CURRICULUM VITAE

Name: Darren James Smith

Address: Mill View Cottage, Marital status: Civil Partner 9 Brookside,

Dover, Kent, General Health: Very good Ct16 3ds. (Last absence Jan 2000)

Tel: 07790171202 Email Address: dassa31@hotmail.co.uk

Education :

1986-1992 St Edmunds R.C Comprehensive, Dover, Kent. 1992-1994 Thanet College, Broadstairs, Kent.2005-2007 South Kent College, Ashford, Kent.

Qualifications achieved:

Gcse’s English (A), Mathematics (A), H. E (B), Science S/D (B), History (B), Geography (B), R.P.S (B), Art & Design (A).

Diploma in Management – Level 5 CPID Personnel & H.R Practice- Distinction Level 5 AAT Accounts Level 3 Ne-bosh Health & Safety – Seniors & Directors. City & Guilds NVQ Level 2 In: Food preparation and cooking,

Service of food and drinks, Silver service, Bar service, Housekeeping. Cellar Management. First Aid Appointed Person. BIIAB Level 2 National Licensees (Company Licensee Supervisor). Safer Food Better Business/ Food Hygiene Level 3. Basic Food Hygiene. C.O.S.H.H.

Further training day courses:

Manager’s Transmission Course: Interviewing, Training, Appraisals, Managing Absence, Disciplinary Process, Health & Safety Law, Accident Reports, COSHH, Health & Hygiene, Risk Assessments and Customer Service.

CIPD H.R & Personnel Practice:Interviewing, Training & Development, Appraisals, Grievance & Disciplinary, All Employment Law & Legislations, Teambuilding, Health & Safety, Maternity, Paternity, Parental Rights and All Good Personnel Practice.

Computer Training: Higher level course – All Microsoft Office systems.All Site Training - Higher knowledge in all aspects of IT including Epos & Sage.

Livewire Sales:Senior management, Train the trainer & Customer services.

MT Studios:Website advertising.

Additional Information:

I am a well respected part of a committee for the DfT, I also help the RHA, Highways and Esporg, deal with secure parking throughout the U.K and Europe.

I am a keen, conscientious, hardworking, and reliable. A committed person with the will to succeed in everything I do. I am a strong leader with the ability to run a happy and efficient team. A forward thinker and a great problem solver, business minded who will always put his all into his work and given tasks. Sales and performance driven with the motivation & focus to move any company forward.

Work History:

December 04 – Present date:A.I.T - G.S.E Waterbrook Ltd.2009 – Present - General Manager2004 – 2009 - Catering Manager/ HR/ Duty Operations Manager

As General Manager I am responsible for all aspects of the site, this includes 7 managers, 40+ employees and 15 contract employees.

The site’s turn over exceeds 3.5 million per year with a bottom line profit of around 1 million. Under my management I have increased the customer base each year, with record levels in 2015 since opening.

I have been involved in setting up a national rollout of new secure parks with intelligent parking systems and high quality dignified areas, creating business plans, presentations, legal documents etc. I have sat on the board of DfT, RHA, local and county council meetings. Since 2009 I have been responsible for all aspects of the site/ business which includes:

Sales – parking, reception, 2 retail shops, 24/7 5 star awarded restaurant & bar, fuel Station, hotel facilities & gymnasium.

Contracts – 60+ Accounts, outside staff contract (security, cleaners & vehicle washes) & all other related business contracts. This includes negotiating prices, relations, setting up & contractual documentation.

Accounts – Sage, Epos, p&l’s, business plans, sales documents/ charts, banking, k.p.i’s, c.o.s & overheads, supplier/ contractual payments, departmental targeting, budgeting & forecasting.

Project Managing – Designed & managed websites, gymnasiums, secure parking areas with intelligent parking systems, reservation system & an advertising campaign.

Advertising – Flyers designs, writing news paper articles, websites & posters designs. H.R – I look after 40+ employees & 6 departmental managers. I oversee all aspects of the

H.R within this business reporting back to H.O if required. This includes all contractual issues, interviewing, disciplinary & grievance, staff training (in house & nvq’s), wages & all incentives.

General site operations – Liaising with onsite/ offsite maintenance teams/ contracts, security & cleaning contracts making sure the all aspects are being covered for the smooth day to day running of the site.

2004-2009 as Catering Manager, I manage the whole of the catering (restaurant/ bar) area with a turn-over of 5-6 hundred thousand per year, this involves taking control of 20 plus staff members, full financial accountability including G.P’s/K.P.I’s, three month/ yearly budgeting, benchmarking prices against similar competition all over the UK, monitoring labour expenditure and that all operational short term/ long term objectives and customer satisfaction are met.

2005 H.R Manager was also introduced to my role as Catering Manager. I manage all personnel issues of 40+ employees, this involves all grievance & disciplinary, ensuring all staff meet company training & development skills (i.e customer service etc), implementing government training schemes (NVQ’s, day courses & apprenticeships), taking every advantage of inside and outside funding, H & S, interviewing, managing absence, appraisals, writing/ implementing all contracts, polices and procedures, maintaining all employment laws/ legislations , equality/ diversity/ equal opportunity and all good personnel practice.

20th September 04 – December 04Wilson, Storey, Halliday, Euro Tunnel, Ashford, Kent.Catering Manager

July 02 – September 19th 04.Dublin Man ‘o’ War Public House, River, nr Dover, Kent.Catering Manager/ Chef:

September 99- July 02Etchinghill Golf Club, Ethchinghill, nr Folkstone, Kent.Head Chef/ Restaurant Manager: