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SAP SCM SUMMIT Best Practic es for Suppl y Chain Optimization in SAP for Vendor Managed Services Ken Kumar & Gautam Mandal SAP Supply Chain Summit, July 2011

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Page 1: D2 06 - Celgene -SAP SCM SUMMIT Presentation v4 0

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SAP SCM

SUMMIT

Best Practices for Supply Chain Optimization in

SAP for Vendor Managed Services

Ken Kumar & Gautam MandalSAP Supply Chain Summit, J uly 2011

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SAP SCM

SUMMIT

Ken Kumar, Director – IT Applications, Celgene

• Ken’s expertise is in Supply Chain and Business Applications in LifeSciences, & CPG/Retail. Ken has more than 17 years of SAP systemexpertise and over 20 full lifecycle SAP implementation experience. Hehas successfully architected several applications and led many large

implementations.

2

 About Presenters

Gautam Mandal, Sr. Manager – SAP, Cognizant• Gautam has 15 years of SAP implementation experience in supply chain

and customer solution area. Gautam has done over 10 full cycle SAPimplementations in Life Sciences, Hi-Tech, Manufacturing, Energy & Utility,

and Chemical industry sectors.

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SAP SCM

SUMMIT

 Any views or opinions presented in this mater ial are solely those of the

authors and do not necessarily represent those of the company. The

company accepts no liability for the content of this material, or for the

consequences of any actions taken on the basis of the information

provided.

3

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SAP SCM

SUMMIT

 About the Presenters

SAP Project Drivers

 Approaches for ERP Roll-out

Classic SAP Application Overview

 A typical SAP ERP Landscape Illustration

 Adapt SAP ASAP methodology to Validation Protocols

Supply Chain Process using Vendor Managed Services

Demand / Supply Planning

Contract Manufacturing Execution

Product Distribution using 3PL Service

Conclusion

4

 Agenda

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SAP SCM

SUMMIT

Business Drivers can include the following

Consolidate legacy systems into one system for quickeraccess and better customer service

Separation of business processes and system from prior

divestiture Simplify and improving the current business process

Foundation to build on future growth

Reduce the amount of paper reports contributing to agreener environment

Optimize Legacy Pricing structures

5

SAP Project Drivers

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SAP SCM

SUMMIT

Big- Bang

Big Bang with completed functionality

High Risk and no real time evaluation of success until later

Multiple phased Typical recommended strategy is multi-phase approach withmanageable functionality and /or Location

• Phase 1: Finance, Order to Cash, Chargeback, andProcurement

• Phase 2: Manufacturing Operations – MM/PP/QM/WM• Phase 3: Supply chain Roll-out

6

 Approaches for ERP Roll-out

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SAP SCM

SUMMIT Classic SAP Application Overview

SAP integrates departments and processes across Company into one system, running of a singledatabase, enabling various departments to share information and communicate with each other. Thefollowing SAP functions should be considered Finance & Controlling

• AR, AP, GL, Asset Accounting• Cost Center, Cost Element, Profit Center Accounting, Internal Order and Product Costing

Sales & Distribut ion

• Order to Cash

IP Vistex

• Contract Management and Chargeback Processing

Material Management

• Procure to Pay• Subcontracting• Stock transfer• Batch Management and Shelf life

Warehouse Management

Production Planning• Demand Management, MPS / MRP• PP-PI : Process Orders

Quality Management

• Quality Inspections• Quality Notifications

CRM

Vistex

SAP ECC

SDSD

MMMM

PPPP

WMWM

QMQM

COCO

AAAA

FIFI

RWD

SolMan

GRC

BW

7

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SAP SCM

SUMMIT

In addition to the business utilizing the business functionality of SAP, SAP houses dataelements that are key outputs for the business users for decision making:

Sales Reporting: A daily sales revenue report Purchasing Approval status report Chargeback report Order Reconciliation report

Shipment report Government reports – ASP, AMP, VA report Pick lists in warehouse Packing Slips Invoice Goods issue document Purchase orders

CRM

Vistex

SAP ECC

SDSD

MMMM

PPPP

WMWM

QMQM

COCO

AAAA

FIFI

GRC RWD

SolMan BW

8

Classic SAP Application Overview (2)

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SAP SCM

SUMMIT

9

 A typical ERP Landscape Illustration with

Vendor Managed Services

3PL WMS System

   E   D   I  s

  y  s   t  e  m   (   G   I   S   )

