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Darryl Barkhouse Sr. Manager, Global Sales and Operations

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Page 1: Darryl Barkhousea248.e.akamai.net/f/248/3214/1d/€¦ · Ireland . Switzer land Austr ia Czech Republic Slovakia Hungary . Lithuania . Latvia . Moldova . Romania . Bulgaria

Darryl Barkhouse Sr. Manager, Global Sales and Operations

Page 2: Darryl Barkhousea248.e.akamai.net/f/248/3214/1d/€¦ · Ireland . Switzer land Austr ia Czech Republic Slovakia Hungary . Lithuania . Latvia . Moldova . Romania . Bulgaria

Zones Global Fulfillment and Integration

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Zones global services Zones provides our clients that have a multinational

footprint with a consistent IT fulfillment model on a

global basis.

Zones operates offices in strategic geographic

locations around the world, and we leverage our

strategic in-country partners.

We provide a support structure that is experienced in

the management, execution, and strategic

development of Zones global clients.

Zones also drives savings through vendor

consolidation,

price constancy, standardization, order management,

and other areas.

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Global logistics and fulfillment designed to meet your needs

GLOBAL OPERATIONS

CENTER

Reporting

Catalog management

Inventory management

Invoicing assistance

Portal maintenance

GLOBAL ACCOUNT TEAM

Global account manager

Local account management

Solution development

Order management

Customer service

GLOBAL DESK

Global vendor consolidation

Consolidated global reporting

Local fulfillment

Recommendations for global standardization

Global regulatory consulting

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Global fulfillment and integration

Global fulfillment and integration

In-country account executives, dedicated sales support, and global order management.

Fulfillment capabilities in 180 countries

Transactions in more than 20 currencies

Support more than a dozen languages

Zones-owned Locations Strategic Partnerships Export

Zones EMEA

HQ London

Zones Canada Toronto

Zones Global

HQ Seattle, WA Zones

India New Delhi

Zones AU/NZ Sydney

AMERICAS EMEA ASIA - PACIFIC

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Global fulfillment and integration

Global fulfillment and integration

In-country account executives, dedicated sales support, and global order management.

Fulfillment capabilities in 180 countries

Transactions in more than 20 currencies

Support more than a dozen languages

Zones-owned Locations Strategic Partnerships Export Coming soon

Zones EMEA

HQ London

Zones Canada Toronto

Zones Global

HQ Seattle, WA Zones

India New Delhi

Zones AU/NZ Sydney

AMERICAS EMEA ASIA - PACIFIC

Coming soon

UEA

Turkey

Singapore

Page 7: Darryl Barkhousea248.e.akamai.net/f/248/3214/1d/€¦ · Ireland . Switzer land Austr ia Czech Republic Slovakia Hungary . Lithuania . Latvia . Moldova . Romania . Bulgaria

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Zones Europe

Norway

Iceland

Italy

Belarus

Poland

Germany

Sweden

Ireland

Switzer

land

Austr

ia

Czech

Republic Slovakia

Hungary

Lithuania

Latvia

Moldova

Romania

Bulgaria

Estonia

France

Nether lands

Bosni

a

Slovenia Croatia

Denmark

Greece

Finland

United Kingdom

Turkey

Spain

Serbia

Albania Macedonia

Montenegro

Cyprus

Portugal

Belgium Turkey 2016

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Zones Canada

Nunavut

Yukon

British Columbia

Saskatchewan

Manitoba

Ontario

Newfoundland and Labrador

Québec

New Brunswick

Prince Edward Island

Northwest Territories

Zones Canada Toronto

Alberta

Nova Scotia

Page 9: Darryl Barkhousea248.e.akamai.net/f/248/3214/1d/€¦ · Ireland . Switzer land Austr ia Czech Republic Slovakia Hungary . Lithuania . Latvia . Moldova . Romania . Bulgaria

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Zones India and distribution

New Delhi Headquarters location supporting Delhi, Gurgaon, Noida, and North India

Bangalore Sales office and distribution facility – supporting Bangalore and Hyderabad

New Delhi

Mumbai

Bangalore

Mumbai Sales office supporting Mumbai and Pune

Additionally Supporting Sri Lanka

Hyderabad

Page 10: Darryl Barkhousea248.e.akamai.net/f/248/3214/1d/€¦ · Ireland . Switzer land Austr ia Czech Republic Slovakia Hungary . Lithuania . Latvia . Moldova . Romania . Bulgaria

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Zones Australia

Melbourne

Sydney

Additionally Supporting New Zealand

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Far East Asia

Mongolia

Japan

Taiwan

Indonesia

Vietnam

Burma

Thailand

Malaysia

Philippines Cambodia

Laos

China - JOS

Bangladesh

Nepal Bhutan

Singapore Late 2015 Singapore

South Korea

Leveraging strategic partners

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South America

Peru

French Guiana

Bolivia

Brazil

Venezuela

Colombia

Suriname

Argentina

Paraguay

Guyana

Uruguay

Chile

Ecuador

Falkland Islands

Trinidad & Tobago

Compufasil

Leveraging strategic partners

Page 13: Darryl Barkhousea248.e.akamai.net/f/248/3214/1d/€¦ · Ireland . Switzer land Austr ia Czech Republic Slovakia Hungary . Lithuania . Latvia . Moldova . Romania . Bulgaria

Vendor consolidation

Clients face vendor management challenges when procuring IT products.

