datapackage manager user guide 4.0

7/25/2019 DataPackage Manager User Guide 4.0

1/25

NOKIA DATAPACKAGE

MANAGER

Nokia Service Software UserGuide

NOKIA DATA PACKAGEMANAGER

Owner: Nokia, Care, GTM, Competence ManagementScope: User Guide Nokia Service Software for all Service Levels

Originator: esign for Manufacturing and Care!ersion: !ersion "#$ocument %: S&'(("Location: Salo, )inland


2/25

Page 2


3/25

Cha!e "istor#Version Date Status Comments

! $#' '"#*#+$''raft ccording to v +$''-'$-$! $#+ '#"#+$'' raft ccording to v +$''-'*-$! '#$ .#"#+$'' raft &eviewed / approved 0rst version! +#$ '1#1#+$''pproved &eviewed for Glo2al &elease +$''#+$#$! *#$ (#3#+$'' pproved &eviewed for Glo2al &elease +$''#*.#+! *#' '1#'+#+$'' raft raft for Glo2al &elease +$''#.$#$! *#+ '1#'+#+$'' raft 4nvira instruction added to c5apter 6! "#$ +*#'+#+$'' pproved &eviewed for Glo2al &elease

+$''#.$#'

Page 3


4/25

Ta$%e of Cotets&' Geera%'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''(

'#' Legal Notice################################################################################################################ .'#+ License %ssues############################################################################################################# 1'#+#' OpenSSL License###################################################################################################### 1'#* Nokia Online 7NOL8###################################################################################################### 1'#" %nstallation pat5########################################################################################################## 1)' Pre*are'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''++#' Supported OS##############################################################################################################(+#+ Minimum 9 &e;uirements########################################################################################(+#* S &e;uirements######################################################################################################## (+#" Ot5er &e;uirements#################################################################################################### (+#. Turn o< User ccount Control######################################################################################(

+#1 ata =ackage Manager Lite discontinued####################################################################(+#( %nstall ata =ackage Manager##################################################################################### 6,' -auch Data Packa!e Maa!er'''''''''''''''''''''''''''''''''''''''''''''''''''''&)*#' Update ata =ackage manager and ot5er applications from t5e pplication Launc5er'**#+ Use in Online and O>ine Modes################################################################################'**#+#' )irst Time Startup################################################################################################### '**#+#+ Con0guring t5e Startup Mode#################################################################################'**#+#* Temporar? c5ange 2etween Online and O>ine modes###########################################'".' Co/!uratio ad Prefereces'''''''''''''''''''''''''''''''''''''''''''''''''''''&."#' ata =ackages###########################################################################################################'""#+ ownloads#################################################################################################################'."#* Network#####################################################################################################################'.

"#" dministrations######################################################################################################### '1(' User Iterface of the Nokia Data Packa!e 0aa!er''''''''''''''''''''''''&11' Data Packa!e 2rowser'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''&+1#' 9ow to 2rowse product software 0les online from Nokia )irmware &epositor?##########'(1#'#' )iltering t5e results################################################################################################# '61#'#+ T5e )iles, t5eir si@e and indication a2out t5eir status#############################################'31#'#* ownloading )iles %mmediatel?##############################################################################+$1#'#" Auick Sc5eduling####################################################################################################+$1#'#. Optional Content )iles#############################################################################################+'1#+ Local Content############################################################################################################ +'1#* Ongoing Browser ctivities########################################################################################++

+' Data Packa!e Shedu%er''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''))(#' Creating a new sc5eduled task to update all variants for same product t?pe###########+*(#'#' Sc5eduled task to update speci0ed variants##########################################################+"3' Geera% Istructios ad Trou$%eshooti!''''''''''''''''''''''''''''''''''''')14' Avai%a$i%it# of Product 5ariat Packa!e 6i%es fro0 6iRe'''''''''''''''''')1&7' Re*orti! Errors ad Cha!e Re8uests''''''''''''''''''''''''''''''''''''''''')1&&' Notes'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''')+

Page 4


5/25

Nokia Data Packa!e Maa!er User Maua%

&' GENERA-

Nokia ata =ackage Manager is a service software tool w5ic5 provides following functions: &eal Time downloading of product software 0les via online connection from Nokia )irmware

