d for digital
DESCRIPTION
Six trends that can fundamentally change banking and how banks must adapt to win in this digital world where industries are being re-imagined everydayTRANSCRIPT
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Aman NARAIN!@amanwhotweets!
DIGITAL IS CHANGING THE
WORLD
2008
2013
Global Internet Device Shipments Forecast!
Source: Gartner, IDC, Strategy Analytics, company filings, Bi Intelligence estimates!
Messaging!
34 !Billion!
Messaging!
22!!5!!?!!?!!?!
ACTIVE!
400m!$0.2bn!
Users / Revenue!Years to 34!Service!
ACTIVE!
271m!$1.1bn!
REGISTERED!
340m!$0.3bn!
REGISTERED!
130m!$0.2bn!
REGISTERED!
3.5bn!$3.7bn!
2012! 2013! 2014! 2015! 2016! 2017!
$231!$262!
$291!$319!
$345!
$370!
Forecast: US Online Retail Sales, 2012 to 2017!
Source: Forrester Research Online retail Forecast, 2012 to 2017 (US)!
Year-on-year growth! 14%! 13%! 11%! 10%! 8%! 7%!
Share of total retail sales! 8%! 8%! 9%! 10%! 10%! 10%!
( US$ billions)!
CAGR from 2012 to 2017 : 9%!
Lines between offline and online shopping experiences are blurring!
SIX DIGITAL MEGA TRENDS
CLOUD! BIG DATA! INTERNET OF EVERYTHING!
SOCIAL MEDIA! COLLABORATIVE CONSUMPTION! PRIVACY & SECURITY!
4.5 Billion!Hours of Music Streamed!
1 Billion!Playlists Created!
24 Million!Active Users!
20,000!Songs Added Everyday!
“…having it recommend a cool paella place in Barcelona because it knows you eat paella all the time at home.” !
Dennis Crowley, CEO, FourSquare!
“ Companies need to think about a two way conversation in real time instead of a one way conversation in prime time ”!
Allison Johnson, ex-VP Marketing, Apple!
6.5 Million Passwords Leaked!
40 Million !sets of Card Data Leaked!
****!-------!
“If the phone can track everything, how does the user know it will be used for good?” !
Robert Grimshaw
COMMERNCE
COMMUNITY CONTENT
Industries being reimagined!
MUSIC!
PUBLISHING!
BOOKING!
BANKING!
?!
WHAT DOES IT MEAN FOR
BANKS?
PROACTIVE! PREDICTIVE!REACTIVE!
The Rise & Rise of Digital China!
GROWING INTERNET CLIENT!
Source: @KPCB: CNNIC. comScore, 3/14.
500m MOBILE USERS!
China’s banking finance renaissance!
Source: @KPCB: Tencent, Liang Wu (Hillhouse Cap<al). Alipay.
YU’E BAO 89BN ASSETS UNDER MANAGEMENT!WECHAT “MY BANK CARD”!
Manage money / invest in money market funds via WeChat Payment
Find restaurants / daily group buy deals-‐ powered by Dianping
Order taxi -‐ powered by Didi -‐
pay via WeChat Payment
New Year Lucky Money – fun /social game to
incen<vize users to link bank cards to WeChat Payment. 5MM users used on Chinese New Year Eve, 2014
WHAT WILL IT TAKE TO WIN
INVESTMENTS
SCALE
RISK TAKING
ALLIANCES / ECOSYSTEMS
PEOPLE (MINDSET)
Q & A!