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Confidential DC HARDWARE UPGRADE RFP DOCUMENT Page 1 of 40 Request for Proposal (RFP) For Selection of TURNKEY SOLUTION FOR THE UPGRADATION AND MAINTAINANCE OF HARDWARE, NETWORKING AND ALLIED SERVICES For DATA CENTER The Akola Janata Commercial Co-operative Bank Ltd., Akola (Multistate Scheduled Bank) Head Office, “Janvaibhav”, Old Cotton Market, Akola – 444001 Tender Reference No. : AJCCB/IT/2020-21/CBS-HW-UPGRADE Date : 01/09/2020 The information provided by the bidders in response to this Request For Proposal (RFP) will become the property of The Akola Janata Commercial Co-operative Bank Ltd., Akola and will not be returned. The Bank reserves the right to amend, rescind or reissue this RFP and such amendments will be binding upon the Bidders. The Bank also reserves its right to accept or reject any or all responses to this RFP without assigning any reason whatsoever. This document is prepared by The Akola Janata Commercial Co- operative Bank Ltd.,Akola for Selection of Hardware Vendor for Data Center. It should not be reused or copied or used either partially or fully in any form.

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Page 1: DATA CENTER The Akola Janata Commercial Co-operative Bank ... · property of The Akola Janata Commercial Co-operative Bank Ltd., Akola and will not be returned. The ... Nagpur (Details

Confidential DC HARDWARE UPGRADE RFP DOCUMENT Page 1 of 40

Request for Proposal (RFP)

For Selection of

TURNKEY SOLUTION FOR THE UPGRADATION AND MAINTAINANCE OF HARDWARE, NETWORKING AND ALLIED

SERVICES

For

DATA CENTER

The Akola Janata Commercial Co-operative Bank Ltd., Akola

(Multistate Scheduled Bank)

Head Office, “Janvaibhav”,

Old Cotton Market, Akola – 444001

Tender Reference No. : AJCCB/IT/2020-21/CBS-HW-UPGRADE

Date : 01/09/2020

The information provided by the bidders in response to this Request For Proposal (RFP) will become the property of The Akola Janata Commercial Co-operative Bank Ltd., Akola and will not be returned. The Bank reserves the right to amend, rescind or reissue this RFP and such amendments will be binding upon the Bidders. The Bank also reserves its right to accept or reject any or all responses to this RFP without assigning any reason whatsoever. This document is prepared by The Akola Janata Commercial Co-operative Bank Ltd.,Akola for Selection of Hardware Vendor for Data Center. It should not be reused or copied or used either partially or fully in any form.

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1. Invitation for tender offers The Akola Janata Commercial Co-operative Bank Limited, Akola invite sealed tender offers (technical offer and commercial offer) from eligible, reputed manufacturers and/or their authorized dealers for supply, installation & commissioning of Servers, operating systems for migration of Core Banking System from existing hardware to new HCI technology systems. Tender also covers requirement for AMC of other IT infrastructure part of bank. A complete set of tender document may be downloaded from our website www.akolajanatabank.com. The interested bidder is required to pay non-refundable fee of Rs. 5,000/- (Rupees Five Thousand only) by Demand Draft from any Scheduled Bank, in favor of ‘The Akola Janata Commercial Co-operative Bank Limited, Akola, payable at Akola. The demand draft is to be enclosed with technical bid. The details are given below:

Tender Reference AJCCB/IT/2020-21/CBS-HW-UPGRADE Cost of Tender Copy 5000/- Earnest Money Deposit (EMD) 100000/- Date of start of availability of tender document

01/09/2020

Last Date and Time for receipts of tender offers

15/09/2020 upto 3.00 P. M.

Opening of technical offers 18/09/2020 at 4.00 P. M. Address of Communication Chief Executive Officer

The Akola Janata Commercial Co-operative Bank Limited, Akola.

" Janvaibhav" Old Cotton Market, P. B. No. 90,

Akola 444001 Email address [email protected] Contact Telephone Numbers 0724-2430012, 2430639, 2430241 Bids to be given to Chief Executive Officer,

The Akola Janata Commercial Co-operative Bank Limited,

Akola. Earnest Money Deposit mentioned above as a Demand Draft favoring “The Akola Janata Commercial Co-operative Bank Limited, " payable at Akola, must accompany all tender offers (technical bid) as specified in this tender document. Tender offers will be opened on 18/09/2020 at 4.00 p.m. No separate intimation in this connection will be sent to the bidders. Technical Specifications, Terms and Conditions, the formats and pro-forma for submitting the tender offer are described in this tender document and its Annexures. Chief Executive Officer The Akola Janata Commercial Co-operative Bank Limited, Akola.

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2. About The Akola Janata Commercial Co-operative Bank Ltd., Akola The Akola Janata Commercial Co-op. Bank Ltd., Akola, established as a Multi State Schedule Co-operative Bank having 40 Branches and Head office spread across Maharashtra and Madhya Pradesh. Bank is proposing to migrate its CBS application from existing hardware to new hardware at data centre at Head Office. Bank’s Requirements Banks Head Office situated at Akola and is in process of upgrading its Data Center hardware at Akola. Objective of this RFP is to purchase hardware and, network equipments, Software and other System software for migration from existing hardware to new hardware as per description given below and technical specifications and quantity given in the RFP. The item and quantity could vary at the time of order. Bank may purchase all or some items from this RFP. All the items will have 24x7 hours call to resolution time. Bank might proposes to have 1 Support Engineer ( L2 ) for the period of 1 Year at Data Center at Akola and Vendor should take this aspect into consideration while quoting. The bidder has to submit an undertaking (format enclosed in the annexure) along with the materials delivered, signed by the official certifying that all the components / parts / assembly / software used in the servers, firewalls, routers, switches were original and also no refurbished / duplicate/second hand components /parts/assembly/software were being used or would be used. The accessories required for proper functioning of the setup should also be provided. The successful bidder must provide 3 years comprehensive on-site warranty on all the items of the Schedule I of Annexure A of RFP. The bidder must take back to back support from the OEM for all the items and a tender specific certificate from OEM must be submitted to indicate the proof of providing the support.

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Instructions to Vendors 1. Two Bid System Offer One hard copy and one soft copy of the Technical Bid (in MS Word format on a CD/DVD) and One Copy (hard & soft) of the Commercial Bid ( in MS Excel format on a CD/DVD) must be submitted at the same time, giving full particulars in separate sealed envelopes at the Bank’s address given below on or before the schedule given above. All envelopes should be securely sealed, numbered and stamped. The sealed envelope containing Commercial Bid must be submitted separately to the Bank.

Chief Executive Officer The Akola Janata Commercial Co-op. Bank Ltd.

“Janvaibhav”, Old Cotton Market, Akola.

Akola- 444001 (M.S.) E-Mail: [email protected]

All the envelopes must be super scribed with the following information –

• Type of Offer (Technical Bid, Commercial Bid) • Tender Number • Due Date • Name of Bidder • Name of the Authorized Person • E-mail ID of the authorized person to contact. • Mobile Number • Correspondence Address

All schedules, Formats and Annexure should be stamped and signed by an authorized official of the bidder’s company. ENVELOPE- I (Technical bid) The Technical bid should be complete in all respects and contain all information asked for except prices. The Technical bid should not contain any price information. The TECHNICAL BID should be complete to indicate that all products and services asked for are quoted and should give all required information. Envelope should contain softcopy in MS Word format. This envelope should also contain the demand draft for Rupees 1,00,000/- (Rupees One Lacs only) towards EMD favoring “The Akola Janata Commercial Co-op. Bank Ltd., ” Payable at Akola. Also, it should include non refundable Tender Processing Fee of Rs. 5000/- in the form of demand draft in favor of “The Akola Janata Commercial Co-op. Bank Ltd., Akola. ENVELOPE- II (Commercial Bid) The Commercial bid should give all relevant price information and should not contradict

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the TECHNICAL BID in any manner. The prices quoted in the commercial bid should be without any conditions. If there is deviation, the bidder should submit deviation statement in the given format or nil deviation statement should be attached. Envelope should contain softcopy in MS Excel format. Nil deviation statement would be preferred. There should be two envelopes containing the Technical bids + EMD amount + Tender Fee and Commercial bid. Please note that any envelope containing both technical and commercial bid will be rejected. All the covers thus prepared should indicate clearly the Name and Address of the Vendor. Also, technical bid envelope should be super scribed as “Technical Bid for DC‐Hardware Upgrade” and commercial bid envelope should be super scribed as “Commercial Bid for DC Hardware Upgrade”. Both the envelopes must be kept in a third larger envelope with superscription as “Tender for DC‐Hardware Upgrade”. The bidder shall bear all the costs associated with the preparation and submission of the bid and The Akola Janata Commercial Co-op. Bank Ltd will in no case be responsible or liable for those costs, regardless of the conduct or the outcome of the tendering process. Bids submitted without EMD will not be considered for evaluation. Bids sent by fax or e-mail will not be considered for evaluation. Offers received after the date and time specified for receiving the offers are liable for rejection. Technical and Commercial Offers must be submitted separately. It may be noted that if any single envelope is found to contain both Technical and Commercial Offer together, such offer will be rejected.

