COMMUNITIES INTEGRATED WITH UNIFIED CUSTOMER PROFILE

community app on plumb5.com

FIND IT ON THE TOP MENU

OF YOUR PLUMB5

DASHBOARD

MAYBE

Assign scores to engagement responses and calculate online loyalty points and assign rewards based on

score range

Based on engagement responses or scores, set

workflows to trigger follow-up campaigns, based on scores

Create custom reports based on user interactions

and responses

Set alerts to notify you, when ever a customer is drifting away. Identify churn based on customer unified score for frequency, recency, transactions and responses.

CUSTOMER COMMUNITIESCUSTOMER COMMUNITIES