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    CleanUrban

    Transport forEurope

    c u t e

    D E T A I L E D S U M M A R Y

    O F A C H I E V E M E N T SA HydrogenFuel CellBus Project

    in Europe2001 2006

    Vision,TeamworkandTechnology

    The CUTEProject

    is co-financed

    by the European

    Union

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    c o n t e n t s preface: vision, technology and teamwork

    Preface 3

    1. About the Project and About Hydrogen 8

    1.1 About the Project 8

    1.2 About Hydrogen 10

    1.3 List of Systems and Technologies being tested in the CUTE Project 12

    2. Infrastructure: Technology, Operations, Quality and Safet 14

    2.1 Hydrogen Supply Pathways in CUTE, ECTOS and STEP 14

    2.1.1 Refuelling Station Technology 16

    2.1.2 On-site Water Electrolysis 21

    2.1.3 On-site Steam Reforming 26

    2.1.4 External hydrogen Supply 30

    2.2 Hydrogen Infrastructure Operations: Results and Lessons Learnt 32

    2.3 Quality and Safety: Results and Lessons Learnt 42

    3. Bus Operations: Technology, Maintenance, Operations 48

    3.1 Fuel Cell Bus Technology 48

    3.2 Fuel Cell Bus Technology: Maintenance Requirements 60

    3.3 Operation of Fuel Cell Buses: Results and Lessons Learnt 63

    4. Environmental and Economic Impact of the Fuel Cell Bus Trial 77

    4.1 Environmental Impact of Fuel Cell Bus Trial: Results and Lessons Learnt 77

    4.2 Economic Impact of Fuel Cell Bus Trial: Results and Lessons Learnt 81

    5. Communications in the Fuel Cell Bus Trial 855.1 Dissemination Activities: Influencing Opinion 85

    5.2 Training and Education: The Human Side of the CUTE Project 91

    6. Summary and Future Steps 95

    6.1 What did we learn from CUTE: A Summary 95

    6.2 Future Steps 103

    7. Project Partners and Contact Information 104

    Contents The Contribution of CUTE to Clean Transport Energy:Vision, Technology and Teamwork

    The Commissions Green Paper AEuropean Strategy for Sustainable,

    Competitive and Secure Energy fromMarch 2006 identifies hydrogen andfuel cells among the portfolio of tech-nologies that could address our energyproblems. The Green Paper advocatesinvesting in hydrogen and fuel cellsdevelopment and deployment. It callsfor large-scale, integrated actions with

    the necessary critical mass, mobilisingprivate business, Member States andthe Commission in public-private part-

    nerships. The experience, projects andoutput of the industry-led EuropeanHydrogen and Fuel Cell TechnologyPlatform should be taken as firstbuilding blocks for such actions.

    The European Union embarked in2001 on the most ambitious demon-stration project worldwide on hydro-gen and fuel cells: CUTE (Clean UrbanTransport for Europe). The optimalcombination of a forward-lookingvision, cutting edge technology andcommitted teamwork has led to thesuccess of CUTE.

    Currently our road transport systemsfuels are diesel and petrol. These fuelsare produced mostly from importedoil, and when burned in buses, trucksor cars, they produce emissions ofgreenhouse gases and air pollutants.The ever-increasing demand for trans-port brings as a consequence moredependence on external supplies of

    ReneVandenBurg00

    Fuel Cell Bus: Amsterdam Barcelona

    TMB

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    preface: vision, technology and teamwork preface: vision, technology and teamwork

    oil, and leads to more emissions thatprovoke climate change and healthproblems.

    The vision pursued by CUTE is todevelop a totally clean transportsystem for cities, without reducingmodern society mobility standards.In particular, CUTE aims to achievethis vision by replacing diesel andpetrol with hydrogen and combustionengines with fuel cells. Hydrogen andfuel cells can introduce a paradigmshift away from the transport sectorsaddiction to oil. They are at the hear tof a zero emissions transport systemthat would de-couple mobility fromclimate change and air quality con-cerns.

    However, to achieve the commerciali-sation of hydrogen and fuel cells fortransport we will have to climb asteep uphill path solving technologi-cal, economic and public acceptancechallenges.

    These challenges include: producing hydrogen economically

    and with minimal or no negativeenvironmental impact

    handling hydrogen safely storing sufficient energy to achieve

    the required vehicle range, and making fuel cells competitive in

    terms of cost and reliability in com-parison with the traditional com-bustion engine.

    Against this background of very excit-ing technical potential and signifi-cant challenges the European Union,through CUTE, has provided answersto some fundamental questions:

    Is it possible to build hydrogen fuel

    cell buses in series production, and get

    them on the road to deliver regular pub -

    lic transport services? Hydrogen fuelcell buses were produced in a normalproduction plant: twenty-seven forCUTE; and another nine for the ECTOSproject in Iceland, STEP in Western

    Australia and the hydrogen fuel cellbus project in Beijing, China. Thesebuses have been certified to oper-ate in urban public transport servicesin Amsterdam, Barcelona, Hamburg,London, Luxembourg, Madrid, Porto,Stockholm and Stuttgart, as well as inReykjavik, Perth and Beijing. The buseshave operated quietly for more thanone million kilometers over a two-year period and they have transportedmore than four million European pas-

    sengers, producing only some steamas tail-pipe emission.

    Is it possible to build hydrogen supply

    infrastructure to fuel buses, mostly

    based on renewable energy sources?

    Nine fuelling stations were construct-ed in the nine cities. Each fuellingstation has refuelled the local fleet ofthree buses with hydrogen at 350 bars,delivering between 100 and 200 kgof hydrogen everyday. Hydrogen wasproduced both centrally and on-site(through natural gas reforming, or

    water electrolysis). More than 56 % ofthe hydrogen produced on-site camefrom renewable sources.

    Would the hydrogen fuel cell buses

    and the hydrogen supply infrastruc-

    ture achieve availability rates compa-

    rable with alternative technologies?

    Over the two-year trial the total sys-tem availability (bus + infrastructure)reached a rate of around 80 %. Thisavailability, while being lower thanthat of a comparable diesel or CNGbus fleet, shows that the technology isworkable. And even more importantly,through the trial we have learnt howto improve availability.

    Would drivers, technicians and the gen-

    eral public accept these new technolo-

    gies? Many drivers tested the busesand they were highly satisfied. Manytechnicians developed the necessaryskills to maintain the buses and thefuelling stations without any majorproblem. Millions of European citi-

    Vattenfall/Ho

    chbahn00

    EMT

    STCP,00

    TransportforLondon(TfL)

    Fuel Cell Bus: Hamburg London Luxembourg Refuelling Station Madrid Porto H2Bus

    PLANET00

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    preface: vision, technology and teamwork preface: vision, technology and teamwork

    zens have experienced this new formof clean mobility and they like it.Some passengers were even preparedto wait for the next bus if they knewit was one of the silent and non-pol-luting hydrogen buses.

    Is it safe to use hydrogen as a fuel? Nota single hydrogen related accidenthas occurred over the two-year dem-onstration period. Hazards related tohydrogen are simply different fromthose related to other fuels and theycan be managed.

    CUTE has moved the state of the artin hydrogen and fuel cell technologiesfor transport a significant step for-ward. It has put the European indus-try, cities, and researchers amongstthe global leaders in production andoperation of hydrogen fuel cells buses,as well as in hydrogen production anddistribution.

    However, CUTE has only been possiblethanks to an unprecedented Europeanalliance involving the automobile andenergy industry, a group of pioneer-ing cities, a group of university andresearch centres, and the EuropeanCommission. This large but well-struc-tured partnership has gathered thenecessary skills, resources and individ-uals that made possible the executionof the project. Outstanding teamworkhas been key to its success.

    CUTE has become the flagship proj-ect of the European Hydrogen andFuel Cell Technology Platform and hasbeen recognised at a global level bythe International Partnership for theHydrogen Economy.

    The CUTE results presented in thissummary of achievements are self-explanatory. CUTE has providedunparalleled visibility for hydrogenand helped establish its credibility asan alternative to petrol and diesel. Atthe same time CUTE has raised newquestions and challenges. After CUTEthe questions are no longer how andif, but WHEN will this technology beready; and WHAT needs to be done torender performance and costs morecompetitive?

    The European Union has now em-barked on a series of further demon-stration projects grouped under theinitiative Hydrogen for Transport.Around 200 hydrogen-powered vehi-cles will be demonstrated over thenext three years. The aim is to improvevehicle efficiency and infrastructurereliability, to facilitate the under-

    standing of our citizens and our deci-sion makers regarding hydrogen, andto prepare even larger demonstrationprojects necessary to bridge the gapbetween the future state of technol-ogy and the market.

    The conclusion of CUTE surely marksa milestone in the history of cleantransport energy technology andopens the way to a new era of sus-tainable transport systems.

    MikaelRohr00

    Fuel Cell Bus: Stockholm Stuttgart Perth Reykjavik Beijing

    DaimlerChrysler00

    SSB00

    STEPProject:www.dpi.wa.gov.au

    INE

    EC00

    Matthias Ruete,Director General for Energy andTransport, European Commission

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    about the project and about hydrogen1.

    About the Project

    about the project and about hydrogen1.

    1.1

    There are different types of fuel cells the proton exchange membrane (PEM)fuel cells used in the CUTE trial oper-ated in the following way: hydrogen is fed to the anode where

    a catalyst separates the negatively-

    charged electrons in the hydrogenfrom the positively-charged protons

    protons move through the mem-brane to the cathode

    the electrons from the anode sideof the cells cannot pass throughthe membrane to the positively-charged cathode. They travel via anelectrical circuit to reach the otherside of the cell. This process pro-duces the electrical current

    At the cathode, oxygen from the aircombines with electrons and pro-tons to produce water and heat.

    To generate enough power to drivea bus, 1.920 fuel cells are connectedto each other and built up into twostacks.

    About Fuel Cell Buses

    The fuel cell buses are equipped withnine tanks which together hold 44 kgof gaseous, compressed hydrogen.These feed into two fuel cell moduleswhich provide more than 250 kW ofelectrical power and deliver perfor-mance levels in terms of accelerationthat are comparable to standard die-sel engines. The fuel cell system andadditional equipment are located onthe roof of the bus.

