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Curriculum Vitae

Personal informationFirst name(s) / Surname(s) Maria Teresa PetrangoliniAddress(es) Via Pienza 261 00138 Rome

Telephone(s) + 39 06 367181 Mobile: +39 3483347604Fax(es) +39 0636718333E-mail [email protected]

[email protected]@activecitizenship.net

Nationality Italian

Date of birth 03/03/1951

Gender Female

IN BRIEF

Teresa Petrangolini was born in Rome in 1951 and she graduated in Arts and ModernLiterature at La Sapienza University of Rome. From 1975 to 1982 she worked with theForeign Ministry but she gave up this job in order to devote to the civic participationand civil rights protection development. In 1978 she set up with other founders the

Democratic Federative Movement, today known as Cittadinanzattiva (CA). For morethan 30 years, CA promoted in Italy and all around Europe citizens involvement inpublic policies and programmes aimed at improving human and civil rights in matter of health, consumers, education, judicial system and public administration. From 1988 to2002, Teresa Petrangolini was the National Secretary of Tribunal of Patients Rights(CA). It is an important network which plays a crucial role in Italys health policy inpatients favour with a total of 350 local branches and about 10.000 volunteers. In2002, Mrs. Petrangolini became the Secretary General of Cittadinanzattiva, which underher mandate was not only awarded by the President of the Italian Republic with thegold medal for Public Health, but in 2007 it also won first prize as Organized CivilSociety being awarded by the European and Social Economic Committee. During the

following years, Cittadinanzattiva (CA) sharply improved its activities in several fields,such as school and education, consumer policy, legality and transparency in publicadministration and Corporate Social Responsibility. The headquarter of CA numbersabout 60 collaborators, with 90.000 members and 250 local offices, and it also disposesof a European network (ACN). In 2009, since Mrs. Petrangolini was put in charge of Cittadinanzattiva International Policies, the association gained membership both toCivicus -World Alliance for Citizens participation- and to the United Nation GlobalCompact network. In 2010, Mrs. Petrangolini became the director of the EuropeanActive Citizenship Network, which gathers about 90 organizations from 30 differentcountries. ACN, founded on 2001, achieved 19 projects on the promotion of Europeanactive citizenship and took significant steps on patients rights improvement. Moreover,she is one of the charter member of FONDACA -Active Citizenship Foundation (think-thank)-, as well as member of its Board of Directors. She also covers a roles in the EUHealth Policy Forum (DG Sanco) and in the Active citizenship Structural Dialogue group

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For more information on Europass go to http://europass.cedefop.europa.eu European Union, 2004-2010 24082010
mailto:[email protected]:[email protected]:[email protected]:[email protected]


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(DG EAC European Commission). Furthermore, Mrs. Petrangolini is a charter memberof the Pain Alliance Europe Association and she also was member of the AdministrationCouncil for Health Services Agency. She constantly carries out training activities inmatter of civic participation for several institutions, such as public administrations,associations, organizations and universities; as a matter of fact, she covered the role of University Professor for the Master Citizenship Policies and Regional Welfare at LaSapienza University of Rome, as well as the Master European Health Care Systems

at Udine University.

She has skills and competences as general manager e senior program leader in noprofit organizations. She has the ability to lead a team and support the new HR growthand a special attitude to manage complex relationship with public and private sectorstakeholders. She is a problem solving person with the capacity to innovate, to thinkstrategically, to translate ideas into practice. She has also communications skills, bothoral and written. Finally, she has the capacity to manage local networks, economicplanning and fundraising.

With the respect to the specific field of children protection CA was promoter of severalinitiative and campaign: the right to play in the hospital, the engagement againstchildrens pain, the participation to the Annual Report on the Convention on the rights of the Child, the change of the chronically ill childrens condition, the promotion of laboratories of active citizenship in the schools, campaigns on bullying, on well beingeducation, on safety culture and risk control in the school, in addition to participation inthe Court for the legal defense of children who died as a result of collapse of schoolbuildings (Rivoli, San Giuliano di Puglia, LAquila).

