date: january 15, 2018 - iowa attorney general...project title: j7 emst elearning courseware role:...

MediaTech | 300 E. Sheridan Ave, Centerville, IA 52544 | (641) 856-8052 | www.mediatechinc.com

Date: January 15, 2018

Attention: Lindsey Hornbaker, Issuing Officer

Iowa Department of Justice, Crime Victim Assistance Division Lucas State Office Building

315 E. 12th Street

Des Moines, Iowa 50319 [email protected]

Re: Web-Based Crime Victim Compensation and Restitution Management

Request for Proposal for RFP No. 2017-12

Ms. Hornbaker,

This letter is intended to act as our cost proposal for the effort noted above and submitted for

your consideration.

MediaTech appreciates the quality and condition of the current Texas Victim Assistance Training

online training program. Based on our review of the actual content, detailed RFP and additional information gathered we anticipate the following level of effort for each of the main courseware

components and have priced the effort accordingly:

1. Create contemporary self-paced, web-based set of training modules and an instructor-led practicum training that will be tracked via LMS (AGILE-X™, Moodle or similar). As we

understand it the initial contract will be to create the four core modules “Crime Victim

Rights in Iowa,” “The Role of a Victim Service Professional,” “Ethics” and “Safety Planning”.

2. MediaTech offers CVAD two LMS options: We could install and configure Moodle for you,

or we could install our own proprietary SCORM conformant LMS and development

platform, AGILE-X™ on CVAD servers. This cost proposal contains pricing for both options for your consideration. Additional discussion may be required to determine the

best option.

Table A below is a fully itemized breakdown for one standard seat hour (60 minutes, Level II

interactivity) of courseware for efforts that require 100% effort. MediaTech will also offer any additional help or support required at the standard rates listed for each position. This will allow

access to any MediaTech personnel that might be needed to satisfy this or other efforts moving forward.

Table B details each line item for the Crime Victim Compensation and Restitution Management

online training and requested options. MediaTech is proud to pledge our commitment and

support to the Iowa Department of Justice, Crime Victim Assistance Division and their Crime Victim Compensation and Restitution Management Training efforts.

MediaTech understands project completion is to be no later than September 1, 2018.

This Cost Proposal will remain valid for a period of 120 days from the date of this letter.

mailto:[email protected]


Table A

Line item budget for the VTA online training, LMS and requested options

Table B

Victim Training Academy

(VTA) Development (1 hour)

Labor Category Rate Hours Cost

Program Manager 1 95.25$ 12 1,143.00$

Courseware Developer 1 65.17$ 18 1,173.06$

Courseware Developer 2 82.93$ 32 2,653.76$

Digital Artist 1 38.50$ 18 693.00$

Digital Artist 4 68.52$ 36 2,466.72$

Instructional Systems Designer 3 78.56$ 78 6,127.68$

Test Engineer 1 45.35$ 8 362.80$

SME 72.00$ 0 -$

TOTAL DIRECT LABOR 202 14,620.02$

Travel (if required) -$

ODCs

TOTAL $14,620.02

Task Cost Seat/Hours % Total

Web-based courseware development $14,620.02 5 100% $73,100.10

LMS setup, reports and testing Included

Agile-xTM One Time Licensing Fee (Option 1) $45,000.00 1 $45,000.00

Moodle LMS installation and configuration (Option 2) $85.00 385 $32,725.00

Annual Fee - LMS - Unlimited Users $1,850.00 12 $22,200.00

Total (Option 1) $140,300.10

Total (Option 2) $128,025.10

Options

Accessible training program*

Accessible Intermediate and Advanced programs*

Instructor-led practicum for courses

Service Level Agreement for either LMS $1500-$3500 Month/Hours

* ADA 508 compliance


We are willing and able to support this effort and appreciate any additional consideration for a

certified HUBZone company located in Iowa.

MediaTech Point of Contact:

John C. White

300 E. Sheridan Ave Centerville, IA 52544

Phone: 641-856-8052 Email: [email protected]

I certify that I am authorized to respond to this RFP and submit pricing on the respondent’s behalf.

