customer complaints consolidated final jan feb, march, april 2012

SR Number 2G/3G Assigned Date SLA Mobile Number

1-6945959819 Prepaid 2G 2-Jan-12 1/4/12 11:06 AM 95336098991-6944767561 Prepaid 2G 2-Jan-12 1/3/12 8:55 PM 88018526861-6949107848 Prepaid 2G 2-Jan-12 1/4/12 4:10 PM 88852257461-6951386407 Prepaid 2G 2-Jan-12 1/4/12 7:40 AM 97005659341-6951386327 Prepaid 2G 2-Jan-12 1/4/12 7:39 PM 94942435801-6951914279 Prepaid 2G 2-Jan-12 1/4/12 8:37 PM 97005750871-6951232997 Postpaid 2G 2-Jan-12 1/4/12 7:57 PM 97001689391-6951386467 Prepaid 2G 2-Jan-12 1/4/12 7:41 PM 97000741141-6954787971 Prepaid 2G 3-Jan-12 1/5/12 8:43 AM 97001353511-6956605701 Prepaid 2G 3-Jan-12 1/5/12 12:16 PM 92925090051-6962407794 Prepaid 2G 3-Jan-12 1/6/12 10:02 PM 99663326361-6962825851 Prepaid 2G 4-Jan-12 1/6/12 12:16 AM 86860872331-6962828005 Prepaid 2G 4-Jan-12 1/9/12 12:36 AM 88011294891-6971816798 Prepaid 2G 4-Jan-12 1/9/12 7:38 PM 97002574341-6984948971 Prepaid 3G 5-Jan-12 1/9/12 11:04 PM 88014840521-6996762815 Prepaid 2G 6-Jan-12 1/10/12 10:34 PM 95336098991-6994254979 Prepaid 2G 6-Jan-12 1/10/12 7:31 PM 88015621021-6991173584 Prepaid 2G 6-Jan-12 1/10/12 3:37 PM 75699955871-7004990111 Prepaid 2G 7-Jan-12 1/12/12 5:12 PM 99631864181-7002480952 Prepaid 2G 7-Jan-12 1/11/12 2:14 PM 97002833031-7007333981 Prepaid 2G 7-Jan-12 1/11/12 8:25 PM 97000455311-7005677166 Prepaid 2G 7-Jan-12 1/12/12 6:22 PM 97000315021-7016759379 Prepaid 2G 8-Jan-12 1/11/12 12:02 PM 97008663631-7009749381 Prepaid 2G 8-Jan-12 1/12/12 12:03 AM 97002256001-7012350901 Prepaid 2G 8-Jan-12 1/13/12 12:04 AM 86866655631-7023693863 Prepaid 2G 9-Jan-12 1/12/12 6:08 PM 86867708221-7018063928 Prepaid 2G 9-Jan-12 1/12/12 10:13 AM 86864428071-7025030007 Prepaid 2G 9-Jan-12 1/12/12 7:24 PM 97008635871-7035331655 Prepaid 2G 10-Jan-12 1/13/12 5:06 PM 90104300111-7034970499 Prepaid 2G 10-Jan-12 1/13/12 4:33 PM 86867480921-7038166053 Prepaid 3G 10-Jan-12 1/13/12 8:27 PM 95330303341-7036404491 Prepaid 2G 10-Jan-12 1/13/12 6:16 PM 88014864151-7039669158 Prepaid 2G 10-Jan-12 1/13/12 11:34 PM 97008105041-7040593680 Prepaid 2G 11-Jan-12 1/14/12 6:47 AM 88013085151-7044130203 Prepaid 2G 11-Jan-12 1/14/12 12:41 PM 86866994091-7043862339 Prepaid 2G 11-Jan-12 1/16/12 12:35 PM 86867858481-7043428202 Prepaid 2G 11-Jan-12 1/14/12 11:56 AM 97007748801-7047510869 Prepaid 2G 11-Jan-12 1/14/12 5:15 AM 97007371041-7063966271 Prepaid 2G 11-Jan-12 1/16/12 10:12 PM 90303717111-7055800691 Prepaid 2G 11-Jan-12 1/16/12 7:16 PM 86861923511-7055800983 Postpaid 3G 11-Jan-12 1/14/12 7:36 PM 97000886681-7097186555 Prepaid 2G 12-Jan-12 1/16/12 1:10 PM 97003303381-7172707901 Prepaid 2G 13-Jan-12 1/17/12 2:25 PM 89854619101-7226975021 Prepaid 2G 14-Jan-12 1/18/12 5:14 AM 88012880431-7232033091 Prepaid 2G 14-Jan-12 1/19/12 6:47 PM 90596206211-7236194852 Prepaid 2G 14-Jan-12 1/19/12 8:49 PM 86862144471-7273266241 Prepaid 2G 15-Jan-12 1/19/12 12:03 AM 88019067781-7294928595 Prepaid 2G 15-Jan-12 1/19/12 12:03 AM 99660832421-7309933157 Postpaid 2G 16-Jan-12 1/19/12 11:48 AM 97000555951-7325166255 Prepaid 2G 16-Jan-12 1/19/12 7:11 PM 9700158517

Postpaid/

Prepaid

1-7296614083 Prepaid 2G 16-Jan-12 97005771031-7322933647 Prepaid 2G 16-Jan-12 1/20/12 6:03 PM 88016014451-7323227567 Prepaid 2G 16-Jan-12 1/19/12 6:21 PM 97000241831-7334404559 Prepaid 3G 17-Jan-12 1/20/12 8:49 AM 86867012791-7342683604 Prepaid 2G 17-Jan-12 1/21/12 3:05 PM 88012283431-7342941521 Prepaid 2G 17-Jan-12 1/20/12 3:03 PM 90106800061-7346369849 Prepaid 3G 17-Jan-12 1/21/12 6:09 PM 86866636471-7347268539 Prepaid 2G 17-Jan-12 1/21/12 6:38 PM 97001607561-7346381151 Prepaid 2G 17-Jan-12 1/20/12 6:10 PM 86860046991-7361344923 Prepaid 2G 18-Jan-12 1/21/12 1:58 PM 98852346581-7359487861 Prepaid 2G 18-Jan-12 1/21/12 12:45 PM 86860699591-7364907521 Prepaid 2G 18-Jan-12 1/21/12 4:26 AM 97005787831-7371981055 Prepaid 2G 18-Jan-12 1/21/12 10:20 PM 86868288781-7368111239 Prepaid 2G 18-Jan-12 1/21/12 7:14 PM 86866966491-7379336651 Prepaid 2G 19-Jan-12 1/23/12 12:28 AM 97003339591-7385622359 Prepaid 3G 19-Jan-12 1/23/12 5:56 PM1-7384486481 Prepaid 2G 19-Jan-12 1/23/12 4:33 PM 90008999711-7388678905 Prepaid 2G 19-Jan-12 1/23/12 8:05 PM 97005219171-7386316459 Prepaid 3G 19-Jan-12 1/23/12 6:04 PM 97002218911-7401068634 Prepaid 2G 20-Jan-12 1/25/12 1:51 PM 88016017391-7401049883 Prepaid 3G 20-Jan-12 1/24/12 1:50 PM 86864546771-7403943535 Prepaid 2G 20-Jan-12 1/24/12 5:22 PM 88019893931-7404489743 Postpaid 3G 20-Jan-12 1/24/12 5:55 PM 97007353551-7421270989 Prepaid 2G 21-Jan-12 1/25/12 5:23 PM 88017514591-7421405965 Prepaid 2G 21-Jan-12 1/25/12 6:20 PM 88019702191-7425130311 Prepaid 2G 21-Jan-12 1/25/12 8:33 PM 97036987621-7421292431 Prepaid 2G 21-Jan-12 1/25/12 5:31 AM 97007738821-7423401611 Prepaid 2G 21-Jan-12 1/25/12 6:52 PM 86866100791-7441894047 Prepaid 2G 22-Jan-12 1/27/12 12:03 AM 88019119411-7432111151 Prepaid 2G 22-Jan-12 1/25/12 12:02 PM 97006700981-7437148871 Prepaid 2G 22-Jan-12 1/27/12 12:03 AM 77024695101-7430785311 Prepaid 2G 22-Jan-12 1/27/12 12:03 AM 86869420171-7447641224 Prepaid 2G 23-Jan-12 1/27/12 3:56 PM 86868499451-7451270801 Prepaid 2G 24-Jan-12 1/28/12 9:06 AM 89854619101-7451061801 Prepaid 2G 24-Jan-12 1/28/12 8:01 AM 99893769951-7451159451 Prepaid 2G 24-Jan-12 1/28/12 9:04 AM 86860869331-7453622104 Prepaid 2G 24-Jan-12 1/30/12 4:12 PM 86881668801-7453612941 Prepaid 2G 24-Jan-12 1/28/12 4:03 PM 88019877271-7455330571 Prepaid 2G 24-Jan-12 1/30/12 8:21 PM 88013376221-7454910362 Prepaid 2G 24-Jan-12 1/28/12 7:10 PM 86863521881-7457691015 Prepaid 2G 25-Jan-12 1/28/12 9:07 PM 97005787831-7461034693 Prepaid 2G 25-Jan-12 1/30/12 4:57 PM 97001583371-7461755887 Prepaid 2G 25-Jan-12 1/30/12 6:20 AM 96765455441-7463503305 Prepaid 2G 25-Jan-12 1/30/12 9:53 PM 86863326491-7469788823 Prepaid 2G 26-Jan-12 1/31/12 12:03 AM 80999991791-7466567731 Prepaid 2G 26-Jan-12 1/31/12 12:03 AM 97002248401-7472695980 Prepaid 2G 27-Jan-12 1/31/12 3:25 PM 97001148481-7472790673 Prepaid 2G 27-Jan-12 1/31/12 3:38 PM 88018193291-7472790481 Prepaid 2G 27-Jan-12 1/31/12 3:32 AM 98661283381-7472790641 Prepaid 2G 27-Jan-12 1/31/12 3:36 PM 97004300341-7472790261 Prepaid 2G 27-Jan-12 1/31/12 3:30 PM 8686165078

1-7472790571 Prepaid 2G 27-Jan-12 1/31/12 3:34 PM 88017966861-7472790611 Prepaid 2G 27-Jan-12 1/31/12 3:35 PM 97000799491-7472790541 Prepaid 2G 27-Jan-12 1/30/12 3:32 AM 86865133881-7472790743 Prepaid 3G 27-Jan-12 1/31/12 3:44 PM 88016819961-7474615981 Prepaid 2G 27-Jan-12 1/31/12 8:42 PM 94944186181-7477860073 Prepaid 2G 28-Jan-12 2/1/12 11:31 AM 90004268781-7480625761 Prepaid 2G 28-Jan-12 2/1/12 6:28 PM 88010647071-7481374563 Prepaid 2G 28-Jan-12 2/1/12 8:24 PM 86867537431-7481812041 Prepaid 2G 28-Jan-12 2/1/12 10:25 PM 97002155631-7484716747 Prepaid 2G 29-Jan-12 2/2/12 12:03 AM 88013379251-7489607369 Prepaid 2G 30-Jan-12 2/2/12 12:32 PM 88013474671-7490919515 Prepaid 2G 30-Jan-12 2/2/12 3:59 PM 80962586961-7490919465 Prepaid 2G 30-Jan-12 2/2/12 3:58 PM 78930840221-7490919345 Prepaid 3G 30-Jan-12 2/2/12 3:57 PM 96662601601-7490678523 Prepaid 2G 30-Jan-12 2/3/12 3:37 PM 97004433781-7490171769 Prepaid 2G 30-Jan-12 2/2/12 2:20 PM 88011305571-7495600701 Prepaid 2G 31-Jan-12 2/4/12 10:09 AM 88012737091-7499111401 Prepaid 2G 31-Jan-12 2/3/12 5:19 AM 97000234391-7499367771 Prepaid 2G 31-Jan-12 2/3/12 6:04 PM 86866058881-7499737407 Prepaid 2G 31-Jan-12 2/3/12 6:39 AM 97002200621-7500944791 Prepaid 2G 31-Jan-12 2/3/12 8:56 PM 95023313111-7503840099 Prepaid 2G 1-Feb-12 2/4/12 10:24 AM 86868293391-7505167233 Prepaid 2G 1-Feb-12 2/4/12 1:40 PM 94940566641-7504836791 Postpaid 3G 1-Feb-12 2/6/12 12:46 PM 97000317861-7504630051 Prepaid 2G 1-Feb-12 2/4/12 12:19 AM 97006084001-7507432333 Prepaid 2G 1-Feb-12 2/4/12 7:33 PM 97004552401-7507712755 Prepaid 2G 1-Feb-12 2/4/12 7:59 PM 92904154491-7507710512 Prepaid 2G 1-Feb-12 2/4/12 7:55 PM 86868449601-7507375051 Prepaid 3G 1-Feb-12 2/3/12 7:14 PM 86864866551-7510961835 Prepaid 2G 2-Feb-12 2/4/12 11:35 PM 97008589811-7512680917 Prepaid 2G 2-Feb-12 2/6/12 3:52 PM 99592644631-7515070949 Prepaid 2G 2-Feb-12 2/7/12 10:02 PM 93936655361-7518374988 Prepaid 2G 3-Feb-12 2/7/12 1:15 PM 97000380531-7518255571 Prepaid 2G 3-Feb-12 2/7/12 12:56 PM 88017706221-7517512129 Prepaid 2G 3-Feb-12 2/6/12 11:12 PM 97005651621-7516584979 Prepaid 2G 3-Feb-12 2/8/12 8:08 AM 97006028051-7519345909 Postpaid 2G 3-Feb-12 2/7/12 3:24 PM 86860452111-7519496755 Prepaid 2G 3-Feb-12 2/7/12 3:49 PM 97003030681-7523764538 Prepaid 2G 4-Feb-12 2/7/12 9:52 PM 97000163311-7527961011 Prepaid 2G 4-Feb-12 2/8/12 8:16 PM 98852346581-7528845785 Prepaid 2G 5-Feb-12 2/9/12 12:03 AM 97004539691-7533774341 Prepaid 3G 5-Feb-12 2/9/12 12:03 AM 86866618771-7530612391 Prepaid 2G 5-Feb-12 2/10/12 12:04 AM 97009248421-7535961763 Prepaid 3G 6-Feb-12 2/8/12 12:16 AM 86865667881-7538831521 Prepaid 2G 6-Feb-12 2/9/12 7:03 PM 98855829991-7542997111 Postpaid 2G 7-Feb-12 2/10/12 11:00 AM 97005586661-7548656175 Prepaid 2G 7-Feb-12 2/10/12 10:49 AM 97002578751-7541778896 Prepaid 2G 7-Feb-12 2/10/12 8:00 AM 88013448801-7546098756 Prepaid 2G 7-Feb-12 2/10/12 5:42 PM 86861518941-7543067489 Prepaid 2G 7-Feb-12 2/10/12 12:00 PM 97005667661-7549619120 Prepaid 2G 8-Feb-12 2/11/12 6:39 AM 8686716225

1-7554064688 Prepaid 2G 8-Feb-12 2/11/12 6:40 PM 90529039051-7555673950 Prepaid 2G 8-Feb-12 2/11/12 10:55 PM 86861195151-7557846231 Prepaid 2G 9-Feb-12 2/13/12 8:46 AM 95733677401-7557385431 Prepaid 2G 9-Feb-12 2/13/12 7:20 AM 86864214321-7556425817 Prepaid 2G 9-Feb-12 2/13/12 1:46 AM 98856603631-7556425775 Prepaid 2G 9-Feb-12 2/11/12 1:32 PM 86866868661-7559811471 Prepaid 2G 9-Feb-12 2/13/12 1:58 PM 96423112401-7559383527 Postpaid 2G 9-Feb-12 2/13/12 12:59 PM 97000717271-7561702781 Prepaid 2G 9-Feb-12 2/13/12 5:52 PM 94949009631-7561597251 Prepaid 3G 9-Feb-12 2/13/12 5:50 PM 86866060201-7561293961 Prepaid 2G 9-Feb-12 2/13/12 5:03 PM 88018740761-7560564953 Prepaid 2G 9-Feb-12 2/13/12 3:29 PM 97009225501-7561872611 Prepaid 3G 9-Feb-12 2/14/12 6:41 PM 88017456881-7562793961 Prepaid 2G 9-Feb-12 2/14/12 7:57 PM 94402174961-7562075403 Prepaid 2G 9-Feb-12 2/13/12 6:57 PM 94939212421-7566415194 Prepaid 2G 10-Feb-12 2/13/12 11:00 PM 97004413181-7569004181 Prepaid 2G 10-Feb-12 2/15/12 4:41 PM 73861599531-7571683639 Prepaid 2G 10-Feb-12 2/14/12 11:40 PM 89777430411-7570139883 Prepaid 2G 10-Feb-12 2/14/12 6:55 AM 97002578751-7571227683 Prepaid 2G 10-Feb-12 2/14/12 9:59 AM 97000889621-7571556882 Prepaid 2G 10-Feb-12 2/14/12 10:20 AM 97003414351-7569095637 Prepaid 2G 10-Feb-12 2/14/12 5:08 PM 86862764121-7571868151 Prepaid 2G 11-Feb-12 2/15/12 12:46 AM 88019008411-7571976961 Prepaid 2G 11-Feb-12 2/15/12 2:52 AM 88010325451-7574821355 Prepaid 2G 11-Feb-12 2/15/12 1:24 PM 88019929831-7578500707 Prepaid 2G 11-Feb-12 2/15/12 9:19 PM 77024695101-7580668545 Prepaid 2G 12-Feb-12 2/17/12 12:04 AM 86868884311-7583508317 Prepaid 2G 12-Feb-12 2/15/12 12:02 PM 97002196681-7583527457 Prepaid 2G 12-Feb-12 2/16/12 12:03 AM 90321233351-7583194769 Prepaid 2G 12-Feb-12 2/16/12 12:03 AM 80999991791-7584069079 Prepaid 2G 13-Feb-12 2/16/12 8:03 AM 97000821161-7589771030 Prepaid 2G 13-Feb-12 2/17/12 9:26 PM 97007812291-7589609831 Prepaid 2G 13-Feb-12 2/16/12 9:17 AM 97007377231-7594009531 Prepaid 2G 14-Feb-12 2/17/12 1:06 PM 81255919381-7599041642 Prepaid 2G 14-Feb-12 2/17/12 10:48 PM 86862896261-7598742274 Prepaid 2G 14-Feb-12 2/18/12 9:51 PM 86869080791-7595643451 Prepaid 2G 14-Feb-12 2/17/12 4:18 PM 86861219631-7598686092 Prepaid 2G 14-Feb-12 2/17/12 10:07 PM 97003353301-7724880821 Prepaid 3G 1-Mar-12 3/5/2012 17:11 86868245071-7724459027 Prepaid 2G 1-Mar-12 3/5/2012 15:48 97007274701-7725935675 Prepaid 2G 1-Mar-12 3/5/2012 19:53 86867545731-7732208552 Prepaid 2G 2-Mar-12 3/6/2012 18:03 88015198181-7739565424 Prepaid 2G 3-Mar-12 3/7/2012 6:19 86863350341-7735962191 Prepaid 2G 3-Mar-12 3/7/2012 9:51 86860800501-7735707327 Prepaid 2G 3-Mar-12 3/7/2012 9:00 95052993841-7736018011 Postpaid 2G 3-Mar-12 3/7/2012 10:00 90107058201-7735864661 Postpaid 2G 3-Mar-12 3/7/2012 9:47 90107058201-7740509199 Prepaid 2G 3-Mar-12 3/7/2012 20:08 81433935931-7746600262 Prepaid 2G 4-Mar-12 3/7/2012 12:02 88015141991-7743106471 Prepaid 2G 4-Mar-12 3/9/2012 0:03 86868410461-7745409689 Prepaid 2G 4-Mar-12 3/9/2012 0:03 8801873129

1-7745711875 Prepaid 2G 4-Mar-12 3/9/2012 0:03 88012039831-7746629314 Prepaid 2G 4-Mar-12 3/9/2012 0:03 97000536941-7746885021 Prepaid 2G 4-Mar-12 3/10/2012 0:04 97007343031-7748415149 Prepaid 3G 5-Mar-12 3/9/2012 11:00 97003388091-7748300581 Prepaid 2G 5-Mar-12 3/9/2012 10:42 96030455331-7748107161 Prepaid 2G 5-Mar-12 3/9/2012 9:46 93466578321-7750420841 Prepaid 2G 5-Mar-12 3/9/2012 17:49 99859184401-7752469207 Prepaid 2G 5-Mar-12 3/9/2012 22:05 97003697701-7756594471 Prepaid 2G 6-Mar-12 3/10/2012 1:11 88012227861-7756422221 Prepaid 3G 6-Mar-12 3/10/2012 12:44 86866286951-7755799503 Prepaid 2G 6-Mar-12 3/10/2012 11:39 86866212971-7755787737 Prepaid 2G 6-Mar-12 3/10/2012 11:42 90108169201-7755148455 Prepaid 2G 6-Mar-12 3/10/2012 10:19 97000846461-7758826939 Prepaid 2G 6-Mar-12 3/12/2012 17:54 86860511251-7759287561 Prepaid 2G 6-Mar-12 3/12/2012 18:48 81255919381-7759118091 Prepaid 2G 6-Mar-12 3/10/2012 18:20 90304826531-7760291789 Prepaid 2G 6-Mar-12 3/10/2012 9:09 88016250011-7761148316 Prepaid 2G 7-Mar-12 3/12/2012 0:15 88013137561-7768757647 Prepaid 2G 7-Mar-12 3/12/2012 11:11 97001380511-7770315459 Prepaid 2G 8-Mar-12 3/13/2012 0:03 97007397951-7769023402 Prepaid 2G 8-Mar-12 3/14/2012 0:04 97008105041-7771281027 Prepaid 3G 8-Mar-12 3/13/2012 0:03 88014568721-7771235981 Prepaid 2G 8-Mar-12 3/12/2012 12:02 97008188521-7772019713 Postpaid 2G 8-Mar-12 3/13/2012 0:03 94946013221-7773283991 Prepaid 2G 8-Mar-12 3/13/2012 0:03 97007564731-7793437111 Prepaid 2G 11-Mar-12 3/15/2012 0:03 86863745101-7795777715 Prepaid 2G 12-Mar-12 3/15/2012 11:45 86860048461-7795761096 Prepaid 2G 12-Mar-12 3/15/2012 12:01 88014161421-7798346543 Prepaid 3G 12-Mar-12 3/15/2012 5:45 88015154391-7799334732 Prepaid 2G 12-Mar-12 3/15/2012 19:39 88019092551-7802400887 Prepaid 2G 13-Mar-12 3/15/2012 22:35 99890195251-7806069991 Prepaid 3G 13-Mar-12 3/16/2012 18:30 86864629641-7806282993 Prepaid 3G 13-Mar-12 3/16/2012 6:56 88013331331-7812315995 Postpaid 2G 14-Mar-12 3/17/2012 16:02 94946013221-7815065379 Prepaid 2G 14-Mar-12 3/17/2012 9:31 97003789971-7811876071 Prepaid 2G 14-Mar-12 3/17/2012 15:01 86861391771-7819785847 Prepaid 2G 15-Mar-12 3/19/2012 3:59 97008047201-7819004579 Prepaid 2G 15-Mar-12 3/19/2012 14:14 97008105041-7822426100 Prepaid 2G 15-Mar-12 3/19/2012 21:32 86867736551-7824330812 Prepaid 2G 16-Mar-12 3/20/2012 8:01 90301006671-7824488762 Prepaid 2G 16-Mar-12 3/20/2012 8:41 97006851151-7828944782 Prepaid 2G 16-Mar-12 3/21/2012 20:03 88015880501-7827987021 Prepaid 2G 16-Mar-12 3/20/2012 18:21 88016638761-7829845265 Prepaid 3G 16-Mar-12 3/21/2012 22:50 86864983561-7833520379 Prepaid 2G 17-Mar-12 3/21/2012 1:38 97003789971-7831122361 Prepaid 2G 17-Mar-12 3/21/2012 7:13 97008659161-7834439451 Prepaid 3G 17-Mar-12 3/21/2012 15:45 86867229871-7835229311 Postpaid 2G 17-Mar-12 3/21/2012 17:41 86860457771-7837309856 Prepaid 2G 17-Mar-12 3/21/2012 23:30 95336336621-7835932713 Prepaid 2G 17-Mar-12 3/21/2012 7:16 97002399541-7836253039 Prepaid 2G 17-Mar-12 3/21/2012 20:04 9700230147

1-7836968465 Prepaid 2G 17-Mar-12 3/22/2012 22:06 86868245601-7840578291 Prepaid 2G 18-Mar-12 3/22/2012 0:03 98491209001-7841181446 Prepaid 2G 18-Mar-12 3/22/2012 0:03 97002247221-7840686851 Prepaid 2G 18-Mar-12 3/22/2012 0:03 95505400231-7841992545 Prepaid 2G 18-Mar-12 3/22/2012 0:03 88011095901-7842596414 Prepaid 3G 18-Mar-12 3/22/2012 0:03 97000073461-7840329208 Prepaid 2G 18-Mar-12 3/22/2012 0:03 96424243631-7839003973 Prepaid 2G 18-Mar-12 3/22/2012 0:03 97008707531-7845033128 Prepaid 2G 19-Mar-12 3/22/2012 13:19 94931840181-7846015051 Prepaid 2G 19-Mar-12 3/22/2012 15:30 97004572751-7848590411 Prepaid 2G 19-Mar-12 3/22/2012 19:00 97006542151-7854816679 Prepaid 2G 20-Mar-12 3/24/2012 12:42 97001603911-7852262381 Prepaid 2G 20-Mar-12 3/23/2012 7:34 95026274141-7857837975 Prepaid 2G 20-Mar-12 3/23/2012 18:02 97000239451-7857144761 Prepaid 2G 20-Mar-12 3/23/2012 16:49 97009229721-7856396107 Prepaid 3G 20-Mar-12 3/23/2012 15:32 99084528661-7856295910 Prepaid 2G 20-Mar-12 3/23/2012 3:11 97005736571-7856295650 Prepaid 2G 20-Mar-12 3/23/2012 3:09 97005736571-7858252870 Prepaid 2G 20-Mar-12 3/23/2012 18:36 86867389131-7859601153 Prepaid 2G 20-Mar-12 3/23/2012 20:13 88012919141-7860827713 Prepaid 2G 20-Mar-12 3/23/2012 23:03 80990815231-7893023742 Prepaid 2G 22-Mar-12 3/26/2012 0:42 97003249411-7889130543 Prepaid 2G 22-Mar-12 3/27/2012 10:09 88016466081-7906490525 Prepaid 2G 22-Mar-12 3/26/2012 21:48 96766375571-7918349353 Prepaid 2G 23-Mar-12 3/27/2012 13:26 97000908951-7920233591 Prepaid 2G 23-Mar-12 3/27/2012 17:05 97003754531-7919648337 Prepaid 3G 23-Mar-12 3/27/2012 16:21 86864898571-7922451112 Prepaid 2G 23-Mar-12 3/27/2012 10:07 88015246051-7921884971 Prepaid 2G 23-Mar-12 3/27/2012 20:28 90143909161-7926246121 Prepaid 2G 24-Mar-12 3/28/2012 12:53 97009113211-7925171142 Prepaid 2G 24-Mar-12 3/28/2012 10:35 86867715421-7929085008 Prepaid 2G 24-Mar-12 3/29/2012 18:40 88011232171-7935136603 Prepaid 3G 25-Mar-12 3/29/2012 0:03 99084528661-7935880490 Prepaid 2G 25-Mar-12 3/29/2012 0:03 97003042451-7936774241 Prepaid 2G 25-Mar-12 3/29/2012 0:03 97007454521-7938016660 Prepaid 2G 25-Mar-12 3/28/2012 12:02 88014270081-7934133381 Prepaid 2G 25-Mar-12 3/29/2012 0:03 86865436111-7940512005 Prepaid 2G 26-Mar-12 3/29/2012 13:28 95050553081-7938774259 Prepaid 2G 26-Mar-12 3/29/2012 8:54 99662961461-7938854683 Prepaid 2G 26-Mar-12 3/29/2012 9:05 95738391471-7941848467 Prepaid 2G 26-Mar-12 3/29/2012 16:34 97005275011-7946237815 Prepaid 2G 27-Mar-12 3/30/2012 6:54 88014122261-7966169931 Prepaid 3G 29-Mar-12 4/2/2012 11:31 86864898571-7970301471 Prepaid 2G 29-Mar-12 4/2/2012 18:36 88013611871-7976429682 Prepaid 2G 30-Mar-12 4/3/2012 13:40 86862047261-7975299299 Prepaid 3G 30-Mar-12 4/3/2012 11:47 88012275921-7975078133 Prepaid 2G 30-Mar-12 4/3/2012 11:14 88015168331-7977955109 Prepaid 2G 30-Mar-12 4/4/2012 17:05 86863038121-7980217497 Prepaid 2G 30-Mar-12 4/3/2012 21:31 90302060881-7978632887 Prepaid 2G 30-Mar-12 4/3/2012 18:30 86861431331-7983601991 Prepaid 2G 31-Mar-12 4/4/2012 11:33 8801622525

1-7986281305 Prepaid 2G 31-Mar-12 4/4/2012 17:42 97004731711-7986320477 Prepaid 3G 31-Mar-12 4/4/2012 17:41 97018288771-7986319531 Prepaid 2G 31-Mar-12 4/4/2012 17:12 86866855281-7986862371 Prepaid 3G 31-Mar-12 4/4/2012 18:33 90002211101-7985902949 Prepaid 2G 31-Mar-12 4/3/2012 4:19 86869340161-7988327790 Prepaid 2G 31-Mar-12 4/5/2012 21:39 97008012201-7986449303 Prepaid 2G 31-Mar-12 4/4/2012 6:04 97006084001-7988388503 Prepaid 2G 31-Mar-12 4/4/2012 21:32 8801991816

Alternate number Address SITE ID

ROAP Krishna9030338125 ROAP Guntur8885225746 Call Drop ROAP Krishna9666456797 ROAP Guntur9666456797 ROAP Guntur9963668040 ROAP Krishna

ROAP Krishna9666456797 ROAP Guntur9985250278 ROAP Guntur7416768979 ROAP Guntur9440367246 ROAP Chitoor8341983966 ROAP Krishna9550502096 Gprs ROAP Chitoor8977604500 ROAP Guntur9441748075 ROAP Krishna9014380825 ROAP Krishna

ROAP Chitoor8019907245 ROAP Guntur

Gprs ROAP Chitoor8500735328 ROAP Krishna9700045531 ROAP Chitoor

Gprs ROAP Guntur9701893379 ROAP9700225600 ROAP Krishna

Gprs ROAP Guntur9000425727 ROAP Guntur

ROAP Chitoor9392933058 ROAP Krishna8801082028 ROAP Krishna

ROAP Guntur9494946534 ROAP Krishna9299902155 ROAP9177741245 ROAP Krishna

ROAP ChitoorROAP Krishna

9966674663 ROAP Guntur9866474627 ROAP

Call Drop ROAP8.14378660394924E+019 ROAP Krishna

9705659720 ROAP Krishna9000527766/9603888388 ROAP Krishna

9908255885 ROAP Guntur9144127436 Call Drop ROAP Krishna9866367607 ROAP Guntur

ROAP Krishna9290022278 ROAP Krishna8801907300 ROAP Krishna9441077478 ROAP Guntur8125791123 ROAP Krishna9912949495 ROAP Chitoor

Problem Type

DETAILED INFO

HYD / ROAP

DISTRICT

Address: lic

colony sri devi apartme

nts christhrajpuram

vijayawada.

Landmark:sri

chaithaniya

campus

Coverage

Customer Name -

babu Del

Number - Caller Number

- 9533609899 C- Network_Connec

tivity related No Poor Coverag

e Resolution - Error

msg: Time:

1month Sample

no: : 8801244

466 Complet

e Address:

lic colony sri devi apartme

nts christhrajpuram

vijayawada.

Landmark:sri

chaithaniya

campus Signal

Bar's in Handset: 2points Particula

r No:9959373737

Alternati

ve Number: Notes: customer claims that he

is having network problem from a long

time so please check and do

the needful

tat 72hrs.

