curriculum vitae : h.m. hoeks basics information science 1 ... 1991 novi hb-2 data analysis, ......

Curriculum Vitae : H.M. Hoeks

Hoeks IT Services B.V.Hogestede 165 • 4701 JJ Roosendaal • The Netherlands

telephone: +31 (0)6 54328613Chamber of Commerce Breda 20106834 • VAT NL810708991B01

Rabobank • IBAN NL86 RABO 0108 4255 92 • BIC RABONL2Uinternet: www.hoeks-it-services.nl • E-mail: [email protected]

Version Monday 6 November 2017

Personal details

Intials H.M.First name HenkSurname Hoeks

Gender MaleDate of birth 5 June 1965Place of residenceNationality DutchMarital status MarriedDriving license B

IT experience since 1987Functions Information analyst, Systems analyst, Systems designer, Programmer,

Team leader, Business analyst, Functional managerSpeciality Mainframe, Cobol, IDMS/R, Oracle, CICS, iMX (Codix), HTML, Business

Objects

Personality

The best features of Henk are: analytical skills, perseverance and independence.

His character can be described as follows: quiet thorough and helpful social.

Henk prefers to work in a team with regular meetings (this to promote the continuity).

The main conditions for Henk to achieve maximum performance are: collegiality, good documentation, agood workplace and the right (auxiliary) resources.

In the company of his future employer/client most important for him are: collegiality, openness andappreciation.

Why would an employer/a client should employ Henk: perseverance, take the initiative, develop new ideas,decisive, organizational skills, judgement of human nature, cooperation with third parties, reason withlogic, handle risks, analytical power, reliability, communication, creativity, executive, independence,coaching, good fellowship, line of business experience, commercial capacity, financial insight,administrative know-how.

Soft skills

Intellectual skills: reflect, abstract, analyze, conceptualize, experiment, effective/efficient, creative,accurate, proactive, keep overview

Social and emotional skills: unburden, stress resistant, perseverance/firm, optimistic, decisive, accept andapply feedback, representative, sensitive, empathy, encouragement, respectful, handling conflict

Communication skills: negotiate, make concession(s), persuade, presenting, coach/ motivate/ inspire,instruct, delegate, collaborate and cooperate

Line of business experience

(Chemical) industry, Insurance, Taxes, Government, Education, (Business-like) services, Energy market,Credit management, Automotive industry


Version Monday 6 November 2017 of 22

Schooling

1977 - 1981 MAVO-4 (Edward Jenner MAVO, Hoogerheide)Subjects: Dutch, English, German, French, Mathematics,Commercial/business knowledgeDiploma June 1981

1981 - 1984 MEAO-Business administration (Johannes MEAO, Roosendaal)Subjects: Dutch, English, German, Business administration, Businesseconomics, Information ScienceDiploma August 1988

1986 - 1987 ECABO (Streekschool West-Brabant, Bergen op Zoom)Application programmer CobolDiploma July 1987

IT Education

1986 - 1988 EXIN Practical diploma CobolI.1 Basics Information Science 1I.2 Basics Information Science 2B.1 Basics File OrganizationT.2 CobolDiploma August 1988

1987 Cullinet Database Concepts and FacilitiesIDMS/R Database NavigationApplication Development with ADS/Online

1988 BSO Jackson JSP for Administrative Applications

1989 Schouten en Nelissen Personal Efficiency

1990 Datex Functional Design with ISAC

1990 - 1991 NOVI HB-2 Data analysis, Data modelling and Data ManagementHS-2 Systems Development

1991 - 1992 Cap Gemini Pandata SDM Logical Design/Physical DesignSDM Information Planning/Feasibility Study

1993 Getronics Software BV OracleVAX/VMS

1993 - 1994 SAP Nederland BV BC010 SAP Systems ArchitectureBC170 Basic ABAP/4 ProgrammingBC180 ABAP/4 Interface ProgrammingBC110 Transport- and Correction System

1995 Haagse Hogeschool Project Management

1996 Start Opleidingen Presentation Techniques

1996 GUIdance University Rapid Application Development

1996 Getronics Software BV Information AnalysisFunction Point AnalysisProject Phase

1997 Ordina Project Approach at Ordina



IT Education (continued)

1993 - 2001 Open University 1993 Information Systems I1994 Data modelling and Databases1994 Artificial Intelligence Systems1994 Procedural Programming1995 Digital Electronics and Microprocessors1995 Computer networks1998 Organization and Management2001 Visual programming with Java

2002 - 2003 Element K Brainbench Certified Internet Professional (BCIP)Technical Introduction to the InternetHTML Programming 4.0Web Development with CSSWeb Design and Usability TechniquesDreamweaver 3Visual Page Design GoLive 6.0Photoshop 5.5Flash 5Introduction to programming (2nd Edition)Object-Oriented Programming PrinciplesXML: An introductionStructured Query Language (SQL): Fundamentals of QueryingStructured Query Language (SQL): Advanced QueryingRelational Database Design: A Practical ApproachOracle FundamentalsOracle8i SQL, PL/SQL and SQL*Plus

Education (miscellaneous)

1995 Tax department Fiscal Orientation (Belastingdienst)

Self-tuition Internet (HTML)

Command of language

Dutch Write - Good Speak - Good Read - GoodEnglish Write - Good Speak - Good Read - GoodFrench Write - Moderate Speak - Moderate Read - ModerateGerman Write - Reasonably Speak - Reasonably Read – Reasonably

Methods/Techniques

B/AC-method Development methodology (Belastingdienst/Tax department)Bachmann-diagram Analysis techniqueDecision tables Design techniqueFPA Function Point AnalysisGSK-method Development methodology (Getronics Software BV)Infomod Information Module, development methodologyISAC Information Systems work and Analysis of Changes, design methodologyJAD Joint Application Development, design methodologyJSP Jackson Structured Programming, programming techniqueNassi-Schneiderman-diagram Design techniquePrince2 Structured method for project managementProgram Development Cycle Development methodology (Oracle)RAD Rapid Application Development, project approach based on prototypingScrum Development methodologySDM System Development Method, Development methodologySoftware Development Life Cycle Design methodology (Oracle)Flow diagram Design techniqueYourdon Analysis methodology



