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DATA-DRIVEN PROGRAM MANAGEMENT Silas Bernardoni, Project Manager Franklin Energy Services, LLC

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Page 1: DATA-DRIVEN PROGRAM MANAGEMENT - MemberClicks · 2018. 8. 21. · DATA-DRIVEN PROGRAM PLANNING. DEVELOP PROGRAM FRAMEWORK ... • American Community Survey (1 year) •Research what/how

DATA-DRIVEN PROGRAM MANAGEMENT

Silas Bernardoni, Project ManagerFranklin Energy Services, LLC

Page 2: DATA-DRIVEN PROGRAM MANAGEMENT - MemberClicks · 2018. 8. 21. · DATA-DRIVEN PROGRAM PLANNING. DEVELOP PROGRAM FRAMEWORK ... • American Community Survey (1 year) •Research what/how

1. Thermostats as Consumer Devices

2. Leveraging Data Effectively

3. Data-Driven Program Planning

AGENDA

Page 3: DATA-DRIVEN PROGRAM MANAGEMENT - MemberClicks · 2018. 8. 21. · DATA-DRIVEN PROGRAM PLANNING. DEVELOP PROGRAM FRAMEWORK ... • American Community Survey (1 year) •Research what/how

• Thermostats have evolved into data-driven consumer devices

• Internet of things opens new data and opportunities for M&V

• Variation in mix of functionality across thermostats can cause problems

• Differentiating between noise and impacts in data

• Energy savings is not the only driver for purchasing thermostats

THERMOSTATS AS CONSUMER DEVICES

Page 4: DATA-DRIVEN PROGRAM MANAGEMENT - MemberClicks · 2018. 8. 21. · DATA-DRIVEN PROGRAM PLANNING. DEVELOP PROGRAM FRAMEWORK ... • American Community Survey (1 year) •Research what/how

HOW TO LEVERAGE DATA EFFECTIVELY

PROGRAMMATICAPPLICATIONS

ANALYTICAPPLICATIONS

Combining the analysis of data sets allows one to view each

device in the context of the real world.

How can we most effectively deliver the

program?

How effective was the program we

delivered?

Page 5: DATA-DRIVEN PROGRAM MANAGEMENT - MemberClicks · 2018. 8. 21. · DATA-DRIVEN PROGRAM PLANNING. DEVELOP PROGRAM FRAMEWORK ... • American Community Survey (1 year) •Research what/how

1. Develop Program Framework

2. Collaborate with Utility

3. Research/Collect Outside Data

4. Research and Select Thermostat

5. Develop Program Operating Plan

6. Develop Weather Forecasting Tools

7. Implement Program

DATA-DRIVEN PROGRAM PLANNING

Page 6: DATA-DRIVEN PROGRAM MANAGEMENT - MemberClicks · 2018. 8. 21. · DATA-DRIVEN PROGRAM PLANNING. DEVELOP PROGRAM FRAMEWORK ... • American Community Survey (1 year) •Research what/how

DEVELOP PROGRAM FRAMEWORK

• Research topics and questions• Implementation strategy

• DR strategy?• BYOT vs Multi-Device vs

Single Device?• DI component?

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Page 7: DATA-DRIVEN PROGRAM MANAGEMENT - MemberClicks · 2018. 8. 21. · DATA-DRIVEN PROGRAM PLANNING. DEVELOP PROGRAM FRAMEWORK ... • American Community Survey (1 year) •Research what/how

UTILITY COLLABORATION2

• Research AMI System• Interval Timing

• Data Sharing Requirements

• Collect Participant Attribute Data• Customer List

• Customer Satisfaction Surveys, etc.

• Collect Historical AMR Data of Participant Pool• Analyze usage, loadshapes, etc.