2. Schedules of the Requirements This tender comprises of following schedule.

Schedule Number Name of Schedule Components

I Data Centre Hardware Upgrade

Supply, installation of Hardware with HCI and migration of existing applications on it from existing setup (Schedule-I of Annexure A)

II Data Centre Infrastructure AMC

Annual Maintenance Contract of existing infrastructure items at Data Center(Details of items are as per Schedule-II of Annexure A)

III RTGS / NEFT System AMC

Annual Maintenance Contract of existing hardware of RTGS/NEFT setup at Data Center & DR Site (Details of items are as per Schedule-III of Annexure A)

IV Disaster Recovery Site AMC

Annual Maintenance Contract of existing infrastructure & hardware setup at DR Site at Nagpur (Details of items are as per Schedule-IV of Annexure A)

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V Other Hardware at Data Center AMC

Annual Maintenance Contract of existing hardware of setup at Data Center (Details of items are as per Schedule-V of Annexure A)

VI Functional Support Per month basis functional support to existing hardware till migration to HCI technology is done.

VII Services Cost of 1 Resident Engineer for the period of 1 Year Level L2

VIII AMC of Schedule I In terms of percentage - per year comprehensive AMC of Schedule I after expiry of three year warranty period

It may be noted that the requirements given in this tender is indicative only and the Bank reserves the right to accept or reject any quotation and also to alter any or all the terms and conditions without assigning any reason thereof. The proposed solution should be capable of running on Network architecture of the Bank. (If additional Hardware / Network is required, that has to be clearly mentioned in the bid). Vendor shall take the responsibility of installing, commissioning the necessary CBS IT infrastructure. In case the bidder has not indicated any peripherals/equipments in their proposed solution and is required for implementation of solution, the Vendor has to provide required peripherals/equipments, without charging any extra amount, apart from order value.

3. Qualification Criteria Reputed vendors , who have experience in executing Core Banking System Project and who meet the following Eligibility criteria only need to apply:- a) The bidder submitting the offers should be a Registered Company having an

Average Annual Turnover of Rs. 10 Crores in the last three consecutive financial years as per the audited balance sheet available at the time of submission of tender. This must be the individual Company’s turnover and not that of any group of Companies.

b) The Company should have made Net Profits in at least two financial years in last 3 Years. A copy of last three financial Year's relevant audited balance sheets should be submitted with the offer.

c) The bidder should be doing business for at least three years in the same field. d) The bidder should have successfully executed at least two orders for installation,

configuration and maintenance and /or migration. e) The bidder should not have been blacklisted by any Statutory and Regulatory

Authority. Self-declaration to that effect should be submitted along with the technical bid.

f) Bidders must submit a Tender specific Manufacturer Authorization Form (MAF) that they have been authorized to quote on behalf on the manufacturers.

g) Vendors are required to submit only demand draft from scheduled bank favoring "The Akola Janata Comm. Co-op Bank Ltd., Akola" payable at Akola for the amount mentioned above as earnest money deposit (EMD) payable at Akola along with their technical offer. Offers made without valid EMD as mentioned above will be rejected. No interest will be paid by the bank on the earnest money

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deposit. EMD to unsuccessful bidder shall be refunded within reasonable time after award of the contract and for successful bidder the same shall be refunded only after successful implementation of the order. EMD shall not be accepted in the form of Bank Guarantee.

4. Terms and Conditions Terms and conditions for vendors who participate in the tender are specified in the section called “Terms and Conditions”. These terms and conditions will be binding on all the vendors. These terms and conditions will also form a part of the purchase order, to be issued to the successful vendor(s) on the outcome of the tender process.

5. Offer validity Period The offer should hold good for a period of 90 days from the closing date of the tender.

6. Address For Communication Offers should be addressed to the following officer at the address given below:

Chief Executive Officer The Akola Janata Commercial Co-op. Bank Ltd.,

“Janvaibhav”, Old Cotton Market, Akola, Maharashtra. Akola- 444001 ( M.S.)

E-Mail: [email protected]

7. Pre-BID Discussions For the purpose of clarification of doubts of the bidders on issues related to this RFP, queries of all the bidders should reach in writing or by e-mail on or before 07/09/2020 on the address as mentioned above. Meeting with Individual Vendors if required will be held for the said discussions and time and date of which will be intimated to Vendors by email. 8. Proposal Ownership The proposal and all supporting documentation submitted by the vendor shall become the property of the Bank. 9. Opening of Technical offers Technical Offers received within the prescribed closing date and time will be opened by the Bank. 10. Preliminary Scrutiny Offers not meeting the qualification criteria will be rejected. The Bank will scrutinize the offers received to determine whether they are complete and as per tender requirement, whether technical documentation as asked for and required to evaluate the offer has been

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submitted, whether the documents have been properly signed and whether items are offered as per the tender requirements. The Bank may, at its discretion, waive any minor non-conformity or any minor irregularity in the offer. This waiver shall be binding on all the vendors and the Bank reserves the right to exercise such waivers. 11. Clarification of Offers In order to facilitate scrutiny, evaluation and comparison of offers, the Bank may, at its discretion, ask some or all vendors for clarifications on the offer made by them. The request for such clarifications and the vendor response shall necessarily be in writing. 12. No Commitment to Accept Lowest The Akola Janata Commercial Co-op. Bank Ltd., is under no obligation to accept the lowest Offer received in response to this tender and reserves the right to split the order or reject any or all the offers including incomplete offers without assigning any reason whatsoever. The Akola Janata Commercial Co-op. Bank Ltd., reserves the right to make any changes in the terms and conditions of the RFP. The Bank will not be obliged to meet and have discussions with any vendor and / or to entertain any representations. 13. Documentation Functional and Technical information in the form of Brochures/Manuals/CDs etc. must be submitted in support of the Offer made. 14. Submission of Technical Details It is mandatory to provide the technical details in the exact format (Annexure A) given in this tender. The offer may not be evaluated / rejected by the Bank in case of non-adherence to the format or partial submission of technical information as per the format given in the offer. The Bank shall not allow/permit changes in the technical specifications after due date. The relevant product information, brand and version/model number offered, printed product brochure, technical specification sheets etc. should be submitted along with the offer. Failure to submit this information along with the offer could result in disqualification. Please note that substituting required information by just brand name is not enough. 15. Format for Technical offer The suggested format for submission of technical offer is as follows:

1. Index 2. Covering letter. This should be as per Annexure C. 3. Details of the vendor, as per Annexure D. 4. Bill of materials as per Annexure H. This table should not contain any price

information. 5. Technical Offer with Specifications as given in Annexure A, complete with all the

columns filled in.

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6. Terms and Conditions Compliance 7. Warranty and AMC details (for all relevant schedules). This should not contain

any price information. 8. Delivery and Implementation schedule. 9. Technical Documentation (Product Brochures, leaflets, manuals etc.). An index of

technical documentation submitted with the offer must be enclosed. 10. Tender Specific Manufacturer’s Authorization Form as per Annexure G. 11. Details of past installation, as per Annexure E 12. Details of support centers, as per Annexure F 13. Deviation statement as per Annexure I 14. Valid Bank Draft for EMD Rs. 100000/-. 15. Bidder’s Financial Details (audited balance sheets etc.) and other supporting

documents, as asked in the tender document. 16. SLA Document 17. Tender Document Fees Rs. 5000/-

16. Format for Commercial Offer The Commercial offer must not contradict the technical offer in any way. The suggested format for submission of Commercial offer is as follows:

1. Index 2. Covering letter 3. Commercial Version of Bill of Materials and Price Schedule (as per Annexure H).

This must contain all price information, including AMC details. This commercial offer should strictly adhere to our format and offers which are not in that format may be liable for rejection.

4. A statement that the vendor complies with Payment schedule given in the tender. 17. Erasures or Alterations The Offers containing erasures or alterations may not be considered. There should be no handwritten material, corrections or alterations in the offer. Technical details must be completely filled in. Correct technical information of the product being offered must be filled in. Filling up of the information using terms such as “OK”, “accepted”, “noted”, “as given in brochure/manual” will not be acceptable. The Bank may treat such Offers as not adhering to the tender guidelines and hence unacceptable. 18. Locations : The new hardware will be installed in Data Centre at Head Office, Akola at the addresses given below. Data Center – new hardware to be installed. Functional support & AMC

The Akola Janata Commercial Co-op. Bank Ltd., “Janvaibhav”, Old Cotton Market,

Akola, Maharashtra. Akola- 444001 ( M.S.)

DR Site – for AMC The Akola Janata Commercial Co-op. Bank Ltd., Gadhi Bagh,

Nagpur, Maharashtra.