John Christopher White President and COO


MediaTech 1/15/18

Technical Proposal

Response to RFP: Victim Training Academy (VTA)

RFP NO. 2017-12

Iowa Department of Justice

Crime Victim Assistance Division

Lindsey Hornbaker

Issuing Officer

Lucas State Office Building

315 E. 12th Street

Des Moines, Iowa 50319

[email protected]

Prepared By:

MediaTech

DUNS# 173906558

John C. White

300 E. Sheridan

Centerville, IA 52544

Phone: 641-856-8052

Fax: 866-568-5016

Email:[email protected]

www.mediatechinc.com

(Original)


http://www.mediatechinc.com/

MediaTech 1/15/18

Contents

1.0 TRANSMITTAL/COVER LETTER ...................................................... 4

2.0 BACKGROUND INFORMATION ........................................................ 4

2.1 MediaTech .......................................................................................................................... 4

2.2 Form of Business Entity .................................................................................................... 4

2.3 State of Organization ......................................................................................................... 4

2.4 Point of Contact.................................................................................................................. 4

2.5 Registered Agent ................................................................................................................ 4

2.6 Other Offices ...................................................................................................................... 4

2.5 Employees ........................................................................................................................... 4

3.0 EXPERIENCE ..................................................................................... 5

3.1 Years in Business................................................................................................................ 5

3.2 Technical Experience ......................................................................................................... 5

3.3 Past Performance ............................................................................................................... 6

3.4 Current References .......................................................................................................... 10

4.0 TERMINATION, DEBARMENT, LITIGATION, INVESTIGATION ..... 11

4.1 Termination ...................................................................................................................... 11

4.2 Default ............................................................................................................................... 11

4.3 Debarment ........................................................................................................................ 12

4.4 Damages ............................................................................................................................ 12

4.6 Irregularities ..................................................................................................................... 12

5.0 SPECIFICATIONS AND TECHNICAL REQUIREMENTS ................ 12

5.1 Victim Training Academy (VTA) Requirements .......................................................... 12

MediaTech 1/15/18

5.2 Storage of CVAD data on a CVAD server..................................................................... 19

6.0 ACCEPTANCE OF TERMS AND CONDITIONS ............................. 19

7.0 CERTIFICATION LETTER ............................................................... 19

8.0 AUTHORIZATION TO RELEASE INFORMATION .......................... 19

9.0 FIRM PROPOSAL TERMS .............................................................. 19

MediaTech 1/15/18

1.0 Transmittal/Cover letter

Signed and attached.

2.0 Background Information

2.1 MediaTech

MediaTech

DUNS# 173906558

John C. White

300 E. Sheridan


Phone: 641-895-8052

Fax: 866-568-5016

Email:[email protected]

www.mediatechinc.com

2.2 Form of Business Entity

MediaTech is an LLC.

2.3 State of Organization

Articles of Organization – Iowa – on October 8, 2003.

2.4 Point of Contact

John C. White

300 E. Sheridan


Phone: 641-856-8052

2.5 Registered Agent

MediaTech is registered to do business in the State of Iowa,

Vendor Code : 00002091736

Registered 11/06/2009,

Registered agent: John C. White

2.6 Other Offices

None

2.5 Employees

../../../AppData/Roaming/Microsoft/Word/[email protected]

http://www.mediatechinc.com/

MediaTech 1/15/18

32 employees

3.0 Experience

3.1 Years in Business

MediaTech has been in business for 15 years.

3.2 Technical Experience

Headquartered in Centerville, Iowa, MediaTech LLC was founded in 2003

as a HUBZone business based on an unwavering commitment to provide

exceptional internet based training and professional visualization services.

The founders of MediaTech enjoy wide reputations in training

development, 3D modeling and computer animation. Their previous

accomplishments include:

leading a DARP funded research and development effort at Camp

Dodge that ultimately became one of the premiere training

development centers in the Department of Defense,

development of the first web-based training courses certified by

the US Army’s Training Directorate;

developing over 4000 hours of instructional courseware products

for numerous government agencies including FEMA, DHS, NGB,

EMI, NFA, DARPA, CASCOM, TRADOC, CECOM, CGSC,

USASMA, USMC, USAALS, and USAES.

Today, MediaTech provides superior education and training services and

products to business and government clients. MediaTech holds a current

SECRET level facility clearance.

MediaTech Management Team

Name/Role Responsibilities Relevant Experience

John White

Management/POC client

engagement

project

management

25 years

Dr. Steve Wilson

Senior Instructional

Designer

instructional

design

project

documentation

20 years

Jon Burke

Art Director graphics

animation

interactive media

15 years

MediaTech 1/15/18

Darwin Ngo

Senior Programmer application

development

programming

11 years

Resumes for key personnel are attached to this proposal.

