cvu - cisco jabber - november 2014 · file transfer size limit advanced file transfer (aft) file...

Cisco Jabber - Cisco Virtual Update

November, 2014

Michael Ahrensburg, Consulting Systems Engineer (Speaker)

Morten Skanner, Systems Engineer (Q&A)

Per Toft, Consulting Systems Engineer (Q&A)

Cisco Confidential 2 C97-731789-00 © 2014 Cisco and/or its affiliates. All rights reserved.

Desktop

Cisco Jabber 10.5 recap

Cisco Jabber 10.6

Mobile

Cisco Jabber 10.5 recap

Cisco Jabber 10.6

Cisco Jabber on DX series

Cisco Jabber Guest 10.5

Jabber Web SDK 9.3


Disclaimer

The Cisco products, service or features identified in this document may not yet be available or may not be available in all areas and may be subject to change without notice. Consult your local Cisco business contact for information on the products or services available in your area. You can find additional information via Cisco’s World Wide Web server at http://www.cisco.com. Actual performance and environmental costs of Cisco products will vary depending on individual customer configurations and conditions.

http://www.cisco.com/

Cisco Jabber Desktop


Desktop User Experience

Complete Visual Refresh Interaction Design Improvements

Consistent user experience across entire Jabber portfolio Aligns to Cisco collaboration portfolio


Chat & Presence Features Chat Rooms – Room Administration & Moderation

Chat Room – Message Search & UX Enhancements

Chat visual notifications

Chat Do Not Disturb

Spellcheck (Windows 8)

Protocol handler enhancements (XMPP, CiscoIM)

Rich Presence API for custom tab application

Jabber Release 10.5

Jabber for

Windows

Share Enhancements

IM Only screen share

IM Only Group screen share

Remote Desktop Control

Calling Features

Personal Ringtones

Call Statistics (CTRL-SHIFT-S when on a call)

Hunt Groups

Call Pickup

Sharper Video Calls – edge smoothing

HD Audio – G.722 wideband

Self view : resize and move

Plantronics headset call control

Windows control in deskphone mode

User Management

Single Sign On

Reset Jabber

Telemetry data


SAML SSO Conversation window control in desk-phone mode Video Desktop Share Call Transfer HD Audio - G.722 Support for call recording and monitoring Localization – 14 new languages Telemetry Reset Jabber (Configuration/Data)

Jabber Release 10.5

Jabber for Mac


Chat & Presence Features Alert when available

Locations

Print Chat

AutoSave Chat

Conversation Tab reordering

Conversation Tab switching shortcut (CTRL –TAB)

Chat Security Labels [XEP-256]

Group Chats – remove participants

Chat Room Passwords

Jabber Release 10.6

Jabber for

Windows

Share Enhancements

New share menu (Webex & screen share)

File transfer size limit

Advanced File Transfer (AFT)

File Attachments in Group Chats (on prem)

File Attachments in Chat Rooms (on prem)

File transfer compliance & audit

Calling Features

Calls – Do Not Disturb

Call notifications on other device

Early Mute – mute before answer

Call Statistics Menu item

Sennheiser headset Call control

Audio Device selection

Ring on all devices

Admin & User Management

Single Sign On for Remote Access

Mandatory Upgrades

Flexible Jabber ID (JID) Structure

Security

US Federal Market - FIPS 140-2 Compliance

Information Assurance improvements


Phone mode Advanced File transfer

File Attachments in Group Chats (on prem)

File Attachments in Chat Rooms (on prem)

File transfer compliance & audit

SSO for Remote Access Flexible Jabber ID (JID) Structure Validate use of AES-256 & TLS1.2 for Next Generation Encryption Custom Contacts [Stretch content]

Jabber Release 10.6

Jabber for Mac


Advanced File Transfer can be enabled in On Premise deployments to support file transfer in group chat and persistent chat rooms & provide for compliance / audit requirements

Provides logging of all file transfers & screen captures for compliance purposes.

Provides Administrator defined file type restriction policy.

Provides Screen Capture capability in group and chat rooms.

Basic P2P file transfer is used if AFT is not enabled by administrator

Both P2P and AFT now provides Administrator defined file size restriction policy

10.6 Features:

Introducing Advanced File Transfer

File Transfer to …..