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19. Short-listing of Vendors The Bank will prepare a short-list of technically qualifying vendors and the commercial offers of only short listed vendors will be opened. 20. Costs 20.1 The offer must be in fixed price basis in Indian Rupees only, including the following: For Schedule I of Annexure A

1. Basic Cost of the items. 2. GST 3. Installation charges, if any. 4. 24x7 Hours CTR on all items. 5. Minimum of three year comprehensive on-site warranty covering all parts &

labour. This period will start from the date of installation and acceptance of all the goods by The Akola Janata Commercial Co-op. Bank Ltd.

6. Transportation and Forwarding charges to the site. 7. Insurance to cover equipment up to delivery of equipment to The Akola Janata

Commercial Co-op. Bank Ltd at site. 8. Cost of resident engineer for 1 year. 9. All costs should be given in Figures and Words.

For other Schedules – Charges to be quoted in two types : Comprehensive & Non-Comprehensive 20.2 The offer shall be inclusive of all types of duties and taxes but excluding GST. GST percentage should be clearly mentioned in Commercial Bid. 20.3 No price variation relating to increases in customs duty, excise tax, Currency variation etc. will be permitted. 21. Fixed Price The Commercial Offer shall be on a fixed price basis, inclusive of all taxes, levies and insurance upto delivery at HO. No price increase due to increase in customs duty, excise tax, dollar price variation etc. will be permitted. 22. Negotiation It is absolutely essential for the vendors to quote the lowest price at the time of making the offer in their own interest, Bank reserve the right to enter into any price negotiations. 23. Collection of Tender Document Bank will put the Tender Document on the web site of the Bank. Bidders are required to download the document. However, submission of same should accompany DD of Rs.5,000/‐ towards tender document fees in Technical Bid envelope.

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24. Amendment to RFP Contents At any time prior to the last date for bid-submission, the Bank may, for any reason, whether at its own initiative or in response to clarification(s) requested by a prospective bidder, modify the RFP contents by amendment. Amendment will be notified in writing or by e-mail to all the prospective bidders. Bank reserves the right to scrap the tender at any stage without assigning any reason. 25. Quality Standards The Akola Janata Commercial Co-op. Bank Ltd., is looking for quality products, which are volume, produced and are used by a large number of users in India/Abroad. All products quoted should be accompanied with specific model & part numbers, names and with printed literature describing configuration and functionality. Details of product should be available on their website and vendor should provide the access to the Website to the bank. Any departures from the printed specifications should be clearly identified in a separate Annexure titled ‘Deviations’ which must be supplied by the vendor along with the offer document. The Servers should be Microsoft and Linux certified and should be from an ISO 9002/9001 manufacturing unit.

26. Unacceptable quality of Hardware The vendor should not substitute any internal components or subsystems of any hardware by similar items from different manufacturers, without permission from The Akola Janata Commercial Co-op. Bank Ltd. Terms and Conditions of the Tender 1. Technical Inspection and Performance Evaluation The Akola Janata Commercial Co‐operative Bank Limited, Akola reserves its right to carry out a technical inspection and performance evaluation (bench‐marking) of Hardware and all the equipments installed by short‐listed vendors, either themselves or technical expert in the field. Vendor shall have no say whatsoever in the matter and report shall be binding on the vendor. 2. Payment Terms

(A) For Hardware Upgradation The Akola Janata Commercial Co-op. Bank Ltd will make payment as follows:

30 % of the order value will be paid on delivery of all equipment & Licenses ordered,

at Head office . 50 % of the order value will be paid, on completion of installation/commissioning of

all items ordered and after migration of existing data with applications / interfaces on new hardware.

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Balance 20% will be paid after (a) submission of Performance Bank Guarantee from

scheduled Bank for the amount equivalent to 10% of the purchase order value valid for the entire period of warranty and additional period of 3 months and (b) operationalization and switchover of entire old setup to new setup of CBS environment.

(B) For AMC • Performance Bank Guarantee of 10% for a period of one year will have to be

submitted before making claim of payment • Payment will be done on quarterly basis at the end of quarter after submission of

invoice with GST

3. Delivery and Installation

1.1 The Vendor shall be responsible for delivery and installation of the equipment ordered at HO and for making them fully operational at no additional charge within 30 days from the date of purchase order.

1.2 Appropriate insurance to cover the equipment for the transit period and till the

hardware is accepted by The Akola Janata Commercial Co-op. Bank Ltd at the respective site is to be taken by the vendor.

1.3 The Akola Janata Commercial Co-op. Bank Ltd, may get inspected material through outside independent Agency and/or its nominated consultants after installation of complete equipment. In case of discrepancy in hardware/software supplied, The Akola Janata Commercial Co-op. Bank Ltd may cancel the entire purchase order and return the equipment back to the vendor at vendor’s costs and risks.

4. Reference Checks

Vendors are required to provide a minimum of Two-reference site in Maharashtra. All the details of reference sites requested for in Annexure E should be provided along with the names and contact details of persons who will be available for discussions. The Bank, at its option, will contact these reference sites to obtain information on the solution and implementation.

5. Completeness of Installation The vendor has to install the software and databases in the Servers in co-ordination with bank and CBS Application Software vendor of bank. The installation will be deemed as incomplete if any component of the hardware, software, network devices etc. or is delivered but not installed and/or not operational or not acceptable to The Akola Janata Commercial Co-op. Bank Ltd after acceptance testing/examination. In such an event, the supply & installation shall be deemed as incomplete and it will not be accepted and warranty period will not commence. The entire site will be accepted after

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complete installation of equipment and satisfactory working of the entire equipment for a minimum period of 10 days. 6. Order Cancellation The Akola Janata Commercial Co-op. Bank Ltd reserves its right to cancel the order in the event of one or more of the following situations:

1. Delay in delivery and installation beyond 45 days from the date of respective work order.

2. Discrepancy in hardware noticed at any stage. 3. In such a case EMD deposited shall be forfeited by the Bank.

In addition to the cancellation of purchase order and forfeiture of EMD amount Bank reserves the right to take appropriate action and make good any or all losses incurred during the process from the vendor. 7. Inter-working of Hardware and Software The vendor must integrate hardware and software components supplied by them to make the system integrated and functional. It would be responsibility of vendor to provide integration and functional support for existing system till the system is migrated to new hardware. Vendor will give support to locate the nature of the problem/fault(s) and rectify the same except for the problems in the application software, if any. The vendor will take necessary steps to install all the software components supplied either by bank or by them on the hardware supplied. Moreover, any relevant software patches that are required to be applied to the system software to make it compatible with supplied hardware must be identified and installed from time to time during the warranty and AMC period. 8. Acceptance Tests At the discretion of The Akola Janata Commercial Co-op. Bank Ltd, acceptance test will be conducted by the vendor at the site in the presence of the officials and persons authorized by The Akola Janata Commercial Co-op. Bank Ltd and/or its nominated consultants. The tests would check for trouble-free operation of the complete system for ten consecutive days apart from physical verification and testing. There shall not be any additional charges payable by The Akola Janata Commercial Co-op. Bank Ltd for carrying out this acceptance test. The Akola Janata Commercial Co-op. Bank Ltd will take over the system on successful completion of the above acceptance test. 9. Software Drivers, Manuals & Training The server, all peripheral components will have to be supplied with the software drivers and manuals for the motherboard, display controller, ethernet interface, ROM drives, storage devices, disk controllers etc. for operating system as applicable. Vendor should supply manuals of all the equipments. Vendor should provide comprehensive training along with designs and manuals and Operating process document to the staff of the Bank working in IT Department.

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10. Hardware Warranty The offer must include a minimum three year comprehensive on-site warranty on 24x7 basis CTR from the date of installation and acceptance of the system by The Akola Janata Commercial Co-op. Bank Ltd. The warranty will start only after complete installation and acceptance of equipment’s at Primary Site.

♦ During the warranty period, vendor shall maintain, do installation and reinstallation if required and repair/replace parts at the installed site for all defective components, at no charges to The Akola Janata Commercial Co-op. Bank Ltd.,

♦ Patches and firmware updates for three year for all items. 11. Installation / Reinstallation During the warranty & AMC period Vendor should undertake any installation and/or reinstallation that is required to be done for operating system and/or configuration for the Bill of material supplied without any cost thereof to The Akola Janata Commercial Co-op. Bank Ltd. During the installation Vendor shall install all required software patches and /or firmware upgrades before handing over the system to the Bank. During the warranty period Vendor shall make the firmware upgrade and/or IOS upgrade if required thereof without any cost thereof. 12. Software Warranty & Spare parts All the software supplied will carry following warranties:

♦ Patches and updates for three year for all items. ♦ Vendor will make the spare parts for the systems available for a minimum period

of three years from the time of acceptance of the system and subsequent years if comprehensive AMC is also awarded post warranty period.

13. Penalty for delay For any delay in supply, installation and successful commissioning of the hardware and software The Akola Janata Commercial Co-op. Bank Ltd will charge penalty @ 1% of the order value per week or part thereof, subject to a maximum of 10%. Thereafter Order may be cancelled and other penal measure may be taken like forfeiture of EMD. 14. Penalty for downtime Any equipment other than Servers that is reported to be down on a given date should be either fully repaired or replaced by temporary substitute (of equivalent configuration) within 24 hours. In case of Servers, the downtime should not exceed 6 hours. The reporting will be through a telephonic message or any other mode as The Akola Janata Commercial Co-op. Bank Ltd may decide.

