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Naomi White Date of Birth: 01/10/1991 Address: 140 Myrtle Road, Sheffield, S2 3HJ Mobile: 07808870976 Email: [email protected] PERSONAL PROFILE A hard-working, driven graduate at the start of her career - eager to learn, develop and progress SKILL AND COMPETENCIES IT SKILLS: Through education and professionally, I have used a range of software and programs. I have advanced knowledge of the full Microsoft Office including Excel. In addition to my degree, at university I undertook an Excel master class and also gained a Sage 50 Accounts Certification. I applied what I had learnt through my courses to my role as a Sales and Purchase Ledger using Sage for Data extraction, reporting and manipulations whilst updating Management information COMMUNICATION SKILLS: Presenting formal projects throughout my University degree either as part of a group or independently, alongside my employment through daily illustration of MI to various management, has made ma an employment. Since moving into finance I have gained experience working with highly sensitive information, ranging from financial difficulties to fraudulent activity. ANALYTICAL SKILLS: I established my analytical skills during education through modules such as Credit Analysis, Risk Management and Investment. During these modules I was assessing risk to make informed lending decisions. I also analysed external market variables and assessed previous behaviours to link trends, predict forecasts and provide advice based on this information. ORGANISATIONAL SKILLS: Successfully completing a university degree whilst working to support myself has honed my organisational skills. I am able to manage my workload and prioritise tasks to ensure I’m working effectively and efficiently at all times. My current role consists of various tasks which have different time constraints so it has become essential that I’m always adhering to proficiency requirements. EMPLOYMENT HISTORY June 2015 – Present Credit Risk Officer at HSBC PLC My current role of Credit Officer involves liasing with customers both over the telephone and in writing, reacting to customers’ needs and providing adequate responses to their queries and concerns. I use analytical and problem solving skills and professional judgement to provide lending solutions and credit facility recommendations based on an individual’s affordability criteria. Ensuring all internal procedures and controls are followed, whilst remaining vigilant to fraud in order to minimise the company’s exposure to financial losses and debt

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Page 1: DocumentCV

Naomi WhiteDate of Birth: 01/10/1991

Address: 140 Myrtle Road, Sheffield, S2 3HJMobile: 07808870976

Email: [email protected]

PERSONAL PROFILE

A hard-working, driven graduate at the start of her career - eager to learn, develop and progress

SKILL AND COMPETENCIES

IT SKILLS: Through education and professionally, I have used a range of software and programs. I have advanced knowledge of the full Microsoft Office including Excel. In addition to my degree, at university I undertook an Excel master class and also gained a Sage 50 Accounts Certification. I applied what I had learnt through my courses to my role as a Sales and Purchase Ledger using Sage for Data extraction, reporting and manipulations whilst updating Management information

COMMUNICATION SKILLS: Presenting formal projects throughout my University degree either as part of a group or independently, alongside my employment through daily illustration of MI to various management, has made ma an employment. Since moving into finance I have gained experience working with highly sensitive information, ranging from financial difficulties to fraudulent activity.

ANALYTICAL SKILLS: I established my analytical skills during education through modules such as Credit Analysis, Risk Management and Investment. During these modules I was assessing risk to make informed lending decisions. I also analysed external market variables and assessed previous behaviours to link trends, predict forecasts and provide advice based on this information.

ORGANISATIONAL SKILLS: Successfully completing a university degree whilst working to support myself has honed my organisational skills. I am able to manage my workload and prioritise tasks to ensure I’m working effectively and efficiently at all times. My current role consists of various tasks which have different time constraints so it has become essential that I’m always adhering to proficiency requirements.

EMPLOYMENT HISTORYJune 2015 – Present Credit Risk Officer at HSBC PLC

My current role of Credit Officer involves liasing with customers both over the telephone and in writing, reacting to customers’ needs and providing adequate responses to their queries and concerns. I use analytical and problem solving skills and professional judgement to provide lending solutions and credit facility recommendations based on an individual’s affordability criteria. Ensuring all internal procedures and controls are followed, whilst remaining vigilant to fraud in order to minimise the company’s exposure to financial losses and debt

September 2014 – April 2015 Customer Service Assistant at Lloyds Banking Group

A highly customer faced position and one of trust that often involved handling sensitive information. My role involved being the first points of call for customers and staff both over the phone and face to face. Helping customers with their banking needs and helping to ensure the customer is getting the most out f all we offer i.e. banking products and services

A MONTH PLACEMENT DURING SEPTEMBER 2014 Sales Support at Virgin Media

Through my short employment with Virgin Media, I gained vital customer service experience. It was my job to entice customers into the store and then use my up-to-date product knowledge and customer service skills to tailor products to the individual. I always worked as a team to establish sale opportunities to achieve store targets.

JULY 2013 – AUGUST 2013 Sales and Purchase Ledger at Sleep Marketing LLP

Page 2: DocumentCV

Whilst working for Sleep Marketing my customer service skills were put to the test because I had to converse with customers about outstanding invoices as my main duty was to chase up outstanding debts communicating by telephone, letters and email. My other key tasks also involved; producing invoices, banking and reconciliation, allocating customer payments as well as general filing duties.

EDUCATION

2012 – 2015 Sheffield Hallam UniversityB.S.C (Hons) International Finance and Banking

2008 – 2010 Castle Sixth FormA Levels Politics, Psychology, Economics and Mathematics with Statistics.

2003 – 2008 Kenilworth School and Sports CollegeGCSE’s Grade A – C including A’s in Mathematics, English and Science


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