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18.11.2010 1Customer Presentation Dynamic Services for Infrastructure_EN

Computing Power at your Service: IaaS from the Private CloudDynamic Services for Infrastructure

November 2011


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Challenges of many CIOs in 2010:

CIOs challenges 2010.

IT budgets approx. 20% lower in 20092010 on previous years level

60 - 80 % of IT budgets are spent for IT operation

Increased economy

IT is less complex in detail,but more complex in the entire landscape

Market standards

Privately used IT is more up-to-datethan IT deployed in enterprises

Energy consumption is on the agenda:

Costs, limitation in DCs, carbon certificates

Innovation

Green ICT


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What marketing flyer tell us:

The answer: Cloud Computing ?

Highly standardized

Configuration instead of CustomizationMarket standards

Evergreening no more highly complex upgradesInnovation

Cloud DCs with PUE < 1,3Green ICT

Reduction of costs:

- Cloud services are less expensive

- Just pay what you use

Cash flow optimization: turning CAPEX into OPEX

Increased economy

Whoever uses a public cloud for the processing of personal data is acting irresponsible

and contrary to the law

Dr. Thilo Weichert, data protection commissioner Schleswig-Holstein


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Cloud Computing for Business.

Services from the private Cloud

Private Cloud is enterprise grade: Fulfillment of all demands.

Enterprise demands

Cost optimization

Speed and flexibility

New business options

+ security

+ Fallback options

+ Integration of legacy IT

+ Data control

+ SLAs

+ Compliance


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Cloud Computing: A Business Model Based on Five Essential

Characteristics.

Service Models

Cloud applications SaaS

Cloud platforms

PaaS

Cloud infrastructures

IaaS On demand selfservices

broad network

accessresource pooling

Rapid elasticity Measured service

Characteristics *

Deployment Models customers

Private Clouds:

Resources and servicesfrom secure sources

Public Clouds:

Resources andServices from theInternet

Hybrid Clouds:

The best of bothworlds

Community Clouds:

Fro special interestgroups

*National Institute of Standards and Technology (NIST)


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Yes, Cloud Computing is important for us!

Expecting it for years: ICT becomes essential Cloud Computing = IT + TC Core Belief Dynamic Net-Centric Sourcing

Driver for development ofT-Systems ICT operations

Driver for development ofT-Systems portfolio

Cloud Sales (IDC)

Scale effect virtual dedicated

2007 2010

SAP

Non-

SAP

80 %40 %

60 %0 %16

Mrd. US$

55,5Mrd. US$

2009 2014

CAGR:

27,4 %

Marketshare

12 %of IT productspending T-Systems follows consequently

the Cloud Computingdevelopment path adapted tobusiness customers needs.

The cloud model will propel ITmarket growth and expansionfor the next 20 years

F. Gens, IDC


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Starting Point 2004, the Story Continues

2007 2008 2009 2010

History of dynamic data center

20062004 . . .

DDC Houston

DDC Sao Paulo

DDC Shanghai

DDC Munich

SAP PinnacleAward

1,000

systems

2,000

systems

4,000systems

90 SAP Hostingcustomer

120 custom.

Run SAP SAP CloudHoster

Fit for DCS

Migration of one theworld's biggest SAPinstallations ontodynamic platform

(240 TB)

1st customer

for DynamicServices

Dynamic Data Centre(DDC) Frankfurt

15 custom.



Cloud Computing and the Service Layers.

Data Centre Infrastructure

Network & Firewall

Physical Servers

Virtualization

Operating Systems

Infrastructure Software

Hosted Application Software

Interconnecting Network

Client Device

People

SaaS

PaaS

IaaS

Existing CloudComputing Offering

New CloudComputing Offering

DynamicServices

forInfrastructure

DynamicServices

for BusinessApplications

Managed byT-Systems

Operated by

T-Systems

Customers influence

Providers influence



New: IaaS from the Private Cloud.

Simple virtualizedhardware fortesting andevaluation

User self service

Configurable bycustomer

Private Cloud

Operated byT-SystemsManaged byT-Systems

secure Premium offer forbusiness criticalpurposes

IncludingOperating System,Backup IntegratedStorage (BIS) andApplicationOperation

Optional:ApplicationManagement

DynamicServices

forInfrastructure

DynamicServices

for BusinessApplications



Powerful arguments in favor of cloud computingfrom T-Systems.

Security

More than 300

security expertsLocation Germany

Vendorindependence

Best fittingsolutions

ICT expertise

Leading provider inthe IT and

TC area

Competence areasystem integration

Consultants,architects,developers

End-to-end SLAs

Reliable andtransparent service

Experience

Private Cloudsince 2004



Dynamic Service for InfrastructureRun your virtual machines in T-Systems managed and hosted data

center under German law.



IaaS from the Private Cloud.Benefit from our Cloud Experience.

Dynamic Services for Infrastructure provides Virtual Servers andStorage in a private cloud environment

Customer Self Service to book resources in a T-Systems Data Center You can use these resources for short term infrastructure requirements

and non-business-critical applications

T-Systems manages the infrastructure, you manage the virtual servers You keep full control and responsibility for the virtual server and the

associated storage

Various predefined Linux-servers available Dynamic Services for Infrastructure are based on a high capacity

infrastructure (in various DCs) T-Systems will use this platform for new hosting offerings with

variable configuration possibilities



IaaS from the Private Cloud.Your Benefits.

Dynamic Services for Infrastructure provides flexible resources tobe managed by your organization - just within minutes

Dynamic Services for Infrastructure gives full control to you There will be a possibility to migrate to other T-Systems cloud-

Offers such as Dynamic Services for Business Applications Replaces CAPEX by OPEX

Long-time experience in Dynamic Services since 2004 Several customers already on the pilot of the Dynamic Services for

Infrastructure since May 2010



T-Systems offering: IaaS Dynamic Services for

Infrastructure. Pricing model and its parameters.