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In case vendor fails to meet the above standards of maintenance, there will be a penalty in rupees per day as specified in the table below, subject to a maximum of 10% of the order value for the Servers affected:

Sr. No.

Item Amount in Rs/day

1 Server, Firewall 5000 2 Core Routers, Switches 3000 3 Other Hardware 1000

15. Hardware Failure If during the warranty period or comprehensive AMC period, any equipment has a hardware failure on four or more occasions in a quarter, it shall be replaced by equivalent new equipment by the vendor at no cost to The Akola Janata Commercial Co-op. Bank Ltd., Akola 16. Indemnity a) Bidder shall indemnify, protect and save the Bank and hold the Bank harmless from and against all claims, losses, costs, damages, expenses, action suits and other proceedings, (including reasonable attorney fees), relating to or resulting directly or indirectly from (i) an act or omission of the Bidder , its employees, its agents, or employees of the consortium in the performance of the services provided by this contract, (ii) breach of any of the terms of this RFP or breach of any representation or warranty by the Bidder , (iii) use of the deliverables and or services provided by the Bidder , (iv) infringement of any patent, trademarks, copyrights etc. or such other statutory infringements in respect of all components provided to fulfill the scope of this project. Bidder shall further indemnify the Bank against any loss or damage to the Bank’s premises or property, Bank’s data, loss of life, etc., due to the acts of the Bidder’s employees or representatives. The Bidder shall further indemnify the Bank against any loss or damage arising out of loss of data, claims of infringement of third party copyright, patents, or other intellectual property, and third-party claims on the Bank for malfunctioning of the hardware, software or deliverables at all points of time. It is clarified that the bidder shall in no event enter into a settlement, compromise or make any statement (including failure to take appropriate steps) that may be detrimental to the Bank’s (and/or its customers, users and service providers) rights, interest and reputation. b) Bidder shall be responsible for any loss of data, loss of life, etc, due to acts of Bidder’s representatives, and not just arising out of gross negligence or misconduct, etc, as such liabilities pose significant risk. c) Bidder should take full responsibility for its and its employee’s actions. Further, since the Bank’s data could be integrated/used under Bidder provided software and since the Bidder would be managing the services, the Bidder should be responsible for loss/compromise or damage to Bank’s data.

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d) The bidders should indemnify the Bank (including its employees, directors or representatives) from and against claims, losses, and liabilities arising from: · Non-compliance of the bidder with Laws / Governmental Requirements · IP infringement under any laws including Copyrights Act 1957 & IT Act 2000, IT Act 2008 or any amendments applicable at the time of incidence. · Negligence and misconduct of the Bidder , its employees, and agents · Breach of any terms of RFP, Representation or Warranty · Act or omission in performance of service. · Loss of data due to any of the reasons mentioned above Indemnity would be limited to the damages as awarded by arbitrator / court for direct claim and shall exclude indirect, consequential and incidental damages provided that the claims against users and service providers of the Bank and also claim by and against customers would be considered as “direct” claim. e) In the event that the Bank is called as a defendant for IPR infringement of patent, trademark or industrial design rights arising from use of any of the components of the supplied solution, the Bidder on its own expense, will undertake to defend the Bank and shall also settle all/any claims arising out of it. f) It will be the Bidder’s responsibility to rapidly do away with such third-party claims. The Bidder will also pay any compensation arising from the infringement claims and the Bank will in no manner be responsible for such payments. In addition, the Bidder will bear all the related expenses and legal fees. g) On its part, the Bank will relay to the Bidder any such claims and offer assistance within reasonable limits to rid the claim. h) The Bidder must undertake to indemnify that all the Software delivered is free of defects. If at some stage it is discovered that the components do not meet these criteria, the Bank has the right to cancel the order and the Bidder will have to refund the total amount received from the Bank along with the interest and separate penalties. All the software must be licensed and original. 17. Guarantees Vendor should guarantee that the systems delivered to The Akola Janata Commercial Co-op. Bank Ltd. are brand new, including all components. In the case of software, the vendor should guarantee that the software supplied to The Akola Janata Commercial Co-op. Bank Ltd is licensed and a legal document has to be submitted in this regard. All hardware and software must be supplied with their original and complete printed documentation. 18. Confidentiality “Confidential Information” means any and all information that is or has been received by the Bidder (“Receiving Party”) from the Bank (“Disclosing Party”) and that: (a)relates to the Disclosing Party; and

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(b)is designated by the Disclosing Party as being confidential or is disclosed in circumstances where the Receiving Party would reasonably understand that the disclosed information would be confidential or (c) is prepared or performed by or on behalf of the Disclosing Party by its employees, officers, directors, agents, representatives or consultants. (d)Without limiting the generality of the foregoing, Confidential Information shall mean and include any information, data, analysis, compilations, notes, extracts, materials, reports, drawings, designs, specifications, graphs, layouts, plans, charts, studies, memoranda or other documents, or materials relating to the licensed software, the modules, the program documentation, the source codes, the object codes and all enhancements and updates, services, systems processes, ideas, concepts, formulas, methods, know how, trade secrets, designs, research, inventions, techniques, processes, algorithms, schematics, testing procedures, software design and architecture, computer code, internal documentation, design and function specifications, product requirements, problem reports, analysis and performance information, business affairs, projects, technology, finances (including revenue projections, cost summaries, pricing formula), clientele, markets, marketing and sales programs, client and customer data, appraisal mechanisms, planning processes etc. or any existing or future plans, forecasts or strategies in respect thereof. (e) “Confidential Materials” shall mean all tangible materials containing Confidential Information, including, without limitation, written or printed documents and computer disks or tapes, whether machine or user readable. (f) Information disclosed pursuant to this clause will be subject to confidentiality for the term of contract plus five years. (g)Nothing contained in this clause shall limit bidder from providing similar services to any third parties or reusing the skills, know how and experience gained by the employees in providing the services contemplated under this clause, provided further that the bidder shall at no point use the Bank’s confidential information or Intellectual property. (h) The Receiving Party shall, at all times regard, preserve, maintain and keep as secret and confidential all Confidential Information and Confidential Materials of the Disclosing Party howsoever obtained and agrees that it shall not, without obtaining the written consent of the Disclosing Party: Disclose, transmit, reproduce or make available any such Confidential Information and materials to any person, firm, Company or any other entity other than its directors, partners, advisers, agents or employees, sub contractors and contractors who need to know the same for the purposes of maintaining and supporting the Software provided as a part of Core Banking Project. The Receiving Party shall be responsible for ensuring that the usage and confidentiality by its directors, partners, advisers, agents or employees, sub contractors and contractors is in accordance with the terms and conditions and requirements of this RFP; or Unless otherwise agreed herein, use any such Confidential Information and materials for its own benefit or the benefit of others or do anything prejudicial to the interests of the Disclosing Party or its customers or their projects. In maintaining confidentiality hereunder the

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Receiving Party on receiving the confidential information and materials agrees and warrants that it shall: (i) Take at least the same degree of care in safeguarding such Confidential Information and materials as it takes for its own confidential information of like importance and such degree of care shall be at least, that which is reasonably calculated to prevent such inadvertent disclosure; (ii) Keep the Confidential Information and Confidential Materials and any copies thereof secure and in such a way so as to prevent unauthorised access by any third party; (iii) Limit access to such Confidential Information and materials to those of its directors, partners, advisers, agents or employees, sub contractors and contractors who are directly involved in the consideration/evaluation of the Confidential Information and bind each of its directors, partners, advisers, agents or employees, sub contractors and contractors so involved to protect the Confidential Information and materials in the manner prescribed in this document; and (iv) Upon discovery of any unauthorised disclosure or suspected unauthorised disclosure of Confidential Information, promptly inform the Disclosing Party of such disclosure in writing and immediately return to the Disclosing Party all such Information and materials, in whatsoever form, including any and all copies thereof. The restrictions in the preceding clause shall not apply to: Any disclosure required by law or by any court of competent jurisdiction, the rules and regulations of any recognised stock exchange or any enquiry or investigation by any governmental, statutory or regulatory body which is lawfully entitled to require any such disclosure provided that, so far as it is lawful and practical to do so prior to such disclosure, the Receiving Party shall promptly notify the Disclosing Party of such requirement with a view to providing the Disclosing Party an opportunity to obtain a protective order or to contest the disclosure or otherwise agree to the timing and content of such disclosure. 19. Work to be done according to the Law