3.3 Past Performance

The following is a listing of services similar to those sought by this RFP

and completed for other private or governmental entities within the last ten

years. More recent projects are listed below.in Section 3.4, Current

References

Cargill

Project title: Food Safety eLearning Courseware

Role: Prime Contractor

Project number: CARG-0001

Dollar value completed: $26,500

Start Date: 12-17-2007

Completion date: 2/21/2008

Scope: MediaTech developed web based courseware for Cargill on Food

Safety, designed to teach proper food safety practices to their customers

and employees. Work completed on time and within budget.

Client Address: 1 Cargill Drive Eddyville, IA 52553

Client Phone/email: Marvin Martin 641-969-7743

Cargill

Project title: Food Allergen eLearning Courseware


Project number: CARG-0002


Start date: 3/5/2007


Scope: A follow on to the previous Cargill contract, developing

courseware on food allergens including modules on their nature and

impact, allergic reactions/food sensitivities, and allergen labeling

requirements in the U.S. and E.U. Work completed on time and within

budget

Client Address: 1 Cargill Drive Eddyville, IA 52553

Client phone/email: Marvin Martin 641-969-7743

Centerville Community Betterment

Project title: HR eLearning Courseware


Project number: CCB-0001



MediaTech 1/15/18


Scope: MediaTech developed web based employee orientation courseware

for Centerville Community Betterment. Work completed on time and

within budget.

Client Address: 111 Haynes Ave. Centerville, IA 52544

Client phone/email: Jackie Sharp 641-437-1051

Department of Homeland Security

Project title: C/ACAMS

Role: Subcontractor

Project number: PO#2376

Dollar value completed: $100,219.42



Scope: C/ACAMS is a software system used by organizations responsible

for building, implementing, and operating CI/KR protection programs at

the state and local level. MediaTech developed a comprehensive web-

based training program for C/ACAMS users. Project completed on time

and within budget.

Client Address: Infrastructure Information Collection Division, 245

Murray Lane SW, Washington, DC 20528-0075

Client phone/email: Ricky D. Morgan 703-235-3908

[email protected]

National Guard Bureau

Project title: J7 EMST eLearning Courseware

Role: Subcontractor

Project number: NGBJSRTS0013




Scope: MediaTech developed foundational and remedial web-based

courseware in support of the National Guard Bureau’s Emergency

Management Staff Trainer (EMST) project. For this task order, we

developed an overview of the National Response Framework, National

Incident Management System, and State JFHQ Response Organizations.

Project completed on time and within budget.

Client Address: Training Technology Branch , Joint Education Division,

J7, 1411 Jefferson Davis Hwy, Arlington, VA 22202

Client phone/email: LTC Greg Pickell, Ret 703-607-3211

[email protected]



Role Subcontractor

Project number: NGBJSRTS0013 – TO 0026




MediaTech 1/15/18

Start Date: 11/7/ 2008


Scope: For this task order, a follow on to NGBJSRTS0013, we developed

foundational training focused on State JFHQ roles and responsibilities,

and remedial instruction for integration with the EMST simulation.

Courseware completed on time and within budget.




[email protected]



Role: Subcontractor



Start Date: 2/4/2009


Scope: For this task order, a follow on to NGBJSRTS0013, deliverables

included instruction on public affairs, communications systems support,

and an extended IMI capstone exercise built around a hurricane disaster

scenario. Contract completed on time and within budget.




[email protected]



Role: Subcontractor





Scope: For this task order, a follow on to NGBJSRTS0013, deliverables

included SCORM packaging for previously developed EMST training

products, a formal instructional analysis of an emerging Joint Lessons

Learned Program curriculum, and web-based demonstration modules for

several NGB funded web-based operational applications.




[email protected]


Project title: iCAV, C/ACAMS Update

Role: Subcontractor




MediaTech 1/15/18





Scope: iCAV is a secure, web-based, geospatial visualization tool that

integrates commercial and government-owned data and imagery from

multiple sources. MediaTech developed a comprehensive web-based

training program for iCAV users. Also under this task order, MediaTech

updated existing C/ACAMS courseware to conform to the latest version of

C/ACAMS, version 2.0.