    In order to have maximum reliabil-ity, standard bus components suchas automatic transmission, gearboxand some auxiliary components wereused as much as possible. The busesare equipped with a central tractionsystem located at the left hand side inthe rear of the bus. All major auxiliarycomponents are driven by a kind ofgear box, which has been especiallydesigned for the fuel cell buses andwhich is located next to the centralengine.

    The fuel cell buses are based on alow-floor bus concept and equippedwith two or three double doors tofacilitate the best possible passengermovement.

    Hydrogen gasH

    C

    OxygenO

    C

    Electric motor

    Electrons

    Electrolyte(polymer

    membrane)

    Platinum catalyst

    Wasteheat

    Wasteheat

    WaterAt anode:H

    C 2H++ 2 electrons

    At cathode:1/2 O

    C+ 2H++ 2 electrons H

    CO

    CATHODEA

    NODE

    +

    H+

    (Hydrogen ions)

    Technical Drawing of Fuel cell Citaro bus

    How a Fuel cell works

    Gas cylinders (H2)

    Fuel Cell-Supplyunit

    Automatic transmission

    Central electric engine

    Fuel Cell-Stacks

    Fuel Cell-Cooling units

    Air condition

    Auxiliaries

    www.sustainability.dpc.wa.gov.au

    CUTE Brochure 00, p.

    What did the CUTE Project set out to

    achieve?

    The European Commission in conjunc-tion with its many partners set out todevelop and demonstrate an emis-sion-free and low-noise transport sys-

    tem that in the longer term would: reduce the global greenhouse effect

    in line with the Kyoto protocol improve air quality and quality of

    life in densely populated areas conserve fossil fuel resources increase public knowledge and

    acceptance of fuel cell technologyand hydrogen as an energy source

    build a strong foundation for regu-lation and certification of the tech-nology.

    Through the project the Commissionalso intended to: strengthen the competitiveness of

    European industry in the strategi-cally important areas of hydrogenprocessing, fuel cell and mobilitytechnology

    demonstrate to European societythe relevance of such innovativetechnology to their everyday con-cerns such as improved employ-ment, human health, environmen-tal protection and quality of life.

    What did the CUTE Project do?

    Between 2003 2005, twenty seveninnovative, hydrogen-powered, fuelcell buses were built and placed inthe public transport fleets of nineEuropean cities, in seven different

    countries. At the same time originaland leading edge hydrogen produc-tion, refuelling and support systemswere also constructed. The buseswere placed on normal public trans-port routes and data collected against

    a range of performance measuresincluding reliability, economy, safetyand public acceptance. Life cycle anal-ysis of emissions and costs were alsoundertaken.

    About Hydrogen and Fuel Cells

    Hydrogen is the most abundant ele-ment on earth although it is rarelyfound in its energy rich molecularstate H2. It is an energy carrier thatcan be derived from a wide rangeof energy sources, both fossil andrenewable. The project explored awide range of pathways to producehydrogen as a transport fuel for fuelcell vehicles including steam reform-ing, water electrolysis and centrallyproduced hydrogen as a by-productof other processes. Gaseous hydrogenwas selected for use because it is cur-rently cheaper, easier to handle dur-ing the refuelling process and morebroadly available than liquid hydro-gen. Hydrogens key advantage overelectricity is that it can be storedrather e asily.

    A fuel cell uses hydrogen and oxygento create electricity by an electro-chemical process. A single fuel cellconsists of an electrolyte sandwichedbetween an anode and a cathode.

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    10 11

    Background information on

    Hydrogen (H2)

    Properties and Application

    Hydrogen has been used as an indus-trial gas for more than 100 years. In2000, the world production and use

    of hydrogen was estimated around500 billion Nm3(normal cubic metres,cf. table), about 60 billion Nm3 ofthis by the European Union (EU-15).Most of these quantities are captiveproduced in bulk amounts for imme-diate consumption on site, mainly inchemical and petrochemical plants.On the other hand, road transport bytruck to smaller customers is also aneveryday business with proven codesof practice.

    Due to its low volumetric energy den-sity, hydrogen is stored and transport-ed as a compressed gas (CGH2) or inliquefied state (LH2) at about - 253C.Hydrogens low boiling point makesliquefaction very energy intensive.

    Comparison of hydrogen

    and diesel energy densities

    The energy content of is equivalent to

    1 Nm3of gaseous hydrogen 0.30 l of diesel

    1 litre of liquid hydrogen 0.24 l of diesel

    1 kg of hydrogen 2.79 kg of diesel

    Based on www.dwv-info.de

    Most of the hydrogen is used as a rawmaterial for the production of a widerange of substances (i. e. for non-ener-getic purposes). This is mainly ammo-nia and methanol synthesis, but alsoiron and steel production, treatmentof edible oils and fats, glass and elec-tronics industry etc.

    The main indirect energetic applica-tion of hydrogen is the petrochemi-cal hydration of (conventional) fuels.The introduction of low-sulphur fuels,driven by regulations in North Americaand Europe (e. g. Clean Air Act andAuto Oil Program), has lead to a risinghydrogen demand in this field.

    The direct use of hydrogen for ener-gy purposes is mainly for power andheat generation. Today this sectoronly plays a minor role. This is likelyto change over the coming decadeswhen hydrogen may become an ener-gy carrier as important as electricityin a hydrogen economy.

    Production Pathways

    Hydrogen is not only used for a largevariety of purposes but can also begenerated from a wide range of sourc-es. Today, these are typically fossilhydrocarbons like natural gas, min-

    eral oil and coal. Technical methodsinclude steam reforming, partial oxi-dation, cracking & other petrochemi-cal processes. But also biomass (non-fossil hydrocarbons) or waste can begasified for hydrogen production.

    When hydrogen is derived from elec-tricity, it is pivotal that the primaryenergy comes from renewable sourc-es. Otherwise it is hardly possibleto achieve an overall environmentalbenefit along the entire supply chain(from well to wheel) in terms of pol-lutants and greenhouse gas emissionscompared to conventional energy sup-ply. In future, renewable electricity islikely to be generated large scale, forexample at offshore wind farms andsolar power plants. Hydrogen basedon renewable sources (including bio-mass/biogas) is frequently labelled asgreen hydrogen.

    On the other hand, hydrogen oftenemerges as a by-product from indus-trial processes where no real usecan be made of it. It will either beemployed for heating, thus not usingits full potential, or it is even flaredor vented. Instead it could be mar-keted to third parties like the trans-port sector. Surplus hydrogen fromindustry can thus service initial fuelcell applications filling the gap untilgreen hydrogen becomes available insignificant volumes. It is estimatedthat more than 2 % of the total annualEU-15 production comprises surplushydrogen, resulting in more than 1 bil-lion Nm3(about 90 million kg).

    Energy Sources

    for Hydrogen

    Generation,

    Estimated Shares

    in World-Wide

    Production of about

    00 billion N m3

    (ca. billion kg)

    InternationalGas Union, 000

    48 %

    Natural Gas

    30 %

    Mineral Oil

    18 %Coal4 %

    Electricity

    Hydrogen properties

    Volumetric Gravimetric

    gaseous liquid

    Lower heating value 3.00 kWh/Nm3 2.36 kWh/l LH2 33.33 kWh/kg

    Higher heating value 3.54 kWh/Nm3 2.79 kWh/l LH2 39.41 kWh/kg

    Density 0.09 kg/Nm3 70.79 kg/m3

    Boiling point (at 1.013 bar abs) -252.76 C / 20.39 K

    1 Nm3 stands for one normal cubic metre and is defined as a gas amount of one geometric cubic metreat 0C and 1.013 bar absolute pressure.

    Based on www.hdata.de

    about the project and about hydrogen1.

    Direct Energetic Usage + Unknown

    40 %Indirect Energetic

    Usage

    Hydrogen Application

    in EU-1,

    Estimated Shares of

    about 0 billion Nm3

    Based onZittel/Niebauer:Identificationof HydrogenBy-Product Sourcesin the European Union,Ottobrunn 1

    55 %

    Non-EnergeticPurposes

    5 %

    About Hydrogen

    about the project and about hydrogen1.

    1.2

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    1 1

    about the project and about hydrogen1.

    List of Systems and Technologiestested in the CUTE Project

    about the project and about hydrogen1.

    1.3

    Infrastructure related

    Small scale on site H2productionunits

    Natural gas steam reformer Water Electrolyser Feedstock preparation systems Natural gas desulphurisation unit Tap water demineralisation unit Hydrogen purification systems De-oxo drier Pressure swing adsorptionHydrogen compressors Slow running unlubricated piston

    compressors Membrane compressors

    Hydrogen Storage systems 3 bench decanting system medium pressure/booster system Hydrogen dispenser Filling nozzle H2filling hose H2flow meter

    The CUTE project was set up to testdifferent methods of hydrogen pro-duction, compression and dispens-ing. In terms of vehicle technology,the CUTE project tested a purposedesigned engine for buses. A list of

    system and technologies tested ispresented below.