APKRIVIJ001

alli.bapatla

mandal guntur dist

Landmark: Near railway gate

Coverage

Customer Name - chittibabu Del

Number -

8801852686

Caller Number



e Resolution - Error msg: select

newtwork Time: frequentl

y Complet

e Address: vedulapalli.bapatl

a mandal guntur dist

Landmark: Near railway gate Signal

Bar's in Handset:

1 Alternati

ve Number: 9030338

125 Notes:

customer claims that he



the needful

APGUNGUN012

Address: nadigamakirshan

dist anachar

am

Customer Name -

Del Number

- 8885225

746 Caller

Number -

8885225746 C- Network_Connec


e Resolution - Error msg:

nosingal Time: 24 hrs Sample

no: : 9502561

626 Complet

e Address: nadigamakirshan

dist anachar

am Landmar

k: nolandm

ark Signal

Bar's in Handset: fullsingal

Particular No: all

call Alternati

ve Number: 8885225

746 Notes:




the needful

APKRINAN001

Add:dno:4-6-

3/1;1st lane

koritipadu;library centre;guntur - 522007

Coverage

cust facing lot of

network issues in

below Add:dno:

4-6-3/1;1st lane

koritipadu;library centre;guntur -

522007;alt

no:9666456797; their is

no network coverag

e in inside

the home; cust

unable to make outgoing. some

times in mobile shows

"emergency

mode" cust can

go outside to make a call. kin do

need full asap

APGUNGUN036

add:dno:4-6-

3/1;1st lane


Coverage

cust facing lot of

network issues in

below add:dno:

4-6-3/1;1st lane


522007;alt

no:9666456797; their is

no network coverag

e in inside

the home; cust



"emergency

mode" cust can


need full asap

APGUNGUN036

Address: laxmi nagar satha

narayana puram

vijawada

.

Coverage

C- Network_Connec

tivity related

No Indoor

Coverage

Resolution - Error

msg: Time: All time

Complete

Address: laxmi nagar satha

narayana puram

vijawada

. Landmar

k: Signal

Bar's in Handset:

2 Alternati

ve Number: 9963668

040 Notes:




the needful

APKRIVIJ056

Address: flot no.2 and plot no.65 and

Jeevan vihar

apprts opposite andhra layola college

and venkates

hwara nagar and

vijayawada

500008.

Coverage

Complaint:cust

says that facing

the network problem

so details are:

Duration: frm 15

days Error msg:

emergency only Signal

bars: no signals Cell info display:

n/a Address: flot no.2 and plot no.65 and

Jeevan vihar

apprts opposite andhra layola college

and venkates

hwara nagar and

vijayawada

500008...

Sample no.s: all numbers

Alternat

e number: 8885999

580 facing with

Indoor and

outdoor also... so pls

look into this and do need

full help...

APKRIVIJ001

Add:dno:4-6-

3/1;1st lane


Coverage

cust facing lot of

network issues in

below Add:dno:

4-6-3/1;1st lane


522007;alt

no:9666456797; their is

no network coverag

e in inside

the home; cust



"emergency

mode" cust can


need full asap

APGUNGUN036

H.no-11-6-

1/113...navodesh

nagar narsarao

peta guntur dist

Landmark:

america bazar

keshav model school right

side,nera reddy nagar

Coverage

Customer Name - venkates

h Del Number

Caller Number-

C- Network_Connec

tivity related

No Indoor

Coverage

Resolution - Error msg: voice break

Time: all the

times Sample no: :

Complete

Address: H.no-11-

6-1/113...navodesh

nagar narsarao

peta guntur dist

Landmark:

america bazar

keshav model school right

side.... Signal

Bar's in Handset: 1 or 2

Particular No: Alternati

ve Number: 9985250

278 Notes:




the needful

APGUNNAR004

add:dno:11-774; nagaralu

; amaravathi road; guntur

Coverage

cust facing lot of

network problem

s in below

add:dno:11-774; nagaralu

; amaravathi road; guntur-2; alt

no:7416768979; their is

no network in home; in some times one or none signal may

varies and

some times

"emergency

mode" cust

unable to use aircel sim in home; cust is

so disappointing for network. kindly do need full

asap

APGUNGUN049

CHITOOR DIST;

CHITOOR TOWN ;

MRO OFFICE

Near One town Police Station

Landmark: MRO OFFICE

Coverage

Customer Name - KUMAR

Del Number

- 9966332

636 Caller

Number -


tivity related

Call Drop_Mu

te Resolution - Error msg: Call

Drop_Mute Time: 4 DAYS Sample no: : ALL NUMBER

S 9985872

269 LOCAL Complet

e Address: CHITOOR

DIST; CHITOOR TOWN Near One town Police

Station ; MRO

OFFICE Landmark: MRO OFFICE Signal

Bar's in Handset: Samsung E2152 & 4 BARS Particula

r No: ALL

NUMBERS

Alternative

Number:9440367

246 Notes:




the needful

APCHICHI003

Address: vijaywad

a agitsingh

agar krishana

hotel center

beside.. Landmar

k: subodaya public school

Coverage

Error msg:

sending failed.. Time: past 7 days.. Sample no: :8341036012

.. Complet

e Address: vijaywad

a agitsingh

agar krishana

hotel center

beside.. Landmar

k: subodaya public school Signal

Bar's in Handset:

3 or 4 point

Alternative

Number: 8341983

966 Notes:


is unable to send sms so please check and do

the needful

APKRIVIJ002

ddress: Door

No.300 Balaji Nagar

Tirumala Chitoor

Dist

Customer Name - Bonesh

Del Number

- 8801129

489 Caller

Number -


tivity related

Low Speed

Related Issue_GP

RS Resolution - Error

msg:low speed 1 kbps

Time:frm 15 days

Complet

e Address:

Door No.300 Balaji Nagar

Tirumala Chitoor Dist Signal

Bar's in Handset:

2-3 Alternati

ve Number:9550502

096 Notes:




the needful

APCHITIR007

guntur dugiryal

a(m) shirvur

gramam

Coverage

Customer Name - murali

Del Number

- 9700257

434 Caller

Number -




msg: no network coverage area Time:

any time Sample no: :

Complete

Address: guntur

dugiryala(m)

shirvur gramam Landmar

k: Signal

Bar's in Handset:

1 Particular No: Alternati

ve Number: 8977604

500 Notes:




the needful

APKRIDUG001

ajitsingh nagar; pipul road;

landmark: near

krishnaveni

public school;

43-143\1-89 vijayawada-15; krishna

(dt)

Coverage

8801484052: seeta rama

raju;poor coverage; signal strength

1poll; call

congesstion;

ajitsingh nagar; pipul road;

landmark: near

krishnaveni

public school;

43-143\1-89 vijayawada-15; krishna (dt) alt

no: 9441748

075; freetime to call:

any time;

tat gvn that he

will get a call

72hrs

APKRIVIJ002

Address: lic

colony sri devi apartme

nts christhrajpuram

vijayawada.

Landmark:sri

chaithaniya

campus

Coverage

Customer Name -

babu Del

Number - Caller Number




msg: na Time:

1month Sample

no: : 8801244

466 Complet

e Address:

lic colony sri devi apartme

nts christhrajpuram

vijayawada.

Landmark:sri

chaithaniya

campus Signal

Bar's in Handset: 2points Particular No: na

Alternati

ve Number: 9014380

825 Notes:




the needful

tat 72hrs.

APKRIVIJ001

KANAKAMPALYA

M VILLAGE NANDI

MANGALAM

POST. PUTTUR

MANDAL DIST

CHITTOR

Landmark: NEAR

KKC COLLEG

E

Coverage

Customer Name -

Del Number

- 8801562

102 Caller

Number -


tivity related

No Indoor

Coverage

Resolution - Error

msg: NO NETWORK Time: ALL TIME

Complet

e Address:

HNO : KANAKAMPALYA

M VILLAGE NANDI

MANGALAM

POST. PUTTUR

MANDAL DIST

CHITTOR

Landmark: NEAR

KKC COLLEGE Signal Bar's in

Handset: 1

Alternative

Number: NO

Notes: customer claims that he



the needful

APCHIPRM001

H.NO-3-151

kunchanapally village

tadapalli mandal guntur. Landmark:landm

ark-reddy

bazaar

Coverage

cx is facing both

indoor and

outdoor problem .....Error

msg: emergency Time: all time Sample no: :

Complete

Address:H.NO-3-

151 kunchanapally village

tadapalli mandal guntur. Landmark:landm

ark-reddy

bazaar Signal


Particular No:

only to this sim Alternati

ve Number:8019907

245 Notes:




the needful

APGUNTDP006

Address: Murukambattu Chitoor

Dist Landmark: Opp SBM

Kalyana mandap

am

Customer Name - Raju Del Number

- 9963186

418 Caller

Number -


tivity related

Low Speed

Related Issue_GP


msg: NA Time:

Always Sample no: : NA Complet

e Address: Murukambattu Chitoor

Dist Landmark: Opp SBM

Kalyana mandap

am Signal

Bar's in Handset:

Full Particular No: NA Alternati

ve Number:

NA Notes:




the needful

APCHICHI009

Address: ibrahimpatnam

vijayawada

Coverage

Customer Name - nagarjun

a Del Number

- 9700283

303 Caller

Number -


tivity related Unable to make

call Resolution - Error msg:

emengercy Time: full day Sample

no: Complet

e Address: ibrahimpatnam

vijayawada

Landmark:

Signal Bar's in

Handset: 1

Particular No: all

Alternati

ve Number: 8500735

328 Notes:




the needful

APKRIIBR001

Address: chittur puttur

mandal Landmar

k: temple

aaretemma

Coverage

Customer Name -

Del Number

- 9700045

531 Caller

Number -




msg: no covarage Time: 2 week s

since Sample no: :

Complete

Address: chittur puttur

mandal Landmar

k: temple

aaretemma

Signal Bar's in

Handset: 2


ve Number: 9700045

531 Notes:




the needful

APCHIPUT001

Mangala giri

market center ..l

and mark..Ne

ar SBH ...C.K high school

complex

Customer Name -

Del Number - Caller Number

- C- Network_Connec

tivity related

Low Speed

Related Issue_GP


msg: NA Time:

Always Sample no: : NA ..Mangal

a giri market

center ..land

mark..Near

SBH ...C.K high school

complex..Notes:




the needful

APGUNMAN001

(prakasham disit cherala vetapala

m landmark- near

jedipappu

factory)

Coverage

Error mesg:lim

ited service

and error in conectio

n Time of

call: 5months

Sample no:9701893379 Local / STD /

ISD:local

Location &

landmark:

(prakasham disit cherala vetapala

m landmark- near

jedipappu

factory) Signal Bar's in

Handset: 2 Bar's Dialed No:

Duration: No Cell

Info display:

No Alternati

ve Number:9701893

379 cust is facing

the network problem

in the above adress

so plz fo need full

to the cust and

cust wants to port out

so convince

d to resolved

the problem

APPRAVET001

Prakasham

Complete

Address: 27- 16 mutayal

am chruvu

kodapally kirshan

dist

Coverage

Customer Name -

Del Number

- 9700225

600 Caller

Number -




nonetwork

Time: 24hrs Sample

no: : 9642348

821 Complet

e Address: 27- 16 mutayal

am chruvu

kodapally kirshan

dist Landmar

k: Signal

Bar's in Handset: 1singan Particular No: all

call Alternati

ve Number: 9700225

600 Notes:




the needful

APKRIKON001

Address: gunutur satthana

pally Landmar

k: srilaksh

mi theater

back side

Caller Number


tivity related

Low Speed

Related Issue_GP

RS Resolution - Error msg: slow

opening Time:

morning to

evening

Sample no: :

Complete

Address: gunutur satthana

pally Landmar

k: srilaksh

mi theater

back side

Signal Bar's in

Handset: 3 points Particular No: Alternati

ve Number: 9700330

338 Notes:




the needful

APGUNSAT003

Address: chebrolu suddapalli mandal

guntur dt

Coverage

Customer Name - kishore

Del Number

- 8686770

822 Caller

Number -




msg:emergency Time:

all Sample no: :

Complete

Address: chebrolu suddapalli mandal

guntur dt

Landmark:

Signal Bar's in

Handset: 2


ve Number: 9000425

727 Notes:




the needful

APGUNPAT001

Address: chittur Punganu

r kottapet

a prashant

nagar

Coverage

C- Network_Connec

tivity related

No Indoor

Coverage

Resolution - Error

msg: no Time: total

timing Sample no: :

Complete

Address: chittur Punganu

r kottapet

a prashant nagar

Landmark:

Signal Bar's in

Handset: no

signals Particular No: Alternati




the needful

APCHIPUG003

Address: vijayawa

da chinna

sai baba temple

opp bhart gyas

street Landmar

k: vidhydhar puram

Voice Quality

Customer Name - subha sri

Del Number

- 9700863

587 Caller

Number -


tivity related Echo_Poor Voice Quality Resolution - Error msg:

emergency Time: evining Sample no: :

Complete

Address: vijayawa

da chinna

sai baba temple

opp bhart gyas

street Landmar

k: vidhydhar puram Signal

Bar's in Handset:


ve Number: 9392933

058 Notes:




the needful

APKRIVIJ053

Address: vijayawa

da gunnava

ram airport Landmar

k: gannavaramairpo

rt

Coverage

Customer Name - reddy

Del Number

- 9010430

011 Caller

Number -




signal low call

disconnected

Time: all time

Sample no:8801082028 Complet

e Address: vijayawa

da gunnava

ram airport Landmar

k: gannavaramairport Signal Bar's in

Handset: 0 to 1


ve Number: 8801082

028 Notes:




the needful

APKRIGAN001

Address: Tenali

Marasepeta

Railway Gate

Coverage

Customer Name - Sai Del Number

- 8686748

092 Caller

Number -



e Resoluti

on - Error

msg: No respondi

ng Time:

From 2 months Sample

no: : 9292206

533 Complet

e Address: Tenali

Marasepeta

Railway Gate.

Landmark:

Signal Bar's in

Handset: 0

Particular No: ALL

Alternative

Number: Notes: customer claims that he



the needful

APGUNTEN003

Address: vijayawa

da chikista hospital payaka puram

Congestion

Customer Name - srinivas

Del Number

- 9533030

334 Caller

Number -

9533030334 C-

Network_Connec

tivity related

Congestion

Resolution - Error msg:

please check d settings Time:

mrng7am-11am Sample no: :

Complete

Address: vijayawa

da chikista hospital payaka puram

Landmark: Signal Bar's in

Handset: 0

Particular No:

Alternative

Number: 9494946

534 Notes:




the needful

APKRIVIJ016

: HNo 20 E 1/13

Pappalavari

Street Kothapeta, New water taken

Elluru-2 Landmark: New water

taken ,West

Godavari

Coverage

Customer Name - ashvanth

Del Number

- 8801486

415 Caller

Number -




failed Time: Sample

no: 8686845

194 Complet

e Address: HNo 20 E 1/13

Pappalavari

Street Kothapeta, New water taken

Elluru-2 Landmark: New water

taken ,West

Godavari Signal Bar's in

Handset: 1 r 2


ve Number: 9299902

155 Notes:




the needful

APWGELU005

West Godavari

HNO: 23-15-

15C STYANARAYAN

PURAM 5 TOWN POLICE

STATION

MUTNALAMPADU

KRISHNA DIST AP Landmark: NEAR SIDDHARTH HIGH SCHOOL

Coverage

Customer Name -

SAI KIRAN

Del Number

- 8686376

270 Caller

Number -





Complet

e Address: HNO: 23-15-15C STYANARAYAN

PURAM 5 TOWN POLICE

STATION

MUTNALAMPADU


Signal Bar's in

Handset: 2

Alternative

Number: 9177741

245 Notes:




the needful

after 1month same prblm

APKRIVIJ035

chitoor jilla

nagiri malla

Landmark:from tirpathi

45 kums

Coverage

Customer Name - sudhake

r Del Number

- 8801308

515 Caller

Number -


tivity related

No Indoor

Coverage

Resolution -

indoor voice error Error

msg: Time: no

no Sample no: : no Complet

e Address: chitoor

jilla nagiri malla

Landmark:from tirpathi

45 kums Signal Bar's in

Handset: no

Particular No: no

Alternati

ve Number: 8801308515 pm to 6pm Notes:



time so

APCHINAG003

IBRAHIMPATNAM VIJAYAW

ADA (KRISHN

A)

Coverage

IBRAHIMPATNAM VIJAYAW

ADA (KRISHN

A)

APKRIIBR001

Address: k.v.p

colony.25-23-182 522004 Landmark: guntur

Coverage

Customer Name - harish

Del Number

- 8686785

848 Caller

Number -



call Resolution - Error

msg: no network

Time: last 4 days

Sample no:

Complete

Address: k.v.p

colony.25-23-182 522004 Landmark: guntur Signal Bar's in

Handset: 1

Particular No: only

aircel numbers

Alternati

ve Number: 9966674

663 Notes:




the needful

APGUNGUN039

Address:vidha nagar allru

hno- 15-22....534007pin cord

Landmark:RCM behind

Coverage

Customer Name -

Del Number

- 9700774

880 Caller

Number -


tivity related

No Indoor

Coverage

Resolution - Error

msg: Time:everytime

Complet

e Address:

vidha nagar allru

hno- 15-22....534007pin cord

Landmark:RCM

behind Signal

Bar's in Handset:1 or 2 Alternati

ve Number:9866474

627 Notes:




the needful

APWGELU014

West Godavari

ddress: W.G dist Eluru Ashok Nagar

C- Network_Connec

tivity related

Call Drop

Resolution - Error msg: ppor

coverage Time: from last 10 days Sample

no: : 9591900

679 Complet

e Address: W.G dist Eluru Ashok

Nagar Signal

Bar's in Handset: nill or 2 Particular No: al numbers

Alternati

ve Number: 8686969

90 Notes:




the needful

APWGELU010

West Godavari

panchayathi

second bazaar last;

gadhe nagar;

viyyuur(v)(m); krishna

Dt); H.NO:

12-286\a landmark: near

bustand;

Coverage

9030371711;

vekatappayya;

panchayathi

second bazaar last;

gadhe nagar;

viyyuur(v)(m); krishna

Dt); poorcoverage; H.NO:

12-286\a landmark: near

bustand; alt.NO:

8143786603;

freetime to call any

time: TAT

72hrs

APKRIVYR001

Madhava Rao S/o. Prakash

Rao D.no. 54-

17-26 Opp.

Church Varalax

mi Nagar

Vijayawada. Land mark: Near

Govt. ITI College

Coverage

Customer is

facing poor

indoor coverag

e problem

in the below

address: Customer Name: Madhava Rao S/o. Prakash

Rao D.no. 54-

17-26 Opp.

Church Varalax

mi Nagar

Vijayawada. Land mark: Near

Govt. ITI College Indoor

Signal: 0 bars

Outdoor signal: 2

to 3 signal

bars Alt No:

9705659720 Plz

do needful as soon

as possible.

APKRIVIJ001

Ashok METLIFE

INDIA INSURAN

CE REFLECT

IONS UPSTAIR

S Beside Airtel Office Near

Sweet Magic

Opp. D V Mannor M.G.Roa

d Vijayawa

da.

Coverage

Customer is

facing poor

indoor network coverag

e problem and late delivery

of outgoing

sms problem

in the below

address: Customer Name: Ashok

METLIFE INDIA

INSURANCE

REFLECTIONS

UPSTAIRS

Beside Airtel Office Near

Sweet Magic

Opp. D V Mannor M.G.Roa

d Vijayawa

da. Indoor

Signal: 1 or 2 bars Outdoor Signal:

full signal

Outgoing sms

related issue. Late

delivery of sms from

customer mobile

to others.

9000527766/9603888388 Plz do needful as soon

as possible.

APKRIVIJ041

Address: 1-105

revendra padu

duggirala

mandal guntoor Landmar

k: opp rice mill

Coverage

Customer Name - suresh

Del Number

- 9700330

338 Caller

Number -


tivity related

No Indoor

Coverage

Resolution - Error

msg: no network Time: 4 months Complet

e Address:

1-105 revendra

padu duggiral

a mandal guntoor Landmar

k: opp rice mill Signal

Bar's in Handset:

1 Particular No: all

Alternati

ve Number: 9908255

885 Notes:




the needful

APGUNTDP004

Address: vijayawa

da krishna

dist Penumuluru DR

AMBEDKAR NO. H.NO:

10-105 Landmark: PRIYA PICKLES BANDHAR ROAD

Customer Name - siva Del Number

- 8985461

910 Caller

Number -




msg: call drop Time:

any time Sample no:9666860241 :

Complet

e Address: vijayawa

da krishna

dist Penumaluru DR

AMBEDKAR NO. H.NO:

10-105 Landmark: PRIYA PICKLES BANDHAR ROAD Signal

Bar's in Handset:

2 Particular No: ALL

Alternati

ve Number: 9144127

4360 Notes:




the needful AND CX FACING PROBLE

M IN INTERNET ALSO

APKRIVIJ105

Dno:16-5-221/A

Balaji nagar

2nd line' Old

guntur center

Coverage

cust faceing lot of

network prblm in his home their was no signal addrs:

Arun prasad Dno:16-5-221/A

Balaji nagar

2nd line' Old

guntur center

522001 Alt no

9866367607 So

plz do need full

ASAp

APGUNGUN041

Address:

Allahabad bank Near Ntr circle Nirmala

high school road

Patamata

Vijayawada.

Coverage

cust is facing poor

indoor coverag

e problem

at his office.

Address:

Allahabad bank Near Ntr circle Nirmala

high school road

Patamata

Vijayawada.

Please do

needful asap

APKRIVIJ003

Address: potiplli

jewellary park

bundar machilipatnam

Landmark:

paolytechnic

college or

railway track

Coverage

Customer Name -

Del Number

- 8686214

447 Caller

Number -

8686214447 C-

Network_Connec

tivity related

No Indoor

Coverage


network unavaila

ble Time: 3 months Sample

no: : 9290022

278 9010278

823 Complet

e Address: potiplli

jewellary park

bundar machilipatnam

Landmark:

paolytechnic

college or

railway track Signal

Bar's in Handset:

2 Particular No:

Alternative

Number: 9290022

278 Notes:




the needful

APKRIMAC006

kirshna district karmik

nager ,Gudivada Landmark:majid

Coverage

Customer Name - ARUNA

Del Number

- 8801906

778 Caller

Number -


tivity related

No Indoor

Coverage

Resolution - Error

msg:emergemy

call unable to call Time: no Sample no: : no Complet

e Address: kirshna district karmik nager

Landmark:majid Signal Bar's in

Handset: no

Particular No: no

Alternati

ve Number: 8801907

300 timng 5pmto 6pm Notes:




the needful

APKRIGUD011

21-14-12 near rama

temple guntur

Coverage

Customer Name - avinash

Del Number

- 9966083

242 Caller

Number -


tivity related

No Indoor

Coverage

Resolution - Error msg: check

service provider

Time: 30 days Sample

no: : 9441077

478 Complet

e Address: 21-14-12

near rama

temple guntur Landmar

k: Signal

Bar's in Handset:

2 Particula

r No: no

Alternative

Number: 9441077

478 Notes:




the needful

APGUNGUN049

Hyderabad BHEL Area, In Bheemavaram after

crossing gudivada

, At Agiripalli, Krishna

Marg Hotel at M.G.Roa

d in Vijayawa

da

Coverage

Cust is facing poor

coverage in the below areas

while he is in

roaming . details are as below :

Cust Name : Sk Arif, Cust Alt

No : 8125791123 Area

: Hyderabad BHEL Area, In Bheemavaram after

crossing gudivada

, At Agiripalli, Krishna

Marg Hotel at M.G.Roa

d in Vijayawada.Custo

mer requeste

d to once

contact with him in a call so the details can be known clearly. Please do the needful

APKRIVIJ041

Address: waradull

apally village

yadamari post and

mandal cheetor dist 1-55/1

Landmark: in

front of krishna temple

Coverage

Customer Name -

dilip kumar

Del Number

- 9700158

517 Caller

Number -


tivity related

No Indoor

Coverage

Resolution - Error

msg: no network Time: 20

days Sample

no: : 9573799

007 Complet

e Address: waradull

apally village

yadamari post and

mandal cheetor dist 1-55/1

Landmark: in

front of krishna temple Signal

Bar's in Handset: at home 0: out 1

or 2 Particular No: Alternati

ve Number: 9912949

495 Notes:




the needful

APCHIYDA004

9491444742 ROAP KrishnaGprs ROAP Guntur

9703035921 ROAP Guntur8125950387 ROAP Chitoor

Gprs ROAP Guntur9951014993 ROAP Chitoor9652506119 ROAP Chitoor9700320509 ROAP Chitoor9573711251 ROAP9440423012 ROAP Krishna9948585489 Call Drop ROAP Guntur9490470229 ROAP Guntur9491897973 ROAP Guntur9441835505 ROAP Krishna

ROAP Krishna9700500271 ROAP Chitoor

ROAP Guntur9966519941 ROAP Chitoor

ROAP Chitoor9989293743 Gprs ROAP Chitoor9989950787 ROAP Krishna9490336199 ROAP Krishna9494475955 Call Drop ROAP Krishna9849220563 ROAP Krishna9014145230 ROAP Chitoor9052903905 ROAP Guntur8662537723 ROAP Guntur9030268767 ROAP Chitoor9676756625 ROAP Guntur

ROAP GunturROAP Chitoor

8686942017 Gprs ROAP GunturROAP Chitoor

944127460 ROAP Krishna8500347989 Call Drop ROAP Krishna

ROAP Chitoor9676545544 ROAP Krishna9848177005 ROAP Krishna9032259982 ROAP Krishna

ROAP KrishnaROAP GunturROAP Guntur

Gprs ROAP KrishnaROAP Chitoor

9440771126 ROAP KrishnaROAP KrishnaROAP Guntur

8977597999 ROAP Guntur8977597999 ROAP Guntur8977597999 ROAP Guntur8977597999 ROAP Guntur

Address: vijayawada door no 8-34-6:rehaman street :wynphip

et Landmar

k: nizamga

te

Coverage

Customer Name - durgaprasad Del Number

- 9700577

103 Caller

Number -


tivity related

Call Drop


emergency calls Time:

free time after 5pm

Sample no: :

Complete

Address: vijayawada door no 8-34-6:rehaman street :wynphip

et Landmar

k: nizamga

te Signal

Bar's in Handset:


ve Number: 9491444

742 Notes:




the needful

APKRIVIJ031

sharadha colony guntoor Landmar

k: srinagar

area

Customer Name -

Del Number

- 8801601

445 Caller

Number -


tivity related

Low Speed

Related Issue_GP

RS Resolution - Error msg:

page not openning Time: Sample

no: 8801601

445: Complet

e Address: sharatha colony

guntoor Landmar

k: srinagar

area Signal

Bar's in Handset:

full Particula

r No: 8801601

445 Alternati




the needful

APGUNGUN045

mellempudi 3-23 tadepalli mandal guntur-522303 near klu universit

y Landmark: zphs

high schl

Coverage

Customer Name -

Del Number

- 9700024

183 Caller

Number -

9700024183 R- Booster

Network Resolution -

Customer is

requesting for

Booster in his area

Complete

address: mellempudi 3-23 tadepalli mandal guntur-522303 near klu universit

y Landmark: zphs

high schl

Alternate no:

9703035921

APGUNMAN007Address:

tirupati perurru

Coverage

Customer Name - venkates

h Del Number

- 8686701

279 Caller

Number -




msg: Time:

1weehk Sample no: :

Complete

Address: tirupati

perurru Landmar

k: Signal

Bar's in Handset:

2 Particula

r No: 8686701

279 Alternati

ve Number: 8125950

387 Notes:




the needful

APCHITIR031

Address:Mulpur village

amarpur mandla

m guntur dist

house no:8-5 Landmark:shivali

yam center

Customer Name -

Del Number

- 8801228

343 Caller

Number -


tivity related

Low Speed

Related Issue_GP


msg:filed to

conect internet Time:ev

ery Complet

e Address:monpur village

amarpur mandla

m guntur dist

house no:8-5 Landmark:shivali

yam center Signal

Bar's in Handset:

4 Alternati

ve Number:8801228

343 Notes:




the needful

APGUNMUL001

Address: tirupathi

MR PALLY CIRCLE

AIR BYPASS ROAD

H.NO 8-161 NEW

BALAJI COLONY

Coverage

Customer Name - damodhar Del

Number -

9010680006

Caller Number




msg: Time:

anytime Sample no:9951014993 :

Complet

e Address: tirupathi

MR PALLY CIRCLE

AIR BYPASS ROAD

H.NO 8-161 NEW

BALAJI COLONY Landmark: MORE SUPER

MARKET Signal

Bar's in Handset:

1 Particula

r No: ALL

Alternative

Number: 9951014

993 Notes:




the needful

APCHITIR027Address:

ETTERI CHITTOR

Coverage


ERROR NETWOR

K CONNEC

TION Complet

e Address: ETTERI CHITTOR

Signal Bar's in

Handset: 1

Alternative

Number: 9652506

119 Notes:




the needful

APCHIGND001

renigunt

a Check post

chittor

Voice Quality

C- Network_Connec



msg: no network Complet

e Address: renigunt

a chittor Signal

Bar's in Handset:

1 Alternati

ve Number: 9700320

509 Notes:




the needful

APCHIREN001

eluru sivanagar center porakni

west godavari

Coverage

Customer Name -

anil kumar

Del Number

- 8686004

668 Caller

Number - C-

Network_Connec



msg: call barred Time: Sample

no: Complet

e Address:

eluru sivanagar center porakni

west godavari

Landmar

k: Signal

Bar's in Handset:

full Particular No: Alternati

ve Number: 9573711

251 Notes:




the needful

APWGELU021

West Godavari

Address: h no :74-24-14-4b yaragata apparao street ashok nagar

vijaywada 7

Landmark: firif

complany time

hospital

Coverage

Customer Name - suresh

Del Number

- 9885234

658 Caller

Number -


tivity related

No Indoor

Coverage


server time out

Time: day time Sample no:all

Complete

Address: h no :74-24-14-4b yaragata apparao street ashok nagar

vijaywada 7

Landmark: firif

complany time

hospital Signal

Bar's in Handset:

2 Alternati

ve Number: 9440423

012 Notes:




the needful

APKRIVIJ064

address:11-6-1/56-

3;navedaya

nagar;narasaraopet;guntu

r

cust facing lot of

network problem

s in below

address:11-6-1/56-

3;navedaya

nagar;narasaraopet;guntu

r dt; their is no one

signal in home; in home it shows

"emergency" no outgong

and incoming

. cust unable to use aircel sim

inside the

home. kindly do need full asap. alt no:9948585489

APGUNNAR004

Address: hno firs block sub

postmaster

peddavadlipudi village

mangalgiri

mandalam guntur

dist

Coverage

Customer Name - hemath

Del Number

- 9700578

783 Caller

Number -



e Resolution - Error msg: check your

operater service Time:

any time Sample no: : no Complet

e Address: hno firs block sub

postmaster


mangalgiri

mandalam guntur

dist. Landmark: near

post office Signal

Bar's in Handset:

1 Particula

r No: no

Alternative

Number: 9490470

229 Notes:




the needful

APGUNMAN007

Address: srivas

rao peta gutur Landmar

k: itc tobaco gold

Coverage

Customer Name - nagul

Del Number

- 8686828

878 Caller

Number -




indoor prblm Time: no Sample no: : no Complet

e Address:

srivas rao peta gutur Landmar

k: itc tobaco gold Signal

Bar's in Handset:

Particular No: no

Alternati

ve Number: 9491897

973 timn

5:30pm to 6pm Notes:




the needful

APGUNGUN039

Address: HNO 3-4703

arungal pet

ganda Ellur road

vijavada -2

Landmark:

ramamandiram

Coverage

Customer Name - arvind

Del Number

- 8686696

649 Caller

Number -




Nothing Time: all Sample

no: 9441835

505 Complet

e Address: HNO 3-4703

arungal pet

ganda allur road

vijavada -2

Landmark:

ramamandiram Signal

Bar's in Handset:


ve Number: 9441835

505 Notes:




the needful

APKRIVIJ036

D.No: 23-11/1-

27/1 Ogirala

Vari Street

SatyanarayanaPu

ram Vijayawa

da-520011 Landmark: Opp.

