data entry work in cuttack telecom district

Read, understood , complied & agreed

Signature & seal of bidder with Date of 43

BHARAT SANCHAR NIGAM LIMITED(A Govt. of India Enterprise)

Office of the General Manager Telecom District, Cuttack

E-TENDER DOCUMENT FOR

Data Entry Workin

CUTTACK TELECOM DISTRICT

No. PLG/G-207/2016-17/5 Dated 30.05.2016 at Cuttack

Cost of E-Tender Document: - 1050/-

(This includes Tender document Cost 1000/- and VAT @ 5% i.e., 50/-)

Total number of Pages: -41



CONTENTS OF TENDER DOCUMENT

SECTIONNO. Description PAGE NO.

Cover Page COVER PAGE 1

Index INDEX 2

I (A) DETAILED NOTICE INVITING TENDER 3-4

I (B) NEWS PAPER NIT 5

II SCOPE, SPECIFICATION & DESCRIPTION OFWORK TO BE CARRIED OUT 6-10

III INSTRUCTION TO BIDDER & CONDITIONS OFTENDER 11-21

IV (FINANCIAL BID) RATE SHEET 22

V CHECK LIST OF DOCUMENTS 23-24

VI LIST OF ALL TYPE OF FORMATS 25

AnnexureFORMATS FOR DECLARATIONS,UNDERTAKINGS, AGREEMENTS ANDCERTIFICATES ETC

26-41



SECTION-I (A)BHARAT SANCHAR NIGAM LIMITED

(A Govt. of India Enterprise)Office of the General Manager, Telecom District, Cuttack

NOTICE INVITING TENDER1 E-tender is invited by GMTD, BSNL, Cuttack on single stage bidding system from Individuals/Companies/Firmsregistered in India fulfilling the eligibility conditions, as per tender document, for DATA Entry work in Cuttack TelecomDistrict for period of one year.Sl No Item Particulars1 Tender Notice No & date No. PLG/G-207/2016-17/5 dtd 30.05.20162 Tender item For DATA Entry work in Cuttack Telecom District3 Validity period of contract One year from the date of agreement4 Estimated cost of the tender Rs. 56,00,000.005 Tender Document can be downloaded

from date 04.06.2016

6 Date of receipt of queriesfrom bidders Up to 17.00 Hrs of 10.06.2016

7 Reply of queries by BSNL Before 17.00 Hrs of 16.06.20168 Last Date of Submission of

Tender Up to 17.00 Hrs of 21.06.2016

9 Date & Time of Opening ofTender (Technical Bid only) 22.06.2016 at 11:00 Hrs

10 Amount of Bid Security (EMD) Rs. 1,12,000.00 (Rupees one lakh twelve thousand only) In theform of crossed DD drawn on any nationalised / scheduled bankin favour of A.O. (Cash), BSNL, O/o GMTD, Cuttack & payableat Cuttack or E-payment as per instruction of clause 2(a) ofSection-1(A)

11 Cost of Tender Form Rs.1050/-(Rupees one thousand fifty only) - Non- Refundable.The payment will be accepted in form of crossed DD drawn onany nationalised / scheduled bank in favour of A.O. (Cash),BSNL, O/o GMTD, Cuttack & payable at Cuttack or E-paymentas per instruction of clause 2(a) of Section-1(A)

Note:- The amount stated above are approximately estimated and BSNL reserves the right to vary the amount to the extentof -25 % to +25 % of specified amount at the time of award of the contract without any change in approved price & otherterms & conditions.Note:- 1 No exemption in Cost of Tender Documents and EMD under NSIC is permittedNote:- 2 In case the last date of submission /opening of bid is declared to be a holiday, last date of submission / opening ofbid will get shifted automatically to next working day at the same scheduled time. Any change in bid submission/ openingdate due to any other unavoidable reasons will be notified through the BSNL web site and/or e-Tender Portal and/ornewspapers.2(a) The Tender document can be downloaded from the website: www.tenderwizard.com/BSNL &www.orissa.bsnl.co.in/cuttack and to be submitted in e-format. Cost of Tender Document and Earnest Money Deposit(EMD) shall have to be submitted in form of DD to AGM (NW-PLG-CFA), Cuttack, O/o GMTD, Cuttack, 1st Floor, RoomNo. 208, Door Sanchar Bhawan, Link Road, Cuttack-12 (in person or through regd/speed post) before the scheduled dateand time of submission of the tender otherwise the bill will be considered or through online Banking/RTGS/NEFT as perthe following details.

Name of the Bank, Branch & address Union Bank of India, Madhupatna, Link Road CuttackAccounts Name A.O. (Cash), BSNL,O/o GMTD CuttackAccount Number (SB/CA) 514201010032115IFSC Code UBIN0551422MICR Code 756026004Mail Id : [email protected] No 0671-2304440, 9437422000

The scanned copies DDs / E-Payment receipt towards EMD/BID security, Cost of bid document have to be uploaded in thee-Tender Portal of tenderwizard.2(b) Amendments, if any, to the tender document will be notified in the above website as and when such amendments

are made. It is the sole responsibility of the bidders who have downloaded the tender document from the websiteto keep themselves abreast of such amendments before submitting the tender document.



3(a) Intending bidders are requested to register themselves with M/s. ITI Limited through the websitewww.tenderwizard.com/BSNL for obtaining user-id, Digital Signature etc., by paying Vendor registration feeand processing fee for participating in the above mentioned tender.

3(b) BSNL has decided to use the process of e-tendering for inviting this tender and thus the physical copy of thetender would not be sold.

3(c) Bidders may note that the tender document can be downloaded from the website www.tenderwizard.com/BSNLor following the “Tenders” link of the website www.orissa.bsnl.co.in/cuttack, Crossed DD / Bankers chequedrawn on any Nationalized/Scheduled bank in favour of the A.O. (Cash), BSNL, O/o GMTD, Cuttack andpayable at Cuttack for Rs.1050/ (Rupees one thousand fifty only) shall have to be submitted as per procedureprescribed in Para-15 of Section III towards tender fee failing which the tender bid will be liable for rejection. Thebidder can make E-payment as per instruction 2(a).

3(d) The bidders shall furnish a declaration that no addition / deletion / corrections have been made in the downloadedtender document being submitted and it is identical to the tender document appearing on Web-site(www.tenderwizard.com/BSNL) as per Annexure –B . of Section VI.

3(e) In case of any correction/ addition/ alteration/omission is found in the tender document; the tender bid shall betreated as non-responsive and shall be rejected.

4(a) Experience certificate:- The bidder should have experience in executing data entry work in the office ofBSNL/Govt. of India/ Central Govt. PSU. He should have completed such work to the tune of Rs.19.60lakhs, during the period of last three financial years (2013-14, 2014-15 & 2015-16). The experiencecertificate, issued by an officer not below rank of JAG level or DGM equivalent shall only be considered.

4(b) The documents as listed out in Section VI should be uploaded in the E-Tender Portal.5. Elegibility creteria:- The bidder should have the following elegibility

a) Cost of tender paper & EMD, b) Valid Registration certificate of firm or Individual, to undertake thedata entry work, c) Valid labour license from Central Labour Commissioner under the contract labour(R&A) Act-1970 and the contract labour (Regulation and Abolition) Central Rule 1971, d) Experience asper clause 4(a), e) Valid PAN Card with up-to-date return, f) Valid EPF registration certificate with proofof up to date payment, g) Valid ESI registration certificate with proof of up to date payment, h) ValidService Tax registration certificate with proof of up to date payment and return, i) No near relativecertificate in BSNL, j) Annual turnover certificate from a registered Chartered Account firm for thefinancial year (2013-14 & 2014-15), k) Power of Attorney as per tender document, if applicable, l)Memorandum article/ partnership deed/affidavit/proprietorship (which is applicable).

6 BSNL has adopted e-tendering process which offers a unique facility for ‘Public Online Tender Opening Event(TOE)’. BSNL’s Tender Opening Officers as well as authorized representatives of bidders can attend the PublicOnline Tender Opening Event (TOE) from the comfort of their offices. However, if required, bidders or theirauthorized representatives can attend the Tender Opening Event at the Room No. 208, 1st Floor DoorsancharBhawan, Link Road, Cuttack-753012 where BSNL’s Tender Opening Officers would be conducting PublicOnline Tender Opening Event (TOE).

7 Incomplete, ambiguous, Conditional tender bids are liable to be rejected.8 General Manager Telecom District Cuttack reserves the right to accept or reject any or all tender bids without

assigning any reason and is not bound to accept the lowest tender.9 All documents submitted in the bid offer should be preferably in English. In case the certificate viz., experience,

registration etc., is issued in any language other than English, the bidder shall attach an English translation of thesame duly attested by the bidder & the translator in addition to the relevant certificate. All computer generateddocuments should be duly attested/signed by the issuing organization.

10 All statutory taxes as applicable shall be deducted at source before payment.

DGM (NW-OP-CFA) Ruralon behalf of GMTD, BSNL Cuttak

Tel No. 0671-2304440Fax No. 0671-2367072

http://www.tenderwizard.com/BSNL


http://www.orissa.bsnl.co.in/cuttack




Section I (B)

News paper NIT

BHARAT SANCHAR NIGAM LIMITED(A Government of India Enterprise)

OFFICE OF THE GENERAL MANAGER TELECOM DISTRICT,CUTTACK-753012

No. PLG/G-207/2016-17/5 (I) dtd 30.05.2016

NOTICE INVITING TENDER

E-tender is invited by GMTD, BSNL, Cuttack on single stage bidding system fromIndividuals/Companies/Firms registered in India fulfilling the eligibility conditions, as per tenderdocument, for DATA Entry work in Cuttack Telecom District for period of one year.

Last date & time of Submission of tender :- Upto 17.00 hrs of 21.06.2016

For details please visit our websites www.tenderwizard.com/BSNL or www.orissa.bsnl.co.in/cuttack

DGM (NW-OP-CFA) RuralTel No. 0671-2304440

FAX No. 0671-2367072





SECTION-II

SCOPE, SPEFICITAION & DESCRIPTION OF WORK TO BE CARRIED OUT

The details of data entry work in the different sections are to be carried out on all working days in amonth mentioned as below. These works are to be carried out by the contractor engaging Data EntryOperators section wise as per instruction of section in-charge. The work once assigned to be done in theprescribed period can not be delayed and to be completed in time. The work shall be supervised by the I/C of thesections. The data entry operators are to be present in the sections during office hours for all the working days ina month. The data entry work places are as follows.

1. GMTD office, Door Sanchar Bhawan, Link Road, Cuttack2. Telephone Bhawan, Cuttack- CAF center, Enterprises Business, Broadband & AO (TRC)3. Divisional Store, OMP Square, Carrier Compound, Cuttack

The bidder has to quote the total amount for the whole work to be performed in above three places,engaging data entry workers, in which the amount includes minimum wages as per central govt. labourlaws, EPF, ESI share & contractor’s service charge for the work involved for a month.