Hardware and operating systems

AMDAHL V7/V8BULL 61-DPS (GCOS 6), DPS-4 (GCOS 4)IBM RS6000 (AIX 6.1)IBM mainframe 30xx/MVS (XA and ESA), VM (XA and ESA)PC MS-DOS, MS-Windows, OS/2 warpSiemens mainframe BS2000

Databases

DB2 Relational databaseHFS (Siemens mainframe) Format Handling SystemIDMS/R Network database (versions 10.2, 12.0, 14.0 and 15.0)IFG (Siemens mainframe) Interactive Format Generator (screengenerator)ISAM Indexed Sequential Access MethodMicrosoft Access Data management tool for relational databases 95/97/2000/2003/2010Microsoft Dynamics AX 2012 line of enterprise resource planning (ERP) and customer relationship

management (CRM) software applications developed by MicrosoftOracle 8i Relational databaseOracle RDBMS 10gR2 Relational databaseParadox Relational databaseSAM Sequential Access MethodUTM (Siemens mainframe) Universal Transactie MonitorVSAM Virtual Storage Access Method

Programming languages

ADS/Online Development language for on-line (mainframe) applicationsBASIC Beginner's All-purpose Symbolic Instruction CodeCLIST Command list (TSO)Cobol 74/85 Common Business-oriented LanguageCSS Cascade Style Sheets, design toolEasytrieve plus Reporting languageHTML 4.01, DHTML, XHTML 1.0 HyperText Markup LanguageJavaScript Development toolJCL Job Control LanguagePAL Programming language, Paradox Application LanguagePascal Programming languagePHP PHP Hypertext Pre-processor, development toolPL/SQL Procedural Language extension of SQLREXX Restructured Extended Executor LanguageScriptSQL Structured Query LanguageVBA Visual Basic for Applications

Packages and tools

ACF2 Access Control Facility, security softwareBO Broadcast Agent 5.5.6 Tool for publishing Business Objects reportsBO Designer 5.1.1, 5.1.6 Tool for creating universes (Business Objects)BO Reporter 5.1.1, 5.1.6 Report and query tool (Business Objects)BO Supervisor 5.1.1, 5.1.6 Tool for controlling users and resources (Business Objects)CA-1 Tape Management SystemCA-7 Production Control SystemCA-11 Restart Management SystemCA-Librarian 4.3 Library management systemCA-Roscoe Development environmentCCOM 3270 Terminal EmulatorCICS Customer Information Control SystemCMS2 OWJA Content Management SystemData Ager Test tool



Packages and tools (continued)

Dreamweaver 3 and MX 2004 Design toolEndevor Management facility that controls and monitors change processingEnterprise Architect 10.0 Modelling toolESW Existing Systems WorkbenchEXTRA! Personal Client 6.2 3270 Terminal EmulatorEZ/IQ Report and query toolFile-AID File utility to maintain various file typesGoLive 6.0 Design toolGoogle Chrome Internet browserHiperstation Test toolIDMS/R tools ADSA, ADSG, ADSC, ADSM, MAPC, OLM, IDD, IDDM, DMLO, OLQ, Culprit,

ADSAliveLORD Query tool (DAF)Lotus 1-2-3Lotus Amipro Word processorLotus NotesMAID Manage Applications & Information-flow Definition & DeploymentMailman Mail programMicrosoft Outlook (Express) Mail programMozilla Firefox Internet browserMS Internet Explorer Internet browserMS Office Windows Word, Excel, Outlook, Powerpoint, Publisher 95/97/2000/2003/XP/Server

2003/2010Netscape Communicator Internet browser and mail programOnTimeOPC Production Control SystemOpera Internet browserOracle SQL*Plus, SQL*Forms, SQL*Report, SQL*Reportwriter, SQL*MenuOracleBI Discoverer Administrator Tool for controlling users and resources (10.1.2.1)OracleBI Discoverer Plus Report and query tool (OracleBI Discoverer 10.1.2.55.26)OracleBI Discoverer Viewer Tool for viewing reports (OracleBI Discoverer 10.1.2.55.26)Panvalet IBM mainframe, direct access data setPBS/PDS Programma Beheer Systeem/Programma Distributie Systeem

(Defensie/Ministry of Defense)Photoshop 5.5 and 6.0 Program for creating and modifying imagesPMW Planning toolProfs IBM mainframe, mail programQuality Manager 2.1.4 Version control system for Business Objects environmentRumba 3270 Terminal EmulatorSDSF IBM mainframe, Spool Display and Search FacilitySDW System Development WorkbenchSpitab Parametertables (used in mainframe environment)TOAD 7.3 Application development tool (Oracle, SQL, PL/SQL)TSO/ISPF IBM mainframe development environmentVisio Drawing and design toolWordPerfect 5.1 Word processorWordPress Content Management SystemXpediter/Xchange Test tool



Experience general

From Until Function Line of business Specialism09-2013 02-2014 Information analyst Automotive industry Cobol, IDMS11-2012 12-2012 Business analyst Mail-order business IDMS, Dynamics AX 201205-2012 09-2012 Developer interfaces Credit management iMX, Oracle RDBMS 10gR211-2011 02-2012 Functional manager Credit management iMX, Oracle RDBMS 10gR201-2010 11-2011 Business analyst Credit management iMX, Oracle RDBMS 10gR202-2008 07-2009 Systems analyst Mail-order business Cobol, IDMS04-2007 07-2007 Systems analyst Mail-order business Cobol, IDMS04-2006 03-2007 Business analyst Mail-order business Cobol, IDMS10-2005 03-2006 Systems analyst/Programmer Insurance Cobol, IDMS08-2005 09-2005 Systems analyst/Programmer Financial institutions Cobol, DB2, CICS04-2004 10-2005 Business Objects Consultant Various Business Objects, Oracle04-2004 07-2005 Business analyst Mail-order business Cobol, IDMS02-2003 03-2004 Business analyst Energy market Business Objects, Oracle06-2002 02-2003 Co-founder/Co-owner Business services -03-2000 05-2002 Systems analyst Industry Cobol, IDMS04-1999 03-2000 Designer/Programmer Insurance Cobol, IDMS01-1999 04-1999 Tester Insurance Cobol, IDMS09-1998 01-1999 Team leader/Technical