To St.Johns school BRTS Road

Coverage

Customer is

facing poor

indoor coverag

e problem

in the below

address: Customer Name:

K.Y Hemanth D.No:

23-11/1-27/1

Ogirala Vari

Street SatyanarayanaPu

ram Vijayawa

da-520011 Landmark: Opp.

To St.Johns school BRTS Road Indoor

signal: 1 or 2

signal bars

Outdoor signal: 4

or 5 signal bars

Contact No:

9700333959 Plz

do needful as soon

as possible.

APKRIVIJ055

Address: CHITTOR

DIST RAMCHANDRAPU

R MANDAL BALJIPAL

LI VILLAGE

Coverage

Customer Name - SHIVAJI

Del Number

- 9700221

891 Caller

Number -




EMERGANCY

MODE Time: SINCE FROM ACT

DATE Sample

no: : 9700500

271 Complet

e Address: CHITTOR

DIST RAMCHANDRAPU

R MANDAL BALJIPAL

LI VILLAGE

Landmar

k: Signal

Bar's in Handset:

NIL Particular No: Alternati

ve Number: 9700500

271 Notes:




the needful TAT 72 HOURS

APCHIRMC001

Address: ponnur(

md) kastur

(village) guntur

dt Landmark: near church

Coverage

Customer Name - narendra

Del Number

- 9000899

971 Caller

Number -


tivity related

No Indoor

Coverage

Resolution - Error

msg: no network Time: Sample no: :

Complete

Address: ponnur(

md) kastur

(village) guntur

dt Landmark: near church Signal

Bar's in Handset:





the needful

APGUNPON001

Address: DNO: 4-

439 Mallapa Gari Palli

Dhamo0

dhar Chittor Pathala

(M) -507112 Landmark: Domal

Cheru

Coverage

Customer Name - Satish

Del Number

- 9700521

917 Caller

Number -




msg: No Coverge Time: Sample

no: 9966519

941 Complet

e Address: DNO: 4-

439 Mallapa Gari Palli

Dhamo0

dhar Chittor Pathala

(M) -507112 Landmark: Domal Cheru Signal

Bar's in Handset:


ve Number: 9966519

941 Notes:




the needful

APCHIDMC001

Address: CHITTOR

DIST RAMCHANDRAPU

R MANDAL BALJIPAL

LI VILLAGE

Coverage

Customer Name - SHIVAJI

Del Number

- 9700538

722 Caller

Number -

9700221891 C-UNBALE TO MAKE

CALL Resolution - Error msg:

EMERGENCY

MODE Time: SINCE FROM ACT

DATE Sample

no: : 9700500

271 Complet

e Address: CHITTOR

DIST RAMCHANDRAPU

R MANDAL BALJIPAL

LI VILLAGE

Landmar

k: Signal

Bar's in Handset:

NIL Particular No: Alternati

ve Number: 9700500

271 Notes:




the needful TAT 72 HOURS

APCHIRMC001

3-94,, near tele

ganga tank ,

ranchandra

nagar mangalam post ,, thirupath

i

Customer Name -

Del Number

- 8801601

739 Caller

Number -

8801601739 C-

Network_Connec

tivity related

Frequent disconne

ction - GPRS

Resolution - Error

msg: call dis

concect Time: while doing

browsing Sample no: :

Complete

Address: 3-94,,

near tele ganga tank ,

ranchandra

nagar mangalam post ,, thirupath

i Landmark: Signal Bar's in

Handset: no

singala Particular No:

9989293743

altercat ve

APCHITIR016

D.No: 9-122,

Kamayyathapu, Thumma

la vari street,

vijayawada Alt.

No: 9989950

787 Landmark: Near

RCM School .

Auto Nagar

Coverage

Customer is

facing poor

indoor network coverag

e problem

in the below

address: Customer name: D Satish Kumar

D.No: 9-122,

Kamayyathopu, Thumma

la vari street,

vijayawada Alt.

No: 9989950

787 Landmark: Near

RCM School

Indoor: 2 signal bars

Outdoor: 4 signal bars Plz

do needful as soon

as possible.

APKRIVIJ046

Hindi college

Near SRR

College Machava

ram Vijayawa

da

Coverage

Customer facing

poor indoor

network coverag

e problem

in the below

address: Customer Name: K.Raghavendra (clerck) Address:

Hindi college

Near SRR

College Machava

ram Vijayawada Alt

no: 9490336

199 Indoor: 1

or 2 signal bars

Outdoor: 2 or 3 signal

bars Plz do

needful as soon

as possible.

APKRIVIJ036

6-7-3 tirumalaiah street tailor pet vijayawa

da

Faing Problem at 6-7-3 tirumalaiah street tailor pet vijayawa

da Alternat

e number94944759

55

APKRIVIJ054

adress: hb

colony bavani poram vijaya wada

landmark :high way

Coverage

custa ska bt he unabel to get

network signals:

1 handset chnge: y manual set: y indoor/

outdoor: y

handset : nokia adress:

hb colony bavani poram vijaya wada

landmark :high way

alrnte no :

9849220563

APKRIVIJ029

Address: chittur

(d)kuppam

Landmark:

bengulur near

Coverage

Customer Name -

rasul Del

Number -

8801970219

Caller Number


tivity related

No Indoor

Coverage

Resolution -

Complete

Address: chittur

(d)kuppam

Landmark:

bengulur near

Alternative

Number: 9014145

230 Notes:




the needful

APCHIKUP001

Address: guntur

dist mangala

giri mandal Landmark: khqaja

Coverage

Customer Name - sai Del Number

- 9052903

905 Caller

Number -


tivity related

Frequent disconne

ction - GPRS

Resolution - Error

msg: no error msg Time:

since 2 days

Sample no: :

Complete

Address: guntur

dist mangala

giri mandal Landmark: khqaja Signal Bar's in

Handset:full

Particular No: no Alternati

ve Number: 9703698

762 cust

avilable at

11:00AM Notes:




the needful

APGUNKAZ001

Address: _tenali nazar pet

Landmark: _ near

saibab temple

Coverage

Customer Name - phani

Del Number

- 9700773

882 Caller

Number -




msg: _ no

network coverage Time: _ all the time

Sample no: :

_9247280961

9247744295

Complete

Address: _tenali nazar pet

Landmark: _ near

saibab temple Signal

Bar's in Handset:

1 2 Particular No: _ all the

numbers

Alternative

Number: _08662537723 Notes:




the needful

APGUNTEN001

5-130 madhava nager ak palli road

turipathi

landmark nella maha center

Coverage

custa ska bt unable to get

network signals:

2 handset chnge :

y manual set: y indoor/

outeoor: y

handset : nokia adress: 5-130

madhava nager ak palli road

turipathi

landmark nella maha

center alrnte no

; 9030268

767

APCHITIR029

guntur brundav

an garden

Coverage

Customer Name -

Del Number

- 8801911

941 Caller

Number -




msg: cal breaak Time: 1 week since

Sample no: :

Complete

Address: guntur

brundavan

garden Landmar

k: Signal

Bar's in Handset:

2 1 Particular No: Alternati

ve Number: 9676756

625 Notes:




the needful

APGUNGUN029kolakalur

,Tenali,Guntur

Coverage

cx already

complaint for

network problem but not

yet resolved

as engineer

s also visited

but facing same

problem Complet

e address :kolakalur,Tenali,G

untur

APKRIKOL001

H.no: 1-1485 Konda Mitta Water Tank

SriKalamantri Chittor Dist

Landmark: Sri

Kalahajri

Coverage

Customer Name -

Ajeet Del

Number -

7702469510

Caller Number



e Resolution - Error msg: check these

service Time: from

starating Sample

no: : 9701145

748 Complet

e Address: H.no: 1-1485 Konda Mitta Water Tank

SriKalamantri Chittor Dist

Landmark: Sri

Kalahajri Signal Bar's in

Handset: 1

Particular No: all

no's Alternati




the needful

APCHICHI001

guntar Stambala Garuvu 2-1-86

Landmark:

hanumaya

company

Customer Name - anjii Del Number

- 8686942

017 Caller

Number -


tivity related

Low Speed

Related Issue_GP


rotating nd

mome pange is

nt opening taking time 20 mints

Time: 15 days

Sample no: :

Complete

Address: guntar samalla garvu 2-

1-86 Landmar

k: hanuma

ya company Signal Bar's in

Handset: 1 rs


ve Number: 8686942

017 Notes:




the needful

APGUNGUN046

Address: thirumala balaji nagar

thirupathi

Coverage

- Network_Connec



emergency Time: since 5 months Sample no: :

Complete

Address: thirumala balaji nagar

thirupathi

Landmark:

Signal Bar's in

Handset: 3 points

Particular No:

Alte

APCHITIR007

vijayawada dist

pemamaluru

mandalam BR nagar banda

road........

Landmark: grama panchay

ethi.

Coverage

Customer Name -

shiva Del

Number -

8985461910

Caller Number




msg:no coverage Time: 3months Sample no: :

Complete

Address:vijayawada dist

pemamaluru

mandalam BR nagar banda

road........

Landmark: grama panchay

ethi. Signal

Bar's in Handset:

nil Particula

r No: 8985461

910 Alternati

ve Number: 9441274

60 Notes:




the needful

cx already gvn the cmpltn so engr

visit that location told 2 cx

once again give 2 cmplnt

der is no tower so

plz do needful

2 cx..........

...

APKRIVIJ105

ganavar

am railway station road

Landmark: near water tank

Customer Name - dhana

Del Number

- 9989376

995 Caller

Number -


tivity related

No Indoor

Coverage

Resolution - Error

msg: no network Time:

since 1yr Sample

no: : Complet

e Address: ganavar

am railway station road

Landmark: near water tank Signal

Bar's in Handset:

nil Particular No: Alternati

ve Number: 8500347

989 Notes:




the needful

APKRIGAN001

TIRIPATH

I MUNBDHE REDDY NAGAR Landmar

k:MR Palli

Coverage

Customer Name -

Del Number

- 8686330

484 Caller

Number -



call Resolution - Error msg:

CHRCK OPERETER Time: Sample

no: Complet

e Address: TIRIPATH

I MUNBDHE REDDY NAGAR Landmar

k:MR Palli

Signal Bar's in

Handset: 5

Particular No: ALL

Alternative




the needful

APCHITIR019

Address: VR

SIDDARTHA ENG COLLEG

E KANNUR

U VILLAGE

VIJAYAW

ADA

Coverage

Customer Name -

Del Number

- 8688166

880 Caller

Number - C-

Network_Connec

tivity related

Congestion

Resolution - Error

msg: no network Time: 1 months Sample no: :

Complete

Address: VR

SIDDARTHA ENG COLLEG

E KANNUR

U VILLAGE

VIJAYAWADA; 7

Landmark:

Signal Bar's in

Handset: 1


ve Number: 9676545

544 Notes:




the needful TAT 48

HRS

APKRIVIJ014

Addres: Sandeep

VR Sidhardh

a ENG College Kanuru Krishna

Dist

Coverage

cust having

Problem with no

poor coverage in area

when dailing

message shows

call barred. Addres: Sandeep

VR Sidhardh

a ENG College Kanuru Krishna Dist

Andhra Pradesh.

Cont No.9848177005

pls check and need full.

APKRIVIJ014

viyyur krishna

dist Landmar

k: lakshmi talkie and

barath petrol bunk

Coverage

Customer Name -

Del Number

- 8801337

622 Caller

Number -




msg: Time: Sample no: :

Complete

Address: viyyur krishna

dist Landmar

k: lakshmi talkie and

barath petrol bunk Signal

Bar's in Handset:


ve Number: 9032259

982 Notes:




the needful

APKRIMAC004

Machilipatnam krishna

dust bandar vananthapalem Landmar

k: ZP

Coverage

Customer Name - shakeer

Del Number

- 8686352

188 Caller

Number -


tivity related

No Indoor

Coverage


emergency Time: since 3 years

Sample no:

Complete

Address: machilipatnam krishna

dust bandar vananthapalem Landmar

k: ZP Signal

Bar's in Handset:

2 Particular No:no Alternati

ve Number: 9700610

531 cust

avialable at

9:00AM Notes:




the needful

APKRIMAC006

hno firs block sub

postmaster


mangalgiri

mandalam guntur


post office

Coverage

Customer Name - hemath

Del Number

- 9700578

783 Caller

Number -



e Resolution - Error msg: check your

operater service Time:

since 10 days Sample

no: : no Complet

e Address: hno firs block sub

postmaster


mangalgiri

mandalam guntur


post office Signal

Bar's in Handset:

1 Particula

r No: no

Alternative

Number: 9490470

229 Notes:




the needful

APGUNMAN007

Address: Attapura

m Kundala Road

Landmark: RTO Office

Coverage

Customer Name - Chandra Kanth

Del Number

- 9700158

337 Caller

Number -




msg: Time: Sample no: : all Complet

e Address: Attapura

m Kundudala Road Landmark: RTO Office Signal

Bar's in Handset:

3 Particular No: all Alternati

ve Number: 9700158

337 Notes:




the needful

GPRS too Down

APGUNGUN029

VR siddhartha engg college kanuru

vijayawada

520007.

cust is getting

low internet speed. Please check and do

the needful

and confirm

9700845

544 9700245

544 8688166

880 9700288

292 9700225

552 9705757999 at

VR siddhartha engg college kanuru

vijayawada

520007.

APKRIVIJ088

Address: thirupath

i(d0 sathyanarayana puram

Landmark:

thirumala bipas near

Coverage

Customer Name -

ramu Del

Number -

8686332649

Caller Number




emergency call Time:

any time Sample

no: : 9009159

716 Complet

e Address: thirupath

i(d0 sathyanarayana puram

Landmark:

thirumala bipas near Signal

Bar's in Handset:

Particular No: all

no Alternati

ve Number: 8686332

649 Notes:




the needful

APCHITIR023

birval company

old rajarajes

wary peta

vijayawada

Coverage

C- Network_Connec


e Resolution -

Time: All time

Sample no: :

Complete

Address: birval

company old

rajarajeswary peta

vijayawada.

Landmark:

Signal Bar's in

Handset: 1

Alternative

Number: 9440771

126 Notes:




the needful

APKRIVIJ103

h.no:31-16-25

machavaram town

vijawada krishna

dist Landmar

k: vijetha public school

Coverage


krishna Del

Number -

9700224840

Caller Number




error in connecti

on Time:

morning 11

Sample no:

9885885455:

Complete

Address: h.no:31-16-25

machavaram town

vijawada krishna

dist Landmar

k: vijetha public school Signal

Bar's in Handset:

Particular No:all

Alternati

ve Number: 9885885

455 Notes:




the needful

APKRIVIJ036

Address: guntur thulluru mandala

m mandad

am village

Coverage

Del Number

- 9700114

848 Caller

Number -


tivity related

No Indoor

Coverage

Resolution - Error

msg: no signals Time: 24

houts Sample no: :

Complete

Address: guntur thulluru mandala

m mandad

am village

Landmark:

Signal Bar's in

Handset: full


ve Number: 9700116

2626 Notes:




the needful

APKRIKNC001

Address:dno:4-3-109;1/3 ramannapet;koritipadu;opp park line;

Coverage

cust facing lot of

network problem

s in below

Address:dno:4-3-109;1/3 ramannapet;koritipadu;opp park line;alt

no:8977597999; their is no one

signal in home in mobile it

shows "emerge

ncy mode" unable

to make outgoing

or incoming;cust can

go outside to make a call.

cust wil interest to port out to other

network if

network problem wll not

resolved. even also

internet also not connecti

ng. kindly do need full

asap.

APGUNGUN007


Coverage

cust facing lot of

network problem

s in below

address:dno:4-3-109;1/3 ramannapet;koritipadu;opp park line;alt



shows "emerge

ncy mode" unable

to make outgoing




network if


resolved. kindly do need full

asap.

APGUNGUN007


Coverage

cust facing lot of

network problem

s in below




shows "emerge

ncy mode" unable

to make outgoing




network if



asap.

APGUNGUN007


Coverage

cust facing lot of

network problem

s in below




shows "emerge

ncy mode" unable

to make outgoing




network if



asap.

APGUNGUN007

8977597999 ROAP Guntur8977597999 ROAP Guntur8977597999 ROAP Guntur9703300009 ROAP Guntur9989873684 ROAP Krishna9505592345 ROAP Krishna

ROAP Krishna9032908528 ROAP Krishna8142727999 Gprs ROAP Krishna7702516044 ROAP Chitoor9963637813 Gprs ROAP Guntur

ROAP GunturROAP GunturROAP Guntur

Gprs ROAP Guntur9177119269 Gprs ROAP Guntur8143257795 ROAP Chitoor

Gprs ROAP Guntur8686045777 ROAP Guntur9912296380 ROAP Chitoor

29290569985 9491981899 ROAP Krishna9700049329 ROAP Guntur9676611287 ROAP Krishna

ROAP KrishnaGprs ROAP Krishna

8897583455 ROAP Chitoor9290415449 ROAP Krishna9989439028 ROAP Krishna9849126172 Gprs ROAP Krishna9440290564 ROAP Chitoor9959264463 ROAP Chitoor:9090953999 Gprs ROAP Krishna

ROAP GunturROAP Chitoor

8686157935 ROAP Chitoor9533333839 ROAP9392602425 ROAP Krishna9963019844 ROAP Chitoor

ROAP Chitoor9440423012 Gprs ROAP Krishna9949397483 ROAP Guntur9703132357 ROAP9885294702 ROAP Chitoor

Gprs ROAP Chitoor9490823777 ROAP Krishna9666558666 ROAP Krishna9885050554 Gprs ROAP Chitoor8686688948 ROAP Guntur9000889410 Gprs ROAP Chitoor

ROAP KrishnaROAP Chitoor


Coverage

cust facing lot of

network problem

s in below




shows "emerge

ncy mode" unable

to make outgoing




network if



asap.

APGUNGUN007


Coverage

cust facing lot of

network problem

s in below




shows "emerge

ncy mode" unable

to make outgoing




network if



asap.

APGUNGUN007


Coverage

cust facing lot of

network problem

s in below




shows "emerge

ncy mode" unable

to make outgoing




network if



asap.

APGUNGUN007

Address:IDBI

BANK;chandramo

uli nagar;4th line;

Coverage

cust facing lot of

network problem

s in below

Address:IDBI

BANK;chandramo

uli nagar;4th line;in

bank their is no one signal

no outgoing

and incoming calls in bank. some

times it shows

"emergency

mode". cust is

using 3g 1250plan but no use.alt

no :9703300009; kindly do need full

asap

APGUNGUN025

D.No: 17-190 Sanath nagar

Kanuru Vijayawa

da (Rural). Landmark: Masjid street

Coverage

cust is facing poor

indoor coverag

e problem

at his home.

Address: D.No:

17-190 Sanath nagar

Kanuru Vijayawa

da (Rural). Landmark: Masjid street Please

do needful

asap

APKRIVIJ088

Address: siddarth

a institute

of technolo

gy kanuru

vijayawada

Landmark: near

siddsrtha clg

Coverage

Customer Name -

bala krishna

Del Number

- 9000426

878 Caller

Number -

9000426878 C-

Network_Connec


e Resoluti

on - Error

msg: no coverag

e Complet

e Address: siddarth

a institute

of technolo

gy kanuru

vijayawada

Landmark: near

siddsrtha clg

Signal Bar's in

Handset: nil

Particular No: all

no Alternati

ve Number: 9505592

345 Notes:




the needful

APKRIVIJ088

Address: hanuma

n junction veeravall

i bakulava

da mandal krishna

dist

Coverage

Customer Name - apparao

Del Number

- 8801064

707 Caller

Number -


tivity related

No Indoor

Coverage

Resolution - Error

msg: Time:

1week Sample no: :

Complete

Address: hanuma

n junction veeravall

i bakulava

da mandal krishna

dist Landmar

k: Signal

Bar's in Handset:


ve Number: 8801064

707 Notes:




the needful

APKRIHNM002

address: # 32-

13/53/141A

Mosque street

Sunnapu battila centre

vijayawada

Landmark:Near masjid

Coverage

cust was unable to get

signal at his

residence

Customer name: Noor Cust

address: # 32-

13/53/141A

Mosque street

Sunnapu battila centre

vijayawada -

520010

Landmark:Near

masjid Alt.no:

9032908528

APKRIVIJ036

adderss:

-1-88 saibaba

sringr cly

gannavaram

krishna

Cust is unable

to browse

from today i.e on 28th

jan 2012. cust is unable to open single

page in mobile. Cust has

set manual settings

in mobile for so many times..

restored in mobile but cust is unbale

to browse.. adderss:

-1-88 saibaba

sringr cly

gannavaram

krishna.. alt no:-

8142727999

APKRIVIJ100

Address:-

Punganoor chitur

dist Landmar

k:-HORCLY HILLS

Coverage

Customer Name - anil Del Number

- 8801337

925 Caller

Number -



e Resolution - Error msg:-

EMERGNCY

Time:-ALL

Complete

Address:-

Punganoor chitur

dist Landmar

k:-HORCLY HILLS Signal

Bar's in Handset:

-nill Particular No: Alternati

ve Number:

-7702516

044 Notes:




the needful

FREE TIME:-1

to 2

APCHIPUG002

Address: H.NO- 5-

6-256/158...rajeevg

andhi nagar guntur

Cust name :

Venugopal reddy Mobile

no : 8801347

467 Name of the pack activated:free

data Date of

activation: na

Any settings received: Yes In Roaming (Y/N): No Area from

customer is

trying to browse: Guntur cityNo.

of signal bars in

handset: full

Duration of

issue12 days

Error msg

(Error Code): Slow

browsing Any

recharge (If

Prepaid): 30rs sms pack Custome

r's Address: H.NO- 5-

6-256/158...rajeevg

andhi nagar guntur A.P

Alternative No:

9963637813 Plz Check and do

the Needful

APGUNGUN040

address:24-17-31

6/2 nallacheruvu;gunt

ur; landmark:mahav

eer college

Coverage

cust facing lot of

network problem

s in below

address:24-17-31


ur; landmark:mahav

eer college; their is one or none

signal is varying in side

the home;

cust was interest to use

3g service so he

recharged high

plan but unable to use

3g service.s

ome times in mobile it

shows "emerge

ncy mode"

no outgoing

or incoming

inside the

home;kindly do

need full asap

APGUNGUN005

address:24-17-31


ur; landmark:mahav

eer college

Coverage

cust facing lot of

network problem

s in below

address:24-17-31


ur; landmark:mahav



the home;


3g service so he

recharged high


3g service.s


shows "emerge

ncy mode"

no outgoing

or incoming

inside the

home;kindly do

need full asap

APGUNGUN005

address:24-17-31


ur; landmark:mahav

eer college

Coverage

cust facing lot of

network problem

s in below

address:24-17-31


ur; landmark:mahav



the home;


3g service so he

recharged high


3g service.s


shows "emerge

ncy mode"

no outgoing

or incoming

inside the

home;kindly do

need full asap

APGUNGUN005

Address: nethaji nagar

guntoor. Landmar

k: guntoor bypass

NH5 beside

Customer Name - rajsheka

r Del Number

- 9700443

378 Caller

Number -


tivity related

Low Speed

Related Issue_GP

RS Resolution - Error msg: Low

Speed Related Issue_GP

RS Time: 2 days

Complete

Address: nethaji nagar

guntoor. Landmar

k: guntoor bypass

NH5 beside Signal

Bar's in Handset:

3 Alternati

ve Number: 9700443

378 Notes:




the needful

APGUNPON001

Address: sathannapally guntur dis sri laxmi

theatre backside

Landmark: state bank

Customer Name -

Del Number

- 8801130

557 Caller

Number -


tivity related

Low Speed

Related Issue_GP


unable to

connect Time: Sample no: :

Complete

Address: sathannapally guntur dis sri laxmi

theatre backside

Landmark: state bank Signal

Bar's in Handset:


ve Number: 9177119

269 Notes:




the needful

APGUNSAT001

chittur dist...put

hal patt.....mandalam..bandharla palli villeage

Coverage

customer facing network problem in this

area .......chittur

dist...puthal

patt.....mandalam..bandharla palli

villeage.....land

mark...N/A...Alter

nate contact..8143257795.....free time

to call ...Any time

request taken

TAT 72 hrs

APCHIPTP002

Address: Flat #

T1 Pavan

Sai Residenc

y Salt Bazar Tenali Guntur District

AP-522201

Building Name Floor

Flat # T1 Pavan

Sai Residency Main

Area Sub area

Salt Bazar

Tenali Road

Name/Lane nam Guntur District

AP

Custome

r is having issue with data

network coverag

e. Details are as below please do the

needful. Name

Vyshnavi

R Mobile

No 9700023

439 Alternate No

NA BB Model 9300 Activation Date Jan 28 2012 Signal

Strength -81dbm

Cell info

Display Cust

unable to

browse even

EDGE is in upper case Error

Message NA

Name of Custome

r Vyshnavi

R Complet

e Address: Flat #

T1 Pavan

Sai Residenc

y Salt Bazar Tenali Guntur District

AP-522201

Building Name Floor

Flat # T1 Pavan

Sai Residency Main

Area Sub area

Salt Bazar

Tenali Road

Name/Lane nam Guntur District

AP-522201 Indoor/ Coverage Issue Both Outdoor Coverage Issue:

Both

APGUNTEN003

Address:Door

No:5-40 Near ZPH

School Nuthakki Village Mangala

giri Mandal Guntur

Dist

Coverage

cust wanted

to Network coverag

e problem no poor Coverage unable to recive Incomming calls pls do need full.

Customer

Name:Sambhi

Reddy Address:

Door No:5-40

Near ZPH

School Nuthakki Village Mangala

giri Mandal Guntur

Dist. Alt Conct

No:8686045777

APGUNTDP004

Address:

TIRUPATHI; RC ROAD

Landmark: KC PETA

Coverage

Customer Name - NARAHARI Del

Number -

9700220062

Caller Number




msg: NO Time: FROM

9/4/2009 Sample no: : ALL NUMBER

S Complet

e Address:

TIRUPATHI; RC ROAD

Landmark: KC PETA Signal

Bar's in Handset: Samsung E2652 &

2/3 BARS

Particular No:

ALL NUMBER

S Alternati

ve Number: 9912296

380 Notes:




the needful

APCHITIR022

vijayawada ashok

nagar mega

estate Landmar

k: sidarths college

Coverage

Customer Name - choudary Del

Number -

9502331311

Caller Number


tivity related Cross Talk

Resolution - Error msg: cross talk

Time: 1 week

Sample no: :

9290569985

Complete

Address: vijayawada ashok

nagar mega

estate Landmar

k: sidarths college Signal

Bar's in Handset:


ve Number: 2929056

9985 9491981

899 Notes:




the needful

APKRIVIJ088

HNO:26-38-

70............ETTI

AGRAHARAM 14TH

LANE.........GUNTUR DICT CHITTU GUNTA

Coverage

Error mesg:

no network Time:

anytinme

Location / Area of Custome

r: HNO:26-

38-70..........

..ETTI AGRAHA

RAM 14TH

LANE.........GUNTUR DICT CHITTU

GUNTA...... Signal Bar's in

Handset: NILL

Particular No. (Y / N): ALL

Duration:

ANYTIME Cell Info display:

1yr Alternati

ve Number:

9700049329( CST ENQ BAT

HAVING NET

WORK PROBLEM...........

INFO CHK

STATUS AND

NEEDFUL IT

SOON

APGUNGUN019

D.No: 17-100 Vishwa shanthi nagar

Yanamalakuduru

Vijayawada rural.

Land mark: David

Raj church

Coverage

cust is facing poor

indoor coverag

e problem

at his home.

Address: D.No:

17-100 Vishwa shanthi nagar

Yanamalakuduru

Vijayawada rural.

Land mark: David

Raj church Alt no:

9676611287

Please do

needful asap

APKRIVIJ087

add:-BLOCK NO 39

TF 2 VAMBEY COLONY

AJITH SING

NAGAR NEAR

DISNEY LAND

vijayawada

Coverage

Customer

informed he is not

receiveing signals at add:-BLOCK NO 39

TF 2 VAMBEY COLONY

AJITH SING

NAGAR NEAR

DISNEY LAND

vijayawada

requested to

resolve the

problem otherwis

e customer want to cancel

the connecti

on

APKRIVIJ016

Gudivada,bantu

melli raod,Nea

r Bus Stand Near RTC

Colony

cust is facing

low speed

browsing problem from the last 3 to 4 days.

He connects handset to laptop through bluetooth. Two months back the

speed was

satisfying but

now it is dead slow. Please

do needful

asap

APKRIGUD008

chenatam pally YADAMARRImand

al chitoor dist.

Coverage

Network_Connec

tivity related

No Indoor

Coverage

Resolution - Error

msg: Time: All time

Complete

Address: chenatam pally YADAMA

RRI mandal chitoor dist.

Landmark:

Signal Bar's in

Handset: 2

Alternative

Number: 8897583

455 Notes:




the needful

APCHIYDA004

Labbipet

durga apartment plot no 18 pikkel road

vijayawada 10

Landmark: beside

tagore rice mill

Coverage

Customer Name - karthik

Del Number

- 9290415

449 Caller

Number -




msg: not connecting to call

Time: from

starting Sample no: :

Complete

Address: Labbipet durga

apartment plot no 18 pikkel road

vijayawada 10

Landmark: beside

tagore rice mill Signal

Bar's in Handset:


ve Number: 9290415

449 Notes:




the needful

APKRIVIJ075

G. Hari Krishna S/O. G.

Narayana Rao D.No:

21-9/3-9/1 2nd

Lane Madhura Nagar

Vijayawada.

Landmark: G J M R filling station (petrol bunk)

Coverage

Customer facing

poor indoor

and outdoor network coverag

e problem

in the below

address: G. Hari Krishna S/O. G.

Narayana Rao D.No:

21-9/3-9/1 2nd

Lane Madhura Nagar

Vijayawada.

Landmark: G J M R filling station (petrol bunk) Indoor

Signal: 1 point

Outdoor Signal: 2 points Alt. No:

9989439028

Please do the needful as soon

as possible.

APKRIVIJ073

P Srinivas

D.No: 48-18-2A Harshita Building Next to

Park Road

Nagarjuna Nagar Vijayawa

da. Land mark:

Opp. To NTR

Health Universit

y

Customer is using 3G sim in i-pad

and recharge

d with 852 3G plan.

Customer unable get 3G speed

beyond 1.7mbps

in the below

address: P

Srinivas D.No:

48-18-2A Harshita Building Next to

Park Road

Nagarjuna Nagar Vijayawa

da. Land mark:

Opp. To NTR

Health Universit

y Alt. No:

9849126172

Signal strength is good

in indoor and

outdoor but data speed is

slow. Please

do needful as soon

as possible.

APKRIVIJ037

Address: chittor

charlopally village

via tirutari raod.

chittor jilla

gangadhar

nellore chittor dist.

Landmark: tana check post

Coverage

Customer Name - Vinod

Del Number

- 9700858

981 Caller

Number -




msg: no network found Time: 6 months Sample no: :

Complete

Address: chittor

charlopally village

via tirutari raod.

chittor jilla

gangadhar

nellore chittor dist.

Landmark: tana check post. Signal

Bar's in Handset: 4 Bar's Particular No: all number'

s Alternati

ve Number: 9440290

564 Notes:




the needful

APCHIGND002

Address: Madan palli

mandal . chittur jilla.

Landmark:

Chowdeswari

temple

Coverage

Customer Name - Srinivasl

u Del Number

- 9959264

463 Caller

Number -




msg: No network covarage Time: All time Sample no: :

Complete

Address: Madan palli

mandal . chittur jilla.

Landmark:

Chowdeswari

temple Signal

Bar's in Handset:

non Particular No: All

num Alternati

ve Number: 9959264

463 Notes:




the needful

APCHIMAD016

8-4-24 GULLAM

APPA STREET MAHANT

HE PUARAM PANJA

CENTAR VIJA

WARDA 3.

Nearest Land

Mark :KIRESHANA VAN BLOCK

Time : -1MONTH 2. Area of the

Customer :8-4-24 GULLAM

APPA STREET MAHANT

HE PUARAM PANJA

CENTAR VIJA

WARDA 3.