DETAILS OF WORK TO BE CARRIED OUT IN SECTION BY DEOSlNo

Name of thesections

Details of data entry work to be done

1 SDE/FM (Sales -CM)

Pre-paid, Post-paid & MNP CAF Data Entry for activations made by DSAs/STDPCOs/ RDsActivation Data processing DailyPending Caf Report retrival and contracting, retailers and franchiseTele-verification of MNP Nos, UPC resettingDaily Revenue Transaction & consumption for franchisees & RDs/Sub DealerTransaction & consumptionMonthly report for RDs & DSA/STDPCOs from Pyro & SancharsoftMeeting related reports life Agenda, Score Card, Franchisee performance dataetc.Processing of commission claim bills from franchisees (both CM & CFAproducts) and DSA/STDPCO (CM Products)Furnishing of transaction report as demanded by franchisees, RDs & DSAsProcessing of wrong recharge cases, wrong transaction related casesAll the data processing requirements of FM/RMCs &AGM (CM)Receiving complaints on Activation related problems from all the over the SSAEntering of official letters in MS WORDAssisting SDE (FM/Sales-CM) in Dealers-Tree Analysis, Sales reports andTDS reports generationReceiving complaints of Activation related problems/Sanchar Soft relatedproblems from the channel partnerCleaning of dealer treeCreation of New Retailer C Top Up & verification

2 A.O. (Mobile) Issue of duplicate billsDefaulter noticeCheque feeding



Bill adjustment/cancellation/ Write off of closed casesClosed cases finalizationRinging after pay by date and OG BarPreparation of TDS statement on CTOP UP TransactionsDaily collection Voucher (AO Bank) noting for CMTS RevenuePrimary Abstract entry for CMTS revenueSIM Statement entry for CMTS Revenue statementBill enquiry & Misc reportShorting of CTOP up voucher date wise/monthwise (Collected from allFranchise/RDs)

3 A.O. (SL) Payment noting of computer vouchers collected from post offices, Banks,Adalat, through NEFT and other franchiseOther payment voucher (Wimax & D/N)Postal schedule entriesTR/IUC S. Ledger in Fox-Pro and report generationCustomer disposal relating to payments noting billing detail, BB Queries etcManual Ringing of outstanding listReconciliation of primary abstract and scheduleECS form entry, preparation of CES statement with verification and processingthe ECS file

4 A.O. (TRD) A/C finalization of closed cases/ STD PCO cases and refundAdjustment / cancellationCDR refund memo print & letter / report other misc entry and enquiry detailsWrite off of closed casesPreparation of minutes for adalat

5 A.O. (TRB) STD Details/Adjustment/CCL preparation, Debit voucher

Bill related request & Misc entryAll types of report generation, preparation & printingPleader notice/Adalat/ address change/ postal correspondence etcWrite off of Inactive nos/ Supplementary bill printingPrinting of duplicate bill for not getting bill through postal or SDO’sMailing of BB details, Bills reports of commercial important customerManual ringing of OB & ICB ListDATA Checking of claim against U.S.O. VPT and other BB Game demand fileetcReconciliation of land line bill traffic and plan for any rectification

6 SDE (USO) Claim sheets of rural BB, Kiosks & VPTsEntry of NIMR, Fault in SheetsData for HCL & NOVA PC Bunding schemePreparing data for monthly RHDEL report (Closure & New connection)Data entry of scrapping materials of CK SSAData entry of MM modules for ERP of Cuttack SSAMM, USO, Meeting Data, Misc and other entries

7 SDE (Store)OMP

I/c store on line receive entry.On line issue voucher.Goods & gate pass.



Stock balance Inventory wise ledger entry.Online issue statement & received statement.Cable movement Register management.Preparation of Challans.Mtce. Of Register for faulty Repair statement of power plant modules.Data entry Faulty Broadband modems & Wi-Max CPE.Mtce. Of register Faulty EPBT Issue Receive statement.Office letter Preparation.Preparation of monthly stock report.Preparation of monthly Faulty repair items report.Online indent entry.Other misc work as and when required.ERP related works.

8 SDE (Computer) Entry of stock registerTender documents preparationOn line entry in websiteProjector management in different type of meetingDealing with file & consumable items movement of computer sectionEntry of faults & faulty itemsMisc letters preparation

9 A.O. (Cash) Preparation of all files related to GPF, Festival, temporary advance, medical,TA & LTCUpdation of balance detailLedger Entry of contractors, suppliers, DSA etcPreparation of schedules like Sale Tax, Income Tax, service tax etc.Preparation of various reports and monthly statement as per requirementPreparation of electrical division, civil division and Tax related workPreparation of statement of sales tax of contractors GMTD, Electrical, CivilDivisionVerify cheques issue related work of Ex subscriberPrinting of letter GPF, GSU & other

10 SDE (Sales-CFA)Uddan

Online data entry in wings softwareSingle record is passed through 7 web pages in wing s soft wareRetrieval of CALL-CENTRE SMS requests and its pursuanceOn-Line CAF (Prepaid SIM) entry is Sanchar SoftOFF-Line data entry of prepaid customer detailsReport generationDSAs bill checkingDSA bill submission for pass/paymentLeads checking/creation of three STLs of Uddan in wings software

11 A.O. (Planning) Ty advance sanction memo/ ACE-II Accounts/ ATD/ATC detail entryEstimate register detail entryStore stock register detail entryAll SDOP/SDEP/SDOT Inventory detail entryAll inventory/ Asset related report preparationMan days & completion certificate detail entry



WIP/JV register/ Other reconciliation work Asset inventory entryMisc. & Audit related/regular letter writing

12 SDE (PR &MKTG)

Typing for correspondences regd public Grievances & complaint casesTyping for parliament question & answer during sessionTyping for TAC meeting question & answer, preparation of complaints onBook, TAC minutes in meeting & othersPreparation of design/LeafletsGeneral Report preparationOther file movementCAF entry

13 SDE(Commercial)

NTC Registration entry, ISDN facilityE-Court Project workShifting of Telephones entrySignature scanning and entryAll India Shifting/restoration/facility entry/ Hotline , VPN over BBCalculation rent, Sanction MemoMisc Entry – LL Plan Change, Indicator ChangeBroad band / BB Plan change entryLandline Billing/ BB EnqCommercial related letters typingWiMax /EVDO entrySancharsoft application entryExcel SIM replacement /new Cellone form/Cellone SIM replacementverificationMisc Issue of Duplicate billMisc bill inquiry and complaintsMisc (TR Comm counter)

14 SDE (BB) Maintaining daily CDR activity (NTC, shifting, Closure, Disconnection &Reconnection)P3 Disconnection/reconnection/Plan change/VPN/Complaint entryMpls Data entryAttending subscriber complaints on Help line telephoneTyping various types of letter/reports

15 A.O. (Bank) Feeding of cheque in computer in foxpro package daily received from differentcounters both offline/online

Assist with Bank Reconciliation report-LinkedTyping & printing of various reports & letters/ cash flow statement

16 A.O. (TRC) TB Cheque entryBill enquiry and complaintDuplicate billPrinting daily listCounter work at Assisting cash counterReconciliation of wrong entry at on line counter/ Dishonour of chequesReverse/transfer of wrong entry in wrong account no of payment in CDRCAF entry in Sanchar soft of cymn/fancy no under AO TRC



17 SDE (Planning) Preparation of tender documentsMonthly report, preparation TOC & TECMonthly development meeting Data entryTyping of letter (Planning, MM, Bldg, Estimate)AT offer & report generationScanning & loading in mail siteOFC work order & monitoring data entryEntry of data on PP/bty/Oswan/BB/wimax etcMisc entry for reports & any other works

18 SDE (CAF) TB CAF entry of outlet/franchiseCAF checking & scanningCAF numbering & computerizingDocument separation, unstappling photo pastingDocument scanning, stappling & storingVTM work & submission of CAF to security agency as requiredMisc work (GPRS setting, VAS, IN, SMS dealing & activationLetter typing & mailingUploading of scanning data in system

19 SDE (EB-Technical)

Testing of circuitHelping of new circuit provisioning

Note:- The work described as above in the sections are variable. Any new/existing work may be included/excluded in any section as per requirement.



SECTION-III

INSTRUCTIONS TO BIDDERS & CONDITIONS OF TENDER1. TERMS:

1(a) “BSNL” or "The Nigam" or “The Tendering Authority” means Bharat Sanchar Nigam Limited (AGovt. of India Enterprise) acting on behalf of the President of India and represented by the GeneralManager Telecom District, Cuttack.

1(b) "The Bidder" means the individual or firm who participates in this tender & submits its bid.1(c) "The Work Order" means the order placed by the BSNL on the Bidder signed by the Engineer- in-

Charge of BSNL including all attachments & appendices thereto and all document incorporated byreference therein. The work shall be deemed as "Contract" appearing in the document.

1(d) "The Contract Price" means the price payable to the bidder under the work order for full & properperformance of its contractual obligations.

1(e) “Site Engineer” means the concerned Sub-Divisional Officer (Phones) or Sub-Divisional Officer(Telegraphs).

1(f) “Engineer In-Charge” means the controlling DE/AGM of respective Site Engineer of this TelecomDistrict who is designated as the “Engineer in-Charge” of respective “Site Engineer”.

1(g) “E-Tender Portal” means the website “www.tenderwizard.com/BSNL” of M/s ITI Limited who isproviding e-Tendering solution to BSNL.

1(h) “ETS” means the Electronic Tendering System through the e-Tender Portal.2. SERVICES TO BE PROVIDED

The scope, specification and work description have been mentioned in section-II of this tenderdocument. Accordingly the work will be carried out in different sections engaging data entry workers asper actual requirement on contract basis.

3. ELIGIBLE BIDDERSAs per clause-5 of DNIT, Section-1(A)

4. COST OF BIDDINGThe bidder shall bear all costs associated with the preparation and submission of the bid. BSNL in nocase be responsible for these costs regardless of the conduct or outcome of the bidding process.

5. BID DOCUMENTBid document includes the following Sections:Sl.no Description SECTION NO.1 NOTICE INVITING TENDER I2 SCOPE, SPECIFICATION & DESCRIPTION OF WORK TO BE

CARRIED OUT II

3 INSTRUCTIONS TO BIDDERS & CONDITIONS OF TENDER III4 FINANCIAL BID (RATE SHEET) IV5 CHECK LIST OF DOCUMENTS V6 FORMATS FOR DECLARATIONS, UNDERTAKINGS,

AGREEMENTS AND CERTIFICATES ETC VI

6. CLARIFICATION ON BID DOCUMENTS6(a).A prospective bidder, requiring any clarification of the Bid Documents shall notify the Tendering authority

in writing or FAX or at the Tendering authority’s mailing address indicated in the NIT. The Tenderingauthority shall respond in writing to any request for clarification of the Bid Documents, which it receivesbefore 10 days of last date of the submission of bids. Copies of the query (without identifying the source)and clarifications by the Tendering authority shall be sent individually to all the prospective bidders whohave received the bid documents.

