data based intelligence

Data Based Intelligence

Agenda

Scenarios of Economic Intelligence Unit

Sample Dashboards from Open Data.Gov

Data based Intelligence

Managing Performance and Perceptions

Business Impact of Investments in ICT

Reporting Compliance

Faster Decision Making Budget Prioritization

Improved Performance

Moving from “How Much” to “How Well”

Strategic/Tactical Planning

Why Data based Intelligence

Transparency for Accountability

Is information all what you

need?

or the Business Intelligence that you require

Islands of Information

Bringing Islands Together !

Agenda





Measuring Performance and Perceptions

Presentation title

Measure -- Decide -- Act -- Optimize

KPI Based performance

monitoring / analysis

Citizens perceptions

Analysis

Fact based Decisions, Alerts

and Actions

... to assess KPI based performance for individual

departments

Support in defining KPIs for individual departments

Customized dashboards designed as per each department expectations

Full department control on security and access

... To assess citizens feedback, perception and

need based survey analysis

Convert textual feedback into measurable components

Automated process for assess citizen sentiments through online news feeds, portals and social media

... to generate actions based on intelligence

Fact based decision making process

Automated alerts set as per needs of individual departments

Fully controlled and automated information sharing

How…

Setup a centralized Dashboard platform to enable KPI based performance management process

Hire expert services to define department level KPI’s / Dashboards

A

B

Real time performance assessment on service delivery

Effective citizen engagement

What…

Integrated view of Departments & Schemes

Scorecards

Department Data

State/National Schemes

Critical Projects

Hire Expert services for technology enablement

C

Citizen Grievances

Social Media Groups

Newspaper feeds

Data Integration and Transformation

Dashboards

Structured approach to Performance Measurement

Presentation title

Vision

Sate Performance

Infrastructure

Healthcare

Strategic Objectives

Key performance drivers

Industry Growth indicators

GDP Growth

Per Capita Income

Top 5 performing business categories

Infrastructure development Index

Net generation power per capita

% of villages electrified

Outages, value lost (% of Sale)

% of roads by condition

Neo natal Mortality Rate

% of fully immunized children

Elderly population sparsity

Life expectancy rate

Literacy rate

Education Development Index

Employment to Population ratio

Net enrollment ratio in education

Education and Skill

Development

Identification of

Data Sources

Information

Access modes

Identify Analysis

Scenarios

Identify What-If

Scenarios

Identify

Presentation

needs

Information

security needs

The KPI Repository

KPI Details – Public Health (Indicative) S.NO Area Indicator Unit Formula Benchmark 1

1a Improved access to

Healthcare Services

OPD Services No in Lakhs

No of OPD for benchmark (1) No of OPD per 1,00,000 lakh population for benchmark (2) & (3)

1) X% y-o-y or m-o-m increase over base data 2) National Average (per 1,00,000 population) 3) Leading state (per 1,00,000 population)

1b

IPD Services No in Lakhs

No of IPD for benchmark (1) No of OPD to IPD conversion per 1,00,000 lakh population for the total number of hospital beds in the public hospitals for benchmark (2) & (3)

1) X% y-o-y or m-o-m increase over base data 2) X% y-o-y or m-o-m increase over base 3) Bed Occupancy Rate

2a

Increased affordability of services

through Health

Insurance

Total value of Claim (RSBY) settled

Rs Lakhs Claim Amount y-o-y and m-o-m increase over base data

2b

Total no. of claims settled (RSBY)

number Number of Claims Settled y-o-y and m-o-m increase over base data

3a

Improved access to

Emergency Transportation Services

108 Ambulances

Number No. of Trips Per Day y-o-y and m-o-m increase over base data

3b

No. of calls received by ambulance/ day

3c

Number of calls not serviced per day y-o-y and m-o-m decrease over base data

3d 102 Janani Express

Number No. of Trips Per Day y-o-y and m-o-m increase over base data

3e

No. of calls received by ambulance/ day

3f Number of calls not serviced per day

S.NO. Area Indicator Unit Formula Benchmark 1

4a

Maternal and Child

Health

Full ANC coverage rate

% % of women getting full ANC coverage as aginst the total no. registered mothers for ANC and delivery

1) X% y-o-y or m-o-m increase over base data 2) Comparison with National Average and Leading state

4b

Maternal Mortality Rate (MMR)

