cyber liability presented by the partners group commercial property and casualty division

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COMMERCIAL DIVISION The Partners Group is committed to protecting the privacy of your account information, and we trust that you will show the same sensitivity regarding the content of this presentation. Reproduction or further distribution is strictly prohibited. Employee Benefits __ Commercial & Individual Insurance __ Retirement & Investment Services __ Business Consulting www.tpgrp.com 800-722-6339 Portland | Lake Oswego Bellevue | Bend | Bozeman Cyber Risk Presented by Jordan Stair & Paul Vlcek, The Partners Group Commercial Insurance Division The Partners Group presents for CFO Selections. April 6, 2015

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COMMERCIAL DIVISION

The Partners Group is committed to protecting the privacy of your account information, and we trust that you will show the same sensitivity regarding the content of this presentation. Reproduction or further distribution is strictly prohibited.

Employee Benefits__

Commercial & Individual Insurance__

Retirement & Investment Services__

Business Consulting

www.tpgrp.com

800-722-6339

Portland | Lake Oswego Bellevue | Bend | Bozeman

Cyber Risk

Presented by Jordan Stair & Paul Vlcek,The Partners Group Commercial Insurance Division The Partners Group presents for CFO Selections.April 6, 2015

COMMERCIAL DIVISION

■ Who is The Partners Group?

■ What is Cyber Risk?

■ Who is at Risk?

■ Cyber Insurance

■ Cyber Risk Management

Cyber Risk/Privacy Protection

COMMERCIAL DIVISION

Who is The Partners Group?

■ Full Service Insurance Brokerage■ Four Divisions

⁃ Commercial Property & Casualty⁃ Employee Benefits / Wellness Programs⁃ Private Client Services⁃ Data Analytics

■ 4 Offices – Portland, Bend, Seattle, Bozeman■ $21,000,000+ in Revenues■ 115+ Employers■ Niche Specialized■ Founding Member of C2 Solutions

Cyber Risk/Privacy Protection

COMMERCIAL DIVISION

About The Partners Group

EmployeeBenefits

Retirement & Investment Services

Commercial & Individual Insurance

Business Consulting

w w w. t p g r p . c o m

COMMERCIAL DIVISION

What is Cyber Risk?

(aka “Cyber Security Liability”)

Cyber Risk/Privacy Protection

COMMERCIAL DIVISION

Case 1:Parking Facility Service Provider – Hackers installed malware that searched for financial information such as: credit cards numbers, card holder names, expiration dates and verification codes. 1,000 + breached = $150,000 in loss conservatively

Case 2:Two different hotel operators received e-mails from primary investor requesting fund transfer’s in the amount of $100,000 each. Shortly after the money was transferred multiple requests from the same investors for additional funds followed. Spear Phishing.

Case 3:Multiple company servers were breached and used as additional power sources to attack a publicly traded financial institution servers. These small companies were fined for failing to meet network security standards, each paying in excess of $25,000.

Denial of Service Attack.

In 2014 security engineers and IT professionals determined Denial of Service attack were the second most frequently reported cyber attack.

Why should you be concerned?

COMMERCIAL DIVISION

Who is at Risk?

■ Companies that:⁃ Have a website⁃ Have PII stored in their computer network or

in paper files⁃ Use outsourced technology – Cloud Service⁃ Have employees⁃ First and Third Party Risks

Cyber Risk/Privacy Protection

COMMERCIAL DIVISION

Conclusion- EVERY COMPANY IS AT RISK

Cyber liability claims are expected to surpasstraditional liability claims in frequency by 2017.

Cyber Risk/Privacy Protection

COMMERCIAL DIVISION

Problems:

■ Lack of Communication and Collaboration Amongst Departments.⁃ How do you know what your exposure is if

IT has not been involved in this discussion?

■ Lack of Proactive Culture⁃ Cyber Liability is a Real Risk for ALL

Companies, Address it!

■ Lack of Resources⁃ IT Wears many hats.⁃ Funding

Cyber Risk/Privacy Protection

Risk Management

IT

Facilities

HR

Finance

COMMERCIAL DIVISION

Key Issues to consider in assessing cyber risk

■ Physical and environmental security■ Personnel security■ Computer and network management■ System access controls■ System development and maintenance■ Incident response and business continuity

planning■ Security compliance

Cyber Risk/Privacy Protection

COMMERCIAL DIVISION

Cyber Risk/Privacy Protection

STEP 1

PRE-LOSS

• RISK IDENTIFICATION – AUDITS, QUESTIONAIRRES, SYSTEMS REVIEW• NETWORK SECURITY PROVIDER – ANNUAL SECURITY AUDIT. WHAT

RESOURCES ARE THEY PROVIDING?• DEVELOP NETWORK SECURITY RESPONSE PLAN

STEP 2

INSURANC

E

• WHAT EXPOSURES CAN YOU TRANSFER? • NETWORK AND SECURITY• CYBER BREACH – THIRD PARTY• BUSINESS INTERRUPTION

STEP 3

POST LOSS

• IMPLEMENT NETWORK SECURITY RESPONSE PLAN• IMAGE RESTORATION• CONTINUED OPERATIONS• INSURANCE CLAIM

COMMERCIAL DIVISION

How The Partners Group can help

■ Review current network security provider contract to help determine what your companies actual exposure is

■ Help identify the maximum probable loss■ Develop and Insurance product that meets your

needs■ Provide resources to develop your own network

security plan⁃ Who are the key individuals⁃ What system processes should be implemented in the event

of a breach⁃ PR readiness

Cyber Risk/Privacy Protection

COMMERCIAL DIVISION

Any Questions?

Cyber Risk/Privacy Protection

COMMERCIAL DIVISION

The Partners Group is committed to protecting the privacy of your account information, and we trust that you will show the same sensitivity regarding the content of this presentation. Reproduction or further distribution is strictly prohibited.The Partners Group is committed to protecting the privacy of your account information, and we trust that you will show the same sensitivity regarding the content of this presentation. Reproduction or further distribution is strictly prohibited.

www.tpgrp.com

800-722-6339

Portland | Lake Oswego Bellevue | Bend | Bozeman

Thank you for the opportunity to present to you

today!