6(b).Any clarification issued by BSNL in response to query raised by prospective bidders shall form an integralpart of bid documents and it may amount an amendment of relevant clauses of the bid document.

7. DOCUMENTS TO BE SUBMITTED FOR BID



a) The details of documents to be submitted through online in e-Tender Portal are as detailed at Section V. Ifany one of the above items required to be submitted along with the Technical bid is found wanting, the offeris liable to be rejected at that stage.

b) Documents in original should be submitted for verification as required by the Tendering Authority.c) The bidder will verify the genuineness and correctness of all documents and certificates including

experiences/performance certificates, submitted by the bidder or any other firm /associates beforesubmitting them in the bid. The onus of proving genuineness of the submitted documents would rest withthe bidder.

d) As per the requirement of the tender’s condition, if any documents/paper/certificate submitted by the bidderis found to be false/fabricated/tampered /manipulated at any stage during bid evaluation or after award ofcontract, then the bid security (EMD/PBG/SD) of the bidder would be forfeited and the bidder would bedisqualified from the tender. Action would be taken for banning of business dealing with the defaultingfirm/individual. In case contract has already been awarded to the bidder, then PBG/SD would be forfeitedand the contract would be rescinded/ annulled and BSNL would be at liberty to procure the services fromany other source at the risk and cost of the defaulting bidder. Action would also be taken for banningbusiness dealing with the defaulting firm/individual. An undertaking to this effect should be submitted bythe bidder as per format at Annexure-L of Section-VI.

8. AMENDMENT TO BID DOCUMENT8(a). At any time, prior to the date of submission of bid, tendering authority may, for any reason whether at its

own initiative or in response to a clarification required by a prospective bidder, modify the bid documentsby amendments.

8(b). The amendments shall be notified in the E-Tender Portal and these amendments will be binding on them.8(c). In order to afford prospective bidders reasonable time to take the amendments into account in preparing

their bids, the Tendering authority may, at its discretion, extend the deadline suitably for the submissionof bids.

8(d). It is the sole responsibility of the bidder to confirm from the E-Tender Portal and/or from the followingcontacts regarding amendments, if any, or any other clarifications before uploading of the tenderdocumentITI Tender WizardHelp Desk Contact

Shri Sanjib Mohapatra, 09937488749,07377708585, between 10:30 hrsto 17:00 hrs from 04.06.2016 to 21.06.2016 [email protected]

BSNL Contact-1 Mrs. Nandita Sahoo, AGM (NW-PLG-CFA) O/o GMTD CuttackTel.No.0671-2304440, Mob.No.9437422000 between 10:30 hrs to 17:00hrs from 04.06.2016 to 21.06.2016

BSNL Contact-2 Shri R.K. Mohanty SDE (Planning) O/o GMTD BSNL Cuttack,Tel.No.0671-2304440, Mob.No.9437001200 between 10:30 hrs to 17:00hrs from 04.06.2016 to 21.06.2016 email id :[email protected]

9. PREPARATION OF BID DOCUMENTS – TECHNICAL BID & FINANCIAL BIDIt is a single bid system and the bid prepared by the bidder shall comprise Technical Bid and Financial Bid

and should be prepared as per Clause 15 of this Section.10. BID FORMS

The bidder shall fill in the tender document in all respects, sign on all pages along with seal of the firm ifany and upload scanned documents of the same in e-Tender Portal.

11. BID PRICEThe bidder shall quote rate as per schedule given in Section IV.

12. COMPLIANCEThe bidder should ensure unconditional clause- by – clause compliance with all the terms and conditions of thetender document and a declaration to the effect in Annexure C of section VI should be given along with biddocument.13. A. BID SECURITY/EMDa) The bidder must deposit the amount as Bid Security (EMD) as per DNIT, Section-1 (A) . The Bid

Security shall be submitted in the form of Demand Draft purchased after the date of NIT, in the form ofcrossed DD from any Nationalized / Scheduled bank drawn in favour of AO (Cash),O/o GMTD BSNLCuttack payable at Cuttack. The payment can also be made through online banking/RTGS/NEFT, as perclause 2(a) of Section-1(A).



(b) The successful bidder's bid security will be released on receipt of their LOI and furnishing theperformance bank guarantee.

(c) The Bid security of unsuccessful bidder will be discharged / returned as early as possible within 30 daystime of the finalisation of the tender or expiry of bid validity period.

(d) A BID WITHOUT BID SECURITY SHALL BE TREATED AS NON-RESPONSIVE AND SHALLBE REJECTED BY THE TENDERING AUTHORITY.

B.FORFEITURE OF BID SECURITY/EMDThe Bid Security/EMD may be forfeited

If the successful bidder backs out to accept the tender and/or does not deposit the Performance SecurityDeposit @ 5% of estimated costs of tender, or,The successful bidders do not come for execution of agreement after deposit of performance securitydeposit within the scheduled time;withdraws his bid during the period of bid validity specified by the bidder in the bid form;

14. FORMAT AND SIGNING OF BID14.1. The bidder shall submit his bid, online (in case of e-tendering) & through sealed envelopes physically

(in case of tenders with manual bidding process), complying all eligibility conditions, other terms andconditions of tender document to be read along with the clarifications and amendments issued in thisrespect. All the documents must be authenticated, using Digital Signature (in case of e-tendering) & byhand signatures (for manual bidding process), by the authorized person. The letter of authorizationshall be indicated by written power-of-attorney (original) accompanying the bid.

Note:-The Purchaser may ask the bidder(s) to supply, besides original bid, additional copy of bids as requiredby him.

14.2. The bid shall contain no interlineations, erasures or overwriting except as necessary to correct errorsmade by the bidder in which case such corrections shall be signed by the person or persons signing thebid. All pages of the original bid, except for un-amended printed literatures, shall be digitally signed bythe person or persons signing the bid.

14.3 Power of Attorney(a) The power of Attorney should be submitted and executed on the non-judicial stamp paper of

appropriate value as prevailing in the concerned states(s) and the same be attested by a Notary public orregistered before Sub-registrar of the state(s) concerned.

(b) The power of Attorney be executed by a person who has been authorized by the Board of Directors ofthe bidder in this regard, on behalf of the Company/ institution/ Body corporate.

(c) In case of the bidder being a firm, the said Power of Attorney should be executed by all the partner(s)in favour of the said Attorney.

(d) In case of individual, tender document to be signed by the person other than the bidder.

15. PREPARATION & SUBMISSION OF BIDSI) Contents of the Bid:

The bid contains three parts –Part A:The First Part (Envelope) should contain

I. Crossed DD towards EMD/ Bid Security as per Clause 2(a) of Section –I(A)II. Crossed DD towards cost of tender document as per NIT.III. Power of attorney in original (If applicable) .

Note:i. This Envelope containing the original DDs (For EMD & Cost of tender paper) and original Power of

Attorney (if applicable) with superscription “Tender for DATA Entry work in Cuttack TelecomDistrict for the year 2016-17, NIT No. PLG/G-207/2016-17 addressed to AGM (NW-PLG-CFA)O/o GMTD, Cuttack should reach, Doorsanchar Bhawan, 1st Floor Room No-208, O/o



G.M.T.D, Cuttack Link Road, Cuttack-753012 by Registered/ Speed Post or by dropping in theTender Box available in the Room No. 208 of above address.

ii. The scanned copies of the crossed DD towards BID security (EMD), crossed DD towards cost of biddocument & Power of attorney (If applicable) have to be uploaded in the e-Tender Portal of M/s ITIalong with the particulars of DD.

Part B:The Second part relates to uploading of scanned documents required for Technical Bid as per Section Vin the appropriate place of the e-Tender Portal.Part C: The third part relates to uploading of Financial Bid containing the Price schedule in excel format filledcarefully in the appropriate place of the e-Tender Portal.

II. SUBMISSION OF BIDS:a. All the clauses of the bids must be complied with and price bid must be quoted online by the bidders before

the locking/closing time of the bid that is 17.00 Hrs Hrs of 21.06.2016b. Scanned documents wherever necessary are to be uploaded in the appropriate places of the document.c. The BSNL may, at its discretion, extend this deadline for the submission of the bids by amending the bid

document in accordance with NIT in which case all rights and obligations of the BSNL and bidderspreviously refer to the deadline will thereafter be subject to the extended deadline.

16. LATE BIDS, MODIFICATIONS AND WITHDRAWAL OF BIDS16(a). After the Locking Time, no bidder can submit the bid.16(b). The bidder may withdraw his bid after submission prior to the deadline prescribed for submission of

bids. The bidder’s withdrawal shall have to be online and digitally authenticated.16(c). No bid shall be modified subsequent to the deadline for submission of bids as above.

17. BID OPENING AND EVALUATION17(a). Financial bids & Technical bids shall be submitted by the bidder at the same time. The bids will be

opened in two stages. The Tendering Authority will open the technical bids in the presence of bidders ortheir authorized representatives on the due date as noted in NIT. The bidder or one of his authorizedrepresentatives shall be permitted to attend the bid opening. Authorization letter to this effect shall besubmitted by the bidders before they are allowed to participate in bid opening as per Annexure G inSection VI. The bidders can view the opening details after the Tendering Authority opened them.

17(b). The bidder or his representative, who is present, shall sign in tender opening register17(c). The date fixed for opening of bids, if subsequently declared as holiday by BSNL, the revised date of

schedule will be notified in the e-Tender Portal. However, in absence of such notification, the bids willbe opened on the next working day, time remaining unaltered.

17(d). Technical bids will be evaluated by the Tendering Authority and after completion of the technicalEvaluation; the eligible bidders list for the financial bid opening will be made available in the e-TenderPortal.

17(e). Opening date and time of Financial Bid will be notified in the e-Tender Portal after opening of theTechnical Bid.

18. PLACE OF OPENING OF TENDER BIDSAuthorized representatives of bidders (i.e. vendor organization) can attend the Tender Opening Event (TOE) at“Room-208, 1st Floor, Door Sanchar Bhawan, Link Road, Cuttack-753012”, where BSNL’s TenderOpening Officers would be conducting through online e-Tender as noted in NIT. If due to administrativereasons, the date and venue of e Bid opening is changed, same will be displayed prominently in the notice boardof the e-Tender Portal.

