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Customer: Tuck School of Business, DartmouthSolution: IntranetTechnology: LiveTiles & Office 365

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Daniel Goss@FYP Students please note that your proposals for the FYP are due on...?Like ▪ View Conversation ▪ September 11 at 2:35pm

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GE Canada President and CEO, Elyse Allan Appointed Member of the Order of Canada

Tuck offers an education as individual as each of its students. Discover the pathways others have taken and begin charting yours today...Read More >>

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Tuck offers an education as individual as each of its students. Discover the pathways others have taken and begin charting yours today. Tuck offers an education as in dividual as each of its students. Discover the pathways others have taken and begin charting...



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Important Documents Project Contacts

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Due DateTask Name

April 15

April 15

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April 15

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Timothy Malcolm

Timothy Malcolm

Timothy Malcolm

Timothy Malcolm

Timothy Malcolm

Timothy Malcolm

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Define scope

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Timothy Malcolm

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Timothy Malcolm

Timothy Malcolm

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1

Challenge

The Tuck School of Business is the graduate business school at Dartmouth College in New Hampshire, United States. One of six Ivy League business schools, Tuck has long been recognized among the leading business schools in the world.

Tuck had an incumbent intranet that had been built in-house and integrated with several other campus systems. The solution was heavily used by necessity, with certain critical services only available via this intranet. Site UX was outdated, and the lack of mobile support was giving rise to an increasing number of issues. A decision had to be made to either shift strategy or reinvest.

Tuck chose to peel back a number of elements on the existing intranet and move to a best-of-breed cloud solution. This gave their project team the opportunity to re-envision the entire experience, and to bring in the full Office 365 productivity set, as well as introducing an enterprise social network.

LiveTiles Case Study: Tuck School of Business

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Solution


Tuck worked with a LiveTiles partner to create a pilot for a future 360° dashboard of activity from a variety of systems used on campus. The solution allowed for customization, so individual users could shape their own view.

LiveTiles Design was chosen by Tuck’s leadership group as their preferred design tool due to its visual style, which they saw as being similar to metro UX. Given their need to surface content from a variety of external services, LiveTiles Design gave Tuck the opportunity to roll out their solution at a lower cost over time.

The new portal offers improved navigation with a comprehensive mega-menu and space for internal branding and marketing information. Data imported from campus systems for a custom SharePoint search center can be surfaced on the portal page for quick viewing. Recent changes in SharePoint team sites can also be made available on LiveTiles Design pages.

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Outcome


The highly-visual solution has been positively received by Tuck’s broad user base. Having the ability to edit section pages ‘on the fly’ has delivered productivity gains to Tuck’s internal IT team, as it enables them to respond to user needs quickly and without seeking external assistance.

Tuck reports that they are beginning to see a range of benefits from the Office 365 tool set that is readily available to users via the LiveTiles Design site. Project goals for improved collaboration among student project teams and school staff using Office 365 are being realized.

“LiveTiles Design allows us to present services in SharePoint without as many compromises on style and branding.” – Geoffrey V. Bronner, Associate Director of Information Technology, Tuck School of Business at Dartmouth

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Top 5 Customer Benefits

1. Flexibility – With the ability to make siteupdates easily, the business team are enjoying newlevels of flexibility.

2. Unified experience – Tuck is able to surfacecontent from multiple services through the LiveTilesinterface.

3. UX – LiveTiles’ tiles and apps offer a modern UXthat is similar to smart phone design.

4. Smooth integration – LiveTiles worksseamlessly inside SharePoint and Office 365. Endusers are not even aware another product is in use.

5. Design evolution – The design of the pilotdashboard has positioned the school to iteratequickly on the look and feel, as lessons are learned.


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