    TransportforLondon,00

    Fuel Cell Bus and Refuelling Station: London

    Fuel cell propulsion related

    H2storage system (350 bar) H2refuelling coupling/port H2high pressure valves/regulatorsHydrogen/Air compressors Filters Water/glycol fuel cell cooling

    system including hydraulicallydriven fans

    Freeze protection system Fuel cell stacks DC/AC Inverter Auxiliary gear case Electric engine Safety valves/pressure regulators Cabin heater resistor

    Maintenance Related

    Ventilation system Hydrogen sensors Electrical grounding Spark proof tools Walkways for bus top work Safety procedures for H2filling

    station and fuel cell bus both foroperation and maintenance as wellas emergency situations

    Inside of the Steam Reformer Container in Madrid

    IigoSabater,00

    GVB,00

    Roof mounted fuel cell stacks and cooling unit

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    1 1

    cryo pumprefinery liquefaction liquid H2 storage

    Amsterdam GV B, DMB, Shell, Hoek Loos, NuonBarcelona TM B, B P, LindeHamburg Norsk Hydro ElectrolysersStockholm SL, Busslink, MF, Fo r tum,Re ykjavik (ECT INE, Straeto, Shell, Hyd ro

    Luxembourg AVL, FLEAA, Shell, Air LiquidePo rto STCP, BP, LindePe rth (STEP) DPI, B P,Path Tr ansit, BOC, Linde

    hydraulic/piston

    diaphragm

    natural gas

    wind

    solar

    hydro

    steam reformer

    electricity

    co mpression

    co nventional power station(coal, gas, nuclear, oil)

    hydrogen dispenser

    Madrid EMT, Repsol, Gas Natural, Air Liquide, Carbotech;supplementary external supply

    Stuttgart SSB, EnBW, Mahler

    purification

    chemical plantLondon London Bus, First Group, BP, BOC

    re newableresources

    compression

    bus workshopfo r maintenanceevaporation

    biomass

    geothermal

    booster

    gaseous H2 storage

    (used in Amsterdam, Barcelona, Madrid,Po rto, Stockholm and Stuttgar t)

    purifi-cation

    electrolysis

    electrolysis

    non-renewableresources

    co mpression

    Hochbahn, Vattenfall, BP,

    BP PLANET Vattenfall

    Hydrogenics

    Reykjavik (ECTOS)

    Perth (STEP)

    Partners

    Co-ordinators

    H2Infrastructure

    i n f r a s t r u c t u r e : t e c h n o l o g y2.i n f r a s t r u c t u r e : t e c h n o l o g y2.

    Hydrogen Supply Pathways in CUTE, ECTOS and STEP

    Cities

    On-SiteWaterElectrolysis

    ExternalSupply

    On-Site

    Steam

    Reforming

    2.1

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    1 1

    2. i n f r a s t r u c t u r e : t e c h n o l o g y

    Characteristics of the CUTE filling stations

    Hydrogenproductionpath

    Technologyturn-keysupplier

    Compressor

    type

    CompressorratedcapacityinN

    m3

    /h

    Compressorm

    anufacturer

    Storagesizeinkghydrogen

    Refuelling

    type

    Dispensersupplier

    Max.fillingtim

    einmin

    Intervalbetween2busesinmin

    Amsterdam

    Barcelona

    Hamburg

    London

    Luxembourg

    Madrid

    Porto

    Stockholm

    Stuttgart

    0

    before 3rdbus: 60(or slower refuel-ling of 3rdbus)

    0 2)

    0

    0

    0

    before 3rdbus: 20(or slower refuel-ling of 3rdbus)

    0 3)

    0

    15

    20

    < 10

    30

    10

    1015

    1215

    2035

    < 15

    Linde

    Linde

    Brochier

    FuelingTechnologieInc.

    Air Liquide

    Air Liquide

    Linde

    FuelingTechnologieInc.

    Brochier

    overflow+ booster

    overflow+ booster

    overflow

    vapourisation ofpressurised LH2

    overflow

    booster

    overflow+ booster

    overflow+ booster

    overflow+ booster

    490

    170

    400

    3,200

    500

    360

    172

    95

    282

    Linde

    Linde

    Hofer

    ACD Cryo

    BurtonCorblin

    PDCMachinesInc.

    Linde

    PDCandHydroPac

    IdroMeccanica

    300

    300

    62

    900

    60

    50 and2,400

    300

    525

    100 and5,380

    hydraulic

    hydraulic

    diaphragm

    cryogenicpump

    diaphragm

    diaphragm(two)

    hydraulic

    1 membrane,1 hydraulic

    hydraulic(two)

    Hoek Loos

    Linde

    Norsk HydroElectrolysers

    BOC

    Air Liquide

    Air Liquide

    Linde

    HydrogenicsSystems

    Mahler IGS

    electrolysis

    electrolysis

    electrolysis

    external 1)

    external

    steamreformer +external

    external

    electrolysis

    steamreformer

    Madrid Dispenser

    EMT,00

    1)London: details for storage of liquid hydrogen given, as in operation from May 2005 in Hornchurch.2)Hamburg: up to 120 min when taking in maximum capacity.3)Stockholm: interval between second and third bus 8 hours due to limited storage size.

    i n f r a s t r u c t u r e : t e c h n o l o g y2.

    2.1.1 Refuelling Station Technology

    The volumetric energy density of hydro-gen gas under ambient conditions ismuch lower than that of gasoline ordiesel (cf. section 1.2). Hydrogen is there-fore compressed in order to reducethe size of the filling station storage,to keep space requirements onboardthe vehicle at a reasonable level, andto ensure enough range for daily busoperation. This is not entirely new asit also applies to natural gas, but thevolumetric energy density of hydro-gen compared to methane the mostimportant constituent of natural gas is more than three times lower. Onesolution for compensating this disad-vantage is to move to higher onboardgas pressures, from 200 bar (standardtechnology for mobile applications sofar, both hydrogen and natural gas)to 350 bar, and most likely 700 bar inthe future. CUTE is the first major trial

    which follows this 350 bar concept,requiring a technology step for therefuelling infrastructure.The main components of a filling sta-tion for compressed gaseous hydro-gen (CGH2) storage and dispensing are

    compressor (one or more, cf. below),storage vessels and dispenser withfilling nozzle.

    Liquid hydrogen (LH2) performs aboutas well as natural gas at 200 barregarding volumetric energy density,even when considering the volumefor the insulation of the cryogenictank. Liquid hydrogen storage canbe employed both at stations andin vehicles. One of the CUTE cities,London, will demonstrate externalsupply of LH2 and its storage on siteat the station. Liquid onboard storageis not realised in CUTE as buses havesufficient room on the roof to accom-modate enough 350 bar pressure ves-sels to enable the desired range.The main components for a fillingstation for CGH2 dispensing with LH2storage are cryogenic vessel, cryogen-ic pump for pressurising the liquid,vaporiser and dispenser.

    Other equipment at both types of sta-tion is, for example, hydrogen sensorsand other safety equipment, depend-ing on local or country-specific stan-dards (e.g. flame detectors, sprinklerinstallations etc.).

    BP,00

    Barcelona

    Filling Station

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    1 1

    2. i n f r a s t r u c t u r e : t e c h n o l o g y

    Compression and Storage Concepts

    Overflow Filling

    The rated pressure of the station stor-age is higher than the one of the vehi-cle tank after refuelling. Refuellingis simply achieved by gas overflowfrom the station into the vehicle ves-sels and pressure levelling betweenthe two. This is optimised by dividingthe storage into several banks thatare consecutively connected to thevehicles tank where only the last bankhas to be charged with a pressureabove the final vehicle tank level. Acompressor will only be needed to re-charge the storage of the station butis not involved in the refuelling.

    Booster Filling

    The station storage has a rated pres-sure below that of the vehicle tank,so pressure downstream the stationvessels must be sufficiently enhancedin order to fully charge the vehicle.This requires a booster compressorwith a rated inlet pressure high above

    ambient conditions which will beworking during refuelling. A secondcompressor may be required torecharge the storage of the station,depending on the characteristics ofhydrogen supply.

    These were only the principle solu-tions and had numerous variants. Forexample, a two-step system may berealised with step one using a pressuredifferential and in step two the fillingis completed by means of a booster(denoted as overflow + booster inthe above table). And for the case ofcompressor failure, by-passes shouldenable at least a partial vehicle tankfilling.

    In the case of liquid hydrogen storageand gaseous refuelling, the liquid canbe pressurised upstream the vaporiserusing a cryogenic pump. No compres-sor for the gas phase will be requiredand refuelling is achieved by overflowfilling.

    Overflowfillingsystem

    Boosterfillingsystem

    high pressurestorage

    compressor high pressurestorage

    compressor 1

    compressor 2(booster)

    > 350 bar < 350 bar

    dispenser dispenser

    The Two Options

    for Gaseous

    Hydrogen

    Refuelling

    2. i n f r a s t r u c t u r e : t e c h n o l o g y

    General Requirements

    Key requirements for the CUTE hydro-gen filling stations were: A turn-key solution from only one

    supplier per site (including on-sitehydrogen generation, if applicable)

    Compact, modular units and com-ponents that can easily be integrat-ed into existing facilities, namelya bus depot, not interfering withday-to-day business there

    Pre-assembled, skid-mounted deli-very of the plant

    Small footprint A full-service and maintenance

    contract with short response timesfrom the turn-key supplier

    Automatic operation and 24 hourssurveillance possible (both by sup-plier and operator)

    Simple handling of the refuellingprocess

    Refuelling time per bus not morethan 30 minutes

    Refuelling of the 3 buses feasiblewithout or with only a short interval

    Hydrogen quality not affected alongthe chain from on-site productionor trailer feed-in, respectively, to therefuelling nozzle

    In case of on-site generation, thepossibility to produce at part loadduring periods of reduced demand

    Details varied from site to site anddeviated partly from the above list.For example, the hydrogen storagesize may have been limited to a cer-tain value by the approving authoritydue to the vicinity of other specificinstallations in the depot or due tonearby residential houses. In case ofa small storage, the interval betweentwo bus fillings may be several hours,until, for example, the on-site unithas produced enough gas to refuelanother vehicle.

    HEW/Hochbahn,00

    Hydrogen Storage Banks

    at the Hamburg Station

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    0 1

    2. i n f r a s t r u c t u r e : t e c h n o l o g y

    The Electrolysis Process

    In the water electrolysis processthe hydrogen is produced by electro-chemically splitting water molecules(H2O) into their constituents hydro-gen (H2) and oxygen (O2). The decom-

    position of water takes place in a so-called electrolysis cell and consists oftwo partial reactions that take placeat two electrodes. The electrodes areplaced in an ion-conducting electro-lyte (usually an aqueous alkaline solu-tion with 30 % potassium hydroxideKOH). Gaseous hydrogen is producedat the negative electrode (cathode)and oxygen at the positive electrode(anode). The necessary exchange ofcharge occurs through the flow ofOH-ions in the electrolyte and current(electrons) in the electric circuit. Inorder to prevent a mixing of the prod -uct gases, the two reaction areas areseparated by a gas-tight, ion-conduct-ing diaphragm membrane. Energy forthe water splitting is supplied in theform of electricit y.