Coordinator/DesignerInsurance Cobol, IDMS, CICS

06-1998 08-1998 Technical Coordinator/Designer Insurance Cobol, IDMS12-1997 05-1998 Designer/Programmer Insurance Cobol, IDMS06-1997 12-1997 Systems analyst/Programmer Insurance Cobol, IDMS03-1996 05-1997 Systems analyst/Programmer Government Cobol, IDMS08-1995 02-1996 Systems analyst/Programmer Business services Cobol, IDMS03-1995 07-1995 Team leader Technical Design Taxes Cobol, DB2, CICS10-1994 02-1995 Systems analyst/Programmer Government Cobol, IDMS05-1993 09-1994 Systems analyst/Programmer Industry Cobol, IDMS01-1993 04-1993 Systems analyst/Programmer Business services Paradox08-1988 12-1992 Systems analyst/Programmer Industry Cobol, IDMS09-1987 07-1988 Programmer Industry Cobol08-1987 08-1987 Programmer Industry Paradox03-1987 07-1987 Trainee Business services Cobol, BASIC

Period September 2013 - February 2014Client DAF Trucks N.V., EindhovenFunction Information analystLine of business Automotive industryMethods/Techniques SDMHardware and operating systems IBM mainframe 30xx (z/OS 1.11), PC (Windows 7 Enterprise)Databases IDMS/R 17.0, VSAMProgramming languages Cobol, JCLPackages and tools Microsoft Office 2010, Enterprise Architect 10.0, MAID, CA-Roscoe, CA-7,

LORD

Tasks and responsibilitiesAfter Sales systemen: Integrated Parts Publications System (IPPS), Parts Logistics System (PLS) and Warranty. Preparation of functional designs because of business requirements.

Period January 2013 - September 2013Sabbatical



Period November 2012 - December 2012Client Nebus Loyalty B.V., HulstFunction Business analystLine of business Mail-order businessMethods/Techniques SDMHardware and operating systems IBM mainframe 30xx (MVS), PC (Windows Server 2008)Databases IDMS/R 15.0, VSAM, Microsoft Dynamics AX 2012, Microsoft AccessProgramming languages Cobol, JCL, VBAPackages and tools CA-7, CA-11, TSO/ISPF, Microsoft Office 2010, CA-Librarian, File-AID

Tasks and responsibilitiesPRP (Point Redemption Program): system that includes the whole settlement from order entry up to andincluding transport and invoicing. Data migration of customer and order data from mainframe (IDMS/R) to Microsoft Dynamics AX 2012. Preparation of functional analyzes for carriers and transport.

Period May 2012 - September 2012Client Universum Inkasso N.V. / Vesting Finance NV/SA, Temse (België)Function Developer interfacesLine of business Credit managementMethods/Techniques Prince2, ScrumHardware and operating systems IBM RS6000 (AIX 6.1), PC (Windows XP)Databases Oracle Database 10g Enterprise Edition, iMXProgramming languages SQL, VBAPackages and tools Microsoft Office 2003, Extranet Upload (iMX / Codix)

Tasks and responsibilitiesiMX (Codix): a unique software solution for an events-based management of cases for businesses, such asFactoring, Debt Collection and Legal, Accounts Receivables, Credit, Leasing, Credit Insurance, etc. Development of interfaces with clients, banks and other parties using Extranet Upload ( iMX / Codix).

Period November 2011 - February 2012Client Universum Inkasso N.V., Temse (Belgium)Function Functional managerLine of business Credit managementMethods/Techniques Prince2, ScrumHardware and operating systems IBM RS6000 (AIX 6.1), PC (Windows XP)Databases Oracle Database 10g Enterprise Edition, iMX, Microsoft AccessProgramming languages SQL, VBAPackages and tools Microsoft Office 2003, MS Projects 2003, OracleBI Discoverer Administrator

10g, OracleBI Discoverer Plus 10g and OracleBI Discoverer Viewer 10g,Extranet Upload (iMX / Codix)

Tasks and responsibilitiesiMX (Codix): a unique software solution for an events-based management of cases for businesses, such asFactoring, Debt Collection and Legal, Accounts Receivables, Credit, Leasing, Credit Insurance, etc. Setting up and managing work process Systems (functional management).



Period January 2010 - November 2011Client Universum Inkasso N.V., Temse (Belgium)Function Business analystLine of business Credit managementMethods/Techniques SDMHardware and operating systems IBM RS6000 (AIX 6.1), PC (Windows XP)Databases Oracle Database 10g Enterprise Edition, iMX, Microsoft AccessProgramming languages SQL, VBAPackages and tools Microsoft Office 2003, MS Projects 2003, OracleBI Discoverer Administrator

10g, OracleBI Discoverer Plus 10g and OracleBI Discoverer Viewer 10g,Extranet Upload (iMX / Codix)

Tasks and responsibilitiesiMX (Codix): a unique software solution for an events-based management of cases for businesses, such asFactoring, Debt Collection and Legal, Accounts Receivables, Credit, Leasing, Credit Insurance, etc. AD reporting: the development of Business Intelligence reports intended for internal purposes and for

external clients, all this using OracleBI Discoverer Administrator, OracleBI Discoverer Plus and OracleBIDiscoverer Viewer.

Creating of standard file interfaces for providing new customers, new cases and payments via the Extranet. Setting up the planning on behalf of the implementation of the new iMX system.

Period February 2008 - July 2009Client Neckermann.com B.V., St. JansteenFunction Systems analystLine of business Mail-order businessMethods/Techniques SDMHardware and operating systems IBM mainframe 30xx (MVS), PC (Windows Server 2003)Databases IDMS/R 15.0, VSAM, Microsoft AccessProgramming languages Cobol, ADS/Online, JCL, VBAPackages and tools CA-1, CA-7, CA-11, TSO/ISPF, Visio 2003, Microsoft Office, CA-Librarian,

File-AID, ACF2

Tasks and responsibilitiesCustomer Order Processing (COP) Performing impact analysis and functional analysis on the COP-system.

