dare to lead - tom lutz

7/29/2019 Dare to Lead - Tom Lutz

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Dare to LeadThe Manager as Leader:

Accomplishing the organizations goals through people.

Tom Lutz


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Leadership is no place for the

faint of heart The leader does not have to be a tyrant,

but cannot be a friend either.

It is how the human connection is madebetween leader and follower thatdetermines whether this is a pleasing,

pleasant, or at least a tolerable process ornot.


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Lesson One

Credibility Honesty

Gaining and giving respect


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Credibility

What is your definition? State what your philosophy/policy is

Carry it out Examples:


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Honesty

Always If you cant tell tell them you cant tell

If something happens and you haventtold them and you should have fess up


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Respect (it goes with Dignity)

Gaining and showinghow?Your examples: both negative and positive

When does it go with dignity Why does it go with dignity?

When might it stand alone?


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Lesson Two

Empathy Caring

Sincerity

These have to happen over time


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Empathy

What is it and who cares?

Statements of empathy Other than, I feel your pain.


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Caring

Why is it important? When is it real deep?

When is it hollow or shallow?

Statements or acts of Caring


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Sincerity

Verballanguage of sincerity Bodylanguage of sincerity

Acts of sincerity


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Lesson Three

Consistency Fairness

Predictability


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Consistency

Same thing, every time Tell them you are going do itthen..

Do it Remind them you did it!


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Fairness

The only way No favorites.ever

When your humanness creeps inthenwhat?


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Predictability

Empowering, without a doubt. The results of good leadership:

Our vision was so aligned we could Finish each others sentences

Make decisions with out him (and get it right)

Drive decisions down to the most appropriatelevel


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Lesson Four

Accountability Performance

Why we call it Work


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Accountability (sorry for the sports analogies)

The ball is in your court (hands) Responsibility

It not only is your ball game to win orloseAre you willing to take the hit?

Are you willing to share the credit?

Accountability is not about blame it isabout Growth


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Performance

When one persons behavior impingesupon the others ability to do their

assigned tasks in a timely manner it isnow a performance issue.

Learning from our mistakesif we areallowed.

See my other presentation.


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Why we call it work

Where do you tell your family you aregoing when you put on your hat and coat

and go out the door each morning? Does this run counter to having fun? Remember the FiSH! Philosophy?

Choose your attitude; Make their day Be there (for them); (Make work like) Play


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Why we call it work.

Leadership is Lonely

Exhilarating Tension filled

Inclined to pay more

WORK


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Lesson Five

Servant Leadership Diversity/inclusion


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Servant Leadership

Your definition Whered it come from?

Robert Greenleaf

Chuck Colson

It is Biblical first you must serve

Demands work Rewards excellence Yields rewards.


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DiversityInclusion

What is being said here? Cruising on a ship that is

Unleakable

Unbreakable

Unsinkable


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Generational Leadership (agespecific competencies of leadership)

The Silent Generation born before 1946 Baby Boomers or Boomers1946-63

Generation X1964-76 Generation YSince 1977


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Gen Xers

Latch key kids Parents high divorce rates

Fewer boundariescynical, pessimistic Short attention spans Want respect, crave information Set goals, not rules Less loyal that previous generations


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Gen Yers

Most education minded in history Believe in work and meaningful roles

Want work to be fun and social High financial and personal goalsVery short term view Thrives on new experiences


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Do you believe this Gen stuff?

What is your experience? What is correct and what is history

repeating itself? How about mentoring these folks?

What does a mentor do?

How are they selected?


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What can you do about it?

People leave bosses not organizations Skilled leaders can reduce turnover more

effectively than anything else Need the ability to:

Resolve conflicts equitably

Learn from mistakes

Be open to criticism

Listen showing. and.and


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Thank youYour questions, please!

dare to lead - tom lutz

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