data, chinese ants and how alibaba became the world’s largest retailer

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Nick Smith [email protected] +612 8907 4400 Data, Chinese ants and how Alibaba became the world’s largest retailer

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Page 1: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

Nick Smith [email protected]

+612 8907 4400

Data, Chinese ants and how Alibaba became the world’s largest retailer

Page 2: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

Generational market shifts in data

©2017 Informatica. Proprietary and Confidential

Explosion of Data Data doubling every 2 years

Data in the Cloud Over 40% of all data in the Cloud by 2020

New Data Types (mobile, social, IoT)

200 billion connected devices by 2020

Business users 325 million business data users and growing

Source: IDC, Baird

Page 3: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

Shifting our gaze East for innovation

©2017 Informatica. Proprietary and Confidential

•  Facebook, Paypal, eBay and Instagram

•  Alibaba, WeChat, Didi Chuxing, Ant Financial

Page 4: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

Alibaba Making business easier anywhere

©2017 Informatica. Proprietary and Confidential

•  Founded 2003

•  eBay had 73% market share*

•  2006 eBay exits China market

•  How?

*Source: Stanford Graduate Business School (2010): Alibaba vs eBay China p.17

Page 5: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

Ant culture

©2017 Informatica. Proprietary and Confidential

Page 6: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

©2017 Informatica. Proprietary and Confidential

eCommerce comparison

Singles Day “11.11” •  $17.73B sold in 24 hours •  $1B in first 5 minutes •  82% via mobile devices •  760M packages via 1.7M couriers

Black Friday •  $5.27B total sales •  $1.2B on mobile •  23% via mobile devices

Photo: Business of Fashion “Singles' Day vs Black Friday: Which is the Bigger Opportunity for Fashion?”

Page 7: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

©2017 Informatica. Proprietary and Confidential

Five core focus areas

User experience

Empowering brands

Digital marketing

Logistics

Financial services

Page 8: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

Executive vision

©2017 Informatica. Proprietary and Confidential

“Data is the blood of the new economy” Daniel Zhang, CEO

“Over the next 30 years, with computing power as the new ‘technology breakthrough’ and data as the new ‘natural resource’, the landscape of retail, financial services, manufacturing and entertainment will be transformed.” Jack Ma, Group Executive Chairman

“Alibaba defines itself as a big data company.” Zhang Jianfeng, CTO

“Alibaba is a data company” Joseph Tsai, Executive Vice Chairman

Page 9: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

©2017 Informatica. Proprietary and Confidential

“eCommerce is just the first phase of Alibaba’s entire strategy… our ultimate strategy is to build the future infrastructure for global commerce.”

Zhang Jiangfeng, CTO

Page 10: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

©2017 Informatica. Proprietary and Confidential

Page 11: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

•  Founded 2011, 1.1B accounts

•  570m use daily – City Service

•  55.2% open it more than 10 times daily

•  639m active via smartphone

•  86.2% users are 18-36

•  83% use platform to purchase online + 300,000 off line stores

WeChat All-in-one app

Page 12: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

Leapfrogging the Leapfrogs

Lunar New Year Red Envelopes •  6 day festival – 20m to 100m subscribers •  20m virtual red envelopes •  Dominating the P2P market over Alibaba

©2017 Informatica. Proprietary and Confidential

Photo: South China Morning Post “Even Grandma is ditching Hongbao for WeChat digital red envelopes”

Page 13: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

•  Founded Sept 2012

•  Valued $35bn

•  August 2016 Uber exits China market, invests instead – 17.7% ownership

•  Apple invested $1B

•  Now 2nd largest global online payment transaction platform

Didi Chuxing More than a journey

Page 14: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

•  “A lot of people think, oh, you’re just a ride sharing company. But, in reality, we are a data company” Jean Liu, CEO Oct 2016

•  Great Tidal Strategy vision to solve traffic problems via DiDi research institute

•  90% accuracy in predicting rides 15 minutes ahead of time

Didi Chuxing More than a journey

Page 15: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

What do these examples show?

1.  Vision, alignment and culture 2.  Solve issues that affect most people 3.  Use data to create new business models and revenue

streams – constant reinvention

©2017 Informatica. Proprietary and Confidential

Page 16: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

Data powers business Process Cycle Times

Improvement

83%

39%

Data Driven Rest

Y/Y Revenue Growth

Reduce Operating Expense

27%

7%

Data Driven Rest

12%

1%

Data Driven Rest Aberdeen Group, ‘The Executive’s Guide to Effective Analytics’

©2017 Informatica. Proprietary and Confidential

Page 17: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

Only 4% of companies are part of the ‘information elite’

•  76% are constrained by lack of skills, culture, technology

Source: “How organisations can unlock value and insight from the information they hold.” PwC report

•  43% "obtain little tangible benefit from their information"

©2017 Informatica. Proprietary and Confidential

Page 18: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

©2016 Informatica. Proprietary and Confidential

Businesses must embrace an outcome focused, data-first culture

Page 19: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

©2017 Informatica. Proprietary and Confidential

Data Powers Business

Internet of Things Hybrid Cloud Analytics

Digital Transformation Customer Centricity Compliance

Finance Retail

Telco

Page 20: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

The new control point

©2017 Informatica. Proprietary and Confidential

Business Applications

Data Stores

DATA IS THE NEW CONTROL POINT

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Page 21: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

©2017 Informatica. Proprietary and Confidential

Capabilities required for data agile organisations

Cloud, On-premise and Hybrid

Traditional data and Big Data

Business users and IT users

Integration with your

applications and

environment

Heterogeneous – support all

major platforms

Enterprise-class reliability

and performance

End-to-end data

management and

governance

Data First Requirements

Page 22: Data, Chinese Ants and how Alibaba Became the World’s Largest Retailer

©2017 Informatica. Proprietary and Confidential

Future-proof your investment with Informatica

Over $2 billion investment exclusively

focused on Data Management

3600+ employees

500+ partners

$1.1 billion revenue

300,000+ developers

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