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SUMIT V. RAIA1-202 Anusuya Enclave,Opp- Shinde Chatri WanawadiPune 411 040 : +91 9021777598

+91 9860251168Email id: [email protected]

CAREER OBJECTIVE: A highly dynamic , team spirited and result orientedprofessional seeking to combine academic training with work experience to make asignificant contribution in the retail industry in sales, business development, customerrelations and strategic planning skills.

WORK EXPERIENCE:

VIP INDUSTRIES LTD. - Nasik(Working since October, 2009 to till date)Designation: Store Manager

Responsibilities:- Manage total store level operations, including staff hiring, training, evaluation

and work schedules.- Responsible for every phase day-to day store operations.- Established sales goals, managed budget and devised sales forecasts.- Responsible for personnel management, merchandise selection, presentation

and store operations.- Worked directly with vendors to confirm and verify shipments.- Handle budget planning and tracking, accounting and payroll.- Formulate daily and weekly sales and activities reports.- Handle the inventory control, accounts, merchandising and store

maintenance.- Achieved the highest sales growth and good customer service in city; store

was chosen as a model store for city.- Take essential measures for coordinating particular events and promotions.- To obtain information about customers, competitors, market in general and

updating to the management on the same.- To regularly update & educate the stores staff on company policies and procedures

so as to ensure adherence of same by all concerned.- Responsible for growth in revenue and sales for the particular outlet.- Timely and regular update to management on all critical activities/issues.- Suggesting and preparing an advertisement strategy in a region to generate sales

through footfall.

- Develop a customer retention strategy for repeat purchases in the store.
mailto:[email protected]:[email protected]


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CROSSWORD BOOK STORE LTD. Pune(Worked from February 2007 upto 25th October, 2009)Designation: Department Head/ Head Cashier

Responsibilities:- Interacting with customers.- Employee management and supervision/retention.- Training, coaching and motivating personnel.- Material distribution to other corner stores and the order status.- Visual merchandising.- Handling customer complaints and taking necessary actions.- Generating and reviewing reports and reporting to senior management.

CLUB MAHINDRA Pune(Worked from October 2006 upto February, 2007)

Designation: Customer Support Executive

Responsibilities:- Attending customers and guiding them into fulfilling their requirement.- Suggesting customers to decide the best offers suitable for them.

PROFESSIONAL QUALIFICATION:

- Diploma in Computerized Financial Accounting,(Including MS Office andSAP; retail) Tally 6.3(2003)

ACADEMIC QUALIFICATION:

Pursuing Post Graduate Diploma in Retail Management from Symbiosis Instituteof Management, Pune.Course Includes:- Retail, Sales and Services Management- Marketing Management, Supply Chain Management- Management Information Systems- Consumer Behavior- Principles and Practices of Management

Completed B.A. (specializing in Psychology) from Deen Dayal Upadhyay,Gorakhpur University, Gorakhpur- UP in the year 2006.

STRENGHTS:

- Patience and adaptability.- Believes in hard work with sincerity.- Handling responsibilities under pressure.- Good understanding of Customer Relationship Management.- Creative and visionary thoughts.


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PERSONAL DETAIL:

Date of Birth : September 7th 1985 Gender : Male Marital Status : Single Languages Known : English, Hindi (Speak, Read and Write). Interests : Listening to music, Interacting with people even I like all

adventures activity such as, Trekking, Rock climbing, andtraveling too.

Reference:

DATE :

PLACE : SUMIT V. RAI

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