data for development in africa a research report jan2016
DESCRIPTION
The debate on whether open data can be used for effective advocacy has many conflicting viewpoints. Different scholars see both an empowering effect through the increase of social accountability with evidence-based advocacy or the breakdown of trust in society as ICT-mediated information increases anonymity and creates passive transparency. This research adds to this debate by assessing how civil society groups use, disseminate and apply a recently launched transparency initiative for open budget data in Uganda. The analysis further explores the landscape of budget data use; how transparent budget data is; how open data impacts on government accountability to public services and what impact the political context has on advocacy. Based on fieldwork that was carried out over 10 weeks in two urban centres and one rural area of Uganda. Overall, it is argued that civil society uses open data to increase bottom-up transparency through improved monitoring and evaluation work. However, impactsTRANSCRIPT
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Data for Development in Africa
How does civil society use open budget data to advocate for improved public services within
the Ugandan political context?
Name: Elma Jenkins
E-mail: [email protected]
Course: MSc International development studies, University of Amsterdam
Cover photo: Budget champion volunteers receiving training from the Advocates Coalition in Kampala (observation 2).
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Acknowledgements
Thank you to the wonderful people I have had the honour of speaking with
while undertaking this research, including but not limited to; ACODE, their
budget champions and staff who were kind enough to let me travel with
them and introducing me to some truly wonderful people; CUWEDA for
your excellent planning, hospitality and dedication; Development Initiative,
for setting me on the journey; Development Research and Training for the
insightful discussion giving me new angles for questioning; Bugisu NGO
Forum for helping me connect to the youth and patiently translating; All
the African Centre for Media Excellence journalists for being an inspiration,
asking tough questions and setting the curve; Overseas Development
Initiative for giving me insights into your project and to all the individuals
working on promoting truth patriotically and standing up for what they
believe in.
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Inhoud Acknowledgements ........................................................................................ 1
List of figures .................................................................................................. 3
Abbreviations ................................................................................................. 4
Summary ........................................................................................................ 5
Policy recommendations ........................................................................... 5
1. Introduction ........................................................................................... 7
2. Theoretical framework .............................................................................. 8
2.1 Open budget data ................................................................................ 8
2.2 Civil society advocacy ........................................................................... 9
2.4 Surveillance .......................................................................................... 9
2.5 Governments and transparency ........................................................ 10
3 Research Methodology ............................................................................. 11
3.1 Introduction ....................................................................................... 11
3.2 Research questions ............................................................................ 11
3.3 Sampling ............................................................................................. 11
3.4 Methods ............................................................................................. 11
3.4.1 primary data ................................................................................ 11
3.4.2 Secondary data ...................................................................... 12
4. Country context ....................................................................................... 13
4.1 Historical context ............................................................................... 13
4.2 Economic and social context.............................................................. 13
4.3 Political context .................................................................................. 14
4.4 Civil society......................................................................................... 14
4.5 Open data........................................................................................... 14
4.5 Participatory budget structure .......................................................... 15
5 Transparency in Uganda ........................................................................... 16
5.1 The landscape of data use ................................................................. 16
5.1.1 Responses to digitisation ............................................................ 16
5.1.2 Dissemination and engagement ................................................. 18
5.1.3 Processes and products of advocacy .......................................... 20
5.2 How transparent is Uganda’s budget? .............................................. 22
What data do CSOs want? ................................................................... 23
5.3 Conclusion ......................................................................................... 25
6. Social-political impacts of open data ....................................................... 26
6.1 Open data impacts on public services ............................................... 26
6.1.1 Impacts at the national level ...................................................... 26
6.1.2 Sub-national level impacts ......................................................... 27
6.1.3 Empowerment impacts .............................................................. 29
6.2 Political context of Uganda ................................................................ 30
6.2.1 The legal framework in Uganda.................................................. 30
6.2.2 Safety using budget data ............................................................ 31
6.2.3 Citizens self-censorship .............................................................. 32
6.3 Conclusion ......................................................................................... 33
7. Conclusion................................................................................................ 34
Bibliography ................................................................................................. 35
Annex one – Overview of respondents ....................................................... 40
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List of figures Figure 1 World Bank development indicators, 2016 13
Figure 2 - Governance structure of Uganda 15
Figure 3 - National print data in Ugandan Newspaper 16
Figure 4 - DI budget data visualization 17
Figure 5- Tally of digital comments 2015 18
Figure 6 - Hard copy display of local budget information 19
Figure 7 - Main types of budget information used or analysis (Renzio&Simson, 2013) 21
Figure 8 - Data gaps identified by CSOs 23
Figure 9 - Davies (2015) 5 stars of data engagement 24
Figure 10 - Participatory timeline, Nebbi 29
Figure 11 - Citizen at Mbale Ekimeza 33
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Abbreviations
ATI: Access to Information
ACODE: Advocates Coalition for Development and Environment
ACME: African Centre for Media Excellence
BM: Black Monday
CBO: Community Based Organisation
CSOs: Civil Society Organisations
DI: Development Initiative
DRT Development Research and Training
HDI: Human Development Index
IO: International Organisations
M&E: Monitoring and evaluation
MoF: ministry of Finance
NGO: Non-Governmental organisation
NRM: National Resistance Movement
OECD: Organisation for Economic and Cultural Development
ODI: Overseas Development Initiative
RCT: Randomised Control Trials
UDN: Uganda Debt Network
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Summary
The debate on whether open data can be used for effective advocacy has
many conflicting viewpoints. Different scholars see both an empowering
effect through the increase of social accountability with evidence-based
advocacy or the breakdown of trust in society as ICT-mediated information
increases anonymity and creates passive transparency. This research adds
to this debate by assessing how civil society groups use, disseminate and
apply a recently launched transparency initiative for open budget data in
Uganda. The analysis further explores the landscape of budget data use;
how transparent budget data is; how open data impacts on government
accountability to public services and what impact the political context has
on advocacy. Based on fieldwork that was carried out over 10 weeks in two
urban centres and one rural area of Uganda.
Overall, it is argued that civil society uses open data to increase bottom-up
transparency through improved monitoring and evaluation work.
However, impacts are currently only visible at the sub-national level and
do not always lead to hard accountability. The initiative does improve the
ability of CSO to use evidence based advocacy but it is further limited by
the digital divide and a weak legal framework. Worryingly, neutral civil
society groups have also been branded as opposition in the pre-election
climate while the initiative can distance national government from local
service delivery issues. The thesis concludes, while that are strong
theoretical links between transparency and advocacy, it has been shown
through comparisons with international standards that the open budget
initiative in Uganda displays an opaque level of transparency and
consequently a weak level of advocacy. It is suggested that the best way
for civil society in Uganda to use digital data is by building local
government capacity and awareness of open data requirements, especially
to improve local hard copy displays in order to re-affirm local
governments’ responsibility to provide public services and to increase data
journalism in the national media. The research also emphasises the
important role infomediaries will play as ICT-mediated open data
increases.
Policy recommendations
For the open data web portal:
1. Build a data request section into the web portal.
2. Increase offline dissemination and engagement through the media.
3. Add a map to the web portal to help visualise and improve
administration of district boundaries.
4. Improve responsiveness to comments through closer collaboration
with local governments helping build their capacity to understand
budget processes.
5. Actively engage media house to encourage debate about the
budget and open data in Uganda at the national level, including
those from a wide range of political views.
6. Include a help link to explain how data can be searched.
7. Include tools to aid data analysis on the website I.E an Excel
template outlining typical data comparisons.
8. Match data inputs with outputs. For example, matching funding
inputs with service improvement (outputs).
9. To introduce a wider range of languages on the toll free call line
especially with more representation from the North of the country.
For broader open data practices in Uganda:
10. To include qualitative data which contextualises budget information
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11. Create more feedback loops between CSOs and governments which
builds confidence in political structures.
12. Encourage local governments to hold consultations with CSOs on
their data needs.
13. Make steps to implement a process of further opening data beyond
the district budgets in order to meet the data gaps as outlined here.
14. Encourage NGOs and CBOs to share stories with the media to
generate debate, particularly at the national level.
15. Provide deliberate mechanism of empowering the local citizens
through creating stronger and cluster advocacy interest groups such
as budget champions and interpreters of budget information for the
ordinary citizens.
16. Monitor budget implementation through setting up budget
monitoring committee at different levels.
17. Encourage the use of data at the participatory budget planning
meetings.
18. To encourage CSOs to increase monitoring at the sub-national level
in urban centres.
