cutr – center for urban transportation research - …center for urban transportation research 7...

2009 FDOT/FPTA/CUTRPROFESSIONAL DEVELOPMENT

WORKSHOP

“Transit at a Crossroads”Special thanks to the Florida Department of Transportation,

Florida Public Transportation Association, the CUTR Technical Assistance and Training Program, and the

CUTR Transit Management/APTS Program.

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Center for Urban Transportation Research 1

FDOT/FPTA/CUTRProfessional Development Workshop co

nten

tsOn behalf of CUTR, welcome to the 8th An-nual FDOT/FPTA/CUTR Professional Devel-opment Workshop! Over the next two days, you will have the opportunity to learn from, network with, and enjoy the company of those who share your eagerness to provide a worthy public service to Florida’s transit in-dustry patrons. The success of this workshop and the training opportunities we provide throughout the year are dependent upon your support. We appreciate your continued interest and the opportunity to serve you. While you are here, please let us know of any training and/or technical assistance needs you may have. Enjoy the workshop!

Sincerely,

Lisa Staes, Director Transit Training and Technical Assistance Program, CUTR

Welcome .................................... 2

Workshop Schedule .................... 3

Travel Information .................... 14

Transportation .......................... 14

Notes ....................................... 15

Florida Public Transportation Association2

FDOT/FPTA/CUTRProfessional Development Workshop

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e Welcome from the Florida Public Transportation Association!

FPTA is pleased to welcome everyone to the annual “FDOT/FPTA/CUTR Profes-sional Development Workshop.” This Workshop is truly the result of the three organizations named, working closely and lending their resources in order to make it the success it has become.

CUTR brings forward substantial “in-kind” resources, in developing the program and providing most of the staffing. FDOT provides some funding and program support, while FPTA provides funding, program support, and, of course, most of the participants. The blend has resulted in, what I think, is the best event of its kind, nationwide.

I can’t think of another Workshop that has NO registration fee and yet offers the breadth and quality instruction that it af-fords the participants. And those attend-ing are no longer limited to transit system personnel. MPO’s and other organizations send their people to take advantage of the Workshop’s offerings.

In light of the economic circumstances of the time, we have changed from a three day, to a two day event. This will still allow us to continue providing a great program while remaining cost effective, and ensuring the continuance of our No Registration Fee policy.

The FPTA, along with our partners, FDOT and CUTR, welcome you, and hope you take full advantage of what the Workshop offers both within the education modules and the informal opportunities to meet with your peers from around the state.

Sincerely,

Wes Watson Executive Director, FPTA

Welcome

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TuesdayMay 19, 2009

8:00 a.m. - 5:00 p.m.

TUesDAy, MAy 19, 2009

7:15 am Hotel Lobby Registration

8:00-11:45am Salon C

stepping Into supervisionRandall Pine, Pine & Associates

The job requirements of the supervisor reach far beyond rules enforcement. How a supervisor reacts to everyday challenges can have both short-term consequences and long-term effects. This interactive session will help identify both obvious and hidden job barriers. Additionally, the session will discuss research that has helped to identify stresses in the workplace.

8:00-9:45am Salon A

Crossroads: Drug and Alcohol Testing Decisions for Road supervisorsDiana Byrnes, CUTR

This session will focus on a transit supervi-sor’s responsibilities regarding drug and alcohol testing. Participants will be given tools and information to aid them in iden-tifying when an accident or incident meets the FTA threshold for conducting post-accident drug and alcohol tests. DOT urine drug testing procedures and breath alcohol testing procedures also will be explained. Supervisors will then receive refresher train-ing on making reasonable suspicion testing determinations. This portion of the session will include role-play exercises designed to empower supervisors to be able to “make the call” to test. Recent changes to the FTA final rule that have expanded the actions that constitute an employee’s refusal to test also will be discussed.

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10:00-11:45am Salon B

Overview of FTA Civil Rights Program RequirementsFrank Billue, Federal Transit Administration, Region IV

This session will provide an overview of the upcoming and continuing requirements in the areas of Title VI, Equal Employment Opportunity (EEO), Disadvantaged Business Enterprise (DBE), and American with Dis-abilities (ADA) (Complementary Paratran-sit). The session will help transit agency staff remain in compliance with FTA Civil Rights requirements and maintain their agency’s FTA grant eligibility.