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Page 8: DATA-DRIVEN PROGRAM MANAGEMENT - MemberClicks · 2018. 8. 21. · DATA-DRIVEN PROGRAM PLANNING. DEVELOP PROGRAM FRAMEWORK ... • American Community Survey (1 year) •Research what/how

OUTSIDE DATA COLLECTION

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• Historic Weather Data (NOAA)• RECS Data• Census Data

• Sources:• US Dicentennial Census (10 years)

• American Housing Survey (2 years)

• American Community Survey (1 year)

• Research what/how data is collected for 1:1 comparisons

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Page 9: DATA-DRIVEN PROGRAM MANAGEMENT - MemberClicks · 2018. 8. 21. · DATA-DRIVEN PROGRAM PLANNING. DEVELOP PROGRAM FRAMEWORK ... • American Community Survey (1 year) •Research what/how

THERMOSTAT SELECTION4

• Driven by Program Strategy• Research Specific Devices and Manufacturers

• What data is collected?

• When is data time stamped?• At creation OR when it hits the server?

• Smart-cycling DR thermostats?

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Page 10: DATA-DRIVEN PROGRAM MANAGEMENT - MemberClicks · 2018. 8. 21. · DATA-DRIVEN PROGRAM PLANNING. DEVELOP PROGRAM FRAMEWORK ... • American Community Survey (1 year) •Research what/how

PROGRAM OPERATING PLAN

5

• Research Plan• Research Questions

• Analysis Methodology

• Data Requirements• Min volume of participants

• ID data sets to collect (timing/sequence of generation and collection)

• Quality requirements

• Outreach and Recruitment Strategy• Research % realization rate of recruitment channels

• Target customers based upon analysis of historic AMR data

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Page 11: DATA-DRIVEN PROGRAM MANAGEMENT - MemberClicks · 2018. 8. 21. · DATA-DRIVEN PROGRAM PLANNING. DEVELOP PROGRAM FRAMEWORK ... • American Community Survey (1 year) •Research what/how

Program

Managers are

usually NOT data

wonks.How can you impart to them what you NEED to conduct a successful analysis?

Page 12: DATA-DRIVEN PROGRAM MANAGEMENT - MemberClicks · 2018. 8. 21. · DATA-DRIVEN PROGRAM PLANNING. DEVELOP PROGRAM FRAMEWORK ... • American Community Survey (1 year) •Research what/how

PROGRAM OPERATING PLAN (CONT.)

5

• Program Management Plan• Overview of data sets/sources

• Data Collection Mechanisms• Online registration system, DI Techs, participant surveys, etc.

• Program Operations Data• What data do they need to collect to record their

actions/decisions?

• Timing of Data Collection• Historic Data: Collect from existing sources (Ex: AMR Data)

• One-time Data: One chance to collect (Ex: Registration Data)

• Ongoing Data: Collect periodically (E.g. Weather Data, AMR Data)

• Participant Communication Guidelines

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Page 13: DATA-DRIVEN PROGRAM MANAGEMENT - MemberClicks · 2018. 8. 21. · DATA-DRIVEN PROGRAM PLANNING. DEVELOP PROGRAM FRAMEWORK ... • American Community Survey (1 year) •Research what/how

WEATHER FORCASTING SYSTEM6

• Valuable Tool for Program Management• Ensures consistent:

• Logic in program management decisions

• Implementation of DR strategy

• Facilitates:• Larger understanding of weather within program territory

• Communication with Participants

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Page 14: DATA-DRIVEN PROGRAM MANAGEMENT - MemberClicks · 2018. 8. 21. · DATA-DRIVEN PROGRAM PLANNING. DEVELOP PROGRAM FRAMEWORK ... • American Community Survey (1 year) •Research what/how

IMPLEMENT PROGRAM

Recruit Install Connect Collect Analyze Report

Page 15: DATA-DRIVEN PROGRAM MANAGEMENT - MemberClicks · 2018. 8. 21. · DATA-DRIVEN PROGRAM PLANNING. DEVELOP PROGRAM FRAMEWORK ... • American Community Survey (1 year) •Research what/how

QUESTIONS

Page 16: DATA-DRIVEN PROGRAM MANAGEMENT - MemberClicks · 2018. 8. 21. · DATA-DRIVEN PROGRAM PLANNING. DEVELOP PROGRAM FRAMEWORK ... • American Community Survey (1 year) •Research what/how

THANK YOU

Page 17: DATA-DRIVEN PROGRAM MANAGEMENT - MemberClicks · 2018. 8. 21. · DATA-DRIVEN PROGRAM PLANNING. DEVELOP PROGRAM FRAMEWORK ... • American Community Survey (1 year) •Research what/how