data worksheet
TRANSCRIPT
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Data Collection Worksheet
Questions:
1 Which computerized visual acuity systems do you prefer?
2 1
1 4
8 3
2 2
18 21
Total Answers: 31 31
2 The dress code is appropriate for the clinic.
a. Strongly Agree 10 16
b. Agree 20 15
c. Disagree 1 1
d. Strongly Disagree 0 0
Total Answers: 31 32
3
a. Strongly Agree 2 0
b. Agree 24 17
c. Disagree 4 11
d. Strongly Disagree 1 4
Total Answers: 31 32
4
a. Strongly Agree 1 2
b. Agree 23 19
c. Disagree 6 7
d. Strongly Disagree 1 3
Total Answers: 31 31
5
a. Strongly Agree 15 14
b. Agree 16 17
c. Disagree 0 0
d. Strongly Disagree 0 1
Total Answers: 31 32
PaperAnswer
s:
OnlineAnswe
s:
a. M&S Technology in Room 509b. Acuity Pro in Room 510c. MiraMed in Room 518d. Stimuli in Room 519e. N/A
I am receiving/have received an appropriate volume of patientsfor my clinical experience.
I am receiving/have received an appropriate variety of patientsfor my clinical experience. (i.e.: Primary Care, Pediatric, ContactLens, Low Vision, etc.)
The time I spend in the clinic with patients is productive andimportant for my education.
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6 The equipment I need is available when I need to use it.
a. Strongly Agree 6 8
b. Agree 20 19
c. Disagree 4 3
d. Strongly Disagree 1 2
Total Answers: 31 32
7
a. OCT 24 31
b. HRT 3 14 8
c. GDx 27 24
d. Fundus Camera 27 30
e. Slitlamp Camera 22 19
f. iCare tonometer 21 11
g. NCT 17 13
h. Matrix visual fields 14 16
i. FDT visual fields 21 23j. Medmont topographer 20 25
k. Brightness Acuity Tester (BAT) 18 20
l. Autorefractor/autokeratometer 18 23
Total Answers: 243 243
m. Other (Please Specify: _________________________)
Paper Answers:
Icare
Optos
Epic TRS & Stero Fundus Camera & Marco TRS
We have access to all alreadyI have access
We can use with our doctors (referring to d. Fundus Camera)
Online Answers:
cyclo drops, child stereo targets, VT equipment
pachymeter
pachymeter
Tonopen - any brand
pneumo tonometer
Goldman Perimeter
8 The equipment is clean when I need to use it.
a. Strongly Agree 8 4
b. Agree 19 24
c. Disagree 2 2
d. Strongly Disagree 2 0
Total Answers: 31 30
.
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9 Supplies I need are readily available when I need them.
a. Strongly Agree 5 4
b. Agree 22 22
c. Disagree 3 6
d. Strongly Disagree 1 0
Total Answers: 31 32
10 Forms I need are readily available when I need them.
a. Strongly Agree 4 3
b. Agree 19 15
c. Disagree 7 13
d. Strongly Disagree 1 1
Total Answers: 31 32
11
a. Strongly Agree 1 2b. Agree 13 15
c. Disagree 13 13
d. Strongly Disagree 4 2
Total Answers: 31 32
12
a. Strongly Agree 15 19
b. Agree 15 12
c. Disagree 0 1
d. Strongly Disagree 1 0Total Answers: 31 32
13
a. More Space 21 23
b. Better Temperature Control 26 24
c. More Equipment 6 12
d. More Supplies 6 11
e. Better Technology 15 20
f. None of the Above 0 1
Total Answers: 74 91
g. Other (Please Specify:___________________)
Paper Answers:
Coffee/hot beverage vending machine
Better equipment
Better equipment- not rocking tables or bad oculars on Slitlamp
EMR
EMRS
bigger lockers
The temperature variation from room to room DOES NOT affectmy ability to learn.
What would you like to see in the new facility that the currentone is lacking? Circle all that apply.
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Online Answers:
ERM
simple-to-learn EMR
More efficient layout
Less Contact Lens Forms
More centrally located supply storage
library / reference desk
14
Paper Answers:
Better attitudes, decrease no show rate, no have partners in Peds and CL
Better flow and more space in dispensary
Better flow at checkout
Better flow from check in to exam to checkout, EMR, Better VA charts
Dilation room- make UEC more like regular practices for exam times, etc.
Doc MUST stay put! And if doc oversees 2 groups, taper the appointments
Less forms for Contact Lens exams
More patients
More patients/less no shows = less Medicaid, Less CL forms
Wrong patients are marked off occasionally and raises problems
How can the University Eye Center be improved? (i.e.: how toreducing patient wait time during high volume times, duties thatare not getting done, clinic setup, employee attitudes,professional atmosphere, form layouts, etc.)
patients.