Work experienceDates From June 2010 until today

Occupation or position held Director of Active Citizenship Network ACN

Main activities and responsibilities-- Setting up of a new teamwork for the Head Office; Staff Training; Activities

Scheduling; Budget and Fund-raising Management;- Promotion and Support of the project Building Active Citizenship in Europe: an

experience in mentoring, in collaboration with 7 European Countries; trainingand communication activities;

- Running Activity Plans for the processing and promotion of the Report AssessingPatients Rights in Europe, in collaboration with 20 European associations;

- Fund-raising General Management and Project Officer at private and EuropeanUnion level;

- Event Organization of the 5 th European Patients Rights Day (Brussels, 11-12 April2011), with the participation of 200 representatives of associations, Europeanpartners and European Authorities;

- Networking and Public Relations with partners associations;-

Lobbying and Public Relations with DG Sanco and the European Health andConsumer Policy Commissioners;- Design and drafting of new European Project (projects still in progress);

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- Project General Management for Future Active Citizens: volunteering as anexercise of democracy. The project is still in progress and involves schools of 7European countries;

- European Meeting and Summit Speaker for European Patient Forum, Wonca,Health World Summit, Pain Alliance Europe, Health Technology Assessment;

- Web Restyling promotion of www.activecitizenship.net (still in progress).-

Name and address of employer: Active Citizenship Network , via Flaminia 53 00196Rome (Italy)

Type of business or sector: Non Profit Network for Civic Participation and CitizensRights Protection

Dates From 2009 until todayOccupation or position held: Cittadinanzattiva International Policy Director ;

Main activities and responsibilities-- Starting up of the cooperation with the Geneva UNPD office, with particular

reference to the Art Gold Programme;- 2009/2011 Derechos y desarrollo Project Management, a Colombian CA on the

promotion of citizens participation in public services, project carried out incooperation with the Colombian UNPD and the Italian Ministry of Foreign Affairs;

- 2011: Leading of a Moroccan Mission which set up a cooperation programme withART Gold Morocco (UNPD), with the purpose to promote decentralisation anddemocracy in Morocco. Backing up of the project called Institutional support andempowerment of active citizenship aimed at civic participation in regionalgovernance;

-2007/2011: Cooperation with Civicus (World Alliance for citizens participation)and achievement of two Civil Society Index publications, an international researchon world civil societies, carried out in collaboration with Fondaca.

Name and address of employer Cittadinanzattiva Onlus, via Flamina 53 00196Rome (Italy)

Type of business or sector Non Profit Organization for Civic Participation andCitizens Rights Protection

Dates From May 2002 until today

Occupation or position held Secretary General of Cittadinanzattiva Onlus- Main activities and responsibilities-- Organization General Management: HR Management of the Head Office (6o

units), Youth Leadership Training Management, Management of Cittadinanzattiva250 regional offices and 20 regional secretariats, Management of regionalvolunteering recruitment, General Management of adhesion collection to theamount of 90.000 adherences, Management of Institutional bodies, PublicRelation and Communication Management, Administration and private and publicFundraising Management, Annual compilation of Cittadinanzattiva Social Budgets;

-- Cultural and Politic Promotion of Civic Activism, particularly referred to:


http://www.activecitizenship.net/http://www.activecitizenship.net/


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1. 2002/2006 Implementation undertaking of art. 118, par. 4, of the ItalianConstitution in matter of horizontal subsidiarity, that is: Constitution of theCommittee Quelli del 118 in collaboration with institutional experts andrepresentatives and 15 associations; Establishment of 3 NationalConventions on Subsidiarety; Foundation of Labsus, a subsidiaritylaboratory on knowledge and experience sharing in this field.

2. 2005/2011 Civic participation and evaluation. In 2008/2010, a three-years

Convention with the Italian Department of Health was signed in order todevelop and formalize the Civic Audit, which was created by 150 localhealth departments and 8 Italian Regions. In 2006, it was also drawn anagreement with the Public Function Department in matter of promotion andsupport of civic participation, subsidiarity and civic assessing of quality of public and local services.