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1. Introduction
Un-equal growth is a major hindrance to inclusive development and
corruption is one cause of this inequality. Uganda has the highest levels of
corruption in East Africa scoring 26/100 in the Transparency International
rankings with 86% of people admitting to paying a bribe (TI, 2014). While
the country has seen GDP growth in recent years (Alexis Rwabizambuga,
2015) it measures poorly (164) on the Human Development Index (HDI)
while growth in consumption is consistently low for the poorest income
levels in society, demonstrating a rising income inequality gap (HDI, 2014,
p. 39). The development of public services has also not matched the
economic growth of the country as the World Bank estimates of 40-60% of
urban accommodation are slum dwellings.
Opening government data is being explored as a way to increase
transparency and fight corruption (Renzio & Masud, 2011). In a report
published by the UN entitled “A world that counts” (2014) president Ban-
Ki-Moon called for a data revolution in the post-2015 development agenda
which has led to new funding streams for open data initiatives to hold
governments accountable (UN, 2014: 3). Comparative studies show how
open budget data are related to transparency and accountability and how
ICT will play an increasingly important part in the future by increasing the
scope and reach of transparency (Harrison & Sayogo, 2014). Particularly
interesting is the growing focus on micro data, seen in the IMFs 2015
Enhanced General Data Dissemination Systems (E-GDDS) (IMF, 2015).The
amount of data in the world is increasing (estimates say 90% of today’s
data has been created in the last two years) but it will take some time for
civil society, governments and academic groups to adapt to these new
knowledge flows (UN-IEAG, 2014, p. 5).
This has led some to suggest that the practice of open data is racing ahead
of empirical or theoretical thinking (Fox, 2015, p. 346). Furthermore, critics
have argued that open data can cause more harm than good by increasing
anonymity and reducing trust between governments and citizens. (Meijer,
2009), (Dawes, n.d).
Globally there has been an increase of interest in open budget websites
(Making budgets, 2011). The world bank launched ‘Boost’ in 2010, a
budget tool which “collects and compiles detailed data on public
expenditures from national treasury systems and presents it in a simple
user-friendly format” (Kheyfets, Mastruzzi, Merotto, & Sondergaa, 2011, p.
1) while many individual country budget websites soon followed such as
the U.S, UK and Kenya. This cutting and pasting of open data policies
across countries has led some to call for open data to be subsumed in
information justice issues (Johnson, 2014 ).
The Government of Uganda recently launched their own web portal
making budget data more transparent, consequently this is the first time
sub-national budget data is available in a widely accessible form (MoF,
2015). By looking at how civil society groups in Uganda are using digital
budget data this research can fill a knowledge gap on how useful a data
revolution is in a country like Uganda. This research aims to contribute to
the debate on how data, which has been described as a tool for positive
change in the world (Taylor, 2014), can be used for development purposes
by focussing on its use for social accountability.
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2. Theoretical framework This chapter will unpack some of the literature debates behind the main
concepts of open budget data, civil society advocacy and government
transparency.
2.1 Open budget data In 1914 American lawyer Brandeis famously said “sunlight is the most
powerful of all disinfectants” (Brandais and the history of transparency,
2009). Today this translates into open data which is defined as “accessible,
machine-readable (i.e. in a form where you can manipulate it with digital
tools), and licensed to permit re-use, rather than restricted by copyright or
intellectual property rights” (Davies T. , n.d, p. 20). Making budget data
open and freely available is one of the key aims of the open data
movement (Heald, 2012) because it is seen as a mechanism to increase
citizen’s participation and government accountability to public service
(Gray, 2015).
Of course transparency levels need to be taken into consideration. Fox
(2007) has theorised that openness, as a form of transparency, can be
placed on a scale between clear and opaque, either hiding or revealing the
true nature of an institution. (Fox, 2007, p. 666). These scales of difference
are due to the malleable nature of the term transparency, which explains
why open data does not always lead to accountability.
Closing low accountability gaps has further been theorised with the use of
a ‘virtuous circle’ of accountability which can be initiated through a
sandwich strategy of state and society working together (Fox, 2015, p.
347). This solution emphasises the importance of feedback loops
encouraging communication between data users and data producers.
Davies (2012) draws on this in his 5 steps for open data engagement which
“generate social and economic benefits to hold state institutions to
account” (Davies T. , 2012, p. 1). In an increasingly ICT driven world, open
data is being promoted as a modern equivalent to Brandais’ disinfectant.
Yet there are still many challenges to overcome especially around
government transparency and especially in the African continent public
accessibility (Renzio & Masud, Measuring and Promoting Budget
Transparency:, 2011). Open data initiatives tend to be top down which
requires critical assessment within a given social-political context,
especially where unequal social privilege and vast differences in the
capabilities of data users exist (Johnson, 2014 ). Critics have further noted
that quantitative data needs to be properly contextualised otherwise it
loses meaning and increases the likely hood of anonymity in data leading
to decreasing trust in governance institutions. Citizens also can face
challenges analysing the data, all of which creates further engagement
problems (Meijer, 2009). This aligns with Janssen et. al thinking that the
benefits of data openness are more complex than often credited (Janssen,
Charalabidis, & Zuiderv, 2012).
A prominent development approach which can help evaluate the degree of
development with open data is Sen’s (1999) ground-breaking capabilities
approach which theorises development as freedom and emphasises the
importance of subjectivity. Sen argues that individual freedoms are crucial
for inclusive development, capturing aspects of individual agency in
poverty eradication and differences in resource access and use. The focus
here is on citizen’s freedoms regarding “transparency guarantees.” In the
context of open data, one way to view Sen’s approach is to view
development as accountability (AccountAbility, n.d) giving citizens more
power to advocate for themselves.
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2.2 Civil society advocacy Civil society is often seen as an engine for social change with normative
assumptions that civil society will always promote a democratic agenda
(Pearce & Howell, 2001, p. 59). The term struggles to recognise issues of
CSOs co-option and bribery by the state it is therefore important not to
treat civil society as a homogeneous unit (Kew & Oshikoya, 2014). The
problem is further transported onto conceptions of civil society advocacy.
For example, the Open Budget Survey (OBS) has defined Budget Advocacy
as “a strategic approach to influence governments’ budget choices, aimed
at achieving clear and specific outcomes e.g., healthier people, less
poverty, or improved governance (IBP, Orientation to budget advocacy,
n.d) which assumes that budget advocacy will strengthen good
governance. Civil society campaigners often couple the concepts of
accountability and transparency together by, “incorporating the right to
know into both their strategies and their tactics, with the hope that
transparency will empower efforts to change the behaviour of powerful
institutions” (Fox, 2015, p. 663). As such, accountability is emerging as a
key strategy for development by rooting advocacy in knowledge and
information (Houtzager, 2012). This builds on the above definition of
advocacy to include social accountability as an advocacy approach.
Along with scales of transparency Fox also theorised scales of hard and soft
accountability (Fox, 2007). Soft accountability with open data often
focusses on strengthening data transparency over accountability at the
national level while hard accountability involves naming and shaming as
well as institutional sanctions. There is a higher prevalence of soft
accountability as shown in a survey Gray (2015) conducted using digital
methods which found data visualization (65%) to be the most common
data use. Joshi & Houtzager (2012) argue that current trends in
accountability have come to focus on “widgets” such as web portals. These
they argue do very little to tackle low data engagement rates (Houtzager,
2012, p. 153). Furthermore, literature assessing open data is often
focussed on benchmarking and evaluating a data set which leaves a gap in
knowledge around end user practices (Susha, Zuiderwijk, & Janssen, 2015).
In order to avoid a homogeneous view of civil society and to ground
understanding of how social accountability is working in practice, a new
concept alongside the concept of social accountability is necessary.
Renzio and Simson (2013) have compiled a list drawn from African NGO
publications showing their main uses of budget data. This list will be used
in the data analysis to explain how data is used in Uganda. It highlights a
growing strategy by civil society in developing countries: independent
monitoring and evaluation (M&E) of government programmes (Gildemyn,
2014). For example, Bjorkman and Svensson (2009) conducted Random
Control Trials (RCTs) of community M&E on primary health care centres in
two Uganda villages and found that behaviour of health care staff at the
local level changed with increased engagement of citizens in their local
health centres.
2.4 Surveillance M&E can be measured through levels of citizens’ surveillance to see how
open data is being used as a tool for social accountability. Surveillance is
defined as a “focused, systematic and routine attention to personal detail
for the purpose of influence, management, protection or direction” (Lyon,
2007, p. 14). There is a tendency to view surveillance negatively in our
growing digital age, but this does not always have to be the case. As Lyon
points out, surveillance contains elements of care and control. An example
is the crowdsourcing website in India which allows citizens to report
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bribery and corruption online (Janaagraha, 2015). As a community activity
M&E helps ensure inclusive development by involving citizens in the
decisions which affect their lives. However, Gildemyn (2014) argues that
M&E is limited in its ability to tackle unequal power relations between
CSOs and service providers because it is confined to the sub-national level.
