curriculum and other training topics - ddcsn. · pdf filecurriculum and other training topics...

Curriculum and Other Training Topics

Engine Trainers Update / April 2011Jack Evanoff

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2011 Engine Trainers Update Meeting – Curriculum2011 Engine Trainers Update Meeting – Curriculum

Presentation Topics

1. Coming in 2011

• Minor revision to the EPA04 Diagnostics course CH1

• Revising the 04 /07 instructor led training lineup

2. 2013 Customer Demo Program

3. Longer Term Changes

• Changes coming in 2013 to the curriculum

4. Other Items for Consideration

• Continuing education projects

• The essential tool program

• Input on future approaches to testing

Daimler TrucksTP/PNA 2

Coming in 2011Coming in 2011


Revision to the EPA04 Diagnostics Course CH1Revision to the EPA04 Diagnostics Course CH1

Minor revision to the EPA04 Diagnostics course CH1 (Information Gathering)

• Our original intent was to use many screen shots so that the students could use their course books as a reference tool for the future.

Thi ld h b id id d DDCSN / PSL did ’ d • This would have been a great idea provided DDCSN / PSL didn’t undergo major changes in their look and feel on a fairly regular basis, mismatching many of the screen shots with the current set up.

• We are planning on changing chapter one on learning to use DDCSN / PSL with general exercises that take the students into all the important areas in order to fill in the exercise answersorder to fill in the exercise answers.

• We are shedding a lot of screen shot slides from this chapter but in the end the students will have covered just as much material.

• No matter what format the menus take, the data being asked for in the exercises will be there.


Revision to the EPA04 Diagnostics Course CH1Revision to the EPA04 Diagnostics Course CH1

• What we want to do is give each instructor the flexibility to determine the DDCSN / PSL skills of his students and decide how much time will be needed to go through the current DDCSN /PSL menu structure.

• We know that from necessity you’ve been altering the material in this direction We know that from necessity you ve been altering the material in this direction and we’re making changes to the student books and presentation material to reflect this.

Excerpt for exercise 3

4) Open the section, “The N2 Electronic Unit Injector”. Click once on the

fi hi f h i j (20342) first graphic of the injector (20342).

a. What happens?

b What happens if you click on the graphic a second time? b. What happens if you click on the graphic a second time?

5) In the section, “Removal of N2 Electronic Unit Injector”, summarize the

first red letter notice to technicians regarding the procedure.


EPA04 and EPA07 Engine ILT Curriculum Revisions


EPA04 d EPA07 E i ILT C i l R i iThe current paths to expert engine certification for specific engines are:


Th l i 1) D h 2007 P d U d C f h i l The proposal is to: 1) Drop the 2007 Product Update Course from the curriculum;

2) Transform the current Engine Specific 3 day Major Repair ILT classes in 5 day

comprehensive engine courses which would incorporate engine specific 07 information

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comprehensive engine courses which would incorporate engine specific 07 information

into the class.

EPA04 d EPA07 E i ILT C i l R i iThis approach is an outgrowth of a training program we put on for UPS last


summer. Highlights included:

1) There would one less ILT course to attend.

2) Th i ifi t t EPA07 d l i ld b d d2) The engine specific content on EPA07 model engines would be expanded.

3) There would be a recognition that much of the current EPA07 update course

content is closely mirrored in the current 07 WBTcontent is closely mirrored in the current 07 WBT.

4) The 07 aftertreatment system diagnostics would be expanded.

5) These changes would represent “final” adjustments to both the EPA04 and 07

curriculum.

Final note: Retirement date for the 04/07 curriculum is being examined using

engine warranty data.

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EPA04 and EPA07 Engine ILT Curriculum RevisionsComprehensive Engine Courses for the Series 60, MBE 900, and MBE 4000 would

include:


include:

1) The 04 major repair class for each specific engine material would remain

essentially unchanged but information would be added to show the approximately 25

slides on the 2007 changes reflected in the current slides of the update class.

2) DDEC VI and DDDL 7.xx material would be covered through exercises (both

diagnostic and parameter coverage) geared to that specific engine.

