dale dale carnegiecarnegie

““You can make more You can make more friends in two months friends in two months by by becoming interested in becoming interested in other people thanother people than you you

can in two years by can in two years by trying to get other trying to get other

people interested in people interested in you.”you.”

—Dale Carnegie

“It was much later that I realized Dad’s secret. He gained respect by giving it. He talked and listened

to the fourth-grade kids in Spring Valley who shined shoes the same way he talked and listened to a

bishop or a college president. He was He was seriously interested seriously interested in who you were and in who you were and

what you had to say.”what you had to say.” —Sara Lawrence-Lightfoot, Respect

““What creates trust, What creates trust, in the end, is the in the end, is the leader’s manifest leader’s manifest

respect for the respect for the followers.”followers.” — Jim O’Toole, Leading

Change

True “Empowerment

” = TrustTrustSource: Barry Gibbons

““If you don’tIf you don’t listen,listen,

youyou don’t selldon’t sellanything.”anything.”

—Carolyn Marland/Managing Director/

Guardian Group

“Everyone lives Everyone lives by selling by selling

something.”something.”—Robert Louis Stevenson