The Contract shall be interpreted in accordance with the laws prevalent in India. Compliance in obtaining approvals/ permissions/ licenses: The Bidder shall promptly and timely obtain all such consents, permissions, approvals, licenses, etc., as may be necessary or required for any of the purposes of this project or for the conduct of their own business under any applicable Law, Government Regulation/Guidelines and shall keep the same valid and in force during the term of the project, and in the event of any failure or omission to do so, shall indemnify, keep indemnified, hold harmless, defend, protect and fully compensate the Bank and its employees/ officers/ staff/ personnel/ representatives/agents from and against all claims or demands of liability and all consequences that may occur or arise for any default or failure on its part to conform or comply with the above and all other statutory obligations arising there from and the Bank will give notice of any such claim or demand of liability within reasonable time to the bidder

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20. Force Majeure Clause: The vendor shall not be liable for forfeiture of its performance security, liquidated damages or termination for default, if and to the extent that its delay in performance or other failure to perform its obligations under the contract is the result of an event of force Majeure. For purposes of this Clause, "Force Majeure" means an event beyond the control of the Vendor and not involving the vendor's fault or negligence and not foreseeable. Such events may include, but are not limited to, Acts of God or of public enemy, acts of Government of India in their sovereign capacity, acts of war, acts of The Akola Janata Commercial Co‐operative Bank Limited, Akola in fires, floods and freight embargoes. If a Force Majeure situation arises, the Vendor shall promptly notify The Akola Janata Commercial Co‐operative Bank Limited, Akola in writing of such conditions and the cause thereof within twenty calendar days. Unless otherwise directed by The Akola Janata Commercial Co‐operative Bank Limited, Akola in writing, the Vendor shall continue to perform it’s obligations under the Contract as far as it is reasonably practical, and shall seek all reasonable alternative means for performance not prevented by the Force Majeure event. In such a case, the time for performance shall be extended by a period(s) not less than the duration of such delay. If the duration of delay continues beyond a period of three months, The Akola Janata Commercial Co‐operative Bank Limited, Akola and the vendor shall hold consultations with each other in an endeavor to find a solution to the problem. 21. Breach of Contract: If the vendor commit a breach of any terms and conditions of the contract then The Akola Janata Commercial Co-op. Bank Ltd shall have option to terminate the contract by giving 15 days prior written notice to the vendor and in that event the The Akola Janata Commercial Co-op. Bank Ltd will be entitled to complete the remaining work at the risks and cost of the vednor and the vendor will be liable to make good the losses that the The Akola Janata Commercial Co-op. Bank Ltd may suffer / will be incurred on that account. And if during the notice period the breach is remedied by the vendor to the satisfaction of The Akola Janata Commercial Co-op. Bank Ltd or condoned by the The Akola Janata Commercial Co-op. Bank Ltd the contract shall remain in force. 23. Assignment of Contract The Contract or any part thereof shall not be assigned or sublet without permission of the The Akola Janata Commercial Co-op. Bank Ltd.

24. Resolution of Dispute a) It will be the Bank’s endeavor to resolve amicably any disputes or differences that may arise between the Bank and the Bidder from misconstruing the meaning and operation of the RFP and the breach that may result. In case this attempt fails, arbitration process will be followed as per Indian Laws and the resulting award will be binding for all concerned. b) All questions, disputes or differences arising under and out of, or in connection with the contract or carrying out of the work whether during the progress of the work or after the completion and whether before or after the determination, abandonment or breach of the contract shall be referred to arbitration by a sole Arbitrator: acceptable to both parties OR the number of arbitrators shall be three, with each side to the dispute being entitled to appoint one arbitrator. The two arbitrators appointed by the parties shall appoint a third arbitrator who

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shall act as the chairman of the proceedings. The award of the Arbitrator shall be final and binding on both the parties. The Arbitration and Reconciliation Act 1996 or any statutory modification thereof shall apply to the arbitration proceedings and the venue of the arbitration shall be Akola. c) The Bidder shall continue work under the Contract during the arbitration proceedings unless otherwise directed in writing by the Bank or unless the matter is such that the work cannot possibly be continued until the decision of the Arbitrator or the umpire, as the case may be, is obtained. d) The venue of the Arbitration shall be in Akola only.

25.Governing Law & Jurisdiction

All disputes under the Jurisdiction will be of the Courts in AKOLA, Maharashtra only.

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ANNEXURE A : Schedules of Requirement of Items with Technical Specifications SCHEDULE I - Data Centre Hardware Upgrade : New Requirement

S.No. Item Short Name

Qnt Detailed Specifications Make / Model / Warranty

1. Three Node HCI Cluster

3 Processor details: Processor Quantity : 2 Processor : Intel Xeon Gold 6226R 16 Cores Per Processor: Total 32 Cores Processor Clock Speed:2.9 GHz Processor Cache Memory: 22 MB L3 Memory Details: Memory Type: DDR-4 Memory Size: 512 GB Memory Speed: 2933MHz HDD: SSD 1.92TB : Quantity-12 Ethernet: 2 x 10 Gigabit Ethernet Cards (total 4 ports) Operating System Support : Microsoft Windows Server Data Center edition: 96 Cores with XXX CALS OR Microsoft Windows Standard edition: Required quantity for 25 Virtual Machines with XXX CALS For Virtual Environment : Hypervisor Highest edition 6 socket for 3 Subscription license for 3 HCI nodes, VM Management console license if required on non HCI node, Any standard hypervisor except Microsoft Hyper-V, Required dependent hardware and software items/licenses required for HCI Other Features : HCI vendor to mention total usable core excluding HCI software consumption and one node failure, HCI vendor to mention total usable capacity without deduplication and Compression and Node failure, HCI vendor to mention total usable memory after HCI consumption and one node failure Single Management Console for Hardware, HCI Software, Virtualization and Microsegmentation

HP / Dell-EMC / IBM / Nutanix with three year comprehensive onsite warranty 24x7 support

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2. Hypervisor 1 Hypervisor Standard edition for 6 socket for 3 Year Subscription license for 3 HCI nodes VM Management console license if required on non HCI node

VMWare / Nutanix/ Dell-EMC with three year comprehensive onsite warranty 24x7 support

3. Backup Server

1 Rack Server Processor details: Processor Quantity : 1 Processor : Intel Xeon 4210R 10 Cores Per Processor: Total 10 Processor Clock Speed:2.4GHz Processor Cache Memory: 13.75 MB L3 Memory Details: Memory Type: DDR-4 Memory Size: 64 GB expandable up to 256 GB Memory Speed: 2400 MHz HD : Two 1.2TB+ 10k rpm HDD with (Used for OS in mirroring ) Seven 8TB+ NL SAS 7.2k+ rpm HDD (Used for backup data in RAID 5/6 with hot-spare) Redundant Power Supply Two 10 Gigabit Ethernet Cards (total 2 ports) OS Support - Microsoft Windows Standard Edition 64 bit

HP/Dell-EMC/IBM with three year comprehensive onsite warranty 24x7 support

4. Backup Tape 1 Drive: LTO 8 Number of drives: Single – One host backup once Number of cartridges: 24 Data and 1 cleaning

HP/Dell-EMC/IBM with three year comprehensive onsite warranty 24x7 support

5. Backup Software

1 Software required to manage online RDBMS backup and restore Supporting within HCI as well as standalone nodes Supporting Replication to LAN/WAN nodes. License option (for all 25 VM / All HCI hosts) Option 1: Perpetual Mode Option 2: Annual subscription Mode

Veeam/Actifio/Veritas/Arcserve/Symantec with three year comprehensive onsite warranty 24x7 support

6. Domain Controller

1 Rack Server Dual Processor Box Processor details: Processor Quantity : 1 Processor : Intel Xeon Silver 4210R

HP / Dell-EMC / IBM with three year comprehensive onsite warranty

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10 Cores Per Processor: Total 10 Processor Clock Speed:2.4 GHz Processor Cache Memory: 13.75 MB L3 Memory Details: Memory Type: DDR-4 Memory Size: 32 GB expandable up to 256 GB Memory Speed: 2400 MHz Hard Disk : Two 1.2TB+ 10k rpm HDD with raid controller Redundant Power Supply Two 10 Gigabit Ethernet Cards (total 2 ports) OS Support - Microsoft Windows Standard Edition 64 bit

24x7 support

7. DMZ Server 1 Rack Server Processor details: Processor Quantity : 2 Processor : Intel Xeon Silver 4210R 10 Cores Per Processor: Total 20 Processor Clock Speed:2.4GHz Processor Cache Memory: 13.75 MB L3 Memory Details: Memory Type: DDR-4 Memory Size: 128 GB expandable up to 256 GB Memory Speed: 2400 MHz HD : Two 1.2TB+ 10k rpm HDD with (Used for OS in mirroring ) Redundant Power Supply Two 10 Gigabit Ethernet Cards (total 2 ports) OS Support - Microsoft Windows Standard Edition 64 bit