19. PRELIMINARY EVALUATION19(a).Tendering authority shall evaluate the bids to determine whether they are complete in all respects, whether

any computational errors have been made, whether required sureties have been furnished etc.19(b).Prior to the detailed evaluation, the Tendering authority will determine the substantial responsiveness of

each bid to the Bid documents.



19(c).For purposes of these clauses, a substantially responsive bid is one, which conforms, to all the terms andconditions of the Bid documents without any material deviation. The tendering authority’s determinationof bid’s responsiveness shall be based on the contents of the bid itself without recourse of extrinsicevidence.

19(d).A bid, determined as substantially non-responsive will be rejected by the Tendering authority and shallnot, subsequent to the bid opening, be made responsive by the bidder by correction of the non-conformity.The tendering authority shall not be bound to show the reasons/causes of rejection of the bid.

19(e).The Tendering authority may waive any minor infirmity or non-conformity or irregularity in a bid, whichdoes not constitute a material deviation, provided such waiver, does not prejudice or affect the relativeranking of any bidder.

20. EVALUATION AND COMPARISON OF SUBSTANTIALLY RESPONSIVE BIDS20(a). The Tendering authority shall evaluate and determine as to whether the bid is substantially responsive or

not as per above conditions.20(b). L-1 will be evaluated on lowest value quoted, considering only the substantially responsive bids.20(c). BSNL reserves the right to award the work to multiple bidders.

21. CONTACTING THE TENDERING AUTHORITY21(a). Subject to seeking clarifications on e-tendering and tender document, no bidder shall try to influence the

Tendering authority on any matter relating to its bid, from the time of the bid opening till the time thecontract is awarded.

21(b). Any effort by a bidder to influence the Tendering authority in the tendering authority’s bid evaluation,bid comparison or contract award decisions shall result in the rejection of the bid.

22. AWARD OF CONTRACT & CONTRACT PERIOD22(a) The BSNL shall consider award of contract only to the eligible bidder whose offers have been found

technically, commercially and financially acceptable subject to fulfillment of all required labour laws andrules as applicable from time to time. Tendering authority shall consider placement of letter of intent tothe bidder whose offers have been found technically, commercially and financially acceptable. Thebidder shall within 2 weeks of issue of letter of intent, give his acceptance along with performancesecurity in conformity with Section 22(d) of this Section. The tendering authority shall have the right tokeep more than one contractor.

22(b) The work against the tender is for one year’s requirement and the terms and conditions of this tendershall be operative for a period of one year from the date of signing of agreement between the BSNL andthe Contractor.

22(c) The rates agreed upon shall be valid for a period of one year from the date of signing of agreement. Theagreement will be normally for one year and can be extended for another one year with same approvedrates & with same terms and conditions of the tender.

22(d) Performance Security Deposit (PSD): The Bidders shall furnish Performance Security Deposit in theformat at Annexure – F of Section VI for an amount of 5% of the estimated cost of the tender, in the formof Bank Guarantee from a Nationalized/ scheduled Bank for a period of 2½ (Two and half) years in favourof A.O. (Cash), BSNL, O/o G.M.T.D., Cuttack payable at Cuttack as awarded by the GMTD, Cuttak. ThePSD is to be deposited within 14 (Fourteen) days from the date of receipt of letter of acceptance or letter ofintent failing which their EMD or bid security may be forfeited and tender may be cancelled.

22(e) The Performance Security Deposit may be forfeited in part/ whole in case of:i. The successful L-1 bidder do not execute agreement as per tender condition or unsatisfactory service by

the contractor.ii. Theft or misappropriation of articles of BSNL by the employees of contractor.iii. Damage caused to the BSNL’s assets and damage / loss to store issued to any employee(s) of the

contractor.iv. Withdrawal of the successful tenderer from the contract before its expiry without giving proper notice as

specified in the tender terms and conditions of this tender document.23. SIGNING OF CONTRACT AGREEMENT:-

The successful tenderer shall be required to execute an agreement on a non-judicial stamp paper of Rs. 100/-(Rupees one hundred only) at his own cost as per the enclosed proforma within 14 (Fourteen) days from the



date of receipt of LOI in this office. In the event of failure of the tenderer to sign the agreement within14(Fourteen) days or in the event of his failure to start the work as stipulated in the work order, then theamount of bid security (EMD) shall be forfeited by BSNL and the acceptance of the tender shall beconsidered as revoked.

24. PREPARATION, SUBMISSION OF BILL AND PAYMENT TERMSOn completion of each month, subject to satisfactory completion of the work awarded, the contractor shallsubmit the bill in triplicate to A.O. (Planning) of this office by 7th of the following month dulyaccompanied with the following documents.a) Attested copy of the paid acquaintance roll in token of having paid the wages to the workers employed

by him.b) Evidence of the challan in support of having deposited the EPF Contribution with the EPF Authorities

alongwith a certificate that it has been paid against the worker in the acquaintance roll.c) Evidence of the challan in support of having deposited the prescribed amount of ESI dues with the ESI

Authorities, alongwith a certificate that it has been paid against the workers in the acquaintance roll.d) Certificate on performance - The section I/C shall maintain a register containing the details of data entry

work performed in the section. On the based of this performance, certificate regarding data entry workcompleted for a month in each section shall be furnished by section I/C and duly countersigned by nexthigher authority.

e) Muster roll is to be submitted along with the bills original.f) E-payment copy to the workers.g) Work order/P.O. issued by concerned officer.h) All bidders shall submit vendor master form (Annexure-J of Section-VI) in the office for e-

payment of bills claim/refund EMD. Payment of bill will be made to the vendor through e-payment only.

i) Income Tax as applicable will be deducted from each bill amount .In addition, other statutory taxesrequired from time to time will be deducted from the bills.

j) As per Govt. norms service tax & Swatchha Varat Cess will be paid additional as applicable.25. DISPUTES IN TENDER FINALIZATION:

In the event of any disputes arising out of finalizing of tender agreement or any other matter relating to thistender the decision of GMTD, Cuttack shall be final and binding on all concerned.

26. PENALTY CLAUSEIn case, the work is not executed in time after getting the work order, the penalty as deemed fit will beimposed on the decision of GMTD, Cuttack. In case, the bill is not submitted in time, the penalty of 0.5%per week will be charged to the contractor. After maximum 4 weeks of delay, further penalty as perdiscretion of GMTD, Cuttack will be imposed.In case, any damage occurs to any equipment/computers/printers etc. by the engaged workers during theirworking hours, the loss will be recouped by the contractor, which will be assessed by a committee formedby GMTD,Cuttack

27. Termination of Contract by BSNLThe Purchaser may, without prejudice to any other remedy for breach of contract, by written notice ofdefault, sent to the service supplier, terminate this contract in whole or in parta) If the service supplier fails to deliver his service within the time period(s) specified in the contract, orany extension thereof granted by the purchaser.b) if the service supplier fails to perform any other obligation(s) under the Contract.

28. SPECIAL TERMS AND CONDITIONS OF THE CONTRACTa) The nature of data entry work is typing of letters, preparing statements, documents, excel sheets etc. as

per section-II.b) The data will be provided on as per either in raw form or in the shape of different Input forms.c) The software programme as well as the data entry machines shall be made available by BSNL. The data

entry shall have to be done at the premises of the office of BSNL.d) The data entry shall be made on the PCs/terminals provided by BSNL. The operator must have basic

knowledge in data entry work, working with MS word, MS Excel, FoxPro, CDR, ERP, Kanan FX etc.



e) The contractor has to ensure 100% error-free input/entry. If at any stage, any error is noted, it will be thediscretion of GMTD to impose any amount of financial penalty on the contractor. The decision ofGMTD, Cuttack shall be final and binding in this regard.

f) The scope of the work is given in Section-II. It lists the various types of data entries to be made as perthe requirement.

g) The user reserves the right to increase or decrease the quantity from what is specified in the schedule ofquantities, without any change in unit price or other terms and conditions depending on actualrequirement.

h) The General Manager, Telecom District, Cuttack shall supervise the work through his representatives.i) In case of any dispute arising during the execution of the work, the decision of the General Manager,

Telecom District, Cuttack shall be final & binding.j) (a)The data entry operator, supplied by the bidder, if at any point of time found to be doing any

alterations, deletions, additions to the official records given to him for data entry without the permissionof the supervising authority, will be viewed seriously and the following action will be taken.(b) GMTD, Cuttack, will examine such cases as mentioned at (a) above to assess the loss, if any,incurred by BSNL for such mishandling of records and the data entry operator, if found guilty, theamount of loss will be made good by the contractor. The data entry operator will forthwith be removed.(c) Bidder or the data entry operator supplied by the bidder, violates any of the conditions of this tender,the contract agreement will be liable to be terminated and the Bank Guarantee will en-cashed in full orin part. In this regard, the decision of GMTD, Cuttack, shall be final.(d) The contractor shall be responsible for the proper and careful working of the operator(s) so engagedby him. Any loss due to non performance by the operator(s), shall be made good by the operator,besides removing such operator from engagement.(e) As penalty, he will be black-listed in the entire Orissa Telecom Circle and barred from doing anydata entry work in BSNL.(f) It shall be responsibility of the contractor to ensure utmost confidentiality of information/data ofBSNL and if any time, any such information to the contrary is brought to notice, the contract shall beterminated and the Bank Guarantee will be encashed in full, apart from taking suitable action.

k) The contractor is liable to comply with all statutory requirements of labour laws in so far as payment tofull time data entry operators are concerned and their entitlements like EPF, ESI etc. The recordsmaintained in this respect are subject to inspection by BSNL or any other statutory body. If BSNL isrequired to pay any amount in any connection it will be at the risk & cost of the contractor.

l) Muster roll has to be maintained by the contractors in respect of contract labourers engaged by them.m) The payment of contract labourers by the contractor is to be carried out as per the rate approved by the

Central Govt. from time to time.n) The contract labourers engaged by the contractors may be covered under ESI and EPF scheme by the

contractor himself as per rules.o) The contractor will issue employment cards to engaged contract labourers.

29. RIGHT TO VARY QUANTITIES & PERIODBSNL will have the right to increase or decrease up to 25% quantity of work without any change in the unitrate or other terms and conditions at the time of award of the contract.30. ANNULMENT OF AWARDSFailure of the successful bidder to comply with the requirement of Clause-22 shall constitute sufficient groundfor the annulment of the award and forfeiture of the bid security in which event tendering authority may makethe award to any other bidder at the discretion of tendering authority or call for new bids.31. PERIOD OF VALIDITY OF BIDS

(a) Bid shall remain valid for 120 days from date of opening of the bid. A BID VALID FOR A SHORTERPERIOD SHALL BE REJECTED BY BSNL AS SUBSTANTIALLY NON-RESPONSIVE BID.