A lighting system that tells us in our exam rooms when our patients arrive or a better system foknowing when patients are checked inmuch
Contact lens forms could be streamlined to reduce paperwork: not having to copy the same infoonto every sheet
It is very cumbersome to walk patients on different floors for exam/testing/check out etc., Theamount of forms for CL are redundant and easy to confuse
More patients, Schedule: Can we schedule the way we won't have many no-shows or last minutreschedule?
New patients could be scheduled to arrive 15 minutes prior to appointment to completepaperwork (not simply asked to arrive early)
Reduce the redundant paperwork (especially CL forms), don't schedule full exams at 5:00 whenclinic is 1:00-5:00
Stagger exam times so everyone does not get done at same time and flood dispensary, reducenumber of CL forms to 1 for SCL's and 1 for GPCL's
Try to schedule patients more evenly as some days 1 student will have 3 CL exams and anothewill have 0 CL exams
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Online Answers:
I recommend scrubs for all interns.
quicker accessibility of clinic instructors, more educational diagrams and models for patient ed
I think in order to try and maximize patient encounters the clinic should over book for Medicaidpatients in anticipation that Medicaid has a high no show rate. If the schedule were booked toallow for the average no show rates with an on call clinic doctor and tech for the clinic doctor topick up on any overflow incase all the patients do for some reason show up.
I think students should be able to use the equipment more, i.e. OCT, retinal camera... I didn't likthat I would get in trouble for attempting to use them even if I had a patient that it wasnecessary. Point: more access to technology
Enforce the dress code! When females (I am also a female) are wearing clothes that reveal theichests or pants that are so tight that they appear to be painted on, that is not professional! Itseems to be a couple individuals that repeatedly dress this way. It's embarrassing to me as acolleague that they can see patients and represent MCO.
the binders in the rooms are not properly stocked with paperwork/forms, the rooms are notproperly stocked with mirrors/bioglo strips/cotton swabs/CL soln/etc. The CL forms are far tooredundant, as well as the VT forms. The bin that files go in for Dr's to sign off on is far too smallStudents with last names higher in the alphabet tend to get more patients scheduled with themon a weekly basis. Some doctors disappear to their office or other places that aren't on the clinifloor during designated clinic time and they are almost impossible to find when you need them
Have an online check in system so you can check whether or not a patient is present while usina computer. It would be more convenient that monitoring the clipboard every 5 minutes.
designated areas for doctors to remain on the clinic floor so that students are not wasting timesearching for docs to ask questions/present cases
1. Patients should be set up like private practice. While dilating another patient should be
getting worked up...we desperately need to increase patient volume and exposure. Also, if evertest under the sun is indicated and needs to be run we should reschedule the patient for thisadditional testing after a standard comprehensive exam. The current system just provides andinsane amount of time to see each patient further decreasing patient encounters.
2. We need to train the workstudies better or employ optometry students that care. My roomsare never stocked and I never have the appropriate forms in my chart. The referral letter arealmost never in the charts and most days at least one of them is missing.
3. Most employees are awesome and friendly. However their is a least one at check in and checout that are rude to students, doctors and most importantly patients. When a patient needs tobe checked in/out they should be your priority, not your personal phone call! And if you're on an
important call at least acknowledging the patient would be the appropriate procedure. Your stais so important and these patients already put up with the long exams and testing during theexams, our staff should accommodate their needs and make them feel welcome.
4. I think the atmosphere is professional as clinicians are concerned, obviously the facility andequipment could meet higher standards.
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Update the exam rooms and keep them consistent with each other.
15
Paper Answers:
12. All doctors are pretty could about helping us! 5. Clinic is valuable, more would be better.
Baldwin- not enough patients
CL forms are not always available
Forms in the CL rooms are never stocked-or the clean CL cases
The temperature change from the 5th to 6th floor is distracting at times.
The temperature fluctuations are distracting, uncomfortable and angers the patients.
Rooms need to have better temperature control
5. FORMS, FORMS, FORMS. The more we try and stream line them the more forms we end upwith. The comprehensive exam form is so packed, it's hard to write in the boxes. Plus we couldprobably get away with one CL form....they're repetitive!! And the interpret reports could bewritten directly on the VF, GDx, sensory motor etc..
6. Finally, pure clinic layout is going to be a huge asset to overall efficiency...I know the newbuilding layout is well planned...I just wish I had a chance to go to school in it....although I stillrather raduate :)
Obviously the set-up of the clinic is not ideal (ie. the clinic being on the 5th/6th floor, oftenhaving to take the elevator to take patients to the exam room and/or check-out, etc. Surelymany of these problems will be resolved with the new facility. The abundance of paperwork islaborious; it'd be nice if it could be reduced or if an acceptable EMR system was established.