Nearest Land

Mark :KIRESHANA VAN

BLOCK 4.Cell info

Display : intar

slow 15k 5.

Handset & Model Number

: htc 3400 6. Alternat

e Contact Number :909095

3999

APKRIVIJ031

Address:4/14

bradypeta old

guntur Landmark: near to tata indicm

Coverage

Customer Name - teja Del Number

- 9700038

053 Caller

Number -




msg:not rechble

Time: any time Sample

no: : 9985272

025 Complet

e Address:

4/14 bradypet

a old guntur

Landmark: near to tata indicm Signal

Bar's in Handset:

full Particular No:all

Alternati

ve Number: 9700038

053 Notes:




the needful

APGUNGUN041

Address: chitor dist

renukunta bugga state

Landmark: near rainbow

schl

Coverage

Customer Name -

Del Number

- 8801770

622 Caller

Number -


tivity related

No Indoor

Coverage

Resolution - Error

msg: no call

connecting

Time: 2months Sample no: :

Complete

Address: chitor dist

renukunta bugga state

Landmark: near rainbow

schl Signal

Bar's in Handset:


Alternati




the needful

APCHIREN001

Address: hno: 1-

82 kumpam chittor dist

Landmark: agri gold dairy milk

Coverage

Customer Name - sobappa

Del Number

- 9700565

162 Caller

Number -


tivity related

No Indoor

Coverage


emegency

unable to

connect Time:

one year Sample

no: : 9900995

992 Complet

e Address: hno: 1-

82 kumpam chittor dist

Landmark: agri gold dairy milk

Signal Bar's in

Handset: 4

Particular No: all

theno Alternati

ve Number: 8686157

935 Notes:




the needful

APCHIKUP001

Address: DOOR

NO;; 15-13-7;;

PAPARAJU THOTA

;;; CHEERA

LA; PRAKASA

M DISTRICT

Coverage

Customer Name -

Del Number

- 9700602

805 Caller

Number - C-

Network_Connec

tivity related

Congestion

Resolution - Error

msg: no network Time: Sample no: :

Complete

Address: DOOR

NO;; 15-13-7;;

PAPARAJU THOTA

;;; CHEERA

LA; PRAKASA

M DISTRICT

Landmar

k: Signal

Bar's in Handset: 1OR 2


ve Number: 9533333

839 Notes:




the needful TAT 48

HRS

APPRACHI011

Prakasham

vijayawada

bandar road 7. Nearest

Land Mark :bi

g c showroo

m

Coverage

cust is facing

network issue

cust is facing

network problem from 20

days details

mentioned

blelow 1. Time : 2 days 2. indoor /

out door : indoor

and out door

3.specific num : 9543764

25 4. Have your cross

checked your

handset & sim ?:- yes 5. handet :

black berry 6. Area of

the Customer :vijaya

wada bandar

road 7. Nearest

Land Mark :bi

g c showroo

m 8.Cell info

Display : 9. no

of signals : 3 10.

Alternate

Contact Number

: 9392602425

pls check

into this and

doneedful

APKRIVIJ075

Address: 8- 495

totapalyam

chitoor

Coverage

Customer Name -

Del Number

- 9700303

068 Caller

Number -




msg: no network Time: 24hrs Sample

no: : 9030636

08 Complet

e Address: 8- 495

totapalyam

chitoor Landmark: school Signal Bar's in

Handset: 1or 2

Particular No: all

call Alternati

ve Number: 9963019

844 9700303

068

APCHICHI003

Address: chittor dist

pungaluru

Coverage

Customer Name - Shanker

Del Number

- 9700016

331 Caller

Number -




msg: Not reachable Time:

3 months Sample no: :

Complete

Address: chittor dist

pungaluru.

Landmark:

Signal Bar's in

Handset: 2 Bar's Particular No: all

Alternati

ve Number:

No Notes:




the needful

APCHIPUG002

Address:plot

No .28 Yarlagad

da Apparao Street End

Ashoke Nagar

Vijayawada-7

cust having

network problem

when usigng

2G pocket

inter net Low

Speed.speed 25-30 kbps pls do need full. Cust

Name.K Suresh Address:

plot No .28

Yarlagadda

Apparao Street End

Ashoke Nagar

Vijayawada-7 Alt No:9440423012

APKRIVIJ064

Address: 1-1490

old bank colony

mangalagiri

guntur Landmar

k:govt schoo

Coverage

Customer Name -

rama krishna

Del Number

- 9700453

969 Caller

Number -


tivity related

No Indoor

Coverage Error msg: no indoor

coverage

Complete

Address: 1-1490

old bank colony

mangalagiri

guntur Landmar

k:govt school Signal

Bar's in Handset:

2 Alternati

ve Number: 9949397

483 Notes:




the needful

APGUNMAN001

H-No:-23-3-4

Ramalayam

Street Near BABA RICE MILL

Chirala Prakasam(Dt);Landmark:-

Near BABA

RICE Mill

Coverage

H-No:-23-3-4

Ramalayam

Street Near BABA RICE MILL

Chirala Prakasam(Dt);Landmark:-

Near BABA RICE

Mill;Signal

Strength:-

1point;Indoor

problem;Alternat

e Contact

No:-9703132357;BTO

R:-6PM;poo

r Coverage;TAT:-

72Hours

APPRACHI002

Prakasham

Address:plamane

ru chittoor dist...

Landmark:

ranaga babu opp

street

Coverage

Customer Name - rajesh

Del Number

- 9700924

842 Caller

Number -




emergency calls Time: since

6mnths Sample

no: 9885294

702 Complet

e Address:plamane

ru chittoor dist...

Landmark:

ranaga babu opp

street Signal

Bar's in Handset:

3 Particular No: no Alternati

ve Number: 9885294

702 cust

available at

11:00AM Notes:




the needful

APCHIPLM006

address - d no 1/67

jayanagar colony sainagar panchay

ath bairagipatteda

tirupathi.. land

mark is lingeswa

r autostan

d

custoemr

address - d no 1/67

jayanagar colony sainagar panchay

ath bairagipatteda

tirupathi.. land

mark is lingeswa

r autostand..custo

mer getting

very poor 3g signals.. hence dongle

recieving only 2g signal....

every thing

was fine from the

last 4 months..but from the last 10 days customer unable to log in or use

the data..ple

ase check and do needful

asap

APCHITIR003

Plot No : 79 FF2 landmar

k : beside sneha

apartments RR

gardens high

school road

vijayawada -

520007.

Voice Quality

Cust is unable

to receive the calls clearly from

some numbers

like 8341252

092 9059313

744 When he

is receiving the calls

he is listening his voice only so

he is unable

to speak clearly.And signal

is also varying

from 2 to 3 bars only.

Sometimes its

showing only one

a bar. Please check and do

the needful

Cust Name :

Praveen Address

: Plot No : 79

FF2 landmar

k : beside sneha

apartments RR

gardens high

school road

vijayawada -

520007. Cust Alt

No : 9490823777.Please check and do

the needful.

APKRIVIJ002

Address: Gadde

diagnostics

Vemuri Vari

street Surya

rao pet Vijayawa

da Land Mark: Beside Andhra Bank ATM

Voice Quality

cust was not

getting voice clarity when makes

or receive

calls from the

below address

Custome

r Name:Satyanaray

ana Cust

Address: Gadde

diagnostics

Vemuri Vari

street Surya

rao pet Vijayawa

da Alt.no:

9666558666 Land Mark: Beside Andhra Bank ATM

APKRIVIJ025

Address: madana

pally chittor dist

Landmark: sbi

colony

Customer Name - mallikarjun Del Number

- 9700257

875 Caller

Number -


tivity related

Low Speed

Related Issue_GP


disconnecting

with 20 minutes

after disconnected pi usage Time: 2 days

Sample no: : by connecti

ng to modem Complet

e Address: madana

pally chittor dist

Landmark: sbi

colony Signal

Bar's in Handset: disconne

cting with in

20 minutes Alternati

ve Number: 9885050

554 Notes:




the needful

APCHIMAD006

Address:bapayya

nagar Nowlur village

mangalagiri

mandal guntur

district

Coverage

Customer Name -

nagul Del

Number -

8801344880

Caller Number

- 8686688948 C-

Network_Connec


e Resoluti

on - Error

msg: Complet

e Address:bapayya

nagar Nowlur village

mangalagiri

mandal guntur district Signal

Bar's in Handset:

no signals

Particular No:

8801344880

Alternative

Number: 8686688

948 Notes:




the needful

APGUNTDP005

Address: thirumal

a chithoor

dist Landmar

k: SA universit

y

Customer Name -

Del Number

- 8686151

894 Caller

Number -


tivity related

Frequent disconne

ction - GPRS

Resolution - Error

msg: Time:

any time Sample no: :

Complete

Address: thirumal

a chithoor

dist Landmar

k: SA university Signal Bar's in

Handset: 3


ve Number: 9000889

410 Notes:




the needful

APCHITRM004

39-3-45

Paparao building

Landmar

k : Masjid Street

labbipet Vijayawa

da

Coverage

Cust is facing poor

network problem Details are as below

Cust Name : Ch.V. N teja Alt

No : 9030383

022 Address : 39-3-

45 Paparao building

Landmar

k : Masjid Street

labbipet Vijayawa

da - 520010. Cell info display : Vust is

not having even a

sinle bar in this area when goes inside

the room. please check and do

the needful . Please

once call to the

customer as he

wants to port out because of the

network problem.

APKRIVIJ027MADANA

PALLICoverag

e

NTRCIRCLE

MADANAPALLI

Chitoor

APCHIMAD006

9703698762 Gprs ROAP GunturROAP Guntur

8594245645 ROAPROAP

9985660509 ROAP Krishna9985942255 ROAP Guntur9618089588 ROAP Krishna

ROAP Krishna9703302217 ROAP9177503766 ROAP Guntur9391708866 Call Drop ROAP Krishna

ROAP Chitoor9705050003 Gprs ROAP Krishna9700346480 ROAP Guntur9133799664 ROAP Guntur

ROAP Guntur9700602803 ROAP9948707970 ROAP Krishna9885050554 Gprs ROAP Chitoor9700092021 Gprs ROAP Guntur9849741586 ROAP Guntur9666620374 ROAP Chitoor9248423666 Gprs ROAP Krishna9441061591 ROAP9666620374 ROAP Chitoor9701145748 ROAP Chitoor

ROAP Chitoor9866726197 Gprs ROAP Chitoor9490495014 Gprs ROAP9440771126 ROAP Krishna

Gprs ROAP GunturGprs ROAP Guntur

9700737723 ROAP812559193 ROAP Guntur

9703339886 ROAP ChitoorGprs ROAP Guntur

9000349669 Gprs ROAP Guntur9248862100 ROAP Krishna8142466006 ROAP Chitoor9700727470 ROAP Chitoor7204484498 ROAP8374171740 ROAP Chitoor8985326529 ROAP Chitoor8801474808 ROAP Krishna8499978180 ROAP Guntur

Gprs ROAP KrishnaROAP Krishna

8143393593 ROAP Guntur8688222475 ROAP Chitoor9581027976 ROAP Chitoor9491051326 Gprs ROAP Krishna

Address: guntur

dist mangala

giri mandal

kaza Landmar

k: nagarjun

a universit

y

Customer Name - sai Del Number

- 9052903

905 Caller

Number -


tivity related

Frequent disconne

ction - GPRS

Resolution - Error

msg: no error msg

Time: Sample no: :

Complete

Address: guntur

dist mangala

giri mandal

kaza Landmar

k: nagarjun

a university Signal Bar's in

Handset:full

Particular No: no Alternati

ve Number: 9703698

762 Notes:




the needful

APGUNKAZ001

Address:Guntur Tenali Town

Chenchupeta

Landmark:Near

to Guntur

Coverage

Customer Name -

Ram Chander

Del Number

- 8686119

515 Caller

Number -





Complete

Address:Guntur Tenali Town

Chenchupeta

Landmark:Near

to Guntur Signal

Bar's in Handset:

0 Particula

r No: Alternati

ve Number: Notes:

Customer claims that he



the needful

APGUNTEN013

Address: h.nor:10-85 north

bazar swarnap

ost karamch

ead mandal praksham dist

523170. Landmar

k: shivaala

m templa

Coverage

Customer Name -

Del Number

- 9573367

740 Caller

Number -




msg: no caverge

area Time: all Sample no: : ......

...... Complet

e Address: h.nor:10-85 north

bazar swarnap

ost karamch

ead mandal praksham dist

523170. Landmar

k: shivaala

m templa Signal

Bar's in Handset:

0 Particula

r No: ....................

... Alternati

ve Number: 0859424

5645 Notes:




the needful

APPRAKAR001

Prakasham

1-35-150

maruthi nagar

Guntur. Landmark: back

side vinayaka temple.

Coverage

Customer Name - anil Del Number

- 8686421

432 Caller

Number -



e and unable

to browse Resolution - Error msg:

network error Time:

since 5 days

Sample no:

Complete

Address: ongole Bhagya Nagar

4thlane Landmar

k: no Signal

Bar's in Handset:

3 Particula

r No: Alternati

ve Number: no cust avilable

at 11:00AM Notes:




the needful

APPRAONG024

Prakasham

door no :8-

18/2near GONAWARAM

Airport ..... In

KESARPALLY

village ... Apparao peta ........near arjum podi

post ,Krishna

Coverage

cxcall and

complaint abt

network issue at

door no :8-

18/2near GONAWARAM

Airport ..... In

KESARPALLY

village ... Apparao peta ........near arjum podi post both

indoor and

outdoor ...: alt

cell:9985660509

.......... 1month..

.......

APKRIVIJ078

GUNTURE...... at MANGALGIRI ...ne

ar Oorvasi theater,Great India

Coverage

complaint abt net

work problem at plce: GUNTURE...... at MANGALGIRI ...ne

ar mitticenter....fro

m 1months

outdoor..

... alt cellno.998594225

5

APGUNMAN001

Address: h.no: 4-2-109 1

town anjaneya

wagu vijayawa

da

Voice Quality

Customer Name -

Del Number

- 9642311

240 Caller

Number -


tivity related Echo_Poor Voice Quality Resolution - Error msg:

resound Time: all

time Sample

no: 7386807

098 Complet

e Address: h.no: 4-2-109 1

town anjaneya

wagu vijayawa

da.. Signal

Bar's in Handset:

4 Alternati

ve Number: 9618089

588 Notes:




the needful

APKRIVIJ032

Address : #61-

25/1-5/2 Ramalingeswara Nagar.

Landmark : Sri

Rauapati sataiah Street

Vijayawada

Coverage

Customer is

facing poor

network coverage in his

home.Details are

as follows:

Cust Name : P Surendra Reddy Cust Alt

No : 8686696

364 Address : #61-

25/1-5/2 Ramalingeswara Nagar.

Landmark : Sri

Rauapati sataiah Street

Vijayawada -

520013. Cell info display

when he is

outside the room

he is enable

to see 4 bars od signal

but he is inside only

2bars are

visible. Please check and do

the needful

APKRIVIJ063

nagarjuna:

cheerala (m);pera

la(v); prakasham (DT);

jhawahar nagar; near

dharga; D NO:3-30-12/27

land mark:

poleramma

temple

Coverage

9494900963;

nagarjuna:

cheerala (m);pera

la(v); prakasham (DT);

jhawahar nagar; near

dharga; D NO:3-30-12/27

land mark:

poleramma

temple; Indoor

and out door

problem; no

coverage;

aaaaaalt.no:9703302217 72hrs tat

gvn

APPRACHI005

Prakasham

address:DNO :

20-5-18; chowtra centre;HASTAMB

EEDI company backside

. GUNTUR

Coverage

cust facing lot of

network problem

s in below

address:DNO :

20-5-18; chowtra centre;HASTAMB

EEDI company backside

. GUNTUR. their is no one

signal in the

home customer unable to cal or receive

incoming in home. and also their is no 3g

coverage it

shows an

emergency mode. unable

to connect

data card to system. so kindly do need

full asap.alt no:9177503766

APGUNGUN006

adress-bavalipu

ram lalita nagar

vijayawada...landmark-HB colony

cx is facing

network problem-indoor as

well outdoor....adress-bavalipu

ram lalita nagar

vijayawada...landmark-HB colony..a

lt no-.9391708866..

error msg-.call

drop voice

break ...

APKRIVIJ093

Address: hno:1-

101.....pilliyarikovallseet.......chitoor

disct murakambut

village Landmar

k: theatre

Coverage

Customer Name - naveen

Del Number

- 9700922

550 Caller

Number -




msg: no network Time:

evening 5.......pm

..to mornig..........15days....... Sample

no: : 9700224

058 Complet

e Address: hno:1-

101.....pilliyarikovallseet.......chitoor

disct morkam

pet village

Landmark:

theatre Signal

Bar's in Handset: indoor..........nill......points Particular No: all

Alternati

ve Number: 8019634

654 Notes:




the needful

APCHICHI009

Address: pachamadabazar krishna lanka

41-20/2-46

Landmark: main bus stop


Del Number

- 8801745

688 Caller

Number -


tivity related

Low Speed

Related Issue_GP


msg: low speed Time: Sample no: :

Complete

Address: pachamadabazar krishna lanka

41-20/2-46

Landmark: main

bus stop Signal

Bar's in Handset: 2 to 3


ve Number: 9705050

003 Notes:




the needful

APKRIVIJ102

Address: 1town police station back side

kothapet tenali.

Coverage

customer claims

that their is

no network

at his place...

no signals inside

the home

and he is unable

to receive

the calls.... Address: 1town police station back side

kothapet tenali.... alternate number : 9700346

480... kindly check and do

the needful to the

customer......

APGUNTEN001

peravarili Palem vemuru

(M) Tenali Guntur

AP Landmark: Near

to TEMPLE

Coverage

Customer Name - krishna

Del Number

- 9493921

242 Caller

Number -


tivity related

No Indoor

Coverage

Resolution - Error

msg: Time: 40

Days Sample

no: 9133799

664 Complet

e Address: Peravarili Palem vemuru

(M) Tenali Guntur

AP Landmark: Near

to TEMPLE Signal

Bar's in Handset:

0 Particula

r No: 9133799

664 Alternati

ve Number: 9133799

664 Notes: customer claims that he



the needful,Facing

Outdoor problem

APGUNMUL001

Address: guntur to hyd

highway.

Landmark:

sathanapally near

guntur dist

Coverage

Customer Name - Anivesh

Del Number

- 9700441

318 Caller

Number -




msg: no network Time: 3 months Sample no: :

Complete

Address: guntur to hyd

highway.

Landmark:

sathanapally near

guntur dist. Signal

Bar's in Handset:

full Particula

r No: All

Alternative

Number: - Notes: customer claims that he



the needful

APGUNSAT001

Address: CHERAL

A Landmark: NEAR

SAI BABA

TAMPLE

Coverage

Customer Name - PRAVEE

N KUMAR

Del Number

- 7386159

953 Caller

Number -




msg: NO NETWORK Time: EVERY TIME

Sample no: :

9700602803

Complete

Address: CHERAL

A Landmark: NEAR

SAI BABA

TAMPLE Signal

Bar's in Handset:

2 Particula

r No: EVERY

NO Alternati

ve Number: 9700602

803 Notes:




the needful

APPRACHI002

Prakasham

Address: vijaya vada

gurunanak clonu Landmark: auto nagar near

Coverage

Customer Name -

Del Number

- 8977743

041 Caller

Number -




msg: cal cut

Time: 2 days since

Sample no: :

Complete

Address: vijaya vada

gurunanak clonu Landmark: auto nagar near Signal

Bar's in Handset:


ve Number: 9948707

970 Notes:




the needful

APKRIVIJ005

Address: madana

pally chittor dist

Landmark: sbi

colony

Customer Name - mallikarjun Del Number

- 9700257

875 Caller

Number -


tivity related

Low Speed

Related Issue_GP


disconnecting

with 20 minutes

after disconnected pi usage Time: 2 days

Sample no: : by connecti

ng to modem Complet

e Address: madana

pally chittor dist

Landmark: sbi

colony Signal

Bar's in Handset: disconne

cting with in

20 minutes Alternati

ve Number: 9885050

554 Notes:




APCHIMAD006

Address: narasap

eta guntur dist near state bank

beside fly over Landmar

k: mallama center area

Customer Name - prasad

Del Number

- 9700088

962 Caller

Number -


tivity related

Low Speed

Related Issue_GP


msg: low speed Time: 12:00

pm onwards Complet

e Address: narasap

eta guntur dist near state bank

beside fly over Landmar

k: mallama center area Signal

Bar's in Handset: 2 bars Alternati

ve Number: 9700092

021 Notes:




the needful

APGUNNAR003

Rajendra nagar

first line gunturguntur dt Landmark: near Brundav

an Garden

Coverage

Customer Name - promod

Del Number

- 9700341

435 Caller

Number -


tivity related Unable

to receive

call Resolution - Error msg: busy

switch Time: Sample no: :

Complete

Address: rajendra

nagar first line gunturguntur dt

Landmark: near Brundav

an Garden Signal

Bar's in Handset:


ve Number: 9849741

586 Notes:

customer claims that he is not

getting incoming calls so

plz check and do needful

APGUNGUN029

Paidipally vill

chanambatla post

tirupathi mandal..

Landmark: govt

school ,Near

Gollapalli

Coverage

Customer Name -

Del Number

- 8686276

412 Caller

Number -




msg:no network Time: last 2

mnths Sample no: : all Complet

e Address: paidipall

y vill chanam

batla post

tirupathi mandal..

Landmark: govt school Signal

Bar's in Handset:


Alternati

ve Number: 9666620

374 Notes:




the needful

APCHITIR039

dno67\9\18

Patamatalanka

darshpet vijayawa

da

Customer Name - subbu

Del Number

- 8801900

841 Caller

Number -


tivity related

Frequent disconne

ction - GPRS


network error

uptime Time: Sample no: :

Complete

Address: dno67\9\

18 Patamatalanka

darshpet vijayawa

da Landmar

k: Signal

Bar's in Handset:


ve Number: 9248423

666 Notes:




the needful

APKRIVIJ063

Kottapet,near

Powerpet,Eluru,W

est Godavari

Coverage

cx call and

complaint abt

network issue

atKottapet,near

Powerpet,Eluru,W

est Godavari..............

. cellno.944106159

1

APWGELU008

West Godavari

Address: charambatla post paidipalli tirupathi mandal chittor district

Landmark: Govt school

Coverage

Customer Name - praveen

Del Number

- 8801992

983 Caller

Number -



e Resolution -

Complete

Address: charambatla post paidipalli tirupathi mandal chittor district

Landmark: Govt school Signal

Bar's in Handset:

no signals Particula

r No: 8801992

983 Alternati

ve Number: 9666620

374 Notes:




the needful

APCHITIR039

Chittore Jilla

SriKalahastri

Landmark: Konda

Pitta Water

Coverage

Customer Name -

Ajeet Del

Number -

7702469510

Caller Number



e Resolution - Error msg: check these

service Time: from

starating Sample

no: : 9701145

748 Complet

e Address: Chittore

Jilla SriKalamantri

Landmark: Konda

Pitta Water Signal

Bar's in Handset:


no's Alternati

ve Number:

9701145

748 Notes:




the needful

APCHISRI002

Address: RAILWAY

GATE OPPOSIT

E SHIVALA

YAM TEMPLE ;

; CHITOOR DISTRICT ;KARKAM

BADI VILLAGE

;; RENUGU

NTA MANDAL

Congestion

Customer Name -

Del Number

- 8686888

431 Caller

Number - C-

Network_Connec

tivity related

Congestion

Resolution - Error

msg: NO NETWORK Time: Sample

no: : Complet

e Address: RAILWAY

GATE OPPOSIT

E SHIVALA

YAM TEMPLE ;

; CHITOOR DISTRICT ;KARKAM

BADI VILLAGE

;; RENUGU

NTA MANDAL

Landmar

k: Signal

Bar's in Handset:


ve Number: 8143421

10 Notes:




the needful TAT 48

HRS

APCHIKKB001

Address: TIRUPAT

HI; SHANTIN

AGAR Landmar

k: MR PALLY ; CIRCLE

Customer Name -

RAJA Del

Number -

9700219668

Caller Number


tivity related

Low Speed

Related Issue_GP


msg: NA Time: 10

DAYS Sample no: :

Complete

Address: TIRUPAT

HI; SHANTIN

AGAR Landmar

k: MR PALLY ; CIRCLE Signal

Bar's in Handset: Samsung I5801 & 1 BARS Particula

r No: ALL

NUMBER

Alternative

Number: 9866726

197 Notes:




the needful

APCHITIR016

Address: H.NO : 2

- 48 Pedda Bazar

Joganna Vari

Veedi Karm

Chedu. Prakasham(Dist) Landmark :: Near

Shiva Temple

Customer Name - Prasanna

Del Number

- 9032123

335 Caller

Number -


tivity related

Low Speed

Related Issue_GP

RS Resolution - Error msg: LOw

Speed GPRS Time: Any

Time Complet

e Address: H.NO : 2

- 48 Pedda Bazar

Joganna Vari

Veedi Karm

Chedu. Prakasham(Dist) Landmark :: Near

Shiva Temple

Signal Bar's in

Handset: 2 - 4

Signals Alternati

ve Number

:: 9490495

014 Notes:


is having Slow - GPRS

Browsing problem from a long


the needful

APPRAKAR001

Prakasham

Address: HNO 19-17/51A

OLD RAJA

RAJESHWARI PETA

VIJAYAWADA

Landmark: NEAR

SAI BABA

TEMPLE

Coverage

Customer Name -

Del Number

- 8099999

179 Caller

Number -


tivity related

No Indoor

Coverage


noetwork failed Time:

ALL TIME

Complete

Address: HNO 19-17/51A

OLD RAJA

RAJESHWARI PETA

VIJAYAWADA

Landmark: NEAR

SAI BABA

TEMPLE Signal

Bar's in Handset:

0 Alternati

ve Number: 9440771

126 After 5

pm Notes:




the needful

APKRIVIJ103

Rajiv Gandhi

nagar,Near Nehru Nagar guntur

PI/S : cusat said

slowbrowsing ...cust has

done every

possible need of trouble

shooting...and also

checked in

different handset

same problem.... Name

of the pack

activated: Picard

14rs Date of

activation:

10/02/12 Any

settings received: Yes In Roaming (Y/N): No

Area from

customer is

trying to browse: Guntur No. of signal bars in

handset:4bars

Duration of issue3

??? 5 months

Error msg

(Error Code):

1month Any

recharge (If

Prepaid): 150

Customer's

Address: H.NO- Rajiv

Gandhi nagar,Near Nehru

Nagar guntur....

Alternative No:na PLZ do the need

full to custome

r

APGUNGUN040

Address: guntur

narsarao peta

Customer Name -

Del Number

- 9700781

229 Caller

Number - C-

Network_Connec

tivity related

Low Speed

Related Issue_GP


msg: Time: 2days Sample no: :

Complete

Address: guntur

narsarao peta

Landmark:

Signal Bar's in

Handset: full





the needful

APGUNNAR003

gundu gollanu

1-33 allaru

Landmark: 1 st ward

Coverage

Customer Name -

Del Number

- 9700737

723 Caller

Number -


tivity related

No Indoor

Coverage

Resolution - Error

msg: no network Time: 2 days

Sample no: :

9705465558

Complete

Address: gundu gollanu

1-33 allaru

Landmark: 1 st ward Signal

Bar's in Handset:


ve Number: 9700737

723 Notes:




the needful

APWGGDU001

West Godavari

Chinna Radham Center

Kolakaluru

Tenali mandal Guntur Dist

Landmark:

Chinna Radham

Coverage

Customer Name - Sandeep

Del Number

- 8125591

938 Caller

Number -




msg: No Network Coverage Time: Sample

no: 9700055

716 Complet

e Address: Chinna

Radham Center

Kolakaluru


Landmark:

Chinna Radham

Signal Bar's in

Handset: 1

Particular No:

No Alternati

ve Number: 8125591938 Call At : Any

time Notes:




the needful

APKRIKOL001

Tirupathi Chittor

(Dt);varadarajula nagar

near sv politechn

ic college

Landmark:-Near HARAE RAMA HARE

KRISHNA temple

Coverage

Tirupathi Chittor

(Dt);Landmark:-

Near HARAE RAMA HARE

KRISHNA temple;S

ignal Strength

:-2points;;

Both Indoor

and Ourdoor Problem;Alternat

e Contact

No:-9703339886;BTO

R:-7PM;Poo

r Coverage;TAT:-

72Hours

APCHITIR006

Address: guntur

kothapet

Landmark:

factory

Customer Name -

Del Number

- 8686908

079 Caller

Number - C-

Network_Connec

tivity related

Low Speed

Related Issue_GP


msg: Time:

evening Sample no: :

Complete

Address: guntur

kothapet

Landmark:

factory Signal

Bar's in Handset:


ve Number:

no Notes:




the needful

APGUNGUN012

bapatla soorilanka road

Landmark: tower

clock


Del Number

- 8686121

963 Caller

Number -


tivity related

Low Speed

Related Issue_GP


msg: Time:

since 7 days

Sample no:

Complete

Address: bapatla

soorilanka road

Landmark: tower clock Signal

Bar's in Handset:


ve Number: 9000349

669 cust

avilable at

3:00PM Notes:




the needful

APGUNGUN012

H-No:-22-

15/1/42D

Madhuranagar;Satyanarayanapura

m Vijayawa

da Krishna Dt;Landmark:-Near

Mathuranagar

Railway Station

Coverage

H-No:-22-

15/1/42D

Madhuranagar;Satyanarayanapura

m Vijayawa

da Krishna Dt;Landmark:-Near

Mathuranagar

Railway Station;S

ignal Strength

:-4points;

Both INDOOR

and OUTDOO

R Problem; Alternat

e Contact

no:-9248862100;BTO

R:-2PM;Poo

r Coverage;TAT:-

72Hours

APKRIVIJ073

Address: sv nagar tirpathe Landmar

k: padma vathe nagar cuity

Coverage

Customer Name - Ajay Del Number

- 8686824

507 Caller

Number -


tivity related No Poor Coverage Error msg: no rechable Time:

all time

Complete

Address: sv nagar tirpathe Landmar

k: padma vathe nagar cuity Signal

Bar's in Handset:

1 Particular No: All num

Alternative

Number: 8142466

006 Notes:




the needful

APCHITIR021

Address: 6/ 120

satyasai nagar near

kavayaguta

tirupathi

Landmark: thi ru

thamoro road

Coverage

Customer Name -

Del Number

- 9700727

470 Caller

Number -


tivity related

No Indoor

Coverage


searching

Time: 24 hrs

Sample no: :

9700727369

Complete

Address: 6/ 120

satyasai nagar near

kavayaguta

tirupathi

Landmark: thi ru

thamoro road Signal

Bar's in Handset:

full singal

Particular No: all

call Alternati

ve Number: 9700727

470 Notes:




the needful

APCHITIR049

chirala

prakasham dist

Landmark: police station

one town

Coverage

Customer Name - ashok

Del Number

- 8686754

573 Caller

Number -


tivity related

No Indoor

Coverage

Resolution - Error

msg: no network Time: 3 months Sample

no: : 9700102

314 8686824

809 Complet

e Address: chirala

prakasham dist

Landmark: police station

one town Signal

Bar's in Handset: no signal


ve Number: 7204484

498 Notes:




the needful

APPRACHI002

Prakasham

chandrappa

naidu kantiga chittor district chittor

mandal near

thaduku

Coverage

Customer Name -

shaik Del

Number -

8801519818

Caller Number




msg: NO SERVICE Time:

ANY TIME

Complete

Address: chandra

ppa naidu

kantiga chittor district chittor

mandal near

thaduku Signal

Bar's in Handset:

NO SERVICE Particula

r No: 8801519

818 Alternati

ve Number: 8374171

740 Notes:




the needful

APCHITHA001

chadragi

ri vil panakpa

kam mandal chitoor

dist

Coverage


Del Number

- 8686335

034 Caller

Number -




msg: no coverage area Time:

since 1 week

Complete

Address: chadragi

ri vil panakpa

kam mandal chitoor dist

Landmark: sd

school Signal

Bar's in Handset:

2 Alternati

ve Number: 8985326

529 Notes:




the needful

tat 72hrs

APCHICGR001

uyyur ganni gunta village krishna dist...