HP / Dell-EMC / IBM with three year comprehensive onsite warranty 24x7 support

8. Microsoft DC 1 Microsoft Windows Server Data Center Edition 64 Bit suitable for HCI nodes

Microsoft

9. Microsoft Standard

3 Microsoft Windows Server Standard Edition 64 Bit with 32 bit support

Microsoft

10. Windows CAL

425 Microsoft Windows Server User CAL compliant to the above two

Microsoft

11. Router 2 Cisco ISR 4331 (3GE,2NIM,1SM,4G FLASH,4G DRAM,IPB), SNTC-8X5XNBD Cisco ISR 4331 (3GE,2NIM,1SM,4G FLASH,4G, AppX License for Cisco ISR 4330 Series, IP Base License for Cisco ISR 4330 Series, 2-Port Serial WAN Interface card, 1-Port Serial WAN Interface card, AC Power Supply for Cisco ISR 4330,

Cisco or equivalent in Juniper with three year comprehensive onsite warranty 24x7 support

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AC Power Cord (India), ISRWAAS 750 conns RTU for ISR4300, SWSS UPGRADES ISRWAAS 750 conns RT, VWAAS 1300 conns RTU for UCS-E on single ISR only, SWSS UPGRADES VWAAS 1300 conns RTU, 4G Flash Memory for Cisco ISR 4300 (Soldered on motherboard), 4G DRAM (1 x 4G) for Cisco ISR 4300, Removable faceplate for SM slot on Cisco 2900,3900,4400 ISR, Cisco ISR 4300 Series IOS XE Universal, Router should support to three WAN ports

12. Firewall 2 18 x GE RJ45 ports (including 1 x MGMT port, 1 X HA port, 16 x switch ports), 16 x GE SFP slots, SPU NP6 and CP9 hardware accelerated, 3 year Unified (UTM) Protection (24x7 Application Control, IPS, AV, Web Filtering and Antispam, Sandbox Cloud)

Fortigate 400E or equivalent in Checkmate / Sophos with three year comprehensive onsite warranty 24x7 support

13. L3 Switch 2 Cisco Nexus 3172TQ-32T 32 RJ-45 1/10GBASE-T ports; Duplex: 100BASE-TX/1000BASE-TX/ 10GBASE-TX: Full Only 8 fixed 1000/10000 SFP+ ports 2 fixed QSFP+ 40GbE ports 1 RJ-45 serial console port 1 RJ-45 out-of-band management port 1 USB 2.0

Cisco or equivalent in Juniper with three year comprehensive onsite warranty 24x7 support

14. WAF – Option1

1 Web Application Firewall Onsite Device: 4 GE RJ 45 ports / 4 GE SFP ports Storage: Min. 100GB Throughput: Min 25Mbps Unlimited application license Supporting all available security services

Specify with three year comprehensive onsite warranty 24x7 support

15. WAF – Option2

1 Web Application Firewall Cloud Subscription : Annual subscription involves security services including below listed VAPT – once/twice in year as per audit compliance Risk detection-protection Layer 7 protection through web application firewall DDOS mitigation

Specify with three year comprehensive onsite warranty 24x7 support

16. Rack 1 42 U Rack for mounting of all the above devices 800 mm W x 1000 mm D, front perforated door with locks, rear perforated

WQ/Valrack or equivalent with three year

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split door with locks, openable side panels with locks, castor wheels with brakes, cooling fans 230VAC,90CFM, equipment tray, heavy duty, full depth, PDU vertical 12way(5/15 amp sockets) 2 nos. with 3 meter long cable & 16Amp plug top, cable manager 1u horizontal-metal-4 nos, hardware packet

comprehensive onsite warranty 24x7 support

SCHEDULE II : Data Centre Infrastructure AMC (Existing Setup)

Sn. Item Name Item Description Model Qnty 1 Precision AC Precision AC Unit with Digital Scroll Compressor

Floor Mounted, Bottom discharge Air Cooled Emerson make PeX 120 DS Precision Air condtioners (Actual Sensible Capacity at return air tempareture of 27 deg C DB & 40% RH and Outdoor Ambient Condition @37 Deg C with R-22 Refrigerant Gas) & should work at part load (From 20% to 100%) with Variable Capacity compressor.The Indoor unit shall comprise of Variable capacity Scroll Compressor, Evaporator Fan complete with Backward curved type with EC motor, Evaporator, Microprocessor controllers, Expansion valves, Driers, G4 Filter, Suction and Discharge piping, Internal power and Control wiring, Crankcase heaters, Humidifiers, Heaters, HP/LP Cutouts, Power and Control contacotrs and Other Electrical accessories.The Outdoor Condenser unit shall comprise of Condenser fans & motor, Condenser cooling coil (Copper coil with aluminium fins), Fan speed controller (Variex), Isolater switch.The unit shall be suitable for operation on 415 Volts, 50 Hz, 3 Phase, 4 Wire AC supply. Each unit should be having individual display panel, which shall display date, time, actual & set values, operating conditions, signal faults, collective faults, limiting values and PAC wellness alarm / service alarm to reduce the down time and unit memory shall hold the 400 most recent events with ID number, time and date stamp for each event.

Emerson PeX 120 DS

2

2 Online UPS Emerson Super400D 20kVA True Online UPS system with IGBT Based Rectifier. IGBT based Inverter; 3-phase I/P 1-phase O/P; LCD Display; Isolation Transformer at O/P.MODBUS connectivity Communication board and SNMP Card.

Emerson Super400D

2

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3 FIRE ALARM SYSTEM

Conventional Fire Alarm system.2 Loop card inbuild,200 addressable points,LCD Screen Analogue Addressable Fire Panel .Requires network card.Addressable Surface Manual Call Point.Addressable Wall Sounder.Sounder volume and tone are set at the analogue panel avaoiding the need to access each sounder individually to alter settings.Addressable Input Module.Addressable Photo-Thermal (Dual) Sensor to detect smoke and heat.

RAVEL 1

4 FIRE SUPPRESSION SYSTEM

80 Litres Capacity Seamless Cylinder CCOE Approved, complete with valve assembly.FM-200 Gas (1,1,1,2,3,3,3 Hepta fluro propane) manufactured by Great Lakes, USA.45KG DUPONT. Electric Control Head.Pressure Operated Control Head.Discharge Nozzles are designed to provide the proper flow rate and distribution of FM-200 to total flood a hazard area. Flexible discharge Hose.Manifold Check Valve.Manifold Supervisory Switch for indication of discharge of system.Flexible Actuation Hose.Piping, fittings & supports, etc. Pipe (S) : M.S. Seamless To ASTM A-106, SCH. 40 : 180 deg. / 360 deg.Gas Release Module with battery charger.Manual Release Switch.Manual Abort Switch.Discharge Sign Boards.Caution Plates.Erection, Welding for the Gas pipes Testing & Commissioning Charges for above mention Item.

SuperFire 1

5 SURVEILLANCE SYSTEM (CCTV)

FIXED DOME CAMERA - SITC of High Resolution Varifocal Dome Camera, 530TV lines, Built-in 3.6x (2.8 ~ 10mm) varifocal lens2. DVR - 8ch DVR, H.264, 100 (PAL)ips recording rate, SITC of LCD Colour Monitor 21" , Power supply for cameras-230V AC/24V AC-DC, 2A, (as per camera requirement) .

HIKVISION 8

6 ACCESS CONTROL SYSTEM

SITC of Biometric cum card cum code access control system, SITC of proximity Cards, SITC of Electromagnetic Lock (600 Lbs) suitable for Single Door with door position sensor & necessary accessories. ACS management system semlessly interface with BMS system

ESSL 3

7 WATER LEAK DETECTION SYSTEM

SITC of Water Leak Cable with end Connections ( WD-CS), SITC of 2 Zone Water Leak Detection Panel , SITC of Buzzer for Water Leak Indication

SONTEY 1

8 RODENT REPELLENT SYSTEM

RODENT REPELLER SYSTEM SYSTEM FOR DATA CENTRE,SITC of Main Rodent Controller suitable to connect 12 Satelites @300sft at room area and 150 at ceiling and floor area. MASER-VHFO, SITC of Satellite Stations / Transducers covering, SITC of PVC - 20 mm Medium Grade Conduits with following Cables,fittings ISI Marked.

MASER 1

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9 VESDA/ ASPIRATION SYSTEM

VESDA laser focus 250,Coverage up to 250 m2 (2500 sq. ft.),Single pipe inlet, Maximum pipe lengths:1 x 25 m (80 ft) (Max. 12 holes),2 x 15 m (50 ft) per branch (Max. 6 holes per branch),Sensitivity Range-0.025 to 20% obs /m (0.008 to 6.4% obs/ ft),Ultrasonic Airflow Sensing, Laser-Based Absolute Smoke Detection, Dual Stage Air Filtration, Instant Recognition Display, Event log – up to 18000 events ,Multiple Event Logging in separate logs, UL 268 listed, FM approved, LPCB approved, VdS approved, CCCf approved,Power Supply Unit,S.I.T.C of Capillary Tube with accessories.