…Contact … Group Chat

… Chat Room


10.6 Features:

Advanced File Transfer Architecture

Unified CM Cisco IM &

Presence

External Database

Server External

File Server

SSH

Cisco IM& Presence:

External Database Server:

External File Server

IM&P server 10.5.2+ running XCP File transfer Manager

Postgres or Oracle External Database server

Linux (CentOS) server providing file storage and distribution

Jabber Clients 10.6 desktop/mobile clients with AFT function enabled


Jabber 10.6 supports SSO based authentication when accessing the corporate network using Expressway

Require at minimum Cisco Expressway X8.5 & Unified CM 10.5(2)

10.6 Features:

SSO for Remote Access

Unified CM

Expressway-E Expressway-C

IM & Presence Server

Identity Server

Jabber Clients (Corporate Network)

Home Office

Coffee Shop

Core Infrastructure Services

Cisco Collaboration Endpoint Mobile and Remote Access

Internet


10.6 Features:

Location: Display Current Location

• User can assign a Location name, address & timezone for each network* location detected by Jabber to show contacts where they are working.

• Feature can be disabled by both admin and user. User can choose which locations to publish

• Most recent active client will be the published location

• Mobile Jabber location will be @mobile, not geolocation *Network location - Each unique subnet & Default gateway Mac address pair


10.6 Features:

Contacts: Alert When Available • Feature allows user to request an alert

when a contact becomes available • Feature activated using right click menu

and selecting “Alert when available” • When contact becomes available a

persistent notification is shown on users screen until acknowledged

• Once notified, alert will be reset


Spellcheck support had now been extended to Windows 7 and enhanced

Language can be personalized for each contact

User can build a custom dictionary

Support confirmed for US English, UK English, German, French and Spanish. Other languages to be added for FCS (under test)

Additional language dictionaries can be installed by administrator

10.6 Features:

Spellcheck


10.6 Features:

Chat: Additional New features

Group Chat: Remove participant from group chat

Print Chat: Right click and print conversation

Tab Navigation: Ctrl Tab Reorder: Drag & Drop


Primary market is defence and intelligence community

Enforces labelling of messages with admin defined security labels

(e.g. NATO classifications)

Compliance server can enforce security clearance policy for chat receipt

Admin enabled for chat, group chat and chat rooms

10.6 Features:

Chat: Security Labels [XEP-256]


FIPS & IA Compliance

FIPS: Federal Information Processing Standard FIPS 140.2: Defines security requirements specifically regarding the strength of Cryptographic Modules

IA: Information Assurance Comprehensive set of Federal specifications designed to ensure the secure and protect transmitted and stored information from internal and external threats. Compliance to FIPS 140.2 is just one part of the IA requirements.

Jabber for Windows 10.6 can be configured to be in ‘FIPS’ Mode which will verify that client and its communications are FIPS/IA compliant


Sennheiser call control

Answer call on other device

Answer, mute, end call directly from Sennheiser audio devices

Vendors already supported

Switch off visual call notifications on Jabber for Windows, enabling call to be answered on desk-phone or headset


Do Not disturb (red) presence state now applies to incoming calls

No Ringer and no visual call notifications when in DND, call will appear as a missed call in call history

Both admin and user can change both ringer and notifications DND preferences

• Currently independent of CUCM DND – setting DND on deskphone or CUCM self care may not set Jabber DND

10.6 Features:

Presence: DND enhancements


10.6 Features:

Calling: Additional New features

Audio device controls – select audio device directly from conversation window

Early mute: avoids taking focus on entry to conference calls & WebEx meetings

Ring on all devices: – default to play ringer and IM alerts on all connected devices to ensure audio notifications not missed by user

Computer

Headset

Speaker


Jabber 10.6 provides the administrator flexibility when defining user JID

JID can be based on CUCM DirectoryURI which is synced from LDAP

JID structure becomes independent of UserID (UID) for authentication

Supported on Windows, Mac, IOS and Android

Supported with LDAP (BDI/EDI) and UDS contact sources

10.6 Features:

Flexible Jabber ID (JID) Structure

Classic Configuration sAMAccountName[@xmpp domain]

mail

msRTCSIP-primaryuseraddress

Flexible JID Structure DirectoryURI ([email protected])

or

or

Jabber User JID based on…. LDAP Sourced ….

sAMAccountName


10.6 Features:

Flexible Jabber ID (JID) Structure - Summary

LDAP Sync DB Sync

UID:sAMAccountname URI:mail

JID = URI:mail

Advanced Presence Settings

UC Manager LDAP Directory

Settings

EXAMPLE: UserID:smiller JID:[email protected]

AD example.com

<directory>

<DirectoryURI>mail</DirectoryURI>

</directory>

Jabber-config.xml

CUCM

IM&P

Jabber client

Cisco Jabber Mobile

Cisco Confidential 25 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

Single Sign-On (SSO) with SAMLv2

Phone-only mode

More Android smartphones & tablets

HD quality video on iPhone & iPad

Answer hunt group calls

Visual design refresh

Reset Jabber

Recap – Jabber 10.5 on Mobile New Features Available

Today


Cisco Jabber Voice for iPhone 9.1 (EoS on Dec. 26, 2014) http://w w w.cisco.com/c/en/us/products/collateral/unif ied-communications/jabber-iphone- ipad/eos-eol-notice-c51-732169.html

Cisco Jabber Voice for Android 9.1 (EoS on Dec. 26, 2014) http://w w w.cisco.com/c/en/us/products/collateral/unif ied-communications/jabber-android/eos-eol-notice-c51-732164.html

Cisco Jabber Video for iPad 9.3 (EoS on Mar. 16, 2015) http://w w w.cisco.com/c/en/us/products/collateral/unif ied-communications/jabber-iphone- ipad/eos-eol-notice-c51-732786.html

EoS/EoL Announcements

* The app w ill be removed from App Store or Google Play Store on the Last Date of Support.