[email protected]


Project title: ACAMS 3.0/PCII

Role: Subcontractor



Starting date: 5/27/2010


Scope: Under this task order, MediaTech developed web-based

courseware products for the Dept. of Homeland Security that train and

certify users to handle Protected Critical Infrastructure Information. Also

under this task order, MediaTech updated previously developed

courseware to conform to the latest version of ACAMS (formerly known

as C/ACAMS), version 3.0.




[email protected]


Project title: J7 Distributed Learning Courseware for HRF, CBRNE,

CERFP

Role: Subcontractor

Project number: 20080128NGBJSRTS.TO.0013 – TO 0061




Scope: NGB J7 tasked MediaTech with task analysis, design and

development of DL courseware in support of the Proposed Draft

Homeland Response Force Training Plan. We began by targeting courses

designated as mandatory, core training for all HRF members, priority 1

phase 1 as per CNGB JOINT EXORD 11-001 HRF - foundational

knowledge ideally suited to DL delivery. Later the search was expanded to



MediaTech 1/15/18

include courses that were required training for the large C2 section

featured in the HRF concept. These courses were subjected to further

evaluation, presented as recommendations to the government, and

developed as web-based courseware. Based on the success of the project,

MediaTech was tasked with development of an additional 21 hrs of

courseware to complete the HRF core curriculum.

Client Address: Training Technology Branch, Joint Education Division,


Client phone/email: Draper Bowne (703) 575-1081;

[email protected]

3.4 Current References

The following are three current clients knowledgeable of MediaTech’s

performance in providing services similar to those sought in this RFP and

who have been informed of this process and have agreed to be contacted

by CVAD representatives.

Iowa Department of Education

Project title: School Meal Programs Reference Library and Web-based

Tutorial Development


Project number: #ED-MH079-01



Completion date: 9/30/2014 (annual maintenance agreement thereafter)

Scope: MediaTech contracted with the Iowa Department of Education to

develop, host, and maintain a comprehensive web-based course of

instruction targeted at School Food Authorities (SFAs) participating in the

United States Department of Agriculture USDA School Meal Programs

throughout the state. MediaTech produced 44.5 hours of courseware,

resource library, and testing products for this project. The work was

completed on time and within budget. MediaTech is currently contracted

to host, maintain, and revise the courseware when meal program

requirements change.

Client Address: Grimes State Office Building, Des Moines, Iowa 50319

Client phone/email: Michelle O’Hollearn, Project Director 515-725-2225

[email protected]

Petra Insurance Group LLC

Project title: Art of the Cross-Sell courseware series


Project number: #PT-GW9375-01



Completion Date: Current



MediaTech 1/15/18

Scope: MediaTech was tasked with creating a forty (40) seat hour web-

based courseware series, Art of the Cross-Sell, targeted at insurance

agents. MediaTech deployed the completed courseware on our proprietary

SCORM conformant Learning Management System (LMS) on a custom

dedicated server. The resulting platform includes a sophisticated

“dashboard” of features to help agents track their progress and goals.

MediaTech continues to work towards Petra Insurance Group’s ultimate

goal of offering a “high tech, high touch” personalized communication

and education system for each of their insurance agents and agencies

across the country.

Client phone/email: Garnet J. Walters, President/CEO 312-882-0628

[email protected]

Client Address: 2116 South 19th Avenue, Broadview, IL 60155

Conterra Asset Management

Project title: Conterra Content Management System Development


Project number: #ConterraAgCMS-01

Dollar value completed: $ 40,257.03


Completion date: 7/31/2017 (monthly agreement thereafter)

Scope: MediaTech developed the Conterra Content Management System

to include a fully functioning Conterra website, graphics and functionality

related to the CMS/website design and development; features included

structured file storage, a company calendar, and the ability to create

unlimited Organizations, Groups and Users with role based access to

content. MediaTech was tasked to develop an initial “Phase 1” database

for the Conterra Report Generation Platform, which was based on

Enterprise! Extracts provided by Midland Financial Services. Future

training assumed to be added and MediaTech will ensure any training

developed for Conterra is doctrinally correct; tasks, conditions, and

standards are appropriate; and make use of extensive beta –testing and

quality control procedures. MediaTech purchased, installed and set up all

required software and databases onsite and via VPN.