   T

  r  a   d   i  n  g   P  a  r   t  n  e  r

SAP ECC 6.0

OrderProcessing

(SD)

Finance & Controlling

Material Mgmt(MM)

Quality Mgmt(QM)

SAP Solution Manager(Implementation, Support, documentation, Issue, defect tracking)

ChargebackProcessing(IP Vistex)

   D   i  r  e  c   t

   C  u  s   t  o  m  e  r

General Ledger

Bank Accounting

Accounts Payable

Accounts Receivable

Fixed Assets

Cost Center Accounting

Profit Center Accounting

Internal Orders & Product Costing    C  o  n   t  r  a  c   t   M  a  n  u

   f  a  c   t  u  r  e  r

   S  y  s   t  e  m

WarehouseMgmt (WM)

ProductionPlanning (PP)

EDI

Excel /Fax

SAP GRC SAP BI SAP RWD BPC

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SAP SCM

SUMMIT

10

 Adapt SAP ASAP methodology to

Validation Protocols

IQ

PQ

OQUser Requirements

ConfigurationCustomizing

 AcceptanceTesting

Integration/SystemTesting

UnitTesting

ValidationMaster Plan

Release

Business

Process Models

& FunctionalSpecifications

Design &

ProgramSpecifications

InstallationVerification

Business Benefits

• Deliver Consistent Validationdocuments

• Reduction of cost of validation

Solution

Manager 

HW/SWInstallation

 ASAP Methodology coupled with GxP Validation Process and SOX compliance

InstallationQualification (IQ)

Validates hardware andsoftwareinstallation of Quality

and Production systems

Operational

Qualification

(OQ)

Validatesintegrated systems /processes. Generally performedby IT / users in Quality system .It is equivalent to Integrationtesting or UAT

Performance

Qualification (PQ)

Validates criticalprocesses inProduction system . Typicallyperformed by users inProduction system (PRD)

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SAP SCM

SUMMIT

 About the Presenters

SAP Project Drivers

 Approaches for ERP Roll-out

Classic SAP Application Overview

 A typical SAP ERP Landscape Illustration

 Adapt SAP ASAP methodology to Validation Protocols

Supply Chain Process using Vendor Managed Services

Demand / Supply Planning

Contract Manufacturing Execution

Product Distribution using 3PL Service

Conclusion

11

 Agenda

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SAP SCM

SUMMIT

In the Context of Vendor Managed Services in Supply Chain

operations, the following processes can be outsourced

Contract Manufacturing

Finished Goods Distribution using 3PL

Contract Manufacturing A company plans for in-house manufacturing and external

procurement

Some manufacturing operations are subcontracted to a Third PartyContractor

• Specialized operations managed by company and subcontract general

services• Complete outsourcing of manufacturing operations

• Contract manufacturing to meet additional demands

Finished Goods Quality assurance is performed by Contractor andCompany

12

Supply Chain Processes using Vendor 

Managed Services (1)

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SAP SCM

SUMMIT

Finished Goods Distribution using 3PL

3PL manages the Finished goods warehouse

3PL ships the products to customer based on ship ordernotification from Company

Key Features :

Long / Medium term supply chain planning collaboration betweenCompany and Contractor and demand/supply optimization

Short term manufacturing schedule optimization e.g. sharingweekly production schedule for firm zone.

Production plan amendment by Company or Contractor incollaboration if there is a resource constraint

Contractor Manufacturing execution and process hand-off 

Collaborative Finished Goods Quality assurance

Product cost calculation for Contract Manufacturing

Distribution and Inventory optimization using 3PL

13

Supply Chain Processes using Vendor 

Managed Services (2)

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SAP SCM

SUMMIT

14

Supply Chain with Contract Manufacturing

Operations - Schematic Diagram

SAP ECC6.0 system Contractor System

Demand Planning

Supply

Planning

SAP ECC DemandManagement

SAP ECC MPS andMRP

Planned Orders forSemi-Finished

Subcontract PR forFG

PR for Raw Materialprocurement

Process Order for In-house Mfg

(Semi-Finished)

Subcontract PO &issue Semi-

Finished

PP-PI

PP-PI

Demand / Supply

PlanDemand / Supply

Collaboration

Manufacturing of 

Finished Goods

Quality Inspection

Delivery

Goods Receiptagainst Subcontract

PO

Issue Components(Semi-finished Product)