(b) A bidder accepting the request of tendering authority for an extension to the period of the bid validity inexceptional circumstances will not be permitted to modify the bid.

32. TENDERING AUTHORITY’S RIGHT TO ACCEPT ANY BID AND TO REJECT ANY OR ALL BIDSThe Tendering authority reserves the right to accept or reject any bid, and to annul the bidding process and rejectall bids, at any time prior to award of contract without assigning any reason whatsoever and without therebyincurring any liability to the affected bidder or bidders on the grounds for the Tendering authority’s action.33. REJECTION OF BID



The bid will be rejected in case of :-i. Non-submission of required documents as per Section V.ii. Bid quoted with conditional rates.iii. Non-submission of bid securityiv. Incomplete of bidv. Non-acceptance of correction of price

34. DEBARRING CONDITIONSSub-contracting of the work will debar and disqualify a successful bidder.BSNL reserves the right to disqualify such bidders who have a record of not meeting contractualobligations against earlier contract entered into with BSNL.The engagement and employment of unskilled, semi-skilled, skilled or any other labourers and paymentof wages to them as per existing provisions of various central labour laws and regulations is the soleresponsibility of the contractor and any breach of such laws or regulations shall be deemed to be breachof this contract.BSNL reserves the right to blacklist a bidder for a suitable period in case he fails to honour his bidwithout sufficient ground.

35. NEAR-RELATIONSHIP CERTIFICATE35.1. The bidder should give a certificate that none of his/ her near relative, as defined below, is working in

the units where he is going to apply for the tender. In case of proprietorship firm certificate will begiven by the proprietor. For partnership firm certificate will be given by all the partners and in case oflimited company by all the Directors of the company excluding Government of India/ Financialinstitution nominees and independent non-Official part time Directors appointed by Govt. of India orthe Governor of the state and full time Directors of PSUs both state and central. Due to any breach ofthese conditions by the company or firm or any other person the tender will be cancelled and BidSecurity will be forfeited at any stage whenever it is noticed and BSNL will not pay any damage to thecompany or firm or the concerned person.

35.2. The Company or firm or the person will also be debarred for further participation in the concerned unit.35.3 The near relatives for this purpose are defined as:-

(a) Members of a Hindu undivided family.(b) They are husband and wife.(c) The one is related to the other in the manner as father, mother, son(s) & Son's wife (daughter in law),Daughter(s) and daughter's husband (son in law), brother(s) and brother's wife, sister(s) and sister'shusband (brother in law).

35.4. The format of the certificate is given in Annexure-D of Section-8.36. VERIFICATION OF DOCUMENTS AND CERTIFICATES

The bidder will ensure that all the documents and certificates, including experience/ performance andself certificates submitted by him are correct and genuine before enclosing them in the bid. The onus ofproving genuineness of the submitted documents would rest with the bidder.

If any document/ paper/ certificate submitted by the participant bidder is found / discovered to be false /fabricated / tempered / manipulated either during bid evaluation or during award of contract orthereafter, then the Purchaser will take action for rejection of tender/contract & forefieture ofEMD/Performance Security Deposit.

37. Force Majeure:If any time, during the continuance of this contract, the performance in whole or in part by either party of

any obligation under this contract is prevented or delayed by reason of any war, or hostility, acts of the publicenemy, civil commotion, sabotage, fires, floods, explosions, epidemics, quarantine restrictions, strikes, lockoutsor act of God (Hereinafter referred to as events) provided notice of happenings, of any such eventuality is givenby either party to the other within 21 days from the date of occurrence thereof, neither party shall by reason ofsuch events be entitled to terminate this contract nor shall either party have any claim for damages against theother in respect of such on performance or delay in performance under the contract shall be resumed as soon aspracticable after such an event may come to an end or cease to exist, and the decision of BSNL as to whether thesupplies have been so resumed or not shall be final and conclusive, provided further that if the performance in



whole or part of any obligation under this contract is prevented or delayed by reason of any such event for aperiod exceeding 60 days either party may, at his option terminate the contract.38. Arbitration:

In the event of any question, dispute or difference arising under this agreement or in connection there-withexcept as to matter the decision of which is specifically provided under this agreement, the same shall bereferred to sole arbitration of the CHIEF GENERAL MANAGER Telecom BSNL, Orissa CircleBhubaneswar or in case his designation changed or his office is abolished then in such case to the solearbitration of the officer for the time being entrusted whether in addition to the functions of the ChiefGeneral Manager BSNL, Orissa Circle Bhubaneswar or by whatever designation such officers may becalled. The award of the arbitrator shall be final and binding on the parties.The venue of the arbitration proceeding shall be the O/O the Chief General Manager BSNL Orissa CircleBhubanewar or such other places as the arbitrator may decide. The following procedure shall be followed.In case parties are unable to reach a settlement by themselves, the dispute should be submitted forarbitration in accordance with contract agreement.There should not be a joint submission with contractor to the sole arbitrator.Each party should submit its own claim severally and may oppose the claim put forward by the other party.The onus of establishment his claims will be left to the contractor.Once a claim has been included in the submission by the contractor, a modification thereof will be opposed.The “point of defence” will be based on actual conditions of the contract.Claims in the nature of ex-gratia payments shall not be entertained by the Arbitrator as these are notcontracted.

39. Set Off:Any sum of money due and payable to the contractor (including security deposit refundable to him) under thiscontract may be appropriated by BSNL and set off the same against any claim of BSNL for payment of a sum ofmoney arising out of this contract or under any other contract made by contractor with BSNL.In the event of said security deposit being insufficient, the balance of total amount recoverable as the case may be shallbe deducted from any such due to the service provider under this or any other contract with BSNL. Should this amountbe insufficient to cover the said full amount recoverable, the service provider shall pay to BSNL on demand thebalance amount, if any, due to BSNL within 30 days of the demand by BSNL.If any amount due to the company is so set off against the said security deposit, the service provider shall have tomake good the said amount so set off to bring the security deposit to the original value immediately by not later than10 days.

40. COURT JURISDICTION40.1 Any dispute arising out of the tender/ bid document/ evaluation of bids/ issue of LOI shall be subject to

the jurisdiction of the competent court at the place from where the NIT/ tender has been issued.40.2 Where a contractor has not agreed to arbitration, the dispute/ claims arising out of the Contract/ PO

entered with him shall be subject to the jurisdiction of the competent Court at the place from whereContract/ PO has been issued. Accordingly, a stipulation shall be made in the contract as under.“This Contract/ PO is subject to jurisdiction of Court at Cuttack only”.

41. E-TENDERING INSTRUCTIONS TO BIDDERSThe instructions given below are ITI’s e-tender portal centric and for e-tenders invited by the General

Manager Telecom District, Cuttack of Odisha Circle only.A. General:

a. Submission of Bids only through online process is mandatory for this Tender for conducting electronictendering, the Tendering Authority is using the e-Tender Portal (https://www.tenderwizard.com/BSNL)of M/s ITI Limited, a Government of India Undertaking.

b. For participating in this tender online, the following instructions are to be read carefully. Theseinstructions are supplemented with more detailed guidelines on the relevant screens of the ElectronicTendering System (ETS.).

i. It is advised that all the documents to be submitted (Section VII) are kept scanned or converted to PDFformat in a separate folder on your computer before starting online submission. The Price bid (ExcelFormat) may be downloaded and rates may be filled appropriately. This file may also be saved in asecret folder on your computer.



ii. While uploading the documents ,it should be ensured that the file name should be the name of thedocument itself for easy pairing and scrutiny.

B. Tender Bidding Methodology:Financial bids & Technical bids shall be submitted by the bidder at the same time.C. Broad outline of activities from Bidders perspective:a. Procure a Digital Signature Certificate (DSC)b. Register for Electronic Tendering System (ETS) in e-Tender Portal.c. Create Users and assign roles on ETSd. View Notice Inviting Tender (NIT) on ETSe. Download Official Copy of Tender Documents from ETSf. Clarification to Tender Documents on ETS – Query to BSNL (Optional)g. View response to queries posted by BSNL, through addenda.h. Bid-Submission on ETSi. Attend Public Online Tender Opening Event (TOE) on ETS – Opening of Technical-Partj. Post-TOE Clarification on ETS (Optional)k. Respond to BSNL‟ s Post-TOE queriesl. Attend Public Online Tender Opening Event (TOE) on ETS – Opening of Financial-Part

(Only for Technically Responsive Bidders)D. Digital Certificates

For integrity of data and its authenticity/ non-repudiation of electronic records, and be compliant with ITAct 2000, it is necessary for each user to have a Digital Certificate (DC). also referred to as Digital SignatureCertificate (DSC), of Class III issued by a Certifying Authority (CA) licensed by Controller of CertifyingAuthorities (CCA) [refer http://www.cca.gov.in]. Certifying Authority (CA) licensed by Controller of CertifyingAuthorities (CCA) [refer http://www.cca.gov.in].E. Registration

The Tender document can be downloaded from the e-Tender Portal and to be submitted in the e-format.Requirement payment is to be made in e-payment, as instructed.

Amendments, if any, to the tender document will be notified in the above website as and when suchamendments are notified.

It is the responsibility of the bidders who have downloaded the tender document from the website to keepthemselves abreast of such amendments before submitting the tender document.

Intending bidders are requested to register themselves with M/s. ITI Limited through e-Tender Portal forobtaining user-id, Digital Signature Certificates etc., by paying Vendor registration fee and processing fee forparticipating in the above mentioned tender.

The General Manager Telecom District Cuttack has decided to use process of e-tendering for inviting thistender and thus the physical copy of the tender would not be sold.

After successful submission of Registration details and Vendor registration fee and processing fee (asapplicable), please contact ITI Helpdesk and BSNL Contact Points (as given below), to get your registrationaccepted/activated.

ITI Tender WizardHelp Desk Contact

Shri Sanjib Mohapatra, 09937488749,07377708585, between 10:30 hrsto 17:00 hrs from 04.06.2016 to 21.06.2016 [email protected]

BSNL Contact-1 Mrs. Nandita Sahoo, AGM (NW-PLG-CFA) O/o GMTD BSNL CuttackTel No.0671-2304440, Mob No.9437422000 between 10:30 hrs to 17:00hrs from 04.06.2016 to 21.06.2016

BSNL Contact-2 Shri R.K. Mohanty, SDE (Planning) O/o GMTD BSNL Cuttack,Tel No. 0671-2304440, Mob No.9437001200 between 10:30 hrs to 17:00hrs from 04.06.2016 to 21.06.2016 email id :[email protected]

42. INTIMATION OF CORRECTIONS/MODIFICATIONS TO TENDER DOCUMENTThe correction/modification, if any, in the tender document will be uploaded in the Website i.e.www.orissa.bsnl.co.in/cuttack and www.tenderwizard.com/BSNL as noted in NIT, which will be treated asfinal. The amendments if any will not be published in the Newspaper. It is the responsibility of the biddersto visit e-Tender Portal and keep themselves updated regarding amendments/ correction/modification etc.