Defined virtual machines with definedCPU power and allocated Memory

Storage for images, snapshot, backups,

Basis for prices

10 predefined virtual machines forvarious scenarios

1 PU = 10.000 tpmC

Configurations

1 2 4 6 8 PUs

RAM (GB)

32

16

8

4

2

1

0,5

e.g. web services e.g. compute node

e.g. SAP testing e.g. database

Platform availability 99,5 % Combined ICT SLA by usage of the

network infrastructure of T-Systems

Service Level

True usage-based pricing on hourly basis.


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Dynamic Services for Infrastructure.

Virtual machines for each demand.

Low-profile servers (e.g. web servers)

High-end servers (e.g. for computing)

Special high RAM servers (e.g. for SAP systems)

Special high PU servers (e.g. for databases)

Reserve platform resources inthe future to get resourceguarantees for plannedextensive usage

Resource control

Standard Linux

Template type

36 GB root partition Storage with NFS

Storage

10 predefined virtual machine resource templates are available for use


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Dynamic Services vs. Dynamic Services for Infrastructure

Layer Dynamic Services for Business Apps Dynamic Services for Infrastructure

OperationsOperating Systems, Applications,

DB and MiddlewareBy customer

Applications,Database &Middleware

Application-, DB and Middleware Plugs Customers software.

Operating Systems Windows Server 2008 R2; SUSE Linux,Redhat Linux; AIX, HP-UX, Solaris

Enterprise Linux & Customer prov. OS

StorageHigh performance NAS incl. Backup (BIS) Support of iSCSI (Block Level Storage)

BIS High Data mirroring in 2 DCs

Block and NFS Storage, RAID protected Customer self-backup

Not available

D/RAppCom High as a basis for D/R

solutions

Customers solution.

NetworkSeparated networks for customer access,

storage and (T-Systems-) Admin

One network for customer access and

storage

DC - Infrastructure Delivery out of the same data centers, including known location in defined countries


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Dynamic Services for Infrastructure.

Advantages in some Areas.

Layer Dynamic Services for Infrastructure Other IaaS

Cloud type Private Cloud Public / Private Cloud

Legal framework Germany / EU USA resp. undefined

DC location Germany Global (without server localization)

End-to-end service yes no

SLA 99,5% (not available in Cloud-Pilot) low

Network integration yes (MPLS, IP-VPN) partly

Security level high low

Price model per order, per use per use


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Cloud ManagerUse the customer self care service

for your virtual machine management


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How to Get it.Sign in, Choose Resources and Get Started.

Manage your clouds

Filter to keep overview of

your clouds

Choose SLA levels

(not available in Cloud-Pilot)

List of all cloudsdirect access / resource

reservation

Resource reservation

available


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Virtual Server - Status

Create new virtual machines

Event Information

Existing virtual servers of

own group

Start, stop , backup virtual

machines

User name

User name

User name

User name

User name

User name

User name

User name

User name

User name

Create Appliances or Deployments.


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Always Informed with Transparent Monitoring.

Cloud status

Summary of costs (as an

example)

Personal data & user

management

Current load

Keep track on messages

Contact to T-Systems

support


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Use Case: Test and Development.

classical

Over-provisioningand outage ofdevelopment

systems

IaaS approach

Higher flexibility

Lower costs Higher acceptance

Top 3 Consuming Departments

Customer Workshops Customer Trainings Customer Demos

215 New SAP Systems$ 15 / SAP System

26 hrs / SAP system

Status: Productive

111 new SAP Systems$ 42 / SAP system

82 hrs / SAP system

Status: Pilot + Ramp up

118 new SAP Systems$ 76 / SAP system

119 hrs / SAP system

Status: Productive + Ramp up


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Why IaaS by T-Systems?

Try our cost-free testing environment

Maximum flexibility for IT resources Available whenever you need them Fast provisioning

Flexibility

Via secure networks Delivery worldwide by German provider and legal framework

Framework

Simple Price Model truly usage based Transparent costs

Price

Simple Migration of VM based servers

Integration into existing contracts possible Upgrade to Dynamic Services (AppCom) possible

Add ons

German private Cloud (Legally assured from German Law) Data Privacy

Experienced in hosting & virtualization since 2004 Several satisfied customers already hosted on T-Systems

Experience


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Selected customers on the Pilot Trial.

Creation of new appliances is less complicated than with Amazon EC2, really nice andeasy to use solution extremely fast start of deployments; easy handling of snapshot tool.

Dr. Ralph Mietzner, University Stuttgart, Institute for Architecture of Application Systems

As many still just talk about Cloud Services on ppt, NSN especially wanted a real andpractical pilot test. NSN was taken positive surprise how fast T-Systems could give NSNaccess to a private cloud, secure but still with ease of use for individual users.

Kenneth Lindstrm, Head of IT Infrastructure Solutions, Nokia Siemens Networks

We are on the pilot since beginning of 2010 using it foremost as a Developer Cloud and atesting environment. Our own developer community and external work force have beenintegrated into the offering and as an R&D unit our requirements on security are on a veryhigh level.Marten Schnherr, T-Labs, Research and Development

The T-Systems IaaS cloud can be used intuitively, permits comfortable installation andstarting of applicances with integrated resource management and includes informativeactivity and status messages

Dr. Thomas Kreye, CFA, Just Software AG


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18 11 2010 25C t P t ti D i S i f I f t t EN

Your Contact to IaaS.

Markus [email protected]

Head of ICT Presales

Dieter [email protected]

VP CS Infrastructure Services

Pirmin [email protected]

Senior Offering Manager

Hartmut [email protected]

VP Marketability ICT

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