data synergy voice load/performance testing of voice-enabled platforms

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Data Synergy VOICE Load/Performance Testing of Voice-Enabled Platforms

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Page 1: Data Synergy VOICE Load/Performance Testing of Voice-Enabled Platforms

Data Synergy VOICELoad/Performance Testing of Voice-Enabled Platforms

Page 2: Data Synergy VOICE Load/Performance Testing of Voice-Enabled Platforms

Platform

Page 3: Data Synergy VOICE Load/Performance Testing of Voice-Enabled Platforms

Hosted

Page 4: Data Synergy VOICE Load/Performance Testing of Voice-Enabled Platforms

Standalone

Page 5: Data Synergy VOICE Load/Performance Testing of Voice-Enabled Platforms

Solution - Hosted

Test Design

Test Execution

Test Report

• Data Synergy Add-in• SIP trunk supplied• HP Development Platform

• Data Synergy Telephony Platform• SIP trunk supplied / hosted• HP Load Generator

• Latency Metrics• Voice Quality Metrics• HP Quality Center Integration

Page 6: Data Synergy VOICE Load/Performance Testing of Voice-Enabled Platforms

Solution - Standalone

Test Design

Test Execution

Test Report

• Direct PBX Connection• Data Synergy Add-in• HP Development Platform

• Direct PBX Connection• Data Synergy Telephony Platform• HP Load Generator

• Latency Metrics• Voice Quality Metrics• HP Quality Center Integration

Page 7: Data Synergy VOICE Load/Performance Testing of Voice-Enabled Platforms

Benefits

• No special telephony / SIP knowledge is needed• No special programming skills are needed• Great efficiency in test development• End-to-End testing• CTI testing

Page 8: Data Synergy VOICE Load/Performance Testing of Voice-Enabled Platforms

Features

• Generating incoming/outgoing call traffic for SIP trunks• Advanced Call Workflow Scripting• Support for both, Audio and Video RTP streams• Voice quality measurements• Latency• Distortion• Jitter (packet loss)

• Event pack• Best Service Level (shortest time to answer)• Average time-to-ring/time-to-queue• Call drop statistics

• IVR Scanner

Page 9: Data Synergy VOICE Load/Performance Testing of Voice-Enabled Platforms

Telephony Capabilities

• Dial• Answer• Hold• Unhold• Hang up• Transfer (incl. to voicemail)• Join• Redirect• Park/Unpark• DTMF

Page 10: Data Synergy VOICE Load/Performance Testing of Voice-Enabled Platforms

Screenshots

Page 11: Data Synergy VOICE Load/Performance Testing of Voice-Enabled Platforms

Screenshots

Page 12: Data Synergy VOICE Load/Performance Testing of Voice-Enabled Platforms

DEMO