPLIANCE MANAGEMENT TRAINING AND DEVELOPMENT
  • Slide 26
  • CONTACT ADDRESS: 225 GAJANAN COMPLEX OLD PADRA ROAD OPPOSITE TUBE COMPANY ` `````` VADODARA-390020 GUJARAT E MAIL: [email protected]@kamakshifacilities.com Web: http://www.kamakshifacilities.comhttp://www.kamakshifacilities.com Tele: 91-9727779612
  • Slide 27
  • THANK YOU