10:00-11:45am Salon F

Balance Between Providing Paratransit service and Fixed RouteCathy Brown, St. John’s County Council on Aging; Rob Gregg, CUTR

In the beginning, there were mobility needs—social and community based servic-es, senior and disabled markets. This session will focus on identifying and understanding the balance between providing paratransit service and fixed route service. Additional topics will include private/public partner-ships, community growth and expanding mobility needs, State and Federal partner-ships, rural and urban services, and mobility advocacy.

10:00am-11:45am Salon A

A Prescription for safetyDiana Byrnes, CUTR

The DOT urine drug testing program has proven effective in deterring safety-sensitive employees from using prohibited substanc-es such as marijuana and cocaine. However, the use of prescription medications that reduce an employee’s ability to perform job functions safely may go undetected

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TuesdayMay 19, 2009

10:00 a.m. - 1:15 p.m.

in a DOT drug test. Employers are being urged to develop policies and practices that will obligate employees to report the use of over-the-counter and prescribed medications that carry a safety warning. This session will offer policy templates, training materials, and an employee handbook de-signed to educate employees on the safety risks involved with certain medications or combinations of medications.

12:00-1:15pm Salon E

Welcome Luncheon

This official welcome to the 2009 FDOT/FPTA/CUTR Professional Development Workshop will include a short but infor-mative and entertaining program, includ-ing a brief graduation cer-emony of nine trainers from FDOT’s Florida Transit Operator Trainer Training Program. This will be a great opportunity to meet your fellow public transit profes-sionals from across Florida and deve lop future network-ing opportunities. The National Center for Transit Research and Hills-borough Area Regional Transit will début a sneak-peak at their anxiously awarded “Careers in Transit” educational video. For more information, visit www.nctr.usf.edu.

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1:15-5:00pm Salon C

Building Diversity skills in the Transit WorkplaceJoan Martin, National Transit Institute

This session is designed to assist transit agency employees in maintaining effective working relationships by recognizing and responding to the diverse needs of individu-als and groups within the transit workplace. The objectives of the course are to help participants to identify barriers to valuing diversity, recognize diversity issues and their impacts on employees and customer relations, and develop strategies for valuing diversity in the workplace.

1:15-5:00pm Salon B

essential supervisory/Managerial skills—Hiring, Firing, and LayoffsLinda Bailey, Bailey Consulting Group, Inc.

Managers and supervisors have to make many decisions in the workplace that not only may have legal ramifications but can have long-term effects on the workplace environment. This session will assist partici-pants in developing and/or enhancing the skills necessary to be effective while raising the level of awareness of the laws that affect the employment relationship. Discussions will include legal and effective ways to hire and fire and deal with employee issues.

1:15-5:00pm Salon F

Understanding ADAJohn Cleveland, National Transit Institute

This session will teach transit professionals the basic legal background of ADA and paratransit requirements. Topics will include service provision, eligibility, responsibility, enforcement, investigation, and compliance and enforcement responsibilities of FTA, DOT, and DOJ. The session is provided by the National Transit Institute (NTI).

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WednesdayMay 20, 2009

8:00 a.m. - 9:45 a.m.

1:15-5:00pm Salon A

your Organization’s Carbon Footprint: Commuting and Business TravelEdward Hillsman, CUTR

This session will target individuals and orga-nizations who want to respond to inquiries about their organization’s emissions of greenhouse gas emissions. Participants will learn about calculating and productively reducing the portion of those emissions caused by employee commuting and busi-ness travel.

5:30-7:00pm World Carpet

evening Network Reception

Don’t miss this fantastic opportunity to net-work with Florida’s transit professionals.

