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Video ExperienceDan2.0 Project Feedback
Thierry THOURON , CTO DANONE
January 2011
DANONE
BSN GERVAIS-DANONE
1919: Barcelone1929: Paris1941: New York
Daniel CARASSO
1966: BSN1969: Take-over bid on St-Gobain1970: Evian, Kronenbourg
Antoine RIBOUD
1966 1996 F C t i t C t t
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19721972 BSN-Gervais-Danone
19941994 Danone
20072007 Merge with NUMICO
1966-1996: From Container to Content
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DANONE
Sales breakdown in 2009
Medical Nutrition
6%
Waters
17%Baby Nutrition
20%
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Fresh Dairy Products
57%100% Health food
Health through food for all
It is our conviction at Danone that food and nutrition are key to builiding and sustaining health“nutrition are key to builiding and sustaining health and well being – from birth through old age.
It is on this conviction that we have built our history and brands and is the overriding focus on of our four businesses – Fresh Dairy Products, Waters, Baby Nutrition, and Medical Nutrition.
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CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 20114
Franck Riboud,Chairman & CEO Danone
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DANONE Products by business line
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Sales by business line
3 Billion €+7.9% growth in 2009Baby Nutrition
8.6 Billion €+1 6% growth in 2009
2.6 Billion €+1% growth in 2009
Waters
0.9 Billion €+11.4% growth in 2009
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+1.6% growth in 2009Fresh Diary Products
11.4% growth in 2009Medical Nutrition
€ 14,982 mlnSales
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Our global presence : > 90 000 employees
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Strong market positions
Eastern EuropeWestern EuropeNorth America
No. 1 Fresh Dairy Products
No. 1 Fresh Dairy Products
No. 2 Bottled Waters
No. 1 Baby Nutrition
No. 1 Medical Nutrition
No. 1 Fresh Dairy Products
No. 1 Baby Nutrition
No. 1 Medical Nutrition
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AsiaAfrica/Middle EastLatin America
No. 1 Fresh Dairy Products
No. 1 Bottled Waters
No. 1 Fresh Dairy Products No. 1 Baby Nutrition
No. 1 Bottled Waters
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DANONE & a Story of Networking Attitude
•2003 – Launch of Networking Attitude
•Networking Enterprise & Learning Organization
• A 2.0 management 2.0 wihout technologie
•2009 – Dan 2.0
• Communication & Collaboration
DANONE CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 2011
• New Ways of Working
• August 2009 DAN2.0 Go live
Dan2.0 Objectives, 2009
Connect & Share Reduce Cost Transportation
& CO2 Footprint
Accelerate & InnovateExpress Yourself
DANONE CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 2011
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First User centric …..> Then Usage …. .> &Tools
What are the Dan 2.0 Components ?
Invest on
Communication 2.0 Collaboration 2.0
Instant Messaging
Advances Behaviors
Technologies
DANONE CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 2011
Instant MessagingWeb‐conferencing
Room Visio ConferenceVideo for Pc’s
Sharing “big” files
Mobile
Social Network With WhosWho
Search Engine
Intranet
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Communication 2.0
What are the Dan 2.0 tools ?