E-Logistics LFS400 (Lager Führungs System): warehouse management system for control of the locationclassification in the warehouse, for the settlement of the order flow in the correct planning order and for controlof the flow of goods. Performing impact analysis and technical analysis for connecting the mainframe systems on the new

warehouse management system.

Period August 2007 - January 2008Sabbatical in Australia and New Zealand.

Period April 2007 - July 2007Client Neckermann.com B.V., St. JansteenFunction Systems analystLine of business Mail-order businessMethods/Techniques SDMHardware and operating systems IBM mainframe 30xx (MVS), PC (Windows Server 2003)Databases IDMS/R 15.0, VSAM, Microsoft AccessProgramming languages Cobol, ADS/Online, JCL, VBAPackages and tools CA-1, CA-7, CA-11, TSO/ISPF, Visio 2003, Microsoft Office, CA-Librarian,

File-AID, ACF2

Tasks and responsibilitiesCustomer Order Processing (COP) Performing impact analysis and functional analysis on the COP-system.



Period April 2006 - March 2007Client Nebus Loyalty B.V., HulstFunction Business analystLine of business Mail-order businessMethods/Techniques SDMHardware and operating systems IBM mainframe 30xx (MVS), PC (Windows Server 2003)Databases IDMS/R 15.0, VSAM, Microsoft AccessProgramming languages Cobol, ADS/Online, JCL, VBAPackages and tools CA-1, CA-7, CA-11, TSO/ISPF, Visio 2003, Microsoft Office, CA-Librarian,

File-AID, ACF2

Tasks and responsibilitiesNebus Externe klant Bestel System (NEBS): system that includes the whole settlement from order entry up toand including transport and invoicing. Creating a functional design for the Track and Trace project for DHL/Deutsche Post (Germany), La Poste and

Mory (both France) for the department Logistics. Assisting the Logistics department during the acceptancetest. Being responsible for the daily lead of a team of 1 analyst/programmer:

o Setting up and controlling of the planning.o Attending progress meetings.o Coaching, co-ordinating and steering of 1 analyst/programmer.

Period October 2005 - March 2006Client Fortis ASR, RotterdamFunction Systems analyst/ProgrammerLine of business InsuranceMethods/Techniques SDMHardware and operating systems Siemens mainframe (BS2000), IBM mainframe 30xx (MVS), PC (Windows

XP Professional)Databases IDMS/R 14.2, ADS, ISAM, SAM, UTM, IFG, TIAMProgramming languages CobolPackages and tools Microsoft Office, CCOM

Tasks and responsibilitiesStad Rotterdam Leven (SRL). The conversion of on-line Cobol programs with UTM/IFG or TIAM to IDMS-DB/DC wit ADS. It concerns the

application LOS (Loans on bonds, IOU).

Period August 2005 - September 2005Client ING Groep (Nationale Nederlanden), RotterdamFunction Systems analyst/ProgrammerLine of business Financial institutionsMethods/Techniques SDMHardware and operating systems IBM mainframe 30xx (MVS), PC (Windows XP Professional)Databases DB2, VSAMProgramming languages Cobol, JCLPackages and tools TSO/ISPF, Microsoft Office, CICS, OPC, Xpediter

Tasks and responsibilitiesHypotheken Online MutatiE Systeem (HOMES): system that supports the management of mortgages as fromthe application up to and including the ultimate redemption of a mortgage. Modification of Cobol/CICS/DB2 programs from change proposals.



Period April 2004 - October 2005Client VariousFunction Business Objects ConsultantLine of business VariousMethods/Techniques SDMHardware and operating systems PC (Windows XP Professional)Databases Oracle 8iProgramming languages SQLPackages and tools Business Objects Reporter 5.1.1 and 5.1.6, Business Objects Designer

5.1.1 and 5.1.6, Business Objects Supervisor 5.1.1 and 5.1.6, TOAD 7.3,MS Office 97, Quality Manager 2.1.4, Business Objects Broadcast Agent5.5.6

Tasks and responsibilities Development of Business Objects rapports and maintenane of universes in behalf of various projects. These

were short-term projects (2 to 5 days).

Period April 2004 - July 2005Client Nebus Loyalty B.V., HulstFunction Business analystLine of business Mail-order businessMethods/Techniques SDMHardware and operating systems IBM mainframe 30xx (MVS), PC (Windows XP Professional)Databases IDMS/R 15.0, VSAM, Microsoft Access 2000Programming languages Cobol, ADS/Online, JCL, VBAPackages and tools CA-1, CA-7, CA-11, TSO/ISPF, Visio 2003, Microsoft Office, CA-Librarian,

File-AID, ACF2

Tasks and responsibilitiesNebus Service Management System (NSMS): system for the registration of (problem)calls (incidents) and(work)requests and for controlling the progress of these calls and requests. Inventory of signaled incidents. Setting up the registrationsystem. Solving first line problems. Teaching persons how to manage and maintain the registrationsystem.

Nebus Externe klant Bestel System (NEBS): system that includes the whole settlement from order entry up toand including transport and invoicing. First project

o Solving second line problems.o Creating of procedures, working instructions and templates for the department ICT-System

Development.o Coaching of a team of programmers.

Second projecto Creating a functional design for the track and trace project for the department Logistics.o Assisting the Logistics department during the acceptancetest.o Being responsible for the daily lead of a team of 3 programmers: Setting up and controlling of the planning. Attending progress meetings and passing the results to the team. Coaching, co-ordinating and steering of 3 programmers.



Period February 2003 - March 2004Client Eneco Energie, RotterdamFunction Business analystLine of business Energy marketMethods/Techniques SDMHardware and operating systems PC (Windows NT and XP Professional)Databases Oracle 8iProgramming languages SQLPackages and tools Business Objects Report 5.1.1 and 5.1.6, Business Objects Designer 5.1.1

and 5.1.6, Business Objects Supervisor 5.1.1 and 5.1.6, TOAD 7.3, MSOffice 97, Quality Manager 2.1.4, Business Objects Broadcast Agent 5.5.6

Tasks and responsibilitiesHERA+ : system that supports the processes of Customers, Contracts, Metering and Exploitation for thesettlement and other legal obligations of customers. Developing Business Objects reports for the project 'Data Health Check' (DHC). The purpose of this project

is to control the quality of data and processes on HERA+ continuously or regular.