&epositor? 7)i&e8 Sc5eduled downloading of product software 0les via online connection from Nokia )irmware

&epositor? 7)i&e8 Searc5 function and creation of 0lters for t5e data ?ou need to download#

C5ecking and organi@ing ?our locall? installed product software content#

T5e purpose is to stop t5e deliver? of separate Care ata =ackages, and continue software

content deliver? via online connection# =lease note t5at ?ou can also download softwarecontent from )i&e 2? using t5e ata =ackage ownloadD E function in =5oeniF servicesoftware, or 2? using care Suite =roduct Support Tool in Online mode#

%mportant: T5is document does not claim to 2e eF5austive# T5e actual software install oruninstall process ma? var? from t5is description depending on t5e computer 5ardware used,t5e software alread? installed and t5e entries in t5e registr?#

Close all applications 2efore installing Nokia service software#

&ead t5e information provided 2? t5e installation program carefull?, it often points outimportant steps in t5e installation

&'& -e!a% Notice

Cop?rig5t H Nokia Corporation +$''# T5is material, including documentation and an? relatedcomputer programs, is protected 2? cop?rig5t controlled 2? Nokia Corporation# ll rig5ts arereserved# Cop?ing, including reproducing, storing, adapting or translating, an? or all of t5ismaterial re;uires t5e prior written consent of Nokia Corporation# T5is material also containscon0dential information, w5ic5 ma? not 2e disclosed to ot5ers wit5out t5e prior writtenconsent of Nokia Corporation#

&') -icese Issues

'#+#' OpenSSL License

5ttp:IIwww#openssl#orgIsourceIlicense#5tml

&', Nokia O%ie 9NO-:

%nformation and software for all Nokia products is availa2le on Nokia O%ie7NOL87www#nokiaonline#com8# fter logging in wit5 a valid user name and password, select t5e CareService#

)or documents w5ic5 5ave 2een released after Ma? *'st +$'$, please see KICS Ifor0atio

Pa!e 75ttps:IIicknowledge#online#nokia#com8# Service / &epair related documentation can 2efound in S/& ocuments J categor?

)or documents w5ic5 5ave 2een released 2efore Ma? *'st +$'$, please see Su**ort -i$rar#

Page 5
http://www.openssl.org/source/license.htmlhttp://www.nokiaonline.com/https://icknowledge.online.nokia.com/http://www.openssl.org/source/license.htmlhttp://www.nokiaonline.com/https://icknowledge.online.nokia.com/


6/25

%f ?ou do not 5ave access to NOL, please go to t5e site and click on &egistration &e;uest#

1.4 Installation path

default installation pat5 is: C;


7/25

2. PREPARE

)'& Su**orted OS

Microsoft indows K= S=+

Microsoft indows (

=lease make sure ?ou 5ave all t5e latest indows updates installed on ?our =C#

2.2 Mii0u0 "= Re8uire0ets

C=U: %ntel or %ntel compati2le ' G9@ or faster

&M: Minimum ' GB

9ard isk: *$$ MB availa2le

=roductJspeci0c service ca2le or service adapter

2.3 S= Re8uire0ets

OT#N4T +#$ Service =ack + or 5ig5er

MSKLM 1#$

ata =ackage Manager installation package: NokiaDataPacka!eMaa!er>?#ear@>?week@>?$ui%d>u0$er@'0si w5ere ?ear, week and 2uild num2er are varia2le

Online access to %nternet and Nokia )irmware &epositor? 7)i&e8 for productJspeci0c data 0les

Optionall? locall? installed product speci0c data 0les from Nokia Online 7NOL8

2.4 Other Re8uire0ets

%nstallation must 2e done wit5 dministrator rig5ts %nternet connection

)'( Tur o User Accout Cotro%

NOT4: T5is applies to Microsoft indows ( users onl?#Before ?ou start installation t5e User ccount Control s5ould 2e turned o


8/25

%nstall2.7 Ista%% Data Packa!e Maa!er

ou can install Nokia ata =ackage Manager on top of previous versions#

'# Locate 0le NokiaDataPacka!eMaa!er >?#ear@>?week@>?$ui%d>u0$er@'0si w5ere?ear, week and 2uild num2er are varia2le#