WeDNesDAy, MAy 20, 2009

7:15 am Hotel Lobby Registration

8:00-9:45am Salon F

Transit 101—Basics of Transit service PlanningJay Goodwill and Mark Mistretta, CUTR

Not sure of the difference between head-ways and service spans? Don’t understand the terminology used by your operations staff members? Here is your opportunity to gain an understanding of the basics of transit service planning. This introductory session is perfect for those new to transit or working in non-operations sections, or for operations staff needing a refresher in the terminology and principles of transit service planning.

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8:00-9:45am Salon B

Improving Morale—Fact or Fiction? Randall Pine, Pine & Associates

Capturing even glimpses of high morale and positive attitudes often seems beyond reach. In the face of tightening budgets, even glimpses may vanish. In the extreme, morale issues can become so ingrained that improvement is nearly impossible. This ses-sion will discuss programs and practices that can open the door for improved morale.

8:00-9:45am Salon A

Video Analytics for Transit ApplicationsJoshua Candamo, USF; Deborah Sapper, CUTR; David Kelsey, HART; Gary O’Neal, Verint; Mark Steffler, Vidient

Transit systems are actively seeking new or improved ways to use technology to deter and respond to crimes, suspicious activities, terrorism, and vandalism. The ability to quickly search large volumes of existing video or monitor real-time footage can provide dramatic new capabilities to transit agencies. Software-aided real-time video analytics or forensics can considerably alleviate human constraints. The session will give a brief overview of the NCTR project “Evaluation of Smart Video for Transit Event Detection” along with a discussion by staff from Hills-borough Area Regional Transit (HART) on their current video camera setup and their experience using video analytics software during a two-week pilot. Verint and Vidient representatives will discuss state-of-the-art software capabilities and usage scenarios.

8:00-9:45am Salon C

Marketing NetworkLiz Stutts, FDOT; Rob Gregg and Bill Morris, CUTR; Kelly Robertson, Kidd Group

The Florida Transit Marketing Network

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8:00 a.m. - 11:45 a.m.

(FTMN) provides a forum for Florida transit marketing and other interested professionals to discuss issues, share information, and net-work. This session will include a presentation on “New Media, What is It? Who Uses It? Why?” There also will be discussion and a status report on a new project entitled “Uti-lizing Information Technology in Innovative Marketing Approaches for Public Marketing Approaches for Public Transportation.” The session will conclude with a roundtable discussion about marketing activities around the state.

10:00-11:45am Salon F

Basics of Transit ProcurementAdam Goldman, Citrus Connection; Jay Goodwill and Ed Bart, CUTR

This is a “101” basics session to provide general information and guidance to participants on procurement policy, proce-dure, and techniques. Included will be an overview of small and large vehicle procure-ment programs in Florida and information on organizing and developing a procure-ment department for public transportation agencies.

10:00-11:45am Salon B

Increasing Productivity — What Does it Take?Randall Pine, Pine & Associates

Some objective measures of productivity are quantified as efficiencies in the delivery of transportation service to the public: better design = better productivity. Other measures of productivity are difficult to measure. This session will review these measures and how management can promote buy-in from the employees who are ultimately responsible for change.

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10:00-11:45am Salon A

Basics for Transit emergency Response PlanningHank Cusack, CUTR; Richard Weingarten, Charlotte County

This session will describe the elements necessary for the development of a transit system Emergency Response Plan for natural and man-made community disasters. The training will include reporting requirements and coordination activities with other local and state government and agencies.

10:00-11:45am Salon C

The Image, the Perception, and the Reality of BRT Alasdair Cain, Jennifer Flynn, Victoria Perk and Cheryl Thole, CUTR; David Vozzolo, HDR; Joel Rey, Tindale-Oliver & Associates, Inc.

Can BRT capture the high-quality image of rail transit? What are the tangible and intan-gible service attributes that determine BRT’s ability to attract discretionary riders? This session will address these issues through the findings of recent research and experiences from BRT systems around the country.

12:00-1:15pm Salon E

Transit Legislative Update Luncheon

This luncheon presentation will provide an overview of the impacts that recent state and federal legislative actions will have on Florida’s transit industry and will provide another opportunity to network and gain knowledge.

