cv_mohamed fawzy_sales engineer
TRANSCRIPT
Mohamed Fawzy Ahmed | Phone: + (20) 0100 197 37 67 EGY | Email: [email protected]
SALES ENGINEER
A Civil Engineer with experiences in scaffolding -Formwork and baths Sales, site construction, and interior finishing have an in-depth knowledge of civil engineering principles and theories. Seeking for a challenging position as a Sales Engineer in the Middle East where I can use my skills in Sales/Project Management To work in an organization where I can grow with it, by enabling me to apply my technical and creative skills to my full extent and allowing me to be exposed to the cutting-edge technology in the industry.
CORE COMPETENCIES
▪ Project Management ▪ Customer Orientation ▪ Interpersonal Awareness ▪ Stakeholder Liaison
and Relationship Building ▪ Building Collaborative Relationships ▪ Client Relationship
Management ▪ Critical Thinking ▪ Change Management ▪ Quality Management ▪ Business
Strategy ▪ Management Control System ▪ Analytical Thinking ▪ Marketing ▪ Sales
KEY SKILLS AND ACHIEVEMENTS
Project Planning, Multiple Project Management, Budget Management and Project Control –
Recognized for delivering planning, costing and resource planning functions .At Move in –
Successfully 5 projects within a set timeframe and budget.
Project Coordination a– At (Move in, Kohler, Acrow Misr, IGI Real estate) – Extensive
experience working in close coordination with site engineers and sub-contractors , the client
and other departments need to indirect interact
Meeting Project Deadlines – At (Acrow Misr, Move in) delivered all successful projects
mentioned below on time and within budget Range.
PERSONAL INFORMATION Mohamed Fawzy Ahmed
Haram, Giza, Egypt
0235855920
01001973767
| Date of birth 09/11/1990
| Nationality Egyptian
Mohamed Fawzy Ahmed | Phone: + (20) 0100 197 37 67 EGY | Email: [email protected]
WORK EXPERIENCE
( Sep 2016 – Present ) CRM & Architectural Modifications Engineer
IGI Real Estate
Primary responsibility of developing all new modification architectural designs and interior re-design for all new projects using specialist computer-aided design (AutoCAD)
Co-ordinate with other departments and ensure smooth workflow at multiple sites.
Following up the progress on site, and compare it with the approved on submitted request and time schedule.
Attending the technical meetings and handling the correspondence and coordination.
Respond to Letter, E-mail and Internal office memo directed to “CRM” Customer Relationship Management department.
Attended modification design review meetings with clients.
Responsible for interacting with customers to answer their technical inquiries promptly, efficiently and professionally.
Providing required technical information; and to handle/resolve technical complaints, while maintaining customers ‘satisfaction.
Handle customers’ technical complaints, record and submit the daily complaints/inquiries on CRM.
Coordinate with concerned departments with respect to any issues relevant to these technical areas so as to facilitate resolution of problems that can impact on customer perception of the company.
Responsible for customer’s modifications and technical issues.
Work directly with finance, legal, sales and Handover departments to handle all customers' issues.
Responsible for handling of all telephone calls & written correspondence received from customers about the technical issue.
Handle technical complaints, customer technical queries and technical tasks assigned by customer relationship management manager.
Compile and present periodic technical reports as requested.
Report on technical suggestions received by owners. Update company client’s Technical database.
KEY PROJECTS
Ashgar City, Egypt.
Ashgar Heights, Egypt.
Hay Alashgar, Egypt.
City Flats, Egypt.
Gardina Park 1, Egypt.
Gardina Park 2, Egypt.
Gardenia Springs, Egypt.
Mohamed Fawzy Ahmed | Phone: + (20) 0100 197 37 67 EGY | Email: [email protected]
( Jun 2016 – Sep 2016 ) Technical Sales Engineer
Kohler For Luxury Baths Products
Searching for new clients who could benefit from the company products & solutions
Managing and interpreting customer requirements
Monitor the stock of each distributor and budget future orders
Follow up the wholeness of our products stands at the showrooms with the latest models.
Handle clients’ complaints and solve problems.