43. IMPORTANT INSTRUCTIONS

http://www.cca.gov.in




a. The documents and certificates should be submitted online by uploading in the e-Tender portal as mentionedin Section-Vb. The following documents in a separate envelope are to be submitted through Offline as instructed in clause-15 Part-A of Section-III in the tender box in the chamber of AGM (NW-PLG-CFA) Room No-208, 1st Floor,Doorsanchar Bhawan, Cuttack-753012 or should reach him by Registered/ Speed Post before the closingtime of closing date.

i. Crossed DD towards the cost of tender paperii. Crossed DD towards Bid Security / EMDiii. Original copy of Power of attorney ( If Applicable)

c. Special Note on Security of Bids in ETS:i. Security related functionality has been rigorously implemented in ETS in a multidimensional manner.

Starting with 'Acceptance of Registration by the Service Provider', provision for security has been made atvarious stages in Electronic Tender's software. Specifically for Bid Submission, some security relatedaspects are outlined below:

ii.As part of the Electronic Encrypter functionality, the contents of both the “Electronic Forms‟ and the “Main-Bid‟ are securely encrypted using a Pass-word created by the server itself. The Pass-word is more difficultto break. This method of bid encryption does not have the security and data-integrity related vulnerabilitieswhich are inherent in e-tendering systems which use Public- Key of the specified officer of a Buyerorganization for bid-encryption. Bid-encryption in ETS is such that the Bids cannot be decrypted before thePublic Online Tender Opening Event (TOE), even if there is connivance between the concerned tender-opening officers of the Buyer organization and the personnel of e-tendering service provider.

d. Public Online Tender Opening Event (TOE)i. ETS offers a unique facility for “Public Online Tender Opening Event (TOE)”. Tender Opening Officers as

well as authorized representatives of bidders can attend the Public Online Tender Opening Event (TOE)from the comfort of their offices. For this purpose, representatives of bidders (i.e. Supplier organization)duly authorized are requested to carry a Laptop and Wireless Connectivity to Internet.

ii.Every legal requirement for a transparent and secure „Public Online Tender Opening Event (TOE) has beenimplemented on ETS. As soon as a Bid is decrypted with the corresponding Pass-Phrase as submitted onlineby the bidder himself (during the TOE itself), salient points of the Bids are simultaneously made availablefor downloading by all participating bidders. The tedium of taking notes during a manual Tender OpeningEvent is therefore replaced with this superior and convenient form of Public Online Tender Opening Event(TOE).

iii. ETS has a unique facility of “Online Comparison Chart” which is dynamically updated as each onlinebid is opened. The format of the chart is based on inputs provided by the Buyer for each Tender. Theinformation in the Comparison Chart is based on the data submitted by the Bidders. A detailed Technicaland/ or Financial Comparison Chart enhances Transparency. Detailed instructions are given on relevantscreens.

iv. ETS has a unique facility of a detailed report titled “Minutes of Online Tender Opening Event (TOE)‟covering all important activities of „Online Tender Opening Event (TOE)‟ . This is available to allparticipating bidders for “Viewing/ Downloading‟ . There are many more facilities and features on ETS.For a particular tender, the screens viewed by a Supplier will depend upon the options selected by theconcerned Buyer.

v.For further instructions, the vendor should visit the home -page of the e-Tender Portal(https://www.tendewizard.com/BSNL).

Important Note: It is strongly recommended that all bidders should thoroughly peruse the informationprovided under the relevant links, and take appropriate action. This will prevent hiccups, and minimizeteething problems during the use of ETS.

vi. The following “FOUR KEY INSTRUCTIONS FOR BIDDERS‟ must be assiduously adhered to:1.Obtain individual Digital Signing Certificate (DSC or DC) well in advance of your first tender submissiondeadline on ETS.

2.Register your organization on ETS well in advance of your first tender submission deadline on ETS.3.Get your organization's concerned executives trained on ETS well in advance of your first tendersubmission deadline on ETS.

4.Submit your bids well in advance of tender submission deadline on ETS. There could be last minuteproblems due to internet timeout, breakdown, et al. While the first three instructions mentioned above areespecially relevant to first- time users of ETS, the fourth instruction is relevant at all times.



vii. Minimum Requirements at Bidders’ end to access and use e-Tender Portal:Computer System with good configuration (Min P IV, 1 GB RAM, Windows XP)Broadband connectivity.Microsoft Internet Explorer 6.0 or aboveDigital Certificate(s)

viii. Helpdesk for VendorsVendors may contact the M/s ITI Limited Helpdesk personnel given in Clause-8(d) of this section, for anytype of assistance/help, which they may require while uploading the bids.



SECTION-IV

FINANCIAL BID

RATE SHEET (TO BE QUOTED BY BIDDERS)

(Rate includes all type of taxes excluding service tax & Swatch Varat Cess)

Items Rate per monthin Rs.

(In figures)

Rate per month in Rs.(In words)

DATA Entry work in CuttackTelecom District as mentionedin section-II (for whole work)

Note:- L1 will be determined on the lowest quoted rate as above



SECTION-VCHECK LIST OF DOCUMENTS

The following documents (scanned copy) are required to be submitted through e-Tender PortalSl No. Description Reference Remarks (Yes (Y), No (N), Not

Applicable (NA) (√ Tick whicheveris applicable)

Y N NA1 Scanned copies of all pages of Tender document

signed by the tenderer or Authorised Person on allpages along with seal

Whole TenderDocument

2 Self Attested Photo copy of DD/ the receipt of onlinebanking/RTGS/NEFT towards cost of Tender Paper

3 Self attested Photo copy of DD/ the receipt of onlinebanking/RTGS/NEFT towards cost of EMD/BidSecurity

4 Valid Registration certificate of firm or Individual, toundertake the data entry work

5 Valid labour license from Central LabourCommissioner under the contract labour (R&A)Act-1970 and the contract labour (Regulationand Abolition) Central Rule 1971

6 Experience as per clause 4(a) DNIT As per NIT7 Valid PAN Card with up-to-date return8 Valid EPF registration certificate with proof of

up to date payment9 Valid ESI registration certificate with proof of

up to date payment10 Valid Service Tax registration certificate with

proof of up to date payment and return11 Annual turnover certificate from a registered

Chartered Account firm for the financial year(2013-14 & 2014-15)

12 Power of Attorney as per tender document, ifapplicable

13 Self attested copy of memorandum article/partnership deed/affidavit/proprietorship (which isapplicable).

Cont.



SlNo.

Description Reference Remarks (Yes (Y), No (N), NotApplicable (NA) (√ Tickwhichever is applicable)

Y N NA14 Self-Attested copy of the Check list duly filled in Section-VI

15 Self-Attested copy of Declaration of Non -tampering of tender document duly filled andsigned.

Section-VIAnnexure-B

16 Self-Attested copy of Clause by clausecompliance duly filled and signed.

Section-VIAnnexure-C

17 No near relative certificate duly filled in andsigned

Section-VIAnnexure-D

18 Self-Attested copy of Declaration forDownloading the tender Document

Section-VIAnnexure-E

19 Scanned copy of Letter of Authorization toTender Opening Event (TOE)

Section-VIAnnexure-G

20 Self-Attested copy of the Integrity Pact dulyfilled and signed

Section-VIAnnexure-H

21 Tenderer’s profile duly filled in and signed Section-VIAnnexure-I

22 Master Vendor Form Section-VIAnnexure-J

23 Self-Attested copy of Bid form duly filled andsigned

Section-VIAnnexure-K

24 Undertaking regarding genuineness of thedocuments/information submitted

Section-VIAnnexure-L

The bidder has also to ensure if he has filled the quoted price applied for, in excel format in the appropriateplace of the e-tender portal.



SECTION-VI

LIST OF ALL TYPE OF FORMATS FORDECLARATIONS, UNDERTAKINGS, AGREEMENTS AND CERTIFICATES

SlNo

Format Name

1 ANNEXURE-A: AGREEMENT (Sample Format)2 ANNEXURE-B: DECLARATION OF NON TAMPERING OF TENDER DOCUMENT

3 ANNEXURE-C: DECLARATION OF CLAUSE BY CLAUSE COMPLIANCE4 ANNEXURE-D: NO NEAR RELATIVES CERTIFICATE IN BSNL5 ANNEXURE-E: DECLARATION FOR DOWNLOADING THE TENDER DOCUMENT.

6 ANNEXURE-F: PERFORMANCE BANK GUARANTEE (BOND FORM)7 ANNEXURE-G: LETTER OF AUTHORISATION FOR ATTENDING BID OPENING8 ANNEXURE-H: INTEGRITY PACT9 ANNEXURE-I: TENDERER’S PROFILE10 ANNEXURE-J: VENDOR FORM11 ANNEXURE-K: BID FORM12 ANNEXURE-L:UNDERTAKING REGARDING GENUINENESS OF THE

DOCUMENTS/INFORMATION SUBMITTED



ANNEXURE-AAGREEMENT FOR DATA ENTRYWORK IN CUTTACK TELECOM DISRTRICT

(On Rs. 100.00 Non-judicial stamp paper)

Tender No.-This contract is made between the GMTD, BSNL (Cuttack) party of the first part &

M/s________________________________________________

(hereinafter called the contractor) party on the second part.

The period of contract will be 12 months with effect from date __________________. In case the tender is

further extended as per the terms & conditions of the tender, the contract shall remain valid till the expiry of the

extended period of the tender on the same terms and conditions.

This contract is entered into by the BSNL with the contractor for

(Name of work): ____________________________________________

The scope, terms and conditions/specification etc. of this contract will be as per original tender documents.

I assure that I shall undertake the said work as per terms and conditions of contract during the tenure of the

contract.

Witness Party on the first part

(BSNL side)1. Signature DGM(N/W-OP-CFA)City/Rural

Name & address O/o GMTD, Cuttack

Party on the second part(Contractor side)2. Signature

Name & addressName, address & signature of thecontractor with seal of the company



ANNEXURE-B

Declaration of Non tampering of tender document

I, Sri/Smt/M/s __________________________________________________________(authorized signatory)

hereby declare that the tender document submitted has been downloaded from the website

“http://www.orissa.bsnl.co.in” or www.tenderwizard.com/BSNL and I have checked up that no page is

missing and all pages as per the index are available and no addition/ deletion/correction/tampering has been

made in the tender document. In case at any stage, it is found that any addition / deletion / correction has been

made, BSNL shall have the absolute right to take any action as deemed fit, without any prior intimation to me.

