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CUSTOMIZING YOUR GUEST WI-FI NETWORK

Logging in to the portal -------------------------------------------------------------------------------------------- 2

Managing your wireless network ------------------------------------------------------------------------------- 3

Customizing your guest network via splash page ------------------------------------------------------------ 4

Customizing the name of your guest network -------------------------------------------------------------- 4

Creating a profile for your guest captive portal ------------------------------------------------------------- 5

Customizing the profile for your guest captive portal --------------------------------------------------- 5

Configuration ---------------------------------------------------------------------------------------------------------------- 7

1. Anonymous access -------------------------------------------------------------------------------------------- 8

2. Authenticated access ------------------------------------------------------------------------------------------ 9

3. Facebook Wi-Fi access (linked to your company’s Facebook page) -------------------- 11

Customization ------------------------------------------------------------------------------------------------------------- 12

Settings – Terms and Conditions ------------------------------------------------------------------------------ 13

Settings – advertisements ---------------------------------------------------------------------------------------- 14

Localization ------------------------------------------------------------------------------------------------------------- 14

Managing guest accounts and passwords---------------------------------------------------------------- 15

Adding a guest ------------------------------------------------------------------------------------------------------------ 16

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Logging in to the portal To begin, you must log in to the Videotron Wi-Fi Pro cloud-computing portal: https://portal-

ca.central.arubanetworks.com/global_login/login

1. Select the Cloud Canada-1 option;

2. Enter your email address, followed by your Wi-Fi Pro password.

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Managing your wireless network Videotron’s Wi-Fi Pro service allows you to customize and configure your wireless network to

reflect your business. Just follow the steps below:

• Click on Current Applications;

• Select Wireless Management;

• Click on the filter bar located at the top of the page;

• In the Groups section, select Router_Mode.

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Customizing your guest network via splash page • Go to the list of default network profiles and select the Wi-Fi Splash Page profile;

• Hover over the line, then click on the pencil located on the right.

Customizing the name of your guest network You can customize the name of your guest network (ESSID) so that guests and/or

customers are able to easily identify your company’ network.

• In the ESSID field, enter the name of your guest network, then click Save.

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Creating a profile for your guest captive portal

• Click on the Security tab;

• Make sure your homepage type is set to Cloud guest;

• In the guest captive portal profile, choose, create and set a profile name for the guest

page, then click Save;

• Select the Next button located at the bottom of the page to access the following tab;

• Save your settings.

Customizing the profile for your guest captive portal

Videotron’s Wi-Fi Pro solution lets you customize the guest captive portal for your business’

wireless network. You can select the registration type (anonymous, authenticated, social

media, etc.), set restrictions (session duration, network bandwidth, etc.), and create a page

that aligns with your corporate image (logo, background, colours, welcome message and

promotional advertisements).

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• Click on Current Applications;

• Select Guest Access;

• Select Splash Page from the menu on the left;

• Select the previously created Splash Page profile;

• Hover over the line, then click on the pencil located on the right.

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Configuration

You can choose between three (3) types of authentication for guests or customers logging

on to your network:

1) Anonymous

2) Authenticated

3) Via Facebook (linked to your company’s Facebook page)

For each authentication type, the following features are available:

• Choose User authentication succeeded by returning to the original URL or by

using a URL redirect towards your company’s webpage, for example.

• Use Session timeout before guests are redirected to a new guest captive portal.

Available options: in days, hours, or minutes.

• Enable MAC caching, which allows you to store the MAC address of each individual

authenticated device. This will prevent guests from being redirected to a new guest

captive portal once their device leaves the network and returns again later, or if their

device goes into standby mode, turns off, reboots or gets disconnected.

• Simultaneous connections limit, which sets a default limit. You can set the limit to

5 devices per user.

• Daily user limit (which by default, has no limit). You can apply this feature daily in

one of several ways: time mode (hours or minutes) by using the time zone setting,

data volume mode (megabytes or Mb), or by user, session or peripheral device mode

by using the time zone setting.