Prepare documentation and technical support for presentation or product introduction to potential clients.
Preparation of stock items for project requirements
Review and improve customer offer documentation and co-ordinate with customers, consultants, and sub-contractors on the requirement, contractual and technical matter.
Calculating client quotations.
Negotiating tender and contract terms.
Take the orders and follow-up delivery and payment.
Establishing new, and maintaining existing, long-term relationships with customers.
Offering after-sales support services.
Recording and maintaining client contact data.
Providing pre-sales technical assistance and product education. Liaising with other members of the sales team and other technical
experts.
KEY PROJECTS
Al Masah hotel, Egypt.
St. Regis Hotel “El Diar alqatrya “, Egypt.
Allegria Compound, Egypt.
Mivida compound, Egypt.
Up town cairo compound, Egypt.
Mohamed Fawzy Ahmed | Phone: + (20) 0100 197 37 67 EGY | Email: [email protected]
( Sep 2015 – Jun 2016 ) Project Engineer
Move In for Interior Design
Managing multiple projects simultaneously from initiation through to conception — while working as a Project Engineer.
Serving as a Lead Consultant for customer inquiries, identifying customer and project needs, estimating costs, preparing quotations and finalizing commercial negotiations.
Responsible for acquiring new client opportunities including defining project requirements, communicating with the design team and developing and delivering apt engineering solutions.
Responsible for execution architectural modifications and interior design for villas
Checks the quality and ensure the implementation was as planned.
Ensures that the delivery is as per the time scheduled.
Handover the units to the clients as per the agreed process.
Responses to the clients’ technical requirements.
Handles the communication with all the concerned parties and coordinate between all the external technical offices and internal customer relations department.
KEY PROJECTS
Palm hills compound, Egypt.
El Karma Compound, Egypt.
Jeera compound, Egypt.
Mohamed Fawzy Ahmed | Phone: + (20) 0100 197 37 67 EGY | Email: [email protected]
( Dec 2014 -Sep 2015 ) Technical Sales Engineer Acrow Misr Formwork Technology
Searching for new clients who could benefit from company products in a designated region.
Determine the most efficient solution for a project and Assist clients to identify their Formwork, Shoring and as per their Project Requirements.
Coordinate with technical manager to give the best formwork solution to ensure a cost-effective system is selected.
Submit the best offer to the customer and keep following it until we got the purchase or hire order.
Arrange for the agreements conditions including technical, commercial & delivery terms.
Ensure the delivery of the formwork material on time as per agreed on a schedule.
Submit all formwork shop drawing to the client and ensure the best technical support from our technical team while erection the material and make an inspection before pouring the concert.
Submit sales invoice or monthly rental invoice for the client and ensure collecting the payment on time as per payment mode agreed.
In the case of its rental order ensures return all our rented material to the warehouse and evaluate the damaged or lost material.
Assure customers satisfaction at all times and keep good relation in order to deal with them again in their new projects.
KEY PROJECTS
Grand Egyptian Museum, Egypt.
El Masah Hotel, Egypt.
Secon Nile Towers, Egypt.
New Giza Compound, Egypt.
Mohamed Fawzy Ahmed | Phone: + (20) 0100 197 37 67 EGY | Email: [email protected]
PRE-GRADUATION WORK
EDUCATION
TECHNICAL SKILLS
References available on request
( Feb 2014 – Nov 2014 ) Sales Representative at Aqua Technology International
( Jul 2013 – Jan 2014 ) Sales Representative at Radwan El-Ogail
( Sep 2012 – Apr 2013 ) Marketing Supervisor at Ali Café group
( Aug 2011 – Aug 2012 ) Telesales at Ghabbour Auto
(Sep 2009 - Jul 2014) BACHELOR OF SCIENCE IN CIVIL ENGINEERING
Higher Technological Institute, Cairo, Egypt
AutoCAD 2015
Civil 3D.
Revit Structural.
Revit Architecture
Robot 2015.
Navi works 2015.
Vasari 3.
SAP 2000 – V16.
Primavera P6.
Proficient in of Microsoft Office™ tools