+# ou2leJclick NokiaDataPacka!eMaa!er >?#ear@>?week@>?$ui%d>u0$er@'0si andfollow t5e prompts for installation#

*# Click NeBtw5en space re;uirements computing is done#

"# Select % acceptD and t5en click NeFtD#

.# 4nter user name and organi@ation#

Page 8


9/25

1# Click Ista%%to 2egin installation# ou can select a desktop s5ortcut to 2e created#

(# ait w5ile Nokia ata =ackage Manager is 2eing installed#

Page 9


10/25

6# Click 6iish#

Page 10


11/25

3. -AUNC" DATA PACKAGE MANAGER

ou can launc5 Nokia ata =ackage Manager in t5e following wa?s:

%f t5e S5ortcut on desktopD option was selected during installation, dou2leJclick t5e Nokiaata =ackage Manager s5ortcut on t5e desktop#

%f ?ou used t5e default installation pat5, launc5 t5e application from C;


12/25

3.1 Update Data Package manager and other applications from the Application Lancher

%f t5ere is an online connection to )irmware &epositor? 7)i&e8, t5e pplication Launc5er alsoena2les ?ou to c5eck for updates and install t5em if availa2le#

'# To c5eck availa2le updates, click on U*datesand click Check for u*dates link#+# %f update is availa2le click Dow%oad#*# fter t5e update is downloaded click Ista%%D

3.2 Use i O%ie ad OFie Modes

Like ot5er Nokia Care Suite E 2ased applications, t5e ata =ackage Manager can 2e used in 2ot5online and o>ine modes#

Online mode wit5 %nternet connection is needed w5en ?ou want to c5eck productsoftware online and download data to ?our local drive#

%n o>ine mode wit5out %nternet Connection all ot5er functions eFcept 2rowsing anddownloading of new content can 2e done#

3.2.1 First Time Startup

5en ata =ackage manager is launc5ed for t5e 0rst time, operating mode is 2? default online#it5 connection to %nternet, =M is launc5ed and ?ou can use all functions#

%f ?ou donPt 5ave %nternet connection, following message will 2e s5own# To continue in o>inemode, select esD#

3.2.2 Con0guring t5e Startup Mode

ou can determine t5e startup mode fro0 6i%e@Prefereces@Ad0iistratiosE menu#4ver? time t5e application is launc5ed, it works in t5e operating mode set in t5is menu even ift5e mode 5ad 2een temporaril? c5anged to diine modes

Current operating mode is indicated in t5e 2ottom rig5t 5and corner of t5e screen# %f temporar?c5ange in operating mode is needed, ?ou can make t5e c5ange from 6i%e@ =ork O%ie =ork OFieD E menu# %f ?ou c5ange from online to o>ine mode and 5ave ongoing activities,?ou will 2e s5own a warning#

Page 12


13/25

4. !"#$I%U&A'I"# A#D P&($(&(#!()

T5e settings of t5e ata =ackage Manager can 2e determined in 6i%e@ PreferecesE menu#

4.1 Data Packages

%n t5is view ?ou can con0gure w5ere ?ou want t5e 0les to 2e downloaded# T5e location can 2e afolder on ?our =C or on a network server# efault location is t5e common data package locationused 2? all Care Suite famil? applications and =5oeniF service software#

Use default folder w5en using Care Suite or =5oeniF in one workstation onl?

ou can de0ne a preferred folder w5ere ?ou 5ave installed ata =ackages previousl? if it is nott5e default folder# ou can also de0ne a folder on a network server w5ic5 is s5ared 2? multipleworkstations#

%ntegration !eri0cation veri0es t5at c5ecksum of t5e downloaded 0le is correct

4.2 Do*nloads

%n t5is view ?ou can con0gure options for large content 0le downloading to ensure optimaldownloading times

Page 13


14/25

lwa?s askD will make sure ?ou are asked for t5e need of large content 0les w5en downloadis started

Select lwa?s downloadD if ?ou know t5at ?ou alwa?s need t5e content 0les# NOT4: t5inka2out t5e increased download time and storage space needed on ?our 5ard disk Select Never downloadD if ?ou never want to download content 0les#

