customer presentation - county of santa clara · 2016-09-16 · county of santa clara –background...
TRANSCRIPT
Customer Presentation - County of Santa Clara
Jenti VandertuigDirector of Procurement, County of Santa Clara
Ed BagsikApplication Development, County of Santa Clara
Where it all Began
DOCUSIGN CONFIDENTIAL
County of Santa Clara – Background
DOCUSIGN CONFIDENTIAL
• 6th Largest County Government in CA
• 1.8M Residents in 15 Cities & Unincorporated Areas
• 1,312 square miles
• Known as “Silicon Valley”
• 18,000 Employees
• $5.6B USD Budget
DOCUSIGN CONFIDENTIAL
County’s Vision Elements
Customer Focus, Operational Excellence, Innovation and Reduce Cost of Services
Mantra
Right Service, at the Right Time, in a Socially Responsible Manner
DOCUSIGN CONFIDENTIAL
County of Santa Clara – How DocuSign Fits In
When we started this journey, we did survey of other cities and counties and no one was doing e-
signatures. Now we have convergence on this –legal, business and technologies!
DocuSign has provided a proven solution that satisfied the above.
DOCUSIGN CONFIDENTIAL
DOCUSIGN CONFIDENTIAL
Finance & Government
Public Safety & Justice
Children, Seniors & Families
Health & Hospital Systems
Housing, Land Use, Environment & Transportation
Board of Supervisors
• Special Programs & Reserves
• Clerk of the Board• Office of the County
Executive• Registrar of Voters• Measure B
Transportation Program• Information Services
County Counsel• Assessor• County Library
• Office of the District Attorney
• Public Defender• Pretrial Services• Office of the Sheriff• Department of
Correction• Probation• Medical Examiner-
Coroner• Criminal Justice System-
Wide Costs
• Employment and Benefit Services
• Family and Children’s Services
• Aging and Adult Services
• Social Services Agency Office
• Child Support Services• In-Home Supportive
Services
• Health SB 12• Public Health• Behavioral Health
Services• Custody Health
Services• Community Health
Services• Children’s Health
Initiative• Valley Health Plan• Santa Clara Valley
Medical Center
• Planning & Development• Agriculture &
Environment Management
• Parks and Recreation• Roads• Airports• Santa Clara County Fire
District• Los Altos County Fire
District• S. Santa Clara County
Fire District• Facilities & Fleet Department• County Communications• Procurement• Employee Services Agency• Finance Agency
County of Santa Clara – Paper
County uses 100M Sheets of Paper Each Year
(12,000 trees per year)
Represents 17,000 miles of paper each year
About 10 ‘Bay-to-Breakers’ each day!
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How to Engage with County Counsel
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County of Santa Clara – The Solution
• Full Document Life Cycle- end to end electronically
• Missing component was eSignatures
• Identified and partnered with Business sponsor at County Executive Office
• Meet FULL security requirements of County CISO office
• Meet FULL legal requirements (incl. repudiation challenges)
• Procurement Process
DOCUSIGN CONFIDENTIAL
“I love it - In less than 5 hours and not 5 weeks! Hail DocuSign!!!”
County of Santa Clara – Expected Benefits
• Enhance On-Line Service for Employees and Public
• Paperless County = End-to-End DTM
• Open Data - Provide more Electronic Information
• Better Searching and ‘find-ability’
• Contract eSignatures – $2.3B
• Electronic Disposal of Documents
• Business Continuity
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County of Santa Clara – Partnerships matter
• DocuSign partnership platform with Microsoft, K2, Apple and others allow for a truly Digital County
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County of Santa Clara – Where we go from here …
① Engaged with DocuSign CSA Team focused on Public Sector
② Finalize an eSignature criteria “workflow”
③ Use Case Discovery
④ DocuSign Solution Day
⑤ Training & Certification: DocuSign University
⑥ Get started on Integrations (O365, K2, DocuSign Single-Sign-On)
DOCUSIGN CONFIDENTIAL
County of Santa Clara – Thank You
DOCUSIGN CONFIDENTIAL
Jenti VandertuigDirector of Procurement
County of Santa Clara
Ed BagsikInformation Services Dept.
County of Santa Clara