Grant Carroll22 Carrigallen Drive, Finglas,Dublin 11,Dublin

Tel: (353) 0851340784E-mail: grantcarrolldit@gmail.com.

Personal Profile: An enthusiastic mature Networking Technologies student with experience in electronic device repair. Customer orientated with a proven track record of customer retention, who wishes to attain a minimum of 2.1 Degree from Dublin Institute of Technology and is currently seeking a part time position in the IT industry (CCNA qualified). A dedicated team player within the Reserve Defence Force and Kyuzo martial arts gym, whereby he instructs children from the ages of 4 – 14 in the art of Brazilian Jiu Jit Su. Self-motivated in the area of networking technologies with continued study planned in the field of Cisco Certification ultimately leading up to CCIE qualification.

EDUCATION 2015– Present Networking Technologies

Dublin Institute of Technology, Dublin 2

Modules of study: Physical Computing, Computer Hardware and Security, Digital Age Technology, Electronics, Introduction to Networks (CCNA 1), Web Development, Applied Data Networking, Information Literacy Project, Routing and Switching Essentials (CCNA 2), Problem Solving with C, Microcontrollers and Electronics, Business Management, Scaling Networks (CCNA 3), WAN Technologies (CCNA 4), Operating Systems, Fundamentals of Wireless (CCNA Wireless), Server-side Web Development, Project Management, CCNA Network Security Project, Network Embedded Systems, Programming for Networked Systems, Network Management and Financial Management.

2014-2015 Computer Systems and Networks FETAC Level 6 Whitehall College, Dublin 11.Results:Distinction - Web Authoring, Windows Programmer, Switch BasicsMerit - Networks, WAN Technologies, Routing Technologies, Computer ProgrammingPass - Mathamatics

2013-2014 Networking Technician FETAC Level5Liberties College

Results:Distinction - Computer Architecture, Internet, Networking Essentials, Communications, Introduction to Network and Work ExperienceMerit - Web Authoring, Computer Programming

Projects / Case Studies:While attending Liberties College we carried out project as part of a team that would upgrade one of the student computer rooms. The areas we covered in the report were: Hardware, Layout, ergonomics, network connectivity and reliability, Security and also software. We produced and our findings to the college and they allowed us to carry out an upgrade on the room by increasing the Ergonomics of the room layout by moving counter tops to provide better space usage. This allowed more room per pc and also allowed us to fit in printers. We setup the room so that the PC’s could connect to the student’s accounts on the schools intranet.

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Technical/Laboratory skills: Confident with Cisco equipment Ability to use CLI Routing protocols RIP / OSPF / EIGRP VLANs / STP / RSTP / Etherchannel / MST Securing VLANs, switch access, IDS, IPS TCP/IP, DNS, DHCP HTML/JAVA/Visual Basic/C languages Trouble shooting

EMPLOYMENT RECORD / EXPERIENCE

2010 – Present Kyuzo Gym, Ballyboggan Road, Dublin. Head Children’s coachResponsibilities; Teaching children BJJ, Promoting the club, Attending competitions, Stock taking, Money handling, Customer care, Marketing, Class planning and structure, Liaising with other clubs, Class improvement ,Involvement in secondary schools.

2012 – 2013 511 Tech solutions, North Circular road Dublin. Pc repair specialist.Responsibilities; Dealing with customers and employees to solve pc problems, Money Handling, Data Entry (Excel and Access), Diagnosing problems with electronic devices, via communication with customers and using my own troubleshooting skills, Project management - ensuring that projects are handled within a deadline and keeping the customer updated, Stock taking and ordering, Marketing through Facebook and increasing our online presence, selling of stock (laptops, phones, components).

SKILLS and PERSONAL QUALITIES Leadership - Being a children’s martial arts coach I have to be able to lead and instruct

children in the art and maintain order during the class. Sometimes I will also teach adults when the Head coach is away or cannot make it. When I was a member of the Reserve Defence Force during an exercise my Sergeant instructed me to take command of my unit as the original commander became injured. My tasks included managing my unit, instructing them on what to do, doing an inventory of what each person had on them and then looking for resupplies.

Enthusiasm - While teaching children or adults I have to be enthusiastic to teach them. It make the class fun and make them more willing to listen to me.

Initiative - While working as a PC Repair Specialist I had to use my own initiative to solve problems with pc and prioritise which project was most urgent.

Self-motivated – After being let go from work, I motivated myself to return back to college, this lead me to pass every year and receive my CCNA qualification.

Trouble shooting/diagnostics – Working As a PC Repair Specialist I had to learn how to trouble shoot problems with electronic devices, this was done verbally and physically. When a device was handed in to I asked the customer a series of questions which would give me an understanding of the problem. This would give me an idea where I should start when trying to solve the problem using my own diagnostic skills.

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INTERESTS AND ACHIEVEMENTS

Voluntary/charity work: Former member of the Reserve Defence Force. Helped organise numerous martial arts competitions.

Other activities: I enjoy training and coaching martial arts. I also enjoy reading. My favourite genre of books is either military or fantasy such as Game of Thrones or lord of the rings, I also enjoy some fiction books like Ross O Carroll Kelly. I also enjoy PC gaming and electronics, I like to try and make improvements in my own system that I have built by myself such as overclocking my GPU to get more frames or to increase the performance and effectiveness of the machine.

References available upon request

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