Client Address: 7755 Office Plaza Drive North, Suite 195, West Des

Moines, IA 50266

Client phone/email: Paul Erickson, President and CEO 855-381-3451

[email protected]

4.0 Termination, debarment, litigation, and investigation

4.1 Termination

MediaTech has never had a contract terminated before completion of all

obligations under the contract provisions, for any reason.

4.2 Default


MediaTech 1/15/18

MediaTech has never been subject to default and has never received notice

of default or failure to perform on a contract.

4.3 Debarment

MediaTech has never had an order, judgment, or decree of any federal or

state authority barring, suspending, or otherwise limiting our right to

engage in any business, practice, or activity

4.4 Damages

MediaTech has never had any damages, penalties, disincentives assessed,

or payments withheld, or anything of value traded or given up by the

bidder under any of its existing or past contracts.

4.5 Litigation

There are no pending or threatened litigation, administrative or regulatory

proceedings against MediaTech.

4.6 Irregularities

MediaTech has never had any irregularities discovered in any of the

accounts maintained on behalf of others.

5.0 Specifications and technical requirements

5.1 Victim Training Academy (VTA) Requirements

A. Name of Learning Management System (LMS) the Contractor

proposes to use and why.

MediaTech offers CVAD two LMS options: We could install and

configure Moodle for you, or we could install our own proprietary

SCORM conformant LMS and development platform, AGILE-

X™ on CVAD servers. The cost proposal will price both options

for your consideration.

Moodle offers the advantage of being a widely used free and open-

source platform with a mature ecosystem of available plugins that

extend its functionality. Many universities worldwide have adopted

Moodle as the platform for their online courses.

One advantage of AGILE-X™ is that in addition to serving as your

LMS, it functions as an eLearning authoring system. Easy to use

and flexible, AGILE-X creates non-proprietary content based on

MediaTech 1/15/18

industry standard technologies including JavaScript, Flash, XML

and HTML, so that developers can edit it even if they don’t have

an AGILE-X license. More importantly, with AGILE-X, CVAD

will be able to make easy changes to the courseware to keep it up

to date without having to contract with a developer at all.

A second advantage is that because it’s our product, we have

complete control over how it looks and functions. We will

customize and brand your AGILE-X implementation to your exact

specifications

B. What browsers will be compatible with the LMS selection.

Both Moodle and AGILE-X support Google Chrome, Mozilla

Firefox, Apple Safari, and Microsoft Internet Explorer browsers.

C. How each of the four core modules will be created on the

proposed LMS.

The four core modules (“Crime Victim Rights in Iowa,” “The Role

of a Victim Service Professional,” “Ethics” and “Safety Planning”)

will be developed with industry standard technologies (JavaScript,

Flash, XML and HTML) and designed to run on any SCORM or

AICC conformant LMS.

MediaTech begins each project in close consultation with the client

acquiring a detailed, accurate understanding of the project

requirements and developing a project plan to address them. The

project plan will undergo continuous refinement throughout the

lifespan of the project, as design documents and draft courseware

are subjected to feedback from SMEs and other stakeholders.

Internally, instructional designers analyze client furnished

information in consultation with designated SMEs, create design

documents, maintain product documentation and translate client

requirements into specific taskings for the art and developer

departments. The project manager submits completed storyboards

to the client for approval. Once they are approved, production

begins as artists create media and post it to the servers. Developers

assemble courseware and send completed modules back to the

instructional designer for first level QA.

Deficiencies are reported back to the relevant departments as

change requests. Once all deficiencies are corrected the module is

sent to second level QA, where QA specialists test for ADA

compliance in addition to functionality and conformance to

product specifications. Finally, the product goes to the project

MediaTech 1/15/18

manager for final QA and sign off. Throughout this process,

functional drafts are posted to our secure servers for review by

project stakeholders.

MediaTech is committed to providing responsive project

management with the full authority to commit all needed company

resources to ensure successful completion of the work. It is our

intention to exceed the expectations of every single customer with

whom we engage, because the business value of satisfied

customers exceeds everything else. During the period of

performance, the client will have direct access to senior

management with an intimate knowledge of the status of the

project and the authority to address any concerns and respond to

feedback.