Video ConferenceFiles transfer
Collaboration 2.0
Web Conference
+
Instant Messaging
DANONE CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 2011
QuickR
New Danone Wiki New Who’s Who 2.0 Search EngineCollaboration
DAN2.0 Usage
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IP Convergence : Before 2009, 3 separate Networks
Collaboration Calendar
Conferences AudioTELEPHONIE
IP Analogique
Email Application SAP / Web
Instant Messaging
DATANETWORK
Voice
Services de téléphonie
OVOIX / PABX
VIDEO
BB
RNIS
DANONE CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 2011
ConferencesVideo
VIDEO
Collaboration
Calendar
Application Web
Instant Messaging
Now an Unified Video Network, secured & Full IP
Messagerie
VideoConferences Audio
Conferences
Services Telephonie
BB
DANONE CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 2011
gVocale
TelephonieIPBX
UNIFIED IP NETWORKFOR COLLABORATION
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Video on pc,in a multipoint mode,
connected toour video rooms
eo for PC
An easy Video usage for all DANONERS using IP & Click to Video connected to SAMETIME
Capacity for 400 Simultaneousvideos for PCs
220 New IP Vidéos
IM & Vide
Interoperability
DANONE CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 2011
20 Virtual Rooms
End Point
Video
Room
Example : DAN’IS Virtual IS Board
ParisUS
Amsterdam
DANONE CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 2011
Spain
Asia
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Example: internal web‐conference with video
Vidéo on pc
11 000 Web Conference in 2009
Sharing documents
DANONE CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 2011
Example of GM Meeting in DANONE ASIA
– 2 Zone VPs + 3 Zone HRDs
– 14 CBU GMs + 9 CBU HRDs
– 26 Directors + 5Managers
DANONE CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 2011
– 4 Hours Video Conference
– Real Time Conversation & Feedback
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Site Map
SingaporeSatellite Room
SingaporeSatellite Room
ShanghaiShanghaiKuala Kuala
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SingaporeCentral Room
SingaporeCentral Room
ShanghaiSatellite Room
ShanghaiSatellite Room
Tokyo Satellite Room
Tokyo Satellite Room
Jakarta Satellite Room
Jakarta Satellite Room
Lumpur Satellite Room
Lumpur Satellite Room
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DANONE CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 2011
David from San
Francisco
David from San
Francisco
812
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In Each Satellite Room – 3 Parts
Tandberg
WebMeeting
2. Screen Sharing for Presentations,David’s Drawing
DANONE CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 2011
3. Group Work by Co‐Vision (provided by consultant) : Online questionnaires and feedback from attendees
Online Questionnaires on Laptop
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Photo Show
Shanghai Jakarta Tokyo
DANONE CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 2011
Singapore Singapore Kuala Lumpur
Example of Reducing Carbon Footprint and Travel Cost
SGH TKY JKT KL SFO(US) SUMPeople 20 6 10 10 1
256,000 Kilometer
Distance to Singapore (km) 4,200 5,000 300 200 9,000TOTAL Round Trip Distance (km) 168,000 60,000 6,000 4,000 18,000
Reducing Carbon Footprint:
38,400 KG =Planting:
39 Trees
Every 20,000 km's flight will generate 3,000 kg carbon
which need 3 trees to absorb during 100 years.
SGH TKY JKT KL SFO(US) SUMPeople 20 6 10 10 1
DANONE CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 2011
Saving Travel Cost+ Meeting Room Rent (€3000):
88,800 EUR
People 20 6 10 10 1
€ 85,800Return Air Ticket Cost (€) 2,000 3,200 550 450 5,600
Accommodation (€) 200 400 200 200 600TOTAL Travel Cost (€) 44,000 21,600 7,500 6,500 6,200
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IM‐Tchat has been now widely deployed
IM for PC
1 187 308Session Tchat
29 114 users Tchat
220 VIDEO ROOM CONFERENCE
DANONE CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 2011
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3 000 users with Scopia Video Pc’s3 000 Danoner’s are using
Scopia video with their PCs
eo for PC
IM & Vide
Continue to deploy Scopia
Main DAN2.0 Kpi Status December 2010
51 000 Videos Hours
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+ 365 %
DAN2.0 2010 versus 2009
Communication 2.0
+ 365 %11 310 reported 200941 317 h
€ 2,294 mln
+ 329 %M 3,1 reported 2009
32 792
+ 180 %12 954 reported 2009
Video Conference Total Hours
Web Meeting Total Hours
+ 241 %Lotus V8 Total Users
23 316 h
10,4 MillionTchat IM Total Nb Instant Msg
32 792
2 791Pc vide Scopia Total Users
13 603 reported 2009
+ 1 065 %262 reported 2009
Lotus V8 Total Users
1. Next Step for 2011 > POC for video with Web & mobility
Communication 2.0
VIDEO WITH THE CLOUDVIDEO FOR MOBILITY
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Film Dan2.0
DANONE CTO Thierry Thouron ©DANONE 2011 - Internal use onlyJanv 2011
Now For Danone
« I’m sure that Video will be the New Voice……The Video Story is just starting …
Thierry ThouronCTO DANONE »
Thanks to :
&
Thierry THOURONCTO DANONE
&