XTRALIS 1

10 BUILDING MANAGEMENT SYSTEM

Integrated Intelligent building management server software having capacity to accommodate 250 points(hard& software) and 6 readers license with graphics user interface comprising of the following modules. Integrator for Precision AC Units on MODBUS RTU protocol. Integration Software for UPS on MODBUS RTU protocol. RS232 485/422 converter. Integration with Access Control. VESDA system status. Fire alarm each zone alarm status. Water leak detection each Zone.FM200 Gas Release Status

HONEYWELL 1

11 TVSS Emerson Make Transient Voltage Surge Suppressor 25kA

EMERSON 2

12 STATIC SWITCH

Emerson Make Static Transfer Switch EMERSON 1

SCHEDULE III : RTGS / NEFT System AMC (Description of Setup)

Sn. Item Item Description Model Qnty 1 NEFT/RTGS

MAIN SERVER

IBM Rack Server: IBM System X3650M4, Intel ® Xeon ®, CPU E5-2637 3.00GHZ/32GB RAM/2*1.2TB HDD/Windows Server 2008 R2 Enterprises Edition

IBM-MT/7915

1

2 NEFT/RTGS STANDBY SERVER

IBM Rack Server: IBM System X3650M4, Intel ® Xeon ®, CPU E5-2637 3.00GHZ/32GB RAM/2*1.2TB HDD/Windows Server 2008 R2 Enterprises Edition

IBM-MT/7915

1

SCHEDULE IV : Disaster Recovery Site AMC (Existing items)

Sn Item Item Description Model Qnty 1 DATABASE

SERVER Rack Server: Intel Xeon E5 (2.2GHz/4-core/10MB/80W, DDR3-1066, HT)/32 GB RAM/2 x Socket for processor installation/ Ethernet 1Gb 4-port Adapter/Smart Array /8-SFF/SATA DVD ROM/ 6*600GB 6G SAS 15k RPM HDD/ 460W Hot Plug Power/Raid-5/MS-SQL-2012 Ent. Edition/OS-MS-2012 Std

HP 1

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2 APPLICATION SERVER

HP Rack Server: Intel Xeon E5 (2.2GHz/4-core/10MB/80W, DDR3-1066, HT)/32 GB RAM/2 x Socket for processor installation/ Ethernet 1Gb 4-port Adapter/Smart Array /8-SFF/SATA DVD ROM/3*300GB 6G SAS 10K 2.5in HDD/ 460W Hot Plug Power/Raid-5/MS-OS-2012 Std. Edition

HP 2

3 NEFT/RTGS BACKUP SERVER

IBM Rack Server: IBM System X3650M4, Intel ® Xeon ®, CPU E5-2637 3.00GHZ/32GB RAM/2*1.2TB HDD/Windows Server 2008 R2 Enterprises Edition

IBM-MT/7915 1

4 Core Router Cisco 2911 Router with 3 GE 4 EHWIC 2 DSP 1 SM 256MB CF 512MB DRAM IPB with HWIC-2T and console cable and power supply

Cisco 1

5 Switch Cisco 10/100/1000 Gigabit Ethernet Switch 8 Port

Cisco 1

6 Firewall Fortinet for 100 Users, 14 x GE RJ45 Switch Ports, 2 x USB Ports, 2 x GE RJ45 WAN Ports with perpetual features like firewall, SSL & IPSEC VPN, Server load balancing, High availability, WAN acceleration, Traffic Shaping, Dynamic routing protocol support, Multi Link/WAN failover/load balancing support, 3G Support and subscription based IPS, Antivirus, URL Filtering, Spam Filtering, DLP, Firmware updates, online support including Three Year Subscription

Fortigate D-90 1

7 KVM Switch Dlink KVM Rack mount Switch 8 Port with accessories for connecting to DR hardware

DLINK 1

8 RPS 3 9 L2Switch28 Cisco 10/100/1000 Gigabit Ethernet Switch 28

Port Cisco 1

10 ENVIRONMENT MONITORING SYSTEM

Emerson EMERSON 1

11 NETWORK POWER SWITCH

Emerson EMERSON 1

12 ONLINE UPS with Batteries

6 KVA Online EMERSON+EXIDE 2

SCHEDULE V : Other Hardware at Data Center AMC (Existing hardware)

Sn Item Item Description Model Qnt

1 Internet Banking Server

HP DL 360 GEN 9 Intel XEON Server, E5 Octa Core Processor, 16GB Ram, 300GB*2,SAS 2.5 hot plug HDD with mirroring , Optical Drive, Redundant Power supply.

HP 1

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2 Stand by Internet Banking Server

HP DL 20 GEN 9 Intel Quad Core Processor, 16GB Ram, 1TB*2 sata, 3.5 hot plug HDD with mirroring , Optical Drive, Reddundant Power supply. HP 1

3 CBS Test Server

HPE DL160 Gen 9 E52620, 16GB DDR4-2400 Memory,8SFF Hot plug drive,600GB SAS HDD,Hot swap 2*HP900W power module.

HP 1

4 AML Database server 1

HPE DL160 Gen 9 E52620, 16GB DDR4-2400 Memory,8SFF Hot plug drive,600GB SAS HDD,Hot swap 2*HP900W power module.

HP 1

5 CBS Base version Server

HPE DL160 Gen 9 E52620, 16GB DDR4-2400 Memory,8SFF Hot plug drive,600GB SAS HDD,Hot swap 2*HP900W power module.

HP 1

6 CKYC server

HPE DL160 Gen 9 E52620, 16GB DDR4-2400 Memory,8SFF Hot plug drive,600GB SAS HDD,Hot swap 2*HP900W power module.

HP 1

8 Firewall Cyberroam CR25iNG Cyberroam 2

ANNEXURE – B Scope of Work Hardware Upradation / Migration – SCHEDULE I of ANNEXURE A The successful bidder will Supply, Install, Configure and Commission the Hardware and System software & Networking Equipment at Banks Data Center at Akola as per requirement of bank. The scope of work will broadly cover the following: • Present setup being running and this being migration to new hardware/HCI

technology, vendor will have to take utmost care in undertaking the process of migration and ensuring no downtime. Currently bank is running on CBS application along with delivery channels of internet banking, ATM, mobile banking, NACH, RTGS, NEFT, CTS etc.

• The existing data, application, interfaces are to be migrated to be new HCI technology hardware from existing hardware.

• All the hardware for DC Site and is to be accommodated in respective 42U rack. • Preparation of network plan and finalizing the routing protocols. • Installation of Routers at DC, and establishing connectivity with existing routers at

branches. • Vendor supplying the hardware should ensure that the hardware is compatible with

given operating systems and MS SQL 2012 database and other required softwares. • The bidder shall provide specifications with necessary power and cabling/wiring

requirements for each piece of equipment offered. • The offer submitted by the bidder shall cover Supply, Installation, configuration,

Reconfiguration, Training, Operationalization and maintenance of hardware for a comprehensive warranty period of three years of Hardware. After the expiry of the three-year warranty period, the vendor will undertake to provide AMC of Hardware and system software for a further period of two years at the rate quoted in the tender subject to issuance of separate purchase order from bank before expiry of warranty period.

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• Supply Installation, Configuration & Reconfiguration of Servers, Operating System, Databases and Network Equipments at Data Center in Akola.

• Installation, Reinstallation, Configuration and/or reconfiguration of Microsoft Windows Operating System Editions, HCI for 3 years.

• Installation, Reinstallation, Configuration and/or reconfiguration of Windows Operating Systems editions and domain controller and additional domain controller and maintenance and support for 3 years.

• Establish Connectivity between the application and the database servers. • Creation of Volume Groups on storages as per CBS Vendors / consultant

specifications and addition of volume group and/or space during the period of warranty.

• Installation of Core Routers and routing protocols, Access List, QOS etc. • Installation and configuration of Core Switches, Firewalls and configuring security

matrix & rules as required by the Bank. • Configuration of Router / Switch for load sharing between connectivity technologies,

like MPLS, ISDN, RF, etc. • Configuration of Router / Switch for auto fallback between connectivity technologies

like MPLS, ISDN or RF • Automatic Routing of Traffic to DR in case of DR testing or when DR made

operational due to failure of DC. • Enablement of network and data security parameter • Supplying of the Network Plan, diagram and documentation • Post implementation health check / assessment. • Documentation of the activity performed. • Confirmation for completion of activity. • To integrate with the Leased line links or any other mode of connectivity as may be

available at Data Center, DR site and Branches. • To install and configure firewall in HA mode at Data Center. • To integrate the firewall with internal network and configuration thereof. • Any drivers/driver software required for smooth commissioning should be installed. • The bidder shall provide and install all upgrades of all the supplied software like OS /

network IOS whenever required. The bank can seek any bug fix, customization of software at no extra cost during the Warranty of Software.

• DMZ configuration for internet banking with SSL deployment. • All the services meant for new products are also to be offered for the products under

AMC. If it is comprehensive AMC, replacement is to be given. If it is non-comprehensive spare would be ordered separately by bank and services are to be given by vendor.