3. Citizens Rights Guardianship and protection. In 2002/2011, the citizensassistance service was empowered throughout the establishment of asingle Integrated Guardianship Project (PiT), with 30 regional offices thatsafeguard about 30.000 people every year in the field of health, consumersprotection and Court access. Many campaign were promoted againstarchitectonic barriers, to protect bank users, to educate on the use of waterresources, to reduce the waiting list for medical treatments, etc.

4. School and Educational Engagement. Since 2002 until now, in cooperationwith the Civil Protection Department, it was set up a monitoring programmeon School Building Safety, as well as the National Schools Building SafetyDay. In matter of schools, CA also established numbers of Laboratories forActive Citizenship and participated in the drafting of two monitoring reportscalled Italys Convention on Childrens and Adolescents Rights.

5. Networking and Partnership. Empowerment of CnAMC (Coordination of Chronic Disease Patients); participation in several syndicates and alliances

with other institution and associations- Thanks to this alliances AC hasachieved a law article establishing good seizure for corrupted publicadministrators.

6. Social Corporate Responsibility. Setting up of seminaries, workshops andEuropean projects, such as Not Alone, in matter of partnership betweencivic organizations and private enterprises. Under Mrs. Petrangolinidirection, CA also became member of the UN Global Impact programme onSocial Corporate Responsibility.

7. Europe. (before 2010) Active Citizenship Network boasts about 19 projectsin matter of citizens rights, consumers, patients rights and social corporateresponsibility, as well as the drafting of the European Charter on PatientsRights (2002). ACN also participated in debates and auditions held in theEuropean Parliament, Commission and in the Social and EconomicCommittee.

Name and address of employer Cittadinanzattiva Onlus, via Flamina 53 00196Rome


Dates From 1988 to 2002

Occupation or position held National Secretary of Tribunal for Patients RightsPage 4/8 - Curriculum vitae of

Petrangolini TeresaFor more information on Europass go to http://europass.cedefop.europa.eu European Union, 2004-2010 24082010


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-- Main activities and responsibilities-- 1988/2001 Establishment of a network composed by 350 citizen regional groups

working in hospitals as volunteers by Patients Rights Centres;- 1988 Initiative for patients rights in collaboration with RAI (Italian Public

Television): buses were sent in 100 Italian hospital to sensitise institutions and

health care givers of citizens rights respect;- 1991 Drafting of the Report Citizens Rights Conditions in Health Care System,in cooperation with the Department of Health;

- 1992 Drafting of article 14, Decree 502/517 . For the first time, Italy got citizensrights protection in matter of health policies;

- 1994 Drafting of the Pharmacy Quality Charter, in collaboration with ChemistAssociations in order to involve them in the improvement process of socialservices;

- 1995 Drafting of 14 Citizens Rights Protocol, with the participation of more than40 civic organizations; collaboration in the drafting of the Health Services Charter;

- 1996 Administration Councillor at the Regional Agency for Health Services;- 1996 Setting up of the CnAMC (Coordination of Chronic Disease Patients),

composed by 100 patients associations;- 1996 Establishment and promotion of Health PiT (Integrated Guardianship

Project) which boasts about 30.0000 annual interventions for diseased citizenprotection;

- 1998/2000 Drafting of the Protocol on Surgery Processes and the Safety Chart onWelfare and Medical Practice;

- Participation in a European Council workshop on Citizen Participation in DecisionMaking Health Policies, which in 2000, led to a formal EuropeanRecommendation.



Dates From 1978 to 1988

Occupation or position held Founder/ Volunteer Democratic FederativeMovementMain activities and responsibilities

Mrs Petrangolini set up with other charter members the Democratic FederativeMovement, today known as Cittadinanzattiva, and she participated as well in itsdevelopment throughout different assignments: Foreign Relations Management, ViceNational Secretary, Relation Management for Civil Defence. Concerning the latter, in1986 she directed the citizens movement for the Research on Seismic Events,drafted in collaboration with the Italian Civil Defence Department and focused on civicinformation in preventing seismic risks.