Finished GoodsQuality InspectionUsage Decision

Finished GoodsInventory

InspectionLot

Vendor InvoiceProcessing

Material

Management

Material

Management

Customer Invoice

Processing

Invoice

PaymentFinished Goods

Distribution

Closed LoopProcess

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SAP SCM

SUMMIT

 About the Presenters

SAP Project Drivers

 Approaches for ERP Roll-out

Classic SAP Application Overview

 A typical SAP ERP Landscape Illustration

 Adapt SAP ASAP methodology to Validation Protocols

Supply Chain Process using Vendor Managed Services

Demand / Supply Planning

Contract Manufacturing Execution

Product Distribution using 3PL Service

Conclusion

15

 Agenda

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SAP SCM

SUMMIT

Demand Plan us ing SAP ECC6.0

Demand is generated and managed using SAP DemandManagement as Plan Independent requirement (PIR)

Sharing Production plan data between Company and Contractor

Contractor performs their Demand / Supply and Capacity Plan and

high level agreement is made Supply Plan using SAP ECC6.0 – MPS and MRP

Monthly MPS run to get all Finished Goods manufacturing plan

Weekly MRP generates Planned Order for In-house manufacturingand Purchase Requisition for external procurement and subcontractproducts

Capacity planning to review constraint resources

Communicate Medium Term production schedule to Contractor andagreement is reached. Any changes are fed back to Planning cycle

Share Final weekly production schedule for firm zone

16

Demand /Supply Planning : SAP ECC6.0 Demand

Mgmt / MPS/ MRP based solution

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SAP SCM

SUMMIT

Demand Planning using SAP-APO Demand Planner 

Supply Planning using SAP-APO SNP

Constraint base planning

Cost and implementation complexity is much higher

17

Demand / Supply Planning : Alternative Approach

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SAP SCM

SUMMIT

 About the Presenters

SAP Project Drivers

 Approaches for ERP Roll-out

Classic SAP Application Overview

 A typical SAP ERP Landscape Illustration

 Adapt SAP ASAP methodology to Validation Protocols

Supply Chain Process using Vendor Managed Services

Demand / Supply Planning

Contract Manufacturing Execution

Product Distribution using 3PL Service

Conclusion

18

 Agenda

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SAP SCM

SUMMIT

19

Contract Manufacturing using PP-PI and MMSubcontract Purchase Order (1)

Semi Finished Product Manufacturing using PP-PI

Semi Finished Product is manufacturing using SAP ECC PP-PIProcess Orders

SAP WM Material Staging functionality can be used to stage RawMaterials at shop floor

MM-Subcontract Order for Contract Manufacturing

Semi Finished product is issued to Contractor against SAP ECCSubcontract Purchase Order

Contractor completes Finished Goods Manufacturing and deliversFG and report Semi Fished Product consumption

Receipt of FG and consumption of Semi Finished goods inSAP against Subcontract Orders

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SAP SCM

SUMMIT

20

Contract Manufacturing using PP-PI and MMSubcontract Purchase Order (2)

Finish Goods Inspection and Release

Inspection Lot is generated during Goods Receipt

Final release of FG will be carried out by Company. FG is releasedbased on QA inspection report from Contractor and Company

Quality Notification functionality can be used for quality defect

tracking and resolutions  The Release FG is moved to 3rd Party Logistics provider for

Warehousing & Distribution

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SAP SCM

SUMMIT Contract Manufacturing using PP-PI and

External Processing - Alternative Approach

External Processing of Operations In this approach, Process Order operation steps using

processed externally i.e. Contract Manufacturer.

For example, Operation 20 is subcontracted to externalVendor and rest of the operations are managed in house.

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SAP SCM

SUMMIT Product Cost Estimate –

Subcontracting Vs. External Processing

Sub-Contracting

Cost of Producing Semi-finished Materialincludes following inputs

• Raw Material, Labor, Machine time, ManufacturingOverheads and Quality Overheads