DRAFT SCHEDULE

Completed Deliverable

Start Date (SD) Phase 1: Needs Analysis

SD + 7 days Project Plan/Schedule

Phase 2: Instructional Design

SD + 10 Crime Victim Rights in Iowa Storyboard

SD + 14 Draft VTA Dashboard

Phase 3: Production

SD + 21 Crime Victim Rights in Iowa (prototype)

SD + 21 The Role of a Victim Service Professional

Storyboard

SD + 28 The Role of a Victim Service Professional

Module

SD + 28 Ethics Storyboard

SD + 35 Ethics Module

SD + 35 Safety Planning Storyboard

SD + 42 Safety Planning Module

SD + 49 VTA implementation on CVAD servers

Notes: Shown here is a draft schedule based on the modules

identified in the RFP. Formal schedule showing all modules will

be developed based on client furnished information received at

kickoff meeting. All deliverables shown are drafts. Revisions and

requested changes will be completed and resubmitted within 3

days of receipt.

D. How each of the four training modules will include:

i. Education for Iowa professionals to better understand

rights provided to victims under Iowa law.

ii. Services and resources available to victims a trainee

may interact with

MediaTech 1/15/18

iii. Expectations for conduct and duties of those who serve

victims, within their professional roles

iv. Ethical considerations for working with victims

v. How to effectively assist victims with planning for their

safety after a crime has occurred

Each of the goals listed above will be reflected in the learning

objectives which in turn will drive the design of the learning

activities that make up the training modules. After completing the

four modules, trainees will be able to:

i. Understand the rights provided to victims under Iowa law.

ii. Identify services and resources available to victims that

trainees may interact with.

iii. Identify expectations for conduct and duties of those who

serve victims within their professional roles.

iv. List ethical considerations for working with victims

v. Assist victims with planning for their safety after a crime

has occurred.

E. How will all VTA modules recognize, address and incorporate

each of the following:

i. Adult learning techniques (kinesthetic, visual and

auditory)

MediaTech solutions are designed by a Ph.D. psychologist with

extensive experience in adult education and pedagogy. Our

courseware presents adult learners with a rich media experience

that engages all sensory modalities while giving them control over

the sequencing and pace of the instruction.

ii. Interactive learning options

MediaTech believes that long, linear presentations of complex

material are to be avoided. ELearning technology should be used

to increase engagement, not simply to streamline the delivery of

more uninspiring content. Instead, we believe learning is facilitated

when related content is graphically and explicitly “chunked” for

the user. By this we mean organized, visualized, and presented as

an interactive learning presentation or activity.

For example, for a block of instruction on Chemical Warfare

Agents, we developed a 3D animation of a box that opens to reveal

5 molecules representing the five types of chemical agents floating

on a periodic table rendered as an infinite plane. An audio

narration introduces the student to the 5 categories, and instructs

them to move their mouse over the scene and click on the objects.

MediaTech 1/15/18

Clicking on a molecule causes the title to expand and display the

relevant short section of instructional content. Clicking again

returns the user to the scene to select another molecule for further

study. See Figure 1, below.

Fig. 1 – Chemical Warfare Agents

To see a live demonstration of this and other interactive

courseware objects developed for the National Guard Bureau J7 as

part of the Homeland Response Force curriculum, click here (or go

to http://www.mediatechinc.com/hrfdemo). For the best

experience, please insure your computer speakers are on before

launching the courseware.

iii. Dynamic educational learning tools such as quizzes,

games, etc.

We have developed templates for every conceivable item type

(e.g., true/false, multiple choice, multiple answer, matching, fill in

the blank, sorting, click to locate, etc.). We are constantly looking

for ways to expand our catalog of objective item types.

For example, for testing clearly defined blocks of related

conceptual knowledge, such as the vocabulary of a particular

domain, we developed a feature-rich, user-friendly crossword

puzzle construct. Clicking on any clue places the cursor in the

corresponding square of the puzzle, ready for text entry. Entering

an answer advances the puzzle to the next clue/square.

Alternately, the user can click on any numbered square and begin

entering text.

http://www.mediatechinc.com/hrfdemo/

MediaTech 1/15/18

Fig. 2 – HRF 101: CERFP Crossword

A hint facility offers 3 levels of assistance: solve letter, solve word,

or solve the whole puzzle. A digital timer adds time pressure to

the challenge, if desired. The effort involved in solving the puzzle

and the level of engagement it provides fosters deeper processing

of the material and greater levels of recall than would graded rote

practice. See Figure 2, above.

iv. Multiple forms of media (slides, video, audio, etc.)