Period June 2002 - February 2003Client InDiIT B.V., Bergen op ZoomFunction Co-Founder/Co-ownerLine of business Business servicesMethods/Techniques Not applicableHardware and operating systems Not applicableDatabases Not applicableProgramming languages Not applicablePackages and tools Not applicable

Tasks and responsibilitiesPreparation to establish an IT-company abroad (Indonesia). Also taking the course Brainbench CertifiedInternet Professional.

Period March 2000 - May 2002Client General Electric Plastics Europe, Bergen op ZoomFunction Systems analystLine of business IndustryMethods/Techniques SDMHardware and operating systems IBM mainframe 30xx (MVS), PC (Windows 95 and 2000)Databases IDMS/R 12.0, VSAM, Microsoft AccessProgramming languages Cobol, ADS/Online, Easytrieve plus, JCLPackages and tools CA-1, CA-7, CA-11, TSO/ISPF, Panvalet, Business Objects, Spitab, Visio,

ACF2

Tasks and responsibilitiesInternal Billing System (IBS) : multi-currency system to settle invoices and used by many GE components. Writing Plan of Approach, setting up the planning, creating designs (both functional and technical), creating

test specifications, programming and testing of the new software on behalf of the delivery of invoices andorders to the IBS system, also the processing of data delivered by the IBS system itself. Realise an interfaceto the Datawarehouse where by means of Business Objects data can be referred.

Order Ship Bill system (OSB) : system that includes the whole settlement from order entry up to and includingtransport and invoicing. Analysing which programs and how programs must be changed concerning the introduction of the Euro.



Period April 1999 - March 2000Client Interpolis, TilburgFunction Designer/ProgrammerLine of business InsuranceMethods/Techniques SDMHardware and operating systems IBM mainframe 30xx (MVS), PC (Windows 95)Databases IDMS/R 14.0, VSAMProgramming languages Cobol, JCL, REXX, CLISTPackages and tools Endevor, CICS, TSO/ISPF, Visio, File-AID, Panvalet, ACF2, OPC

Tasks and responsibilitiesFinancial Administration Information System : an on-line and batch processing system, intended to receive,verify and forward financial transactions from and to the General Ledger system, the claim system, the agentsystem, the current account system and the statement of account system. Designing (technical), programming and testing of software on behalf to the delivery of renewals (P-Views)

via the ADN (Assurance Data Network).

Period January 1999 - April 1999Client Interpolis, TilburgFunction TesterLine of business InsuranceMethods/Techniques SDMHardware and operating systems IBM mainframe 30xx (MVS), PC (Windows 95)Databases IDMS/R 14.0, VSAMProgramming languages Cobol, JCL, REXX, CLISTPackages and tools Endevor, CICS, TSO/ISPF, ESW, Data Ager, Hiperstation,

Xpediter/Xchange, Visio, File-AID, Panvalet, ACF2, OPC

Tasks and responsibilitiesMaretel : an on-line and batch processing system, that is intended to support the insurance agent with hisadministration. Perform a Millenniumtest for Interpolis on the system Maretel. By a Millenniumtest is meant a number of

functional tests, which hit all the date sensitive system components. Afterwards a number of (always thesame) tests are executed by using time travel with which will be approved that the concerning systemfunctions are functioning identical and so are 2000-proof. With this will be achieved that the “2000”threshold can be passed without problems.



Period December 1997 - January 1999Client Interpolis, TilburgFunction Designer/Programmer (December 1997 - May 1998)

Designer/Technical Coordinator (June 1998 - August 1998)Team leader/Technical Coordinator/Designer (September 1998 - January1999)

Line of business InsuranceMethods/Techniques SDMHardware and operating systems IBM mainframe 30xx (MVS), PC (Windows 95)Databases IDMS/R 14.0, VSAMProgramming languages Cobol, JCL, REXX, CLISTPackages and tools Endevor, CICS, TSO/ISPF, PMW, Panvalet, Visio, File-AID, ACF2, OPC

Tasks and responsibilitiesMaretel : an on-line and batch processing system, that is intended to support the insurance agent with hisadministration. Designing (technical), programming and testing of software on behalf of the receiving of renewals and

transactions (P-Views) via the ADN (Assurance Data Network). Designing (technical), programming and testing of software on behalf of the registration of collection control

data on policy level instead of on customer level. Designing (both functional and technical) of software on behalf of simplifying the use of department codes

and extending the use of professional codes. Being responsible for the co-ordination about technical aspects such as making proposals about database

modifications, rendering support and giving advice about both mainframe and PC concerns. Being responsible for the daily lead of a team of 2 programmers:

o Setting up and controlling of the planning.o Attending progress meetings and passing the results to the team.o Coaching, co-ordinating and steering of 2 programmers.

Period June 1997 - December 1997Client Centraal Beheer, ApeldoornFunction Systems analyst/ProgrammerLine of business InsuranceMethods/Techniques SDMHardware and operating systems IBM mainframe 30xx (MVS), PC (OS/2 Warp)Databases IDMS/R 12.0, VSAMProgramming languages Cobol, ADS/Online, JCLPackages and tools CA-Roscoe, Visio

Tasks and responsibilitiesContour : collectively of various components on behalf of the management of commercial data of personswithin the Business to Business market. Designing (technical), programming and testing of synchronization software.

General Accounts Receivable Administration (Algemene Debiteuren Administratie, ADA) : system with regard tothe collection of accounts of Centraal Beheer. Designing (technical), programming and testing of ad hoc software and reports.

General Current Account System (Algemeen Rekening Courant systeem ADA, ARCADA) : control of thesettlements of customers based on a current account. Designing (technical), programming and testing of on-line software on behalf of User System Administrator

(GSB, Gebruikers Systeem Beheerder).

Mortgage and partial loan system (Hypotheek en deelleningen systeem (HELDER)) : control of mortgages andloans. Designing (technical), programming and testing of software and JCL on behalf of the continuation of loans.