    To achieve the desired productioncapacity, numerous cells are connect-ed in series forming a module. Largersystems can be realised by adding upseveral modules.

    Two types of electrolysers are common,atmospheric and pressurised units. Anadvantage of the atmospheric elec-trolyser, working at ambient pressure,is its lower energy consumption butthe required space for the unit is rela-tively high. Pressurised electrolysersdeliver hydrogen up to 30 bar. Thisreduces energy demand for compres-sion and may even make compressorstages redundant. Today, atmosphericelectrolysers with capacities of up to500 Nm3/h and pressurised units witha capacity range of 1 120 Nm3/h arestandard products.

    Anode Cathode

    Diaphragm

    +

    O2 H2

    e-

    H2O/

    KOHH2O/KOH

    OH-

    Schematic of Water Electrolysis

    BasedonNorskHydroElectrolysers

    Electrolyser Module

    Hydrogenics Europe,00

    Anode:

    Cathode:

    Overall cell reaction:

    2 OH- 12O2+ H2O + 2 e-

    2 H2O + 2 e- H2+ 2 OH-

    H2O H2+

    12O2

    2.1.2 On-site Water Electrolysis

    2. i n f r a s t r u c t u r e : t e c h n o l o g y

    Refuelling Process

    The vehicle must first be grounded toprevent electrostatic charging thatcould induce ignition of leaked hydro-gen. Next, the nozzle has to be fixedto the connector of the vehicle in agas-tight manner.

    The filling station does not know thestatus of the vehicle tank at the begin-ning of the fill regarding pressure(equivalent to the gas remainder andits temperature). Therefore, a samplevolume is first injected into the vehi-cle tank and pressure response evalu-ated by the station control. For defin-ing the individual refuelling process,it has also to be taken into accountthat hydrogen, like most gases, heatsup when being compressed. So while

    pressure in the vehicle tank increases,the temperature will also raise whichin turn will affect the tank pressure.

    Thus, at completion of the fill, thetank will not necessarily display 350

    bar at 15C but both values may behigher, within defined boundaries(e. g. temperature up to 85C). Thishas to be accounted for by the stationcontrol algorithms. Details depend on,for example, ambient temperatureand whether or not the gas is cooledupstream the nozzle while refuelling.

    The refuelling process is interruptedseveral times in order to inject furthersample volumes. Subsequent stepsof filling process rely on adjustmentsbased on the most recent pressureresponse, in order not to exceed pres-sure and temperature limits. In partic-ular it has to be assured that aftercompletion of refuelling and aftertemperature equalisation betweenvehicle tank and environment, pres-sure does not exceed 350 bar anymore. The refuelling process usuallytakes about 15 (max. 30) minutes,depending on the initial fuel level andrefuelling control strategy.

    Bus during Refuelling in Luxembourg

    PLANET,00

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    State-of-the-art electrolysers can beswitched on and off in minutes. Theyare thus capable of using off-peakelectricity with lower tariffs from thegrid and even intermittent renewableenergy sources such as wind or solar

    power.

    A hydrogen-powered vehicle will onlycontribute to CO2-emission reductionif clean sources for the energy supplyare used. This is why the cities thatemploy an electrolyser for on-sitehydrogen production base their ener-gy supply partly or fully on renewableresources (see design values table fordetails).

    Water may be supplied from the tap.The electrolyser needs pure water, anda feed water treatment system is in-stalled. About 1 litre of water is required

    to produce 1 Nm3or 0.09 kg hydrogen.

    The elevated pressure of 10 15 barreduces the energy demand for com-pression, the size of the electrolyser,and the size and costs of the com-pressor.

    The electrolyser units include themain components: transformer, rec-tifier, water purifier, lye handlingsystem (cooling and pump), dryer,deoxidiser, compressor and storage.As the buses require a gas qualitybetter than 99.999 % purification isneeded. The only impurities directfrom the electrolyser are oxygen andwater vapour. Vapour is removed bythe dryer and oxygen by the deoxidis-er. After purification the hydrogen iscompressed and stored. The producedoxygen could also be dried and puri-fied for use in other applications. Atthe CUTE sites, the oxygen is releasedinto the air only.

    Electrolyser Unit

    in Reykjavik

    (ECTOS Project)

    Control Panel

    Cooling Unit

    Electrolyser

    Module

    Feed Water Treatment

    H2Drier & Deoxidizer

    Water Purifier

    Transformer

    Gas/Lye Separator

    Hydro,00

    i n f r a s t r u c t u r e : t e c h n o l o g y2.

    HydrogenicsEurope,00

    Electrolysis Units in the CUTE Project

    A hydrogen demand below 100 Nm3/hand the aspects of reduced spacedemand and lower compression ener-gy requirements led to the fact thatall the sites in the CUTE project using

    electrolysers decided to install pres-surised units.

    The two main process inputs areelectricity and water. The electricityfor the electrolysis is taken from thegrid as AC voltage, stepped down bya transformer and converted to DCvoltage by a rectifier. Energy demandis higher than for atmospheric elec-trolysis (4.8 0.1 kWh/Nm3comparedto 4.1 0.1 kWh/Nm3H2). This equalsan efficiency of ~65 % referring tothe lower heating value of hydrogen(3 kWh/Nm3) for the pressurisedelectrolyser.

    BasedonNorskHydroElectrolysers,00

    dryer

    deoxidiser

    to compressorand storage

    lyecooler

    demister

    gas/lyeseparator

    water seal

    transformer

    controlcubicle

    gasanalyser lye tank

    highvoltagesupply

    rectifierO2 H2

    H2O

    O2

    tappedwater

    * compressionoptional,dependingon electrolyser design

    *

    *watertreatment

    Flow Chart of an Electrolyser Unit

    Electrolyser with Two Modules

    i n f r a s t r u c t u r e : t e c h n o l o g y2.

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    i n f r a s t r u c t u r e : t e c h n o l o g y i n f r a s t r u c t u r e : t e c h n o l o g y2. 2.

    City Amsterdam Barcelona Hamburg Stockholm

    Supplier Stuart Energy Europe Stuart Energy Europe Norsk Hydro Electrolysers Stuart Energy Systems

    Capacity Nm3H2/h 60 60 60 60

    Power supply (installed) kW AC 400 400 390 400

    Power source green (certified) grid/PV on-site green (certified) green (certified)

    Power consumption kWh/Nm3H2 4.8 0.1 4.8 0.1 4.8 0.1 4.8 0.1(module & pumps)

    Availability % 98 98 > 98 > 90

    H2purity % b u s m a n u f a c t u r e r s p e c i f i c a t i o n s (> 99.999)

    Feed water consumption l/hr at rated capacity 60 60 60 80

    Delivery pressure bar abs 10 10 12 10

    Electrolyte % KOH 30 30 30 30

    Cell module lifetime years 7 10 7 10 10 7 10(at continuous operation)

    H2backup system no yes no no

    Dimensions L x W x H (m) 12.2 x 2.55 12.2 x 2.55 7.7 x 2.5 x 4.3 12.2 x 2.55x 2.9 (4 incl. cooler) x 2.9 (4 incl. cooler) x 2.9 (4 incl. cooler)

    Design values for the cities using electrolysers for on-site hydrogen productionKey Characteristics of Installed

    Electrolyser Technology

    Technology Related

    On site electrolysers are availableas turn-key solutions. The fully inte-grated operating units are preas-sembled on skid-mounted framesallowing simple transport andinstallation. The modular designallows an adjustable capacity range.

    The pressurised electrolysers featurecompact space-saving design andautomatic, unattended operation.

    The units have a low maintenanceand spare parts need since no oronly few moving parts are used(depending on supplier).

    The electrolysers can be operated ina production range of 25 100 % ofthe rated capacity and plant avail-ability is projecte d to be 98 % orhigher.

    Energy consumption is 4.8 kWh/Nm3 H2 0.1 kWh (electrolyser andpumps) and 5.1 kWh/Nm3 0.1 kWh(incl. transformer, rectifier and gascleaning). These design values referto operation at max. load and anoutput pressure of 10 15 bar.

    Safety Related

    The electrolyser plants are designedto fulfil the highest safety stan-dards (EN regulations, labellingand EC directives). This includes e. g.a safe, controlled plant shut-downin case of any deviations from nor-mal operation and the usage ofleak-proof gas and lye flow ducts.

    GVB00

    Electrolyser

    Installation:

    Amsterdam

    MikaelRhr,00

    Stockholm On-Site

    Production Unit

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    2. i n f r a s t r u c t u r e : t e c h n o l o g y

    ion-exchange water conditioningsystem. One option is high pressurereforming with integrated heatexchangers and a working pressureof up to 16 bar which reduces thegeometric volume of the reformer

    vessels and is ideal for a down-stream treatment by means of PSAor compression. The other optionis to operate the reformer at lowpressures (1.5 bar) with an increasedconversion ratio and compress thereformate prior to purification.

    Steam Reforming and CO-ShiftConversion

    Methane and steam are convertedwithin the compact reformer fur-nace at approx. 900 C in the pres -ence of a nickel catalyst to a hydro-gen rich reformate stream accord-ing to the following reactions:

    (1) CH4+ H2O CO + 3 H2(2) CO + H2O CO2+ H2

    The heat required for reaction (1) isobtained by the combustion of fuelgas and purge/tail gas from the PSAsystem.

    Following the reforming step thesynthesis gas is fed into the CO-conversion reactor to produceadditional hydrogen. Heat recovery

    for steam or feedstock preheatingtakes place at different pointswithin the process chain to opti-mise the energy efficiency of thereformer system (depending onthe reformer design).

    Gas Purification PSA-System Hydrogen purification is achieved by

    means of pressure swing adsorp-tion (PSA). The PSA unit consistsof four vessels filled with selectedadsorbents. The PSA reaches hydro-gen purities higher than 99.999 %by volume and CO impurities of

    RTGERS

    CarbotechEngineeringGmbH/WSRefomer,00

    height:2,4oomm

    reformatehydrogen

    feedgas

    DIwater

    fuelgas

    air

    exhaust gas

    evaporator/reformatecooling(pat.pending)< 350C

    FLOXburner

    combustionchamber

    reformertubewith catalyst> 850C

    insulation

    Exemplary Layout of Modular Reformer

    (High Pressure Type)

    i n f r a s t r u c t u r e : t e c h n o l o g y2.