All MediaTech courseware is media rich and immersive, featuring

original graphics, video, animation and professional narration.

v. An evaluation component during and at the end of each

module

Trainees will be prompted to evaluate the courseware as specified

in the RFP.

vi. A learning assessment component

All our courseware solutions feature both formative and

summative learning assessments. Each learning objective will be

tested with learning checks during the presentation and by a post-

test afterwards.

vii. Cultural & linguistic diversity

MediaTech designers are sensitive to cultural issues and are trained

in the use of inclusive language. If CVAD requires courseware

versions in languages other than English, MediaTech will

subcontract translators and native speaking narrators to produce the

required media.

MediaTech 1/15/18

viii. ADA compliant including but not limited to Deaf and

Hard of Hearing individuals as well as Visually

Impaired individuals.

MediaTech has extensive experience covering all levels of ADA

compliance, and employs QA staff who specialize in testing for

accessibility. MediaTech will determine the required ADA

standard during the needs analysis. We have typically addressed

ADA compliance through Closed Captioning and/or providing text

reader-friendly (e.g., JAWS Screen Reader) transcripts of the

lessons.

ix. Intersectionality

MediaTech designers understand the interconnectedness of social

categories and how they serve to create overlapping systems of

social disadvantage.

x. Trauma-Informed Practice

Our lead instructional designer holds a Ph.D. in Clinical

Psychology, and as such is intimately familiar with trauma and

crisis intervention. He also has a connection with a local non-profit

advocate agency for victims of sexual assault (STARS) and has

access to professional advocates working in the field.

F. How the VTA is able to accommodate the following: user

tracking, evaluative measures, and reporting features.

Both of the LMS options presented in this proposal offer these

basic features as well as more advanced LMS functionality.

G. How the VTA will provide accessibility to all professionals in a

web-based format.

MediaTech will install and configure the selected LMS and

courseware on CVAD servers for deployment on the web.

H. How the VTA will allow accessibility via a learning dashboard

MediaTech will develop a dashboard that will allow users and

administrators to easily access course content and LMS functions

based on their roles.

I. How the VTA will allow CVAD to track users, create reports

and view and track evaluations/surveys

MediaTech 1/15/18

MediaTech will develop a dashboard that will allow CVAD

administrators to easily track users, create reports, and view and

track course evaluations and user surveys.

5.2 Storage of CVAD data on a CVAD server

The VTA, including the LMS, all courseware, media, and data files will

reside on CVAD servers, as specified in the RFP.

6.0 Acceptance of Terms and Conditions

MediaTech accepts all contractual terms and conditions listed in section 6 of the

RFP.

7.0 Certification Letter


8.0 Authorization to release information


9.0 Firm proposal terms

This proposal, which remains firm and in force for a period of 120 days from the

date of receipt by the government, defines the scope of services to be performed

to satisfy the solicitation referred to above which includes the Request for

Proposal (RFP).

Attachment 1 Certification Letter

1/15/2018 Lindsey Hornbaker, Issuing Officer Iowa Department of Justice, Crime Victim Assistance Division Lucas State Office Building 321 E. 12th Street Des Moines, Iowa 50319 [email protected] Re: Web-Based Crime Victim Compensation and Restitution Management System Request for Proposal RFP No. 2017-12 PROPOSAL CERTIFICATIONS Dear Ms. Hornbaker: I certify that the contents of the Proposal submitted on behalf of MediaTech (“Contractor”) in response to the Iowa Department’s for Request for Proposal Number 2017-12 for Web-Based Crime Victim Compensation and Restitution Management System (“RFP”) are true and accurate. I also certify that Contractor has not knowingly made any false statements in its Proposal. Certification of Independence I certify that I am a representative of “Contractor” expressly authorized to make the following certifications on behalf of Contractor. By submitting a Proposal in response to the RFP, I certify on behalf of Contractor that: 1. Contractor has developed the Proposal independently, without consultation, communication, or agreement with any employee or consultant to CVAD, or with any person serving as a member of the evaluation committee.