The UN also recognises the risk of a data gap between the “data haves and
the data have-nots” (UN-IEAG, 2014, p. 6). Others have described this as a
‘digital divide’ linking it not only to lack of internet access but also a lack of
usage and benefit from data (Fuchs & Horak, 2008).
Heald (2012) argues that we need to be realistic about what open data can
achieve and the importance of studying the format and function of open
data carefully. For example, a country may score highly on an open data
index and but this may not always result in accountability because of low
uptake in civil society in this way weakening transparency initiatives.
Therefore, open data cannot provide answers “to profound ideological and
practical questions concerning the scope of the state” (2012: 47) but it can
increase evidence based citizen’s advocacy.
2.5 Governments and transparency Governments, as the largest providers of data often adopt a simplistic
approach to data sharing, viewing open data as an ends rather than a
means to development. Janssen et al (2012) identify several open data
myths commonly held by governments such as: disclosure will
automatically benefit society, all data is required to be open and open data
automatically results in open governments (Janssen, Charalabidis, &
Zuiderv, 2012). In actuality, much government open data is voluntary
making it important to study how data is made available as this can
communicate a message about the motivations and objectives behind
government open data policies. These could be to do with investments in
democratic accountability, public policy influence and equity or social
control rather than real structural change which Sen theorises as necessary
for development (Susha, Zuiderwijk, Janssen, & Gronlund, Benchmarks for
Evaluating the, 2015). Political leaders in Africa typically exert control
through the use of state resources to create patronage structures as a way
of retaining power (Tangri & Mwenda, 2005). This is expressed in Uganda
through the control of data as well. How Ugandan authoritarian leadership
react to increased evidence based accountability with data will be analysed
here by studying the format and uses of open data.
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3 Research Methodology
3.1 Introduction This chapter will introduce the sub-questions (3.2). It will then describe
how sampling was conducted and the units of analysis (3.3). The methods
will be outlined under sub-sections of primary and secondary data (3.4).
3.2 Research questions The main research question is divided into four sub-questions for further
conceptual development.
Sub question 1: What is the landscape of open budget data use in Uganda?
Sub question 2: How transparent is budget data?
Sub question 3: How has open budget data impacted government
accountability to public services?
Sub Question 4: How does the political context affect the advocacy
practices of civil society groups?
3.3 Sampling My initial sample were selectively chosen, known as purposive sampling
(Bryman, 2008: 458) followed by a snowballing approach1. Samples were
selectively chosen to locate respondents who had come into contact with
or previously used the web portal. Civil society was operationalised as
NGOs, CBOs and the media in order to research a wide variety of civil
society actors who drive advocacy work. NGOs were further narrowed
1 See Annex one for a description of respondents
down to those who work on improving public services. With the media this
was improbable (journalists inform on a large range of subjects) so media
were selected based on familiarity with data journalism training.
Respondents from three geographical areas (Kampala, Nebbi and Mbale)
were chosen to ensure the findings were not limited to one geographical
area. The research used an inductive approach to locate a range of target
samples.
3.4 Methods
3.4.1 primary data
Semi-structured Interviews: A total of 23 in depth interviews using
semi-structure questions were conducted. Each interview was transcribed
for analysis. Discretion was used when making direct approaches to
organisations. For instance, NGOs were directly approached but
government ministries, without formal correspondence, were not.
The research aim was always introduced and respondents were assured
verbally that their anonymity would be guaranteed.
Observations: Observations allow behaviours to be directly observed
rather than inferred from secondary data (Bryman, 2008:254). A
participant observer approach was used (2008:257) for four observation
opportunities which made note keeping and requesting translations easier.
Observation can provide contextual knowledge to the research while non-
structured conversations can assist in networking for more respondents.
Participatory method: The research includes a participatory method in
order to explore the central themes of the research question from the
perspective of a CBO working at sub-national level (Bryman: 2008, 473). A
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participatory time line was selected in order to map experiences of using
budget data on the ground.
3.4.2 Secondary data
Secondary data collected from the field includes government
correspondence, photos and media coverage as well as online comments
extracted from the web portal. Secondary data was especially important
for data on the media component who have a greater online presence. The
data collected includes:
1. Online comment from the Budget.go.ug website.
2. Online and in print budget coverage of the last two years (blogs and
news articles).
3. Official correspondence from Ministries.
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4. Country context This chapter will begin with an overview of the historical context (4.1)
followed by Uganda’s economic & social contexts (4.2). 4.3 will look at the
political context followed by a brief overview of civil society in Uganda
(4.4). 4.5 will describe Uganda’s open data context and 4.6 will cover
historical changes to the budget and the participatory budge structure.
4.1 Historical context Uganda gained independence in 1962 however, democracy has alluded the
country as two dictators have held power for over 17 years, between 1963
until the general elections in 1980. Colonial administrative structures were
not altered in this time continuing a system of closed records and data in
Uganda. These political structures were not challenged until the National
Resistance Movement (NRM) led by Yoweri Museveni demanded a return
to democratic elections (Mutibwa, 1992).
Museveni has held on to power since 1980 and has over-seen economic
and political reforms which included transparency, openness and
accountability (Kuteesa, Magona, Maris, & Wokadala, 2006). However, the
need to retain power by the ruling party has seen the corrosion of these
reforms as spending priorities are re-directed and selective transparency is
implemented. In the last election (2011) it was estimated the NRM spent
Shs350 billion maintaining power and is set to spend more in the coming
election (Matsiko, 2014).
4.2 Economic and social context Uganda is a land locked country with a population of 37.58 Million (WB,
World Development Indicators, 2016). Figure 1 shows Uganda’s macro-
economic stability with a GDP growth of 5.9% driven by the agriculture and
telecoms industries ( Alexis Rwabizambuga, 2015, p. 4). Government debt,
however, remains consistently high reflecting the reliance on international
aid (WB, World Development Indicators, 2016).
Figure 1 World Bank development indicators, 2016
Uganda has been rapidly urbanizing due to a lack of opportunities in the
rural areas. However, currently only 18% of the population live in urban
areas (Sengendo, Lwasa, & Mukwaya, 2010, p. 268). This has led to recent
changes in the district administration as governance areas re-adjust to the
influx of people by demanding new district boundaries (25 more districts
created, 2012). The majority of the countries revenue is made and
collected in the only registered city, Kampala, though there are several
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urban centres in the running to be given city status in the coming years
(Jinja, Mbale, Arua, Mbarara and Gulu) which will rival the economic
strength of Kampala in the future.
4.3 Political context There is political tension with the upcoming 2016 elections. President
Museveni has been accused of a sham democracy and has been linked
with a number of human rights abuses (Izamo & Wilkerson, 2011, p. 65).
He recently passed laws limiting freedom of speech and increasing ICT
control which suggests political control through violence. The continuation
of corruption within the current regime is especially apparent in the kick-
backs for public service contracts (WB, April 2004). Some argue that
President Museveni’s power is weakening due to corruption charges, for
instance parliament recently passed amendments to the anti-corruption
bill in order to bring political leaders in line with the law (Parliament,
2015). There have been some Internal attempts from the ministry to stamp
out corruption, the move to decentralisation in 1997 was designed so
citizens can hold their local officials to account (OECD, 2004). Despite this,
some entities in Kampala are still dealt with directly through the central
government office making them effectively personal entities of President
Museveni, another sign of his strong grip on the country. Most recently the
government introduced the Leadership Code of 2002 (WB, April 2004) in
an attempt to regain control.
Andrew Mwenda a Ugandan journalist reports on corruption and how
elite officials continue to go uncharged (Mwenda, 2014). The strong
leadership of President Museveni was, arguably, necessary after the Amin
years but now criticism is starting to emerge about Uganda’s slow
democratic reforms. There is also decreasing trust in government bodies
which are viewed as corrupt, particularly the Presidency, Parliament and
the Police (AfroBarometer, 2015).
4.4 Civil society Civil society in Uganda find themselves working in an increasingly
regulated society where they previously had a strong say in policy
decisions (Robinson & Friedman, 2007). For example, the passage of the
recent NGO regulation bill allows more scrutiny of NGO work. Increasingly
Ugandan CSOs have been taking part in international discussions which has
led President Yoweri Museveni to be distrustful of CSOs with large or
external funding (Monitor, 2012).