4.3 #et*ork

%n t5is view ?ou can con0gure network and 0rewall settings

4.4 Administrations

%n t5is view ?ou can con0gure options for startup preferences#

Page 14


15/25

+. U)(& I#'(&$A!( "$ ',( #"-IA DA'A PA!-A%( A#A%(&

T5e User %nterface of t5e ata =ackage Manager is split into two views according to functions#ou can c5ange 2etween t5ese two views 2? using t5e 2uttons in t5e left 2ottom 5and corner oft5e screen

Data Packa!e 2rowserfor 2rowsing and real time downloading of product software 0les

Data Packa!e Schedu%erfor creating download activities w5ic5 are sc5eduled to an?c5osen time

6. DA'A PA!-A%( /&"0)(&

ata =ackage Browser 5as t5ree functional parts O%ie Serverfor 2rowsing and downloading software content from Nokia )irmware

&epositor? -oca% Cotetfor 2rowsing software content from ?our local storage O!oi! 2rowser Activitiesfor viewing active downloads

6.1 ,o* to ro*se prodct soft*are files online from #okia $irm*are &epositor

%n t5e Data Packa!e 2rowser O%ie ServerE view ?ou can de0ne *roduct t#*efor w5ic5?ou want to look for software content# 5en ?ou select SearchD, software information for allproduct variants 7Q product codes8 of t5e t?pe will 2e s5own# Optionall? ?ou can also specif? t5eproduct code# %f *roduct codeis also de0ned, software information speci0c onl? for t5is variantwill 2e s5own#

ou can c5ange t5e widt5 of t5e columns for eFample to 2e a2le to see full variant name# ou canmove upwards and downwards on t5e list 2? moving t5e slider in t5e rig5t 5and side of t5e view,and from left to rig5t 2? using t5e slider at t5e 2ottom#

Page 15


16/25

6.1.1 Filtering the results

T5e amount of variants depends on t5e product t?pe and it is s5own at t5e 2ottom of t5e U%# Toease up ?our work, ?ou ma? 0lter t5e results# 5en Ea$%e Resu%t 6i%teri!D J c5eck2oF isC"ECKED, ?ou can t?pe 0ltering criteria to Name, =roduct code and S version E 0elds# Below isan eFample of a 0lter created 2? using part of t5e variant name#

ou can also 0lter t5e information in ascending 7small arrow points upwards8 or descending 7smallarrow points downwards8 order# Rust click t5e 0eld ?ou want, and t5e small arrow will appear#Below an eFample w5ere variants 5ave 2een set do descending order 2ased on product code inaddition to t5e variant name#

5en Ea$%e 6i%teri! $# Re!ioD J c5eck2oF is C"ECKED, it is possi2le to view variants2ased on sales region# =lease note t5at currentl? t5is information is not availa2le for all product

Page 16


17/25

variants and unavaila2le ma? 2e s5own# =lease note t5at w5en &egional )iltering is ena2led,;ueries ma? take considera2l? longer t5an wit5out it#

6.1.2 The Files, their size an ini!ati"n a#"ut their status

T5e U% of t5e ata =ackage Manager provides variet? of information concerning t5e variant 0les,w5ic5 are alwa?s of t5e latest availa2le versions#

Na0eH Re!io ad Product Codeidentif? t5e variant and sales area I countr? Icustomer

S= 5ersios5own can 2e used to c5eck if ?our locall? installed 0les are up to date

Status indicates progress of t5e download# ou can control t5e download 2? clicking t5esmall icon neFt to t5e status description#

Pro!ress2ar gives an estimation a2out 5ow muc5 of t5e download is completed inpercentages

6ir0ware /%esare t5e product software 0les w5ic5 are needed for all product t?pes#T5e? are t5e kind of 0les w5ic5 until now are included in t5e traditional product speci0cata =ackages

Cotet /%esmean additional content 0les, w5ic5 ma? not 2e needed for all productt?pes# T5ese 0les contain movies, applications and ot5er optional content, making t5emver# %ar!e i sie# T5e? are not t?picall? a part of a traditional product speci0c ata=ackage 2ut must 2e installed separatel? to t5e product speci0c folder on =C#