2. Contractor has developed the Proposal independently, without consultation, communication, or agreement with any other contractor or parties for the purpose of restricting competition. 3. Unless otherwise required by law, Contractor has not and will not knowingly disclose, directly or indirectly, information found in the Proposal before CVAD’s issuance of the Notice of Intent to Award the contract. 4. Contractor has not attempted to induce any other Contractor to submit or not to submit a Proposal for the purpose restricting competition. 5. No relationship exists or will exist during the contract period between Contractor and CVAD or any other State of Iowa entity that interferes with fair competition or constitutes a conflict of interest. Certification Regarding Debarment 6. I certify that, to the best of my knowledge, neither Contractor nor any of its principals: (a) are presently or have been debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by a Federal agency or State agency; (b) have, within a three year period preceding this Proposal, been convicted of, or had a civil judgment rendered against them for: commission of fraud, a criminal offense in connection with obtaining, attempting to obtain, or performing a public (federal, state, or local) transaction or contract under a public transaction, violation of antitrust statutes; commission of embezzlement, theft, forgery, falsification or destruction of records, making false statements, or receiving stolen property; (c) are presently indicted for, or criminally or civilly charged by a government entity (federal, state, or local) with the commission of any of the offenses enumerated in (b) of this certification; and (d) have not within a three year period preceding this Proposal had one or more public transactions (federal, state, or local) terminated for cause. This certification is a material representation of fact upon which CVAD has relied upon when this transaction was entered into. If it is later determined that Contractor knowingly rendered an erroneous certification, in addition to other remedies available, CVAD may pursue available remedies including debarment of the Contractor, or suspension or termination of the contract.

Contractor also acknowledges that CVAD may declare the Contractor’s Proposal or resulting contract void if the above certification is false. The Contractor also understands that fraudulent certification may result in CVAD or its representative filing for damages for breach of contract in additional to other remedies available to CVAD. Sincerely, _________________________________ John C. White, President/COO

Attachment 2 Authorization to Release Information Letter

1/15/2018 Lindsey Hornbaker, Issuing Officer Iowa Department of Justice, Crime Victim Assistance Division Lucas State Office Building 315 E. 12th Street Des Moines, Iowa 50319 [email protected] Re: Web-Based Crime Victim Compensation and Restitution Management Request for Proposal RFP No. 2017-12 AUTHORIZATION TO RELEASE INFORMATION Dear Ms. Hornbaker: MediaTech (“Contractor”) hereby authorizes the Iowa Department of Justice, Crime Victim Assistance Division (“CVAD”) or a member of the Evaluation Committee to obtain information regarding its performance on other contracts, agreements or other business arrangements, its business reputation, and any other matter pertinent to evaluation and the selection of a successful Contractor in response to Request for Proposal Number 2017-12 (“RFP”). Contractor acknowledges that it may not agree with the information and opinions given by such person or entity in response to a reference request. Contractor acknowledges that the information and opinions given by such person or entity may hurt its chances to receive contract awards from the State or may otherwise hurt its reputation or operations. Contractor is willing to take that risk. Contractor hereby releases, acquits and forever discharges the State of Iowa, CVAD, their officers, directors, employees and agents from all liability whatsoever, including all claims, demands and causes of action of every nature and kind affecting the Contractor -

that it may have or ever claim to have relating to information, data, opinions, and references obtained by CVAD or the Evaluation Committee in the evaluation and selection of a successful Contractor in response to the RFP. Contractor authorizes representatives of CVAD and the Evaluation Committee to contact any of the persons, entities, and references that are, directly or indirectly, listed, submitted, or referenced in the Contractor’s Proposal submitted in response to the RFP. Contractor further authorizes all persons, entities to provide information, data, and opinions about Contractor’s performance under any contract, agreement, or other business arrangement, its ability to perform, business reputation, and any other matter pertinent to the evaluation of the Contractor’s Proposal. Contractor hereby releases, acquits, and forever discharges any such person or entity and their officers, directors, employees and agents from any and all liability whatsoever, including all claims, demands and causes of action of every nature and kind affecting Contractor that it may have or ever claim to have relating to information, data, opinions, and references supplied to CVAD or the Evaluation Committee in the evaluation and selection of a successful contractor in response to the RFP. A photocopy or facsimile of this signed Authorization is as valid as an original. Sincerely, MediaTech ____________________________________ John C. White, President/COO

1/15/2018 Sincerely, _________________________________ John C. White, President/COO

date: january 15, 2018 - iowa attorney general...project title: j7 emst elearning courseware role:...

Documents