• Add one or more Whitelist URLs. This makes websites accessible to users without

having to authenticate via the guest captive portal. You can, for example, add your

company’s website to this list.

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1. Anonymous access

This type of access allows for anonymous authentication (no personal username). By

default, the anonymous access mode allows guests to connect to your network simply by

clicking on the Connect button.

You have the option of adding a generic password using the Guest Key feature. You can

then share this password with your guests so they can connect to the network.

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2. Authenticated access

This type of access requires visitors to use a guest account with their own username and

password. You can create usernames and passwords in the Visitors section.

(See section on how to manage guest accounts and passwords.)

You can also opt for Auto registration with an option for Authentication required. This

type of access allows a user to create their own account by providing an email address

or mobile telephone number. The email address or telephone number will then be

verified and the user will receive a password via email or SMS. You can authorize and

activate the Free Wi-Fi minutes for verifying email option, in addition to establishing

how long an automatic registration account remains valid (days, hours, minutes,

unlimited).

You can also configure an authentication method based on Social Logins, i.e.

Facebook, Twitter, etc. To allow the integration of social logins such as Facebook, you

must create a Facebook app and obtain an app ID and secret key. For more information

(in English only) on the subject, go to:

http://help.central.arubanetworks.com/2.4.8/documentation/online_help/content/public_cl

oud/applications/guest_access/social_login_apps.htm#Creating

You can also opt for Sponsored guest access. To do so, you will need to define the

company’s authorized domain name(s). Domain names must correspond to the suffix of

the sponsor’s email address, in addition to being company names and not public domain

names such as gmail, yahoo, etc. To add domain names, just click on the Add icon and

enter the domain name. You can also specify authorized email addresses. If you leave

this field blank, all email addresses corresponding to the list of authorized domains will

be able to sponsor guests. To add other sponsor email addresses, click on Add and

enter the sponsor’s email address.

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3. Facebook Wi-Fi access (linked to your company’s Facebook page)

This type of access allows users to connect to the network via Facebook’s free Wi-Fi

service. Facebook Wi-Fi access allows you to link your network to a company’s

Facebook page, allowing guest users to connect to the network using their Facebook

login information.

If your company’s Facebook page is configured, your browser will redirect users to it

when they attempt to connect to the Internet. Users will be able to connect using their

Facebook login information and access Internet for free, or ignore the registration prompt

and continue.

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Customization

The following options are available for customizing the visual elements of your guest captive

portal landing page:

• Change the background colour using the colour palette;

• Change the colour of the buttons using the colour palette;

• Change the font colour using the colour palette;

• Insert a logo (upload a file);

• Insert a background image (upload a file).

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Settings – Terms and Conditions

You can add text to your guest network’s general conditions of use. That way, guests will

have to accept said conditions before being able to log on to the guest Wi-F network. The

following options are available when it comes to customizing these settings:

• Terms and conditions (enter desired text)

• Display the “I accept” box (yes/no)

• Display the terms and conditions option (when box is displayed)

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Settings – advertisements

If you wish to display advertisements on your homepage, you can enter the ad’s target URL

in the publication URL. If you simply want to insert an ad image, click on Browse and upload

the image of your choice.

Localization

There are optional fields where you can translate the headings and text (the titles of CTAs,

login options, pages, conditions, etc.) of your guest portal. This option is available for the

following sections:

• Log in section

• Registration section

• Authentication section

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Managing guest accounts and passwords

On the portal management page, the Guest access section has a Visitors tab that lets you

see all active guest sessions and manage guest accounts via a guest captive portal

homepage. From here, you can establish the active duration for each account, better

manage accesses, and limit usage if need be.

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Adding a guest

• Enter the unique name to identify the guest;

• Enter the guest’s company name (optional);

• Enter the guest’s email address (optional);

• Enter the guest’s telephone number (optional);

• Generate an automatic password or manually create one;

• Choose the account’s active duration: in days, hours, minutes or unlimited;

• Click on Activate;

• Click on Save or Save and Print.