4.5 Open data Global indexes show that the state of open budget data is low, especially in
Africa (Renzio & Simson, 2013). However, Uganda now excels in open
budget data scoring the highest in East Africa in the Open Budget Index
(OBI, 2015). The web portal launched in 2013 provides open data access to
national and sub-national budget data with the aim of eventually building
capacity so each district can upload their own data.
Uganda has a history of reforming open budget data, for example, the
1992 Mid-Term Expenditure reforms (MTER) led to newspapers regularly
publishing national government releases and introduced participatory
budget reforms (Kuteesa, Magona, Maris, & Wokadala, 2006). However,
government concepts of open data were outdated which many CSOs
complained about ( Nandyona, 2014). Furthermore, requesting
information was a long process with low success rates (Anderson, 2015)
and for those who did not have internal contacts, gaining access was
problematic (ibid). The move to ICT for open data is a bold but historically
founded in government reform.
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ICT uptake in Uganda is low, only 2,2% of all households have a working
laptop in their homes with large differences between rural and urban areas
(UCC, 2015). Literacy rates are at 66.8% and skewed toward men (CIA
World Fact Book: 2009). Together these statistics demonstrates that a
digital and gender divide in Uganda. Developments in fibre optic cable
access and higher speed internet may impact these figures in the future,
matching trends across Africa to connect the continent (ItNews, 2015).
4.5 Participatory budget structure The Local Government Act of 1997 also set out requirements for a
participatory budget process in order to improve services (IFPRI, 2011).
Local meetings in the smallest administrative unit, the village are feed into
the larger units to create an inclusive budget. Figure 2 shows Uganda’s
governance structure around budget decisions. There have been
complaints however that power is concentrated at the sub-county and that
the participatory process is merely consultative (Kiwanuka, 2012).
Most of Uganda’s 111 districts are reliant on the central government
grants for money which adds to the challenge of making local voices count
in the participatory structure. Furthermore, the central government only
spend a total of 15% of the national budget on district grants (DI, 2015)
leading to low capacity among local leaders and poorly planned local
services (IFPRI, 2011).
Figure 2 - Governance structure of Uganda
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5 Transparency in Uganda Chapter five will begin describing the landscape of budget data and the
local/global responses to it. Section 5.1 will describe how citizens are
engaging with budget data both online and offline and what advocacy
products and processes have emerged at the national and sub-national
level. Section 5.2 will study how transparent the budget website is and will
conclude with a comparison to international standards.
5.1 The landscape of data use
5.1.1 Responses to digitisation
In 2013 the Ugandan Ministry of Finance (MoF) paired up with the
Overseas Development Initiative (ODI) a UK think tank. Together they built
Uganda's first open budget web portal in 20132. The website includes a
search function down do the parish level listing budget planning figures
and quarterly release dates. It includes a feedback section and a toll free
call line available in five languages. The website represents the first time
sub-national level data is freely available in Uganda.
Responses to national open data
National budget data have been printed every quarter in major national
newspapers for the past few years in Uganda. Figure 3 shows the level of
print detail. It includes central government budgeting figures split into
sectors.
2 Budget.go.ug
Figure 3 - National print data in Ugandan Newspaper
BUGISU NGO forum, an NGO which works to strengthen democracy
through participation, view the data as a way to create accountability
around public funds,
“each time they release money, they publish it in the paper so that
everyone knows that money has come [laughs] there should not be
any excuse for not implementing”.
Interview 16
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Figure 4 - DI budget data visualization
However, it is important to bear in mind that national budget data in
Uganda represents only 15% of the total country budget (DI, 2015)
reminding us of the voluntary nature of open data in Uganda. There is low
transparency in the rest of the budget, most prominently the defence and
state house spending. This is demonstrated by low response rates to
Access to Information (ATI) requests. Between the 2008 and 2011 a total
of only 10/33 requests were granted (AFOIC, 2012). Furthermore, online
open data creates a digital divide limiting its use to the educated and
economically well off while the previous availability of national budget
data in newspaper and the low trust in government institutions lessens any
impact of digitising the national budget.
Responses to sub-national digital data
Prior to the web portal it was difficult, although not impossible, to access
sub-national level data from local gatekeepers. But access was often
entirely reliant on connections, as one NGO employee describes,
“So for those who are persistent like us if we wanted the
information, now they know us and they know we are working in
that area, we would get it. But any citizen, if you went to the
district you probably wouldn't get that information.
Interview 16
The biggest response from the Civil society community to sub-national
data has been in data visualisation, typified by the Development Initiative's
(DI) new web tool (Figure 4) in the hope that it will improve citizens
understanding of public finance.
Overall many who have been working with government data are excited to
see the web portal as one NGO worker explains,
“we are quite happy; may I say probably even excited that actually
you can with a click on the computer you can download some of
these things”
Interview 4
Improving ICT in society means CSOs are increasingly able to access open
data. However, these responses are still limited by a digital divide. To
understand it’s full reach offline engagement needs to be studied.
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5.1.2 Dissemination and engagement
The prevalence of a colonial closed data mentality in Uganda is difficult to
measure. Some indication might come from the amount of data uptake in
Community Based Organisations (CBOs). Open data is impacting on older
forms of information sharing including hard copy displays, CBO training
and debate and dissemination through the media.
Digital comments
Despite the low uptake of ICT across Uganda there were just under 200 (as
of 09/15) online comments on the new web portal. They offer a unique
opportunity to analyse a new avenue for communication and engagement
between civil society and government. Figure 5 shows the types of
comments and their frequency.
Category Type of feedback # % of total
Negative comments
Work not done 55
27.92%
Money not received 28
14.21%
Shoddy work 19
9.64%
Ghost services 12
6.09%
Extortion for public services 7 3.55% Services not running 6 3.05% Money returned complaints 3 1.52% over spending complaint 2 1.02% procurement delay complaints 1 0.51% no feedback on spending 1 0.51% Community meetings not held 1 0.51%
Positive comments
Positive comment on work 9 4.57%
positive comment on website 3 1.52% Money received 1 0.51% Requests for change
Request for work 7 3.55%
suggestions for site improvements 1 0.51% more participation 1 0.51% Incorrect information/ information
requests 40
20.30%
Figure 5- Tally of digital comments 2015
The top two complaints concern incomplete work and incorrect
administrative boundaries. The majority are negative signifying an overall
dissatisfaction with the implementation of the budget at sub-national level
which match Uganda’s low HDI score. They do demonstrate a high level of
interest in citizen local service monitoring but also show the challenges of
locating the responsible authority for social services due to confusion with
district boundaries, highlighting an area CSOs need to be aware of, as one
NGO worker explained,
“Today KCC [Kampala city council] is a district, then the next day it's
a city then some budget is going through this level then at some
point they are going direct to the service delivery units. Then you
have projects, special projects that have different modalities, you
know, so by all means the information cannot be complete.”
Interview 2
The comments are to be flagged with the duty bearers in the districts to
encourage follow up (interview 21) in effect creating a digital feedback
loop as Fox (2015) Suggested.
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Offline dissemination, debate & discussion
In Uganda community workers, radio hosts or journalists can make data
locally meaningful which increases their importance. Development
Research and training (DRT) an NGO working to reduce inequality with
data explained,
“so to use this (open data) of course you have to know how to use
a computer. So that's why these infomediaries are coming into
play. Actually that's another fancy word that this revolution is
creating so the infomediaries are people who stand between the
analysts and the consumers of this information.”
Interview 4
NGO’s in Uganda often recruit district volunteers to disseminate
information. The Advocates Coalition (ACODE) a national level NGO who
aim to reduce poverty in East Africa use 'budget champions,' volunteers
who act as information brokers and advocate for more informed
community engagement within their district (interview 17). They are
successfully reminding local service providers of their duty to display hard
copies of budget information as demonstrated in Figure 6. This information
is more localized and therefore more accessible for citizens, particularly in
rural areas therefore, it can be argued, budget champions increase
transparency.
Figure 6 - Hard copy display of local budget information
Training was identified as another important tool in making data more
transparent. ACODE open data trainings are in high demand (Observation
2) however many volunteers had trouble keeping up which was evident
from complaints that the training was too technical, demonstrating the
pervasiveness of the digital divide.
Interestingly, data training in Uganda is not limited to civil society. Local
government officials are also targeted by NGOs. Development Research
and Training (DRT) explained that they have at times specifically targeted
government officials,
“Yes we have actually trained parliament, the members of
parliament that sit on the budget committee, because some of
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these, you know when they are debating the budgets they actually
don't know”
Interview 4
There is clearly a real challenge of overcoming the digital divide and
increasing transparency across all sectors of society in Uganda, not just
civil society. Digital mediums can also be used to dissemination budget
data, which will be considered next.