    Introduction

    Steam reforming using hydrocarbons(i.e. natural gas, liquid petroleum gasand naphtha) as feed is the most com-mon process to produce hydrogen.

    Until recently, steam reforming plantswere designed for production capacityranging from 200 up to 100,000 Nm3/h.By using a newly developed type ofreformer it is now possible to serveranges of 50 up to 200 Nm 3/h econom-ically by compact, small-scale hydro-gen generation plants based on steamreforming of natural gas. This capac-ity range is well suited for supplyingsmall vehicle fleets with hydrogen.The ability for multiple start-up andshut-down operation is important toallow a maximum of flexibility.

    The Steam Reformer Process

    The process is divided into the gen-eration of a hydrogen rich reformatestream by means of steam-methane-reforming (SMR) and the followinghydrogen purification by means of

    pressure swing adsorption (PSA).

    The process route consists mainly of Pre-Treatment of the Feed The hydrocarbon feedstock is desul-

    phurised using e.g. activated carbonfilters, pressurised and, dependingon the reformer design, either pre-heated and mixed with processsteam or directly injected withthe water into the reformer with-out the need of an external heatexchanger. The fresh water is firstsoftened and demineralised by an

    5

    2

    1 3

    cooling water

    condensateair

    methanerich gas(e.g.naturalgas)

    water H2

    purge gas

    4 5

    *

    **

    a

    a

    stack

    2

    1 Feed Pre-Treatment

    2Reforming & Steam

    Generation

    3 High TemperatureConversion

    4 Heat Exchanger Unit

    5 Purification Unit

    * option al, dependingon reformer design

    a either heat exchangerfor low pressu rereformer or compressionto 1 bar forhigh pressure reformer

    Flow Chart of a

    Steam Reformer

    2.1.3 On-site Steam Reforming

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    2. i n f r a s t r u c t u r e : t e c h n o l o g y

    Steam Reformer Units in the CUTE

    Project

    Two cities, Madrid and Stuttgart, haveinstalled small scale steam reformingplants onsite. These units were deliv-ered by Carbotech GmbH for Madrid

    and Mahler IGS for Stuttgart. Thereformers have a projected thermalefficiency of near to 65 % based on thelower heating values of natural gasand hydrogen.

    In Madrid, road supply of hydrogenand on-site production run in parallel.Because of the supplementary exter-nal hydrogen source, the reformerdesign capacity (50 Nm3/h) could bedetermined below the rated demandof all fuel cell buses (75 Nm 3/h, CUTEproject and one additional vehicle).This allows longer periods of reformeroperation at full load and reduces thenumber of start-stop cycles when notall buses are in service.

    Key Characteristics of the Installed

    Steam Reformer Technology

    The steam reforming plants aredesigned as turn-key solutions. Theycan either be built on skids or in onecontainer, thus reducing the spacerequirement (a net area equivalentto max. two 20-foot containersincluding the PSA unit is needed)and the commissioning time. Theonly interfaces needed are naturalgas, water and electricity supply.

    The modular construction allows acapacity extension of the plantwhenever it may be required. Thiscould be either realised by addingcomplete containerised reformermodules or by adding reformertubes to the existing ones (no newreformer module necessary).

    The plants are designed for auto-matic and unattended operation.This includes automatic start-upand shut-down and automatic loadadjustment using a remote controlsystem (e.g. via internet).

    Hydrogen quality is constantly moni-tored and guaranteed by the reformersuppliers.

    Safety-Related Key Characteristics

    The reformer plants are designed tomeet the highest safety standards(EN regulations, labelling and ECdirectives). Should any safety relat-ed problem occur the systems willautomatically switch into safestate.

    MahlerIGS,00

    Skid with the

    Stuttgart Steam

    Reformer Unit

    i n f r a s t r u c t u r e : t e c h n o l o g y2.

    City Madrid Stuttgart

    Supplier RTGERS Carbotech Engineering GmbH Mahler IGS

    Capacity Nm3H2/h 50 100

    Natural gas consumption Nm3/h at rated capacity 22 46.5

    Lower heating value nat. gas MJ/Nm3 39.8 36

    Feed water consumption kg/hr at rated capacity 60 150

    Power supply (installed) kW AC @ 380 V 34 50

    Purification technology PSA (4 beds) PSA (4 beds)

    H2purity % b u s m a n u f a c t u r e r s p e c i f i c a t i o n s (> 99.999)

    Product gas specification (both sites) Flue gas specification (both sites)

    CO + CO2 vppm < 2 < 25 % (only CO2)Hydrocarbons vppm < 1 < 0,01 % (CO + CO4)

    O2 vppm < 500 < 4 %H2O vppm < 40 < 20 %

    He + Ar + N2 vol. % < 1 < 80 % (only N2)S vppm < 1 < 5 mg/m3(NOx)

    NH3 vppm < 0,01H2 rest

    Delivery pressure bar abs 15 13

    H2backup system delivery by trailer delivery by trailer in max. 24 h

    Reformer dimensions L x W x H (m) 12 x 3 x 3.5 (incl. PSA) 12 x 2.5 x 2.5

    less than 1 vppm (volumetric part permillion) fulfilling the specificationsset by the fuel cell bus supplier.Pure hydrogen from the PSA unit issent to the hydrogen compressor,while the PSA off-gas from recovering

    the adsorbents, called tailgas, is fedto the reformer burner. Depending onthe reformer design, a recuperativeburner is used featuring high effi-ciency and low nitrogen oxide (NOx)emissions. During normal operation,the burner can be operated solely onthe tailgas stream.

    MahlerIGS,00

    Pressure Swing Adsorption (PSA)

    Design values for the cities using steam reformers for on-site hydrogen production

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    0 1

    Gaseous Supply

    The standard pressure for road trans-port of compressed gaseous hydro-gen (CGH2) is 200 bar, maximum pres-sure currently being 300 bar. A trailercan deliver between 300 and 600 kg

    CGH2. One delivery will thus only lastfor a very limited span of time. Unlesstwo trailers are parked on site, theschedule for exchanging them will betight and has to work on a strict just-in-time basis to guarantee fuel supplyfor the buses.

    Compared to liquefaction, the energydemand for compression is signifi-cantly less (depending on input andoutput pressure). Gaseous hydrogen,once filled into a pressure vessel, willremain there without losses.

    In addition to CUTE cities that rely onexternal supply entirely, the majorityof the sites with on-site generationhave the opportunity to use hydro-gen from central sources on a back-up basis whenever required, like dur-ing maintenance. Other cities wereguaranteed a very high availability ofthe hydrogen production unit fromtheir turn-key supplier and thereforemade no arrangements for back-upsupply.

    External supply of hydrogen saves theinvestment in a local production facil-ity but it does not necessarily reducefootprint. To the contrary, in case ofCGH2, space for at least two trailersmust be made available plus room for

    parking manoeuvres. Some transportoperators expected disturbances intheir bus depot because of hydrogentrailer traffic and thus opted for anon-site production solution. For thisreason or for the lack of space, a fewof them even excluded back-up sup-ply as their technology supplier guar-anteed sufficient availability of theiron-site production unit (cf. above).

    Trailer for Gaseous Supply in Luxembourg

    PLANET,00

    2. i n f r a s t r u c t u r e : t e c h n o l o g yi n f r a s t r u c t u r e : t e c h n o l o g y2.

    Introduction

    Hydrogen from a central productionplant could in principle be delivered tothe CUTE filling stations via pipeline.In Europe, however, only ca. 1,000 kmof hydrogen pipelines exist and none

    of them runs near one of the CUTEfacilities. So external supply, both on aregular basis and as a back-up source,has to take place via road transport.Hydrogen quality is certified by thesuppliers for each delivery.

    London, Luxembourg and Porto receiveall their hydrogen fuel from centralsources, Madrid part of the demand.They first all bought compressed gas-eous hydrogen (CGH2). London movedto liquid hydrogen supply in May2005.

    Liquid Supply

    A truck can carry up to about 3.3tonnes of liquid hydrogen (LH2), equiv-alent to about 36,700 Nm3. This wayof supply has the advantage that onedelivery to the local station storage

    can last for more than 20 days withthree buses served there. It is prefer-able for long distances between pro-duction site and consumer, commonin the USA.

    A drawback of liquid supply is that,due to the very low temperatures, allstorage vessels have to be very wellinsulated. Small amounts of hydro-gen can also be lost if the station isnot being used for refuelling for pro-longed periods as hydrogen can startto boil and has to be vented in orderto stay below the maximum pres-sure of the vessel. This is not howevera problem if vehicles are refuellingregularly.

    Another disadvantage is the highenergy demand for liquefying hydro-gen. It amounts to about one thirdof the energy contained within theliquefied hydrogen (1 Nm3, containing3.54 kWh, requires more than 1 kWh).Given the comparably short distanc-es from central production sites tohydrogen customers, gaseous deliv-ery is dominant in Europe. Only threefacilities for liquefaction exist today.Trailer for Liquid Hydrogen Supply

    BOC,00

    2.1.4 External Hydrogen Supply

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    i n f r a s t r u c t u r e : o p e r a t i o n s2.

    for storing liquid hydrogen the onlyone in CUTE (referred to as LondonHornchurch).

    In the following analysis, station unitsand, if applicable, production units are

    evaluated separately (cf. Figure 2.2.2).

    The station units comprise:hydrogencompressor(s) for high-pressure stor-age and for booster refuelling (oneunit can serve both purposes), high-pressure storage (in one ore morebenches), the dispenser, includingthe refuelling nozzle, the control unitincluding signal transmitters, safe-ty devices, and auxiliaries of thesecomponents, such as a cooler for thecompressor(s).

    The hydrogen production units com-

    prise: the electrolysis stack or thenatural gas reformer, respectively, andauxiliaries such as water condition-ing, cooling, compressors for instru-ment air, process gas and hydrogen,hydrogen purification devices, controlunit, safety devices, etc.