1:15-3:00pm Salon F

Transit 101 —Basics of Transit Grants and Funding ProgramsLisa Staes, CUTR

This session is designed for transit agency personnel who are relatively new to their

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10:00 a.m. - 5:00 p.m.

positions and have limited knowledge of transit funding programs. The session will provide a summary of FDOT and federal transit funding programs. Also included will be applicant and project eligibility criteria, funding participation, and the process for accessing available funding.

1:15-5:00pm Salon B

FTA’s Threat and Vulnerability AssessmentRobert Brinson, K&J Associates

This session will provide an introduction to FTA’s Threat and Vulnerability Assessment (TVA) eight-step methodology process. A TVA provides an analytical process to con-sider the likelihood that a specific threat will endanger the transit system, its patrons, or its employees. It identifies activities to be performed to reduce the risk of an attack and mitigate its consequences if an event takes place using a combination of quanti-tative and qualitative techniques to identify security requirements, including historical analysis of past events, intelligence assess-ments, physical surveys, and expert evalu-ation. A TVA is the foundation of a transit agency’s System Security Plan, the Safety and Security Certification Program, and a key requirement for the Department of Home Land Security Transit Security Grant Program (TSGP).

1:15-3:00pm Salon A

2010 ePA RequirementsSam Glickson, Cummins, Inc.

The EPA called for a 90% reduction of particulate matter and a 55% reduction of nitrogen oxide in diesel engine exhaust emissions starting in 2007. The birth of regeneration, however, was just a stepping stone. What are the environmental require-ments for our engines in 2010, and what is the industry planning to do about it? This

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session will highlight two industry solutions, Selective Catalytic Reduction (UREA) and Exhaust Gas Recirculation (EGR).

1:15-3:00pm Salon C

Planning Network MeetingDiane Quigley, FDOT; Rob Gregg and Xuehao Chu, CUTR

This session will provide insight on current transit planning issues and techniques. The FDOT Public Transit Office will provide an update on programs and activities, and a presentation on the U.S. Census American Community Survey will include applications for transit planning. Also included will be a roundtable discussion on the American Recovery and Reinvestment Act of 2009 (ARRA) and impacts on transit capital plan-ning. The Florida Transit Planning Network (FTPN) will conduct a brief network business update, but all interested individuals are welcome and encouraged to participate.

3:15-5:00pm Salon F

Transit 101—Preparing for the Triennial ReviewRandall Pine, Pine & Associates

Each FTA regional office conducts an annual two-day Triennial Review for its grantees. This session, conducted by an experienced FTA Triennial Reviewer, will provide an over-view of what is covered in those workshops, help attendees identify readily available re-sources in preparation for their own review, answer questions about what to expect, and offer suggestions on how to avoid the most common findings.

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Wednesday May 20, 2009

1:15 - 5:00 p.m.

3:15-5:00pm Salon A

Maintenance Round TableAldo Ambrosini, Navistar, Inc.; Ed Bart, CUTR; Bob Westbrook, FDOT

Join the discussion as maintenance profes-sionals from around the state explore issues and solutions on a variety of topics. Impli-cations of the recent stimulus package for various state programs will be examined. Topics concerning vehicle procurement, training, and new emissions standards will also be introduced.

3:15-5:00pm Salon C

Transit Technology—ITsRob Gregg and Sean Barbeau, CUTR; Darrell Smith, Runways Transportation

This session, sponsored by the Florida Transit Planning Network, will focus on cost-effec-tive on-board technology applications that enhance fleet management, communica-tions, and the customer experience. Also featured will be emerging GPS-enabled cell phone technology designed to assist individuals with special needs.

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TRAVeL INFORMATION

Tampa International Airport (TIA) www.tampaairport.com 813.870.8700 —Approximately 25 minutes from the Embassy Suites.

st. Petersburg/Clearwater International Airport www.fly2pie.com 727.453.7800 —Approximately 40 minutes from the Embassy Suites, across the Bay.

TRANsPORTATION

Avis Rent A Car 800.831.2847 Budget Car & Truck 800.527.0700 HARTline Info 813.623.5835 United Cab Service 813.253.2424 Yellow Cab 813.253.8871

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cutr – center for urban transportation research - …center for urban transportation research 7...

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