Radio
The radio is a popular medium to disseminate budget data and is
particularly effective because of its ability to sensitize people to issues due
to strong oral traditions in Uganda (Kalyango, 2009, p. 213). For this
reason, CSOs often pay for radio time to raise budget issues (Interview 5).
During radio debates the public call in for clarification of budget figures
such as the actual amount of a quoted percentage (Observation 4). This
demonstrates a demand for budget information at the sub-national level in
Uganda through interactive ICT platforms beyond the website and shows
how citizens are using local resources to improve transparency freedoms.
Media
Few journalists in Uganda are aware of the web portal (Interview 11). The
African Centre for Media Excellence (ACME) a journalists’ capacity building
organisation which promotes higher news standards estimates that, of
those coming to their data journalism training, only 30% are aware of the
budget website (interview 8). ACME did however note that there had been
an increase of sub-national budget data requests from local news writers:
twenty journalists last year requested their local budgets through ACME
because the costs as still too high for downloading and aggregating the
large PDF files. But data journalists are still concerned about the lack of
data use, as one explained,
“We have a general problem with our people. I mean this
information is available and it would be good for these guys to
build their advocacy campaigns on this information. But still you
find them going on rumors and not following the actual
information”
Interview 14
Sub-national open data has had the largest impact across the country, as
can be seen from the online comments and improved local hard copy
displays. This is because CSOs have identified key indicators which increase
data engagement such as the importance of oral information sharing and
locally meaningful data. However too often info-mediaries are unable to
cope with the high demand for information which presents a problem
which they cannot overcome alone. More needs to be done to promote
sub-natinal data use, particularly in the national media. During the DI map
launch in July 2015 (Observation 2) director Charles Ntale argued that
better data can inform and monitor progress and CSOs should try to
overcome the current disconnection between data and users by
encouraging wider engagement as a way to build citizens capabilities,
however the inequality inherent within open data due to the digital and
literacy divides in Uganda can not be ignored.
5.1.3 Processes and products of advocacy
Advocacy practices often have a division of labour, either working from
within the governing system to influence policy makers or working from
outside to apply pressure. Renzio and Simson (2013: P6) identify nine
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indicators which cut across both and show which budget data are used for
advocacy in the African continent for analysis (Figure 7).
Figure 7 - Main types of budget information used or analysis (Renzio&Simson, 2013)
1. Fiscal balance (after grants) as a percentage of gross domestic product
(GDP) (actual).
2. Actual versus budgeted expenditure.
3. Actual spending on medicines (and medical supplies) as a share of total
health expenditure.
4. Actual spending on primary education as a share of total expenditure.
5. Ratio of actual primary education expenditure to tertiary education
expenditure
6. Ratio of actual wage and non-wage recurrent expenditure in
agriculture.
7. Total budgeted transfers to subnational governments as a share of
total budget.
8. Actual capital expenditure as a share of total expenditure, and
explanation of the purpose and expected results of different capital
projects.
9. Foreign aid grants actually received as a share of those initially
foreseen
Internal advocacy processes
The Civil Society Budget Advocacy group (CSBAG) which advocates at the
national level is an example of a CSO which openly admits to being co-
opted into government (Interview 6). They are regularly invited along to
internal Ministry of Finance (MoF) meetings to present their budget
priorities and view this as an opportunity to influence decision making
from within. They analyse budgets for actual sector spending as a share of
total expenditure (indicators 3&4 on the list) in order to explore how much
has been spent on key social sectors in comparison to the total budget.
They go on to compare these to their own budget priorities by writing an
annual alternative national budget proposal (CSBAG, 2015). Tracing the
share of public resources in this way invites a critical look at the ruling
parties budget priorities and helps assess the quality and relevance of
public sector spending. Doing so also queries ratios of spending within
sectors; are funds equally spread across all educational levels for instance
(indicators 5&6). Another popular national level analysis is to compare
total budget transfers to sub-national governments as a share of the
national budget (indicator 7). For example, many CSOs in Uganda do not
consider 15% of the national budget to be adequate for all the district
budgets (Interviews 7 + 11). These are popular analytical use of budget
data across Africa and shows how national level data can be useful to raise
the agenda of social services.
External advocacy processes
Sub-national level accountability practices analyse actual versus budgeted
expenditure in the key sectors (indicator 2). This allows CSOs to assess the
credibility and implementation of the government’s budget by following
up on the ground, as one ACODE budget champion described,
“I would say’, we are watchdogs. We are monitoring government
programs. Are they meeting the needs of the people? Are people
satisfied?”
Interview 19
Sub-national level monitoring and evaluation (M&E) of public services
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with budget data is an example of evidence based advocacy. For example,
citizens are able to name and shame corrupt practices as demonstrated in
the Black Monday newsletters, a movement which formed to challenge
corrupt government practices and which is supported by the INGO Action
Aid,
“Judiciary is reported to have further failed to account for millions
of shillings released for training of Judicial Officers and purchasing
of 15 vehicles for new Judges” (BM, 2014, p. 1)
Edition 21
However, such examples of hard accountability are limited to educated
CSOs, figures show Uganda is failing in adult literacy rates (reporter, 2016),
while their ability to apply sanctions are low. The next section will ask what
new advocacy messages this creates.
New advocacy products and processes
CSOs have created new indicators which build on Renzio & Simons list.
With open data CSOs can improve the timing of their advocacy messages.
One volunteer monitor explains how he is more informed then local
officials,
But now, you find a technical person being surprised by budget
champions saying, “you man, do you know they have released this
money for this quarter?” By the time he goes to check whether the
information is true.
Interview 15
CSOs also think more critically around structural issues, for instance ACODE
have started campaigning for a higher minimum educational level of local
elected officials in order to tackle a lack of financial literacy. They see this
as a roadblock to the proper delivery of public services. These additional
indicators: “cross-checking quarterly release dates with actual dates” and
“measuring ability of elected leaders to manage district budgets”
demonstrate how CSOs have increased agency with their transparency
freedom.
Many new indicators will continue to emerge as citizens engage with
budget data. For instance, the Hub for Investigative Media (HIM), an
independent media outlet advocates for taking legal action against political
frameworks which keep data closed. This begins to tackle a larger problem
with budget data in Uganda, not covered by Renzio & Simson’s list, which
is the issue of unavailable data, to be discussed in the next chapter.
In summary, citizens’ hard accountability is currently limited to CSOs
external to the government and while national level data has many uses,
sub-national data has a higher impact. Currently however the digital divide
is limiting the impact of open data to improving evidence based advocacy.
It is also important to emphasise here Sen’s theory on the
interconnectedness of development freedoms, that without social or
economic freedoms, transparency freedoms are redundant emphasising
the importance of education and ICT access for open data.
5.2 How transparent is Uganda’s budget? This section will show how transparent Uganda’s open budget portal is. It
builds on Fox’s (2007) scale by arguing that data which is not demand
driven is also opaque, that is: data can be analysed by its ability to meet
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the needs of the individuals who use it. Lastly it will measure the Ugandan
web portal against global open data standards.
What data do CSOs want?
CSOs have identified many budget gaps in addition to the web portal
signifying the varied ways data is used by civil society in Uganda. Figure 8
below is a tally of CSO data gaps extracted from 23 interviews. They show
differences between NGOs and the Media, representing the scales of
government criticism within Ugandan Civil society.
Type Data gaps total
NGO/CBO District data 4
NGO knowledge gap 3
Media/NGO Sensitive data 2
Media/NGO Auditor General Reports 4
Media Output / real time expenditure data 3
NGO/CBO Archived budget data 1
Media/NGO Improve search engine 1
NGO Procurement information 2
Figure 8 - Data gaps identified by CSOs
Sub-national data remains high because the web portal does not always
accurately reflect allocations to each district (Interview 5). For example, in
the south east the Toro road has been on the budget for twenty years yet
there are still quality complaints from local residents (interview 9 & 6).
Furthermore, data availability is reliant on timely and correct data
submission by each division to the MoF who report regular delays in these
submissions (Interview 21). This demonstrates the low transparency of the
site and the necessity to cross check information. Some technical needs
were also identified such as the need to improve the online search engine
to locate budgets per sector and including archived budgets for
comparison.
Media demands included the need for more output/expenditure data so
users can locate missing work quicker as one journalist explained,
“But OK so you have mapped where the money is going, how about
someone goes and maps what it has done and what it hasn't done”
Interview 7
When studying these data gaps, it becomes clear that the budget data on
the website represents a narrow definition of budget data in light of which
it becomes necessary to ask: what is budget data? Government data is
often made available depending on what a government wants to achieve.
