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TeamsDale W. Bomberger D.ED. ACSW

Community Services Group Dale Bomberger@comcast.net

Cell Phone: 717-579-7962

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TEAMNot just working together

Must want to be on a team

Get right people

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TEAMSmall energetic group of people, committed

to a common purpose – collaboratively applying complimentary skills to achieve high quality performance goals

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Work TeamA work team is a group of employees who share common work responsibilities and who make a commitment to work together to achieve goals, solve work problems, and make improvements in the work place.

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When to Use Projects when responsibility of decision

needs to be shared

When diverse opinions, knowledge and expertise need to be used

High degree of independence is wanted

Members willing to give up a bit of ego

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Advantages 1. More information

More approaches and points of view – opinions

More participation and commitment

Can learn from each other

More interaction and stimulation

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Advantages More creativity and innovation

Fun

Improved decisions

Empowers members

More confident in ability - Provides for synergy

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Negatives More chance for disagreement

Conflict

Need to tolerate differences

More dependence on others to do their part

More pressure toward conformity

More competition

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Touchstones of Creating a TeamChoice

Common Purpose

Caring

Commitment

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Touchstones of Working as a Team I + you = We

Who are We? = Common Purpose

Who are You? = Caring

Who am I? = Choice

What are we going to do? = Commitment

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Team FormationMore than just assigning tasks to people

Requires intentional thought and effective approach

#1. Set team purpose#2. Identify Leadership#3. Set purpose & mission #4. Set ground rules for conflict, members

roles, communication, procedures etc.

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Team Formation#5. Set goals – measurable, objectives,

deadlines, etc. #6. Assign tasks – check progress

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Phases in Team Development Bruce Tuckman 1965Forming

Storming

Norming

Performing

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PhasesForming - Get to know one anotherHow leader leads – What members are to do –

learning to fit in – how to add value – Leaders should be dominant at this Phase

At this stage need to direct team – set clear goals & objectives for team and team members

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Phases Storming – Push and shove against

boundariesconflicts may arise - challenge authority – want own way – see how far they can go – clarify roles – This phase is where many teams fail.

At this stage set policy and procedure – build trust and good relationships – Resolve conflicts – look at different styles, conflicts, personalities

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Phases Norming – resolve differences – appreciate

others strengths and supportRespect authority and direction – learn to

know each other and become one team – socialize together and form relationships – become committed

At this stage let members take responsibility – Leadership may change, whoever has the expertise takes over the leadership for that task.

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Phases Performing – achieving goal – little friction –

work together as team – leader can delegate and

let team do what they want and how they want – people

who join and leave do not disrupt performance. Team runs on its own.

In this stage most can be delegated to the team – Team may run itself and does not need much leadership

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Team Review Values

Goals

Roles

Procedures

Relationships

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Effective Teamwork 1. Everyone participates

2. People listen to each other

3. Team members have common goals

4. Team goals are clear to all

5. People enjoy working together

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Effective Teamwork6. No one dominates or monopolizes

7. Disagreements are openly discussed

8. The team can deal with conflict or differences of opinion

9. People feel free to say what is on their minds

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Effective Teamwork 10. Team members are cooperative and

supportive

11. Everyone respects each other’s point of view

12. The team stays focused

13. Decisions are made collectively

14. Everyone assumes responsibilities

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Effective Teamwork 15. The team can get the job done and have

a good time doing it.

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Ineffective teamwork1. Lack of common direction

2. Lack of commitment

3. People do not communicate with each other

4. Unequal participation

5 Some people dominate

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Ineffective Teamwork6. Conflicts cannot be solved

7. Team members are defensive

8. There are cliques and subgroups

9. People do not respect each other

10. There is no sense of accomplishment

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Ineffective Teamwork11. People cannot rely on each other to

follow through

12. Decisions are not made as a group

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Disruptive Group Behavior 1. Putting others down

2. Stubbornly disagreeing and opposing beyond reason

3. Calling attention to self and holding teams attention

4. Bring up and dwelling on unrelated issues

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Disruptive Group Behavior 5. Goofing –off

6. Dominating

7. Manipulating

8. Withdrawing

9. Being passive aggressive

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Disruptive Group Behavior 10. Nit-picking

11. Gossiping

12. Acting unprofessional