    Performance of the station units

    All refuelling stations were operation-al (available) for more than 80 % ofthe time over the two years of opera -tion with the exception of Barcelona.The majority displayed an availabilityof more than 90 % (Figure 2.2.3). Giventhat all CUTE facilities are prototypes,this level of performance is fully sat-isfying.Figure 2.2.4 shows that the hydrogencompressors were the most criticalcomponent across all sites in terms ofdowntime hours. Almost 50 % of alldowntime was caused by them.

    The second most critical componentswere the dispensers, namely theirnozzle, hose and breakaway coupling.They did not, in fact, cause a great

    Amsterda

    m

    Barcelon

    a

    Hambu

    rg

    Lond

    on

    Luxembo

    urg

    Mad

    rid

    Porto

    Stockh

    olm

    Stuttg

    art

    Lond

    on

    100 %

    90 %

    80 %

    70 %

    60 %

    50 %

    40 %30 %

    20 %

    10 %

    0 %

    Hackn

    ey

    Hornchu

    rch

    Figure ..: Average availabilities of the station units.

    PLANET/BP/Vattenfall,00

    The CUTE hydrogen refuelling facilitiessupplied the fuel cell buses with over192.000 kg hydrogen in more than8.900 refuellings. This is far morethan in any previous trial of hydrogen-powered vehicles. Over 120.000 kg of

    hydrogen were produced on-site withabout 56 % of this being derived fromgreen electricity, i. e. hydro powerand combustion of solid biomass, inAmsterdam, Hamburg and Stockholmrespectively.

    London effectively worked with twofacilities: An installation with gas-eous hydrogen storage (referred to asLondon Hackney in the following) wasin place until the final unit becameoperational which included a tank

    i n f r a s t r u c t u r e : o p e r a t i o n s2.

    2.2 Hydrogen Infrastructure Operation:Results and Lessons Learnt

    Electricity

    Natural gas

    Water

    Inert gas

    External Hydrogen Supply

    On-siteHydrogen

    ProductionUnit

    CompressorStorage

    BoosterCompressor

    Station Unit

    Dispenser

    Amsterda

    m

    Barcelon

    a

    Hambu

    rg

    Lond

    on

    Luxe

    mbo

    urg

    Mad

    rid

    Porto

    Stockh

    olm

    Stuttg

    art

    Lond

    on

    30.000 kg

    25.000 kg

    20.000 kg

    15.000 kg

    10.000 kg

    5.000 kg

    0 kg

    Hackn

    ey

    Hornchu

    rch

    Figure ..1: Amounts of hydrogen dispensed at each site.

    Blue bars: Sites with solely external supply. Red bars: Sites with on-site

    electrolysis (external backup possible in Barcelona and Hamburg). Green

    bars: Sites with on-site steam reformers (Madrid with complementing

    regular external supply, Stuttgart with external backup).

    Figure ..: Generalised schematic of the CUTE hydrogen infrastructure

    facilities Hydro gen is su pplied by truck from external sou rces or

    generated on site. It is compressed , stored, and on dema nd dispen sed

    to the buses. Dispensing can take place by pressure differential only

    (decanting), by pressure differential followed by filling up the vehicle

    tank with a booster compressor, or with a booster compressor only.

    PLANET/BP/Vattenfall,00

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    Performance of the hydrogen

    production units

    The average availability of the hydro-gen production units in Amsterdamand Stockholm was about the sameas that of the station unit and well

    above 90 % (Figure 2.2.5). In Hamburg,material problems caused a leak froma pipe which reduced the units avail-ability below 70 % despite an other-wise smooth operation. The magentabar in Figure 2.2.6 is entirely due tothis issue. The material problem couldnot be foreseen based on previousexperiences. It highlights the necessi-ty and value of demonstration undereveryday operating conditions.

    On the whole, the hydrogen produc-tion units equipped with electrolys-ers met expectations well. Regardinghydrogen generation from natu-ral gas, the experience was differ-ent resulting in lower average avail-abilities (green bars in Figure 2.2.5).Most of the difficulties were causedby the reformers self (Figure 2.2.7).Steam reformer plants at industri-al scale have been state-of-the-artfor decades. The small on-site unitsin CUTE, however, had hardly beenemployed before and therefore facedchallenges such as a high level of loadflexibility. Their compact design alsoresulted in excess temperature issuesand limited material durability.

    2. i n f r a s t r u c t u r e : o p e r a t i o n s

    AirorProcess

    GasC

    ompres

    sor

    Electrolys

    is

    Stack

    Hydr

    ogen

    Compressor

    Tran

    sformer/

    Rectifier

    Water

    Conditi

    oning

    Hydr

    ogen

    Purifica

    tion

    Cooling

    Control

    Safety

    Device

    s

    andAlarms

    including

    Leak

    s

    Misc

    ella

    neou

    s

    Maintenan

    ce

    80 %

    70 %

    60 %

    50 %

    40 %

    30 %

    20 %

    10 %

    0 %

    Figure ..: Causes for downtime of the production units based on water

    electrolysis. Maintenance represents scheduled maintenance; all other

    categories represent failure and repair of the component and its auxiliaries.

    AirorProcess

    GasC

    ompres

    sor

    Reform

    er

    Hydr

    ogen

    Compressor

    Tran

    sformer/

    Rectifier

    Water

    Conditi

    oning

    Hydr

    ogen

    Purifica

    tion

    Cooling

    Control/

    Electro

    nics

    Safety

    Device

    s

    andAlarms

    including

    Leak

    s

    Misc

    ella

    neou

    s

    Maintenan

    ce

    80 %

    70 %

    60 %

    50 %

    40 %

    30 %

    20 %

    10 %

    0 %

    Figure ..: Causes for downtime of the production units based on steam

    methane reforming. Maintenance represents scheduled maintenance;

    all other categories represent failure and repair of the component and its

    auxiliaries.

    PLANET/BP/Vattenfall,00

    PLANET/

    BP/Vattenfall,00

    deal of downtime hours due to failureor repair (see the relatively small barDispensing in Figure 2.2.4). However,in the wake of incidents at some sit es,their safety was discussed whichmade some station operators close

    down their facility at times until theissue was resolved. This was the maincontributor to the Safety Concernsbar of Figure 2.2. 4. In sum Dispensingand Safety Concerns accounted forabout 20 % of all downtime. Safetyconcerns regarding the dispensingequipment also caused a few opera-tors to reduce the maximum devel-oped pressure during refuelling from438 bar to 350 bar or 400 bar tempo-rarily. Thanks to the work of the Safetyand Security Taskforce (cf Section 2.3),the issues were resolved, some com-ponents were modified, and opera-tion got back to normal.

    Downtime caused by the productionunit due to lack of fuel (bar ProductionUnit in Figure 2.2.4) mainly occurredin Hamburg and Stockholm, where noexternal backup supply was foreseen.In Hamburg, backup supply was onlyenabled during the second year ofoperation. Downtime under ExternalSupply represents fresh trailers arriv-ing late and repairs to the dockingstation.

    i n f r a s t r u c t u r e : o p e r a t i o n s2.

    Storage

    Dispensing

    Controls/

    Electronics

    Production

    Unit

    ExternalSupply

    Miscellaneous

    Hydrogen

    Compressor

    SafetyDevices

    andAlarms

    Safety

    Concerns

    Maintenance

    60 %

    50 %

    40 %

    30 %

    20 %

    10 %

    0 %

    Figure ..: Causes for downtime of the station unit across all sites.

    Maintenance represents scheduled maintenance; Safety Concerns

    represents periods when the station was technically OK but taken out of

    service due to safety concerns; all other categories represent failure and

    repair of the component and its auxiliaries.

    Mad

    rid

    Stuttg

    art

    100 %

    90 %

    80 %

    70 %

    60 %

    50 %

    40 %

    30 %

    20 %

    10 %

    0 %

    Amsterda

    m

    Barcelon

    a

    Hambu

    rg

    Stockh

    olm

    Figure ..: Comparison of average availabilities of the production units

    (coloured bars) and station units (grey bars). There is no availability figure

    for the production unit in Barcelona d ue to incomplete data.

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    Hydrogen losses

    The typical value for hydrogen lossesdue to purging of system componentsand background leakage was in therange of 5 % to 10 % for sites with noor few problems during the operat-

    ing phase, e. g. Porto, Amsterdam andStockholm (Figure 2.2.9). It is interest-ing to note, there is no significant dif-ference between sites with externalsupply and on-site generation.

    Sites with significant component fail-ures display a higher level of loss. Forexample, in Hamburg the storage hadto be emptied once after rupture ofthe compressor membrane and sub-sequent hydrogen contamination.In doing so, about 400 kg hydrogenwere vented. Excluding this particularevent would reduce the loss factor toless than 9 %.

    Special circumstances must be con-sidered for London Hornchurch andStuttgart: The liquid hydrogen storage in

    Hornchurch was designed for a dailywithdrawal of 120 kg for refuellingthe buses. The actual consumptionpattern, however, was about 60 kg,five days a week on average. Forthis reason, substantial boil-off ofliquid hydrogen occurred. Accordingto expert estimates, the level oflosses would have been as low as

    it was in other CUTE cities if theanticipated consumption patternhad prevailed.

    The main loss mechanism inStuttgart was the fact that thereformer could not start and stophydrogen generation as flexiblyas originally projected. Therefore,instead of intermittent operation,the reformer had to be operatedcontinuously (at the lowest pos-sible production rate of about 5 0 %),even at times when the hydrogenstorage was full. As a result, theexcess hydrogen was vented to theatmosphere.

    Over a period of six months whenthe reformer was in repair and thesite relied on external supply, hydro-gen losses amounted to only 6 %.This confirms the typical range ofloss for periods of normal opera-tion, as stated above.

    i n f r a s t r u c t u r e : o p e r a t i o n s2.

    Amste

    rdam

    Barcelon

    a

    Ham

    burg

    Lond

    on

    Luxemb

    ourg

    Mad

    rid

    Porto

    Stock

    holm

    Stuttg

    art

    Lond

    on

    80 %

    70 %

    60 %

    50 %

    40 %

    30 %

    20 %

    10 %

    0 %

    Hackn

    ey

    Hornch

    urch

    18 %

    69 %

    29 %

    9 %7 %

    20 %

    11 %8 % 9 %

    46 %

    Specifichydrogenl

    ossesperkgs

    upplied

    Figure ..: Specific hydrogen losses relative to the sum of external supply

    and on-site generation. Losses were determined as the difference between

    the amounts supplied and dispensed.

