dankers just in time case
TRANSCRIPT
The Just-in-time Case
DANKERS Furniture
Ltd.16.04.2014 –
WEEK 11
BGMT20150 – Global operations & SCM
3. Effectiveness of the approach4. Recommendations
1. Overview & main points2. Approach adopted
DIY Store requested supply of kitchen
cabinets for their retail outlets.But Dankers should first apply
the principles of JUST-IN-TIME.
+++ SALES
The Just-in-time Case
+++ EXPERIENCE in using JIT
JITWHAT IS? Planned
elimination of waste+ Continuous improvement of productivity
= Optimal COST/Quality Relationship
Close relationship with Suppliers
Stock arrived just-in-time
Methods of production control
Goods produced to order
The Approach
Performance Evaluation Quantity of units accepted
Delivery reliability index
Delivery Satisfaction index
Order receipt errors Conflicts resolved on
first contact
Effectiveness of approach by management
0
2
4
6
8
10
12
Units accepted on delivery
Shipping reliability index
Delivery satisfaction index
Complaints resolved from 1st contact
TARGETBEFOR
EAfter
90%97%92% 96%
80%
60% 61% 55%
88% 82% 80% 80%
Order entry rates
2%
6%
3%
Effectiveness of approach by management
0
2
4
6
8
10
12
82% 80%88%
80%
Units accepted on delivery
Shipping reliability index
Delivery satisfaction index
Complaints resolved from 1st contact
TARGETBEFOR
EAfter
90%97%92% 96%
80%
60% 61% 55%
Order entry rates
2%
6%
3%
OUR RECOMMENDATIONS
Lower inventory
levels
Regain Satisfaction…
… amongst
customers
Start production once order is placed
Adapt the
kanban system
CONCLUSION
Thank youFor your attention