Place:__________________________________

Date:__________________________________ Signature of bidder/Authorized Signatory

Name of the __________________________

Seal of the bidder: _____________________



ANNEXURE-C

DECLARATION OF CLAUSE BY CLAUSE COMPLIANCE

I________________________________________________________________(authorized signatory) hereby

declare that I shall comply with all the terms and conditions of the tender documents as out lined in all the

clauses unconditionally.

Place : ___________________________ Signature of the Tenderer _____________________

Date:_____________________________ Name of the Tenderer _______________________



ANNEXURE-D

NO NEAR RELATIVES CERTIFICATE IN BSNL

[Certificate to be given by the contractor in respect of no near relative (s) in BSNL of the contractor]

DECLARATION

I/We ________________________________________ S/o ___________ _______________________

__________________________________________ _____ ___________resident of ______________

_____________ ___________________________.hereby certify that none of my near relative(s) as defined in

the tender document is/are employed any where in BSNL as per details given in tender document. In case at any

stage, it is found that the information given by me is false/incorrect, BSNL shall have the absolute right to take

any action as deemed fit, without any prior intimation to me.

Signature of the bidder________________________________

Name : _____________________________________________

Note: The near relatives for this purpose are defined as :

A. Members of a Hindu Undivided family.B. They are husband and wife.C. The one is related to the other in the manner as father, mother, son(s) and son’s

Wife (Daughter-in-law). Daughter(s) and daughter’s husband (Son-in-law),Brother(s) and brother’s wife, sister(s) and sister’s husband (Brother-in-law).

Note: In case of proprietorship firm, certificate will be given by the proprietor, for partnership firm, certificatewill be given by all the partners and in case of Private Ltd. Company, by all the directors of thecompany.

Signature of the bidder________________________________

Name : _____________________________________________

(Capacity in which signing)Place:Date:



ANNEXURE-E

Declaration for Downloading the tender Document.

I ______________________________________________________________________ (authorized signatory)

hereby declare that the tender document submitted has been downloaded from the website

www.orissa.bsnl.co.in or www.tenderwizard.com/BSNL and no addition/deletion/correction has been made in

the proforma downloaded. I also declare that I have enclosed a DD for Rs…………..……./- towards the cost of

tender document along with this bid. In case at any stage, it is found that the information given above is false /

incorrect, BSNL shall have the absolute right to take any action as deemed fit without any prior intimation.

Date:___________________________________ Signature of Tenderer _________________________

Place: __________________________________

Name of Tenderer_____________________________

(Along with date & Seal)



ANNEXURE-F

Proforma for Performance Bank Guarantee

(To be typed on Rs.100/- non-judicial stamp paper & for the period 2 ½ years)

Dated:……………..

Sub: Performance guarantee.

Whereas DGM (NW-OP-CFA)/Rural, O/o GMTD, BSNL CuttackR/o ………………………….……………….. (hereafter referred to as GMTD, BSNL Cuttack) has issued anLOI no. …………..………. Dated ……/……/20….. awarding the workof …………… …… … …………………to M/s …………………..……………………………R/o ………………………………………………………………… (hereafter referred to as “Bidder”) andGMTD, BSNL Cuttack has asked him to submit a performance guarantee in favour DGM (NW-OP-CFA)Rural,O/o GMTD, BSNL Cuttack of Rs. …………..……/- (hereafter referred to as “P.G. Amount”) valid upto ……/……/20………(hereafter referred to as “Validity Date”)

Now at the request of the Bidder, We …………………………… Bank ……………………Branchhaving ……………………..…………………… ……………………………. (Address) and Regd. officeaddress as ……… ………...…………………………………………………… ……… ……… … (Hereinaftercalled ‘the Bank”) agreed to give this guarantee as hereinafter contained:

2. We, “the Bank” do hereby undertake and assure to the GMTD, BSNL Cuttack that if in the opinion ofthe GMTD, BSNL Cuttack, the Bidder has in any way failed to observe or perform the terms andconditions of the said agreement or has committed any breach of its obligations there-under, the Bankshall on demand and without any objection or demur pay to the GMTD, BSNL Cuttack the said sumlimited to P.G. Amount or such lesser amount as GMTD, BSNL Cuttack may demand without requiringGMTD, BSNL Cuttack to have recourse to any legal remedy that may be available to it to compel theBank to pay the same.

3. Any such demand from the GMTD, BSNL Cuttack shall be conclusive as regards the liability of Bidderto pay to GMTD, BSNL Cuttack or as regards the amount payable by the Bank under this guarantee.The Bank shall not be entitled to withhold payment on the ground that the Bidder had disputed itsliability to pay or has disputed the quantum of the amount or that any arbitration proceeding or legalproceeding is pending between Bidder and GMTD, BSNL Cuttack regarding the claim.

4. We, the Bank further agree that the guarantee shall come into force from the date of its issue and shallremain in full force and effect up to its Validity date.

5. The Bank further agrees that the GMTD, BSNL Cuttack shall have the fullest liberty without theconsent of the Bank and without affecting in any way the obligations hereunder to vary any of the termsand conditions of the said agreement or to extend the time for performance of the said agreement fromany of the powers exercisable by GMTD, BSNL Cuttack against the Bidder and to forebear to enforceany of the terms and conditions relating to the said agreement and the Bank shall not be relieved fromits liability by reason of such failure or extension being granted to Bidder or through any forbearance,act or omission on the part of GMTD, BSNL Cuttack or any indulgence by GMTD, BSNL Cuttack toBidder or any other matter or thing whatsoever which under the law relating to sureties would but forthis provision have the effect of relieving or discharging the guarantor.

6. Notwithstanding anything herein contained ;



(a) The liability of the Bank under this guarantee is restricted to the P.G. Amount and it will remainin force up to its Validity date.

(b) The guarantee shall stand completely discharged and all rights of the GMTD, BSNL Cuttackunder this Guarantee shall be extinguished if no claim or demand is made on us in writing on orbefore its validity date.

7. In case GMTD, BSNL Cuttack demands for any money under this bank guarantee, the same shall bepaid through banker’s Cheque in favour of “AO (Cash) O/o GMTD, BSNL, Cuttack.

8. The Bank guarantees that the below mentioned officer who have signed it on behalf of the Bank haveauthority to give this guarantee under its delegated power.

Place: ……………………………

Date: ………………………….. Signature of the Bank Officer)

Rubber stamp of the bank

Authorized Power of Attorney Number: ……………….

Name of the Bank officer: ……………………………..

Designation: ……………………………………

Complete Postal address of Bank: ……………………

………………………………………………………………

Telephone Numbers ……………………………..

Fax numbers ………………………………



ANNEXURE-G

LETTER OF AUTHORISATION FOR ATTENDING BID OPENING(To reach on or before date of bid opening)

ToThe DGM (NW-OP-CFA) RuralO/o GMTD, Cuttack

Sub: Authorization for attending bid opening on __________________ (date)

Following persons are hereby authorized to attend the bid opening for the tender mentioned above onbehalf of __________________________________________ (Bidder) in order of preference given below.

Order ofPreference

Name Specimen Signature

I

II

Alternate Representative

_________________________________________Signature of bidder Or Officer authorized to sign the bidDocuments on behalf of the bidder

Note:1 Maximum of one representative will be permitted to attend bid opening. In cases where it is restricted to

one, first preference will be allowed. Alternate representative will be permitted when regularrepresentatives are not able to attend.

2 Permission for entry to the hall where bids are opened may be refused in case authorization asprescribed above is not received.



ANNEXURE-H

INTEGRITY PACT

Between

Bharat Sanchar Nigam Limited (BSNL)/ hereinafter referred to as “The Principal”And

………………………………………………………………………… hereinafter referred to as “TheBidder/Contractor”

Preamble

The Principal intends to award, under laid down organizational procedures, contract/sfor ……………………………………. The Principal values full compliance with all relevant laws andregulations, and the principals of economic use of resources, and of fairness and transparency in its relationswith its Bidder/s and Contractor/s.

In order to achieve these goals, the principal will appoint an Independent External Monitor who will monitorthe tender process and the execution of the contract for compliance with the principles mentioned above.

Section 1- Commitments of the principal(1) The principal commits itself to take all measures necessary to prevent corruption and to observe the

following principles:-(a). No employee of the Principal, personally or through family members, will in connection with the tenderfor, or the execution of a contract, demand, take a promise for or accept, for him/herself or third person, anymaterial or immaterial benefit which he/she is not legally entitled to.(b). The Principal will, during the tender process treat all Bidder(s) with equity and reason. The Principal willin particular, before and during the tender process, provide to all Bidder(s) the same information and will notprovide to any Bidder(s) could obtain an advantage in relation to the tender process or the contract execution.(c). The Principal will exclude from the process all known prejudiced person.

(2) If the Principal obtains information on the conduct of any of its employees which is a criminal offenceunder the relevant Anti-Corruption Laws of India, or if there be a substantive suspicion in this regard, thePrincipal will inform its Vigilance Office and in addition can initiate disciplinary actions

Section 2- Commitments of the Bidder(s)/Contractor(s)(1) The Bidder(s)/Contractor(s) commit itself to take all measures necessary to prevent corruption. He commits

himself to observe the following principles during his participation in the tender process and during thecontract execution.

(a).The Bidder(s)/Contractor(s) will not, directly or through any other person or firm, offer Promise or give toany of the principal’s employees involved in the tender process or the execution of the contract or to anythird person any material benefit which he/she is not legally entitled to, in order to obtain in exchange anyadvantage of any kind whatsoever during the tender process or during the execution of the contract.

(b). The Bidder(s)/Contractor(s) will not enter with other Bidder(s) into any undisclosed agreement orunderstanding, whether formal or informal. This applies in particular to prices, specifications, subsidiarycontracts, submission, or non-submission of bids or any other actions to restrict competitiveness or to introducecartelization in the bidding process.(c). The Bidder(s)/Contractor(s) will not commit any offence under the relevant Anti-corruption Laws of India,further the Bidder(s)/Contractor(s) will not use improperly, for purposes of competition or personal gain, or passon to others, any information or document provided by the Principal as part of the business relationship,regarding plans, technical proposals and business details, including information contained or transmittedelectronically.(d). The Bidder(s)/Contractor(s) will, when presenting his bid, disclose any and all payment he has made, iscommitted to or intends to make agents, brokers or any other intermediaries in connection with the award of thecontract.



(2) The Bidder(s)/Contractor(s) will not instigate third persons to commit offences outline above or be anaccessory to such offences.

Section 3- Disqualification from tender process and exclusion from future contractsIf the Bidder(s)/ Contractor(s), before contract award or during execution has committed a transgression

through a violation of Section 2, above or in any other form such as to put his reliability or credibility inquestion, the Principal is entitled to disqualify the Bidder(s)/Contractor(s) from the tender process or take actionas per the defined procedure.