In Uganda it has been suggested open data policies are there to full fill
donor expectations (Tangri & Mwenda, 2005, p. 460).
This highlights the issue of low political will which has challenges beyond
opening data. If local leaders do not have the will to lobby central
governments for funds or to pursue good contractors, information access
is only a small part of a bigger problem bringing into question the
theoretical foundations of open data as outlined by Brandais. Instead low
political will implies that transparency alone is not sufficient which is a
starting point Fox takes in his framework for analysing accountability
(2007: 265).
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How far Uganda’s web portal complies
Demand driven ★
Are choices of data release and structure need driven: Are choices of data structure need driven: Option for data request included: Option for data response included:
Score: 2/4 Yes – sub-national data in high demand No – structure still in PDF* No – No formal request area Yes – Comments section included
Data in context ★★
Is data clearly described, and of high format quality Is data regularly updated frequency, format and quality: Qualitative data included for data history and use clarifications: Links to data analysis (done by self or others) in data:
Score: 1.5/4 1/2 – data online is clearly described 1/2 – complaints of slow updates 1/2 – budget described but not often clarified No – No other links to data analysis
Supporting conversations around data ★★★
Can people network comments on the data: Do you join the conversation: Is interaction with the data owner possible or encouraged: are there offline opportunities for conversations:
Score: 2/4 Yes – Other uses can respond to comments Yes – MoF often checks and responds No – Data owners not included No – few or little available publicly
Building capacity & networks ★★★★
Are there tools provided for people to work with: is there a “how to” link for data analysis for people to learn from: Do you run skill building workshops on skill building on the dataset: Do you sponsor or engage capacity building initiatives:
Score: 1.5/4 No – No tools included No – no help link 1/5 – press releases held, but no workshops Yes – Engaged with ACODE actively
Collaborations on common resource data ★★★★★
Are there feedback loops to improve the data Are there collaborations to create new data sets Do you provide support for people to build tools with the data Are there initiatives to connect to other data sets: *As of August 2016 data has been available in CSV format
Score: 0/4 No – No feedback loops to improve dataset No – No new collaborations No – NGO's building their own No – No only in third sector Total score: 7/20
Figure 9 - Davies (2015) 5 stars of data engagement
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International open data standards
Davies’ (2012) five stars of open data engagement attempt to define how
data can be used for hard advocacy by moving the discussion beyond
advocating for open data towards data advocacy. He adds stipulations such
as the need for data to be demand driven (point one), the need to include
qualitative information (point two) and feedback loop requirements (point
5) (Davies, 2012: p1) which match closely with the literature on open data
from Fox’s virtuous circle (Chapter 2).
Figure 9 shows the extent to which Uganda's web portal adheres to this
model. It scores low with only 7/10. Its best areas are being demand driven
and supporting conversations around data although these areas still need
work. While work on collaborations (linking to other data sets) and
contextualising data still need initiating.
However, applying this model to the Ugandan context is not without
problems. For instance, the model does not emphasise the importance of
oral tradition, as argued earlier. It also simplifies complex social problem
without recognising the detrimental impacts that open data can have, such
as reducing citizen trust in government. (Dawes, n.d). For open data
standards to be more transparent there needs to be consultation with a
wide range of local actors rather copying and pasting international policies
into a country context. Here it is possible to grasp why Sen avoided
applying universal instrumental indicators for development freedoms as an
open data initiative in America will not build the same capacities as in
Uganda. This further emphasises the need to analyse open data’s
application within a socio-political context.
5.3 Conclusion Sub question one asked what the landscape of budget data use is.
Analysing the empirical evidence has demonstrated, firstly, that civil
society is heterogeneous in its use of budget data, from criticising the
ruling party to increasing hard copy display. Sub-national data has had the
biggest impact, reflected in CSOs interest for data visualization.
Worryingly, there has been no wider national debate around budget data
as reflected in the low uptake of sub-national data in national media.
The digital divide is a huge barrier which CSOs cannot overcome without
improvements to ICT access and educational levels generally.
Though small the data shows a growing interest in citizens to use evidence
based advocacy while offline data dissemination tactics demonstrate the
creative ways CSOs have found to build citizens capabilities. The biggest
use of open data so far has been to improve its visualization – either
through hard copy or online, which matches global trends but which
means that so far data has only been used for soft accountability.
Sub question two asked how transparent the web portal is when
compared to the data needs of civil society. The diversity of answers led to
the conclusion that budget data in Uganda has an opaque level of
transparency as theorised by Fox (2009). Suggestions to improve
transparency would include a consultation between local government and
CSOs on what open budget data should include. The most critical data gap
was the failure of the web portal to match inputs with outputs the result of
which is that the same services appear on the budget year after year. This
shows how, without context data can lose meaning and can create
anonymity around budget planning.
It has further been suggested that the website can be viewed as a
mouthpiece for the government rather than as a tool for public
accountability. Writers such as Mwenda (2005) have drawn this
conclusions, questioning the aim of the open budget initiative. Looking
through the lens of the capabilities approach, it can be asked to what
extent does open data increase citizens’ capabilities in Uganda and does it
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really make a difference at the national level if there is low political will.
The data shows that political and social freedoms also need to be realised
before the transparency initiative can be used to improve social services.
The next chapter will explore what impact open data has had at the
national and sub-national level. It will also look at how the political context
is impacting open data initiatives in order to measure the effectiveness of
evidence based advocacy.
6. Social-political impacts of open data This chapter will discuss the impacts of the open data initiative with a
specific focus on improvements to public services. It will begin with an
analysis of the empirical data showing to what extent CSOs aims have been
achieved with open data (6.1). It will then consider the political context to
explain how open data mechanisms work in Uganda (6.2).
6.1 Open data impacts on public services This section begins with a study of the national and sub-national level
impacts of open data and will conclude by analysing the participatory
timeline in order to find out how the web portal has been used by a CBO in
Nebbi.
6.1.1 Impacts at the national level
CSOs in Uganda have been calling for a ‘culture change’ in government in
response to high levels of corruption (Observation 1). Open data has been
at the forefront of this change internally and although direct impacts are
difficult to measure, there have been some political and social changes
internally.
Cultural change
In Uganda political changes have largely influenced by the new modus of
open data discussions at the national level because the budget is no longer
a closed document. Partners external to the government have noticed an
increase in the amount of discussion about the budget, as one stakeholder
put it,
“Every government official now, they all continuously talk about
the budget website, they talk about the national call center”
Interview 12
NGOs have also reported a reduction in the amount of trips they have to
make to the ministerial offices therefore breaking the culture of personal
connections in government and challenging patronage structure, as one
NGO worker explains,
“our trips to the ministries everyday are reducing, because even
they are doing it reluctantly, they have to share some of their data
online so our trips to go the ministry to get what we want is
reducing.”
Interview 4
There has also been improved levels of communication and engagement
with the Ministry of Finance and national NGOs which has strengthened
their own advocacy message, as CSBAG explains below,
“I think the thing we are having is presenting more credible budget
information which is where we have official budget data because
when [..] because we have credible budget information [….] we are
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not just pointing fingers and accusing them we actually have real
data and [..] that is why they feel they can work with us.”
Interview 6
Evidence based advocacy is now essential to influence internal decisions by
reducing factual errors and persuasively influencing policy makers. These
factors can account for a culture change through the weakening of
government officials gatekeeping roles which is breaking down colonial
mind sets. The stronger culture of debate about priorities in budget
spending is creating a more sophisticated political environment and
creating new channels of engagement around public services. In the media
ACME report increased interest in data journalism as writers start to
critically analyse the budget to highlight uneven growth (Asiimwa, 2015).
However, open data’s scope to improve public services at the national
level is questionable as one INGO worker noted,
“but you cannot tell whether their (local officials) attitude towards
service delivery has improved or not at the moment.”
Interview 12
Ultimately these cultural changes have minimal impact as one journalist
reported that the feedback loop on the website for reporting social service
issues is not effective,
“talking to a local government official from Mukono and he says,
“you will find that appropriations they say: we have released this
amount of money to this district Mukono” and he says that when
they actually have not received the money then on the website
there is an option to call in or send an e-mail, but when you call,
you are actually not helped.”
Interview 7
It can be argued that the virtuous circle of accountability is failing in
Uganda which supports the theory that the open data increases passive
transparency while potentially hiding corrupt practices because officials
are further distanced from local problems. The consequence is reduced
trust between citizens and the administration. National level advocates
overcome this by trying not to match inputs against outputs and instead
focussing on the cultural change such as the engagement channels created
through evidence based advocacy. However, with regards to the central
question of this thesis, open data has not resulted in top down
improvements to public services
6.1.2 Sub-national level impacts
There are two areas of impact at the sub-national level in Uganda due to
the web portal: debate and responsiveness which are spurred by an
increase of hard copy displays of budget data at the sub-national level.
