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BusinessEnvironment
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The term Business Environment is composed
of two words Business and Environment. In
simple terms, the state in which a person
remains busy is known as Business. The
word Business in its economic sense means
human activities like production, extraction,
purchase or sales of goods that are performed
for earning profits.
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On the other hand, the word Environment
refers to the aspects of surroundings. Therefore,
Business Environment may be defined as a set of
conditions; Social, Legal, Economical, Political
or Institutional that are uncontrollable in nature
and affects the functioning of organization.
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Business Environment has two components:
1. Internal Environment
2. External Environment
Internal Environment includes 5 Ms man, material,
money, machinery and management, usually within the
control of business.
Business can make changes in these factors according to
the change in the functioning of enterprise.
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External Environment
Those factors which are beyond the control
of business enterprise. These factors are
government and legal factors, geo-physical
factors, political factors, socio-cultural factors
and demo-graphical factors.
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Organizational Structures
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Why do
we need
a Structure?
All businesses have to
organize what they do.
In order for the organization
to see clearer which part of
the business does certain
job.
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Some Key
Terms
Span of control
Chain of command
Hierarchy
Delegation Empowerment
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Ways to
Structure a
Business
By function - Arranging
the business according towhat each sectionor department does.
By product or activity -Organizing according tothe different productsmade.
By area - Geographical orregional structure.
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Ways to
Structure a
Business
By customer - Where
different customergroups have differentneeds.
By process - Whereproducts have to gothrough stages as they
are made.
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Functional Structure
Production Marketing Accounts Personnel IT
Board of Directors
Chief Executive
Pros and Cons of DifferentStructures
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Pros and Cons of Functional
StructureAdvantages
Specializationeach
department focuses on itsown work
Accountabilitysomeone
is responsible for the
section Clarityknow your and
others roles
Disadvantages
Departments can become
resistantto change
Coordinationmay take too long
Gap between top andbottom
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Structure by Product or Activity
Imaging andPrinting Group
PersonalSystems Group
EnterpriseSystems Group
HP ServicesHP Financial
Services
Hewlett Packard
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Structure by Product/ActivityAdvantages
Clear focus on marketsegment helps meetcustomers needs
Positive competitionbetween divisions
Better control as each
division can act asseparate profit centre
Disadvantages
Duplication of functions
(e.g. different sales forcefor each division)
Negative effects of
competition
Lack of central controlover each separate
division
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Organization by Area
Bangko de Oros National Headquarters
Luzon
Metro Manila, Manila
Visayas
Cebu City, Cebu
Mindanao
Ozamiz City,Mis. Occ.
BDO
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Organization by Area
Advantages
Serve local needs
better Positive
competition
More effective
communicationbetween firm andlocal customers
Disadvantages
Conflict betweenlocal and centralmanagement
Duplication ofresources andfunctions
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Operational Systems
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An operational system is a term used in data
warehousing to refer to a system that is used to process the
day-to-day transactions of an organization. These systems
are designed so processing of day-to-day transactions is
performed efficiently and the integrity of the transactional
data is preserved.
Sometimes operational systems are referred to
as operational databases.
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Organization ProbablyManufacturing
CompanyProduct data
Bank Account Data
Hospital Patient Data
University Student Data
Government
DepartmentPlanning data
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Operational databases can store different types of
information such as training status, personal employee
information, and previous proposal information.
Storing information in a centralized area can increase
retrieval time for users.
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Operational databases are important when information
is needed quickly. An important feature of storing
information in an operational database is the ability to
share information across the company. Another feature
of an operational database is how much information can
be stored that pertains to a business.