Landmark:vijay krishna rice mill centre ,N

ear kakani Center

Coverage

Error msg: not available emergency Time: all time Sample no: :

Complete

Address:uyyur ganni gunta village krishna dist...

Landmark:vijay krishna rice mill centre ,N

ear kakani Center Signal

Bar's in Handset:1 or 2

Particular No:

only to this sim Alternati

ve Number:8801474

808 Notes:




the needful

APKRIVYR001

KAVURU VILLAGE

CHIRUKA

PALLY MANDAL GUNTUR

Landmark: near

govt hospital

Coverage

Del Number

- 9505299

384 Caller

Number -


tivity related

Low Speed

Related Issue_GP


emergency Time:

since 7days Sample

no: : 9542170

755 Complet

e Address: KAVURU VILLAGE

CHIRUKA

PALLY MANDAL GUNTUR

Landmark: near

govt hospital Signal

Bar's in Handset:


no's Alternati

ve Number: 8499978

180 Notes:




the needful

APGUNARU001

ONE TOWN

vijayawada

krishna dist

Customer's Post: I am hari krishna

from Andhra pradesh

my mobile no is

90107015820

(this is no of

idea port in to

sircel on 14-02-2011). First of all i am

very thank full to

you for your

responce to me i

was using aircel

since 1 year first

9 months i am very happy with your

network where

there is no

network coverage also

but from novemb

er ending on gets

reverse i am

activated to dnd also i got call from your to migrate

to postpaid i started

the process from 01-

dec-2012

after a week my

sim blocked due to

address verfication failed

then i got 2

months blocked

i was walked to your store so many times after 2 months iterference of ap nodal officer my o

released back to prepaid then a

started a new

problem unable

to make rec

through online

internet banking

your website also i have

attached some

files but not my

(icici idbi bank

account screen shots) for my

confidental

transctions i will give you

point wise

details given by

your high level

educated

customer care

associates1. First

i have make call to 121 in that i

selcted my

option as DND as unable to get a

information

where i get

deactived my dnd

through sms to check status iam not getting

my salary bank

transaction &

server based

sms job alerts i

connected to Mr. rizwan

the excellent

CSA asked

the associate to hk

my status from

own no 9010705820whether it is act or dec

status for that

he asked sec chk i

asked him for that is it needed

he informed

yes i given

information then with out cheking informati

on he said for

act & dct it should

be 90 days

period i repleied him sir plz give

my status

for that he kept

in 2 mins hold and

came back

informed me

deactive in status

asked him

unable to make

a rec then he

informed to make call to

198(complaint

desk & select

revelvant query )

call closed.

1.Network

covearge 2. Gprs

concerns 3.Not

updating ivr &

websiteThanking

you J.Hari

krishna 9010705

820

APKRIVIJ032

ONE TOWN

vijayawada

krishna dist

Coverage

Customer's Post:I am hari krishna

from Andhra pradesh

my mobile no is

90107015820

(this is no of

idea port in to

sircel on 14-02-2011). First of all i am

very thank full to

you for your

responce to me i

was using aircel

since 1 year first

9 months i am very happy with your

network where

there is no

network coverage also

but from novemb

er ending

on wards it gets

reverse i am

activated to dnd also i got call from your to migrate

to postpaid i started

the process from 01-

dec-2012

after a week my

sim blocked due to

address verfication failed

then i got 2

months blocked

i was walked to your store so many times after 2 months iterference of ap nodal officer my o

released back to prepaid . then a

started a new

problem unable

to make rec

through online

internet banking

your website also i have

attached some

files but not my

(icici idbi bank

account screen shots) for my

confidental

transctions i will give you

point wise

details given by

your high level

educated

customer care

associates 1. First i have make call to 121 in that i

selcted my

option as DND as unable to get a

information

where i get

deactived my dnd

through sms to check status iam not getting

my salary bank

transaction &

server based

sms job alerts i

connected to Mr. rizwan

the excellent

CSA asked

the associate to hk

my status from

own no 9010705

820 whether it is act or dec status

for that he asked sec chk i

asked him for that is it needed

he informed

yes i given

information then with out cheking informati

on he said act & dct it should be 90 days

period i repleied him sir plz give

my status

for that he kept

in 2 mins hold and

came back

informed me

deactive in status

asked him

unable to make

a rec then he

informed to make call to

198(complaint

desk & sel

to customer lisen to

what they say

llike sheeps and i

inform your

some of back

draws of your

network

1.Network

covearge 2. Gprs

concerns 3.Not

updating ivr &

website am not blaming you I like

aircel thats why i

APKRIVIJ032

Kankara gunta GAte

near sai baba

mandir Guntur Landmar

k: Sai baba

mandir Near

Collector Office

Coverage

Customer Name - Srikanth

Del Number

- 8143393

593 Caller

Number -


tivity related

Low Speed

Related Issue_GP


Error in network Connecti

on Time:

Evening Complet

e Address: Kankara gunta GAte

near sai baba

mandir Guntur Landmar

k: Sai baba

mandir Near

Collector Office Signal

Bar's in Handset:

2 Alternati

ve Number: 8143393593 Call At :Aftr 6

PM Notes:



time so please check and do the nee

APGUNGUN035

Address: chitoor DIST

kalahasti

kotembed

mandalam

Coverage

C- Network_Connec


e Resolution - Error msg: poor

coverage Time: from last 20 days Sample no : :

8688222475

Complete

Address: chitoor DIST

kalahasti

kotembed

mandalam

Landmark: NA Signal


Particular No: all numbers

Alternati

ve Number: 8688222

475 Notes:




the needful

APCHISRI007VENKAT

AGIRI KOTA

Coverage

Customer Name -

Del Number

- 8686841

046 Caller

Number -


tivity related Resolution - Error

msg: Time: Sample no: no

Complete

Address: Venkatagiri kota Landmark: Near main road Signal

Bar's in Handset: Micorma

x Particular No:All Alternati

ve Number: 9581027

976 Notes:




the needful Bhanu

spoke to the

customer he is facing

network problem

APCHIVKO003

Address: Paidaiah Street

Labbepeta

Vijayawada.

Landmark:

Municipal

Stadium

Customer Name - Prasad

Del Number

- 8801873

129 Caller

Number -


tivity related

Frequent disconne

ction - GPRS

Resolution - Error msg: Signal Drop Time:

From 29-2-2012 Complet

e Address: Paidaiah Street

Labbepeta

Vijayawada.

Landmark:

Municipal

Stadium Signal

Bar's in Handset: FULL or

1 Alternati

ve Number: 9491051

326 Notes:




the needful Cust will

be available from Eve 7: to Mor

6:00

APKRIVIJ041

Gprs ROAP Guntur8125591938 ROAP Krishna8125591938 ROAP Krishna9666737344 ROAP Guntur9553345533 ROAP Chitoor

ROAP Guntur9908267717 ROAP Krishna

8801857171/9703901333 ROAP Chitoor9703334786 ROAP Guntur9441594008 ROAP Guntur

ROAP ChitoorROAP Krishna

9700149060 ROAP9581035834 ROAP Krishna

ROAP Guntur9246963889 ROAP Krishna7200685633 ROAP Krishna9395553888 Gprs ROAP Krishna9492707684 ROAP Guntur9441061591 Gprs ROAP9603814718 ROAP Krishna

ROAP Krishna9493444877 ROAP Guntur8885258237 ROAP Krishna

ROAP KrishnaCall Drop ROAP Chitoor

9393056833 ROAP9948844105 ROAP8801629388 ROAP Chitoor

86868362847 ROAP Krishna9160344937 ROAP Guntur9849494511 ROAP Guntur9849064401 ROAP Guntur8885258237 ROAP Krishna

ROAP ChitoorROAP ChitoorROAP Krishna

9603814718 ROAP Krishna9533656694 ROAP Chitoor9030400545 ROAP Guntur9700647139 ROAP9491645665 Gprs ROAP Guntur9491911263 Call Drop ROAP8143784291 Gprs ROAP Krishna9642401329 ROAP Chitoor9494606153 ROAP Krishna9491911629 ROAP Krishna8978025153 ROAP Guntur9533633638 Gprs ROAP Chitoor9581375958 ROAP Chitoor9494763557 ROAP Krishna

Address: HNO:

12-1341 MAHANA

DU VILLAGE TADEPA

ALI MANDAL

AM GUNTUR

Customer Name -

Del Number

- 8801203

983 Caller

Number -


tivity related

Low Speed

Related Issue_GP


msg: NO Time:

ALL TIME

Complete

Address: HNO:

12-1341 MAHANA

DU VILLAGE TADEPA

ALI MANDAL

AM GUNTUR DIST PIN 522501 Landmar

k: MANIPAL HOSPITAL Signal Bar's in

Handset: FULL

Alternative

Number: NO




the needful

APGUNTDP006

Address: Krishna

dist kolakalo

or chinnara

dam center

Landmark:

cinnaradam

center

Coverage

Customer Name -

Del Number

- 9700053

694 Caller

Number -




msg: no signal Time: 5 montha since

Sample no: :

Complete

Address: Krishna

dist kolakalo

or chinnara

dam center

Landmark:

cinnaradam

center Signal

Bar's in Handset:


ve Number: 8125591

938 Notes:




the needful

APKRIKOL001

Address: Krishna

dist kolakalo

or chinnara

dam center

Landmark:

cinnaradam

center

Coverage

Customer Name -

Del Number

- 9700734

303 Caller

Number - C-

Network_Connec

tivity related

Congestion

Resolution - Error

msg: no network Time: 2 YEAR Sample no: :

Complete

Address: KALAKAL

URU VILLAGE

;; TENALLI MANDAL

;; GUNTUE DISTRICT

Landmar

k: Signal

Bar's in Handset:


ve Number: 8125591

938 Notes:




the needful

APKRIKOL001

Hno: 328 door 25-22-268

KEP colony

Guntur 3

Landmark:

Market 2

Voice Quality

Customer Name - Prasad

Del Number

- 9700338

809 Caller

Number -


tivity related

Frequent Disconne

ction Resolution - Error msg:

disconnection Time: Any

Time Sample

no: : 9666737

344 Complet

e Address: Hno: 328 door 25-22-268

KEP colony

Guntur 3

Landmark:

Market 2 Signal Bar's in

Handset: 4

Particular No: NA

Alternative

Number:

9666737344

BTTR : Notes:




the needful

tat:72hrs

APGUNGUN013

chittor dist

Shrikalahasti

kondametta Area

Congestion

Customer Name - pradeep

Del Number

- 9603045

533 Caller

Number -


tivity related

Congestion

Resolution - Error

msgerror in

netwrork connecti

on.. Time:

1month Sample

no: : 9553345

533 Complet

e Address:

Landmark: chittor

dist Shrikala

hasti kondam

etta Area.. Signal

Bar's in Handset:

Particular No: 2

or 1 Alternati

ve Number: 9553345

533 Notes:




the needful..

198 3(toll

free) for techassistance..

APCHISRI002

RAILUPETA

PATEL PETA

GUNUTUR

BAPTLA

Coverage

Network_Connec



msg: ni network Time: Sample no: :

Complete

Address: RAILUPE

TA PATEL PETA

GUNUTUR

BAPTLA Landmar

k: Signal

Bar's in Handset:

no singnals Particular No: Alternative Numb

APGUNGUN012

Abdul Gaffar

#28-22-22

Rahiman street Arundal

pet Vijayawa

da A.P

Coverage

cust using No Indoor poor

coverge cust Add: Abdul Gaffar

#28-22-22

Rahiman street Arundal

pet Vijayawa

da A.P.Alt Cont

No:9908267717

APKRIVIJ009

Ramnagar colony chittur

door Number.

.28-377/1A...

.land mark ..Ki

ngs english medium school...Postal

pincode...517002

Coverage

custmer name:m

ohan Number :970036

9770 cust

facing network problem in this

area ......Ramnagar colony chittur

door Number.

.28-377/1A...

.land mark ..Ki

ngs english medium school...Postal

pincode...517002....Alterna

te contact...8801857171..Free time

to call...Any time...Re

quest taken TAT

given..72hrs

APCHICHI007

Addrs: 1-3-86/6 Near

Mosque gujanagundla gubtur

Coverage

cust name:

Sk mahabo

ob subhani Addrs: 1-3-86/6 Near

Mosque gujanagundla

gubtur cust

faceing lot off

net wrk prblm in his home their was no signal so cust did not make

calls so plz do

need full ASAp cust alt

M no:9703334786

APGUNGUN055

Addrs: 1/6 line Yadava street

Old guntur guntur

Coverage

cust name

Chandrasekar Addrs: 1/6 line Yadava street

Old guntur

guntur cust

faceing lot of net

wrk prblm in his area ther was no signal so plz do need full

cust alt

no:9441594008

APGUNGUN038

ddress: MADANA PALLY

KUBUNOOR

CHITTUR

Coverage

- Network_Connec



msg: no netwrok

Time: since Sample no: :

Complete

Address: MADANA PALLY

KUBUNOOR

CHITTUR

Landmark:

Signal Bar's in

Handset: 3 points Particular No: Alternati

ve Number:

APCHIMAD016

Address: peddamogirala shivalayam back

side uyyuru dist --

krishna Landmar

k: shivalayam back

side

Coverage

Network_Connec




from last 15 days Sample

no: : 8801474

808 Complet

e Address: peddamogirala shivalayam back

side uyyuru dist --

krishna Landmar

k: shivalayam back

side Signal

Bar's in Handset:


no.s Alternati

ve Number:

no Notes:




the needful

APKRIVYR001

Address: hno:15-

1-67 paparaj thota

cheerala-55

Landmark:

paparaj thota

railway station

Voice Quality




tivity related Echo_Poor Voice Quality Resolution - Error

msg: Time:

6moths Sample

no: : 002217107580

Complete

Address: hno:15-

1-67 paparaj thota

cheerala-55

Landmark:

paparaj thota

railway station Signal

Bar's in Handset:

Particula

r No: 22506508218

Alternative

Number: 9700149

060 Notes:




the needful

tat 72hrs

APPRACHI002

Prakasham

H NO 6/38

GAVARU MACHIPA

TNAM KRISHNA

DIST landmark URDU SCHOOl

Coverage

cust enq abt

network issue

dtls are mentionred H

NO 6/38 GAVARU MACHIPA

TNAM KRISHNA

DIST landmark URDU SCHOOl alt no

9581035834 3 OR 4

BARS in hadset

no

APKRIMAC005

Chinna Radham Center

Kolakaluru


Landmark:

Chinna Radham

Coverage

Customer Name - Sandeep

Del Number

- 8125591

938 Caller

Number -




msg: No Network Coverage Time: Sample

no: 9700055

716 Complet

e Address: Chinna

Radham Center

Kolakaluru


Landmark:

Chinna Radham

Signal Bar's in

Handset: 1

Particular No:

No Alternati

ve Number: 8125591938 Call At : Any

time Notes:




the needful

APKRIKOL001

B Annad Babu

Address:

Ramalingeswara nagar

Enamalkuduru Konda Back

Beside Vijayawa

da.

Coverage

cust ask abut

network rltd

problem no

coverage in that

area calls not connecting and

recivening pls do

need full. Cust

Name:B Annad Babu

Address:

Ramalingeswara nagar

Enamalkuduru Konda Back

Beside Vijayawada. Alt

No:9246963889 Sri Rama Murthy(R

oom MateFrie

nd)

APKRIVIJ087

3-9-1 proddutu

r post kankipad

u md krishna

dt

Coverage

Escalation

arrange site visit and call back:

Landmark:

Panchayathi

office Complet

e address:

3-9-1 proddutu

r post kankipad

u md krishna

dt 521151 Type of

handset:Nokia

Alternate

number:7200685

633 Number

of signals (0 1 2 3 4) 0Area (Indoor Outdoor Baseme

nt In car):

indoorWall type (Brick

Concrete): brick

APKRIKAN001

telephone colony

rama varappadu 2-80 vijawada

Landmark: high school road

Customer Name - sravan

Del Number

- 8801313

756 Caller

Number -


tivity related

Frequent disconne

ction - GPRS

Resolution - Error msg: slow

browsing Time: 1

day Complet

e Address: telephone colony

rama varam

padu 2-80

vijawada

Landmark: high school road Signal

Bar's in Handset:


ve Number: 9395553

888 Notes:




the needful

APKRIVIJ058

guntur vari

thota gunter

Landmark: near

bus stand

Coverage



any time

Complete

Address: guntur

vari thota

gunter Landmark: near

bus stand Signal

Bar's in Handset:

Alternati

ve Number: 9492707

684 Notes:




the needful

APGUNGUN004

20b-6-102;

Care of b.ramu Gandhi nagar

kananla vari

veedi yeluru West

Godavari

Landmark:

Kotapetta Tower

Customer Name - Suresh

Del Number

- 9700739

795 Caller

Number -


tivity related

Low Speed

Related Issue_GP


msg: Complet

e Address:20b-6-102;

Care of b.ramu Gandhi nagar

kananla vari

veedi yeluru West

Godavari

Landmark:

Kotapetta Tower Signal

Bar's in Handset:

3 Alternati

ve Number: 9441061

591 Cust

unable to

Browse the

Internet Services

Though

Maintaining the GPRS

Balance and Main Balace Plz do

need Full

APWGELU005

West Godavari

HNO: 23-15-15C STYANARAYAN

PURAM 5 TOWN POLICE

STATION

MUTNALAMPADU


Coverage

Customer Name -

SAI KIRAN

Del Number

- 8686376

270 Caller

Number -





Complet


PURAM 5 TOWN POLICE

STATION

MUTNALAMPADU


Signal Bar's in

Handset: 3

Alternative

Number: 9603814

718 Notes:




the needful


APKRIVIJ057

hno:74-24-24/E ashok nagar

Vijayawada

Krishna dicrt-07 Landmark: time

hospital

Coverage

Customer Name - chakri





msg: Time:

1week Sample

no: : 9703040

446 Complet

e Address: hno:74-24-24/E ashok nagar hyd

dicrt-07 Landmark: time

hospital Signal

Bar's in Handset: 2points Particular No: Alternati




the needful

tat 72hrs

APKRIVIJ088

H-No:-MIG 158

HB Colony

Nallapadu Road

Guntur;Landmark

:-Near SAI

Temple

Coverage

H-No:-MIG 158

HB Colony

Nallapadu Road

Guntur;Landmark

:-Near SAI

Temple;Signal

strength:-

0points;Both

Indoor and

Outdoor Problem;Alternat

e Contact

No:-9493444877;BTOR:-Any

Time;Poor

coverage;TAT:-72hours

;Error Message

:-EMERGE

NCY

APGUNNAL001

Velpur village Kankipa

du mandal

near uppuluru

Coverage

Cust is facing

the poor coverag

e . details areas

below Cust

Name ; sugunakar rao Alt No :

8885258237

Address : Velpur village Kankipa

du mandal.

near uppuluru

cust already

gave complain

t regardin

g network related resolution came for that

complaint but

cust is not

saisfied with that resolution and said to take again

complaint for

network so as

per cust request

complaint has been

taken Custome

r requested to call

the network people so that he can clearly expalin where he is

facing the

network problem . Please do the

needful .

APKRIUTP001

Flot no: 103 New

P&T colony near

saibaba temple

vijayawada

Coverage

Customer not

able to have

networkcoverage

at his residence. Please

rectify the

problem as soon

as possible.

Address: Rajesh Flot no:

103 New P&T

colony near

saibaba temple

vijayawada.

Alternative

contact no:9505717999

APKRIVIJ039

Address: Bireddy

palli Chitoor

Dist.

Customer Name - Raghupathi Del Number

- 8686374

510 Caller

Number -


tivity related

Call Drop_Mu

te Resolution - Error msg:

Call drop mute Time:

From 3-11-2012 Sample no: :

Complete

Address: Bireddy

palli Chitoor Dist.

Landmark:

Signal Bar's in

Handset: 4

Particular No: ALL

Alternative




the needful

APCHIBRD001

WEST GODHAV

ARI. ELURU SRIRAM NAGAR

Coverage

Customer Name -

Del Number

- 8686004

846 Caller

Number -




error in connecti

on Time:

since 2 months Sample no: :

Complete

Address: WEST

GODHAVARI.

ELURU SRIRAM NAGAR Landmar

k: Signal

Bar's in Handset: 1 points Particular No: Alternati

ve Number: 9393056

833 Notes:




the needful

APWGELU015

West Godavari

H. no.5-176 MRC colony

satrampadu.Eluru .west

godavari district

Coverage

cust askd net

work isuue cust

addressH. no.5-176 MRC colony

satrampadu.Eluru .west

godavari district

9948844105

alternateno poor coverag

e

APWGELU014

West Godavari

do :40 akuthota veedhi near RS junction tirupathi

Coverage

cust complaint for no networ coverage from do :40

akuthota veedhi near RS junction tirupathi

alt no 8801629

388 check and do

need full asap

APCHITIR022

gudiwada

gudlawaleru vil & mandal Landmar

k: gudlawal

eru ENGG

college

Coverage

Customer Name - teja Del Number

- 8801909

255 Caller

Number -




msg: no error Time:

starting onwards

Complet

e Address: gudiwad

a gudlawaleru vil & mandal Landmar

k: gudlawal

eru ENGG

college Signal

Bar's in Handset:

1 Alternati

ve Number: 8686836

2847 Notes:




the needful

tat 72grs

APKRIGDV003

Landmark:Nagarj

una universit

y Complet

e address:8-5-81/A

6/4 Nehuru nagar

guntur

Coverage

Landmark:Nagarj

una universit

y Complet

e address:8-5-81/A

6/4 Nehuru nagar

guntur Type of

handset:FLY

Alternate

number:9160344

937 Number

of signals (0 1 2 3

4):2points Area (Indoor Outdoor Baseme

nt In car):Out

door Check is facing

the problem

in outdoor

area Kindly check

the details and do

the needful.

APGUNGUN040

Patnam Bazar,VK

N SRINIVA

S TEJASWY TRADERS SHOP NO14

1st Floor dno:416-

417 fancy

distributors plaza

nr kanyaka parames

wari temple,G

untur

Coverage

cust facing

lot of 3g network signals

in below add:Patn

am Bazar,VK

N SRINIVA

S TEJASWY TRADERS SHOP NO14

1st Floor dno:416-

417 fancy

distributors plaza

nr kanyaka parames

wari temple,Guntur;co

ntact no:9849494511;

cust unable to use

3g data bcaz of

poor signal

where as in 3g

dongle interface

on system it

shows an

"emergency

mode" so kindly do need full asap

APGUNGUN027

BRAIN LAB;8/2

RAMARAJU

TOWERS;ARUNDAL PET

Coverage

cust facing lot of

network problem

s in below

address:BRAIN

LAB;8/2 RAMARAJ

U TOWERS;ARUND

AL PET;alt

no:9849064401;

cust previous complained about

this network issue so that our network

team installed

a booster

also even

though the

network problem was not solved

no voice clarity and in mobile some time it shows

"emerency

mode" also.

kindly do need full

asap.

APGUNGUN024

Velpur village Kankipa

du mandal

Coverage

Cust is facing

the poor coverag

e . details areas

below Cust

Name ; sugunakar rao Alt No :

8885258237

Address : Velpur village Kankipa

du mandal.

cust already

gave complain

t regardin

g network related resolution came for that

complaint but

cust is not

saisfied with that resolution and said to take again

complaint for

network so as

per cust request

complaint has been

taken cust

gave 2 times

complaint but

problem not

resolved and said that he will talk

with nodal officer

and also said to take

complaint once

again so as per

cust req complain

t has been

farwarded

Customer

requested to call

the network people so that he can clearly expalin where he is

facing the

network problem . Please do the

needful .

APKRIUTP001

CHITOOR DIST;

PUTHOOR

MANDAL;

PUTHOOR TOWN Landmark: ZPHS SCHOOL

Coverage

Customer Name - KESHAV

Del Number

- 9700378

997 Caller

Number -



e Resolution - No Coverage Error

msg: NETWORK ERROR Time: 3 MONTHS Sample no: : ALL NUMBER

S Complet

e Address: CHITOOR

DIST; PUTHOO

R MANDAL

; PUTHOOR TOWN Landmark: ZPHS

SCHOOL Signal

Bar's in Handset:

Nokia 2700classic & 2/3

BARS Particula

r No: ALL

NUMBERS

Alternative

Number: NA




the needful

APCHIPUT001

H-No:-1-12

Tallamadugu(v)

Yedamari(M)

Chittor Dt;Landmark:-Near MPUP School

Coverage

H-No:-1-12

Tallamadugu(v)

Yedamari(M)

Chittor Dt;Landmark:-Near MPUP

School;Signal

Strength:-

2points;Both

Indoor and

Outdioor Problem;Alternat

e Contact

No:-9550801852;BTOR:-Any

Time;TAT:-

72Hours;Poor

Coverage;Error

Message:-

EMERGENCY

APCHIYDA004

Address:3-3

vijayawada

padigadapa

Landmark:

saibaba templ

Coverage

ustomer Name:Asif Error

msg: call drop Time: total

Sample no: :

Complete

Address:3-3

vijayawada

padigadapa

Landmark:

saibaba templ Signal

Bar's in Handset:

full Particular No: all

Alternati




the needful

APKRIVIJ086

Address: HNO: 23-15-15C STYANARAYAN

PURAM 5 TOWN POLICE

STATION

MUTNALAMPADU


Coverage

Customer Name -

SAI KIRAN

Del Number

- 8686376

270 Caller

Number -

8686376270 C-

Network_Connec


e Resoluti

on - Error

msg: NO NETWORK Time:

ALL TIME Complet


PURAM 5 TOWN POLICE

STATION

MUTNALAMPADU

KRISHNA DIST AP Landmark: NEAR SIDDHARTH HIGH SCHOOL Signal

Bar's in Handset:

3 Alternati

ve Number: 9603814

718 Notes:




the needful


already visited still did not get

solved......

APKRIVIJ055

Address: 6-4-421 galistrea

t thirupath

i (d) Landmark: near andra bank

Coverage

Customer Name -

jaffer Del

Number -

8686773655

Caller Number


tivity related

Frequent disconne

ction - GPRS


network error Time:

any time

Complete

Address: 6-4-421 galistrea

t thirupath

i (d) Landmark: near andra bank Signal

Bar's in Handset:

2 Alternati

ve Number: 9533656

694 Notes:




the needful

APCHITIR010

Address: tenali guntur dist h-

no-4-38-1 taleti atrret

Landmark:kalyan

a mandap

am

Coverage

Customer Name - mahith

Del Number

- 9030100

667 Caller

Number -


tivity related

Frequent Disconne

ction Resolution - Error

msg: no error msg

Time: all time

Sample no: :

9985767776

Complete

Address: tenali guntur dist h-

no-4-38-1 taleti atrret

Landmark:kalyan

a mandap

am Signal

Bar's in Handset:

1 Particular No: all numbers

Alternati

ve Number: 9030400

545 Notes:




the needful

APGUNTEN014

Address: hno:7-92 chirala pataya palum

prakasham dist

Landmark: aircel tower

Coverage

Time: 10days Sample

no: : 9505261

536 Complet

e Address: hno:7-92 chirala pataya palum

prakasham dist

Landmark: aircel tower Signal

Bar's in Handset:

1 Particular No: all the no Alternati

ve Number: 9700647

139 Notes:




the needful

APPRACHI003

Prakasham

Address: c/off

narath reddy opp

anhanaya temple paturu

narsarao peta town

Landmark: guntur

dist


Del Number

- 8801588

050 Caller

Number -


tivity related

Low Speed

Related Issue_GP



Complete

Address: c/off

narath reddy opp

anhanaya temple paturu

narsarao peta town

Landmark: guntur dist pin

no-522601 Signal

Bar's in Handset:


ve Number: 9491645

665 Notes:




the needful

APGUNNAR005

Address: vangaigu

dem elluru

Landmar

k: mahalak

shmi temple

Customer Name - sriram

Del Number

- 8801663

876 Caller

Number -


tivity related

Call Drop

Resolution - Error

msg: call disscnct Time: all

Complete

Address: vangaigu

dem elluru

Landmar

k: mahalak

shmi temple Signal

Bar's in Handset:

3 Alternati

ve Number: 9491911

263 Notes:




the needful

APWGELU004

West Godavari

krishna dist;gudi

wada satyanar

ayana puram h no15/19

4 Landmark: near

ntr statdium

Customer Name - shyam

Del Number

- 8686498

356 Caller

Number -


tivity related

Low Speed

Related Issue_GP

RS Resoluti

on - slow

brousing Error msg:

Time: 1 day

Sample no: :

Complete

Address:krishna

dist;gudiwada

satyanarayana

puram h no15/19

4 Landmark: near

ntr statdium Signal Bar's in

Handset: full


ve Number: 8143784

291 Notes:




the needful

APKRIGUD011

chitoor dist

pootoor mandal

pootoor Landmar

k: sai baba

temple opposite

Coverage

Customer Name - keshav

Del Number

- 9700378

997 Caller

Number -




error in network Time: all

time Sample no: :

Complete

Address: chitoor

dist pootoor mandal

pootoor Landmar

k: sai baba

temple opposite Signal Bar's in

Handset: one or zero

Particular No: all

time Alternati

ve Number: 9642401

329 Notes:




the needful

APCHIPUT001

krishna dist

gannavaram

mandal chinnaoutu pally Landmar

k: national highway

Coverage

Error msg:

emergency Time: mrng 8

to 4 Sample

no: : 9494606

153 Complet

e Address: krishna

dist gannava

ram mandal

chinnaoutu pally Landmar

k: national highway

Signal Bar's in

Handset: 0

Particular No: all

Alternati

ve Number: 9494606

153 Notes:




the needful

APKRIPED001

29 -19-52,

Dornkal Road,

Suryaraopet,

Vijayawada.

520002 Landmark.Beside

Jasti Satyanar

ayana Hospital

Coverage


3G signal at

the below

address and he is unable

to browse

on Aircel 3G

Datacard

Customer Name: K.Gopich

and Cust

Address: # 29 -19-52,

Dornkal Road,

Suryaraopet,

Vijayawada.