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Annexure C - Tender Offer Cover Letter Date: ____________________________________2020 Tender Reference No.: ________________________________________ To: Chief Executive Officer, The Akola Janata Commercial Co-op. Bank Ltd Having examined the tender documents including all annexure the receipt of which is hereby duly acknowledged, we, the undersigned, offer to supply, deliver, install and support all the items mentioned in tender (under warranty or AMC) in conformity with the said tender document in accordance with the Schedule of Prices attached in the commercial offer and made part of this tender. If our tender offer is accepted, we undertake to commence delivery within___________ (Number) days and to complete delivery, installation and commissioning of all the equipment as specified in the Contract within _______________ (Number) days calculated from the date of receipt of your Notification of Award/Letter of Intent. We agree to abide by this tender offer till 90 days from the closing date of tender and our offer shall remain binding upon us and may be accepted by the Bank any time before the expiration of that period. Until a formal contract is prepared and executed, this tender offer, together with the Bank’s written acceptance thereof and the Bank’s notification of award, shall constitute a binding contract between us. We understand that the Bank is not bound to accept the lowest or any offer the Bank may receive. Dated this ______ day of _________________2020 Signature: ______________________________________ Designation :) ________________________________ Authorized to sign the tender

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Annexure D – Vendor’s Details Details filled in this form must be accompanied by sufficient documentary evidence, in order to verify the correctness of the information. Sr. No Item Details

1 Name of Company

2 Mailing Address

3 Telephone and Fax numbers

4 Constitution of the Company

5

Name and designation of the person authorized to make commitments to the “The Akola Janata Commercial Co-operative Bank Ltd.”

6 Email Address

7 Year of commencement of Business

8

Turn over of the company (not of group) for the year 2017-2018 2018-2019 2019-2020

9

Profit of the company (not of group) for the year 2017-2018 2018-2019 2019-2020

10 GST Number

11 PAN

12 Whether direct manufacturer or authorised dealers

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Annexure E - Details of Track Record (Past Installations) Name of the Vendor ___________________________________________

Name of the Client Details of the installation

Contact person

• Name • Tel. No. • Fax No. • Address

Date: _________ Place: ________ Signature of the Vendor Annexure F - Details of Service Centers

Sr. No

Place

Own or Franchise Postal Address Contact

numbers

Service Facilities available (Describe

)

Number of service

engineers

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Annexure G – Manufacturer’s Authorization Form (MAF) No. ___________ dated______________ TO Chief Executive Officer, The Akola Janata Commercial Co-op. Bank Limited., Akola Dear Sir, Tender Reference No._____________________ We ____________________________________________who are established and reputable manufactures of ___________________________ do hereby authorize M/s _________________________________ (Name and address of Agent/Dealer) to offer their quotation, negotiate and conclude the contract with you against the above invitation for tender offer. We hereby extend our full guarantee and warranty as per terms and conditions of the tender and the contract for the equipment and services offered against this invitation for tender offer by the above firm. Yours faithfully, (Name) For and on behalf of M/s____________________ (Name of manufactures) Note: This letter of authority should be on the letterhead of the manufacturing concern and should be signed by a competent person of the manufacturer.

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Annexure H - Bill of Materials (To be submitted as per this format only) • This bill of material must be attached in Technical Offer as well as commercial offer.

The format will be identical for both technical and commercial versions, except that the technical version will not contain any price information. Technical offers without the bill of material are liable for rejection.

• The vendor must take care in filling price information in the commercial version, to ensure that there are no typographical or arithmetic errors. All fields must be filled up correctly.

• In case of any discrepancy between unit price and total price of an item, the unit price will prevail. Similarly, in case of error in the sum of various items, the correct sum will be calculated by the addition of total prices of each item. PRICE SCHEDULE I – of Annexure A : Data Centre Hardware Upgrade

Sr. No.

Item Short Name ( Specify Make & Model )

Qty (a)

Per Unit Cost in INR (b)

Total Cost in

INR (C)

GST in % (d)

1. Three Node HCI Cluster 3

2. Hypervisor 1

3. Backup Server 1

4. Backup Tape 1

5. Backup Software 1

6. Domain Controller 1 7. DMZ Server 1

8. Microsoft DC 1 9. Microsoft Standard 3 10. Windows CAL 425

11. Router 2

12. Firewall 2

13. L3 Switch 2 14. WAF – Option1 1

15. WAF – Option2 1 16. Rack 1

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PRICE SCHEDULE II – Annexure A : Data Centre Infrastructure AMC

Sr. No.

Item Short Name

(a)

Comprehensive AMC Cost in

INR (b)

Non-Comprehensive

Cost in INR (c)

Taxes in % (d)

1 Data Centre Infrastructure AMC

PRICE SCHEDULE III – Annexure A : RTGS / NEFT System AMC

Sr. No.

Item Short Name

(a)

Comprehensive AMC Cost in

INR (b)

Non-Comprehensive

Cost in INR (c)

Taxes in % (d)

1 RTGS / NEFT System AMC

PRICE SCHEDULE IV – Annexure A : Disaster Recovery Site AMC

Sr. No.

Item Short Name

(a)

Comprehensive AMC Cost in

INR (b)

Non-Comprehensive

Cost in INR (c)

Taxes in % (d)

1 Disaster Recovery Site AMC

PRICE SCHEDULE V – Annexure A : Other Hardware at Data Center AMC

Sr. No.

Item Short Name

(a)

Comprehensive AMC Cost in

INR (b)

Non-Comprehensive

Cost in INR (c)

Taxes in % (d)

1 Other Hardware at Data Center AMC

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PRICE SCHEDULE VI – Annexure A : Functional Support (Till migration takes place on new setup) for existing hardware & systems

Sr. No.

Item Short Name

(a)

Per Month Charges in

INR (b)

Taxes in % (d)

1 Functional Support

PRICE SCHEDULE VII – Annexure A : Engineer Services (Resident engineer at our DC premises Akola)

Sr. No.

Item Short Name

(a)

For one year in INR (b)

Taxes in % (d)

1 Engineer Services

PRICE SCHEDULE VIII – Annexure A : AMC of Schedule I (Items purchased under Schedule I)

Sr. No.

Item Short Name

(a)

Comprehensive AMC - % of

Invoice Value (b)

Non-Comprehensive

AMC - % of InvoiceValue

(c)

Taxes in % (d)

1 AMC of Schedule I after expiry of three years of warranty

Signature of Bidder:_____________

Place: Name: Date: Business Address:

Note: Bidders should strictly quote in the format and for periods as mentioned above. No counter condition/assumption in response to commercial bid will be accepted. Bank has a right to reject such bid.

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ANNEXURE I : DEVIATION STATEMENT Sn. Document

Page No. Condition Deviation

• Bidder understands that bank has right to accept or reject any deviation by bidder in

terms & conditions or product specifications.

Signature of Bidder:_____________

Place: Name: Date: Business Address:

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General Instructions to vendors: Non-transferable Tender This tender document is not transferable. Only the vendor, who has purchased this tender, is entitled to quote. Soft Copy of Tender document On vendor’s request, The Akola Janata Commercial Co-op. Bank Ltd., Akola will make available a soft copy of the tender document, in Microsoft Word document format. No Commitment to Accept Lowest or Any Tender The Akola Janata Commercial Co-op. Bank Ltd shall be under no obligation to accept the lowest or any other offer received in response to this tender notice and shall be entitled to reject any or all offers including those received late or incomplete offers without assigning any reason whatsoever. The Akola Janata Commercial Co-op. Bank Ltd reserves the right to make any changes in the terms and conditions of purchase. The Akola Janata Commercial Co-op. Bank Ltd will not be obliged to meet and have discussions with any bidder, and or to listen to any representations. Credentials The Technical offers must contain the credentials of the vendor, which should clearly indicate that the vendor is eligible by all means to participate in the tendering process. The responsibility to prove the eligibility of the vendor to participate in the tendering process is on the vendor itself. Erasures or Alterations The offer should be neatly typed and no hand-written addition/alterations should be there. Such additions/alterations will make the offer ineligible. Technical details must be completely filled up. Correct technical information of the product being offered must be filled in. The Akola Janata Commercial Co-op. Bank Ltd may treat offers not adhering to these guidelines as unacceptable. Location This tender is being floated by the Head Office of The Akola Janata Commercial Co-op. Bank Ltd. The Hardware/Software and other items being procured through this tender shall be installed by the vendor getting the order, at following location of the The Akola Janata Commercial Co-op. Bank Ltd. Bank reserves right to make changes in the locations, if necessary.

1) Data Center at HO 2) AMC at two locations – Data Center and DR Site

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Billing The billing should be done locally for respective locations inclusive of all taxes giving break up thereof. Short-listing of Vendors The Akola Janata Commercial Co-op. Bank Ltd will create a short-list of technically qualifying vendors and the commercial offers of only these vendors will be opened. It is absolutely essential for the vendors to quote the lowest price at the time of making the offer in their own interest. Right to Alter Quantities The Akola Janata Commercial Co-op. Bank Ltd reserves the right to alter the quantities specified in the tenders. The Akola Janata Commercial Co-op. Bank Ltd also reserves the right to delete one or more items from the list of items specified in tender. **************************End of RFP***************************