Please elaborate on any questions that you answered Disagreeor Strongly Disagree.
11. The clinic always seems too hot and it gets uncomfortable for myself and the patients,
whereas the classroom is too cold.
6. All students are not trained on all machines and are not allowed to use machines if untrainedon them. Training needs to be started in 1st year on diagnostic machines so all students canperform necessary tests when needed instead of searching for faculty.
I feel that the temperature variations affect my mood and clinical decision making skills. I find Iam usually sweating by the end of most exams.
My contact lens doctor is doing a study and those patients are all I have seen. Not enoughvariety. The temperature does affect my comfort/ability to do a good exam and hygiene is anissue. Especially when Dr. B harasses me about my clinic jacket.
Temperature change in each roomdifficult to work well and feel comfortable when you'resweating or shivering
The temperature variation makes it difficult some days to be attentive and at my best. Especialhaving to wear a clinic coat and it being too warm.
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Online Answers:
too many no-shows made for a lot of sitting around
there is not enough exposure to patients at mco
Variety is definitely not in the clinic at all - peds clinic was mainly 14 years of age and up
no rgp fitting done at UEC
16 I am a
a. Third year student 30 0
b. Fourth year student 1 32
c. Other 0 0
Total Answers: 31 32
While we were offered a good variety of clinics, I felt I didn't actually get to see the patients. Inever worked with low vision patients and only had one VT patient while at MCO.
.in 5 exam rooms/consult rooms, only to find that the same CL paperwork is missing from eachroom.
When we have to use so many forms it would be nice if they were actually supplied in the bluefolder. Sometimes the patient volume wasn't there but I think that will always be a struggle. Ialso don't think a white coat is necessary, but the dress code is appropriate.
Forms and supplies I need are not readily available in the rooms when I need them. I end uphaving to run down the the end of the 6th floor to Nancy's office to get what I need, and eventhen it's not always there. Also, certain equipment (BAT/cyclo drops/child stereo targets/iCaretonometer/VF machines) are not available when I need them due to another group either beingin there or having the equipment in their room but not knowing what room it's in. When a
common piece of equipment is removed from its storage space, a magnetic symbol representinthat piece of equipment should be taken along with it and placed on the outside of the doorjamof the room it is in so people who are looking for it know what room it's in.
It's unfortunate that students are not authorized to use some of the equipment (ie. OCT, HRT,etc.) that they'll likely need to use during rotations and later in their careers.
I feel it wastes valuable time for me and the patient when supplies and forms are not readilyavailable in the rooms. The changes can be distracting to me and the patient and if the patient distracted my speed and quality is further reduced.
We had a limited number of patients in clinic, therefore, we weren't exposed to a high variety ocases - I saw a lot of primary care, a few peds, and some really basic CL fits. I wasn't exposed tomuch pathology, challenging CL cases, or any low vision at MCO. However, I still felt prepared tbegin my externship with the experiences that I did have while at MCO.
I do feel that there was an unfortunate amount of down time in clinic when either patients werenot scheduled or did not show up. Also, the patient base was somewhat lacking in terms ofvariety...too many "normal" patients, not enough disease and no actual low vision exams.
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Misc. Answers Written by Paper Questions:
1. [N/A] Don't know what room it is in but it is the apple 11. I sweat a lot!!
1. [N/A] Haven't used any
1. [N/A] Just use what is in the room
10.Always out of stock and often not included in my charts
11. [Agree] But it still sucks
12. [Agree] Most of them
4. Not much variety with low vision, glaucoma and CLS
6. [Disagree] Broken keratometer
1. [N/A] have only used Stimuli so can't compare 5.[Agree] It is now in 3rd year, not so much in
2nd year 10. [Disagree] Not in the rooms, have to search sometimes
1. [N/A] The only one I've used 2. [Disagree] Peep toe shoes should be ok! 5. [Agree] but techswould be nice, so I could focus more on DFE. 9. [Disagree] Forms, Alcohol swabs, especially on2nd floor lab 10. [Disagree] occasionally 11. [Strongly Disagree] Better recently, but it was WAY
TOO HOT in clinic and WAY TOO COLD in class
3. Only because my doc for peds/CLS overlooks 4. Just because I am at Cherry St 10. Neverrefilled for CL clinic
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11/19 note: worked on data 3:45-4:30 and 6:15-7:00
11/24 note: worked on data 10:20-11:25pm
11/18 note: went to PEN to hand out surveys 9:30-10:20 andworked on data tallying 8:30-9:20
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