    PLANET/BP/Vatten

    fall,00

    Efficiency of on-site hydrogen

    generation and supply

    The dark bars in Figure 2.2.8 representthe efficiency of the production units.The light bars display the efficien-cy of the entire on-site supply chaindown to the refuelling nozzle becausethe energy consumption of the sta-tion unit is added on top of that ofproduction unit. In this way, Figure2.2.8 illustrates by the examples ofAmsterdam and Hamburg that theenergy demand for compression and

    dispensing is not negligible. In fact,for Hamburg the dark and light bardiffer by almost 9 %. It has to b e bornein mind, though, that the Hamburgsite was illuminated with effort tohighlight the ice-cube design of the

    facilitys scaffolding (see photo onfront page of this summary of achieve-ments). This energy is included in themeasured data.

    Figure 2.2.8 also illustrates the conse-quences of operating steam reform-ers at part-load. The rated thermalefficiencies based on the natural gasinput are stated as 62 % at 50 Nm 3/h (Madrid) and 65 % at 1 00 Nm3/h(Stuttgart). Therefore an overall effi-ciency, considering natural gas andpower consumption (end energy), ofabout 60 % can be expected. However,the actual overall figure during thetrial amounted to only about 35 % onaverage. A detailed analysis revealsthat the units hardly operated at fullload but, on average, at about halftheir rated capacity. As the reform-ers could not be started up and shutdown as easily as anticipated, theywere operated continuously at lowproduction rates that matched fuelconsumption as close as possible.(The average thermal efficiency wasabout 40 %; data not inc luded i nFigure 2.2.8.)

    2. i n f r a s t r u c t u r e : o p e r a t i o n s

    Amsterda

    m

    Hambu

    rg

    Mad

    rid

    Stockh

    olm

    Stuttg

    art

    60 %

    50 %

    40 %

    30 %

    20 %

    10 %

    0 %

    Figure ..: Efficiency of on-site hydrogen supply. Efficiencies are based

    on end energy usage (power and, for Madrid and Stuttgart, natural gas)

    and calculated relative to the lower heating value of the hydrogen

    produced. Dar k bars: Conside ring energ y consumptio n of th e hydrogen

    production unit, i.e. hydrogen generation and purificat ion only. (Not pos-

    sible for Barcelona and Stockholm because at these sites only the com-

    bined power consumption of station and production unit was metered.)

    Light bars: Considering energy consumption of the entire facility. (Only

    meaningful for months with solely on-site hydrogen supply, thus not

    applicable to Barcelona and Madrid as there were no such months during

    the operating phase.)

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    great success, many challenges of thepast look simple today. Hydrogen on-site generation and 350 bar hydrogenrefuelling are not a vision anymorebut have become a day-to-day reality,carried out thousands of times. It was

    not apparent at the outset that theindividual technical solutions wouldperform so well.

    The critical components in terms ofdowntime have been identified above(see Figures 2.2. 4 7). These quanti-tative findings are well in line withstatements from the bus and stationoperators when consulted about theirviews on advances and issues arisingfrom the trials. The user inter face wasgiven first priority in terms of safety.Operators were in general satisfiedwith the performance of the infra-structure installations. The level oftheir individual satisfaction reflectsthe availability of the particular localfacility (see Figures 2.2.3 & 2.2.5). Busoperators that had previous experi-ences with CNG-powered vehicles andrefuelling installations pointed outthat there were no fundamental dif-ferences between CNG and hydrogeninfrastructures. Contingency arrange-ments for backup supply turned outto be vital.

    Optimisation potentials

    Enhanced system integration and sim-plification of the infrastructure facili-ties are required, especially for plantsthat comprise on-site generation andstation units. Although all CUTE cit-

    ies had a turn-key supplier for theirhydrogen infrastructure and the tech-nology, the major components usuallycame from individual manufacturers.This often resulted in redundancies,for example, separate controls forhydrogen production units and sta-tions, and in a mismatch betweencomponents.

    It will be of great importance toachieve a basic level of standardisa-tion for hydrogen refuelling facilities.This will also enable turn-key sup-pliers to choose components from arange of manufacturers and, therefore,should help to reduce the investmentcost and footprint, increase efficiency(resulting in lower operating cost) andadvance overall performance.

    System development should also con-sider, to a greater extent, the specialneeds associated with variable loadpatterns, intermittent operation, andpart-load conditions.Another focus must be hydrogen puri-ty monitoring. Apart from the chal-lenge that fuel cell manufacturers

    2. i n f r a s t r u c t u r e : o p e r a t i o n s

    The reasons for the apparently highlosses in London Hackney and Luxem-bourg are still under investigation.

    Inert gas consumption

    The level of nitrogen or argon con-

    sumption determines the frequencyof supplies, and, thus the logisticaleffort. It is worth therefore evaluatingthe level of consumption at the indi-vidual CUTE sites. Several inert gasuse patterns can be made out: Porto, Amsterdam, Barcelona, Stock-

    holm and Madrid mainly requiredinert gas for occasional purging aftermaintenance or repair. Sometimesnitrogen was employed when an air

    compressor failed. Their level of con-sumption stayed well below 0,1 m3inert gas per kg hydrogen refuelled.

    London Hackney and Luxembourgused inert gas also for actuatingvalves. Their level of consumptionwas in t he range of about 0,15 0,25 m3 inert gas per kg hydrogenrefuelled.

    Hamburg required high amountsof nitrogen for frequent purgingof the compressor when the facil-ity was relying on external backuphydrogen supply.

    In London Hornchurch and inStuttgart, continuous purging ofvent stacks was applied. Accordingly,the level of nitrogen consumptionwas above 1 m3 inert gas per kghydrogen refuelled. In Stuttgart,continuous purging was the resultof an individual hazard analysis.The CUTE facility was located onthe same premises as a liquid natu-ral gas tank and rather close to it.In London Hornchurch, continuouspurging was carried out as a stan-dard practice for liquid hydrogenfacilities.

    Conclusions

    The various hydrogen supply path-ways as selected at the beginning ofthe project have made a tremendouscontribution to the wealth of learn-ings from CUTE. Now that the operat-ing phase has been completed with

    i n f r a s t r u c t u r e : o p e r a t i o n s2.

    Amsterda

    m

    Barcelon

    a

    Hambu

    rg

    Lond

    on

    Luxe

    mbo

    urg

    Mad

    rid

    Porto

    Stockh

    olm

    Stuttg

    art

    Lond

    on

    3,5

    3,0

    2,5

    2,0

    1,5

    1,0

    0,5

    0,0

    Hackn

    ey

    Hornchu

    rch

    0,18

    1,3

    0,210,0003 0,015 0,05

    0,40

    0,007 0,03

    3,2

    Inertgasconsumption

    perunithydrogendispensed(m3/kg)

    Figure ..10: Specific consumption of inert gas per kg hydrogen dispensed.

    Several groups of sites can be identified.

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    0 1

    tures used in CUTE were adequate forsupplying small fleets. Larger fleetswill require the refuelling of numer-ous units concurrently, either withsubstantially reduced refuelling timesfar below 15 minutes and no waiting

    between two vehicles, or slow refu-elling overnight. 700 bar refuellingwould also help by increasing vehiclerange. Concepts and components forinstallations like these are as yet notat hand.

    Most of the infrastructure facilities inCUTE were located in the depot thatalso domiciled the buses. This is alsoan option for t he future, one favoured,in particular, by the bus operatorswho had to commute to their stationevery day during the operating phaseof CUTE. On the other hand, most busoperators dismiss the idea of on-sitehydrogen generation for larger fleets:In the first place, because bus depotsare usually short of space even with-out additional components such aselectrolysers or large gas storages.Secondly, bus operators are worriedabout safety, and permitting a chemi-cal factory to be set up on their prem-ises raises issues. Trailer supply of gas-eous hydrogen is no solution for largebus fleets (either), given the numberof deliveries that would be requiredand the traffic caused by them inthe depot and on public roads.

    Given the above, near-site hydrogensupply has to be explored, with gen-eration and bulk storage on a locationclose to the depot where the stationunit is situated and connected to itvia pipeline.

    The issue of uniform regulations forthe approval of hydrogen refuellinginstallations needs to be tackled inorder to assure planning reliability inall parts of the EU (and beyond) andto facilitate a (cost reducing) stan-dardisation of the technology, as out-lined above. Operating experiencesfrom CUTE and other hydrogen infra-structures need to be disseminated toapproval bodies at all levels in orderto avoid, for example, local authori-ties imposing highly over-engineeredsafety features because of their inex-perience with hydrogen technology.

    The ultimate goal is that hydrogenfuel for transport does not remainsomething for dedicated and enthu-siastic stakeholders, as in CUTE, butbecomes a mature product for use onthe retail market.

    i n f r a s t r u c t u r e : o p e r a t i o n s2.

    face in order to make their productmore robust against contaminants,systems for continuous hydrogenquality analysis at the end of thesupply chain, i.e. just upstream of therefuelling nozzle, must be developed.

    Such units would have to raise alarmin case of acute high-level impuritybut also track creeping, low-level con-tamination.

    On the organisational side, infrastruc-ture suppliers and operators need todevelop clear concepts of how to reactrapidly to problems with the installa-tions, especially in the crucial ramp-up phases of operation. Accordingly,agreements with component manu-facturers and local contractors needto be in place. This includes demandsstemming from multi-site and multi-country projects, such as languageand culture.

    A coherent framework for data acqui-sition and evaluation across sites, andeven between individual demonstra-tion projects, are a prerequisite forsuccess, and not only in transport-related activities. Such a frameworkmust be finalised before hardware isordered. There must be oneperson ateach site who is responsible for thecapture of all data (most likely fromseveral sources). These people shouldbe trained in a joint workshop before

    the start of operation. The objectivesof the data collection procedure mustbe transparent to them and misun-derstandings regarding the meaningof individual indicators and their databases must be avoided as much as

    possible. Again, diversities regardingvocational training background, lan-guage and culture must be consid-ered.