Page 17


18/25

P%ease 0ake sure to check the /%e sieH $ecause it has i0*act o thedow%oadi! ti0e ad re8uired %oca% disk s*ace' %f t5e si@e of t5e 0le is s5own as

$#$$ BD it does not eFist# Esti0ated Ti0eis estimation a2out t5e download time 2ased on t5e network speed at a

given time it ma? c5ange wit5 t5e variations in network speed#

The s0a%% icosindicate t5e status of 0les on local disk

6.1.3 $"%nl"aing Files &mmeiatel'

Before ?ou start downloading, please alwa?s c5eck t5e si@e of t5e 0le7s8 and t5e space ?ou 5aveavaila2le on ?our 5ard disk#

To select t5e 0les ?ou want to download: Click t5e small arrow to t5e rig5t of t5eJstatus or Click t5e variant name and select Dow%oad Se%ectedD

ou can make multiple selections 2? using S9%)TD and CT&LD E ke?s and t5en clickingvariant names

6.1.4 (ui!) S!heuling

%f ?ou donPt want to download 0les immediatel?, it is possi2le to sc5edule t5e downloadto 5appen at a more convenient time# Schedu%e Se%ectedwill open t5e Task Sc5edulerU% w5ere ?ou can specif? t5e desired downloading time and ot5er details# P%ease seecha*ter + JData Packa!e Schedu%er'

Page 18


19/25

6.1.5 *pti"nal +"ntent Files

%f t5e variant uses optional content 0les, ?ou will 2e prompted if ?ou want to download t5em aswell# T5e setting in 6i%e@ Prefereces@Dow%oads@ Cotet 6i%es is set toJA%wa#sAskD 2? default# ou can c5ange t5is setting if needed#

6.2 Local !ontent

%n t5is view ?ou can c5eck t5e status of t5e content in ?our local storage# T5e content of t5e localstorage is compared to t5e latest situation in )i&e# %t is possi2le to c5eck if updated versions areavaila2le, update and also delete 0les#

T5e dropdown in t5e left top corner will s5ow a list of product t?pes for w5ic5 ?ou 5avecontent locall?#

=roduct codes of t5e selected t?pe will 2e s5own w5en ?ou select SearchD

Status will s5ow U* To DateD if no updates are availa2le, Out of DateD if updates areavaila2le 5en update is availa2le, ?ou can start update 2? electing Dow%oad Se%ectedD ou can remove variant 0les from ?our local folder if ?ou donPt need an? more#

NOTE;T5e local content is refres5ed onl? w5en ?ou start ata =ackage Manager pplication or

press t5e RefreshD E 2utton located neFt to =roduct T?peD# %f ?ou 5ave ongoing activities,t5e status will not get refres5ed automaticall?#

Page 19


20/25

6.3 "ngoing /ro*ser Actiities

ou can c5eck t5e status of ongoing activities from t5is view, and control t5em# %t is possi2le tosuspend or restart activities#

7. DA'A PA!-A%( ),(DUL(&

ata =ackage Sc5eduler can 2e used to create sc5eduled downloads at an? time# %t 5as twopanes:

Taskss5ows t5e list of sc5eduled tasks and t5eir status#

Task Detai%ss5ows t5e download status of variants wit5in a selected task

NewD Create new sc5eduled download to task list

Edit4dit eFisting sc5eduled download on t5e task list

Re0oveD &emoves eFisting sc5eduled downloads from task list

Page 20


21/25

7.1 !reating a ne* schedled task to pdate all ariants for same prodct tpe.