Section 4-Compensation for Damages(i). If the Principal has disqualified the Bidder(s) from the tender process prior to the award according to Section3, the Principal is entitled is entitled to demand and recover the damaged equivalent to Earnest MoneyDeposit/Bid Security.

(ii). If the Principal has terminated the contract according to Section 3, or if the Principal is entitled to terminatethe contract according to Section 3, or if the Principal shall be entitled to demand and recover from theContractor the amount equivalent to Security Deposit/ Performance Bank Guarantee in addition to any otherpenalties/recoveries as per terms and conditions of the tender.

Section 5- Previous transgression(i). The Bidder declares that no previous transgression occurred in the last 3 years with any other company inany country conforming to the Anti-corruption approach or with any other Public Sector Enterprise in India thatcould justify his exclusion from the tender process.(ii). If the Bidder makes incorrect statement on this subject, he can be disqualified from the tender process oraction can be taken as per the defined procedure.Section 6- Equal treatment of all Bidders/ Contractors/ Subcontractors(i). The Principal will enter into agreements with identical conditions as this one with all Bidders/ Contractors.(ii). The Bidder(s)/Contractor(s) undertake(s) to demand from all subcontractors a commitment in conformitywith this Integrity Pact.(iii). The Principal will disqualify from tender process all bidders who do not sign this pact or violate itsprovisions.Section 7- Criminal charges against violating Bidder(s) /Contractor(s)/ Subcontractor(s)If the Principal obtains knowledge of conduct of a Bidder, Contractor, Subcontractor, or of an employee or arepresentative or an associate of a Bidder, Contractor, Subcontractor, which constitutes corruption, or if thePrincipal has substantive suspicion in this regard, the Principal will inform the Corporate Vigilance Office.

Section 8- External Independent Monitor/ Monitors1. Principal appoints competent and credible Independent External Monitor for this pact. The task of the

Monitor is to review independently and objectively, whether and to what extent the parties comply withthe obligation under this agreement.

2. The Monitor is not subject to instructions by the representatives of the parties and performs hisfunctions neutrally and independently. He reports to the CMD of the BSNL.

3. The Bidder(s)/ Contractor(s) accepts that the Monitor has the right to access without restriction to allproject documentation of the Principal including that provided by the contractor. The contractor willalso grant the Monitor, upon his request and demonstration of a valid interest, unrestricted andunconditional access to his project documentation. The same is applicable to Subcontractors. TheMonitor is under contractual obligation to treat the information and documents of the Bidder(s)/Contractor(s)/ Subcontractor(s) with confidentiality.

Notwithstanding anything contained in the Section, the Bidder(s) /Contractor(s) shall have no obligationwhatsoever to provide any internal costing mechanisms or any internal financial or commercial datapursuant to any audit or review conducted by or on behalf of the Principal. Further, the Bidder(s)/Contractor(s) shall not be required to provide any data relating to its other customer, or any personnel oremployee related data.



4. The Principal will provide to the Monitor sufficient information about all meeting among the partiesrelated to the project provided such meeting could have an impact on the contractual relations betweenthe Principal and the Contractor. The parties offer to the Monitor the option to participate in suchmeeting.

5. As soon as the Monitor notices, or believes to notice, a violation of this agreement, he will so inform theManagement of the Principal and request the Management to discontinue or take corrective action, or totake other relevant action. The Monitor can in this regard submit non-binding recommendations.Beyond this, the Monitor has no right to demand from the parties they act in a specific manner, refrainfrom action or tolerate action.

6. The Monitor will submit a written report to the Chairperson of the Board of the Principal within 8 to 10weeks from the date of reference or intimation to him by the ‘Principal’ and should the occasion arise,submit proposals for correcting problematic situations.

7. If the Monitor has reported to the CMD of the BSNL, a substantiated suspicion of an offence underrelevant Anti-corruption Laws of India, and the BSNL has not, within reasonable time, taken visibleaction to proceed against such offence or reported it to the corporate Vigilance Office, the Monitor mayalso transmit this information directly to the Central Vigilance Commissioner, Government of India.

8. The word ‘Monitor’ would include both singular and plural

Section 9- Pact Duration.

This Pact begins when both parties have legally signed it. It expires for the Contractor 12 monthsafter the last payment under the contract, and for all other Bidders 6 months after the contract has been awarded.

If any claim is made/lodged during this time, the same shall be binding and continue to be validdespite the lapse of this pact as specified above, unless it is discharged/determined by CMD, BSNL.

Section 10- Other Provisions1. This agreement is subject to Indian Law. Place of performance and jurisdiction is the Registered Office

of the Principal, i.e. New Delhi. The arbitration clause provided in the tender document/ contract shallnot be applicable for any issue / dispute arising under Integrity Pact.

2. Changes and supplements as well as termination notices need to be made in writing.

3. If the Contractor is a partnership or a consortium, this agreement must be, signed by all partners orconsortium members.

4. Should one or several provisions of this agreement turn out to be invalid, the remainder of thisagreement remains valid. In this case, the parties will strive to come to an agreement to their originalintensions.

…………………………………………………………………………

………………………………………………………………………………………….

For the Principal For the Bidder/Contractor

Place……………………. Witness 1: ………………………………..

Date……………………… Witness 2: …………………………



ANNEXURE-ITENDERER’S PROFILE

General:-

1. Name of the tenderer/firm ____________________________________________.

2. Name of the person submitting the tender Shri/Smt_______________________________ (In case of

proprietary/partnership firms, the tender has to be signed by proprietor/ Partner only, as the case may be)

3. Address of the firm/tenderer: (Present & Permanent)

……………………………………………………………………………………..

……………………………………………………………………………………..

4. Email ID ……………………………………………………………

5. Tel No. (with STD code) (O) …………. (Fax) ………. (R) …………… (M) ………...

6. Registration & incorporation particulars of the firm (in case of firms)

i) Proprietorship

ii) Partnership

iii) Private Limited

iv) Public Limited

(Please attach attested copies of documents of registration/incorporation of your firm with the competentauthority as required by business law)

7. Name of proprietor/Partners/Directors …………………………………………..

8. Tenderer’s bank, its address and his current account number ………………….

9. Permanent Income Tax number, Income Tax Circle ……………………………

10. Infrastructure capabilities.

11. Details of Technical and supervisory staff:

12. VAT No. (TIN No.)

13. EPF Code No.

14. ESI registration No.

I/We hereby declare that the information furnished above is true and correct.

Place & Date:- Signature of tenderer/authorized signatory

Name of the tenderer

Passport

Photograph of

bidder/firm

proprietor



ANNEXURE-J

BSNL VENDOR MASTER FORMERP(The details listed will be used for making all payments against Pos/WOs/refund of EMDs/SDs, intimation of payments byemail, issued of TDS certificates, C Form for CST purchase etc)(*) Minimum required fields to be filled by the Company/Vendor, Please attach copies of the supporting documents.

Title * :

Name * :

Address * :

Town/District* :

City * :

State* :

Postal/Pin code* :

Contact Details

Telephone Number :

Email_Id(Mandatory for E-tendering :

Name of Contract Person :

Contact Details

PAN :

Service Tax reg no :

LST (Local VAT reg No)

Tax registration no :(for Foreign Vendors)

Income Tax Exemption details

IT exemption no.

IT Exemption date

IT exemption date form

Country *

Fax No :

Mobile No.

CST Reg No. :

IT exemption rate :

IT exemption date to



Excise Details

Excise reg no. :

Excise Range :

Excise Division :

Excise Commissioner

Payment Transaction/Bank Details

Bank Country :

Bank Name :

Band Address :

Bank A/C No :

Bank IFSC :

Account holder’sname :

Type of Account :

SWITCH Code(for Foreign Vendor):

IBAN Code(for Foreign Vendor)

(Enclose a blank Cheque/a photocopy of the Cheque to verify A/c No. & Bank details

Industry Status

Micro/SSI Status :

1. I/We hereby authorize BSNL to make all payments to us by cheque/direct credit to our bank account details which arespecified above.

2. I/We here authorize BSNL to reduct bank charge applicable for such direct bank payments.

Note: 1. If PAN is not provided, TDS @ 20% will be deducted whenever applicable2. If Excise Registration/service Tax Registration/VAT Registration Number is not provided, then the taxes will not be paidwhenever applicable.3. If Bank particulars are not provided, the payment will be made by Cheque only.4. If the relevant documents for Micro/SSI status are not provided, then the relevant exemptions will not be given.

Company/Vendor Authorised Signatory/Designation Date Company Seal

For Office use)

Vendor Account Group :

TDS – Invoice :

Checked By Authorized by (Finance) SAB Vendor Master Created on SAP Vendor Code

Saving (1) Current (11)

Yes No

Payment Method :

TDS Code - Invoice :



ANNEXURE-KBID FORM

ToThe General ManagerTelecom District, Cuttack-12

Bidder reference No. ……………………………………….. date ……………………….Dear Sir,Having examined the conditions of contract and specifications including addenda No. ……………… the receiptof which is hereby duly acknowledged, we, the undersigned, offer to carry out data entry work in CuttackTelecom District in conformity with said conditions of contract and specifications as may be ascertained inaccordance with the prices attached herewith and made part of this bid.We undertake, if our bid is accepted, we will execute the work in accordance with specification, time limits &terms and conditions stipulated in the tender document.

If our bid is accepted, we shall submit the securities as per the conditions mentioned in the contract.

We agree to abide by this bid for a period of 120 days from the date fixed for bid opening (Qualifying bid) andit shall remain binding upon us and may be accepted at any time before the expiry of that period.

Until a formal agreement is prepared and executed, this bid together with your written acceptance thereof inyour notification of award shall constitute a binding contract between us.

Bid submitted by us is properly sealed and prepared so as to prevent any subsequent alternation and replacement.

Date this ……………………………. day of ………………. (the year)

Signature of authorised signatory …………………………

In capacity of …………………………….

Duly authorized to sign the bid for on behalf of ……………………………

Witness …………………..

Address ………………………

Signature ……………………………



ANNEXURE-L

UNDERTAKING REGARDING GENUINENESS OF THE DOCUMENTS/INFORMATIONSUBMITTED

I, Shri/Smt ………..…......................................……………. Son/Daughter ofShri ………………................................... do hereby undertake that all the documents / certificates submitted byme with this tender (tender for data entry work in Cuttack Telecom District) are true and are exact copies of theoriginal documents/certificates are available with me.

I further undertake that if at any time any information furnished in the documents / certificatessubmitted by me are found to be false, BSNL will have every right to take suitable action against me includingforfeiture of my EMD/ Performance Security Deposit, termination of my contact agreement and/or black-listingof my contract as deemed fit.

Place: Signature of tenderer /Authorised signatory

Date: Name & Seal of the tenderer