Curriculum Vitae

Mr. Uday Bhan SinghC/o Sh. Chandra Bhan Singh,Rural Health Training Centre,Najafgarh, New Delhi-10043 Mob. 8010357651,7503350928 Mail ID : uday8010.singh@gmail.com

UDAY BHAN SINGH CAREER OBJECTIVE

Try To learn new thing always whenever got opportunity & Use working experience for betterment of company and try to make functions easy for all

PROFESSIONAL PROFILE

Disciplined, goal oriented, versatile, adaptable and committed customer-focused customer service professional.

A self-motivated, communicative, team player, with experience of working within challenging environment.

EDUCATONAL QUALIFICATIONS

Graduation from Delhi University Dayal Singh in 2003 (Humanities) Second division 12th from UP Board in 1990 first division 10thfrom UP Board in 1998 first division

TECHNICAL QUALIFICATION:

Diploma in Computer. MS-Office. In 2003 to 2004

WORK EXPERIENCE:-

1.EXECUTIVE CMS (DEVELOPMENT CREDIT BANK LTD) :1st Aug’11~1st Oct’14

Job Profile: Currency chest Handling Customer at Cash Counter and Collection cash from agency. Taken cash from customer carefully with detected fake note thereby reducing the Bank's

loss by approx. RS.50000 on a monthly basis Identification of counter issue, soiled, ATM fit and Paid currency. Mail send to branches for physical cash received from our branches Deposit soiled currency to currency chest. Team handling for cash processing. Debit and credit branch dummy for excess, short and counter fake currency.

Job Profile: Clearing

Checking of cheque under UVRL to identify forge and alteration on cheque. Knowledge of CMS and finical software Inputting payee name inward clearing and file uploading. Digital signature and Sara software operation know Handling independly out station calling to different bank for block Fund in this way we reduce block fund up to two lac per month. Handling front desk for Branch banking that involves resolution to customer queries and

complaints, processing of customer request like cheque book request, Bank statements. Outstation lodgment, realized and solve queries. IBC Lodgment and realized fund and take charges as per RBI guidelines. Inward clearing authorization and make tm ( transactions maintenance )& lodgment of obc,ibc.osc,relasing of fund to customer account. Outward clearing Lodgment and authorization and marking excel of discrepancy cheque & rechecking of outward lodgment. 2. Junior officer in AFC COMPANY (HDFC BANK) 29th Nov. 2004 to 14 th JULY 2011

Job Profile: cash Knowledge of shorting of Notes in different categories. Sending cash to different Branches of HDFC. Bank according to requirement. Controlling of Vault limit. Offloading of cash. Knowledge of Paid, Forged note and half value note. Diversion from different Bank. Knowledge of ATM machine.

WBO( HDFC BANK LTD) ADFC AS SR.OFFICER

Job Profile : Clearing

Verification of cheque 1000 per day technical Checking of cheque under UVRL machine. Knowledge of PDC, ODC & other return reason. Rechecking of batches. Preparing MIS of cheque received from branches. Complete knowledge of CTS clearing. Outward cheque lodgment & authorization Making outward return as per CTS

Cash withdrawal for ATM ICICI Bank, HDFC BANK HSBC BANK.

4. VULCAN EXPTEES P LTD AS CUSTOMER ASSOCATE FROM 8 APRIL2015 TO 10 JULY 2015Job Profile 1 Solution provide to customers queries. 2. Updating run sheet received from our delivery boy. 3. Rechecking of delivery sheet received from delivery boy. 4. Meeting with Customer to provide better services.

5. SIS PROSEGUR PVT LTD LEADER IN CASH LOGISTICS AS RECON VERIFIER FROM 10 AUG TO 2015 TO CONTINUE.

Looking after Ops. (Account) for more than 610 ATMs of various banks like BOB, KOTAK, DCB, CITI, ING, CITI, ICICI & BOM (SIS has more than 1800 Atm’s in Delhi & NCR including MOF Project).

Responsible to manage team looking all ATM Operation related jobs like

Loading/Withdrawal indents, route Dispatching/planning according to priority, reporting part, customer complaints/queries, escalations, reconciliation etc.

Make connection between field & operation (back office) team in such a way so that, info flows correct on real time related to Ops. (Lesser escalation for seniors).

Started training programs for every custodian and crew members concerning jobs for better or smooth operation.

To check cash sorting e.g. ATM fit, Mutilated note & Fake note.

Handling customer queries for customer incomplete transaction from ATM and check error code whether customer cash transaction successful or not.

To check vault closing balance report how much cash we already have and how much cash we withdrawal from banks to ATM machine.

Salary Drawn : 19,043/PM.+ other benefits

Expected Salary :

PERSONAL PROFILE :-

Father’s Name : Sh. K.B Singh (Sr. Warrant Officer in Air force)Date Of Birth : 15/12/1982Permanent Address Apna Ghar 92-B, Shivpuri Part-I,

Dinpur, Najafgarh, New Delhi-110043Marital Status : MarriedNationality : IndianSex : MaleHobbies : Traveling and making friend.Language Known : English & Hindi

DATE:

Signature

PLACE: NEW DELHI

(UDAY BHAN SINGH )