Global Challenges

Multiple vendors in each individual

country around the world

Uniform SLAs

Transparency of cost

Disparate processes

between countries

Lack of control over

global standards

Zones Review

International locations

Requirements for particular

products/OEMs

Roles and responsibilities IT Procurement Finance

Current asset data and refresh cycles

Existing methods for global

deployment of hardware Route to region or market Country and region specific

management challenges

Zones Services

Manage worldwide

vendor locations

Commit to global SLAs

Automate procurement E-commerce Punchout integration

Elevate data visibility through

global reporting

IT staff augmentation Smart hands Engineering Part time on-site presence

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Page 14: Darryl Barkhousea248.e.akamai.net/f/248/3214/1d/€¦ · Ireland . Switzer land Austr ia Czech Republic Slovakia Hungary . Lithuania . Latvia . Moldova . Romania . Bulgaria

Price continuity

Clients are looking for transparency in the pricing of their IT standards.

Global Challenges

Variances in taxes and duties

Currency changes

Local transportation costs

OEMs operating independently

from U.S. counterparts impacts

discounted pricing

Management issues around

in-country IT and procurement

undermines global efforts

Zones Review

Current global pricing

OEM pricing Local pricing programs Current pricing

methodologies

Global standards

Countries of fulfillment

Seat size per country

Zones Services

Build a program framework Monthly price books

of IT standards Break down of costs

In-country account teams to work with

OEMs and local IT and procurement Bring parity to global pricing Bring the global picture to the

local level

Global account team works with OEM

at global level Filter pricing to the local level Leverage global executive

management relationships

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Page 15: Darryl Barkhousea248.e.akamai.net/f/248/3214/1d/€¦ · Ireland . Switzer land Austr ia Czech Republic Slovakia Hungary . Lithuania . Latvia . Moldova . Romania . Bulgaria

Product availability

Clients experience extended lead times, especially in tier 2 and tier 3 countries.

Global Challenges

Lack of local (in-country) stocking

of IT products in either distribution

or local VARs

Global configure to order standards

set in the U.S. requires special order

Different supply chains depending

on country or region

Communication challenges within

the organization

Zones Review

Last six months of purchasing data

(client provides)

Hiring forecast and budget

Current asset data and refresh cycles

Transparency of the supply chain for

particular products/OEMs Route to region or market Lead times Country specific challenges

Zones Services

Build a plan to meet client’s monthly

and quarterly needs Consolidated buys Minimum/maximum stocking

at the local level

Zones exports from our U.S.

warehouse to client’s global location

Project management services for

global office openings or expansions

Zones or our strategic partners act as

importer of record (IOR)

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Page 16: Darryl Barkhousea248.e.akamai.net/f/248/3214/1d/€¦ · Ireland . Switzer land Austr ia Czech Republic Slovakia Hungary . Lithuania . Latvia . Moldova . Romania . Bulgaria

Security

Clients require data protection and physical security for hardware assets.

Global Challenges

Understanding chain of custody

of IT assets

Standardizations to protect data

and hardware

Disparate IT solution providers

handle client infrastructure with

different levels of security

Zones Review

International locations

Requirements for particular

products/OEMs

Security initiatives Acquisition Maintenance Disposal

Data management practices Corporate images Software deployment

Asset Management Software Asset tags

Zones Services

Recommend hardware standards

Benchmark and consult Market trends Risk and analysis Tools

Audit foreign warehouses for

physical security Caged inventory Access control Employee background

VPN for imaging

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Page 17: Darryl Barkhousea248.e.akamai.net/f/248/3214/1d/€¦ · Ireland . Switzer land Austr ia Czech Republic Slovakia Hungary . Lithuania . Latvia . Moldova . Romania . Bulgaria

Order management Clients need an automated tool that is direct to vendor for global IT hardware purchases.

Global Challenges

Limited tools with minimum cost

of as much as 4%

Disparate ERP systems across

different countries

Lack visibility of IT assets, spend,

and product descriptions

Purchase order requirements at the

country level to meet both legal

and OEM regulations

Zones Review

Existing order

management systems

Purchase order

requirements

Zones Services

Global team can provide monthly,

quarterly, and annual reporting

Custom global purchasing portal

CXML/XML shopping cart integration with ERP and procurement systems

Individual catalogs by country (single site with drop-downs and local currency)

Separate system logins by country

XML integrated fulfillment system

Management/compliance standards

Purchase order generation

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