3) The aftertreatment system would for the specific engine. A log file exercise would

be developed to highlight engine specific ATS issues.be developed to highlight engine specific ATS issues.

4) The more generic “hands-on” diagnostic final chapter would be changed to engine


specific problems.


Clarification for time necessary to attain expert 04 /07 certification on all 3 engines


with plan:

Current Plan New ApproachCurrent Plan New Approach

MBE 4000 M.R. 3 days MBE 4000 Complete 5 days

MBE 900 M.R. 3 days MBE 900 Complete 5 daysy p y

Series 60 M.R. 3 days Series 60 Complete 5 days

EPA 07 Update 4 days EPA 04 Diagnostics 5 days

EPA 04 Diagnostics 5 days 4 separate courses – 20 days

5 separate courses – 18 days

One complete trip for training would be eliminated.

Daimler Trucks 10

2013 Customer 2013 Customer Demo Program


Training Support for 2013 CDU Program • The 2013 program will be larger than the 2010 program.

• The CDU training program for the field service network would take the following approach:

1 Nationwide coverage of basic CDU 2013 information this would be accomplished 1. Nationwide coverage of basic CDU 2013 information, this would be accomplished through web based training delivered through the G2 network.

2. Provide instructor led training to an expert support group to handle more difficult issues at a local levelissues at a local level

3. The expert support group taking 2013 instructor led training would include technicians from dealers that work closely with CDU fleets, technicians from CDU fleets DSMs closely connected with CDU customers designated members of the fleets, DSMs closely connected with CDU customers, designated members of the CSC supporting the 2013 program. The suggested size of this group would be approximately 100 members. This would allow training to be competed for this group in a reasonable amount of time (about 3 months).

4. Hold CDU information updates in webinars for our expert group as the program evolves


2013 SOP Training 2013 SOP Training Program


2013 SOP Training Program2013 SOP Training ProgramWhere are going in 2013 with the release of the new DD engine program?

• In 2013 there will be some significant changes coming to the DD engine platform and • In 2013 there will be some significant changes coming to the DD engine platform and

aftertreatment system. The training network purchased their DD training engines in

2008 and then modified them with new parts to reflect the most significant changes in 2008 and then modified them with new parts to reflect the most significant changes in

2010.

• Our general position at this time is that the training network will need to order new

engines (and complementary equipment) in 2013 to provide training at their locations.

Participating training programs should plan for this contingency in their budgets over

the next couple years.

• The training development team in Detroit does not have access to the new engine yet.

We expect to get one for evaluation by early July and will begin to evaluate what type of We expect to get one for evaluation by early July and will begin to evaluate what type of

material should be developed for 2013 production engines. We will have a better idea of

what will be needed later in 2011.


what will be needed later in 2011.

2013 SOP Training Program2013 SOP Training Program

How will new 2013 classes impact the DD engine certification in 2013?

• Will a fourth week of instructor led training be required for new technicians just

beginning to get their certification at that time?

B d th b t i f ti tl il bl th l i t h i t t l d • Based on the best information currently available the plan is to have an instructor led

2013 update course.

• Because we understand concerns regarding technician time out of the shop to attend Because we understand concerns regarding technician time out of the shop to attend

training we are going to be revising the material that currently makes up the 2010 Update

course and place the content into the appropriate parts of the DD Major Repair and DD

Diagnostics courses.

• These revisions will be completed at the same time we roll out the 2013 Update course.

This way a new technician seeking expert training certification in 2013 will still need to

complete 3 instructor led classes and not four.


Continuing Continuing Education Projects Projects


Continuing Education Projects Continuing Education Projects In recent years significant hardware changes and diagnostic methods have occurred in many productsmany products.

In an effort to meet training milestones and remain current with their certification a large majority of technicians take their instructor led training within the first 18 months a new ILT course is offered.

The G2 quiz program seeks help technicians stay current by selecting certain SIBs and TS letters that technicians need to read and pass quizzes on to maintain their TS letters that technicians need to read and pass quizzes on to maintain their certification.


Continuing Education Projects Continuing Education Projects • This approach works well in general however with initiatives like the warranty reduction

and downtime duration projects there may be requests from management to provide and downtime duration projects there may be requests from management to provide more detailed material to technicians.