However, the argument that local services are not improving is further
strengthened due to low information asymmetry between data owners
and data users.
Improving debate
CSOs have reported that open data approves citizens M&E work to local
government which mean citizens themselves are more willing to engage
with local governments overall improving the communication between
citizens and local leaders. NGOs have noticed this through improved local
radio debates,
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“Traditionally you will have people getting angry and pointing
fingers so they (leaders) do not show up to the radio talk shows.
But we have seen them (the public) recognise that some of these
issues, sometimes, are not always someone who is directly
responsible, so they are discussing things a little bit more openly”
Interview 5
Evidence based advocacy along with the new spaces for interaction, such
as radio or online comments sections, are resulting in calmer debate and
improved listening. Particularly interesting is that these debates show
increased voluntary contribution from citizens and local government
officials which is sparked by the access to new information.
Improved responsiveness
CSOs disagree on open data’s ability to improve government
responsiveness. For example, the open data website has since its launch
already had an upgrade making it more interactive while there are plans to
change the formatting and to speed up and refine the search engine
(interview 21). These changes demonstrate an increased responsiveness
from policy makers to citizens’ engagement. However, reducing long term
information asymmetry through the website is not assured.
Increased responsiveness can be seen in local official’s attitudes, as one
ACODE volunteer monitor noticed,
“They are no longer the way they used to handle: To Whom It May
Concern ah- ah they are now conscious. Because they know there is
somebody else who knows about the work”
Interview 15
At the sub-national level this had led to some concrete examples of public
service improvements. Uganda Debt Network (UDN) an NGO which builds
advocacy networks has mobilised community groups across the country to
write petitions and hold demonstrations if local services are not of a high
enough quality. During the building of a maternity ward in Mbale for
instance the locals noticed the cement mixing was not adequate,
“The community were really on the look out to see how this was
constructed and they were able always to challenge the contractor,
and you see him improving. Because when he started the
construction, they said no no, no, we can’t allow that, the way you
are mixing they made noise and he had to adjust. They have now
completed the work and its ok.”
Interview 15
Here is an example of bottom up surveillance (Lyon, 2007) but, as
Bjokrman & Svensson (2009) argue it is currently only limited to the local
level.
Data journalists are more critical, in particular they feel that the web portal
should be used to find discrepancies in the data in order to build criticise
and that open data is not being used to its full potential. Here one
Journalist explains,
“my problem with NGO's in Uganda is that they are almost no
different from a government worker. Instead of going out and
looking for stuff (budget discrepancies) that I can write in a story so
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29
that people can use. In my view they don't put enough work in this
civil society work”
Interview 7
The critical stance of a CSO towards the ruling party can explain these
contradictory views, while some do not think the website goes far enough,
others view open data as an expression of power by the ruling party; those
who have access to the means of surveillance (in this case the national
government) are encouraging bottom up surveillance to tackle corruption.
But as chapter 5 demonstrated, the responsibility for data dissemination
and engagement is not spread equally across the governance structures
and bottom up surveillance has not increased hard accountability. As a
result, it could be argued that the information asymmetry necessary for
accountability has not yet been fulfilled, yet all CSOs recognise the need
for increased citizens M&E.
6.1.3 Empowerment impacts
Many NGOs use the concept of empowerment to strengthen evidence
based advocacy as a DI report states,
“We also hope that citizens and decision-makers will be better empowered
through free access to key information on what is being spent and where”
(DI, 2015).
Figure 10 charts the main achievements of the CBO Community Uplift and
Welfare Development (CUWEDA)over the last four years. Based in the
Nebbi district CUWEDA engages citizens with budget data to improve local
M&E work.
Prior to the web portal launch in 2013 CUWEDA was already using the
printed data to cross check their local quarterly releases. Early in 2015 the
CBO tried the toll free line but were excluded because their language was
not supported. The most important event for the CBO was the M&E
training they received in late 2012 from CUWEDA. After this point their
activities increased and the CBO formed a women’s rights defenders
group. This demonstrates how data dissemination responsibilities are
being left to the CSOs while the inherent inequality within open data
makes it difficult for sub-national advocacy to transcend unequal power
relations between CSOs and governments, as argued by Gildemyn (2014:
509). The context further shows how ICT quick fixes for accountability are
not sufficient as argued be Houtzager (2012) while ideas of society
moulding to ICT needs are unrealistic (Johnson 2014). The next chapter will
look at what impacts the political context of a country, soon to hold
another election, has on evidence based advocacy practices.
Figure 10 - Participatory timeline, Nebbi
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6.2 Political context of Uganda This section will outline the legal structures which affect the use of the
budget data in Uganda and consequently if citizens experience any safety
issues using evidence based advocacy. Throughout the importance of
political context with be discussed.
6.2.1 The legal framework in Uganda
It is important to understand a countries legal framework in order to
contextualise advocacy practices. This Involves knowing the legal
structures but also understanding the extent of its implementation. There
are an increasing number of laws in place to control civil society in Uganda
such as the anti-terrorism laws (2002) or the digital communication act
(2010) which aims to curb freedom of speech. These are in addition to the
Secrecy Act which restricts Access to Information (ATI) laws and new NGO
certifications (Mwesigwa, 2015). While there are no laws restricting the
use of budget data directly, the above mentioned laws are in place to keep
data closed and help create a “culture of secrecy” (HURINET, 2010: p7)
described below by one NGO worker,
“The anti-terrorism laws they are so wide that so if the person has a
reasonable belief that ... that information going out might
jeopardize state security, you know the phrasing is ridiculous itself,
but they can do all sorts of things they want,”
Interview 4
One important structure for accountability of public service money is the
anti-corruption bill. In August the bill went through a second amendment.
The articles under discussion were regarding specific definitions of “a
person who commits an offence” (Uganda, House passes anti-corruption
amendement bill, 2015) to include political leaders (ibid). This
demonstrates a willingness make corruption a serious issues and to include
political leadership in the law. The ruling party is aware of delays and
failures in service delivery and are responding (Museveni vows to crush
corruption, n.d) but without tackling the culture of secrecy few local
leaders will connect their obligation to provide budget data with the fight
against corruption bringing into questions how these laws, including the
amendment bill, are enacted on the ground. As one investigative journalist
commented,
“Because our experience has shown us everywhere we have gone,
they (local government) don’t know anything about the law. They
don’t know about their obligation to provide information to the
public. What they know about is their official security act that bars
government officers from disclosing government information.”
Interview 14
In the run up to the elections criticism is being limited. A recent letter
leaked onto social media sight Facebook (TVO, 2015) from the Ugandan
Communication Commission (UCC) a quango body in charge of
communication for the ruling party further illustrates this. It reminds all
media stations in the run up to the election to avoid ‘negative trends’ and
‘unreliable sources of information’ (ibid). In a climate where most CSOs do
not know about official sources of data, warning letters further
discourages criticism and create an environment where freedom of speech
is limited.
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6.2.2 Safety using budget data
CSOs have genuine concerns using budget data for advocacy as it is
recognized that data can be used to incite people. Many district officials
are threatened by bottom up surveillance of their local services, especially
if they have been using local budgets to bolster patronage structures. One
local volunteer from the Advocates Coalition recounted,
“some of those members at the sub counties are always threatened
by politicians. Yes some of them are. They come to you and say:
now you see [...] you first wait, you don’t take that information
about this, it will make people start asking this and that. - By who? -
Those LC3s”
Interview 15
NGOs overcome this by angling themselves as non-partisan and monitor
only at the sub-national level. They consider this a strength in their
approach because they do not offer their members up as a vote bank and
can work with multiple political parties. Problematically in Uganda,
especially in the run up to the election, non-partisan criticism is often
branded along with the opposition as one local monitor explained,
“Yes there is a lot of risk there because these people don’t want to
be monitored, so they will feel, this person here is trying to make
our work very hard. So they will brand you opposition if they are
politicians they will brand you”.
Interview 15
Furthermore, the external funding many NGOs receive can cause problems
because of President Museveni’s dislike for CSOs external funding
(Monitor, 2012, p. 16:02). One international funded, but nationally written
newsletter wrote that,
“We have been accused of being as corrupt as government, labelled agents
of imperialism, funding the opposition and plotting to overthrow the
government and President Museveni” (BM, 2012).