Period March 1996 - May 1997Client Ministry of Defense (Ministerie van Defensie), Den HaagFunction Systems analyst/ProgrammerLine of business GovernmentMethods/Techniques SDMHardware and operating systems IBM mainframe 30xx (MVS), PC (Windows 3.11 for work-groups)Databases IDMS/R 12.0, VSAMProgramming languages Cobol, ADS/Online, Easytrieve plus, JCLPackages and tools TSO/ISPF, PBS/PDS

Tasks and responsibilitiesHuman Resource System (HRS) : primary registration system of personal details and organization details. Conversion of existing on-line software to new on-line software (new nomenclature of e.g. programs,

entities and data elements). Additional functionality had to be added to a part of the converted software.Also new on-line software is developed.

After the conversion I was employed at the maintenance team. Programming and testing of software. Writing systems and user documentation. Writing of Easytrieve plus software on behalf of implementation control reports.

Period August 1995 - February 1996Client European Patent Office, RijswijkFunction Systems analyst/ProgrammerLine of business Business servicesMethods/Techniques SDM, GSKHardware and operating systems IBM mainframe 30xx (MVS), PC (Windows 3.11)Databases IDMS/R 12.0, VSAMProgramming languages Cobol, ADS/Online, JCLPackages and tools TSO/ISPF

Tasks and responsibilitiesPatent Information System (PIR) : registration system of quotation and literature data concerning patents. Creating of new software for filling the database:

o Collecting and analysing of the information needed.o Creating, testing and implementing of the software and JCL.o Writing user and systems documentation (both functional and technical).

European Patent System (EPASYS) : registration system of patent data. By means of problem reports:

o Analysing of the problem.o Adjusting, testing and implementing of software and JCL.o Adjusting/writing user and systems documentation (both functional and technical).

Period March 1995 - July 1995Client Tax department (Belastingdienst), Deventer and ApeldoornFunction Team leader Technical DesignLine of business TaxesMethods/Techniques SDM, B/AC-methodHardware and operating systems IBM mainframe 30xx (MVS), PC (Windows 3.11)Databases DB2, VSAMProgramming languages CobolPackages and tools PMW, TSO/ISPF, CICS

Tasks and responsibilitiesEasytax-centraal : electronic declaration system for private tax declarations. Being responsible for the daily lead of the technical design team on behalf of the Easytax-centraal project:

o Setting up and maintaining of the plan of approach.o Setting up and maintaining of the planning using PMW.o Attending progress meetings and passing the results to the technical design team.o Keeping in touch with the quality assurance team, the programming team and test team.o Coaching, co-ordinating and steering of 3 technical designers.



Period October 1994 - February 1995Client Ministry of Defense (Ministerie van Defensie), Den HaagFunction Systems analyst/ProgrammerLine of business GovernmentMethods/Techniques SDMHardware and operating systems IBM mainframe 30xx (MVS), PC (MS-DOS)Databases IDMS/R 12.0, VSAMProgramming languages Cobol, ADS/Online, JCLPackages and tools TSO/ISPF, PBS/PDS

Tasks and responsibilitiesMaterieel Verwervingssysteem (MVS)) : registration system with suppliers' data. With reference to adjustments in both functional and technical design adjusting and testing of Cobol and

ADS software and JCL.

Central Stock Management System Royal Land Forces (Centraal Voorraad Beheerssysteem KoninklijkeLandmacht (CVBKL)) : system to control the stock in a practical manner. Converting IDMS-DC software to ADS/Online software using reverse engineering and testing of the

converted software.

Period May 1993 - September 1994Client General Electric Plastics Europe, Bergen op ZoomFunction Systems analyst/ProgrammerLine of business IndustryMethods/Techniques SDMHardware and operating systems IBM mainframe 30xx (MVS and VM)Databases IDMS/R 12.0, VSAMProgramming languages Cobol, ADS/Online, Easytrieve plus, JCLPackages and tools TSO/ISPF, Panvalet, CA-1, CA-7, CA-11, EZ/IQ, Spitab, ACF2

Tasks and responsibilitiesOrder Ship Bill system (OSB) : system that includes the whole settlement from order entry up to and includingtransport and invoicing. Integrating a new business unit within the existing OSB system.

Hazardous Material system : registration system of hazardous materials, this system is a subsystem of the OSBsystem as mentioned above. During the transport of hazardous materials (both land and sea transport) products should be accompanied

by various documents. Invoices are automatically generated within the existing system, while thedocuments concerning the transport of hazardous materials are added manually. The wish is that thedocuments just mentioned and the invoices are printed together.

Specification Lot history Customer reporting system (SLC) : system to control production data, which is thefoundation for the realization of quality checks, in a practical way. By means of problem reports doing the below mentioned activities.

Every below mentioned activity concerns the above 3 systems: Collecting and analysing the information needed. Keeping in touch with the end users. Creating, adjusting, testing and implementing software and JCL. Writing user and systems documentation (both functional and technical).



Period January 1993 - April 1993Client Bruggeling Automatisering BV, Bergen op ZoomFunction Systems analyst/ProgrammerLine of business Business servicesMethods/Techniques GSKHardware and operating systems PC (MS-DOS)Databases ParadoxProgramming languages PALPackages and tools WordPerfect 5.1

Tasks and responsibilitiesSales information system BREVIS (Bruggeling Relatie En Verkoop Informatie Systeem) : a by BruggelingAutomatisering BV designed and development system that registers contacts with business relations and keepsthe profiles of the available employees, which should support the sales activities. Project to document the system mentioned above and extend the functionality. The project was performed

according to the Getronics Software Quality system (Getronics Software Kwaliteitssysteem):o Being responsible for the daily lead of the project.o Creating designs (functional and technical).o Developing and adjusting software.o Performing tests.o Implementing of the software at the end users.o Writing and maintaining systems and user documentation.