520002 Landmark.Beside

Jasti Satyanar

ayana Hospital Alt.No:94919116

29

APKRIVIJ025Nutakki,

Guntur Coverag

e

Custmr said he has no

coverage of

aircel in Nutakki,Guntur due to

which he is

missing his calls

so please check and do

needfull. Area:-Guntur Signals:-No barrs

Alter no:-

8978025153

APGUNTDP004

28/294 RAMANA

GAR COLONY CHITOOR

AP Landmar

k: VINYAKA TEMPLAE

Customer Name -

Del Number

- 9533633

662 Caller

Number -


tivity related

Low Speed

Related Issue_GP



Complete

Address: 28/294 RAMANA

GAR COLONY CHITOOR

AP Landmar

k: VINYAKA TEMPLAE Signal Bar's in

Handset:


ve Number: 9533633

638 Notes:




the needful

APCHICHI007

11-31 NCO

colony puttur

chitooor distrit

Landmark:near to

SI sub division

off

Coverage

Customer Name - dilip Del Number

- 9700239

954 Caller

Number -




error in conectio

n and select

operation inj

manual setting Time:1w

eek Sample

no: : 9573802

571 Complet

e Address:

11-31 NCO

colony puttur

chitooor distrit

Landmark:near to

SI sub division

off Signal

Bar's in Handset:2points

Particula

r No: no

Alternative

Number:9581375

958 Notes:




the needful

APCHIPUT003

krishns dist

gantasala

mandal gantasala palam

Landmar

k: gvt school

Coverage

Customer Name - samba

Del Number

- 9700230

147 Caller

Number -




emergency Time:

all Complet

e Address: krishns dist

gantasala

mandal gantasala palam

Landmar

k: gvt school Signal

Bar's in Handset:

3 Alternati

ve Number:

9494763

557 Notes:




the needful

APKRIGHA001

ROAP Chitoor9494460440 ROAP Guntur9700172009 ROAP Chitoor

97034906896 ROAP Chitoor9553223866 ROAP Chitoor

ROAP Krishna996644562 ROAP Chitoor

9494606153 ROAP Krishna8500730020 ROAP Guntur9490013197 ROAP Guntur8500953408 ROAP Chitoor9701432005 Gprs ROAP Guntur

ROAP Krishna9866395967 ROAP Guntur

ROAP Chitoor9963310820 ROAP Guntur

9133400538/08662565215 ROAP KrishnaROAP KrishnaROAP Krishna

9985256541 Gprs ROAP738273338 Gprs ROAP Chitoor

8500222290 ROAP GunturGprs ROAP Chitoor

9440074707 ROAP9848750968 ROAP9492920949 ROAP Chitoor9700755210 Gprs ROAP9700573657 ROAP Krishna9642113353 ROAP Guntur

ROAP Krishna9000963498 ROAP Chitoor9052220494 ROAP Chitoor9963310820 ROAP Guntur

ROAP Chitoor9700721127 ROAP Krishna9490612423 ROAP Guntur

ROAP Chitoor9247173475 ROAP9533376574 ROAP Chitoor9000867487 ROAP Chitoor

Gprs ROAP Chitoor9014388859 ROAP Guntur9700755210 Gprs ROAP9052008436 ROAP Chitoor9502021042 ROAP Chitoor9492127592 Gprs ROAP Chitoor9949100957 Gprs ROAP Krishna

Gprs ROAP Guntur9848487948 ROAP Chitoor9866120143 ROAP Guntur9491309396 ROAP Krishna

venkateshwara

univarcity

compus tirpathi Landmar

k: d block

Coverage

Customer Name - KIRAN

Del Number

- 8686824

560 Caller

Number -




msg: no somebod

y is calling but ur not in

network area Time: evrey time

Sample no: :

8099073933

Complete

Address: venkates

hwara univarcit

y compus tirpathi Landmar

k: d block Signal

Bar's in Handset:

full Particula

r No: every no

Alternati

ve Number:

no Notes:




the needful

APCHITIR007

Ramanna Peta Guntur

Near Abduday

a Jr College

LAnd MarK:HArihar Mal

Coverage

Cust Facing

Net Work

probrlm From last 2

Weeks Addtess:

Ramanna Peta Guntur

Near Abduday

a Jr College

LAnd MarK:HArihar Mal

AlT NO;9494460440 SINgal

POints :3 PLz Slove

The Cust probrlm

APGUNGUN007

KT Road Yashoda Nagar

Tirupathi;Landmark:-Near GANESH Temple

Coverage

KT Road Yashoda Nagar

Tirupathi;Landmark:-Near GANESH Temple;Signal

Strength:-

2points;Both

Indoor and

Outdoor Problem;Alternat

e Contact

No:-9700172009;BTOR:-Any point of Time;TA

T:-72Hours;

Poor Coverag

e

APCHITIR030

hno 1-56 gangadh

ar nellore mandal atare

post 100 gollapally chitoor

dist Landmar

k: factory

Coverage

Customer Name - kumar

Del Number

- 9550540

023 Caller

Number -


tivity related

No Indoor

Coverage


emergency Time: all time Sample no: :

Complete

Address:hno 1-56 gangadh

ar nellore mandal atare

post 100 gollapally chitoor

dist Landmar

k: factory Signal

Bar's in Handset:


Alternati

ve Number:9703490

6896 Notes:




the needful

APCHIGND001

chitture cg pally Landmark:collectr office

Coverage

Customer Name -

Del Number

- 8801109

590 Caller

Number -




unable to cnct Time: 3 days since

Sample no: :

Complete

Address: chitture cg pally Landmark:collectr office Signal

Bar's in Handset:


ve Number: 9553223

866 Notes:




the needful

APCHICHI004

HNO: 452

BLOCK WEST

BOMBAY COLONY VIJAYAW

ADA Landmark: NEAR DISNEY LAND

Coverage

Customer Name -

Del Number

- 9700007

346 Caller

Number -





Complet

e Address:

HNO: 452

BLOCK WEST

BOMBAY COLONY VIJAYAW

ADA Landmark: NEAR DISNEY LAND Signal

Bar's in Handset:

1 Alternati

ve Number:

NO Notes:




the needful

APKRIVIJ016

Mapakshi vallege and post

CMC Contarcti

on Chittuer Dist Land

mark:BUS STOP

Mapakshi

Coverage

Cust facing

lot of net work

probrlm:

Address:

Mapakshi vallege and post

CMC Contarcti

on Chittuer Dist Land

mark:BUS STOP

Mapakshi Alt

NO:996644562 Signal

Points :01 to 3

POints \ Plz

Slove the cust Probrlme

APCHICHI012

H-no-3-8 dosapadu village peddapa

rupuri mandal krishna dist

Landmark: beside kalimatha temple

Coverage

Customer Name - manoj

Del Number

- 9700870

753 Caller

Number -


tivity related

Frequent Disconne

ction Resolution - Error msg:

network fail

Time: all time

Sample no: : all

numbers

Complete

Address: H-no-3-8 dosapadu village peddapa

rupuri mandal krishna dist

Landmark: beside kalimatha temple Signal Bar's in

Handset: 2ornil


ve Number: 9494606

153 Notes:




the needful

APKRIDOS001

Address: guntur

adepalyy vil --

trathuru Landmar

k: vijayavada club

Coverage

Customer Name - kalyan

Del Number

- 9493184

018 Caller

Number -




signaldrop Time: from last 5 days Sample

no: : 8500730

020 Complet

e Address: guntur

adepalyy vil --

trathuru Landmar

k: vijayavada club Signal

Bar's in Handset:


no.s Alternati

ve Number: 8500730

020 Notes:




the needful

APGUNTDP006

Address:

Flat no.126 vishalan

dra colony Sundaraiah Nagar

Ajith sing

nagar vijayawa

da

Coverage


signal at the

below address

Cust Address:

Flat no.126 vishalan

dra colony Sundaraiah Nagar

Ajith sing

nagar vijayawada.5200

15 Land

mark:Gayatri

Public School Alt.no:

9490013197

APKRIVIJ027

H-no:-4-27,Ekambarakuppam(V),Nagiri(M),Chittor Dt;Landmark:-Near

INDIAN BANK

Coverage

H-no:-4-27,Ekambarakuppam(V),Nagiri(M),Chittor Dt;Landmark:-Near

INDIAN BANK;Si

gnal Strength

:-2points;

Both Indoor

and Outdoor Problem;Alternat

e Contact

No:-8500953408;BTOR:-Any

Time;TAT:-

72Hours;Poor

Coverage

APCHINAG001

Address: 24-25-r6 kothapet guntur

Customer Name - harish

Del Number

- 8686733

130 Caller

Number -


tivity related

Low Speed

Related Issue_GP


msg: no Time: na Sample no: na Complet

e Address: 24-25-r6 kothapet guntur

Landmark: no Signal

Bar's in Handset:

3 Particular No: na

Alternati

ve Number: 9701432

005 Notes:




the needful

APGUNGUN012

Address: krishnna

dist padavaari gudi mandal

m dosapadu vallage

Landmar

k: anr collage

Coverage

Customer Name -

Del Number

- 9502627

414 Caller

Number -




msg: no coverage Time:

all Sample

no: : .........

Complete

Address: krishnna

dist padavaari gudi mandal

m dosapadu vallage

Landmar

k: anr collage Signal

Bar's in Handset:

1 Particula

r No:.........

.. Alternati

ve Number: ......................... Notes:




the needful

APKRIDOS001

Address: bapatla

town guntur

Landmark:

hanuman temple

Coverage

Customer Name -

Del Number

- 9700023

945 Caller

Number -




emargence

Time: 2 month since

Sample no: :

Complete

Address: bapatla

town guntur

Landmark:

hanuman temple Signal Bar's in

Handset: 4


ve Number: 9866395

967 Notes:




the needful

APGUNBAP005

Address: Nagiri

mandalam

Ekambaram

Kuppam 2-123 Savadi Street

Chithoor Dist.

Coverage

Customer Name - Madhu

Del Number

- 9700922

972 Caller

Number -




msg: Time:

From 20-3-2010 Sample no: :

Complete

Address: Nagiri

mandalam

Ekambaram

Kuppam 2-123 Savadi Street

Chithoor Dist.

Landmark:

Signal Bar's in

Handset: 0 or

FULL Alternati




the needful

APCHINAG003

Address: hno:20-

6-1 nagarap

alam opp star girls high

school guntur

Landmark: star

girls high school Signal

Coverage

Customer Name - ventakes

h Del Number

- 9908452

866 Caller

Number -




msg: call ended Time:

1month Sample

no: : 9000546

026 Complet

e Address: hno:20-

6-1 nagarap

alam opp star girls high

school guntur

Landmark: star

girls high school Signal

Bar's in Handset: 2points Particula

r No: 9550210

979 Alternati

ve Number: 9963310

820 Notes:




the needfult

tat 72hrs.

APGUNGUN039

Address: vinchipet

nizam gate

vijayawada

Landmark:

MASJID back

side of SVR

School,8-18-16

Coverage

Customer Name - ahmed

Del Number

- 9700573

657 Caller

Number -

9700573657 C-

Network_Connec


e Resolution - Time: ANY

TIME Complet

e Address: vinchipet

nizam gate

vijayawada

Landmark:

MASJID Signal

Bar's in Handset:NILL

Alternative

Number: 9700573

657 Notes:




the needful call him

b/w 10am-

11am or 2:30-3.00

APKRIVIJ070

Address: vinchipet

nizam gate

vijayawada

Landmark:

MASJID

Coverage

Customer Name - ahmed

Del Number

- 9700573

657 Caller

Number -



e Resolution - Time: ANY

TIME Complet

e Address: vinchipet

nizam gate

vijayawada

Landmark:

MASJID Signal

Bar's in Handset:NILL Alternati

ve Number: 9700573

657 Notes:




the needful

APKRIVIJ070

20-163 Konda palli

Shanti Nagr

Railway Quarters near to Vijayawa

da Krishna Dist.

Coverage

Customer Name - Abdul

Del Number

- 8686738

913 Caller

Number -




msg: No Network Coverare

Time: Form 13-2-2012 Sample no: :

Complete

Address: 20-163 Konda palli

Shanti Nagr

Railway Quarters near to Vijayawa

da Krishna Dist.

Landmark:

Signal Bar's in

Handset: 0 or 2

Particular No: ALL

Alternative




the needful

APKRIKON001

anumandipeta

cheerala

vetapalem

mandalam

prakasam dist

Landmark:

GUTTHI VARI

street

Customer Name - manikanta Del

Number -

8801291914

Caller Number


tivity related

Low Speed

Related Issue_GP

RS Resolution - Time:

any time

Complete

Address: anumandipeta

cheerala

vetapalem

mandalam

prakasam dist

Landmark:

GUTTHI VARI

street Signal

Bar's in Handset:

FULL Alternati

ve Number: 9985256

541 Notes:




the needful

APPRAVET002

Prakasham

chitoe[d] palaman

eru mukachargjaplay

am Landmark: near petrol bunk

Customer Name -

Del Number

- 8099081

523 Caller

Number -


tivity related

Low Speed

Related Issue_GP



Complete

Address: chitoe[d] palaman

eru mukachargjaplay

am Landmark: near petrol bunk Signal

Bar's in Handset:


ve Number: 7382733

38 Notes:




the needful

APCHIPLM004

Address: H.no : 2-

84 Mandadam village

tellur mandal Guntur Dist

Landmark:

Library Center

Coverage

Customer Name - Rajesh

Del Number

- 9700324

941 Caller

Number -




msg: no service Time: from

starting Sample

no: : 8500222

290 Complet

e Address: H.no : 2-

84 Mandadam village

tellur mandal Guntur Dist

Landmark:

Library Center Signal

Bar's in Handset:


no's Alternati

ve Number: 8500222

290 Notes:




the needful

APKRIKNC001

Address: CHITTUR

TELAGUNDLA PALLY

Del Number

- 8801646

608 Caller

Number -


tivity related

Low Speed

Related Issue_GP


opening Time: since 1week

total day Sample no: :

Complete

Address: CHITTUR

TELAGUNDLA PALLY

Landmark:

Signal Bar's in

Handset: full





the needful

APCHIKPK001

eluru west

godacari (d)

Landmark: near

nunnavari kandu

Coverage

Customer Name -

vinay Del

Number -

9676637557

Caller Number


tivity related

No Indoor

Coverage



any time

Complete

Address: eluru west

godacari (d)

Landmark: near

nunnavari kandu

Signal Bar's in

Handset: 5

Alternative

Number: 9440074

707 Notes:




the needful

APWGELU021

West Godavari

main road pulla west

godavari district also(no coverag

e in kaikara

m ungutur mandal) Landmark: Fancy

shop

Coverage


Del Number

- 9700090

895 Caller

Number -


tivity related

Frequent Disconne


msg: Time:evening

time Complet

e Address:

main road pollla west

godavari district also(no coverag

e in kaikara

m ungutur mandal) Landmark: Fancy

shop Signal

Bar's in Handset: 1 or 2 Alternati

ve Number: 9848750

968 Notes:




the needful

APWGBMD001

West Godavari

madanapally

chitoor dst

Landmark:

theatre sheshma

hal

Coverage

ustomer Name - suresh

Del Number

- 9700375

453 Caller

Number - C-

Network_Connec

tivity related Unable

to receive


msg: nt busy Time: 4dys

Sample no: :

9701038155

Complete

Address: Hno:

madanapally

chitoor dst

Landmark:

theatre sheshma

hal Signal

Bar's in Handset:

2 Particular No: all the no

Alternative

Number: 9492920

949 9700975

990 Notes:

customer claims that he is not

getting incoming calls so

plz check and do needful

APCHIMAD012

venkatnarayana thotavari pallem

prakasham dist

cheerala mandal

cust is unable

to browse through

data dongle due to poor

coverage.. cust is not

gettings signals

at home .. plz do

need full to cust

asap... address:

-vijay kumar

s/o venkatnarayana thotavari pallem

prakasham dist

cheerala mandal landmar

k chenake

shava swami temple alt no:-

9700755210

APPRAIPU001

Prakasham

imam sahed street nizam gate

vijayawada

Landmark: masjid

Coverage

Customer Name -

jilani Del

Number -

8801524605

Caller Number


tivity related

No Indoor

Coverage

Resolution - Time:

ANY time

Complete

Address: imam sahed street nizam gate

vijayawada

Landmark: masjid Signal Bar's in

Handset: 1

Alternative

Number: 9700573

657 Notes:




the needful

APKRIVIJ032

guntur dt

tadepalli mandal

undavalli

Congestion

Customer Name -

Del Number

- 9014390

916 Caller

Number -


tivity related

Congestion

Resolution - Error


Complete

Address: guntur

dt tadepalli mandal

undavalli

Landmark:

Signal Bar's in

Handset:


ve Number: 9642113

353 Notes:




the needful

APGUNTDP003

vijaywad oppsite

rado station Keerthi

lals buliding

Coverage

Customer Name - Raju Del Number

- 9700911

321 Caller

Number -




emergency Time: 2-year Sample

no: : 9642203

040 Complet

e Address:

vijaywad oppsite

rado station Keerthi

lals buliding Signal Bar's in

Handset: 1

Particular No: for

all Alternati

ve Number:

no Notes:




the needful

APKRIVIJ020

Srikaliha

stri Chittor

Dis

Coverage

Customer Name - Chinna

Del Number

- 8686771

542 Caller

Number -




network error Time: from

starting Sample

no: : 8374840

346 Complet

e Address: Srikaliha

stri Chittor Dist

Landmark:

Signal Bar's in

Handset: 1

Particular No: all

no's Alternati

ve Number: 9000963

498 Notes:




the needful

APCHISRI007

Address: 8-

115styanaryqanpuram

jevakuna road

thirupathi

Coverage

Customer Name -

Del Number

- 8801123

217 Caller

Number -




eroro in coneceti

on Time: alll Sample

no: : 8801123

127 Complet

e Address:

8-115styanaryqanpuram

jevakuna road

thirupathi

Landmark:

Signal Bar's in

Handset:ful


ve Number: 9052220

494 Notes:




the needful

APCHITIR023

Address: 26/6/1

opp stars

girls high school

nagarampalam guntur

Coverage

Customer Name - VENKATESH Del Number

- 9908452

866 Caller

Number -




msg: call end

Time: 20 DAYS

Sample no:

9000546026

Complete

Address: 26/6/1

opp stars

girls high school

nagaram palam guntur

Landmark: no Signal

Bar's in Handset:

1 bar Particular No: all numbrs Alternati

ve Number: 9963310

820 Notes:




the needful

APGUNGUN039

Address: Vadamal

a Pet mandal Newar

by Tirupathi

Landmar

k: Warmal

Pet

Coverage

C- Network_Connec


e Resolution -

Complete

Address:

Vadamala

Petmandal

Newar by

Tirupathi

Landmark:

Warmal Pet

Signal Bar's in

Handset: 3

Alternative

Number: 8686368

560 Notes:




the needful

APCHIVMP002

Address: machilipatnam circle peta

krishna dt

Landmark: neart somu high

school

Coverage

Customer Name -

Del Number

- 9700745

452 Caller

Number -


tivity related

No Indoor

Coverage

Resolution - Error


Complete

Address: machilipatnam circle peta

krishna dt

Landmark: neart somu high

school Signal

Bar's in Handset:


ve Number: 9700721

127 Notes:




the needful

APKRIMAC001

Address: punnoru

7 kms from kotha reddy

palam guntoor

dist.

Coverage

Customer Name -

rama chandra

Del Number

- 8801427

008 Caller

Number -




msg: no coverage Time: 2 years Sample no: :

Complete

Address: punnoru

7 kms from kotha reddy

palam guntoor

dist. Landmar

k: Signal

Bar's in Handset: 2 bar's

Particular No:

All Alternati

ve Number: 9490612

423 Notes:




the needful

APGUNPAT001

H.no6-14 Seetharampuram chhithur

dist

Coverage

cust askd net

work issue cust

addrees H.no6-14 Seetharampuram chhithur

dist alternate no8801766090

not coming to out going

cals req taken tat

72 hrs

APCHISEE001

prakasham dist

veta palam mandal

babi nagar

Landmark: Bbh degree

college

Coverage

Customer Name -

babu Del

Number -

9505055308

Caller Number


tivity related

Frequent Disconne


msg: not rechable Time:

all time Sample

no: : 9705802

636 Complet

e Address: prakasham dist

veta palam mandal

babi nagar

Landmark: vvh degree

college Signal

Bar's in Handset:

zero Particular No: Alternati

ve Number: 9247173

475 Notes:




the needful

APPRAVET001

Prakasham

hno-1\24 quotres street

narayanawaram madal

and post chitoor

dist Landmark: near

kalayana swamy temple

Coverage

Customer Name - srininvas

Del Number

- 9966296

146 Caller

Number -

9966296146 C-

Network_Connec

tivity related

No Indoor

Coverage

Resolution - Error

msg: low net work

Time: long time

Sample no: : no Complet

e Address: hno-1\24 quotres street

narayanawaram madal

and post chitoor

dist Landmark: near

kalayana swamy temple Signal

Bar's in Handset:

full Particular No: no Alternati

ve Number: 9533376

574 Notes:




the needful

APCHINAR001

vadamalapeta

mandalam

chitharapuram post

chitoor dist

Landmark: near railway station

Coverage

Customer Name - muni Del Number

- 9573839

147 Caller

Number -

9573839147 C-

Network_Connec


e Resoluti

on - Error

msg: no Time: 2

days Sample no: : no Complet

e Address: vadamal

apeta mandala

m chitharapuram post

chitoor dist

Landmark: near railway station Signal

Bar's in Handset:

1 Particular No: no Alternati

ve Number: 9000867

487. Notes:




the needful

APCHISEE001

puthhur near

police station


Del Number

- 9700527

501 Caller

Number -

9700527501 C-

Network_Connec

tivity related

Low Speed

Related Issue_GP

RS Resoluti

on - Error msg: Time:

ANY time

Complete

Address: puthhur

near police

station Signal

Bar's in Handset:

3 Alternati

ve Number: 9700527

501 Notes:




the needful

APCHIPUT001

Complete

Address: p-24 2nd

street mallikarj

una brundav

anam bapatla

guntur..Landmark: electric

city transfor

mer

Coverage

Customer Name - Mr.Nag

Del Number

- 8801412

226 Caller

Number -




msg: no coverage Time: since 3 months Complet

e Address: p-24 2nd

street mallikarj

una brundav

anam bapatla

guntur....522101 Landmar

k: electric

city transfor

mer Signal

Bar's in Handset:

3 Alternati

ve Number: 9014388

859 Notes:




the needful

tat 72hrs

APGUNBAP001

address:-vijay kumar

s/o venkatnarayana thotavari pallem Ipurupal

em prakasham dist


k chenake


9700755210

8686489

857 Vijay cust is unable

to browse through

data dongle due to poor

coverage.. cust is not

gettings signals

at home when is browsing

it is frequentl

y disconne

ct so cust is

restarting again

and again so cust is saying

last time technical departm

ent came

but they didnt

brought LAP top it not solved

but complaint status we got Visited custome

r location Custome

r said that

whenever he

connects aircel data

card to his

desktop it is not showing

any aircel

coverage but

when he connects

same dongle

in another laptop he is

able to use it (auto

connect)We

requested

customer to visit

or contact aircel

Store for settings.Hence

closing...anajneyulu So

plz check and do

need ful help to the cust tat gvn 24hrs.

address:-vijay kumar

s/o venkatnarayana thotavari pallem

prakasham dist


k chenake


9700755210

APPRAIPU001

Prakasham

H-No:-4-59

THIRUCHANOOR Tirupathi

Rural and

Mandal;Landmark:-Infront

of WATER TANK

Coverage

H-No:-4-59

Tiruchanoor

Tirupathi Rural and

Mandal;Landmark:-Infront

of WATER

TANK;Signal

strength:-

1point;Both

Indoor and

Outdoor problem;Alternat

e Contact

no:-9052008436;BTOR:-B/w 10AM -

1PM;TAT:-

72Hours;Poor

Coverage;error

Message:-

EMERGENCY

APCHITCN001

Address: 4-7

kurala vlg .renigunta

mandal chittor

ap Landmar

k: thirupath

i airprt

Coverage

Customer Name - narendra

Del Number

- 8686204

726 Caller

Number -


tivity related

No Indoor

Coverage

Resolution - Error

msg: no network Time: 1 year

Complete

Address: 4-7

kurala vlg .renigunta

mandal chittor

ap Landmar

k: thirupathi airprt Signal

Bar's in Handset:


Alternati

ve Number: 9502021

042 Notes:




the needful................

..As customer called on ???198...

Heldesk and

enquired about??????offrs. so asked customer to call on 121 for 3

mins/50ps

APCHIREN003

Address: H.no.9-

122/142 autonag

ar renigunt

a tirupathi

Customer Name - hemanth

Del Number

- 8801227

592 Caller

Number -


tivity related

Low Speed

Related Issue_GP

RS Resoluti

on - NOT

getting 3G

signal eventho

ugh activted 3G

Complete

Address: H.no.9-

122/142 autonag

ar renigunt

a tirupathi

Signal Bar's in

Handset: FULL

Alternative

Number: 9492127

592 Notes:




the needful

APCHITIR033

D.No: 74-8-3

1st floor J D

Nagar Patamat

a Vijayawd

a-520010. Landmar

k: J D Towers

Customer is

facing continou

s disconnection of GPRS in

the below

address. Customer Name:

R. Chakrad

har D.No:

74-8-3 1st floor

J D Nagar

Patamata

Vijayawda-

520010. Landmar

k: J D Towers

Alt No:9949100957 Please do the needful as soon

as possible.

APKRIVIJ097

Address: sampath nagar

parwathi puram guntur

Customer Name -

Del Number

- 8686303

812 Caller

Number -


tivity related

Low Speed

Related Issue_GP


opening Time:

since 15 days

Sample no: :

Complete

Address: sampath nagar

parwathi puram

guntur Landmar

k: Signal

Bar's in Handset: 3 points Particular No: Alternati




the needful

APGUNGUN011

Tirupati yadav colony

Landmark:

RailwayStation

Coverage

Customer Name - Rajesh

Del Number

- 9030206

088 Caller

Number -




Unable to call Time:

From 5 days

Complete

Address: Tirupati yadav colony

Landmark:

Railway signals Signal

Bar's in Handset:

1 Alternati

ve Number: 9848487

948 Notes:




the needful

APCHITIR042

hno 26-17-51

kankaragunta

4th line near

collectorate

office guntur

Landmark: near

collectorate

office

Coverage

Customer Name - sandeep

Del Number

- 8686143

133 Caller

Number -




msg:no error

Time: all time

Sample no: :

9866120143

Complete

Address: hno 26-17-51

kankaragunta

4th line near

collectorate

office guntur

Landmark: near

collectorate

office Signal

Bar's in Handset: nil or 1 Particular No: all

Alternati

ve Number:9866120

143 Notes:




the needful

APGUNGUN020

#15/66 vishper medos prudu das

poranki vijayawa

da landmark:indain home store

Coverage

cust not geeting network coverge #15/66 vishper medos prudu das

poranki vijayawa

da landmark:indain home store

Alt:9491309396

APKRIVIJ086

9848172921 ROAP Chitoor9492868142 ROAP Guntur

80119912643 ROAP Krishna8662477760 ROAP Krishna

ROAP Chitoor9849439184 ROAP Krishna7396199599 Gprs ROAP Guntur9000027379 ROAP Chitoor

Address:

chittur(d)

palemuneru (v) vkota (M)

Coverage

Customer Name - shenkar

Del Number

- 9700473

171 Caller

Number -


tivity related

No Indoor

Coverage


emrgency call Time:

any time

Complete

Address:

chittur(d)

palemuneru (v) vkota (M)

Landmark: no

landmark Signal Bar's in

Handset: 2

Alternative

Number: 9848172

921 Notes:




the needful

APCHIPLM003

Address: guntur dist

karam pudi

Landmark:

palnadu

Coverage

ustomer Name -

Del Number

- 9701828

877 Caller

Number -




msg: no ntwrk Time:

no tower Sample no: :

Complete

Address: guntur dist

karam pudi

Landmark:

palnadu Signal

Bar's in Handset:


ve Number: 9492868

142 Notes:




the needful

APGUNGUN018

Address: uyyuru manda

jannigunta

srishna dist

Landmark: water tank

Coverage

Customer Name -

Del Number

- 8686685

528 Caller

Number -




msg: not reachable Time: 2 month

since Sample no: :

Complete

Address: uyyuru manda

jannigunta

srishna dist

Landmark: water

tank Signal

Bar's in Handset:


ve Number: 8011991

2643 8801419

511 Notes:




the needful

APKRIVYR001

address:-59-7-18\5A

acahara ranga sterrt

gayatri vijyavad

a

Coverage

address:-59-7-18\5A

acahara ranga sterrt

gayatri vijyavad

a alternate

:-08662477760 siginels:-0or1 fasing frm:-3days free

time:-any time tat gvn 72hrs

APKRIVIJ066

Address: renikunt

a chackpo

st tirupati

Coverage

Customer Name - shaker

Del Number

- 8686934

016 Caller

Number -




msg: Time:

anytime Sample

no: Complet

e Address: renikunt

a chackpo

st tirupati Landmar

k: Signal

Bar's in Handset:


ve Number: Bhanu : Spoke to

the customer he is having

network problem from a long


the needful

APCHIREN001

Address: machilipatnam

patharamanna peta

krishna dis

Voice Quality

Customer Name -

ranga dasu Del Number

- 9700801

220 Caller

Number -

9700801220 C-

Network_Connec

tivity related Echo_Poor Voice Quality(c

ust is listening

voise clearly

but whom calling

they are facing prob)


Time: 1 week

Sample no: :

Complete

Address: machilipatnam

patharamanna peta

krishna dis

Landmark:

Signal Bar's in

Handset: 2

Particular No:

Alternative

Number:9849439

184 Notes:




the needful

APKRIMAC002

address:-

H.no4/373

komaragundam dantuminli raod gudiwada opp: sivalayam back side to

bus depot.

Cust is unable

to browse...

