CURRICULAM VITAE

MADHU KUMAR RAO MADAKA E-Mail: madakamadhukumarrao@live.com +265 991 029 284

Job Objective

Assignments in Profit Centre Marketing sales / Credit Administration / Operations / Collections & Recovery and Administration Management with a high growth oriented organization.

Professional Profile

Over 05+ years' experience in the areas of Business Development, Marketing, and Customer Relationship Management

Collections & Recovery of Bad Debts and operations in dealer and financial services industry. Possess excellent

interpersonal, communication and organizational skills with proven abilities in team management, customer relationship

management and planning.

Areas of Expertise

Business Development & Marketing Implementing competent strategies with a view to penetrate new accounts and expand existing ones, meeting

pre-determined business objectives. Monitoring channel sales and marketing activities, implementing effective strategies to maximize sales and

accomplishment of revenue and collection targets. Customer Relationship Management

Mapping client's requirements and providing them with best credit solutions to suit their needs.

Managing customer service operations for rendering and achieving quality services, providing first line customer support by answering queries and resolving their issues.

Team Management

Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members.

Determining training needs of associates and conducting suitable training programmers to enhance their operational efficiency leading to increased productivity.

EDUCATIONAL QUALIFICATIONS:

ACADEMIC:

M.B.A (HR) Passed from Andhra university in 2010.

TECHNICAL:

C,C++,Windows-7/XP/98 and MS-Office.

Type Writing Higher in English

CAREER HIGH LIGHTS

ETC AGRO TRACTORS and IMPLEMENTS July 2012 to till date

Worked as a Operations Manager-

Successfully managing Tractor Sales and Credit Loans to Customer, Administrations, collections and

operations in entire Uganda , Rwanda and Malawi Country.

Job Profile: Brand Promoting in Uganda , Rwanda and Malawi Countrys.

Ensuring for Sales Volume Targets.

Participating in Govt and Private sector Tenders.

Brand Promotional through exhibitions, advertisements, and Govt Sectors for promoting the brand,

meeting large and medium scale farmer associations, meeting Sugar factories.

Supporting prospective customers by facilitating Banks.

Responsible for Business and Collection Activities in Entire Uganda and Rwanda Countrys. Maintain office Records and sending Daily MIS reports to Head office. Responsible for ordering and maintaining the Inventory stock for spares. Responsible for Maintain the Service ledgers (Labour charges, workshop revenues, and warranty claims). Responsible for Logistics and C&F. Manpower handling and recruiting. Ledger maintenance & updates on day-to-day activities on procurement, wages, and miscellaneous

expenses. Tally with URA taxation reviews.

CHOLAMANDALAM INVEST&FIN.CO.LTD September 2011 to January 2012

Worked as a Branch Sales Manager Cluster Head- (ASST MANAGER)

Successfully managing Tractor loans and Trade Advances to dealer, collections and operations in entire

KARIMNAGAR, WARANGAL, ADILABAD AND NIZAMABAD, Districts with a monthly turnover of 120 units business,

achievement of Rs. 1.50 Crore collections per month.

Job Profile:

Business planning District wise, dealer wise and month wise to achievement of annual targets.

Opened untapped semi urban and rural markets aided with attractive Finance packages.

Monitoring Location Heads & Associates for collection and Business.

Field and credit investigation and background check.

Maintaining Good TAT to gey the Business from the Dealers.

Responsible for Business and Collection Activites in Entire Cluster.

TATA CAPITAL LIMITED Dec 2010 toAug 2011

Worked as a Sales Support Executive and Team Leader under Regional Manager

Job Profile:-

Manage 10 field executives.

Responsible for Post and Pre Documentation for Disbursement

Sending Business and Collection MIS to Head Office.

Responsible for Collection receipt and posting of cash receipts

Reconciling outstanding account balances and preparation of periodic reports on accounts receivable and

past due status

Responsible for collection activities including sending follow-up inquiries

Negotiating with past due accounts on repayment terms.

Responsible for receipt and posting of cash receipts

Respond to internal and external customer account in queries

L&T FINANCE LIMITED. Agust 2009 to November 2010

Worked as a Team Leader for Business and Collections

Successfully managed business (Tractor Loans and Car Loans), collections and operations in entire

Karimnagar and Warangal Districts with a monthly turnover of 80 units business, achievement of 2.0 Crore

collections per month.

Job Profile:

Business planning location wise, dealer wise and month wise to achievement of my annual targets.

Opened untapped semi urban and rural markets aided with attractive Finance packages.

Business promotion activities like loan and exchange mela to increase product vision geographically.

Monitoring Associates for collection and Business.

Field and credit investigation and background check.

Gather market intelligence on competition / activities and be proactive.

Administrative activities - maintain reports / records.

Providing the information of difference Finance Companies in the market.

To generate the proposals and explaining the any our funding schemes.

Gathering the compitator finance schemes and relevent information from Market to compete with financial

Market.

M/s. VENKATARAMANA TRACTORS, Karimnagar SEP 2006 to JULY 2009

Worked as a Sales Manager (Part Time) in Venkataramana Tractors, Karimnagar District AP

Job Profile:

Network designing and execution and ensuring dealership infrastructure and sales and gathering the RTO

data and Temporary Registration Data to know the every month Industry Sales.

Planning and execution of territory activity programs for product sales improvement.

Enhancing Product Sales Forecast, set, monitor area sales targets and realize.

Plan and execution of activities chart

Gather market intelligence on competition / activities and be proactive.

Administrative activities - maintain reports / records.

Providing the information of difference Finance Companies in the market.

Collecting Market outstanding with in stipulated time period

Salesman Counseling on Performance and target given for every 15 days / facilitate idea generation and

exchange best practices Training to staff.

Gathering the compitator finance schemes and monthly finance sales and bank sales from TR/RTO data

from RTO office.

Achievements:

Increased SOM 4% to 7.5% in the territory.

Best Target Achieved Certificate (Marketing and Management) from ECSORTS LTD, AMMD.

PERSONAL STRENGTH

Hard work, Sincere and convincing ability.

Have sincere desire to achieve Goals and Targets.

Adaptable to any environment

PERSONAL PROFILE

Date of Birth and Age: 07 May 1986 26 Years Old

Languages Known: English, Hindi, Telugu

Marital Status: Unmarried.

Yours Obediently,

Madaka Madhu Kumar Rao