What’s New in Jabber 10.6 on Mobile

SAMLv2 SSO over Cisco Expressway

Support for Directory URI field as Jabber ID (JID)

File transfer over IM/chat

BFCP-based desktop sharing (receive only on tablets)

Real-time audio/video statistics

Location publication (@Mobile)

Call Park

SRST Failover

More smartphones & tablets (including iPhone 6 & 6 Plus)

Profile edit (WebEx Messenger only)

Cisco DX Series support

Targeting

Dec 2014


Supported for both on-premises or cloud based IM/presence services

Between users in the same network or with federated users

Over Wi-Fi or mobile data network*

Files will be sent encrypted (WebEx Messenger)

File Transfer over IM/Chat

* VPN is required for the on-premises service


Can save received files on mobile devices

Android – received files in SD card

iOS – sent/received files in Jabber app folder

Integration into 3rd party file storage systems (stretch goal)

Support AFT (Advanced File Transfer)

Send/receive files in a group chat

Support compliance

Unified CM IM and Presence 10.5(2) or higher

Require an external file server

File Transfer over IM/Chat (Cont.)


Can view BFCP-based desktop sharing on tablets

Point to point or on a multiparty video bridge

BFCP-Based Desktop Sharing on Tablets

Can quickly toggle between the main video screen & desktop sharing screen by sliding the screen left & right

Pinch the sharing

screen to zoom in/out


Display real-time call statistics while in call*

Support in either portrait or landscape mode

End user can:

Take screenshot to save as a photo

Copy/paste statistics data

Email statistics from the statistics screen

Real-time Audio/Video Call Statistics

* Once the call is ended, Problem Report is the only option to retrieve the call stats.


Publish user’s location profile in the presence state description

Presence state messages will include @Mobile

<standard_presence_state>@Mobile

Available@Mobile, Away@Mobile, Do Not Disturb@Mobile

<custom_presence_state>@Mobile

Customer Meeting@Mobile

Admin can allow/disallow users to turn on the feature

In jabber-config.xml

USER_DEFINED_LOCATION=OFF (or ON)

Location Publication (@Mobile)


Parity feature with Jabber Voice 9.1

Active call can be parked/retrieved on the mobile device (smartphones & tablets)

Supported in both full UC & phone-only mode

Directed Call Park* is not supported

Call Park

* Directed Call Park allow s a user to transfer a call to an available user-selected directed call park number.

- User parks the active call.

- Call park directory number

is displayed.

- User dials the call

park directory number

to retrieve the call.


Parity feature with Jabber Voice 9.1

Failover to SRST Router (or CME-as-SRST) when WAN connection to Unified CM is lost

Automatic fallback to Unified CM when WAN is restored

Supported in both full UC** & phone-only mode

Active call will be maintained

SRST Support*

Supported Unsupported

Basic call control

(start/end,

hold/resume, mute/unmute,

DTMF)

Video, mid-call features

(transfer, iDivert, call park, conferencing, Send to

Mobile), DVO-R, ad-hoc conference, BFCP

desktop sharing * We don’t hav e any current plan to support Enhanced SRST.

** In the f ull UC mode, login to IM and Presence is required to f ailov er.


Many More Smartphones & Tablets Support

Apple iPhone

iPhone 6 & iPhone 6 Plus

Android OS

Android L

New Android smartphones

HTC One Max

HTC One M8

LG G3

New Android tablets

Samsung Galaxy Tab Pro 8.4 & 10.1

Samsung Galaxy S 8.0 & 10.5

Samsung Galaxy Tab 3 8.0

Samsung Galaxy Tab 4 7.0, 8.0 & 10.1

Sony Xperia Z2 Tablet

Jabber on DX series


Jabber is a built-in* application for Cisco DX Series (DX650, DX70 & DX80)

Jabber enables IM and presence capability

Support both Unified CM IM and Presence & WebEx Messenger service

Jabber as IM/Presence Engine on Cisco DX Series

* Jabber for Android 10.5 in Google Play Store is not compatible with Cisco DX Series. The user should not download/install/update Jabber on Cisco

DX Series with Jabber f or Android 10.5 f rom Google Play Store. The update option should be disabled by the sy stem admin.