(low spped) form past

15days.... to open a single

web page its

takes min

15min time

itseems.... cust rc Pi card

with 97rs....!!!!! below are the

details of the

cust.... address:

-H.no4/37

3 komaragundam dantuminli raod gudiwada opp: sivalayam back side to

bus depot.. Alternative No:

7396199599 Error msg

(Error Code): LOW

Speed Duration of issue:-15days No. of signal bars in

handset: Full

signals In

Roaming (Y/N): No

Any settings received

: Yes Name of the pack activated: 97rc

Pi plz do needful to cust ASAP

APKRIGUD007

Address: chittor

dist putturu Landmark: vishu mahal

theatre

Coverage

Customer Name -

Del Number

- 8801991

816 Caller

Number -




emergency and select

operator Time:

since 3 mnths Sample no: no

Complete

Address: chittor

dist putturu Landmark: vishu mahal

theatre Signal

Bar's in Handset:

full Particular No: no Alternati

ve Number: 9000027

379 Notes:




the needful

APCHIPUT001

Zone DATE SENT TO O&M ZTM RNO

Vijayawada 2-Jan-12 Murahari ShankerVijayawada 2-Jan-12 Murahari ShankerVijayawada 2-Jan-12 Murahari ShankerVijayawada 3-Jan-12 Murahari ShankerVijayawada 3-Jan-12 Murahari ShankerVijayawada 3-Jan-12 Murahari ShankerVijayawada 3-Jan-12 Murahari ShankerVijayawada 3-Jan-12 Murahari ShankerVijayawada 3-Jan-12 Murahari ShankerVijayawada 3-Jan-12 Murahari ShankerTirupathi 4-Jan-12 Shanker

Vijayawada 4-Jan-12 Murahari ShankerTirupathi 4-Jan-12 Shanker

Vijayawada 5-Jan-12 Murahari ShankerVijayawada 7-Jan-12 Murahari ShankerVijayawada 7-Jan-12 Murahari ShankerTirupathi 7-Jan-12 Shanker



Vijayawada 9-Jan-12 Murahari ShankerVijayawada 9-Jan-12 Murahari ShankerVijayawada 9-Jan-12 Murahari ShankerVijayawada 9-Jan-12 Murahari ShankerVijayawada 10-Jan-12 Murahari ShankerTirupathi 10-Jan-12 Shanker

Vijayawada 10-Jan-12 Murahari ShankerVijayawada 10-Jan-12 Murahari ShankerVijayawada 10-Jan-12 Murahari ShankerVijayawada 11-Jan-12 Murahari ShankerVijayawada 11-Jan-12 Murahari ShankerVijayawada 11-Jan-12 Murahari ShankerTirupathi 11-Jan-12 Shanker

Vijayawada 11-Jan-12 Murahari ShankerVijayawada 11-Jan-12 Murahari ShankerVijayawada 11-Jan-12 Murahari ShankerVijayawada 11-Jan-12 Murahari ShankerVijayawada 12-Jan-12 Murahari ShankerVijayawada 12-Jan-12 Murahari ShankerVijayawada 12-Jan-12 Murahari ShankerVijayawada 12-Jan-12 Murahari ShankerVijayawada 14-Jan-12 Murahari ShankerVijayawada 14-Jan-12 Murahari ShankerVijayawada 16-Jan-12 Murahari ShankerVijayawada 16-Jan-12 Murahari ShankerVijayawada 16-Jan-12 Murahari ShankerVijayawada 16-Jan-12 Murahari ShankerVijayawada 16-Jan-12 Murahari ShankerTirupathi 17-Jan-12 Shanker

FLE / TECHNI

CIAN NAME

DATE OF

VISIT

DATE FARWORDED TO RF TEAM

BSC Name

Harinarayana

Harinarayana

Harinarayana

Harinarayana

Harinarayana

Harinarayana

Harinarayana

Harinarayana

Vijayawada 17-Jan-12 Murahari ShankerVijayawada 17-Jan-12 Murahari ShankerVijayawada 17-Jan-12 Murahari ShankerTirupathi 17-Jan-12 Shanker

Vijayawada 17-Jan-12 Murahari ShankerTirupathi 17-Jan-12 ShankerTirupathi 18-Jan-12 ShankerTirupathi 18-Jan-12 Shanker

Vijayawada 18-Jan-12 Murahari ShankerVijayawada 18-Jan-12 Murahari ShankerVijayawada 18-Jan-12 Murahari ShankerVijayawada 18-Jan-12 Murahari ShankerVijayawada 19-Jan-12 Murahari ShankerVijayawada 19-Jan-12 Murahari ShankerVijayawada 19-Jan-12 Murahari ShankerTirupathi 19-Jan-12 Shanker

Vijayawada 19-Jan-12 Murahari ShankerTirupathi 20-Jan-12 ShankerTirupathi 20-Jan-12 ShankerTirupathi 20-Jan-12 Shanker

Vijayawada 20-Jan-12 Murahari ShankerVijayawada 20-Jan-12 Murahari ShankerVijayawada 21-Jan-12 Murahari ShankerVijayawada 21-Jan-12 Murahari ShankerTirupathi 23-Jan-12 Shanker

Vijayawada 23-Jan-12 Murahari ShankerVijayawada 23-Jan-12 Murahari ShankerTirupathi 23-Jan-12 Shanker




Vijayawada 24-Jan-12 Murahari ShankerVijayawada 24-Jan-12 Murahari ShankerVijayawada 25-Jan-12 Murahari ShankerVijayawada 25-Jan-12 Murahari ShankerVijayawada 25-Jan-12 Murahari ShankerVijayawada 27-Jan-12 Murahari ShankerVijayawada 27-Jan-12 Murahari ShankerTirupathi 27-Jan-12 Shanker

Vijayawada 28-Jan-12 Murahari ShankerVijayawada 27-Jan-12 Murahari shankerVijayawada 28-Jan-12 Murahari ShankerVijayawada 28-Jan-12 Murahari ShankerVijayawada 28-Jan-12 Murahari ShankerVijayawada 28-Jan-12 Murahari ShankerVijayawada 28-Jan-12 Murahari Shanker

Harinarayana

HarinarayanaHarinarayanaHarinarayana

Harinarayana


Harinarayana

Harinarayana

Harinarayana

Harinarayana

Harinarayana

Harinarayana

Vijayawada 28-Jan-12 Murahari ShankerVijayawada 28-Jan-12 Murahari ShankerVijayawada 28-Jan-12 Murahari ShankerVijayawada 28-Jan-12 Murahari ShankerVijayawada 28-Jan-12 Murahari ShankerVijayawada 28-Jan-12 Murahari ShankerVijayawada 29-Jan-12 Murahari ShankerVijayawada 29-Jan-12 Murahari ShankerVijayawada 29-Jan-12 Murahari ShankerTirupathi 30-Jan-12 Shanker

Vijayawada 30-Jan-12 Murahari ShankerVijayawada 30-Jan-12 Murahari ShankerVijayawada 30-Jan-12 Murahari ShankerVijayawada 30-Jan-12 Murahari ShankerVijayawada 30-Jan-12 Murahari ShankerVijayawada 30-Jan-12 Murahari ShankerTirupathi 31-Jan-12 Shanker

Vijayawada 31-Jan-12 Murahari ShankerVijayawada 1-Feb-12 Murahari ShankerTirupathi 1-Feb-12 Shanker

Vijayawada 1-Feb-12 Murahari ShankerVijayawada 2-Feb-12 Murahari ShankerVijayawada 2-Feb-12 Murahari ShankerVijayawada 2-Feb-12 Murahari ShankerVijayawada 2-Feb-12 Murahari ShankerTirupathi 2-Feb-12 Shanker

Vijayawada 2-Feb-12 Murahari ShankerVijayawada 2-Feb-12 Murahari ShankerVijayawada 2-Feb-12 Murahari ShankerTirupathi 2-Feb-12 ShankerTirupathi 2-Feb-12 Shanker

Vijayawada 3-Feb-12 Murahari ShankerVijayawada 3-Feb-12 Murahari ShankerTirupathi 3-Feb-12 ShankerTirupathi 3-Feb-12 Shanker

Vijayawada 3-Feb-12 Murahari ShankerVijayawada 3-Feb-12 Murahari ShankerTirupathi 3-Feb-12 ShankerTirupathi 4-Feb-12 Shanker

Vijayawada 5-Feb-12 Murahari ShankerVijayawada 5-Feb-12 Murahari ShankerVijayawada 5-Feb-12 Murahari ShankerTirupathi 5-Feb-12 ShankerTirupathi 7-Feb-12 Shanker

Vijayawada 7-Feb-12 Murahari ShankerVijayawada 8-Feb-12 Murahari ShankerTirupathi 8-Feb-12 Shanker

Vijayawada 8-Feb-12 Murahari ShankerTirupathi 8-Feb-12 Shanker

Vijayawada 8-Feb-12 Murahari ShankerTirupathi 8-Feb-12 Shanker

Harinarayana

Harinarayana

Harinarayana

Harinarayana

HarinarayanaHarinarayana




Harinarayana

Harinarayana

Harinarayana

Vijayawada 9-Feb-12 Murahari ShankerVijayawada 9-Feb-12 Murahari ShankerVijayawada 9-Feb-12 Murahari ShankerVijayawada 9-Feb-12 Murahari ShankerVijayawada 9-Feb-12 Murahari ShankerVijayawada 9-Feb-12 Murahari ShankerVijayawada 9-Feb-12 Murahari ShankerVijayawada 9-Feb-12 Murahari ShankerVijayawada 9-Feb-12 Murahari ShankerVijayawada 9-Feb-12 Murahari ShankerVijayawada 9-Feb-12 Murahari ShankerTirupathi 10-Feb-12 Shanker

Vijayawada 10-Feb-12 Murahari ShankerVijayawada 10-Feb-12 Murahari ShankerVijayawada 10-Feb-12 Murahari ShankerVijayawada 10-Feb-12 Murahari ShankerVijayawada 10-Feb-12 Murahari ShankerVijayawada 11-Feb-12 Murahari ShankerTirupathi 11-Feb-12 Shanker

Vijayawada 11-Feb-12 Murahari ShankerVijayawada 11-Feb-12 Murahari ShankerTirupathi 11-Feb-12 Shanker

Vijayawada 11-Feb-12 Murahari ShankerVijayawada 11-Feb-12 Murahari ShankerTirupathi 11-Feb-12 ShankerTirupathi 12-Feb-12 ShankerTirupathi 12-Feb-12 ShankerTirupathi 13-Feb-12 Shanker

Vijayawada 13-Feb-12 Murahari ShankerVijayawada 13-Feb-12 Murahari ShankerVijayawada 13-Feb-12 Murahari ShankerVijayawada 14-Feb-12 Murahari ShankerVijayawada 14-Feb-12 Murahari ShankerVijayawada 15-Feb-12 Murahari ShankerTirupathi 15-Feb-12 Shanker

Vijayawada 15-Feb-12 Murahari ShankerVijayawada 15-Feb-12 Murahari ShankerVijayawada 15-Feb-12 Murahari ShankerTirupathi 1-Mar-12 ShankerTirupathi 1-Mar-12 Shanker

Vijayawada 2-Mar-12 Murahari ShankerTirupathi 3-Mar-12 ShankerTirupathi 5-Mar-12 Shanker

Vijayawada 3-Mar-12 Murahari ShankerVijayawada 3-Mar-12 Murahari ShankerVijayawada 3-Mar-12 Murahari ShankerVijayawada 3-Mar-12 Murahari ShankerVijayawada 5-Mar-12 Murahari ShankerTirupathi 5-Mar-12 ShankerTirupathi 5-Mar-12 Shanker

Vijayawada 5-Mar-12 Murahari Shanker

Harinarayana

Harinarayana

Harinarayana

HarinarayanaHarinarayanaHarinarayanaHarinarayana

Harinarayana




Vijayawada 5-Mar-12 Murahari ShankerVijayawada 5-Mar-12 Murahari ShankerVijayawada 5-Mar-12 Murahari ShankerVijayawada 5-Mar-12 Murahari ShankerTirupathi 5-Mar-12 Shanker

Vijayawada 5-Mar-12 Murahari ShankerVijayawada 5-Mar-12 Murahari ShankerTirupathi 6-Mar-12 Shanker


Vijayawada 6-Mar-12 Murahari ShankerVijayawada 6-Mar-12 Murahari ShankerVijayawada 6-Mar-12 Murahari ShankerVijayawada 7-Mar-12 Murahari ShankerVijayawada 7-Mar-12 Murahari ShankerVijayawada 7-Mar-12 Murahari ShankerVijayawada 7-Mar-12 Murahari ShankerVijayawada 9-Mar-12 Murahari ShankerVijayawada 9-Mar-12 Murahari ShankerVijayawada 9-Mar-12 Murahari ShankerVijayawada 9-Mar-12 Murahari ShankerVijayawada 9-Mar-12 Murahari ShankerVijayawada 9-Mar-12 Murahari ShankerVijayawada 9-Mar-12 Murahari ShankerTirupathi 12-Mar-12 Shanker


Vijayawada 12-Mar-12 Murahari ShankerVijayawada 13-Mar-12 Murahari ShankerVijayawada 14-Mar-12 Murahari ShankerVijayawada 14-Mar-12 Murahari ShankerVijayawada 15-Mar-12 Murahari ShankerTirupathi 15-Mar-12 ShankerTirupathi 15-Mar-12 shanker


Vijayawada 16-Mar-12 Murahari ShankerVijayawada 16-Mar-12 Murahari ShankerVijayawada 17-Mar-12 Murahari ShankerVijayawada 17-Mar-12 Murahari ShankerVijayawada 17-Mar-12 Murahari ShankerTirupathi 17-Mar-12 Shanker

Vijayawada 17-Mar-12 Murahari ShankerVijayawada 17-Mar-12 Murahari ShankerVijayawada 17-Mar-12 Murahari ShankerTirupathi 19-Mar-12 ShankerTirupathi 19-Mar-12 Shanker

Vijayawada 19-Mar-12 Murahari Shanker

Harinarayana

Harinarayana

Harinarayana

Harinarayana

Harinarayana


Harinarayana

Harinarayana


Tirupathi 19-Mar-12 ShankerVijayawada 19-Mar-12 Murahari ShankerTirupathi 19-Mar-12 ShankerTirupathi 19-Mar-12 ShankerTirupathi 19-Mar-12 Shanker

Vijayawada 19-Mar-12 Murahari ShankerTirupathi 19-Mar-12 Shanker

Vijayawada 19-Mar-12 Murahari ShankerVijayawada 19-Mar-12 Murahari ShankerVijayawada 19-Mar-12 Murahari ShankerTirupathi 20-Mar-12 Shanker

Vijayawada 20-Mar-12 Murahari ShankerVijayawada 20-Mar-12 Murahari ShankerVijayawada 20-Mar-12 Murahari ShankerTirupathi 20-Mar-12 Shanker

Vijayawada 20-Mar-12 Murahari ShankerVijayawada 20-Mar-12 Murahari ShankerVijayawada 20-Mar-12 Murahari ShankerVijayawada 21-Mar-12 Murahari ShankerVijayawada 21-Mar-12 Murahari ShankerTirupathi 21-Mar-12 Shanker



Vijayawada 24-Mar-12 Murahari ShankerVijayawada 24-Mar-12 Murahari ShankerVijayawada 24-Mar-12 Murahari ShankerVijayawada 25-Mar-12 Murahari ShankerTirupathi 25-Mar-12 ShankerTirupathi 26-Mar-12 Shanker



Vijayawada 26-Mar-12 Murahari ShankerTirupathi 26-Mar-12 ShankerTirupathi 26-Mar-12 ShankerTirupathi 26-Mar-12 Shanker

Vijayawada 27-Mar-12 Murahari ShankerVijayawada 29-Mar-12 Murahari ShankerTirupathi 30-Mar-12 ShankerTirupathi 30-Mar-12 ShankerTirupathi 30-Mar-12 Shanker


Vijayawada 31-Mar-12 Murahari ShankerVijayawada 31-Mar-12 Murahari Shanker

Harinarayana


Harinarayana

Harinarayana

Harinarayana

Harinarayana

Harinarayana

Harinarayana


Harinarayana

Harinarayana



Harinarayana

Tirupathi 31-Mar-12 ShankerVijayawada 31-Mar-12 Murahari ShankerVijayawada 31-Mar-12 Murahari ShankerVijayawada 1-Apr-12 Murahari ShankerTirupathi 1-Apr-12 Shanker

Vijayawada 1-Apr-12 Murahari ShankerVijayawada 1-Apr-12 Murahari ShankerTirupathi 1-Apr-12 Shanker

Harinarayana

Harinarayana

Harinarayana

LAT LONG

-76 -80 16.5095 80.657 -81 -86

-85 -90 -74 -78

-85 -90 -74 -78-100 -105 -89 -96

no signal no 16.375 80.6111-88 -92 16.5435 80.644 -70 -74-76 -80 16.5095 80.657 -81 -86

-84 -89 -91 -96

-61 -66 16.4283 80.5678 -55 -6016.0252 80.9147

-82 -87 -75 -81

16.5281 80.7938 -89 -94

-85 -90 -75 -81

16.365 80.8538 -95 -101

84/-101 88/105 16.5292 80.6329 74/90 78/94

-84 -90 16.4976 80.6578 -75 -82

-84 -89 -75 -8016.4969 80.6568 -52 -57

Serving site ID

Rx Lev Idle(Ind

oor)

Rx Lev Dedi( In

door)

Rx Lev Idle(out

door)

Rx Lev Dedi( Outdoor)

CSG Remark

RF REMAR

KSAPKRIVIJ001-1

Customer said

that he has

coverage issue. But our

engineer has

visited custome

r location

no coverage issue found there.

Network is good and call connecti

vity/ quality is

also good.

Conformed the

same to custome

r.

Customer called

back after

message sent

Customer mobile no is not reachabl

e.

No revert

receive from RF

When we

called to custome

r he said that

now there is

no issue.

Customer called

back after

message sent

customer is not

reachable on

both the numbers

APGUNGUN007-2

16 18.833

80 25.944

No revert

receive from RF

Customer is 420

mts away

from our on air site

APGUNGUN007

site, after

physical optimiza

tion coverage levels

are improve

d. Custome

r is satisfied

with present coverage levels. But for further

improvement

need to consider planned

site (APGUN

GUN022) in 2012 rollout.

No revert

receive from RF

Customer is not

available at his

home for coverage check and he don’t know

when he will

come back.

No revert

receive from RF

Customer said

that now he don’t have any

issue.

APGUNGUN007-2

16 18.833

80 25.944

No revert

receive from RF

Customer is 420

mts away

from our on air site

APGUNGUN007

site, after

physical optimiza


are improve

d. Customer is also satisfied

with present coverage levels. But for further

improvement

need to consider planned

site (APGUN

GUN022) in 2012 rollout.

53273 (APGUNNAR001-

2)

16 13.944

80 02.146

Customer is 1.2

KM away from our

on air site

APGUNNAR001-2(Dense clutter type). After

physical optimization also coverage levels are not improve

d.

Customer not

responding tried 3 times at 11:30 am on

04th Jan

No revert

receive from RF

When we

called to customer he said that now coverag

e is good.

Customer said

now he can able to send sms.No issue found.

Customer called

back after

message sent

customer is not

reachable

No signal

No signal

Customer is 5.8

Km away from

APKRIDUG001

site and 4km away from

APGUNMAN007 site. In

Chiluvuru village there is

no coverag

e for aircel.

APKRIVIJ016-1

Customer facing

ID Coverage issue in 3g

and 2g , There is no 3G in APKRIVIJ

016/ APKRIVIJ

027. After

physical optimiza


are improve

d but still

customer is not

satisfied. Custome

r location is 690 mts

away from on air site

APKRIVIJ016 (21 mts ht). repeater required

as a tempora

ry solution. Need a

new site in ajith singh

nagar to resolve indoor

coverage issues according earlier custome

r complain

ts.

APKRIVIJ001-1

Customer said

that he has


engineer has

visited custome

r location



vity/ quality is

also good.

Conformed the

same to custome

r.

when we call to

the customer he said that now there is

no network issue.

APGUNTDP006-2

16.46477/16.463

05

80.61652/80.617

27

Customer is 2.5

Km from our on air site,

he is facing indoor

coverage issue in his home

and out door

coverage issue in his village

(near to his

relation's house). APGUNTDP002-0 ht is 24

mts and serving cell is

APGUNTDP006-2 sector. Which is serving

tadepalli village.

When we call

to custome

r locatation there is no

network isue, he getting good signal good

quality, and

there is Gprs

issue . Tried to calling

customer on 4-

02-2012 customer is not

responding

When we

called to custome

r he said that

now there is

no issue.

Customer is not

responding to our call we have called him

multiple time.

APGUNMAN001

Resolved after

optimization

need to confirm with the custome

r

emergency

emergency

emergency

emergency

Customer said

that ther is no

coverage in

Avani gadda

(No site zone aircel don’t

have any site).

Emergency mode it is 16

KM from our on air site

APKRIGHA001.Customer don’t

have any coverage issue in Veta palem

but CSG team has

mentioned

coverage issue

in Vetapalem.Wrong data has given.


e. Alternate no is

provided.

APGUNSAT001-0

16 23.866

80 09.007

Customer is

facing GPRS issue

( throughput) during busy hours

only (6 PM to 8 PM). In

the Morning time he

is able to browse

and down load.

When we

called to customer mobile no is not reachabl

e. No alternate

no is provided

.

Customer is not

available and she is out

station on

11.01.2012 so she is

asked us to come

on 17.01.2012 after sankranthi then

we have called

her still she is not

available. but toady

(27.01.2012) also

custome is not

available in her

location.

APKRIGAN001-2

Customer is

working at

Vijayawada

airport, he asked

our engineer to come

after 14th jan 2012 for

visit, Then we

have called him for visit but he asked

us to come later. Today (27 th

jan 2012)our engineer

has visited

customer

location but he is

not available there in his office

for indoor

coverage check. Custome

r location is 2 KM away

from our on air sites. This

location is inside Vijayawa

da airport.New site

is required

for indoor

coverage in

airport coverag

e

Customer not

Responding and there is

no Alternat

e Number

Switched off or out

of coverage area

and alternate number

also Switched off or out

of coverage area

Customer not

responded

Now there is no issue

for customer. Issue

resolved.

when we call

to customer he said that now

he is getting good signal and good

quality confome

d the same with

customer.

When we

called customer he said that now there is

no issue.

APGUNGUN021-1

16 17.074

80 25.811

Customer is

getting good

coverage, There is quality issue or

call connecti

vity issue. No

issue found but

customer wants

full coverage in his mobile

he is 800 mts

away from on air site.

Customer is not

available.

Customer is not attendin

g our call.

APBBVJAMAC1-

1/APKRIVYR001-0

No signal

No signal

Customer

location is 1.1 KM

away from

APBBVJAMAC1-1

(100 degrees) and 800 mts from APKRIVYR001-0

(100 degree) which is covering

NH-9 and

bundar road.

Customer called

back after

message sent

customer is not

responding on

both the numbers, today

(27.01.2012)

also we have called

our customer but he asked us come to

come tomorrow(28.01.

2012)

3GAPKRIVIJ024-0

Customer faceing 3G/2G GPRS

problem .need to change

the antenna azimuth to solve

the problem

customer is not

responding on

both the numbers

Customer is

staying in

Jaggayapeta. He came to penumaluru for

vacation. Now he is not

available to check coverage. He will come to penamaluru after

2 months.customer

is not available to check

the coverag

e.

Customer was

faceing ID

problem 4 days

back but now

there is issue and

network is

good ,conformed

the same with

customer.

APKRIVIJ04-2

(34433)

after physical optimiza

tion levels

are improve

d conformed the same with

customer.

customer is not

responding

Customer called

back after

message sent

Switched off or out

of coverage area



of coverage area

and I (DT Engineer

) have tried 5 times

from last 2 days

still same result.

32062 (APGUNGUN006-

1)

16 17.386

80 26.906

after optimiza


are improve

d, conformed the same with

customer.

APKRIVIJ007-0

(34101)

Customer has given

multiple location to check in BHEL Hyderabad (no

sites for aircel),

In bhimavaram (no sites in

that high way, agiri palli. And

Krishna marg

hotel. No specific location name is given to

us to check.

At krishna marg hotel

coverage levels

are good.No permissi

on to check indoor

coverage in

Krishna marg hotel.

refer to CSG team

Main no is not

reachable,

alternate no is

switched off.

When we

called to him.

-98 -102 16.4206 80.6265 -95 -100-86 -91 13.6074 79.3777 -76 -82

13.6221 79.4107 -68 -7413.2653 79.2134

-76 -84 13.6238 79.5145 -63 -72

-79 -86 16.4834 80.6749 -75 -81-90 -94 -84 -89-74 -79 16.4127 80.6103 -75 -80

-80 -84 16.5146 80.6309 -63 -69

-90 -95 -80 -85

-79 -85 13.655 79.4713 -68 -74-80 -83 16.4832 80.685 -64 -69-63 -68 16.5207 80.6503 -59 -64

-75 -82 13.6445 79.4341 -65 -75-80 -85 -75 -80-82 -87 -75 -80

13.6854 79.3494

-97 -101 16.5431 80.7956 -84 -89

-90 -93 16.4857 80.6925 -74 -79-90 -93 16.4857 80.6925 -74 -79

-74 -79 16.4127 80.6103 -75 -80

-90 -93 16.4857 80.6925 -74 -79

customer has faced

coverage issue last 2 days back

now no there is problem ,conformed the same with

customer.

Customer has faced GPRS

problem one day before,now there

is no issue,conformed

the same with

customer.

Cell ID 53221

(APGUNMAN007-0)/APKRIVIJ087-

2/APGUNTDP004

Customer

location is 1.8 KM from on air site

APGUNMAN007. Due to

multiple servers coverag

e is fluctuating in his location.

31172 (APCHITIR031-1)

Our engineer

has visited

customer

location, from

there he is able make

calls and voice

quality is also good

during conversation.No issue found

conformed the

same to custome

r. Customer is 1.1

km from our on air site

APCHITIR031-1.

Customer mobile no is not reachable. Our

engineer has tried multiple times.

APCHITIR027-0

(31131) (31383)

rescheduled by csg as site id was

wrongly updated

and informed

the custome

r that engineer will visit in couple of days

Our engineer

has visited

customer

location(Labour office)

but customer is not

available to check indoor

coverage.So Out

door coverage levels

taken for Labour office out

side.Coverage levels

are good.

APCHIGND001

Customer

location is 2.8

Km away from our

on air site

APCHIGND001. He is facing indoor

coverage issue.

APCHIREN001

We have visited

customer

location, there he

has coverag

e no issue

found.

It is not a

nerwork issue ,network is good but

he is facing

SIM card registration issue. Need to consult aircel

care or customer care.

34892 (APKRIVIJ087-1)

Our engineer

has visited

customer

location,Coverage levels are good

in his house

but customer is not

available in

Vijayawada now he is

Hyderabad.

53293/53273

(APGUNNAR001-

2)

16 13.891

80 02.232

Customer is 1.2

KM away from on air site and he wants

full signal in

his home.

But there is no issue

to connect

a call and

voice quality during

the call.

APGUNMAN007-2

Customer said

that he has


engineer has

visited custome

r location



vity/ quality is

also good.

Conformed the

same to customer.He is using Nokia

dual sim mobile it

has some issue.

customer is not

responding

APKRIVIJ009-2

Customer is using Nokia X1 dual sim mobile. Network is good

when we visited

customer

location. Custome

r handset

has some issue.

Conformed the

same to custome

r.

Switched off or out

of coverage area.

No alternate

no is given.

Spoke to custome

r said that he is not

available at that location

now requeste

d to check

outdoor as

outdoor itself huge

problem custome

r contactable on

alternate number

We have called

our custome

r multiple

times but he has not responded to our

call.

53453(APGUNPON004-2)

16 03.690

80 31.992

Customer is 1.2

KM away from our

on air site

APGUNPON004-2, after physical optimiza

tion indoor

coverage levels are not improve

d.

Customer called

back after

message sent

Main no is not

reachable,alternate no is

not responding to our

call. When

we called to custome

r.

We have called

our custome

r multiple

times but he has not responded to our

call.

APCHITIR028

We have visited

customer

location, there he

has coverag

e no issue found.

APKRIVIJ088-2

Customer said

that he has


engineer has

visited custome

r location



vity/ quality is

also good.

Conformed the

same to custome

r.

APKRIVIJ036-0

Customer said

that he has


engineer has

visited custome

r location



vity/ quality is

also good.

Conformed the

same to customer.and he is using CELLCON dual

sim mobile.

Both the numbers are not

reachable

Customer called

back after

message sent

Customer said

that he is facing coverage issue

in complet

e Vijayawada town. Custome

r is facing

coverage (one town,

hyderabad,

Highway.

Vijayawada.

Alternate no is

reachable . There

is no specific location where he has issue. Today

(31.01.2012)

also we have called

him but still he is

not specific about

coverage issue location and he is

using Nokia

Dual sim mobile. He is

medical represen

tative every day he

will be in different locations

Customer has good

coverage but

there is no

retailed to sell

recharge cards. He is

asking us where we will

get aircel

recharge cards in Kuppam

town.

customer is not

reachable on

aircel no, not

answering on

alternate no,

no revert received from rno

Customer was

facing ID problem 2 days

back but now

there is no issue

and network

is good ,conformed

with custome

r.

APCHITIR023

We have visited

customer

location, there he

has coverag

e no issue found.

32291 (APGUNGUN029-

0)

16 18.872

80 25.344

When we

visited custome

r location found no

issue. Customer is 200

mts away

from the site.

52792(APKRIKOL001-1)

16 18.332

80 37.240

Customer called

back after

message sent

Customer has faced indoor

coverage

problem.As

discussed with

RF eng,optimization don has carried

in APKRIKO

L001 then

problem is

resoloved.Now

customer is

getting good

coverage &

satisfied with

coverage

levels.Customer is 1.1

Km away from the

site.

When we

called to customer he said that no he is

getting good

coverage there is no issue.

Now he is

getting good

speed. Conformed the same with

customer.

Customer is a

resident of balaji nagar

Thirumala, He is facing indoor

coverage issue in balaji nagar

thirumala. Good coverag

e observe

d at outdoor

at custome

r location, custome

r is facing

coverage issue in deep indoor,

Repeater can be

deployed to

improve the

indoor coverag

e.

Customer is not

available in his home. He will

come on 2 nd Feb

2012 from

Jaggayapet.after that Our

DT engineer

him called 3 times at 9:30am,11:30am,3:00pm on 2nd

feb 2012 but

customer has not responded to our

call (Both

mobile no's).

APKRIGAN001-2

Customer is in

null lobe of

APKRIGAN001-0

and APKRIGAN001-2. and he is 1.1 KM away

from our air site. Need to plan 4th sector

for gannava

ram village

coverage.

when we call

to customer he said that now

he is getting good signal and good

quality confome

d the same with

customer.

APKRIVIJ086-0

Customer is

facing ID problem

in his Class room

(Engineering

college) and after

physical optimization ID

coverage levels

are improved ,proble

m is reresolved but

customer is not

available in

college to check

the present status

APKRIVIJ086-0

Customer is

facing ID problem

in his Class room

(Engineering

college) and after


coverage levels


m is reresolved but

customer is not

available in

college to check

the present status

customer is not

reachable on

both the numbers

Switched off or out

of coverage area



of coverage area

APGUNMAN007-2

Customer said

that he has


engineer has

visited custome

r location



vity/ quality is

also good.

Conformed the

same to customer.He is using Nokia

dual sim mobile it

has some issue.

Customer Aircel number is not

reachable

APKRIVIJ086-0

Customer is

facing ID problem

in his Class room

(Engineering

college) and after


coverage levels


m is reresolved but

customer is not

available in

college to check

the present status

customer number

is not reachabl

e

Customer called

back after

message sent

When we

called to custome

r on 2 pm he

asked us to come on 4 pm to visit

his location

in Rajeshwari peta. Whe our engineer reached rajeshwari peta


r for location but he has not come to show his

house and not respond

ed (Refer to

CSG team).To

day's status.

Customer has

faced ID problem

1 day back but now no there is

no problem, conformed the same with

customer.


reachable

customer stating he is out

of station,whenever called and

requesting to call

later

Customer is not

available.He said that he will be

availabe on 2n d

feb 2012 in

Guntur. Today

(3.02.2012) Our engineer

has called

customer but he

is not respondi

ng on both

mobiles.

When we

called to customer he said that he has not given any

customer

complaint.



requesting to call

later

-74 -80 16.5089 80.6493 -63 -69

31373/ -90 -95 13.5819 79.4086

-88 -91 16.5286 80.6464 -78 -83-84 -89 16.5148 80.6733 -80 -85

15.8243 80.3545

-91 -96 13.6159 79.4225 -83 -87-79 -84 16.497 80.6693 -69 -7378 83 16.513 80.6359 68 72



requesting to call

later



requesting to call

later

Customer is not


availabe on 2n d

feb 2012 in

Guntur. Today

(3.02.2012) Our engineer

has called

customer but he

is not respondi

ng on both

mobiles.

customer not

responding on

both the numbers

Customer called

back after

message sent

Switched off or out

of coverage area and no

alternate number,custome

r said that he is not

intrested and

wants to close the complain

t

Customer has faced Indoor

coverage issue in his class

room in siddarth

a engineer college last 3 days

back But now

there is no issue

and conformed the same with

customer.

customer number

is not reachabl

e

APKRIVIJ001-2

Customer said

that he has


engineer has

visited custome

r location



vity/ quality is

also good.

Conformed the

same to custome

r.

Customer

address is nellore district,mozilla mandal,mozilla village. Wrong

address has

given by CSG

team.It is not a

vijayawada

region complain

t.

customer number

is not reachabl

e

Customer is a

student.Daily he

is available

after 6pm only. Day

timings are

required to visit

customer

location for

optimization.

Refer to CSG

team.

Customer is a lady.

She said that she

is getting good

coverage & on some

time has faced voice

quality issue.Then We have asked her to

give her location address but she is not

willing to give her address for visit & said

her brother is in out

of station &

he will be back

after 3days & asked us

to contact

him wheneve

r he comes back to guntur. Refer to

CSG team.

Customer is a lady.

She said that she

is getting good

coverage & on some

time has faced voice

quality issue.Then We have asked her to

give her location address but she is not

willing to give her address for visit & said

her brother is in out

of station &

he will be back

after 3days & asked us

to contact

him wheneve

r he comes back to guntur. Refer to

CSG team.

Customer is not


availabe on 3 rd

feb 2012 in

Guntur. Today

(3.02.2012) our

engineer has

called custome

r but customer main mobile no is

switched off/Alternate no is out of coverage area.


e

Customer main mobile number is not

reachable &

Alternate mobile number

is switched

off.

Main no is not

reachable,alternate no is

not responding to our

call. When


r.

Switched off or out


alternate number is given.

Both mobile no's are switched off or out

of coverage area.

no signal no signal

Customer is 3.9

Km away from on

air sites.Hill

is the obstruction from

APCHIRMC001

site. Due to more distance indoor

coverage levels

are fluctuating with different servers.

Customer has faced voice

quality issue and

GPRS problem

in Vijayawada town last 3 days

back but now

there no is

problem and

conformed the same with

customer.

customer said to come on 4th Feb,

Now Customer is not

responding

properly when we called to

him.

Customer has faced

coverage issue 2

days back but

now there is no issue to him


customer.

customer is

facing ID/OD

problem between kondapal

li to Mailavaram and

nunna to nuzuvidu

. We don’t

have any site in

between APKRINU

N001 and

APKRINUZ003

site (30 KM

intersite distance)

. In between APKRIKO

N001 and

APKRIMAI001 (inter site

distance is 20

KM).No site zone

Customer mobile no is not reachable. When

we called

customer

multiple times


e.Our engineer

has called

customer

multiple times.

when ever

customer goes out of

vijayawada (In guntur Twon)

then he is not

getting any calls (Incoming calls) and not able to make out

going calls

from his sim card, customer is an MNP

customer from TATA

(recently he has

changed to

aircel). Request

ed customer to visit

aircel Co-Co

location for sim card

verification.

APKRIVIJ082-0

Customer said

that he has


engineer has

visited custome

r location



vity/ quality is

also good.

Confirmed the

same to custome

r.

3GAPKRIVIJ037-2

Our engineer

has visited

customer

location he is

getting good

throughput.