Period August 1988 - December 1992Client General Electric Plastics Europe, Bergen op ZoomFunction Systems analyst/ProgrammerLine of business IndustryMethods/Techniques SDMHardware and operating systems IBM mainframe 30xx (MVS and VM), BULL 61-DPS (GCOS 6), BULL DPS-4

(GCOS 4)Databases IDMS/R 10.2, VSAMProgramming languages Cobol, ADS/Online, Easytrieve plus, JCL, REXX, CLIST, scriptPackages and tools TSO/ISPF, Panvalet, CA-1, CA-7, CA-11, EZ/IQ, Spitab, ACF2

Tasks and responsibilitiesMulti Currency General Ledger (MCGL2000) : a by Bruggeling Automatisering BV developed accounting systemwith the essence of keeping the multi-currency general ledger up to date.

Subadministration and Banking : expense accounting system.

Engineering Cost Control (ECC) : price control system.

Mailing system : mailing list.

Order Ship Bill system (OSB) : system that includes the whole settlement from order entry up to and includingtransport and invoicing.

Specification Lot history Customer reporting system (SLC) : systems to control production data is controlled ina practical way and are the foundation for the realization of quality checks.

Accounts Receivable (AR) : control of the multi currency receivable accounts records.

Bill of Material (BOM) : system to maintain the product formulations.

Following activities concern the 8 above-mentioned systems: Maintaining both on-line and batch software. Solving production problems and creating of ad hoc reports. Answering questions from the user organization. Planning and maintaining documentation. Maintenance of software and JCL on DPS-4. Converting files (created on 61/DPS) through the DPS-4

machine to IBM mainframe format.



Period September 1987 - July 1988Client Pechiney Nederland BV, VlissingenFunction ProgrammerLine of business IndustryMethods/Techniques Not applicableHardware and operating systems BULL DPS-4 (GCOS 4), PC (MS-DOS)Databases Not applicableProgramming languages Cobol, JCLPackages and tools WordPerfect 5.1

Tasks and responsibilitiesConversion of GE100 assembler software to DPS-4 Cobol software, this on behalf of an accounting system. Adjusting software. Developing Cobol software on behalf of file conversions. Creating JCL and sorts. Maintaining documentation. Keeping in touch with users.

Period August 1987 - August 1987Client General Electric Plastics Europe, Bergen op ZoomFunction ProgrammerLine of business IndustryMethods/Techniques SDMHardware and operating systems PC (MS-DOS)Databases ParadoxProgramming languages PALPackages and tools WordPerfect 5.1

Tasks and responsibilitiesSpecial Price Request (SPR) : registration system about price agreements. Collecting and analysing data. Creating software in Paradox using PAL. Setting up user and systems documentation (both functional and technical). Keeping in touch with users.

Period March 1987 - July 1987Client Bruggeling Automatisering BV, Bergen op ZoomFunction TraineeLine of business Business servicesMethods/Techniques SDMHardware and operating systems BULL 61-DPS (GCOS 6), PC (MS-DOS)Databases Not applicableProgramming languages Basic, CobolPackages and tools WordPerfect 5.1

Tasks and responsibilitiesSystem to take care of reminders. Developing of accounts receivable transactions PC software (BASIC).

Accounts receivable and accounts payable system and multi-currency system. Adjusting Cobol software on BULL 61-DPS:

o Analysing information need.o Adjusting and testing of software.o Writing user manual.



Experience websites

From Until Function Line of business11-2016 12-2016 Webdesigner Education10-2011 12-2012 Webmaster Interest group10-2008 11-2011 Webdesigner, webdeveloper, webmaster Charitable institution10-2008 11-2008 Webdesigner, webdeveloper Consultancy company11-2006 11-2012 Webdesigner, webdeveloper, webmaster Charitable institution12-2005 08-2010 Webdeveloper, webmaster Association06-2003 12-2012 Webdesigner, webdeveloper, webmaster Beauty care06-2002 Today Webdesigner, webdeveloper, webmaster Business services06-2002 09-2003 Webdesigner, webdeveloper, webmaster Business services11-2000 11-2000 Webdesigner, webdeveloper Business services10-2000 12-2009 Webdesigner, webdeveloper, webmaster Education04-2000 Today Webdesigner, webdeveloper, webmaster Personal

Period November 2016 - December 2016Client obs Jan Ligthart, Den HaagFunction WebdesignerLine of business EducationMethods/Techniques Not applicableHardware and operating systems PC (Windows)Databases Not applicableProgramming languages CSS, HTML, DHTML, XHTMLPackages and tools MS Internet Explorer, MS Office, Microsoft Outlook, Google Chrome,

Mozilla Firefox, WordPress

Tasks and responsibilities Restyling of the website.

Period October 2011 - December 2012Client Diabetesvereniging Nederland, region West-Brabant & TholenFunction WebmasterLine of business Interest groupMethods/Techniques Not applicableHardware and operating systems PC (Windows 7)Databases Not applicableProgramming languages HTMLPackages and tools CMS2 OWJA

Tasks and responsibilities Management (maintenance) of region website for the region West-Brabant and Tholen.

Period October 2008 - November 2008Client Saurion Advies, KlundertFunction Webdesigner, webdeveloperLine of business Consultancy companyMethods/Techniques Not applicableHardware and operating systems PC (Windows XP Professional)Databases Not applicableProgramming languages CSS, HTML 4.01, DHTML, XHTML 1.0, Javascript, PHPPackages and tools MS Internet Explorer, MS Office Windows 2000, Microsoft Outlook,

Netscape Communicator, Dreamweaver MX 2004, FTP

Tasks and responsibilities Designing, developing, building and testing of a new website.



Period October 2008 - November 2011Client Stichting Hulp aan weeskinderen in Nepal, BentveldFunction Webdesigner, webdeveloper, webmasterLine of business Charitable institutionMethods/Techniques Not applicableHardware and operating systems PC (Windows XP Professional)Databases Not applicableProgramming languages CSS, HTML 4.01, DHTML, XHTML 1.0, Javascript, PHPPackages and tools MS Internet Explorer, MS Office Windows 2000, Microsoft Outlook,


Tasks and responsibilities Restyling of the website. Maintenance of the website.

