Data-driven Decisions for Redesigning Care Delivery

<<Insert Presenter’s Name>>

<<Insert Date>>

<<Insert Acknowledgements>>

Instructions for Q & A

Two ways to provide input, share your ideas, and contribute to the webinar:

1.Verbally: Unmute your phone to ask a question or provide feedback to presenter’s questions during the webinar. Please indicate your name and practice, then present your question or comment.

2.Via the Typed Chat: Please type your questions into the chat box and we will respond to them at the conclusion of today’s webinar.

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Who’s Here?

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<<Insert photos of the practice teams on the webinar>>

Repeat slide to include all participating practices.

<<Enter Practice Name>> <<Enter Team Participants>>

Data-driven Decisions for Redesigning Care

Delivery

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<<Insert Presenter’s Name>>

<<Insert Photo of the Presenter>>

Conclusion: You Can’t Manage what You Can’t Measure

• Measurement is the foundation for improvement.

• Make measurement and data collection as efficient as possible.

• Monitor results using a dashboard that all can see.

• Report results and look for best practices.

Questions to Consider when Reviewing Run Charts

• When we will feel good about the care we are delivering? What is our goal?

• What are the data telling us? What do these data say to the staff?– How confident are we that the data accurately reflect care being provided?

– Do we care about this measure? If so, why?

– All over the map? Look at the denominator size.

– Steady increase? What did we do that worked?

– Decrease? What changed?

• What can we do to make it better?– Improved population management

– Improved patient engagement, e.g. self-management support

– Improved follow-up with patients, e.g., care management

• Is the way that we are displaying the data helpful?

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Interactive Webinar• Four sites shared their measures, run

charts, challenges & successes– <<List practice site names>>

• I will provide an overview and then ask the site to share and respond to questions.

• Ready, get set…unmute your lines!

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<<Insert picture of the practice facility of the first presenting practice site.>>

<<Insert Practice Site Name>>

List of Measures for improving CAD care

CAD MeasureData Source (e.g., chart review, registry)

Frequency (e.g., Monthly)

Coach: Have practice list measures, data sources, and frequency of reporting in the table above.

Managing Lipids for our CAD Patients

Coach: Insert run charts that show the value of reviewing multiple measures at the same time. For example, when assessing LDL levels, look at both the % of CAD patients with lipid profiles ordered and % of patients with LDL<100.

Challenges & SuccessesChallenges:• Getting accurate registries• Low number of patients with CAD diagnosis• Expanded to include other diagnosis

Successes• Meeting on a regular basis• Successful chart review to get baseline on 30

patients

Coach: Have practice insert challenges and successes related to using these data for quality improvement.

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Coach: Repeat slides 8-11 for the other practice sites that are presenting.

<<Insert Practice Name>> <<Insert Practice Name>> <<Insert Practice Staff>> <<Insert Practice Staff>>

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Other Challenges & Successes

<< Insert Facility Photo>> << Insert Facility Photo>>

Thank you!

Questions and/or Comments?

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