Customer has

already visited

aircel co-co in

Vijayawada for sim

replace with high

speed plan.

Customer main mobile

no is not reachable, other

is switched

off.


reachable


problem 3 days

back but now

there is no issue to him,

confirmed the same with

customer.

There is no

coverage

issue.Customer

said that he has 3

aircel SIM

cards & two sim cards

working fine but one sim card is

showing emergen

cy. So we have asked

customer to visit

Aircel Co-co

location for sim card.

when we called to custome

r he said

that"now he is

getting 2 points in

his mobile

and there is no issue with call connecti

vity & voice

quality both are

good" conformed the same with

customer.

Customer said that

whenever any body

calls him they can hear not

" customer mobile no is not reachable". But

when we called to

him there is no such issue. Call is

connected and

conversation is also

good.

When we

called to customer he said that he is not

available at his home

location. Refer to

CSG team.

Customer has faced

coverage issue 2

days back but

now there is no issue to him


customer.

Spoke with the customer on 07-2-2012

at 12.30pm said that as if now there is no issue

and asked to close to

complaint


r he said that " please call me after 7 Pm".

Refer to CSG

team.

when we call to

the custome

r his mob no is not

reachable

Customer is not

responding to our call.Whe

n we called to customermultiple

times.

Customer is not

responding and

alternate number

is switched off or out

of coverage area

APPRACHI002

It is a 3G custome

r complain

t. But there is

no 3G in Chirala complete town.

At custome

r location

2G coverage is good

and there is no issue in 2G.

Customer called

back after

message sent

Main mobile

no is not reachabl

e. Alternate mobile no out of coverage . When


r multiple times.

Refer to CSG

team.

APCHITIR019,PSC-

109

Our engineer

has visited

the custome

r location there is

no coverage issue

but custome

r 3G data

card has issue, our

testing data

card is working

in 3G with good speed

(Upto 3 MBPS),b

ut in custome

r's dongle it

is not showing

any speed. So we have

informed to

Thirupathi Co-co

team (Mr.Siva) regardin

g dongle and sim

card verificati

on (change).Refer to

CSG team

APKRIVIJ046-2

Customer called

back after

message sent

stating facing same

problem again

Customer said

that he has


engineer has

visited custome

r location



vity/ quality is

also good.

Conformed the

same to custome

r.

APKRIVIJ025-0

Issue is resolved

after optimiza

tion.

when we called to customer he said that"Now he is busy,he will call us back later,

whenever he is free.

Refer to CSG

team.

Main mobile no is

Switched off or out

of coverage area



of coverage area. Refer to

CSG team.

When we

called to customer he is

not respondi

ng on both

mobile no's. We

have tried

multiple times to

reach customer but still

the same issue.

Customer had faced

Coverage issue last 2 days

back but now

there is no

problem and


customer .

when we called to

our customer he said

that " now he

is getting coverage in his mobile

and voice

quality is good,actually he

was facing gprs

issue but now

there is no gprs issue".

conformed the same

with the custome

r.

15.8539 80.2849

15.8411 80.3578

13.6567 78.9418

13.4966 79.2093-99 -104 16.3749 80.8336 -88 -93


problem in his

home,now he is getting good

speed, conformed the same with

customer.

After reaching

the location called to

the customer but his mobile is switched

off

customer

location is 4.6km from on air site

APPRAKAR001.No site zone need to plan a

new site.

we have called

our custome

r so many times but

Customer mobie number 8686421

432 is not

reachable or out

of coverage area. Alternate mobile number is not given.

customer said

that he will be

available only after 6pm


reachable

Customer is

facing voice

quality issue

only with uninor

network mobile no not with other

network operator mobile

no's.when ever

customer calls to uninor

network mobile no he is facing

eco issue.

(NOTE:customer is a MNP customer from

vodaphone to

aircel),Reffer to

NSS team.As

per Switch

team no such issue found

First time when I(DT Eng)

called(11.2.12)

to customer he has responded to our call and given the

feedback with

near by land mark after that I (DT

Engineer)

reached custome

r location

(land mark) and

called to him but he has

not responded to our call after that next

day (13.2.12) again we

have called him for

visit then he

has responded and

asked us to come

after 2:00pm then i (DT

engineer) called

him after 2:00pm but he has not responded to our call .Agai

n next(14.

2.12) day i (DT engineer) called customer to visit

his location but he has not responded to our

call. Refer to

CSG team.

When we

visited custome

r location there is

no coverage issue in our

mobile. But in

customer mobile

it is showing

poor coverag

e. Custome

r Handset

issue conformed the same

thing to custome

r.

When we

called to custome

r both mobile

no 's are not

reachable or out

of coverage area.

Customer is

facing ID problem 2 days

back but now

there is no issue


customer.

when we called to

the customer mobile

no multiple times. But his mobile number is not

reachable.

switched off or out

of coverage area

and alternate number is also

switched off or out

of coverag

e area,first

time I(DT Eng) have

called to custome

r on 10.2.12 at that time

customer has

responded,taken

the feedback

and custome

r address

also after that I (DT) have

tried 3 times on 11.2.12

but customer mobile

no is switched off or out

of coverage area.

customer is not

available and he is available

on 15.2.201

2

switched off or out

of coverage area

and alternate number is also

switched off or out

of coverag

e area,first

time I(DT Eng) have

called to custome

r on 10.2.12 at that time

customer has

responded and taken the

feedback and

customer

address after that I(DT) have tried 3

times on 11.2.12

but customer mobile


of coverage area.

Switched off or out

of coverage area and no altenate number is given.

Customer is using samsung dual sim mobile and it has

shown less

coverage but

when we checked it with

our handset,

aircel sim card

it has good

coverage.

Switched off or out

of coverage area

and alternate number is not

responding.

When we

called to customer he said that he

is trying to

connect internet through

D-link from

mobile connection. But not able connect with his present sim card

even though he has good

coverage. He

has tried another aircel

sim card to

connect GPRS

then it is working properly.

So we have asked

our customer to visit

any aircel store

regarding sim card

issue. It is not a network complain

t.


problem last 2 days

back but now

there is no issue


customer

No issue with the network

rescheduled by

customer, he

asked us to come on 20-2-

12. When


r.

Customer is not

responding on both

numbers and I (DT

eng) called to 3 times

at 10:30am,12:40am,6:10pm but still

customer is not

responding.

Customer is not

available, Refer to CSG team.

rescheduled by

customer, he

asked us to come on 20-2-

12. When


r.

Customer is

facing coverage issue in Piler Town. Where

we don’t have any sites in

Piler town.

Which is 25 km away

dhamalacheruvu.

Piler town

lat/long is given.

When we

called to customer he said that now he is in

bangalore. He will come to AP after wards.

Refer to CSG

team.

Before visiting

customer

location call

made to the

customer by an

engineer,Customer said to visit

at particula

r land mark

visited that

location but

customer not

available and not

ressponding.

Customer not

responding

properly.Refer to

CSG team.

when we called to

the customer mobile

no multiple

times but his mobile

no is not reachabl

e and alternate no is not respondi

ng.

Customer called

back after

message sent


r" he asked our DT

engineer to come

his location,

our engineer

has reached near by

land mark

location then he called

customer mobile no but is

is not reachabl

e.

when we called to

the customer he said that now there is

no issue.

when we called to

the custome

r his main

mobile no is not responding and

alternate no is

switched off.

emergency (no

site zone)

rescheduled As

per AIRcel ZTM

customer

location is 15 KM from our

on air site.In

panaipakkam

village we don’t have any

sites. Custome

r is working

in Thirumal

a so most of the time he stays

in Thirumal

a.

APBBVJAMAC1-0

customer is

facing ID problem and he is 1.4 KM away

from on air site,

after physical optimization also

ID problem

is not solved ,n

eed to increase antenna height from

23m to 35m to

solve the problem. Already escalate

d to concern

team work is under

progress.

Customer said

that he is

working in

Bapatla &

whenever he is

travelling in

between Cheruku

palli (APGUNARU001)

to Bapatla

(APGUNBAP001)

via Karlapal

em (APPRAKRL001)

then only

customer is

facing coverage issue

because there is

no towers

between Cherukupally to karlapal

em (intersite distance

is 16 KM) &

Karlapalem to

Baptla (8 KM).

Customer has not responded to our

call when we

called him

multiple times. In the after noon he

has responded asked us to call after 3

PM. Before visit we

have called

him at 3 PM but still he has not responded to our

call.

Customer has not responded to our

call when we

called him

multiple times. In the after noon he

has responded asked us to call after 3

PM. Before visit we

have called

him at 3 PM but still he has not responded to our

call.

customer is not

reachable

Customer called

back after

message sent

when we called to

the custome

r" his mob no is not

reachable, and

he is not available

in alternate

no. another mobile no is given

but he is not

responding.

Customer not

available for a week asked him to raise fresh

complaint

when we call to

the customer he said

that " now

there is no

network issue, he

is getting 2 points in his mob

and voice

quality is good.

Customer is not

responding on both

mobile no's

when we called him

multiple times.

-82 -87 -75 -79

-55 -61 16.5149 80.6314 -53 -59-98 -103 13.2142 79.0858 -90 -97

-81 -86 16.1772 81.1273 -75 -79-82 -87 -75 -79

34643 -98 -108 16.4857 80.657 -87 -92

-74 -79 16.5248 80.633 -57 -63

-98 -103 16.7207 81.0853 -80 -86-99 -104 16.7122 81.0684 -89 -94-95 -103 13.6331 79.4178 -77 -85

-84 -89 16.3764 80.5279 -94 -100

34273 -78 -84 16.5248 80.6329 -72 -78

-97 -103 16.2518 80.6501 -87 -91-86 -92 15.7992 80.3846 -96 -102

-95 -99 13.4364 79.5517 -72 -76

16.5144 80.6363 -83 -8716.3958 80.6503 -88 -94

-85 -90 13.4319 79.5527 -75 -80

Customer is not

responding and

no alternate number


no is not reachabl

e, alternate

no is also not reachabl

e.

APKRIKOL001-1

16 18.456

80 37.091

Customer has

faced ID problem


tion issue

resolved.

When we

called to custome

r first time he said that

he is using

dual sim china

mobile and he is

facing coverage issue

in complete guntur town but he has attened our call

with aircel

mobile no

only.Then he said

now there is

no issue. In the

evening he went Narakoduru from Guntur then he said that

he is not

getting coverage there (on the

way). So our

engineer asked

when he is

available to visit

his location. Customer asked

our engineer to come after 10

PM. Refer to

CSG team

please talk to

customer and

take day timings to visit

customer

location and for

optimization.

Customer is not

responding when

we called him on both

mobile no's


no is not reachabl

e, alternate no is not given.

APKRIVIJ009-2

Customer said

that he has


engineer has

visited custome

r location



vity/ quality is

also good.

Conformed the

same to custome

r.

APCHICHI008/

APCHICHI007

Customer called

back after

message sent

Customer

location is 900 mts


APCHICHI007/APCHICHI00

8 site (1.2 KM). New site

is required

to provide coverag

e in Ramnagar colony and near by RTC

bus stand

colony.

Customer is not

available on main mobile number & not

responding on

alternative

number.

Customer called

back saying

that he has no

issue atr present

when we call to


that" customer home location

is punganur there no net work

issue,when

customer

travelling (pug-tpt,pug-plmnr) ,he is not getting

no signal in these roads.Re

fer to CSG

team.

Switched off or out


alternate number

Tried to customer many times, but not

responding on

both the no.s

APKRIMAC002-0

Customer said

that he has


engineer has

visited custome

r location



vity/ quality is

also good.

Conformed the

same to custome

r.

APKRIKOL001-1

16 18.456

80 37.091

Customer has

faced ID problem


tion issue

resolved.

customer

location is 850 mts

away from

APKRIVIJ063 site

(Null lobe of

2nd and 3rd

sector), Hill is the

obstruction from APKRIVIJ087 site. Need to plan a

repeater as

temporary

solution. New site

is required but less clutter is present near by area.

Switched off or out

off coverage area


also switche

off or out of

coverage area

Customer is not


after 14.03.12 onwards.

After that i(DT)

Called him but customer mobile

no. is switched off or out

of coverage area

and alternate

no. is not

responding. Refer to CSG team.

We have called

customer many times.


no is not reachable, when

we called to alternate mobile

customer said

that now there is

no network.

Customer is not

responding to our

call.

APKRIVIJ035-0

Customer said

that he has


engineer has

visited custome

r location



vity/ quality is

also good.

Conformed the

same to custome

r.

Switched off or out


alternate number

We are trying to

meet customer from

yesterday but

customer is not

available till now.

He is continuously out

of station. We have

called him

multiple times.

Refer to CSG

team.

Customer is not


on 14.3.12 onwards

After that I have (DT)

called him

multiple times but

customer is not

responding .Refer to CSG team.

Customer called

back after

message sent

Customer has

faced ID problem from last 3 days

back but now

there is no

problem and

conformed the

same by custome

r.

when we call to


that" now

there is no

coverage

issue".conformed

the same

with the custome

r.

APWGELU015

Customer is

facing indoor

coverage issue, APWGEL

U010 (21 mts)

site is surround

ed by apartments and APWGEL

U015 site

antenna ht is less

(G+2+9

=18 mts) not possible

to increase antenna ht.Repea

ter required

as a tempora

ry solution (16.7236,81.0858

) new site is

required in

Sriramnagar

colony and on

sanivarapupet road.

APWGELU014

Customer is

facing indoor

and outdoor coverage issue and his location is 1.2 KM


APWGELU014.

Antenna ht

increase proposal is given

in APWGELU014-2 (3 rd

sector) for

coverage

improvement.Ne

ed to check

the coverage after

ht increase activity.

APCHITIR010/

APCHITIR018

customer is

facing indoor

coverage

issue.Outdoor

coverage levels are good and his location

is in deep

indoor (closed). We have optimize

d apchitir018,apchi

tir010 sites but

idoor coverage levels are not improve

d. Repeater

is required

to resolve indoor

coverage issue.

When we

called to custome

r both mobile no's are

not reachabl

e.

APGUNMAN004 & APGUNKAZ001.

Customer is a

student and he is facing

ID problem

in Nagarjun

a university.Custo

mer location 2.9km

from our site

(APGUNMAN004) and 2.2

km APGUNKAZ001

site.new site is

required to solve indoor

coverage

problem in

Nagarjuna

University & in NH-5

highway.

There is no

coverage issue, custome

r has GPRS issue. When

we asked him to

re-install the

modem then he can able

to connect

GPRS and he is getting good speed

conform the

same thing with

customer

Repeter clamps issue. After

locking the

antenna with

ties,customer is getting good

indoor coverag

e. Confirme

d the same with

customer.

customer is

responding to our call but

but he is not

giving the

exact available time for Visit and

I (Vijaywa

da DT engineer)called

him multiple

times from last 2 days. Refer to

CSG Team.


r his mobile

no is not reachabl

e. Alternate mobile no is not

given


r his mobile

no is not reachabl

e. Alternate mobile no is not

given

No coverage issue is there

at custome

r location

and conformed with custome

r, but when

ever he switches

off his mobile at that

particular time if "B" party calls to

him then B party

is getting

response as "not

reachable

message". It is

not coverage issue

complaint please refer to

NSS team for further

assistance.

Full signal is there at custome

r location.

He is facing GPRS

issue in his

Handset with his aircel

sim card. But

when we use the same aircel

sim card in our

Handset there is no GPRS

issue. GPRS is working properly. No issue found.

Refer to CSG

team.


r he asked

me (DT engineer

) to come in

the evening, when we went to

his location he is not responding to our

call.

APGUNTEN001-0

customer is

facing indoor

coverage

problem, Custome

r location is 1.2km from our site and

after physical optimization also problem

not solved ,repeter

required to solve

the problem or new

site required for area coverag

e

APPRACHI006

Customer is 3km far away from the site. No

site zone new site

is required

to provide indoor

coverage But

near by clutter is

less.

Customer is not

available . Refer to CSG team.

Spoke with

customer said

that he has no issue at present.hence

closing….anjaney

ulu

aircel no is not

reachable

alternate mobile

no is not respondi

ng

apchiput001

Customer is 390

mts away

from our on air

site out door

coverage levels are good

but custome

r is facing deep

indoor coverag

e issue.But it is not improved after

physical optimization also. Repeater

is required.

Customer mobile


of coverage area.

3GAPKRIVIJ009-2

(pre -103)

(post-96)

Pre(-109)/post (-100)

Customer is

facing 3G

throughput issue

in his office

and after physical optimiza


are improved and we

are getting good speed

but customer is not

available to

cross .refer to

csg team

APGUNTDP004-2 (53233)

Coverage levels

are improve

d but customer wants

to observe for two more

days.Customer

location (farm

fields) is 2.3 KM away

from our on air site.

when we called to

the custome

r he asked

me (DT engineer

) to come his location, when we went to

his location he is not responding to our

call, alternate

no. is switched

off.

apchiput002

Coverage levels

are improved after

optimization.

Customer mobile


of coverage area.

-83 -88 -66 -72-95 -100 13.6436 79.421 -88 -93

13.2527 79.2145

-84 -88 16.5515 80.6474 -74 -77

-64 -71 16.2943 80.4387 -56 -61

-98 -105 13.1983 79.7455 -75 -78-83 -88 16.5207 80.5249 -72 -78-80 -85 13.2373 79.0619 -70 -75-84 -89 16.7055 81.107 -78 -82-72 -78 16.8066 81.3236 -68 -73-85 -90 13.5452 78.5091 -75 -80

-64 -71 16.2943 80.4387 -56 -61

16.1524 80.5447

15.8405 80.398

34873 -75 -82 16.4732 80.7025 -102 -107

When we

called to customer he is

not responding to our call. We

have called him

multiple times.

APGUNGUN007-2

16 18.622

80 26.028

Customer is an MNP

customer from

BSNL to Aircel NW.

During the visit we found that he

has good coverag

e. He has

convertered just 15 days back so asked to aircel so asked to

visit aircel store

and refer to NSS team to check.

apchitir006

Customer is

facing deep

indoor coverag

e issue,optimization done but there is

no improment. In KT

Road and

yashoda nagar

already we have coverage issue which has

dense clutter

new site required for area coverag

e for single

customer

repeater is

required.

emergency

emergency

Customer

location is 3.7 KM

away from our

on air site,

There is no

coverage in

customer

location. No site zone

when we called to

the custome

r his main

mobile no is not responding and

alternate mobile no is

wrong no.

Customer has

faced ID problem

last 2 days

back but now

there is no issue.

and conformed with custome

r

when we called to customer he said

that" there is

no network issue".

Customer is a

student he is

available after 6

PM every day. Need day

timings to visit

customer

location for

coverage check

and optimiza

tion. Refer to

CSG team. Today

(28.03.2012)

also our engineer

called customer for visit but he

said that he is

student and no body is

available at home

for coverage check asked us

come later.

When we

called to custome

r, he asked us to visit

his location

but when our

engineer reached

to customer village he has

not respond

ed properly.

APKRIVIJ016-2

Customer has

faced 2G GPRS

problem in his home after

optimization

Speed is increase

d.

when we called to customer he said that" he is using dual sim mobile(nokia c2-00),whe

n he inserts aircel sim in

his mobile,it

is not showing

the signal. If

he inserts

the same aircel

sim card in

another mobile ,i

t is showing

full signal. This is

conformed by the

customer on call. Custome

r handset settings issue.

Customer name is not

harish, his name is Rafi & he said that he has not given any

complaint

regarding

network and he don’t know who is

the custome

r.

Customer is a

student he is

available after 6

PM every day. Need day

timings to visit

customer

location for

coverage check

and optimiza

tion. Refer to

CSG team. Today

(28.03.2012)

also our engineer

called customer for visit but he

said that he is

student and no body is

available at home

for coverage check asked us

come later.

Customer said

that he have

changed his hand

set & now

problem has been resolved. Conformed the same with

customer.

when we called to

the customer he said that"now

he is getting good

coverage in his mobile

and voice

quality is good.

Conformed the same

with the customer on call.

APGUNGUN039-0

Customer said

that he has


engineer has

visited custome

r location



vity/ quality is

also good.

Conformed the

same to custome

r.

Customer called

back after

message sent

Customer is not

responding(b/w 10am-

11am or 2:30-3.00)

and no alternate number.Refer to

CSG team. Today

(28.03.2012) Our

DT engineer

called customer for visit

but customer main

mobileno is

switched off and

alternate mobile

no is not responding. On

2.03.2012 our

engineer called

customer main mobile no has

not responded and

alternate has

responded by their

family members they

said that customer will be 10 pm in the night time. so

they have

asked us to call

customer.

Customer is not

responding(b/w 10am-

11am or 2:30-3.00)

and no alternate number.Refer to

CSG team

Switched off or out


alternate number

customer is not

responding

apchiplm003

when we visited

the custome

r location " he is facing deep

indoor coverage issue."

after optimization also

not improved. Out door

levels are

good. Repeater

is required

APKRKNC001-2



are improve

d.

apchichi011

when we visited

the custome

r location there is

no coverage issue

and gprs issue.

APWGELU003-0

Coverage levels

are improved after

physical optimiza

tion

APWGBMD001

Our engineer

has visited

customer

location but

there was no coverage issue found.

apchimad011

when we visited

the custome

r location"

he is getting good

coverage in his mobile

and voice

quality is good also".

Conform the

same thing to custome

r.

Customer said that

whenever he

connects aircel data

card to his

desktop it is not showing

any aircel

coverage but

when he connects

same dongle

in another laptop he is

able to use it (auto

connect). We

requested

customer to visit

or contact aircel

Store for settings.

Customer is not

available and he is available tomarrow after 10am

(26.03.2012). Today

(28.03.2012) our

DT engineer

called custome

r but main

mobile no is not repsonding and

alternate mobile no is

switched off.

Customer is

available before 8 am and after 6

pm

Customer main mobile no is

switched off or out

of coverage area. Alternate mobile no is not given by

CSG team.

When we

called to customer then he

has reponde

d properly. Refer to

CSG team for

more details.

when we called to customer he said that" he

is not available

at his home

location when

ever he comes home

then he wil call

us". Refer to

CSG team

(talk to customer for visit

date)

APGUNGUN039-0

Customer said

that he has


engineer has

visited custome

r location



vity/ quality is

also good.

Conformed the

same to custome

r.

when we call to


that" now

there is no

coverage issue

and he is getting

full signal".conforme

d the same


Customer said

that now there is

no coverage issue.

After APKRIMA

C007 site got on air.

Customer is

facing ID/OD

problem in

Vellalur village,p

onur mandal

and these area is

no coverage zone.

This village is

6 km away

from on air sites.


r his mobile

no is not reachable.Refer to CSG Team.

There is no

coverage issue

in customer home location

but when

ever he travels

to nandyala

from Vetalapa

lem. Then he is facing coverage issue

on Highway in some areas. So he has

given complain

t.


r he asked us to come

on Saturday

i.e 31.3.12 for visit. Today

(2.04.2012) we have called

customer, he is a student so he

has not attended

our engineer call then we have called him

again he asked us to meet

after 6PM. In the day time he will be in college. Refer to

CSG team.

rescheduled by

csg team

when we called to

the customer then he said that

he is facing

coverage issue

in balanaid

u kandriga, actually his home location

is seetharampuram, there is

no coverage issue

but wheneve

r he is travellin

g through balanaid

u kandriga(which is

10 km from

thadaku) he is

facing coverage issue.


r multiple

times but he has not responded.Refer to CSG team.

Customer not

responding on main

number &

alternative

number switched off or out

of coverage area.

APPRAIPU001

Given complain

t is regardin

g 3G services. But 3G service is not

available at

customer

location.It is not a 3G Town for aircel Network Then we checked

2G services with our (Ongole engineer) laptop we can able to browse

the internet

and downloa

ded a file also in the

presence of

customer. Then

Customer said

that now the

problem is

cleared.

when we called to

the custome

r his mob no is not

reachable and

alternare no is

swiched off.

when we called to


that "now he is busy, he will

call back to us

when he will free.

when we called to


that" now

there is no gprs issue

and no coverage issue". Conformed the same


customer main no not

reachble,alternat

e no switched

off

Customer mobile

is not reachable or out

of coverag

e area.We

have called

customer

multiple times

when we called to


that "now he is busy, he will

call back to us

whenever he is free.

Customer's both numbers

are switched off or out

of coverage area.

Customer is

facing indoor

coverage

problem,

Customer

location is in

Apartment which is 800 mts far away from

APKRIVIJ047 site. Repeater

is required

to provide indoor

coverage in

customer flat.

16.4304 78.719

34671 -66 -75 16.5037 80.6551

When we called to customer he said that now there in issue. Issue resolved on call.Customer is not responding on both mobile no's. We have called him multiple times.


r he asked us to come

on thursday

i.e 5.4.12

for visit.

Customer is a

student and

pursuing engineer

ing in Khammam town.

His home

location is in

Karempudi village

where we don’t have any

sites upto 50 KM from Sattenapalli town and 40

KM from Narsarao peta. No site zone

Customer mobile number is not

reachable,alternate no is wrong.

customer said

that he is facing indoor

coverage

problem, Before visit

I(Vijayawada

engineer) have called

customer, he

asked me to come

after 10 min then only he

will reach home then i

reached custome

r location

10 minutes

and called

him but he has

not available

up to 1hr.

After 1 hour I have called

customer but he has not responded. So i

have taken the

coverage details from out side the home

coverage levels

are good. No coverage issue found.

rescheduled by

csg

when we called to


that " now

there is no

network issue".conformed

the same with

customer on call.

rescheduled by

csg

when we called to

the customer is not

responding on both

mobile no's. We

have called him

multiple times.

Final Status

Resolved VisitDNA On Call ### ###

Resolved On CallDNA On Call ### ###

Resolved VisitDNA On Call ###

Resolved On CallResolved Visit

New site required VisitDNA On Call ###

Resolved On CallResolved On Call

DNA On Call ### ###No site Zone Visit

Repeater required VisitResolved VisitResolved On Call

New site required VisitDNA

Resolved On CallDNA On Call ###

Resolved VisitNo site Zone Visit

DNA On Call ###Rescheduled Visit

New site required VisitDNA On Call ###DNA On Call ###

New site required VisitDNA On Call ###DNA On Call ###DNA On Call ###

Resolved On CallResolved On CallResolved On CallResolved Visit

DNA On Call ###DNA On Call ###

Refer to ZTM VisitDNA On Call ### ###

Refer to ZTM VisitDNA On Call ###DNA On Call ###


DNA On Call ###DNA On Call ### ###

Resolved VisitResolved Visit

DNA On Call 2-Feb-12

CC Closed Detail

Bulk message sent date

Call received date

Customer

available time

Customer

available timeevery

day after 5 pm

Available Any time

Evening any time

only on saturday

s and sundays


No site Zone VisitResolved Visit

DNA On Call ###Resolved visit 99

No site Zone VisitResolved VisitResolved On CallResolved VisitResolved VisitResolved visit

DNA On Call ###Resolved visit


TMB required Visit ###DNA On Call ### ### any timeDNA On Call ###

Resolved visitResolved VisitResolved Visit

DNA On Call ###DNA On Call ### ###


Resolved On CallResolved visitResolved visitResolved On Call ### 1-Feb-12Resolved On CallResolved On Call

Repeater required visitDNA On Call 2-Feb-12

Refer to ZTMResolved On CallResolved visitResolved visit


Resolved visitDNA On Call ###

Resolved visitDNA On Call ###DNA On Call ### ###

Resolved On CallDNA On Call ###DNA On Call ###DNA On Call


after 2pm on

daily

DNA On Call ###DNA On Call ###DNA On CallDNA On Call ###

Resolved On Call ###Resolved On Call

DNA On Call 1-Feb-12Resolved visit

DNA On Call ###DNA On Call 1-Feb-12DNA On Call 1-Feb-12DNA On Call 1-Feb-12DNA On Call 1-Feb-12DNA On CallDNA On Call ###DNA On Call ###DNA On Call 2-Feb-12DNA On Call 2-Feb-12DNA On Call

New site required visitResolved On Call

DNA On call 6-Feb-12Resolved On call

No Site Planned On callDNA On call 3-Feb-12DNA On call 3-Feb-12DNA On call 7-Feb-12


DNA On call 6-Feb-12DNA On call 6-Feb-12

Resolved On callResolved On callResolved On callResolved On call

DNA On call 7-Feb-12Resolved On call

DNA On call 7-Feb-12DNA On call 7-Feb-12DNA On call 8-Feb-12DNA On call 7-Feb-12

Resolved VisitRescheduled On call 9-Feb-12 ###

Resolved VisitResolved On call 9-Feb-12 ###Resolved Visit

DNA On call 9-Feb-12DNA On call 9-Feb-12DNA On call 9-Feb-12

Resolved On callResolved On call

Resolved On callDNA Visit ###

New site Required VisitDNA On call ###DNA On call ###DNA On call ###

Resolved On callDNA On call ###

Resolved VisitDNA On call ###

Resolved On callDNA On call ###DNA On call ###

Rescheduled On callDNA On call ###DNA On call ###

Resolved VisitDNA On call ###

Resolved On callResolved On callResolved On call

RescheduledDNA On call ###DNA On call ###

RescheduledNew Site Required Visit

DNA On call ###DNA On callWIPDNA On call ###WIPWIPWIPWIPWIPWIPWIPWIPDNA On Call 5-Mar-12DNA On Call 5-Mar-12 6-Mar-12 99

Resolved On CallDNA On Call 5-Mar-12

No Site Planned Visit 7-Mar-12 99Refer to ZTM On Call 99

No Site Planned On CallDNA On Call 6-Mar-12DNA On Call 6-Mar-12DNA On Call 7-Mar-12DNA On Call 9-Mar-12 ### 99

Resolved On CallDNA On Call 6-Mar-12

after 4pm

DNA On Call 6-Mar-12DNA On Call 7-Mar-12

Resolved VisitResolved On Call 9-Mar-12 ###

DNA On Call 7-Mar-12DNA On Call 7-Mar-12

Resolved Visit 99New site required Visit 9-Mar-12 ### 99

DNA On Call 9-Mar-12Resolved On Call

No Site Planned On CallDNA On Call 9-Mar-12DNA On Call 9-Mar-12 99


Repeater required VisitDNA On Call 9-Mar-12DNA On Call ###


Resolved VisitDNA On Call ###DNA On Call ### 99DNA On Call ###


New site required VisitRefer to ZTM Visit

Repeater required VisitDNA On Call ###

No Site Planned Visit ### ### 99Resolved VisitResolved On Call

DNA On Call ###DNA On Call ###DNA On Call ###


DNA On Call ### 99repeater required Visit ### ###No Site Planned Visit

DNA On Call ###Resolved On Call

DNA On Call ###Repeater required Visit 99

DNA On Call ###Resolved Visit 99Resolved Visit 99

DNA On Call ### 99Resolved Visit 99

DNA On Call ###

ANYtime call and come

DNA On Call ###Resolved Visit 99

Repeater required VisitNo Site Planned Visit 99

DNA On Call ###Resolved On CallResolved On Call

DNA On Call ###DNA On Call ### 99

Resolved Visit 99Resolved On CallResolved On Call

DNA On Call ###Resolved On CallResolved On CallResolved Visit ### ###

DNA On Call ### ###DNA On Call ###DNA On Call ###DNA On Call ###

Repeater required Visit 99Resolved VisitResolved VisitResolved VisitResolved VisitResolved On CallResolved Visit

DNA On Call ###DNA On Call ###DNA On Call ###DNA On Call ###DNA On Call ###

Resolved VisitResolved On Call ###Resolved On Call

No Site Planned On CallDNA On Call ###

Resolved VisitDNA On CallDNA On Call ###DNA On Call ###DNA On Call ###

Resolved VisitDNA On CallDNA On Call

Resolved On CallDNA On CallDNA On CallDNA On CallDNA On Call

repeater required Visit

After 2 any timeANYtime call and come

WIP On CallNo Site Planned On Call

DNA On CallResolved VisitResolved On CallResolved On Call

DNA On CallDNA On Call

customer complaints consolidated final jan feb, march, april 2012

Documents

apkrivij u005 custome

gprs gprs coverag

customer number custome

call visit visit

apgung un039

apkriga n001

velpur village

gprs coverag