Period November 2006 - November 2012Client Stichting Weeskinderen Azië, RoosendaalFunction Webdesigner, webdeveloper, webmasterLine of business Charitable institutionMethods/Techniques Not applicableHardware and operating systems PC (Windows XP Professional)Databases Not applicableProgramming languages CSS, HTML 4.01, DHTML, XHTML 1.0, Javascript, PHPPackages and tools MS Internet Explorer, MS Office Windows 2000, Microsoft Outlook,


Tasks and responsibilities Designing, developing, building and testing of a new website. Maintenance of the website.

Period December 2005 - August 2010Client Dutch Association Shanghai, Shanghai (China)Function Webdeveloper, webmasterLine of business AssociationMethods/Techniques Not applicableHardware and operating systems PC (Windows XP Professional)Databases Not applicableProgramming languages CSS, HTML 4.01, DHTML, XHTML 1.0, Javascript, PHPPackages and tools MS Internet Explorer, MS Office Windows 2000, Microsoft Outlook,


Tasks and responsibilities Developing, building and testing of a new website. Site is designed by the association itself. Advising on the maintenance of this website.

Period June 2003 - December 2012Client Beauty parlour Le Beau Rêve, HeerleFunction Webdesigner, webdeveloper, webmasterLine of business Beauty careMethods/Techniques Not applicableHardware and operating systems PC (Windows 2000, XP en 7)Databases Not applicableProgramming languages CSS, HTML 4.01, DHTML, XHTML 1.0, Javascript, PHPPackages and tools MS Internet Explorer, MS Office Windows 2000, Microsoft Outlook,

Netscape Communicator, Microsoft Photo Editor, Dreamweaver MX 2004,FTP




Period June 2002 - TodayClient Hoeks IT Services B.V.Function Webdesigner, webdeveloper, webmasterLine of business Business servicesMethods/Techniques Not applicableHardware and operating systems PC (Windows 2000, XP, Vista en 7)Databases Not applicableProgramming languages CSS, HTML 4.01, DHTML, XHTML 1.0, Javascript, PHPPackages and tools MS Internet Explorer, MS Office Windows 2000, Microsoft Outlook,

Netscape Communicator, Microsoft Photo Editor, Dreamweaver MX 2004,FTP, Google Chrome, Opera, Mozilla Firefox


Period June 2002 - September 2003Client InDiIT B.V., Bergen op ZoomFunction Webdesigner, webdeveloper, webmasterLine of business Business servicesMethods/Techniques Not applicableHardware and operating systems PC (Windows 2000 and XP)Databases Not applicableProgramming languages CSS, HTML 4.01, DHTML, XHTML 1.0, Javascript, PHP, ASPPackages and tools MS Internet Explorer, MS Office Windows 2000, Microsoft Outlook,

Netscape Communicator, Microsoft Photo Editor, FTP


Period November 2000 - November 2000Client Post Automatisering B.V., DelfgauwFunction Webdesigner, webdeveloperLine of business Business servicesMethods/Techniques Not applicableHardware and operating systems PC (Windows 2000)Databases Not applicableProgramming languages HTML 4.01, DHTML, XHTML 1.0, JavascriptPackages and tools MS Internet Explorer, MS Office Windows 2000, Microsoft Outlook,

Netscape Communicator, Microsoft Photo Editor, FTP

Tasks and responsibilities Designing, developing, building and testing of a new website.

Period October 2000 - December 2009Client Jan Ligthartschool, Den HaagFunction Webdesigner, webdeveloper, webmasterLine of business EducationMethods/Techniques Not applicableHardware and operating systems PC (Windows 2000 and XP)Databases Not applicableProgramming languages CSS, HTML 4.01, DHTML, XHTML 1.0, Javascript, PHPPackages and tools MS Internet Explorer, MS Office Windows 2000, Microsoft Outlook,

Netscape Communicator, Microsoft Photo Editor, Dreamweaver MX 2004,FTP, MS Publisher




Period April 2000 - TodayClient Henk Hoeks and Christine LeendersFunction Webdesigner, webdeveloper, webmasterLine of business Personal websiteMethods/Techniques Not applicableHardware and operating systems PC (Windows 2000 and XP and Vista and 7)Databases Not applicableProgramming languages CSS, HTML 4.01, DHTML, XHTML 1.0, Javascript, PHPPackages and tools MS Internet Explorer, MS Office Windows 2000, Microsoft Outlook,

Netscape Communicator, Microsoft Photo Editor, Dreamweaver MX 2004,FTP, Google Chrome, Opera, Mozilla Firefox




Volunteer work

From Until Function Line of business Organization02-2014 Today Moderator Campercontact Interest group Nederlandse Kampeerauto Club

(NKC)03-2017 12-2017 Volunteer activities Interest group Diabetesvereniging Nederland

(region West-Brabant & Tholen)03-2011 12-2012 Coordinator, webmaster

region websiteInterest group Diabetesvereniging Nederland

(region West-Brabant & Tholen)02-2007 11-2012 Chairman, treasurer Charitable institution Stichting Weeskinderen Azië11-1989 05-1994 Chairman personnel

associationBusiness services Bruggeling Automatisering BV

Period February 2014 - TodayOrganization Nederlandse Kampeerauto Club (NKC)Function Moderator Campercontact regions Denmark, Norway, Sweden, Finland,

Iceland, Germany (Berlin, Brandenburg, Mecklenburg-Vorpommern,Schleswig-Holstein and Hamburg), Australia, New Zealand, United Statesand Canada

Line of business Interest group

Period March 2017 - December 2017Organization Diabetesvereniging Nederland (region West-Brabant & Tholen)Function Volunteer activitiesLine of business Interest group

Period March 2011 - December 2012Organization Diabetesvereniging Nederland (region West-Brabant & Tholen)Function Coordinator and webmaster region websiteLine of business Interest group

Period February 2007 - November 2012Organization Stichting Weeskinderen Azië, RoosendaalFunction Chairman and treasurerLine of business Charitable institution

Period November 1989 - May 1994Organization Bruggeling Automatisering BV, Bergen op ZoomFunction Chairman personnel associationLine of business Business services

Hobbies and interests

Travel, Camping, Motorhome, Photography, Volunteer work, Movies

curriculum vitae : h.m. hoeks basics information science 1 ... 1991 novi hb-2 data analysis, ......

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