Cost of Producing FG Material includes

• Bulk Material Cost, and Subcontracting Fee

ProductCostfor

SemiFinished

Raw Materials

Bill of Material

Recipe

Labor

Machine Time

Mfg Overheads

Product Costfor

Finished

Goods

Bill of Materia

l

Subcontract

ing Fees

QA Overheads

22

External Processing

Cost of Producing FG Material includes

• Raw Material, Labor, Machine time,Manufacturing Overheads and QualityOverheads

• Subcontracting Fee

Product Costfor

Finished Goods

Raw Materials

Bill of Material

Routing

Labor

Machine Time

Mfg Overheads

ExternalProcessingFees

QA Overheads

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SAP SCM

SUMMIT

23

SAP Configuration and Customization for 

Contract Manufacturing

Production Planning Demand Management MPS MRP PP-PI: Process Order

Material Management

Configure Subcontract Purchase Order

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SAP SCM

SUMMIT

 About the Presenters

SAP Project Drivers

 Approaches for ERP Roll-out

Classic SAP Application Overview

 A typical SAP ERP Landscape Illustration

 Adapt SAP ASAP methodology to Validation Protocols

Supply Chain Process using Vendor Managed Services

Demand / Supply Planning

Contract Manufacturing Execution

Product Distribution using 3PL Service

Conclusion

24

 Agenda

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SAP SCM

SUMMIT

 Arms-Length Relationship

Company and 3PL uses their own systems for internal operations

OTC and Inventory processes are integrated using EDI / interfaces

Provides Arm-length relationship with 3PL with independentinfrastructure

Extendable for other providers easily No SOX or Audit related issues

 Typically higher investment in process design and maintenance

3PL using company’s IT infrastructure

3PL service personnel log-in in companies ERP system andperform relevant shipping and inventory management transactions

No investment in process or interface design

Manage separation of 3PL using tight Authorization control

25

Product Distribution using 3rd Party Logistics

Services – System design consideration

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SAP SCM

SUMMIT

26

3PL Arms-Length Relationship

 – Classic scenario for OTC and Stock Transfer 

Stock TransferOrder (STO)

STO -Delivery

   A   d  v  a  n  c  e   S   h   i  p

   N  o   t   i   f   i  c  a   t   i  o  n

   (   A   S   N   )

FinishedGoods

Goods Receipt at 3PLWarehouse

Goods ReceiptConfirmation

   W  a  r  e   h  o  u  s  e

   R  e  c  e   i  p   t

CustomerOrder

Pick, Pack and Shipment

Delivery

Finished

Goods

   S   h   i  p   O  r   d  e  r   t  o   3   P   L

PGI

   A   d  v  a  n  c  e   S   h   i  p

   N  o   t   i   f   i  c  a   t   i  o  n

   (   A   S   N   )

Invoice

Inventory ManagementOrder to Cash ProcessingStock Transfer to 3PL Location

Physical Inventory

Scrapping

Inventory Adjustment Transactions in SAP

   I  n  v .   A   d   j

   i  n   t  e  r   f  a  c  e  s

   S   A   P   S  y  s   t  e  m

   3   P   L   W  a  r  e   h  o  u  s  e

Reporting

EDI /Interfaces

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SAP SCM

SUMMIT

27

SAP Configuration and Customization for 3PL

 Arms Length Relationship

Materials Management

Configure Stock Transfer Order (STO) with delivery

SAP ALE/IDOC and EDI or custom interface with 3PL for• Shipment notification• Receipt confirmation

• Inventory adjustment transactions

Sales & Distribution

Configure Order, Delivery and Billing functions

SAP ALE/IDOC and EDI or custom interface with 3PL for

• Ship order notification to 3PL• Shipment notification from 3PL

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SAP SCM

SUMMIT

 About the Presenters

SAP Project Drivers

 Approaches for ERP Roll-out

Classic SAP Application Overview

 A typical SAP ERP Landscape Illustration

 Adapt SAP ASAP methodology to Validation Protocols

Supply Chain Process using Vendor Managed Services

Demand / Supply Planning

Contract Manufacturing Execution

Product Distribution using 3PL Service

Conclusion

28

 Agenda

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SAP SCM

SUMMIT

Organizations are moving more towards virtual entity andmanaged services are becoming part of organization processes

Integration of ERP with third party systems for vendor managedservices is a must have requirement for effective control andreporting

Integration with vendor managed processes is a challengingtask for IT team

SAP ECC system & processes provides a great deal of flexibility in process design and implementing best practice asdescribed in two typical processes in the presentation e.g.,

• Third Party Contractor manages contract Manufacturing

• Finished Goods Warehousing & Shipment by 3PL Services

29

Conclusion

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SAP SCM

SUMMIT

30

Questions ?

Contact:[email protected]