=lease note t5at wit5 option U*date A%% 5ariat CotetD selected ?ou can not specif?individual product codes and Content )ile downloading is disa2led %f a product 5as a largeamount of variants, download takes a long time

Select NewD, Sc5edule TaskD E U% opens

Give t5e download a suita2le name

=rovide =roduct T?pe designator

=rovide t5e desired downloading time# =lease note t5at t5e task ma? 2e started wit5in IJ*$ minutes of t5e desired time to 2alance t5e network and server load#

Select U*date A%% variatsD

Select O

Page 21


22/25

7.1.1 S!heule tas) t" upate spe!iie -ariants

Select NewD to open Sc5edule TaskD E U% Give t5e download a suita2le name w5ic5 descri2ed t5e content

=rovide =roduct T?pe designator

=rovide t5e desired downloading time# =lease note t5at t5e task ma? 2e started wit5in IJ*$ minutes of t5e desired time to 2alance t5e network and server load#

=rovide =roduct Code 7 ?ou can also t?pe or paste several product codes to t5is 0eld8

Select AddD, code will 2e added to list# ou can add multiple product codes of t5e same

product t?pe to t5e same event, and remove t5em from list 2? selecting t5e variant andRe0oveD

ou can c5oose if ?ou want to download o*tioa% cotet /%esD or not

To displa? t5e variant name for selected product code, select -oad 5ariat a0esD

!ariant support is c5ecked w5en ?ou select Load 5ariat a0esD# %f t5ere is nosoftware for t5e variant in )i&e, and ?ou tr? to add it into t5e task ?ou will 2e given awarning:

5en read?, select OKD# Tasks will 2e moved to list

Page 22


23/25

*n the 'asks pane '"u !an see/

T5e list of tasks, w5ic5 ?ou can edit or remove

T5e progress of eac5 task in Task etailsD E pane

NeFt &un time, Last &un Time ou can sort t5e information on U% 2ased on task name, product t?pe, and status#

*n the 'ask details pane '"u !an see status "r ea!h -ariant in!lue in a spe!ii! tas)

hen a tas) has #een !"mplete, it %ill isappear r"m the list " tas)s

Page 23


24/25

. %(#(&AL I#)'&U!'I"#) A#D '&"U/L(),""'I#%

5en using =M to download variants to a s5ared server, ?ou s5ould make sure t5atindividual work stations are not using t5e data in t5e folder at t5e same time# P%easeschedu%e #our dow%oad tasks so that si0u%taeous u*date ad use of thesa0e /%es is ot *ossi$%e# T5is is 2ecause old data is removed 2efore new data isdownloaded#

%ncomplete &emote )ilesD E icon on t5e Browser and Local Content U%Ps means t5at some0les for variant are missing from )i&e# No action is re;uired#

ownloading speed and time ma? var? 2ased on network speed# 5en data package 0lesfor certain product code are downloaded for t5e 0rst time, downloading ma? take muc5longer t5an usuall?# T5is 5appens 2ecause w5en t5e 0rst download 5appens, data istransferred from Nokia data2ases to cac5ing servers# NeFt downloads will 2e faster,2ecause data is alread? 2u


25/25

%f ?ou notice t5at 0les are missing from t5e )irmware &epositor?, please create a case tot5e G4N%US tool to t5e product program in ;uestion#

%n t5e Genius case, please state t5e product t?pe, product code and 0les w5ic5 aremissing 7Mass Memor? Content 0les, ot5er service 0le package 0les etc8 Genius cases will 2e processed, and if tec5nicall? possi2le 0les ma? 2e uploaded to )i&e#

18. &(P"&'I#% (&&"&) A#D !,A#%( &(9U()')

%f ?ou are not a2le to solve pro2lems locall?, a case can 2e escalated to local Nokia care or 2?using t5e G4N%US tool directl?#

11. #"'()

T5is product includes software developed 2? t5e OpenSSL =roWect for use in t5e OpenSSLToolkit 75ttp:IIwww#openssl#orgI8#Cop?rig5t 7c8 '336J+$$. T5e OpenSSL =roWect# ll rig5ts reserved#Cop?rig5t 7c8 '33.J'336 4ric oung 7ea?Xcr?ptsoft#com8# ll rig5ts reserved#OpenSSL license teFt can 2e found from 5ttp:IIwww#openssl#orgIsourceIlicense#5tml#

Microsoft, indows, indows !ista and indows K= are eit5er registered trademarks ortrademarks of Microsoft Corporation in t5e United States andIor ot5er countries#
http://www.openssl.org/mailto:[email protected]://www.openssl.org/source/license.htmlhttp://www.openssl.org/mailto:[email protected]://www.openssl.org/source/license.html

datapackage manager user guide 4.0

Documents