• The training development team has become an integral part of these cross functional teams. There will be an increase in information like the pumping elements replacement video and the step by step review of the new advanced diagnostic written for the DD EGR system.

• We are looking at creating a web course to explain the new DD fuel system diagnostics to all DD technicians.


Essential Tool Essential Tool Program


Essential Tool Program Essential Tool Program

• In order to maintain their status as an authorized training location, each location is

required to have its own set of essential tools (not on loan from the shop).

• In the distant past I am told that if a tool was deemed essential for the shop it was also

i i ishipped to the training center.

• Pluses and minuses with this policy included:

1) There was no doubt or question about whether a tool would be sent to training 1) There was no doubt or question about whether a tool would be sent to training.

Administration of the program was minimal. This was no small consideration

because PC data management systems at the time were relatively primitive. g y y p

2) If a student attending class had a question on using any tool it would be available.

3) On the minus side a training program would find itself purchasing many tools it

would seldom (if ever) use.


Essential Tool Program Essential Tool Program The current essential tool program has evolved to try and keep a large number of unused

tools accumulating:

• With the current program we are still able to take part in the essential tools shipment

t t th b t ibl l i ( t f th l i iti l d i i ) program to get the best possible release price (as part of the large initial ordering price).

Tools purchased after this initial shipment may cost significantly more.

• Database technology allows the Training Development Group to review the tools prior to Database technology allows the Training Development Group to review the tools prior to

release and designate them as training tools or not.

• One issue that makes the decision process a little more problematic is that we are asked

to make calls on tools up to year before they’re released.

• We are also subject to limitations imposed by those who perform tool distribution.

• In general we sign up for tools that have significant value to the training program. In the

case of a mechanical tool the need is normally more clear cut. In the realm of electronics it

i t dil t h th d f t ti d i d l


is not as readily apparent when the need for a testing device or module may appear.

Essential Tool Program SummaryEssential Tool Program - Summary

• The need for uniform standards across all training locations dictates there needs to an

expected level of equipment at all certified training locations.

• Selection of tools for training is not an exact science. Tools may become obsolete

f i i i O i ibecause of a design change or new approach to diagnostics. Others with little use upon

initial release may become valuable because a new failure mode suddenly appears.

• The current selection system is vast improvement over the older system of “all or • The current selection system is vast improvement over the older system of all or

nothing” but is still far from perfect.

• Any practical suggestions that might fit into the current restraints that come from y p gg g

outside the training group are welcome.

• Discussion?


Future Testing Future Testing Methods


Future Testing Methods Future Testing Methods

• Testing for all ILT courses is currently conducted

via on-line multiple choice exams.

• Kevin has asked us to have a discussion about

f f i i i iwhether other forms of testing might be included in

a student’s evaluation.

• For example during the DD15 customer demo • For example during the DD15 customer demo

courses there were some stations set up on the

final day of class where students actually performed y y p

hands-on tasks at different stations.

• Any ideas we come up with would need to

compatible with delivery to the new LMS.

• Discussion


Courses on DDEC Reports


Courses on DDEC Reports Courses on DDEC Reports

• In the pre-G2 era the Detroit Diesel Training

Center offered a course on Fleet Management

Information products.

i i i i• When the training program was re-organized this

course was no longer offered primarily because

about two thirds of the content was no longer about two thirds of the content was no longer

supported (i.e. Data Logger, Pro-Driver Reports,

Data Summaries, IRIS, RDI, etc.))

• The only viable content that survives is DDEC

Reports. This material is treated through our web

based course and fuel economy in a section of the

EPA04 Diagnostics course.


Courses on DDEC Reports Courses on DDEC Reports • From time to time we get inquiries from law enforcement agencies or consulting firms on

h th l il bl DDEC R t i il th th t l f whether any classes are available on DDEC Report primarily so they can use the tool for

accident investigations.

• There are no plans on the corporate level to resume a detailed DDEC Reports course in the There are no plans on the corporate level to resume a detailed DDEC Reports course in the

service curriculum.

• If any of our training centers is interested in teaching a class on DDEC Reports at the local

level we would be happy to provide you with any supporting material we have available.


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