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Dates From 1976 to 1988Occupation or position held Clerk of Italian Foreign Ministry

Main activities and responsibilities Promotion of Italian cultureName and address of employer Italys Foreign Ministry

Type of business or sector Public Administration

Education and training

Dates 1974 Title of qualification awarded Arts and Modern Literature degreeName and type of organisationproviding education and training La Sapienza, University of Rome

Dates 1993

Position held Trainer in Prodere Program, promoted by Foreign AffairMinistry and UNDP in Central America (Nicaragua, Salvador) for the promotion of decentralized cooperation between Italian and Center America civl society

Dates 1998/2010

Position held Trainer and teacher in Community organizing and civicactivism and participation, in several institutions (LUISS School of health management, political sciences faculty, Cefpas Institute of

Caltanissetta, Specialization Courses on Communication Tor VergataUniversity Rome, Formez, Toscany Region, private companies training activityNovartis, MSD, Roche, Pfizer, no profit sector training with Antea,AVO, Fish, etc.)

Dates 2005/2007

Position held Professor: Master Citizenship policies and local welfareUniversity La Sapienza Rome

Dates 2009/2010

Professor Master Quality Management in Health Europeanservices, Udine University

Recent activity as learner2006 UCLA Los Angeles Summer courses on SocialNetwork and Social work

2006 Issos Montevarchi Italy Course for publicadministration evaluation tools

2011 London School of Economics Summer school of Health Tecnology Assessement.

Personal skills and competences




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- Expert on active citizenship, democratic development and social change policies,projects and tools at national and international level in public services, educationand school and health system.

- General Manager and senior program manager of no profit organization (funding,administration, people management, planning, etc.)

- Capacity to Annual compilation of Social Budgets- Extensive experience in Team working, mediating and intercultural skills;

- Able to work flexible hours and travel frequently;- Able to speak and understand fluently both English and French:- Able to think strategically on a range of tasks and meet deadlines;- Able to manage and interact with different public and private stakeholders.- HR Management and evaluation;- Youth Leadership Training Management;- Organizational skills of regional volunteering recruitment and networking;- Able to communicate, both oral and written

-Mother tongue(s) Italian

Other language(s)Self-assessment Understanding Speaking WritingEuropean level (*) Listening Reading Spoken interaction SpokenproductionEnglish C1 C1 C1 C1 B2French B2 B2 B2 B1 B1

(*) Common European Framework of Reference for Languages

Additional information

Publications:

- 1979 Lintelligenza e gli avvenimenti, co-written book, Grazanti;- 1998 Manuale della Cittadinanzattiva, co-wriiten with Giovanni Moro, Carocci;- 2000 Writing of the charter carta dei servizi sanitari e rapporto con il cittadino,

extracted by Guida allesercizio professionale per i medici chirurghi e gliodontoiatri, III edition;

- 2001 Writing of chapters Le carte dei diritti del malato and le carte dei servizi,extracted by Le leggi dellospedale, written by A.Zaglio;

- 2002 Diritti e salute dei Cittadini, Editori Riuniti, (Health and Patients Rights);

- 2007 Diritti e salute dei Cittadini, Baldini e Castaldi, (Health and PatientsRights);

- 2008 Writing of several chapters of Trattato di Legislazione ospedaliera),Edizione Piccin, (Treaty on Hospital Legislation).- 2011 Co-writing of 2011 Report Observatory on Federalism policies.

Other activities

Since 1988, TV and Radio consultant and guest of severalprogram (RAI 1, RAI 2, RAI 3, Mediaset, la 7, Sky)

Member of two Evaluation Bodies for Health Officers throughout Romes RegionalHealth Care System;

Member of the Board of Directors of FONDACA;


http://europass.cedefop.europa.eu/LanguageSelfAssessmentGrid/enhttp://europass.cedefop.europa.eu/LanguageSelfAssessmentGrid/en


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Teresa Petrangolini



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