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    BusinessEnvironment

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    The term Business Environment is composed

    of two words Business and Environment. In

    simple terms, the state in which a person

    remains busy is known as Business. The

    word Business in its economic sense means

    human activities like production, extraction,

    purchase or sales of goods that are performed

    for earning profits.

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    On the other hand, the word Environment

    refers to the aspects of surroundings. Therefore,

    Business Environment may be defined as a set of

    conditions; Social, Legal, Economical, Political

    or Institutional that are uncontrollable in nature

    and affects the functioning of organization.

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    Business Environment has two components:

    1. Internal Environment

    2. External Environment

    Internal Environment includes 5 Ms man, material,

    money, machinery and management, usually within the

    control of business.

    Business can make changes in these factors according to

    the change in the functioning of enterprise.

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    External Environment

    Those factors which are beyond the control

    of business enterprise. These factors are

    government and legal factors, geo-physical

    factors, political factors, socio-cultural factors

    and demo-graphical factors.

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    Organizational Structures

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    Why do

    we need

    a Structure?

    All businesses have to

    organize what they do.

    In order for the organization

    to see clearer which part of

    the business does certain

    job.

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    Some Key

    Terms

    Span of control

    Chain of command

    Hierarchy

    Delegation Empowerment

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    Ways to

    Structure a

    Business

    By function - Arranging

    the business according towhat each sectionor department does.

    By product or activity -Organizing according tothe different productsmade.

    By area - Geographical orregional structure.

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    Ways to

    Structure a

    Business

    By customer - Where

    different customergroups have differentneeds.

    By process - Whereproducts have to gothrough stages as they

    are made.

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    Functional Structure

    Production Marketing Accounts Personnel IT

    Board of Directors

    Chief Executive

    Pros and Cons of DifferentStructures

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    Pros and Cons of Functional

    StructureAdvantages

    Specializationeach

    department focuses on itsown work

    Accountabilitysomeone

    is responsible for the

    section Clarityknow your and

    others roles

    Disadvantages

    Departments can become

    resistantto change

    Coordinationmay take too long

    Gap between top andbottom

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    Structure by Product or Activity

    Imaging andPrinting Group

    PersonalSystems Group

    EnterpriseSystems Group

    HP ServicesHP Financial

    Services

    Hewlett Packard

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    Structure by Product/ActivityAdvantages

    Clear focus on marketsegment helps meetcustomers needs

    Positive competitionbetween divisions

    Better control as each

    division can act asseparate profit centre

    Disadvantages

    Duplication of functions

    (e.g. different sales forcefor each division)

    Negative effects of

    competition

    Lack of central controlover each separate

    division

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    Organization by Area

    Bangko de Oros National Headquarters

    Luzon

    Metro Manila, Manila

    Visayas

    Cebu City, Cebu

    Mindanao

    Ozamiz City,Mis. Occ.

    BDO

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    Organization by Area

    Advantages

    Serve local needs

    better Positive

    competition

    More effective

    communicationbetween firm andlocal customers

    Disadvantages

    Conflict betweenlocal and centralmanagement

    Duplication ofresources andfunctions

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    Operational Systems

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    An operational system is a term used in data

    warehousing to refer to a system that is used to process the

    day-to-day transactions of an organization. These systems

    are designed so processing of day-to-day transactions is

    performed efficiently and the integrity of the transactional

    data is preserved.

    Sometimes operational systems are referred to

    as operational databases.

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    Organization ProbablyManufacturing

    CompanyProduct data

    Bank Account Data

    Hospital Patient Data

    University Student Data

    Government

    DepartmentPlanning data

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    Operational databases can store different types of

    information such as training status, personal employee

    information, and previous proposal information.

    Storing information in a centralized area can increase

    retrieval time for users.

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    Operational databases are important when information

    is needed quickly. An important feature of storing

    information in an operational database is the ability to

    share information across the company. Another feature

    of an operational database is how much information can

    be stored that pertains to a business.