Per Lakh Live Births

Maternal Mortality Rate 1) X% y-o-y or m-o-m decrease over base data 2) Comparison with National Average and Leading state

4c

Full Immunization Coverage

Numbers Immunization Coverage as against the expected/estimated children population in the state


4d

Infant Mortality Rate (IMR)

Per 1000 live births

IMR (Infant Mortality Rate) 1) X% y-o-y or m-o-m decrease over base data 2) Comparison with National Average and Leading state

4e

Availing full complement of JSSK services

number number of pregnant women receiving full complement of JSSK services against the total pregnant population


5a Focus on population stabiliation

Birth Rates number births per 1000 population 1) No. y-o-y or m-o-m decrease over base data 2) Comparison with National Average and Leading state

5b

couple protection rate

% % of couple in reproductive age groups protected with terminal methods of sterilization


5c

% % of couples in reproductive age group protected

KPI Details – Public Health (Indicative)

S.NO Area Indicator Unit Formula Benchmark 1

6a

Improved Healthcare

Service Effectiveness

Average Length of stay (ALOS)

In days No of days spent in IPD per patient X% Reduction y-o-y or m-o-m over the base data

6b Return to emergency in 72hrs

number No. of patients returning to the hospital within 72hrs

6c Return to OT in 24hrs number No. of patients returning to OT within 24hrs

6d Death within 48hrs number No. of patients dying within 48hrs of Cardio-pulmonary rescusitation

6e Referral from PHC to CHC or DHC

number No. of patients referred

7a

Maternal and Child Health

Caesarean sections deliveries

% % of CS as against total no. of deliveries in the state

1) X% y-o-y or m-o-m decrease over base data 2) Comparison with National Average and Leading state

7b Promotion of Institutional Delivery

% % of Institutional deliveries as against total no. of deliveries in the state


7c Reduction in still birth rate % % of still born as against total no. of institutional deliveries in the state

1) X% y-o-y or m-o-m decrease over base data 2) Comparison with National Average and Leading state

7d Provision of free diet to mothers

number Number of facilities with catering services for provision of free dietary services

1) X% y-o-y or m-o-m increase over base data

7e Hospital stay of 48hrs after normal delivery

Number Number of mothers spending 48hrs in 1) X% y-o-y or m-o-m increase over base data

8a

Promotion of rational use of

drugs and diagnostics

Generic Medicines Prescription

% % of Medicines made available through in-house generic store/Total prescription

X% Reduction in stock outs y-o-y or m-o-m over the base data

8b % of generic prescription X% increase in generic prescriptions y-o-y and m-o-m

8c Availability of Generic Drug Stores in Hospitals

% % stock out in hospitals for generic drugs 1) X% y-o-y growth over base data

KPI Details – Public Health (Indicative)

Dept. of Health Dashboards – Home Page

Dept. of Health Dashboards - Summary

Dept. of Health Dashboards - Immunization

Dept. of Health Dashboards 108 / 102 Ambulance Services

The HALE Concept

The Scorecards - Framework

Agenda





BI Scenarios of Economic Intelligence Unit

Increasing tax base by identifying unregistered dealers

Identification of duplicate dealer registrations

Reconciliation of ITC claims of dealers

Detecting inconsistencies in Dealer’s Trade Network

Comparison of data with department internal sources

Comparison of data with other external sources

Revenue Forecasting

Creation of models for dealer risk rating and tax gap analysis

Detection of patterns in data through data mining

Detection of incorrect claims and deductions

Detection of computation errors resulting in under-declaration of tax

Dealer Segmentation

1

3

4

5

6

7

8

9

10

11

12

2

Presentation title

Analytics Advisory – Outputs Data Analysis - Overview

► Holistic view of dealer performance through score cards & dashboards

► Risk rating assigned to dealer helps prioritize cases for further action

► Enables comparison with the right kind of dealers i.e. similar industry,

sector, nature of business, etc.

► Verification of information provided by dealer to the department with

information available in other systems

► Bird’s eye view and comparison with data received through different

reports available in public domain

Track 3:

External Linkages

Track 1:

Dealer

Categorization

► Correlating information provided by dealer in returns and other systems

► Identifying cases of tax evasion such as under reporting of tax, incorrect

ITC claims

► Aiding selection of cases for audit and assessment

► Validating correctness of refund claims through system

Track 2:

Dealer Activity

Analysis for the CTD being carried out across three main tracks

Thanks

data based intelligence

Data & Analytics