Cisco DX80 Home Screen

Availabl

e Today


Jabber as IM/Presence Engine on Cisco DX Series (Cont.)

Directly from the contact profile within Jabber, the user can:

See presence state

Make audio/video call

Start a WebEx meeting

Write an email

Make a video call Send an email

Start an instant WebEx meeting

Jabber Check the presence state

Availabl

e Today


Jabber as IM/Presence Engine on Cisco DX Series (Cont.)

Within Call app, Jabber enables the presence & provides the chat option.

Call

Availabl

e Today

Cisco Jabber Guest 10.5 Jabber Web SDK 9.3


Jabber Guest

• 10.0 released in June ’14

• See UC Apps ordering guide

• 10.5 release planned for Q4 CY14

• Actively working toward commit to add Android support, targeting CY14

• 9.3 released in Sept ’14

• MR planned in Q4 CY14, e.g. Mac 10.10 (Yosemite) support

• Actively working toward commit to add in CY15 …

firewall/NAT traversal via Expressway

SSO

Jabber SDK


Jabber Guest – Public-to-Enterprise Communications

UC/video sessions into businesses …

from desktop, mobile

Easily initiate from public web sites,

mobile apps & URLs, e.g. email

SDKs for Web & mobile app

integration


Required Components - Foundation

Required Components

Guest User Experience

• Desktop browser

• Mobile application

• SDK (mobile app, web-based)

Enterprise DMZ

• Cisco Expressway –E (OR VCS –E)

• X8.2

Enterprise Network

• Jabber® Guest Virtual Machine

• Cisco Expressway –C (or VCS –C) x8.2

• Cisco Unified Communications Manager and

registered endpoints

• Optional: MCU/Telepresence/Remote Expert

Video Chat

Real-Time Expert Help Consumer Experience


Jabber Guest Call Flow – Single NIC

Expressw ay Core/

VCS -C

Expressw ay Edge/

VCS -E

Home Internet DMZ Enterprise

Cisco® UCM Jabber® Guest

HTTP-based

call control (ROAP)

SIP

RTP/SRTP

STUN/TURN

• Serves up Javascript call control based on URL

• For mobile, uses Cisco® app from app store or integrates it into third-party app

• For laptop brow sers, initiates H.264 plugin install as needed for Cisco or 3rd-party Web app

• Converts HTTP call request to SIP INVITE

Jabber Guest …


Jabber Guest Call Flow – Dual NIC

Expressw ay Core/

VCS -C

Expressw ay Edge/

VCS -E


Cisco® UCM Jabber® Guest

HTTP-based

call control (ROAP)

SIP

RTP/SRTP

STUN/TURN

• Serves up Javascript call control based on URL

• For mobile, uses Cisco® app from app store or integrates it into third-party app

• For laptop brow sers, initiates H.264 plugin install as needed for Cisco or 3rd-party Web app

• Converts HTTP call request to SIP INVITE

Jabber Guest …


VCS-C VCS- E


CUCM/SME

HTTP-based call control (ROAP)

SIP

RTP/SRTP

STUN/TURN

Jabber Guest VCS

Subject to Change


User Activation of Cisco H.264 AVC in 3rd Party iOS Apps

To be covered by Cisco’s H.264 license

& royalty payments to MPEG-LA, third

parties must use SDK for iOS “activation”

mechanism in their apps

Users must “Activate” one time

before calls will work

Third parties that use the SDK for iOS in

their apps without the Cisco activation

mechanism will need to license H.264

from MPEG-LA and pay them royalties

Third-party App

Calls Activated in Third-party App


Jabber Guest New in 10.5 … customers using Chrome NEED TO UPGRADE!

Platform, Deployment & Quality Enhancements

New Chrome integration

replaces NPAPI plugin technology

deprecated by Chrome

supports new 64-bit Chrome

Calls to VCS-registered endpoints via CUCM

HD video transmit by capable iOS devices

Refreshed iOS user experience

iOS 8, Mac OS Yosemite (10.10) support

Quality enhancements

NEW

Q4CY14


Jabber SDK New in Version 9.3 … customers using Chrome NEED TO UPGRADE!

Platform & Quality Updates

New Chrome integration

replaces NPAPI plugin technology

deprecated by Chrome

supports new 64-bit Chrome

Quality enhancements

NEW

Q3CY14


All of the developer resources you need are finally in one central location

Comprehensive API Index

Forums

Developer Sandbox

FAQs

Access to support, and more

The interactive new portal makes finding the information and support faster and easier.

Register at https://developer.cisco.com

Cisco DevNet

https://developer.cisco.com/

Thank you.

cvu - cisco jabber - november 2014 · file transfer size limit advanced file transfer (aft) file...

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