Provide

Smarter

Service

with our

Digital

Customer

Engagement

Solution

Customer Engagement

ServicePower’s ServicePORTAL solution offers your

customers instant job scheduling to your integrated mobile

workforce. Real-time job status updates, technician location

and two-way communications improve visibility throughout

the service lifecycle.

T RU S T E D B Y G LO B A L B R A N D S

Improve the Service ExperienceAllow your customers to self-schedule appointments through a branded portal based on their schedule, upload images, and receive alerts and notifications

Increase VisibilityEmpower your customers with the ability to view job status, technician location and ETA, and communicate with mobile teams in real-time

Improve Productivity and Reduce CostEnable customers to view and manage scheduled jobs, get tech location from any device and communicate with technicians

Increase RevenueDrive new revenue with real-time contract and service offers which can be purchased online

ServicePower.com

Self-Service Portal

• On-demand access via your website • Information and communication at your customer’s fingertips • Personalized digital customer experiences • Managed communication between your business and your customers • Self-service booking engagement, image upload and fault reporting

24/7 Access

• Instant response appointment confirmations with window selection • Online and on-demand entitlement checking • Appointment confirmation by email or text • Job, asset, and activity history • Document and photo upload and sharing

Proactive Communication

• Proactive, customizable notifications and responses• Automated job status updates• Technician location tracking• Direct communications with field service personnel• Customer communications preferences

Custom Branding

• Customize the portal by adding your logo, colors, fonts and language• Embed the portal directly on your website or have a separate branded

site (white labeling)

Get In TouchServicePower.com (703) 287 9800

ServicePower’s ServicePORTAL solution is a digital self-service solution that brings choice and visibility to your customers