Not all NGOs are branded opposition, for example, during the ACODE
budget training it was interesting to note that there were many ruling
party (NRM) supporters amongst the volunteers. This was evident from the
shouting and cheering when mentions were made of the ruling party
(Observation 2) which brings into question their ability to impartially
monitor and evaluate services. Some ACODE budget champions argue that
there is no risk because the government is supporting them, as one
explained here,
“How do you for example threaten me? I cannot be threatened
because it is the wish of government. Whatever we are doing is
what the government wants”
Interview 17
Favourable sub-national level monitoring is encouraged by the ruling party
who want to take a tough stance on corruption but who are not
threatened by a favourable NGO. From this we can see it is important not
to treat CSOs homogeneously as there are different degrees of
surveillance, dependent the stance towards the ruling party. One of the
riskiest uses of data is to take legal action. INGO the Hub for Investigative
Media (HIM) take open budget data to its “logical conclusion” (Interview
14) by taking ministries to court over missing information.
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“you can sue government. You take them to court, and government
they lose most of these cases because they are just playing around.
For me that’s the message I send, if you don’t give me what I want,
I take you to court.”
Interview 14
However, legal action is not a route many CSOs can take because of weak
legal structures which are easily compromised. Most CSOs use subtler
methods such as demanding hard copy information and relying on
community pressure to campaign locally while trying to remain non-
partisan.
6.2.3 Citizens self-censorship
This section will analyse how the political context impacts CSOs self-
censorship. It was found that all CSOs self-censor with no exceptions when
it comes to discussing the two aspects of the budget: defence and military.
Few CSOs in Uganda actively pursue this data because of physical threats
as one journalist explains,
“defence and state house they take a huge chunk of money. State
house is office of the president. So lots of money is channeled
through that and then we cannot see where they spend on....
sometimes we get reports and then you got some information and
it's not easy to just present it. Yeah, for defence you get
threatened.”
Interview 11
The Ugandan ruling party has a selective distinction between budget data
and data which is deemed a security risk. This has created tensions by
encourages some CSOs while silencing others. For example, the Black
Monday movement used hard accountability such as naming and shaming
and monitoring of local services however but since March 2015 many
journalists noticed that there have not been any publications. Members
were allegedly arrested in order to close the publication down (Interview
11). In contrast, the MoF minister was more than willing to provide his
personal contact number to ACODE monitors (Observation 2).
The tensions around advocacy can also be seen in the way ordinary citizens
do not want to hear political criticism. During an interview in a public space
with a radio talk show host a local woman nearby was so offended by the
respondent’s views on state level corruption that this researcher was
accused of being a foreign spy here to stir up opposition resistance
(Interview 20). It would appear that citizens are not only censored by top
down pressure but also from peer pressure too, as one CSO explains,
“Some people are so ignorant, they say those things of government
I don’t want, and they will arrest me. There are some people like
that, some people will fear to use the information definitely”
Interview 14
Fear of speaking the truth for being branded opposition has made people
cowardly and only those supported by external funds are able to take legal
action demonstrating how legal structures are failing national CSOs. The
tension is felt in wider society as well. Popular in Uganda are public
debates or “Ekimezas,” open forums held at district level where the public
gets a chance to question local leaders. During one such forum in Mbale,
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before the towns-people spoke there was a call from citizens to disperse
the local police presence on the streets for fear of reprimand later showing
a mistrust for authority figures (Observation 3). Figure 11 shows a local
man demanding answers about public service spending during an
Ekimeeza in Mbale.
In the run up to the elections in Uganda is would seem political tensions
are high which is limiting freedom of speech and the scope of surveillance
which civil society can undertake using the budget information as the
ruling party attempts to control the evidence based accountability and
includes surveillance with the purpose of criticising budget management.
The attempts by the BM movement to exact sanctions and their
subsequent silencing limits civil society groups to “soft” accountability for
fear of reprimand in the pre-election climate.
Figure 11 - Citizen at Mbale Ekimeza
6.3 Conclusion
Sub question three asked how open budget data has impacted on
governments accountability to public services. Open data is creating
cultural changes which are both strengthening social accountability at the
local level but also increasing anonymity at the national level but overall
open data has not yet lead to national level improvements to public
services. Instead CSO advocacy needs to be turned into a call for
information justice by matching budget inputs with qualified outcomes in
order to increase awareness of the failures in local planning and create
data which the media can reflect upon.
At the sub-national level, increased debate and local service
responsiveness has improved among citizens and local officials,
demonstrating a local government shift in focus towards citizens’ demands
and creating a more sophisticated political climate. However, with
decentralisation CSOs have to tackle local as well as national level
corruption which they cannot do alone. Contradictions in the data show
that accountability is not evenly spread across the country which
demonstrates poor information asymmetry. This thesis argues that
information alone cannot challenge uneven power relations in Uganda,
demonstrated by the way advocacy impacts are limited to the local level. If
the implications of limiting citizen’s criticisms are not understood by the
ruling party, then responsibility for public services will not be spread
equally across governance structures.
Sub question four asks what impact the political context has on CSO
advocacy practices. The web portal has concurrently made M&E work safer
because of top down government approval while also creating political
divides by simplifying the political debate.
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With a growing opposition movement in Uganda’s upcoming election civil
society groups have found the ability to demand improved service has
decreased, as can demonstrated by the strength of the secrecy act. Most
CSO have had to take a politically neutral line in order to overcome
political tensions. In addition, the ruling party discourse hinges on the
success of the economy which has had the impact of making any criticism
simultaneously charged as anti-patriotic and anti-growth. Any unwanted
attention on sensitive data has resulted in threats to individuals, creating a
climate of self-censorship and limiting civil society advocacy to data on the
web portal, which has been shown to be limited. Those who are interested
in hard advocacy can only do so with external donor funding due to the
weak legal structures in the country.
7. Conclusion This report shows how civil society groups are using budget data for
advocacy, that is by improving monitoring and evaluation (M&E) practices,
however these efforts are limited to the local level. To some extent
surveillance has made government officials more responsive to local
criticism. It has emphasised the importance of social accountability as an
advocacy tool and more specifically how monitoring and evaluation is
reasoned to increase individual agency through bottom up surveillance.
More can be done by increasing the use of budget data in existing
structural institutions while issues of technological determinism need to be
overcome the focus group data demonstrated. While openness is closely
related to concepts of transparency and accountability, data can inherently
exclude certain socio-economic groups and perpetuate unequal growth, a
problem which cannot be overcome with more data. As such, data policies
are never external to the political structures which create them so legal
and political structures are important contexts to open data.
In Uganda CSOs should work with the institutional structures which
respond best to their advocacy aims and the amount of citizen –
government interaction should be increased. The strength of open data
lies in its ability to increase evidence based advocacy and specially to
emphasise growing inequality. In Uganda authoritarian control is
expressed through the control of outcomes, by diverting local government
responsibilities towards the aims of the ruling party instead of increasing
local governments responsibility to citizens. In light of this, NGOs should
use data to break down the structural control with closed data while CBOs
should not forget that the media, and especially data journalism, can help
to improve their outreach.
CSOs in Uganda want to see increased internally reflexivity on party
leaderships behaviour and want to build capacity at the national level
around the use of budget data but because of the digital divide
transparency through open data is not reaching enough new audiences
while open criticism is lacking. Together these explain why transparency
does not lead to accountability while hard accountability has been limited
and the legal system is failing CSOs who want to take open data further.
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Annex one – Overview of respondents
In-depth semi-structured interviews
interview #
Description Age/Sex Location
1 NGO Middle/Female
Kampala
2 NGO Middle/Male Kampala
3 INGO Middle/Male Kampala
4 NGO Middle/Male Kampala
5 INGO Middle/Female
Kampala
6 NGO Middle/Female
Kampala
7 Media Middle/Female
Kampala
8 Media Middle/Female
Kampala
9 ex-government Old/Male Mbale
10 NGO/CBO Middle/Male Nebbi
11 Media Middle/Male Kampala
12 INGO Middle/Male Kampala
13 NGO/CBO Middle/Male Kampala
14 INGO/media Middle/Male Kampala
15 NGO/CBO Middle/Male Mbale
16 NGO/CBO Young/Male Mbale
17 NGO/CBO Middle/Male Mbale
19 NGO/CBO Middle/Male Mbale
20 Media Middle/Male Mbale
21 Government (MoF)
Old/Male Kampala
23 NGO/CBO Middle/Male Kampala
24 Media Middle/Male Kampala
Observations
Observation #
Description Location
1 DI interactive map website Kampala
launch
2 ACODE budget champion Training
Seta-Mukona
3 Ekimeza/public debate Mbale
4 Radio show Mbale
Participatory method
Participatory method Description Location
Focus group timeline Community Uplift and Welfare Development (CUWEDA)
Nebbi