    Next steps

    The nine sites with their individualtechnical solutions and operating con-ditions have produced rather individ-ual results that are often difficult tocompare. The example of Amsterdamand Barcelona illustrates that evensites with (almost) identical technol-ogy can display very different out-comes in terms of performance (seeFigure 2.2.5). This points to the needfor fleet trials of hydrogen infrastruc-ture units, i.e. installations that sharethe same technology and are oper-ated concurrently at different sites inorder to explore their durability underdiverse operating conditions.

    The CUTE project has been an impor-tant early step towards sustainabilityin (public) transport but there is muchto do. With the next steps, hydrogenas a fuel has to meet even moreclosely the day-to-day needs of busoperators. The hydrogen infrastruc-

    i n f r a s t r u c t u r e : o p e r a t i o n s2.

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    i n f r a s t r u c t u r e : q u a l i t y a n d s a f e t y2.

    Documentation of technical safetyrequirements for the permission,the manufacturing, and the usageof the technology. This includes theinfrastructure for the H2supply andits use in fuel cell (FC) powered

    buses in different European coun-tries.

    The Task

    The intention of WP7 was to col-lect and use experiences during theoperation of the FC hydrogen busesand the hydrogen infrastructure.Development and introduction of amonitoring scheme, as well as datacollecting and processing have beenkey activities in the project.The scope of WP 7 was the hydro-gen supply and hydrogen station (seeFigure 1)

    To get a clear understanding of thetask it was essential to develop a com-mon perception of the terms Quality,Safety and Methodology. Terms anddefinitions were discussed with theCUTE cities and agreed in WP leadermeetings: Qualityshould adhere to the under-

    standing of quality as describedin EN-ISO 9000:2000: Degree towhich a set of characteristics fulfilsrequirements. In the CUTE contextthis means: A set of characteristics

    of the hydrogen supply, hydrogenstations and the connected pro-cesses that meet the needs andexpectations of the bus companies,the operators, and other interestedparties.

    Safetywas understood as describedin IEC 61511: Freedom from unac-ceptable risk1 or as described bythe Australian Council for Safetyand Quality in Healthcare andslightly modified by the WP leadergroup2: A state in which risk hasbeen reduced to a tolerable level.In the CUTE context this was under-stood as: A state in which the riskis below an acceptable limit, andwhere the efforts and costs neededto reduce the risk for harm is higherthan the negative impact of theharm.

    Water

    Natural gas

    Electricity

    Hydrogendispenser

    FC hydrogen bus

    Energy losses

    Emissions and noise

    Trucked in hydrogen

    Hydrogenproduction

    Hydrogenstorage

    Figure ..1: The

    scope of WP,

    Quality and Safety

    Methodology

    1IEC 61511-1:2003 (E): Risk: Combination of the frequency of occurrence of harm and the

    severity of that harm. Harm: Physical injury or damage to the health of people, either directly

    or indirectly, as a result of damage to property or to the environment.2Acceptable level changed to tolerable level by the WP leader group in order to fit the

    ALARP as low as reasonable practicable principle

    Hydro

    Quality and Safety Methodology

    Introduction

    Quality and safety has been a majorconcern in the CUTE project. This isreflected in the three criteria laiddown for success in the trial, namely: No major accidents High performance of the fuel cell

    buses and the hydrogen infrastruc-ture

    Experiences and lessons learnt fromdata generation and access shouldbe applicable for the developmentof future stations.

    In order to learn as much as pos-sible from the project, there was arequirement that the performance ofthe buses and the hydrogen stationsshould be monitored. The data andinformation should be generated in asystematic way and be accessible to

    all project partners. The purpose wasto use the information for furtherdevelopment of technology and sys-tems for future projects.

    Work Package 7 (WP7) focused onquality and safety methodology in theCUTE project. The purpose of the workwas to identify and recommend aquality and safety methodology to beused when establishing future hydro-gen refuelling stations. The objectivesfor WP7 were as follows: Development of a quality and safe-

    ty methodology to be used as basisfor guidelines for future hydrogenfilling stations. The methodologywill be developed based on existingknowledge and monitoring of CUTEproject activities and will focus onthe likely future needs and require-ments of transport companies.

    i n f r a s t r u c t u r e : q u a l i t y a n d s a f e t y2.

    Storage Tank

    and Valve Panels:

    Hamburg

    Hochbahn

    2.3 Quality and Safety:Results and Lessons Learnt

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    and improved on-site production areexamples of a systematic handlingof deviations. A quality managementmethodology for continuous improve-ment is the PDCA methodology, alsoknown as the Deming methodolo-gy3. The methodology comprises fourbasic steps: Plan what to do Dowhat you have planned Monitor andCheck the results of what you havedone Act to correct as needed.

    The CUTE project implemented thePDCA approach. The common datacollection and reporting system andthe project meetings involving all thesites proved valuable in developing acommon appreciation of performance

    monitoring. DaimlerChrysler andBallard used the PDCA approach effi-ciently during the planning and theoperation of the buses. Deviations,e. g. t ransmitter failures, were dealtwith efficiently, and the overall resultshave been of a high quality. Customerswere satisfied.

    The PDCA approach was used for thehydrogen stations as well, but notas uniformly as for the buses. Thiswas, however, improved by commenc-ing a common incident and follow-upsystem introduced by the Task Forcefor Safety and Security in 2004. Thereporting and handling of deviationswas done locally. Safety related inci-dents were discussed and followed-up within groups of project partners.More than 60 incidents were reportedin this common reporting system. Allin all, the quality of the hydrogenstations did not meet expectations.Some of the stations were reliable,with satisfactory performance. Otherswere inoperative for various reasons,causing considerable down-time forthe local project.

    3A general

    process method-

    ology for Total

    Quality Control

    (TQC) introduced

    by the American

    statistics W.E.

    Deming in the

    late 1940s.

    Fuel Cell Bus in wintery conditions in Stockholm

    PerWestergard

    i n f r a s t r u c t u r e : q u a l i t y a n d s a f e t y2.

    Methodology was understood asdescribed in the Oxford AdvancedLearners Dictionary of CurrentEnglish: (a) Science or study ofmethods (b) set of methods usedin working with something. In theCUTE context this meant: A setof methods used in working withquality and safety in all phases ofthe CUTE project

    All the cities as well as other projectpartners have contributed valuablefeedback and input to the monitoringprogramme, to the quality and safetyapproach, and to the results in WP7.The work involving the cities was dis-cussed in all the CUTE project meet-ings. In the operational phase, theleader of WP7 met with each of thecities individually throughout 2004.The data and information were col-lected through the projects Mission

    Profile Planning (MIPP) system,through the Incident ReportingScheme, through responses to specificquestionnaires developed by FLEEA,in project meetings and in individualmeetings.

    The Results

    Quality

    Communication of requirements andexpectations between the city projectgroups and other stakeholders suchas the suppliers, the authorities, thepublic and the project managementwas important for the projects suc-cess.

    In order to assess any gap betweenreal performance and what wasexpected, monitoring and communi-cation of deviations turned out to bea valuable tool. This is in line with theISO standard on Quality and the useof the Plan Do Check Act (PDCA) tool.To close any gap between real perfor-mance and what is expected, and inthis way encourage quality improve-ment, all deviations needed to berecorded, followed up and communi-cated systematically. This was donein CUTE. One result was the improvedhydrogen filling nozzle coupling.Improvements were also achievedlocally. Improved dispenser systems,improved hydrogen compressors

    P: Plan

    D: Do

    C: Check

    A: Act

    A systemthat provides

    transparency and

    traceability.

    PA

    C D

    2. i n f r a s t r u c t u r e : q u a l i t y a n d s a f e t y

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    Experiences from the two years ofoperation demonstrate that the hydro-gen supply and the hydrogen stationsin particular have not performed asexpected. There were many deviationsfrom the planned operation. The day-

    to-day back up at the hydrogen sta-tions needs to be designed and estab-lished to align with the maturity ofthis technology and user knowledge.Experiences from the successful oper-ation of the buses could be utilised forthe hydrogen stations. The followingtopics need to be addressed:1. Operational issues, e. g. automated

    operation, follow up, service andmaintenance

    2. User interface and local service sys-tem

    Recommended Quality and Safety

    Methodology for Future Hydrogen

    Stations

    The Quality and Safety Methodologyrecommended to be used for theestablishment and operation of futurehydrogen stations can be outlined asfollows: Follow the steps for a fixed asset

    project in the establishment of ahydrogen station.

    Identify the main stakeholders,including authorities, and theirrequirements, goals and expect-ed performance at an early stage.Address these issues at the designlevel to develop an inherently safefacility.

    Use a risk based safety managementapproach and industrial safety pol-icy practice to identify hazards andrisks. Implement risk reducing mea-sures, wherever needed, to ensure afacility with tolerable risk.

    Apply recognized methods for riskanalysis and risk control in all phas-es of establishment, operation anddecommissioning of the hydrogenstation.

    Apply the ISO standards on quality(ISO 9001:2000), taking the require-ments of the customers and inter-ested parties (stakeholders) as abasis for the development of inher-ent performance characteristics ofthe station and related systems.

    Implement quality and safety man-agement as an integral part of dailywork. Establish a management sys-tem with procedures, instructionsand checklists that provides sys-tematic monitoring and follow-up.

    Implement a management systemthat enables and encourages inci-dent reporting and follow-up.

    Use the results from quality andsafety monitoring for continuousimprovement of the hydrogen sta-tions and appurtenant systems.The PDCA methodology is recom-mended.

    2. i n f r a s t r u c t u r e : q u a l i t y a n d s a f e t y

    The fuel-cell buses have performedfar better than expected by all projectpartners and stakeholders. An exten-sive service and maintenance pro-gramme with on-site personnel havebeen one of the keys to this success.

    Safety

    The establishment of the Safety andSecurity Task Force in June 2004turned out to be a major improve-ment for the communication of inci-dents and lessons learnt during theoperational phase of the project.Experiences from the safety and secu-rity related incidents that had beenreported were shared and discussed.

    The Task Force was comprised of bothoperators and suppliers. The contri-bution of